business development sales executive

Globe Call Centre(SMC-PRIVATE) Ltd

<p>We are seeking a results-driven Business Development Executive to expand our business in the United States market. The ideal candidate will be responsible for identifying new opportunities, generating leads, and converting prospects into long-term clients. This role requires strong communication skills, strategic thinking, and a proven ability to drive revenue growth.</p><p>Key Responsibilities:</p><ul><li>Identify and develop new business opportunities in the US market</li><li>Generate qualified leads through cold outreach, LinkedIn, email campaigns, and networking</li><li>Build and maintain strong relationships with prospective and existing clients</li><li>Develop and execute sales and growth strategies</li><li>Manage the full sales cycle from lead generation to deal closure</li><li>Conduct market research to identify trends, competitors, and opportunities</li><li>Maintain accurate records of sales activities using CRM tools</li><li>Achieve monthly and quarterly sales targets</li></ul><p>Qualifications &amp; Skills:</p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred)</li><li>Proven experience in business development, sales, or a similar role</li><li>Experience working with US and international clients is strongly required</li><li>Excellent communication, negotiation, and presentation skills</li><li>Strong understanding of lead generation and sales funnels</li><li>Proficiency in CRM tools and sales platforms</li><li>Self-motivated with the ability to work independently</li></ul><p>Preferred Qualifications:</p><ul><li>Experience with Upwork, Fiverr, or other freelancing platforms</li><li>Knowledge of digital marketing and online sales channels</li></ul><p>Job Type: Full-time</p><p>Pay: Rs70,000-90,000</p><p>Education:</p><ul><li>Minimum Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Minimum 2 to 3 years of relevant experience is required</li></ul><p>Females are highly encouraged to apply.</p><p>Full time-Onsite</p><p>Location: I-10/3 Islamabad</p><p>Pay: Rs70,000.00 - Rs90,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you willing to work onsite?</li><li>Are you based in Islamabad?</li></ul><p>Location:</p><ul><li>Islamabad (Preferred)</li></ul><p>Work Location: In person</p>

