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customer sales representative Jobs in Lahore

customer sales representative

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sales development representative

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customer service rep

ANALTYTICA

Job Title: Customer Service Representative &ndash; Sales Focused Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift Timing: Night Shift | 7:30 PM to 4:30 AM (Monday to Friday)Job Summary: Fairways Logistics is seeking dynamic, customer-focused individuals to join our team as Customer Service Representatives with a strong sales orientation. This role is ideal for candidates who thrive in a fast-paced environment, enjoy building client relationships, and have a passion for delivering exceptional service while identifying business opportunities. You will be working closely with clients based in the US and Canada, making it essential to have excellent communication skills and a proactive approach.As the first point of contact, you&rsquo;ll be responsible for answering inquiries, resolving issues, and using your interpersonal skills to promote and sell our logistics services. This is a full-time, in-office night shift role based at our DHA Phase 6 location in Lahore.Key Responsibilities:<ul><li>Manage inbound and outbound calls in a courteous, professional, and timely manner.</li><li>Understand customer needs and provide tailored logistics solutions that match their business requirements.</li><li>Actively seek opportunities to upsell and convert leads into long-term clients.</li><li>Achieve and exceed individual and team-based sales goals and KPIs.</li><li>Accurately maintain customer interactions and records in the company&rsquo;s CRM system.</li><li>Address client concerns with patience, empathy, and effective problem-solving.</li><li>Collaborate with internal departments to ensure timely and smooth service delivery.</li><li>Stay updated on company offerings and industry trends to better serve clients.</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience in customer service or telesales; candidates with a logistics or BPO background will be given preference.</li><li>Fluent in English with excellent spoken and written communication skills.</li><li>Confident, persuasive, and solution-oriented approach to customer interactions.</li><li>Strong interpersonal skills with the ability to handle pressure and meet sales targets.</li><li>Willing and able to work full-time night shifts from the office.</li></ul>Why Join Fairways Logistics?<ul><li>Competitive salary with performance-based incentives.</li><li>Professional and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Luminey

Location: DHA Phase 5, Lahore Industry: Real EstateJob OverviewWe are seeking a female Customer Service Representative (CSR) with prior experience in the real estate industry. The ideal candidate should be presentable, well-groomed, and articulate, with excellent communication and client-handling skills. She will be responsible for managing client queries, coordinating property visits, and providing professional support to ensure customer satisfaction.Key Responsibilities<ul><li>Serve as the first point of contact for walk-in clients, phone calls, and inquiries.</li><li>Build and maintain strong client relationships by providing professional assistance and follow-ups.</li><li>Coordinate with the sales/marketing team regarding property listings, client requirements, and leads.</li><li>Schedule and manage property visits for clients.</li><li>Maintain accurate client records, files, and documentation.</li><li>Provide after-sales service and resolve client concerns promptly.</li><li>Ensure a welcoming and professional office environment at all times.</li></ul>Requirements<ul><li>Female candidate, well-presentable and professional in appearance.</li><li>Prior experience in the real estate sector is a must.</li><li>Minimum 1&ndash;3 years of experience in customer service or client relationship roles.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to handle client queries with patience, confidence, and professionalism.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Bachelor&rsquo;s degree preferred (Business, Marketing, or related field).</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (Female)

Retail Direct Private Limited

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 1 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Agent

Blue Star Manufacturing Pvt Ltd

Position Title: Customer Service Representative Department: Customer Support / Operations Reports To: Customer Service Supervisor / ManagerRole PurposeTo provide excellent service by handling customer inquiries, complaints, and requests efficiently while ensuring customer satisfaction and loyalty.Key Responsibilities<ul><li>Handle incoming/outgoing calls, emails, live chat, and in-person inquiries professionally.</li><li>Provide accurate information about products, services, pricing, and policies.</li><li>Resolve customer complaints promptly and escalate complex issues when necessary.</li><li>Maintain customer interaction records in CRM or relevant systems.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow up on unresolved queries to ensure timely closure.</li><li>Collaborate with internal departments (sales, logistics, operations, finance) to resolve issues.</li><li>Meet or exceed daily/weekly/monthly service targets.</li><li>Ensure compliance with company policies and service standards.</li><li>Continuously contribute to process improvements and suggest customer service enhancements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred but not always mandatory).</li><li>1&ndash;3 years of experience in customer service / call center environment.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Problem-solving and conflict resolution skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English/Urdu (or local language, depending on region).</li></ul>Technical / Functional Skills:<ul><li>Strong verbal and written communication.</li><li>Active listening and empathy.</li><li>Typing speed &amp; accuracy (for chat/email-based CSR).</li><li>Proficiency in CRM systems, MS Office, and call handling tools.</li><li>Multitasking and time management.</li><li>Problem-solving and conflict resolution.</li><li>Basic sales/upselling skills (for outbound CSR).</li></ul>Soft Skills:<ul><li>Patience and resilience under pressure.</li><li>Positive attitude and customer-centric approach.</li><li>Adaptability to handle diverse customers and situations.</li><li>Teamwork and collaboration.</li><li>Stress management and emotional intelligence.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are located in Johar Town and our office timing is 6 PM to 2:30 AM </li></ul>Language:<ul><li>fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Male / Female

