content producer – washington, dc bureau

videographer

assistant editor consultant Jobs in Washington

assistant editor consultant

brand manager & content creator Jobs in Washington

brand manager & content creator

content producer – washington, dc bureau Jobs in Washington

marketing and content manager Jobs in Washington

marketing and content manager

video producer

E Logic

<div><p>E-Logic is seeking a creative and experienced <b>Video Producer</b> to support digital media initiatives for the U.S. Department of State. The ideal candidate will manage video productions from concept through final delivery, producing engaging content for digital platforms and social media while collaborating with Government stakeholders and production teams.</p>
<h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2>
<ul><li>Plan, produce, shoot, and edit professional video content.</li>
<li>Develop creative concepts and scripts for digital media campaigns.</li>
<li>Edit video content using Adobe Creative Cloud applications.</li>
<li>Produce motion graphics using Adobe After Effects.</li>
<li>Coordinate with Government stakeholders, translators, editors, and vendors.</li>
<li>Ensure projects meet production schedules and quality standards.</li>
<li>Maintain media assets following established media asset management (MAM) procedures.</li>
<li>Travel and work evenings or weekends as required.</li>
</ul><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
<ul><li>Bachelor's degree in Film Production, Multimedia Arts, or a related field.</li>
<li>Minimum <b>7 years</b> of professional experience producing, shooting, and editing digital video content.</li>
<li>Advanced proficiency with Adobe Premiere Pro, After Effects, Photoshop, and other Adobe Creative Cloud applications.</li>
<li>Experience producing content for digital platforms and social media.</li>
<li>Ability to independently manage productions from planning through delivery.</li>
<li>Must be able to lift up to <b>50 pounds</b> and operate professional video production equipment.</li>
</ul><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
<ul><li>Experience supporting federal agencies or public affairs organizations.</li>
<li>Experience producing executive or government communications.</li>
<li>Experience with social media analytics and performance metrics.</li>
</ul><h2 class="jobSectionHeader"><b>Work Location</b></h2>
<p>
Washington, DC (Department of State Headquarters and Annex 5). This is primarily an on-site production role. Domestic and international travel, evening, weekend, and extended hours may be required based on production schedules.</p>
<h2 class="jobSectionHeader"><b>
Security Requirements</b></h2>
<ul><li>Ability to obtain a Moderate Risk Public Trust (MRPT).</li>
</ul><h3 class="jobSectionHeader"><b><i>Equal Opportunity Employer</i></b></h3>
<p><i>
E-Logic is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants.</i></p></div>

Video Producer

American University

<div><h2 class="jobSectionHeader"><b>Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.</b></h2><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>
This position is available only to enrolled American University students.</b></h2><p></p><p><b>
Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.</b></p><p><br>
Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.</p><div><div><div><div><div><div><div><p><b>
Department:
</b></p></div></div></div></div></div></div></div><p></p>College of Arts &amp; Sciences<p></p><p><b>
Time Type:
</b></p>Part time<p></p><p><b>
FLSA Status:</b></p>
Non-Exempt<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Summary:</b></p><p></p><p>
The College of Arts and Sciences&rsquo; Office of Marketing and Communications is seeking a creative student worker to produce short-form videos to accompany CAS news stories on social media. The student will report to the Assistant Director of Communications to identify compelling stories, capture video footage, conduct brief interviews, and edit engaging content for Instagram, LinkedIn, and other digital channels.</p><p></p><p><b>
Essential Functions:</b></p><ul><li><p>
Create short-form video content that complements CAS news stories.</p></li><li><p>
Film students, faculty, staff, events, classes, and research activities across campus.</p></li><li><p>
Conduct informal on-camera interviews.</p></li><li><p>
Use software to create and edit raw video into reels and stories for social media and web audiences.</p></li><li><p>
Brainstorm creative ways to tell stories visually.</p></li><li><p>
Collaborate with writers, photographers, and communications staff.</p></li></ul><p></p><p><b>
Position Type/Expected Hours of Work:</b></p><ul><li><p>
Part-time.</p></li><li><p>
5 - 8 hours per week.</p></li></ul><p></p><p><b>
Salary Range:</b></p><ul><li><p>
$18.40 per hour.</p></li></ul><p></p><p><b>
Required Education and Experience:</b></p><ul><li><p>
Eligible for a Federal Work Study position.</p></li><li><p>
Experience creating and editing video content (coursework, internships, personal projects, social media content, or other experience).</p></li><li><p>
Strong storytelling instincts and an eye for compelling visual content.</p></li><li><p>
Comfortable approaching and interviewing students, faculty, and staff.</p></li><li><p>
Ability to work independently while meeting deadlines.</p></li><li><p>
Interest in social media trends and digital storytelling.</p></li><li><p>
Familiarity with video editing software and mobile video production tools such as Capcut, Adobe Premiere or similar.</p></li></ul><p></p><p><b>
Additional Eligibility Qualifications:</b></p><ul><li><p>
We are looking for someone who can work 5 - 8 hours a week and has some flexibility during the day to attend events and/or assist with Instagram takeovers. Editing can be done remotely. Once-a-week check-in is required in the Marketing and Communications office.</p></li><li><p>
We're looking for a curious, creative self-starter who enjoys meeting new people and finding interesting stories across campus.</p></li><li><p>
The ideal candidate is comfortable engaging with students, faculty, and staff from a wide range of backgrounds and can help people feel at ease on camera.</p></li><li><p>
This position offers the opportunity to build a professional portfolio while helping tell the stories of the CAS community.</p></li><li><p>
Please note that you will use your own personal phone for videos.</p></li></ul><p></p><p><b>
Other Details</b></p><ul><li><p><b>
This position is available only to enrolled American University students.</b></p></li><li><p>
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p></li><li><p>
American University is an E-Verify employer.</p></li><li><p>
Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.</p></li></ul><p></p><p><b><br>
Current American University Employees</b></p><p>
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.</p><p></p><p><b><br>
Contact Us</b></p><p>
For more information or assistance with the American University careers site, email theworkline@american.edu.</p><p></p><p><i><br>
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual&rsquo;s genetic information or any other bases under federal or local laws (collectively &quot;Protected Bases&quot;) in its programs and activities.</i></p></div>