Business Development Manager

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

<p>We are seeking a highly motivated and results-driven <b>Inside Sales &amp; Lead Generation Executive</b> to support our business growth in the <b>UAE market</b>. The ideal candidate will be responsible for identifying and qualifying prospective clients, generating high-quality B2B leads, scheduling sales meetings, and maintaining a healthy sales pipeline.</p><p>The successful candidate should have experience in outbound sales, cold calling, email outreach, LinkedIn prospecting, and CRM management. Experience in the <b>Fleet Management, GPS Tracking, Telematics, IoT, SaaS, or B2B technology industry</b> will be a strong advantage.</p><p>Key ResponsibilitiesLead Generation &amp; Prospecting</p><ul><li>Generate qualified B2B leads through cold calling, email campaigns, LinkedIn Sales Navigator, online research, and networking platforms.</li><li>Identify and engage decision-makers, including Fleet Managers, Operations Managers, Logistics Managers, Procurement Teams, and Business Owners across the UAE.</li><li>Research target companies and maintain an updated prospect database.</li><li>Qualify leads based on business requirements and sales criteria before handing them over to the Business Development team.</li></ul><p>Inside Sales</p><ul><li>Conduct outbound calls to introduce company products and services.</li><li>Schedule meetings and product demonstrations for the sales team.</li><li>Follow up with prospects through calls, emails, and LinkedIn to nurture leads.</li><li>Build and maintain a strong sales pipeline to achieve monthly lead generation and appointment targets.</li><li>Assist in preparing sales proposals, quotations, and presentations when required.</li></ul><p>CRM &amp; Pipeline Management</p><ul><li>Maintain accurate customer information, activities, and follow-up records in the CRM system.</li><li>Track lead status from initial contact through conversion.</li><li>Prepare weekly and monthly reports on lead generation activities, conversion rates, and sales performance.</li><li>Ensure CRM data accuracy and timely updates.</li></ul><p>Market Research</p><ul><li>Research the UAE market to identify new business opportunities and industry trends.</li><li>Monitor competitor activities, pricing strategies, and customer requirements.</li><li>Develop target account lists for outbound sales campaigns.</li><li>Provide market intelligence and customer feedback to management.</li></ul><p>Collaboration</p><ul><li>Work closely with the Sales, Marketing, and Business Development teams to achieve revenue objectives.</li><li>Coordinate with the marketing team on campaigns to improve lead quality and conversion.</li><li>Ensure seamless handover of qualified leads to the sales team.</li></ul><p>QualificationsEducation</p><ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</li></ul><p>Experience</p><ul><li><b>2&ndash;4 years of experience in Inside Sales, Lead Generation, Telemarketing, or Business Development.</b></li><li><b>Experience targeting the UAE market is highly preferred.</b></li><li>Experience in <b>Fleet Management, Vehicle Tracking, GPS Tracking, Telematics, IoT, SaaS, Automotive, Logistics, or B2B Technology</b> industries will be a strong advantage.</li></ul><p>Required Skills</p><ul><li>B2B Lead Generation</li><li>Inside Sales</li><li>Cold Calling</li><li>Lead Qualification</li><li>Appointment Setting</li><li>Email Outreach</li><li>LinkedIn Sales Navigator</li><li>CRM Management (HubSpot, Zoho CRM, Salesforce, or similar)</li><li>Microsoft Excel &amp; Microsoft Office</li><li>Market Research</li><li>Customer Relationship Management</li><li>Negotiation &amp; Communication Skills</li><li>Sales Pipeline Management</li><li>Time Management &amp; Organizational Skills</li></ul><p>Core Competencies</p><ul><li>Strong verbal and written English communication skills.</li><li>Excellent interpersonal and relationship-building abilities.</li><li>Self-motivated with a results-oriented mindset.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and meet sales targets.</li><li>High attention to detail and follow-up discipline.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Number of qualified leads generated per month.</li><li>Number of meetings and product demonstrations scheduled.</li><li>Lead-to-opportunity conversion rate.</li><li>Sales pipeline growth and quality.</li><li>CRM data accuracy and timely updates.</li><li>Achievement of monthly and quarterly lead generation targets.</li><li>Contribution to revenue growth through qualified opportunities.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working with UAE-based clients and businesses.</li><li>Familiarity with UAE business culture and B2B sales practices.</li><li>Knowledge of Fleet Management, GPS Tracking, Vehicle Tracking, or Telematics solutions.</li><li>Experience using LinkedIn Sales Navigator, Apollo.io, ZoomInfo, or similar lead generation tools.</li></ul><p>Work Location: In person</p>

