customer support representative Jobs in Lahore

customer support representative

sales executive

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

receptionist

customer service rep

The Garden of Eve

WE ARE HIRING!Customer Service RepresentativeWe are looking for a professional and customer-focused Customer Service Representative (#CSR) to join our International Campaign (USA Market).The ideal candidate will be responsible for delivering exceptional customer service to U.S.-based customers while adhering to international quality, compliance, and performance standards.Location: DHA PHASE 8,Lahore (On-site)Timings: 5:30 PM &ndash; 2:30 AM (PKT) | U.S. Night ShiftKey Responsibilities-Handle inbound and outbound customer interactions via phone, email, and live chat-Provide accurate and timely information regarding products and services-Address customer inquiries, concerns, and complaints professionally to ensure high satisfaction levels-Maintain and update customer records in CRM systems-Achieve individual and team performance metrics, including CSAT, AHT, and FCR-Escalate unresolved or complex issues to relevant departments in a timely manner-Ensure strict compliance with U.S. quality standards, data security, and confidentiality policiesRequirements-Strong English communication skills (verbal and written)-Prior experience in customer service or call center operations (preferred)-Ability to work night shifts aligned with U.S. time zones-Basic computer proficiency and good typing speed-Problem-solving mindset with attention to detail-Professional attitude and customer-centric approachWhat We Offer-Competitive compensation-Paid leaves-Professional and supportive work environment-Growth opportunities within an international setup-Exposure to U.S. clients and global service standardsApply at: hr@7kingscode.comJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Techionik

We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer queries, providing effective solutions, and ensuring a high level of customer satisfaction through professional communication and problem-solving skills.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and professional manner.</li><li>Identify customer issues and provide accurate and effective solutions.</li><li>Maintain a high level of customer satisfaction through quality service and support.</li><li>Record customer interactions, feedback, and complaints in the system accurately.</li><li>Coordinate with internal teams (technical, sales, or operations) to resolve complex issues.</li><li>Follow up with customers to ensure issues are resolved successfully.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Escalate unresolved issues to the relevant department when necessary.</li><li>Meet performance targets including response time, resolution time, and customer satisfaction scores.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred) in IT, Communication, or a related field.</li><li>0-6 Months of experience in customer service or a similar role.</li><li>Strong communication skills (verbal and written).</li><li>Problem-solving and conflict-resolution abilities.</li><li>Ability to work under pressure and handle multiple tasks.</li><li>Basic computer skills and familiarity with CRM tools is a plus.</li><li>Positive attitude and customer-first mindset.</li></ul>Skills Required:<ul><li>Customer handling</li><li>Active listening</li><li>Time management</li><li>Team collaboration</li><li>Professional communication</li><li>Problem-solving</li></ul>What We Offer:<ul><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Performance-based incentives</li><li>Career development path</li></ul>Pay: Up to Rs30,000.00 per monthWork Location: In person

Professional Freelancing Training Program

Customer Service Representative (CSR) &ndash; Job DescriptionKey Responsibilities:<ul><li>Respond to customer inquiries via calls, WhatsApp, email, and social media</li><li>Provide accurate information about courses, fees, and schedules</li><li>Handle complaints and resolve issues professionally</li><li>Maintain customer records and update data regularly</li><li>Follow up with leads and potential students</li><li>Coordinate with internal teams for smooth operations</li></ul>Requirements:<ul><li>Minimum 2 years of relevant experience</li><li>Strong communication and interpersonal skills</li><li>Basic computer knowledge (MS Office, social media handling)</li><li>Ability to work in a professional and target-oriented environment</li></ul>Working Hours: 10:00 AM &ndash; 6:00 PMSalary: PKR 30,000 + incentives (depending on experience)Pay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Book Me Tickets(SMC-Pvt) Ltd.

Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and delivering exceptional service to ensure a positive customer experience.Key Working Requirement (Important): This role operates on a rotational shift basis. Candidates must be comfortable working evening and night shifts, as morning shift availability may be limited depending on operational requirements.Responsibilities:<ul><li>Handle inbound customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products/services, pricing, and promotions.</li><li>Assist customers with order placement, tracking, and returns.</li><li>Resolve customer complaints and issues promptly, aiming for first-contact resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Identify opportunities to upsell or cross-sell products/services.</li></ul>Requirements:<ul><li>Prior experience in customer service or a related field is preferred; however, fresh graduates / freshers are encouraged to apply.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li></ul>Location: NASTP Institute cantt abid majeed road, LahoreWork Location: In person

Customer Care Representative - Urgent Hiring (Entry Level)

Tusols Pvt Ltd

Job OverviewTusol is hiring a Customer Service Representative / Customer Support Specialist for our US-based operations. This role is ideal for candidates with excellent English communication skills and experience in international customer support.If you're looking for a stable night shift job with career growth, this opportunity is for you.Key Responsibilities<ul><li>Handle US-based customer queries via calls, emails, and live chat</li><li>Deliver high-quality customer support and resolve issues efficiently</li><li>Assist customers with account, policy, and service-related inquiries</li><li>Maintain accurate records in CRM systems (customer relationship management tools)</li><li>Ensure professional communication and customer satisfaction at all times</li></ul>Requirements (Must-Have)<ul><li>Fluent English (spoken + written) &ndash; strong grammar &amp; communication</li><li>Experience in Customer Service / Call Center / International Support / US Campaigns</li><li>Strong listening, problem-solving, and interpersonal skills</li><li>Familiarity with CRM tools (Salesforce, HubSpot, etc.) is a plus</li><li>Punctual, responsible, and career-oriented</li><li>Willing to work onsite in Lahore (Night Shift)</li></ul>Preferred (Bonus Skills)<ul><li>Experience in US Insurance, Billing, or Customer Support Process</li><li>Prior experience in inbound/outbound call centers</li></ul>Why Join Tusol?<ul><li>Permanent Night Shift (No Rotation)</li><li>Stable Long-Term Career (2&ndash;3 Years Growth Path)</li><li>Competitive salary + performance-based incentives</li><li>Professional work environment</li><li>Learning &amp; growth opportunities in international client handling</li></ul>How to ApplyApply now to be part of a growing team working with US clients:Email: hr@tusols.com WhatsApp: 0315-0577531Shortlisted candidates will be contacted within 24 hours for an onsite interviewPay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current location in Lahore?</li><li>Are you available for onsite night shift (6 PM &ndash; 4 AM)?</li><li>Do you have experience in international or US-based customer support?</li><li>Are you willing to commit to a long-term role (2&ndash;3 years)?</li></ul>Work Location: In person

Customer Service Representative – Night Shift

IGET Solutions PVT Ltd

We are looking for a dedicated and customer-focused Customer Service Representative to join our team in IGET SOLUTIONS PVT LTD. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high level of customer satisfaction through professional communication.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Respond to customer queries via calls, emails, or chat support</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and maintain customer satisfaction</li><li>Maintain proper records of customer interactions and transactions</li><li>Follow communication scripts and company policies</li><li>Work closely with team members and supervisors to improve service quality.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. Salary: Up to Rs. 80,000. NIGHT SHIFT.Job Type: Full-tiJob Type: Full-timeWork Location: In person

Customer Service Agent

AV Private Limited

Job Summary: We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a problem-solving attitude.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and timely</li><li>Maintain records of customer interactions and transactions</li><li>Follow up with customers to ensure issue resolution</li><li>Achieve daily and monthly performance targets</li><li>Collaborate with team members and other departments</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication and interpersonal skills</li><li>Good command of English (spoken and written)</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work in shifts (if required)</li></ul>Preferred Skills:<ul><li>Previous experience in call center or customer support</li><li>Strong problem-solving abilities</li><li>Active listening and patience</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Services Representative

Explore 664+ Customer service rep in Lahore this May. Find roles across top companies and apply now to boost your career.

664 customer service rep jobs In Lahore

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR)

Customer Care Representative - Urgent Hiring (Entry Level)

Customer Service Representative – Night Shift

Customer Service Agent

Customer Services Representative