Video Storyteller (Student) (FWS)

Maslow Media Group, Inc.

<div><p>At Maslow Media Group, we power the people behind the content. As a leading workforce solutions partner to media, production, digital, and broadcast organizations, we connect top creative and technical talent with the brands shaping today's media landscape. For more than three decades, Maslow has operated at the intersection of storytelling and scale &mdash; delivering agile staffing, production workforce management, and strategic talent solutions that help clients execute with precision and grow with confidence. We combine deep industry expertise with operational rigor, enabling both our clients and our talent community to perform at the highest level.</p>
<p>
</p><p><b>About the Role</b></p>
<p>
Maslow Media Group is recruiting a part-time Video Production Coordinator on behalf of our client, a U.S. self-regulatory organization headquartered in Washington, DC.</p>
<p>
This is an excellent opportunity for a junior- to mid-level production professional who is organized, adaptable, and eager to support video projects from planning through final delivery. Recent graduates with degrees in film, television, multimedia, communications, or related fields are encouraged to apply.</p>
<p>
This is an onsite position in Washington, DC. The office is metro accessible. This is a part time contract position expected to last at least 6 months working up to 25 hours per week.</p>
<p>
The ideal candidate will be comfortable coordinating schedules, maintaining production documentation, managing digital assets, and assisting with studio and remote productions. This position requires on-site availability and flexibility based on production needs.</p>
<p>
</p><p><b>What You'll Do</b></p>
<ul>
<li>Manage production schedules in Outlook based on notes and direction from producers and directors.
</li><li>Create and maintain production documents for video programs and other projects.
</li><li>Gather, organize, track, and manage production assets for the video team.
</li><li>Coordinate with the Director to deliver final reports, project files, MP4s, MP3s, and related materials to internal business units.
</li><li>Maintain Video Hive tickets, including updating, tracking, and assigning requests to production team members.
</li><li>Develop and update standard operating procedures and production documentation under the guidance of the Director and Senior Producer.
</li><li>Coordinate on-set logistics for studio and remote productions.
</li><li>Book production crews in collaboration with the Director and Senior Producer.
</li><li>Provide hands-on production support as needed, including serving as a Production Assistant, teleprompter operator, or in other on-site support roles.
</li><li>Perform additional production and administrative duties as assigned.
</li></ul><p><b>What You'll Bring</b></p>
<ul>
<li>Relevant education, training, or professional experience in video production, film, television, multimedia, communications, or a related discipline.
</li><li>Strong organizational skills and the ability to manage schedules, documents, assets, and competing priorities.
</li><li>Clear written and verbal communication skills.
</li><li>Careful attention to detail and accuracy.
</li><li>Ability to collaborate effectively with producers, directors, crew members, and internal stakeholders.
</li><li>Familiarity with Microsoft Outlook and standard office productivity tools.
</li><li>Comfort working in a deadline-driven production environment.
</li><li>Willingness to take on a variety of production coordination and on-set support responsibilities.
</li><li>Ability to work on-site in Washington, DC, up to 25 hours per week, with flexibility around production schedules.
</li></ul><p><b>Preferred Qualifications</b></p>
<ul>
<li>Experience supporting studio, field, corporate, broadcast, or multimedia productions.
</li><li>Familiarity with production scheduling, crew coordination, ticketing systems, or digital asset management.
</li><li>Experience working as a Production Assistant or teleprompter operator.
</li><li>Basic understanding of common video, audio, and project-file formats.
</li></ul><p><b>What's In It For You</b></p>
<p>
Once you join our team, you would get the opportunity to work with experienced leaders who provide the tools and training necessary for you to contribute to the continued success of our client's organization.
</p><p></p><p><b>Compensation</b></p>
<p>
Pay Rate Range: $28 - $45 per hour
</p><p></p><p>At Maslow, we are committed to equitable and market-aligned compensation practices. The salary range provided represents the good-faith compensation band we anticipate for this role at the time of posting.</p>
<p>
Individual compensation within this range will be determined based on a comprehensive evaluation of factors including, but not limited to: relevant education, professional experience, demonstrated competencies, technical expertise, certifications, scope of responsibility, geographic considerations, applicable regulatory requirements, and overall business needs.</p>
<p>
We take a holistic approach to compensation, ensuring alignment with both market benchmarks and internal equity.</p>
<p>
</p><p>For assistance with applying or questions about this position, please reach out to our team at <b>Jobs@maslowmedia.com.</b></p>
<p>
</p><p>If this is not the perfect position for you, please join our talent pool and be one of the first to know of new opportunities as they are posted.</p></div>