Inside Sales & Lead Generation Executive

NEws channel hiring

<p>Job description:</p><p><b>ob Title: Field Sales Executive / Field Sales Officer</b></p><p><b>Company:</b> MAP Supply Chain Solutions<br/><b>Industry:</b> Logistics, Freight &amp; Supply Chain Services<br/><b>Job Type:</b> Full-Time<br/><b>Locations:</b> Model Town, Lahore | Karachi | Islamabad</p><p>About MAP Supply Chain Solutions</p><p>MAP Supply Chain Solutions is a growing logistics and freight services company providing transportation, freight management, and supply chain solutions to businesses across Pakistan. We are seeking energetic and ambitious sales professionals to expand our client base and drive business growth.</p><p>Position Overview</p><p>We are looking for Field Sales Executives / Field Sales Officers for our Lahore, Karachi, and Islamabad offices. The selected candidates will be responsible for generating new business opportunities, developing relationships with potential clients, maturing leads, and closing sales for our logistics and freight services.</p><p>Key Responsibilities</p><ul><li>Identify and approach potential corporate clients requiring logistics and freight services.</li><li>Conduct field visits, meetings, and presentations to prospective customers.</li><li>Generate and qualify sales leads through networking and business development activities.</li><li>Build and maintain strong relationships with existing and prospective clients.</li><li>Understand client requirements and propose suitable logistics solutions.</li><li>Follow up regularly with prospects to mature leads and convert them into customers.</li><li>Negotiate commercial terms and successfully close sales deals.</li><li>Achieve assigned monthly sales targets and KPIs.</li><li>Maintain accurate records of customer interactions and sales activities.</li><li>Coordinate with operations and customer service teams to ensure excellent client service.</li></ul><p>Requirements</p><ul><li>Intermediate, Bachelor's degree, or equivalent qualification.</li><li>Fresh candidates with strong communication skills are encouraged to apply.</li><li>Prior experience in B2B sales, logistics, freight forwarding, transportation, or supply chain services will be an advantage.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Self-motivated and target-oriented personality.</li><li>Ability to travel within the assigned city for client meetings.</li><li>Own motorcycle and valid driving license preferred.</li></ul><p>Compensation &amp; Benefits</p><ul><li>Salary: PKR 40,000 &ndash; 50,000 per month</li><li>Fuel Allowance: 25 Liters per Month</li><li>Additional incentives based on target achievement and sales performance</li><li>Career growth opportunities within the company</li><li>Professional and supportive work environment</li></ul><p>Location</p><ul><li>Islamabad</li></ul><p>Why Join MAP Supply Chain Solutions?</p><ul><li>Growing logistics and freight company</li><li>Opportunity to build a rewarding sales career</li><li>Attractive performance-based incentives</li><li>Exposure to corporate clients across multiple industries</li></ul><p>Work Location: In person</p><p>Work Location: In person</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Field Sales Executive ( Freights and Logistics )