Shafi Group limited

About Us: At Marketing Max Ltd., we are a leading marketing company dedicated to delivering innovative advertising solutions to our clients. Our mission is to enable businesses to connect with their target audience effectively and efficiently through tailored strategies that maximize their return on investment. We pride ourselves on our dynamic work environment and focus on teamwork, creativity, and results-driven solutions.Job Overview:As a Customer Service Representative at Marketing Max Ltd., you will be the frontline liaison between our clients and our internal teams. Your primary responsibility will be to ensure that clients receive excellent service and support concerning our digital marketing services, including SEO, social media management, content marketing, and analytics. You will address inquiries, resolve issues, and help clients maximize the value of our services.Key Responsibilities:Client Communication:<ul><li>Respond to client inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide clear explanations and guidance regarding our digital marketing services, processes, and policies.</li><li>Maintain an empathetic and positive attitude when addressing client concerns.</li></ul>Issue Resolution:<ul><li>Diagnose and troubleshoot client issues related to digital marketing campaigns and services.</li><li>Collaborate with relevant internal teams (e.g., marketing, IT) to resolve complex issues efficiently.</li><li>Follow up with clients to ensure their issues are resolved and satisfaction is achieved.</li></ul>Client Onboarding:<ul><li>Assist in the onboarding process for new clients by guiding them through our services and helping them understand how to get started.</li><li>Provide training and resources to clients to help them utilize our tools and platforms effectively.</li></ul>Feedback Management:<ul><li>Collect and analyze client feedback to identify areas for improvement in our services.</li><li>Communicate client feedback to internal teams to enhance service offerings and client experience.</li></ul>Documentation and Reporting:<ul><li>Maintain accurate records of client interactions, inquiries, and transactions in our customer relationship management (CRM) system.</li><li>Prepare regular reports on customer service metrics and feedback trends.</li></ul>Continuous Learning:<ul><li>Stay updated on industry trends and digital marketing best practices to provide informed support to clients.</li><li>Participate in ongoing training and development opportunities to enhance your skills and knowledge.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business, Marketing, or a related field (preferred).</li><li>Proven experience in customer service or a related field, preferably within a digital marketing environment.</li><li>Strong understanding of digital marketing concepts and tools (e.g., SEO, PPC, social media).</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Problem-solving skills and the ability to think critically.</li><li>Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively.</li></ul>Why Join Us:<ul><li>Opportunity to work in a dynamic and growing industry.</li><li>Supportive and collaborative team environment.</li><li>Ongoing professional development and training opportunities.</li><li>Competitive salary and benefits package.</li></ul>How to Apply:If you are passionate about customer service and advertising and ready to join a team that values innovation and results, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great f it for this role to hr@marketingmax.co.uk. with the subject line &ldquo;Customer Service Representative Application &ndash; [Your Name].&rdquo;Marketing Max Ltd. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Karnak Home

Company: ADVORA MEDIA Location: Grand Square Mall, Gulberg III, Lahore Type: Female - Onsite Timings: Mon&ndash;Sat | 10:00 AM &ndash; 7:00 PM (1 hour Break)Overview:As a Customer Service Representative at our fast-paced company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and Social Media. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.Job Duties &amp; Responsibility:Customer Inquiry Resolution:<ul><li>Respond promptly to customer inquiries, including order status, product information, and shipping details.</li><li>Handle and resolve customer complaints with professionalism and patience.</li></ul>Order Management Support:<ul><li>Assist customers with placing or ducts to provide accurate information to customers.</li><li>Participate in training sessions to improve knowledge and customer service skills.</li><li>ders, returns, exchanges, and refunds.</li><li>Work closely with logistics and warehouse teams to ensure timely delivery of orders.</li></ul>Feedback and Escalation:<ul><li>Collect customer feedback and communicate this feedback to the relevant departments for improvement.</li><li>Escalate unresolved issues to the appropriate internal teams or management.</li></ul>Database Management:<ul><li>Keep records of customer interactions, transactions, comments, and complaints.</li><li>Update customer information in the database during and after each contact.</li></ul>Policy and Product Knowledge:<ul><li>Stay up-to-date with company policies, procedures, and pro</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Empathy and a customer-oriented attitude.</li><li>Ability to work in a team and maintain professionalism under pressure.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you fluent in Arabic?</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative (ARABIC-FEMALE-ONSITE)

Explore 665+ Customer service rep in Lahore this September. Find roles across top companies and apply now to boost your career.

665 customer service rep jobs IN Lahore

Customer Service Representative

Customer Service Representative (Female)

Customer Service Agent

Customer Service Representative (CSR)

Customer Service Representative (CSR) Male / Female

Customer Service Representative

Customer Service Representative (ARABIC-FEMALE-ONSITE)