Video Production Coordinator

C-SPAN

<div><p><b>GENERAL FUNCTION</b>:<br>
C-SPAN distributes a wide range of content including live coverage of government proceedings, public affairs programming, educational resources and original productions. C-SPAN is seeking a highly creative and detail-oriented <b>Multimedia Content CreatorPromotions Producer </b>to join our Creative Services team. This role is focused on developing promotional content that highlights and elevates C-SPAN programming and initiatives. The ideal candidate is a versatile storyteller with strong skills in writing, video editing and graphic design - someone who can translate C-SPAN programming into compelling promotions that engage audiences across television, radio, digital and social media platforms.</p><p>
As part of Creative Services, you'll bring campaigns and promotions to life - whether it's producing on-air promotional spots, creating eye-catching motion graphics or crafting high-profile campaigns that strengthen and showcase the C-SPAN brand.</p><p>
</p><p><b>RESPONSIBILITIES</b>:</p><ul><li>
Produces and distributes promotional content across C-SPAN's public affairs television networks, website, social media channels, streaming platforms and mobile apps.</li><li>
Produces video packages for promotional and corporate purposes, with responsibilities including scriptwriting, b-roll selection, music integration and graphic design, edited within Adobe Creative Suite.</li><li>
Creates engaging promotional vertical videos for Instagram, Facebook and TikTok, tailored to platform best practices.</li><li>
Designs static and motion graphics for television, digital and print campaigns.
</li><li>Partners with Affiliate Relations, Marketing and Research teams to develop, create and deliver high-impact collateral and advertising content.</li><li>
Works closely with editorial teams to identify timely political and public affairs moments for rapid promotional turnarounds.</li><li>
Develops and produces promotional content that builds and engages audiences while reinforcing the brand's identity, voice and values across all platforms.</li><li>
Manages project calendars and workflows, ensuring deadlines are consistently met.</li><li>
Manages content scheduling, archiving and maintenance into newsroom software and cloud storage systems.</li><li>
Monitors industry trends and emerging technologies to bring fresh, innovative approaches to content production.
</li><li>Other duties as assigned.</li></ul><h1 class="jobSectionHeader"><b>
BACKGROUND SKILLS:</b></h1><ul><li>
Advanced proficiency in Adobe Creative Cloud, including Premiere Pro, Audition, Photoshop, Illustrator, After Effects and InDesign. Generic graphic design experience preferred.</li><li>
Proven ability to analyze research findings and transform insights into on-brand campaigns that support organizational goals.</li><li>
Experience using AI tools for editing, captioning and voice/narration such as AI Studios, ChatGPTCustom GPTs, Jasper AI, Canva AI / Adobe Firefly and ElevenLabs to enhance and streamline content creation.</li><li>
Strong organizational skills with the ability to manage multiple projects simultaneously.</li><li>
Excellent attention to detail, ensuring accuracy and quality in all deliverables.</li><li>
Ability to present creative work at all stages for review, feedback and approval.</li><li>
Strong editorial judgment and familiarity with federal government, national politics, non-fiction literature and American history.</li><li>
Bachelor's degree in Journalism, Communications, Marketing or a related field.</li><li>
Minimum two years of professional experience in multimedia production or content creation. Prior newsroom experience is a plus.</li><li>
Proficiency in Canva, Mondays, Microsoft Teams, Microsoft Office and social media platforms (Facebook, Instagram, TikTok Twitter/X).</li><li>
Exceptional writing, editing and storytelling skills, with a portfolio showcasing video production, editing and graphic design work.</li><li>
Willingness to work a hybrid schedule, including four days per week on-site at our Washington, D.C. headquarters.</li></ul></div>