Savvital

<div><h1 class="jobSectionHeader"><b>Customer Success Executive</b></h1>
<p><b>ABOUT THE COMPANY</b> Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market, enabling them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that add real capacity to a client's workday.</p>
<p>Our mission is to provide affordable solutions to growing companies through strategic task delegation. We envision creating an ecosystem that resonates with the human touch every business needs.</p>
<p><b>ABOUT THE ROLE</b> As a <b>Customer Success Executive</b> at Savvital, you will be the operational engine driving client satisfaction, retention, and strategic growth. This is not a passive, standard customer support position&mdash;it is a proactive, commercially-minded, hands-on role.</p>
<p>We are looking for an absolute <b>&quot;doer&quot;</b> who can confidently run a portfolio of US-based client accounts, navigate complex business reviews, anticipate operational bottlenecks, and identify upsell or team-expansion opportunities. You must be comfortable operating with minimal handholding in a fast-paced environment.</p>
<p>This is a <b>completely on-site role</b> based at our Islamabad office, operating during US business hours to maintain close, direct collaboration with our international partners.</p>
<p><b>POSITION DETAILS</b></p>
<ul><li><b>Department:</b> Customer Success</li><li><b>
Reports To:</b> Assistant Manager &ndash; Customer Success</li><li><b>
Shift Hours:</b> US Night Shift (6:00 PM &ndash; 3:00 AM PKT to align with 6:00 AM &ndash; 3:00 PM Pacific Time)</li><li><b>
Location:</b> Fully On-site (Islamabad office)</li></ul>
<p><b>WHAT YOU'LL BE DOING</b></p>
<ul><li><b>Portfolio Ownership:</b> Serve as the primary, dedicated point of contact for assigned client accounts, building deep trust and maintaining strong executive-level relationships.</li><li><b>
Proactive Client Care:</b> Monitor client usage, engagement, and operational health KPIs to spot and resolve churn risks long before they escalate.</li><li><b>
Business Reviews:</b> Conduct regular check-ins and strategic business reviews to evaluate service quality, resolve friction points, and realign on client goals.</li><li><b>
Account Expansion:</b> Apply a consultative, sales-driven mindset to identify and close upsell, cross-sell, and professional expansion opportunities.</li><li><b>
Cross-Functional Collaboration:</b> Partner directly with Sales, Training, Operations, HR, Compliance, and IT departments to guarantee a seamless, high-quality client experience.</li><li><b>
Onboarding &amp; Adoption:</b> Support the onboarding journey of new clients, driving quick system adoption and demonstrating value in the critical early stages of partnership.</li><li><b>
CRM Integrity:</b> Maintain meticulous, real-time client notes, task tracking, and database records in HubSpot, Monday.com, and internal tracking sheets.</li></ul>
<p><b>WHAT WE'RE LOOKING FOR</b></p>
<ul><li><b>Experience:</b> Minimum 2-3 years of proven experience in Customer Success, Account Management, or B2B Sales. Prior experience in outsourcing, service-based agencies, or a BPO environment is highly preferred.</li><li><b>
Communication:</b> Exceptional verbal and written English communication skills. You must be completely comfortable leading strategic video calls and managing professional email correspondence.</li><li><b>
Negotiation &amp; Empathy:</b> High emotional intelligence, active listening skills, and the confidence to handle objections and lead strategic business discussions.</li><li><b>
Task Management:</b> A highly organized self-starter who can prioritize overlapping deadlines and run processes independently.</li><li><b>
Technical Proficiency:</b> Experience with modern CRM platforms (HubSpot, Monday.com), G-Suite, MS Office 365, and project tracking tools.</li></ul>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<ul><li>Prior experience collaborating with remote virtual teams.</li><li>
Deep familiarity with US business culture, communication standards, and executive expectations.</li><li>
A professional background in SaaS or outsourcing industries.</li></ul>
<p><b>KPIs TO MEASURE SUCCESS</b></p>
<ul><li>Client Retention Rate &amp; Churn Mitigation</li><li>
Closed Expansion Revenue (Upsell &amp; Team Expansion Goals)</li><li>
Client Health &amp; Net Promoter Scores (NPS)</li><li>
First Response and Resolution Times</li><li>
Onboarding Satisfaction Scores</li><li>
Strong Internal Service &amp; Product Knowledge</li></ul>
<p><b>COMPENSATION &amp; BENEFITS</b></p>
<ul><li><b>Base Salary:</b> Market Competitive (commensurate with experience).</li><li><b>
Allowances:</b> Premium Internet, Electricity, and Wellbeing allowances to support night-shift operations.</li><li><b>
Medical Insurance:</b> Comprehensive health coverage.</li><li><b>
Performance Bonuses:</b> Structured bonuses based on individual targets and account retention metrics.</li><li><b>
Annual Growth:</b> Regular performance-based increments and clear vertical career progression.</li></ul></div>

