customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer support specialist Jobs in Lahore

customer support specialist

customer service rep

TAJ COMPANY PVT LTD

Job Summary:The Customer Service Representative is responsible for handling customer inquiries, resolving issues, providing product/service information, and ensuring a positive customer experience through phone, email, chat, or in person.Key Responsibilities:<ul><li>Respond to customer queries promptly via phone, email, chat, or social media.</li><li>Provide accurate information about products, services, and company policies.</li><li>Handle and resolve customer complaints in a professional manner.</li><li>Record customer interactions, feedback, and issues in the system.</li><li>Process orders, forms, applications, and requests when needed.</li><li>Follow communication procedures, guidelines, and company standards.</li><li>Keep updated knowledge of products and promotions.</li><li>Coordinate with other departments to resolve customer issues.</li><li>Ensure high customer satisfaction and maintain service quality.</li></ul>Requirements:<ul><li>Minimum education: Intermediate/Bachelor&rsquo;s degree (preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask, manage time, and work under pressure.</li><li>Basic computer skills (MS Office, CRM software is a plus).</li><li>Problem-solving attitude and customer-focused mindset.</li><li>Fresh graduates can also apply; training will be provided.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore Johar Town (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

AK Graphic

Job DescriptionAK Graphic is hiring energetic and motivated Customer Service Representatives (Night Shift) to join our growing team in Gulberg II, Lahore.You&rsquo;ll be responsible for handling inbound and outbound calls, providing product information, assisting customers, and ensuring a positive customer experience with a professional attitude.Key Responsibilities:<ul><li>Make outbound calls to potential leads and follow up</li><li>Provide accurate product/service information</li><li>Perform customer service duties just like a Customer Service Representative</li><li>Maintain customer records and update systems</li><li>Deliver excellent customer service and support</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 months of experience (Freshers with confidence can apply)</li><li>Good English communication skills</li><li>Strong interpersonal skills and a positive attitude</li><li>Ability to work in a fast-paced environment</li></ul>Benefits:<ul><li>Competitive salary package (40K &ndash; 70K based on performance)</li><li>Monthly incentives and bonuses</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Performance-based promotions</li></ul>Apply now and become a part of our growing team!Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Representative (Night Shift)

HZA SMC PVT LTD

We are looking for experience CSR (Customer Service Representative) person who has the experience of working in an online digital electronics store, specializing in smartphones, tech gadgets, and accessories for delivering exceptional support across online channels by assisting customers with orders, product inquiries, shipping concerns, returns, handling customer complaints,inquiries, and overall shopping experience. The CSR helps maintain high customer satisfaction by providing timely, accurate, and friendly communication.Key Responsibilities:<ul><li>Must be available for customer support 24/7 if any queries come through on E-bay.</li><li>Majorly deal with the incoming and outgoing calls.</li><li>Must be able to work on Google Sheets.</li><li>Respond to customer inquiries via email, chat, phone, and social media regarding orders, products, payments, and website navigation.</li><li>Assist customers with placing orders, tracking shipments, processing returns, and handling refunds or exchanges.</li><li>Investigate and resolve issues related to shipping delays, damaged products, missing items, or incorrect orders.</li><li>Maintain accurate customer records in CRM and e Commerce platforms (e.g., WooCommerce, Amazon, E bay, etc).</li><li>Coordinate with warehouse, logistics, and operations teams to ensure timely and accurate order fulfillment.</li><li>Provide product information, recommend alternatives, and guide customers through the purchase process.</li><li>Escalate complex issues to supervisors or specialized departments when necessary.</li><li>Monitor customer feedback and report recurring issues or trends to improve overall customer experience.</li></ul>Qualifications:<ul><li>Experience in customer service, preferably in an e-commerce or online retail environment.</li><li>Strong written and verbal communication skills in English.</li><li>Ability to multitask and manage a high volume of inquiries during peak periods.</li><li>Familiarity with e Commerce platforms , CRM systems.</li><li>Basic computer knowledge and comfort using web-based tools.</li><li>Strong problem-solving skills and attention to detail.</li></ul>Apply Now:<ul><li>Email your CV to: hr@mobileemporium.com.au</li></ul>WhatsApp: 0334 0440849<ul><li>Job Type: Full-time</li><li>Pay: Rs50,000.00 &ndash; Rs80,000.00 per month</li><li>Work Location: In person</li></ul>Job Location: 895 N Basement, J Solar Building beside LAPS School, Poonch Road Samanabad, Lahore.Timings: 5:00 AM &ndash; 2:30 PM (Monday to Saturday)Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>How many years of experience do you have as a CSR?</li><li>What is your Current Salary &amp; Expected Salary?</li><li>How soon could you join us If Selected?</li></ul>Work Location: In person

Customer Service Representative

Retail Direct Private Limited

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 1 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Agent

Compass Training and Consultancy Pvt. Ltd.

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 4 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timePay: Up to Rs135,000.00 per monthApplication Question(s):<ul><li>How would you rate your Spoken English? (out of 10)</li><li>Does 2pm-11pm Shift works for you at Arfa Kareem Towers with Saturdays as half day. </li><li>Do you have any experience with Ecommerce Customer Support?</li></ul>Experience:<ul><li>Customer Support : 3 years (Preferred)</li></ul>Work Location: In person

Ceptrum

Job Summary: As a CSR, you'll be the first point of contact for our customers. You&rsquo;ll provide friendly, helpful, and efficient assistance through phone, email, chat. Whether resolving issues, answering questions, or guiding users, you&rsquo;ll play a key role in maintaining our reputation for excellent service.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat in a professional manner</li><li>Resolve product problems by clarifying the customer's complaint and determining the best solution</li><li>Document customer interactions and follow up to ensure full resolution</li><li>Maintain a high level of product knowledge to provide accurate information</li></ul>Requirements:<ul><li>Must have a Bachelor's Degree</li><li>Previous experience in customer service or a related field plus.</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Performance bonuses</li><li>A supportive, team-oriented work culture</li></ul>Job Type: On-siteLocation:63-Z Phase 3, DHA Lahore.Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

<ul><li>Handle incoming calls, chats, or social media inquiries from customers.</li><li>Assist customers with product/service information, order status, and general inquiries.</li><li>Resolve customer complaints by identifying problems and offering suitable solutions.</li><li>Maintain accurate records of customer interactions in the system (CRM).</li><li>Follow up with customers to ensure their issues are resolved.</li><li>Process orders, refunds, and returns when required.</li><li>Escalate complex issues to the relevant department or supervisor.</li><li>Meet daily/weekly KPIs such as call handling time, customer satisfaction score, and resolution rate.</li><li>Stay updated with company policies, promotions, and product information.</li><li>Provide professional, friendly, and efficient customer support.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore Johar Town (Preferred)</li></ul>Work Location: In person

Explore 1090+ Customer service rep in Lahore this December. Find roles across top companies and apply now to boost your career.

1090 customer service rep jobs IN Lahore

Customer Service Representative (CSR)

Customer Service Representative (Night Shift)

Customer Service Representative

Customer Service Agent

Customer Service Agent

Customer Service Representative

Customer Service Representative (CSR)