Multimedia Content Creator & Promotions Producer

<div><p>E-Logic is seeking a <b>Video Production Assistant</b> to support studio and field video production operations for the U.S. Department of State. This position assists with equipment setup, editing, live productions, media management, and post-production activities while ensuring high-quality digital content is delivered on schedule.</p>
<h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2>
<ul><li>Operate cameras, lighting, audio equipment, and teleprompters.</li>
<li>Assist with studio and field productions.</li>
<li>Edit video content using Adobe Creative Cloud.</li>
<li>Support live productions and media asset management.</li>
<li>Assist with transcription, translation, subtitling, and copy editing.</li>
<li>Ensure compliance with Section 508 accessibility standards.</li>
<li>Maintain organized media files and production documentation.</li>
</ul><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
<ul><li>Bachelor's degree in Film Production, Multimedia Arts, or a related field.</li>
<li>Minimum 2 years of professional video production experience.</li>
<li>Experience using Adobe Premiere Pro and Adobe Creative Cloud.</li>
<li>Experience operating professional video production equipment.</li>
<li>Knowledge of media asset management practices and digital workflows.</li>
<li>Strong organizational and communication skills.</li>
</ul><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
<ul><li>Experience supporting live productions.</li>
<li>Familiarity with Section 508 accessibility requirements.</li>
<li>Experience creating social media video content.</li>
</ul><h2 class="jobSectionHeader"><b>Work Location</b></h2>
<p>
Washington, DC (Department of State Headquarters and Annex 5). Primarily an on-site position supporting studio and field productions. Weekend work may occasionally be required based on production schedules.</p>
<h2 class="jobSectionHeader"><b>
Security Requirements</b></h2>
<ul><li>Ability to obtain a Moderate Risk Public Trust (MRPT), if required for the assigned position.</li>
</ul><h3 class="jobSectionHeader"><b><i>Equal Opportunity Employer</i></b></h3>
<p><i>
E-Logic is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and encourage qualified candidates from all backgrounds to apply.</i></p></div>