Customer Success Executive

Mobilink Bank

<div>
 <p>
  <strong>
   Department:
  </strong>
  Digital Banking
 </p>
 <p>
  <strong>
   Bank Grade:
  </strong>
  VP
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Head of Digital Banking
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Head Office
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What is Executive Manager Digital Banking Products - Mobilink Bank?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Drive end-to-end development and lifecycle management of digital banking products across payments, onboarding, account servicing, and ecosystem services, ensuring alignment with business goals, regulatory requirements, and customer needs. Lead product strategy through roadmap ownership, stakeholder collaboration, and data-driven optimization using KPIs, user analytics, and experimentation to improve growth, experience, and operational efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Executive Manager Digital Banking Products Does - Mobilink Bank?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Drive the end-to-end design, launch, and continuous enhancement of digital banking products across payments, customer acquisition, account servicing, and ecosystem integrations.
  </li>
  <li>
   Own and manage the product roadmap, ensuring alignment with business goals, customer needs, and platform scalability.
  </li>
  <li>
   Collaborate closely with Engineering, Business, Customer Experience, Risk &amp; Compliance, Operations, and other stakeholders to deliver product initiatives.
  </li>
  <li>
   Define, track, and optimize key performance indicators (KPIs), including transaction success rates, conversion rates, customer satisfaction, retention, and operational efficiency.
  </li>
  <li>
   Build and manage strategic partnerships with payment processors, fintechs, banks, regulators, and other financial institutions to support ecosystem growth.
  </li>
  <li>
   Ensure products, processes, and operations comply with applicable regulatory, compliance, and scheme requirements.
  </li>
  <li>
   Gather and translate business requirements into detailed product documentation, including BRDs, PRDs, user journeys, and functional specifications.
  </li>
  <li>
   Partner with technology teams throughout the product lifecycle, from solution design and development to UAT, production deployment, and post-launch optimization.
  </li>
  <li>
   Leverage data analytics, customer insights, funnel analysis, and A/B testing to drive product improvements and feature enhancements.
  </li>
  <li>
   Identify and evaluate new product opportunities by analyzing customer behavior, market trends, and competitive developments.
  </li>
  <li>
   Monitor and improve the reliability, security, and performance of payment and transaction flows, including fraud risk mitigation and dependency management.
  </li>
  <li>
   Drive continuous innovation to enhance customer experience, increase adoption, and improve operational effectiveness.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are we looking for and what does it take to be Executive Manager Digital Banking Products - Mobilink Bank?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Business, Marketing, Computer Science, or a related field; a Master's degree or MBA in Finance, Marketing, or Computer Science will be an added advantage.
  </li>
  <li>
   5&ndash;7 years of hands-on experience in the digital banking domain within a reputable bank.
  </li>
  <li>
   Strong experience with payment products and solutions, including online payments, POS acquiring, payment schemes, virtual cards, and payment gateways.
  </li>
  <li>
   Sound understanding of the digital payments ecosystem, emerging technologies, and integration architectures.
  </li>
  <li>
   Strong commercial acumen with excellent analytical, critical thinking, and problem-solving abilities.
  </li>
  <li>
   Good knowledge of regulatory, compliance, and governance requirements relevant to digital banking and payments.
  </li>
  <li>
   Excellent communication, stakeholder management, and influencing skills.
  </li>
  <li>
   Ability to collaborate effectively across cross-functional teams and manage relationships with internal and external stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About MMBL:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 </p>
</div>


Executive Manager Digital Banking Products

Truck it in

<div><div><h3 class="jobSectionHeader"><b>About the Role</b></h3><p><br>
Are you passionate about building great teams and creating an exceptional employee experience? We're looking for a proactive, organized, and people-oriented People Executive to join our growing People Team.</p><p><br>
As a People Executive, you'll play a key role in supporting end-to-end recruitment and ensuring smooth day-to-day people operations. You'll collaborate with hiring managers and cross-functional teams while contributing to initiatives that strengthen our culture and employee experience.</p><h3 class="jobSectionHeader"><b><br>
What You'll Do</b></h3><br>
<ul><li><div>Support the end-to-end recruitment process by screening candidates, coordinating interviews, and ensuring a seamless candidate experience.</div></li><br>
<li><div>Partner with hiring managers and the People Team to support hiring initiatives across the organization.</div></li><br>
<li><div>Assist with day-to-day People Operations, including onboarding, employee documentation, HR administration, and process coordination.</div></li><br>
<li><div>Maintain HR systems and employee records, ensuring data accuracy, confidentiality, and compliance.</div></li><br>
<li><div>Coordinate and support employee engagement, wellness, and culture-building initiatives.</div></li><br>
<li><p>Manage HR administrative tasks and provide operational support to the People Team, ensuring smooth and timely execution of daily activities.</p></li><br>
</ul><h3 class="jobSectionHeader"><b>What We're Looking For</b></h3><br>
<ul><li><div>Bachelor's degree in Business Administration (BBA), Human Resources, or a related field.</div></li><br>
<li><div>0&ndash;1 year of experience in Human Resources and/or Talent Acquisition.</div></li><br>
<li><div>A proactive and adaptable individual with a willingness to learn, embrace new challenges, and thrive in a fast-paced environment.</div></li><br>
<li><div>Strong verbal and written communication skills with the ability to interact confidently with stakeholders at all levels.</div></li><br>
<li><div>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</div></li><br>
<li><div>Strong problem-solving skills and attention to detail.</div></li><br>
<li><p>Proficiency in Microsoft Office or Google Workspace; familiarity with HRIS or Applicant Tracking Systems (ATS) is an advantage.</p></li><br>
</ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3><p><br>
Truck It In fosters a positive and dynamic environment for personal and professional development, allowing motivated individuals to have a meaningful impact on the business. We offer a highly competitive compensation package with benefits. You will be able to collaborate closely with the company&rsquo;s leadership, learning from their experience and seeking guidance as needed. We are committed to providing equal employment opportunities and are excited to hear from you.</p></div></div><div></div>

