6 وظائف Customer Service Associate في Indianapolis

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Special Projects Associate – Legal & Compliance Digitization & AI Strategy

As a Special Projects Associate within the Elanco Legal & Compliance team, you will be at the forefront of the department’s technological evolution. This is a part-time position, designed for a forward-thinking individual to drive high-impact digital transformation initiatives. In this role, you will be provided with an Elanco-issued device and the necessary tools to spearhead the integration of Artificial Intelligence and automated workflows across our legal functions.

Your Primary Goals & Responsibilities:

• AI Strategy & Digital Architecture: Support the digitization and automation of Legal & Compliance workflows across the global team, including the creation of a comprehensive, executive-level framework for the Legal & Compliance AI Strategy alongside leaders on the Legal Operations & Support team.
• Self-Service AI Personas: Develop and deploy specialized Elanco AI Contract Personas for each legal contract type, empowering business stakeholders to self-serve routine legal inquiries and contract drafting through guided AI interactions.
• Train Business and Legal Stakeholders: Train business and legal stakeholders on best-practices for utilizing the Elanco AI Contract Personas.
• Productivity Metrics & Analytics: Design and implement a robust metrics reporting mechanism for the Legal & Compliance team to measure, track, and report on productivity gains and time-savings accelerated via AI personas and digitization initiatives.
• Executive Reporting: Curate and deliver executive-level reporting and dashboards that visualize the progress, ROI, and strategic impact of digital transformation efforts to senior leadership.
• Technology Advocacy: Pioneer the use of AI and legal technology to automate routine workflows, allowing the broader legal team to focus on high-stakes strategic framing.

What You Need to Succeed (Minimum Qualifications):

• Education: Currently pursuing or recently completed a degree in Law (JD), Legal Studies, Data Science, Business Analytics, or a related field with a strong interest in Legal Operations/Legal Tech.
• Technical Aptitude: Demonstrated familiarity with AI utilization (specifically LLMs and prompt engineering), data-driven operations, and digital workflow automation tools.
• Analytical Skills: Strong ability to create data visualizations and reporting frameworks that translate complex activities into clear executive-level insights.
• Communication: Exceptional written and verbal communication skills, with the ability to draft strategic frameworks and present to executive leadership.

What Will Give You a Competitive Edge (Preferred Qualifications):

• Experience in the animal health, pharmaceutical, or agricultural industries.
• Proven skills in project management and leading cross-functional digital initiatives with a pragmatic, business-oriented approach.
• Prior experience in developing AI personas or implementing "Legal Tech" solutions within a corporate legal department.

Additional Information:

• Duration: Temporary assignment for up to 18 months.
• Commitment: Part-time (flexible hours to be discussed).
• Location: Global Elanco Headquarters - Indianapolis, IN - Hybrid or Remote Work Environment.
• Provisioning: Elanco-provided laptop access.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.