Video Production Assistant

News Corp

<div><div><p><b>Job Description :</b></p>
<p><b>Role: Political Video Journalist</b></p>
<p>Type: In office</p>
<p>Location: Washington DC</p>
<p>Company: The US Sun</p>
<p>Pay Range:$90,000 - $105,000</p>
<p><b>About the job</b></p>
<p><b>Video Journalist: Politics &ndash; The US Sun (Washington, D.C.)</b></p>
<p>The US Sun is America's fastest-growing digital news brand, delivering bold, accessible journalism to millions of readers every day. We're looking for a talented and driven Video Journalist specializing in politics and based in Washington, D.C., covering the stories that matter most to Americans &mdash; from Capitol Hill to the White House and beyond.</p>
<p><b>Why Join Us?</b></p>
<p>Part of News Corp, The U.S. Sun has quickly become a dominant force in digital journalism, delivering exclusive content on news, entertainment, lifestyle, and more. Since our US launch in 2020, we've exceeded traffic and revenue goals, establishing ourselves as the fastest-growing news site in the US.</p>
<p><b>What&rsquo;s the Role?</b></p>
<p>This is a role for someone who lives and breathes politics and wants to tell those stories through compelling, fast-paced video content. As part of our growing US video team, you'll produce sharp, short-form vertical videos, and longform series that bring our political reporting to life across our site and social platforms. You know how to make complex political stories feel urgent, accessible and unmissable.</p>
<p>Your portfolio should demonstrate a strong command of modern mobile and digital video storytelling, a sharp political news sense, and the ability to move quickly in a breaking news environment. You thrive under pressure, juggle multiple projects with ease, know how to get the most out of a story on camera.</p>
<p>This is an in-office position based in Washington, D.C., with the expectation of regular attendance four days per week, with some flexibility to work remotely.</p>
<p><b>Day to day you will:</b></p>
<ul><li><p>Script, produce, edit and publish short-form vertical video content focused on US politics and Washington affairs</p>
</li><li><p>Monitor the political news cycle and identify stories with strong video potential across breaking news and enterprise reporting</p>
</li><li><p>Work closely with the US Sun&rsquo;s editors to develop visually compelling video formats</p>
</li><li><p>Interview politicians, analysts and experts both in the field and in studio settings</p>
</li><li><p>Collaborate with the wider video and editorial team to bring the best of our political journalism to new and existing audiences</p>
</li><li><p>Uphold the US Sun's commitment to fast, accurate and engaging journalism</p>
</li></ul><p><b>What we&rsquo;re looking for from you:</b></p>
<ul><li><p>Solid understanding of US politics and the Washington media landscape</p>
</li><li><p>Proven video editing skills, including proficiency in Adobe Premiere</p>
</li><li><p>Experience creating original video content incorporating footage, stills, graphics and audio</p>
</li><li><p>Strong news judgment and the ability to work quickly and accurately in a fast-moving environment</p>
</li><li><p>Experience covering politics, government or breaking news in a video or broadcast role</p>
</li><li><p>Design and motion graphics skills (After Effects, Photoshop, Illustrator) are a bonus</p>
</li><li><p>Comfortable producing and directing shoots, including on-camera interviews</p>
</li><li><p>Experience working in a collaborative, cross-functional newsroom environment</p>
</li><li><p>Flexible availability to respond to a dynamic and unpredictable news cycle</p>
</li><li><p>Ability to make fast editorial decisions under deadline pressure</p>
</li><li><p>Have an enviable contacts book</p>
</li></ul><p><b>What&rsquo;s in It for You?</b></p>
<ul><li><p>Salary: Competitive Salary based on experience with excellent benefits, including healthcare, dental, and 401K.</p>
</li><li><p>Career Growth: Take on a leading role in a dynamic newsroom with exciting career opportunitie <b>s.</b></p>
</li></ul><p><b>Shifts &amp; Schedule:</b></p>
<ul><li><p>Full-time, based in Washington D.C.</p>
</li><li><p>Regular office hours with occasional evening and weekend shifts</p>
</li></ul><p><b>We value diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</b></p>
<p><b>Equal Opportunity Employer</b></p>
<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic. EEO/Disabled/Vets</p>
<p><b>Reasonable Accommodation</b></p>
<p>We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at humanresources@newscorp.com . Please put &quot;Reasonable Accommodation&quot; in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.</p>
<p>Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.</p>
<p>Base Pay Range: $90,000 - $105,000</p>
<p>We&rsquo;re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate&rsquo;s experience, skills, location, and other relevant factors.</p>
<p>For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.</p>
<p>For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.</p>
<p>News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: information services and news, digital real estate services and book publishing. Headquartered in New York, News Corp operates primarily in the United States, Australia and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://newscorp.com.</p>
<p>If you are a current employee in Workday, please navigate to the Jobs Hub and select Browse Jobs to apply internally.</p></div></div><div></div>