People Executive

Inspire Pakistan

<div><div><div><div><b>Posted date</b></div> <div>11th July, 2026</div> <div><b>Last date to apply</b></div> <div>17th July, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Operations Management
</div></div><br>
<div><div><b>Salary</b></div> <div>350,000/- (fixed Salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>5 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation implementing community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><p></p><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Senior Admin &amp; Finance Manager</p></div></div><div><br>
<div>
<p><b>Reporting to or/supervised by<br>
</b></p></div><div><p>Under the direct supervision of the Director Operations, with a parallel reporting line to the CEO Office.</p></div></div><div><br>
<div>
<p><b>Unit</b></p></div><div><br>
<p>
Operations</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Finance, Administration, Procurement &amp; IT</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Head Office</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose
</b></p><p>The Senior Admin &amp; Finance Manager is responsible for providing strategic leadership and oversight of the Finance, Administration, Procurement, Information Technology (IT), Asset Management, Facility Management, and Operational Support functions across Head Office, Regional Offices, field offices, project locations, and associated facilities.</p><br>
<p></p>
<p>
The role ensures efficient, compliant, transparent, and well-coordinated operational support across the organisation by strengthening financial management, budgeting, forecasting, internal controls, procurement systems, administrative systems, information technology, and operational readiness. The position supports organisational planning, programme implementation, and executive decision-making through effective resource utilisation, operational excellence, and compliance with organisational policies, donor requirements, and applicable regulations.</p></div></div><div><br>
<div>
<p><b>Key Responsibilities</b></p>
<p><b>
Strategic Leadership &amp; Operational Management</b></p>
<ul>
<li>Lead and manage the Finance, Administration, Procurement, and Information Technology (IT) Sections across Head Office, Regional Offices, field offices, and project locations.</li>
<li>Provide strategic leadership and direction to operational support functions, ensuring efficiency, accountability, consistency, and compliance across the organisation.</li>
<li>Develop, implement, review, and continuously improve operational systems, policies, procedures, manuals, and internal controls.</li>
<li>Support organisational planning, operational strategy, budgeting, and resource allocation.</li>
<li>Exercise delegated financial and administrative authority in accordance with the approved Delegation of Authority (DOA).</li>
<li>Provide strategic operational advice, financial analysis, and recommendations to support executive decision-making.</li>
<li>Ensure operational systems effectively support programme implementation and organisational objectives across all locations.</li>
</ul>
<p><b>Financial Management, Budgeting &amp; Forecasting</b></p>
<ul>
<li>Lead the development, consolidation, implementation, monitoring, and revision of organisational and project budgets in coordination with Programme Units, Regional Offices, and senior management.</li>
<li>Coordinate the annual organisational budgeting process and periodic budget revisions to ensure alignment with organisational priorities, approved workplans, and donor requirements.</li>
<li>Monitor budget utilisation across Head Office, Regional Offices, field offices, project locations, and associated facilities.</li>
<li>Prepare financial forecasts, cash flow projections, Budget versus Actual (BvA) analyses, expenditure forecasts, and financial reports.</li>
<li>Ensure Programme Managers, Unit Heads, Regional Offices, and budget holders receive timely budget updates, expenditure reports, forecasts, variance analyses, and financial guidance.</li>
<li>Lead periodic budget review meetings with Programme Units, Regional Offices, and budget holders to monitor financial performance and implementation progress.</li>
<li>Review and approve financial transactions, supporting documentation, coding, and expenditure within delegated authority.</li>
<li>Ensure effective management of bank accounts, reconciliations, cash management, advances, settlements, and financial controls.</li>
<li>Oversee preparation of monthly, quarterly, annual, management, and donor financial reports.</li>
<li>Support proposal development through preparation and review of project budgets, budget narratives, and financial assumptions.</li>
<li>Promote financial accountability, value for money, cost optimisation, and efficient utilisation of organisational resources.</li>
</ul>
<p><b>Administration, Procurement, Asset, Facility &amp; Information Technology Management</b></p>
<ul>
<li>Lead administration, procurement, facility management, asset management, and operational support services across all organisational locations.</li>
<li>Ensure effective office administration, facilities management, utilities, office maintenance, leases, travel, transport, fleet management, warehouses, stores, inventory, and administrative support services.</li>
<li>Oversee procurement planning, vendor selection, framework agreements, procurement documentation, contract management, and procurement compliance.</li>
<li>Ensure procurement activities comply with organisational policies, donor requirements, the Delegation of Authority (DOA), and applicable procedures.</li>
<li>Oversee management of organisational assets, including acquisition, inventory, tracking, maintenance, physical verification, transfer, and disposal.</li>
<li>Oversee vendor agreements, service contracts, lease agreements, maintenance contracts, and organisational insurance relating to offices, vehicles, assets, and operational resources, where applicable.</li>
<li>Provide strategic oversight of organisational Information Technology (IT) functions, including IT infrastructure, systems, networks, cybersecurity, ICT assets, software licensing, data protection, and business-critical digital services.</li>
</ul>
<p><b>Field Financial Oversight &amp; Coordination</b></p>
<ul>
<li>Provide operational leadership and oversight to Regional Offices, field offices, project locations, and associated facilities.</li>
<li>Ensure consistent implementation of finance, administration, procurement, IT, and operational procedures across all organisational locations.</li>
<li>Supervise Regional Senior Admin &amp; Finance Officers and provide technical guidance to operational teams across field locations.</li>
<li>Undertake regular monitoring and support missions to Regional Offices, field offices, project locations, and associated facilities to strengthen systems, ensure compliance, resolve operational challenges, and improve operational performance.</li>
<li>Ensure field operations remain aligned with organisational policies, donor requirements, operational standards, and management directives.</li>
</ul>
<p><b>Compliance, Risk Management &amp; Audit</b></p>
<ul>
<li>Ensure compliance with organisational policies, donor requirements, statutory regulations, and standard operating procedures.</li>
<li>Monitor compliance with approved operational policies and procedures and lead their periodic review and improvement.</li>
<li>Strengthen organisational internal control systems, financial controls, and risk management frameworks.</li>
<li>Identify financial and operational risks through budget monitoring, expenditure analysis, operational reviews, and financial forecasting, and implement appropriate mitigation measures.</li>
<li>Serve as the organisational focal point for internal and external audits relating to finance and operations.</li>
<li>Coordinate audit processes, prepare documentation, manage audit responses, and monitor implementation of audit recommendations.</li>
<li>Ensure compliance with statutory, taxation, NGO regulatory, and other applicable operational requirements.</li>
</ul><ul><li>Ensure operational records and documentation remain complete, accurate, and audit-ready.</li>
</ul>
<p><b> </b><b>Coordination &amp; Organisational Support</b></p>
<ul>
<li>Ensure effective coordination between Programme Units, Finance, Administration, Procurement, Information Technology, the Executive Office, Regional Offices, and field locations.</li>
<li>Coordinate operational implementation across organisational units to support programme delivery.</li>
<li>Ensure relevant departments, management, and budget holders are informed of budget performance, expenditure trends, forecasted variances, funding gaps, operational risks, and resource requirements.</li>
<li>Prepare and present operational performance reports, financial analyses, organisational dashboards, and strategic updates for senior management.</li>