Video Journalist: Politics

Farmers Insurance Group

<div><p><b>We are Farmers &ndash; where ambition meets opportunity.</b></p><br>
<p></p>
<p>
At Farmers, we&rsquo;re not just known for unforgettable jingle &ndash; we&rsquo;re a team with a passion for purpose and making a real difference in people&rsquo;s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn&rsquo;t just a goal &ndash; it&rsquo;s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.</p><br>
<p></p>
<p>
Join an award-winning, equal opportunity employer, where you&rsquo;ll find more than a job &ndash; you&rsquo;ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.</p><br>
<p></p>
<p>
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let&rsquo;s build something incredible together!</p><br>
<p></p>
<p>
Workplace: Remote ( #LI-Remote )</p>
<p>
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.</p><div><div><div><h2 class="jobSectionHeader"><b>
The Position</b></h2>
</div><div><p>
If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.<br>
<br>
We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!<br>
<br>
In this role you will:</p>
<ul>
<li>Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.</li>
<li>Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2>
</div><div><p><b>
Start Date:</b></p>
<ul>
<li>Tuesday, September 15th, 2026</li>
</ul>
<p><b>Onboarding (first week - Sept. 15th - 18th)</b></p>
<ul>
<li>8:30 AM &ndash; 5:00 PM MT</li>
<li>7:30 AM &ndash; 4:00 PM PT</li>
</ul>
<p><b>Training and Post Training Shift:</b></p>
<ul>
<li>Monday-Friday
<ul><li>10:30 AM &ndash; 7:00 PM MT</li>
<li>9:30 AM &ndash; 6:00 PM PT</li>
</ul></li><li>Training will be conducted in a virtual learning environment with our U of F Trainers. Participants are expected to keep their cameras and audio on throughout the session, wear business‑casual attire, and attend all scheduled training days.</li>
</ul>
<p><b>Department Operating Hours:</b></p>
<ul>
<li>Monday&ndash;Friday: 6:00 AM &ndash; 7:00 PM MT/ Saturday: 7:00 AM &ndash; 3:30 PM MT</li>
<li> Monday&ndash;Friday: 5:00 AM &ndash; 6:00 PM PT / Saturday: 6:00 AM &ndash; 2:30 PM PT</li>
<li><b><i>Applicants must be able to work any schedule within the Department Hours listed. Shifts could include Saturdays in the future.</i></b></li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Physical Actions</b></h2>
</div><div><ul><li><b>Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods.</b></li>
<li>Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.</li>
<li>Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.</li>
<li>Escalate unresolved issues requiring advanced support for further resolution.</li>
<li>Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.</li>
<li>Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.</li>
<li>Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.</li>
<li>Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Compensation</b></h2>
</div><div><ul><li>Pay can range from <b>$22.89 - $24.35/hour</b> based on location.</li>
<li>Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)!</li>
<li>As a Customer Care Representative, you&rsquo;ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Requirements</b></h2>
</div><div><ul><li>Minimum of 1-3 years customer service.
<ul><li><b>1 year of experience in call center environment, insurance or related field preferred.</b></li>
<li>Experience providing customer support within a high-volume, complex environment preferred.</li>
</ul></li><li>Strong technical aptitude:
<ul><li>Intermediate computer skills with ability to navigate multiple systems simultaneously.</li>
<li>Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.</li>
<li>Experience with Microsoft Office suite of tools preferred.</li>
</ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Education Requirements</b></h2>
</div><div><ul><li>High School Diploma or equivalent required.</li>
<li><b>Preferred:</b> Property &amp; Casualty (P&amp;C) Producer Agent License
<ul><li>Adjuster, Personal Lines and Life And Health licenses <b>do not meet</b> the preferred licensing requirement.</li>
</ul>
</li><li><p>If you are not sure what license you have please follow this link: https://nipr.com/licensing-center/look-up-a-national-producer-number</p>
</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Actions</b></h2>
</div><div><p>
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.</p></div></div></div><p><b>
Benefits</b></p>
<ul>
<li>Farmers offers a competitive salary commensurate with experience, qualifications and location.<br>
o CA Only: $22.82 - $38.61<br>
o CO &amp; ME: $21.45 - $33.48<br>
o HI/IL/MN/VT Only: $21.45 - $35.70<br>
o MA Only: $21.45 - $35.70</li>
<li>o MD &amp; VA: $21.45 - $35.70<br>
o DC/NJ/NY/OH Only: $21.45 - $38.61<br>
 o Albany County, NY/Cleveland, OH: $22.82 - $33.48<br>
o WA Only: $21.45 - $40.56</li>
<li>Bonus Opportunity (based on Company and Individual Performance)</li>
<li>401(k)</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Life Insurance</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>Tuition Assistance</li></ul><br>
<p></p>
<p>
Job Location(s): US - AZ, US - CO, US - ID, US - MT, US - NM, US - OR, US - UT, US - WA, US - WY</p><br>
<p></p>
<p>
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.</p><br>
<p></p>
<p>
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.</p><br>
<p></p>
<p><i>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></p><br>
<p></p>
<p><i>
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.</i></p><br>
<p></p>
<p>
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com</p></div>

Customer Care Representative - Farmers Workplace Solution

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