<li>Maintain effective coordination with donors, auditors, banks, vendors, consultants, and external stakeholders on operational matters, as required.</li>
<li>Represent the Operations Unit in management meetings, donor meetings, audits, operational coordination forums, and external engagements, as delegated.</li>
<li>Ensure timely implementation of organisational priorities, management decisions, and operational directives.</li>
</ul>
<p><b>Team Leadership, Supervision &amp; Capacity Building</b></p>
<ul>
<li>Provide strategic leadership, supervision, and performance management for the Finance, Administration, Procurement, and Information Technology Sections across Head Office and field locations.</li>
<li>Directly supervise assigned operational personnel through established reporting structures.</li>
<li>Allocate workloads, monitor performance, and ensure timely achievement of departmental objectives and operational deliverables.</li>
<li>Provide technical guidance, coaching, mentoring, and on-the-job support to strengthen staff performance and professional development.</li>
<li>Identify capacity-building needs and support staff learning, development, and succession planning.</li>
<li>Promote accountability, collaboration, professionalism, ethical conduct, and adherence to organisational policies and standards.</li>
</ul>
<p><b>Systems Development &amp; Operations Continuity</b></p>
<ul>
<li>Strengthen financial, administrative, procurement, information technology, and operational systems across the organisation.</li>
<li>Lead operational improvement initiatives through process optimisation, digitisation, automation, innovation, and technology-driven solutions.</li>
<li>Develop operational Key Performance Indicators (KPIs), management dashboards, reporting tools, and performance monitoring mechanisms.</li>
<li>Promote cost optimisation and sustainable utilisation of organisational resources.</li>
<li>Develop and maintain operations continuity arrangements and ensure organisational readiness for emergency response and surge operations.</li>
<li>Coordinate operational support, financial planning, procurement, and resource mobilisation during emergencies.</li></ul><br>
<p></p>
<p><b>
Other Duties</b></p>
<ul>
<li>Perform any other duties related to Finance, Administration, Procurement, Information Technology, operational management, and organisational priorities as assigned by the Director Operations or the Executive Office.</li>
<li>Support strategic organisational initiatives and institutional strengthening activities.</li></ul></div><br>
</div><br>
<div><div><p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Preferably Bachelor's or Master's degree in Finance, Accounting, Business Administration, Commerce, Management, Supply Chain Management, Information Technology, or a related field.</li>
<li>Professional qualifications such as ACCA, CA (Inter), CMA, CIPS, MBA Finance, MBA Operations, or equivalent will be considered an asset.</li>
<li>Minimum 5&ndash;10 years of progressively responsible experience in finance, administration, procurement, operations management, or related fields.</li>
<li> Demonstrated experience managing multi-functional operational teams across Head Office and field locations.</li>
<li>Strong understanding of financial management, budgeting, forecasting, procurement systems, administrative management, information technology, internal controls, asset management, risk management, and donor compliance.</li>
<li>Experience managing organisational audits, financial reporting, operational planning, policy implementation, and organisational systems.</li>
<li>Excellent leadership, organisational, analytical, communication, negotiation, and problem-solving skills.</li>
<li>Proficiency in financial management systems, ERP/HRMIS platforms, Microsoft Office applications, and organisational information systems.</li>
<li>Ability to work strategically while ensuring effective operational oversight across multiple organisational locations.</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is subject to and governed by the organisation&rsquo;s policies, procedures, codes of conduct and ethical standards.</li>
<li>All staff are required to comply with all applicable policies at all times as a condition of employment.</li></ul></div></div></div></div></div></div><p></p>

Senior Admin and Finance Manager

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