customer support representative Jobs in Lahore

customer support representative

call center agents

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer service rep

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

ZH CUISINES (PRIVATE) LIMITED

Job Description &ndash; RiderPosition: Rider Location: Lahore Department: OperationsJob SummaryWe are seeking a reliable, punctual, and customer-focused Rider to join our team in Karachi. The ideal candidate will be responsible for ensuring timely and accurate deliveries while maintaining excellent customer service and adhering to all traffic and safety regulations.Key Responsibilities<ul><li>Deliver customer orders safely and on time.</li><li>Verify orders before dispatch to ensure accuracy.</li><li>Handle cash-on-delivery (COD) payments and maintain accurate transaction records.</li><li>Provide professional and courteous customer service during deliveries.</li><li>Follow assigned delivery routes and optimize travel time.</li><li>Ensure the assigned motorcycle is clean, well-maintained, and in good working condition.</li><li>Report any vehicle issues, accidents, or delivery delays to the supervisor immediately.</li><li>Comply with all traffic laws and company safety policies.</li><li>Maintain delivery records and submit required reports when necessary.</li><li>Assist with operational tasks as assigned by management.</li></ul>Requirements<ul><li>Minimum Matric or equivalent qualification.</li><li>Valid Motorcycle Driving License (mandatory).</li><li>Good knowledge of Karachi roads and routes.</li><li>Previous delivery or rider experience is preferred.</li><li>Strong communication and customer service skills.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Honest, responsible, and punctual.</li></ul>Skills<ul><li>Safe Driving</li><li>Time Management</li><li>Customer Service</li><li>Route Planning</li><li>Cash Handling</li><li>Communication Skills</li><li>Problem Solving</li><li>Teamwork</li></ul>Employment TypeFull-TimePay: From Rs30,000.00 per monthWork Location: In person

Rider

AAT Technologies

Job SummaryWe are looking for a motivated and customer-focused CSR Intern to join our Customer Support team. This internship offers hands-on experience in handling customer inquiries, resolving issues, and learning professional communication skills while supporting daily customer service operations.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media.</li><li>Assist customers with product or service information.</li><li>Record and update customer interactions in the CRM system.</li><li>Escalate complex issues to senior team members when necessary.</li><li>Follow up with customers to ensure issues are resolved.</li><li>Maintain accurate records of customer feedback and complaints.</li><li>Support the team in achieving customer satisfaction goals.</li><li>Perform other administrative and customer support tasks as assigned.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a Bachelor's degree (Business, Marketing, Communications, or a related field preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer proficiency (MS Office, Google Workspace).</li><li>Willingness to learn CRM tools and customer support processes.</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Ability to work independently and as part of a team.</li></ul>Pay: Up to Rs30,000.00 per monthWork Location: In person

Customer Support Representative (Intern)

HR Ways

Client company introduction: ﻿The Company is a UK-based real estate developer creating lifestyle-led living spaces with an international team and global best practices.Job Description:We are looking for a customer-focused Tenant / Community Executive to ensure an exceptional living experience for residents. The ideal candidate will act as the primary liaison between tenants, building management, and service providers, ensuring effective communication, prompt issue resolution, and a strong sense of community. This role is key to maintaining the high service standards and resident satisfaction that define The Company.Key Responsibilities<ul><li>Serve as the primary point of contact for residents, promptly addressing inquiries and resolving concerns.</li><li>Coordinate communication between residents, property management, maintenance teams, and service providers.</li><li>Manage tenant onboarding, move-in/move-out processes, and resident records.</li><li>Monitor and follow up on maintenance requests to ensure timely resolution.</li><li>Organize community events and resident engagement activities.</li><li>Conduct routine inspections of common areas and report operational issues.</li><li>Maintain accurate records of resident requests, complaints, and community activities.</li><li>Support the General Manager with day-to-day community operations and administrative tasks.</li><li>Ensure compliance with community policies, safety standards, and company procedures.</li><li>Prepare periodic reports on resident feedback and service performance.</li></ul>Requirements<ul><li>Bachelor's degree in Hospitality, Business Administration, Real Estate, or a related field.</li><li>Excellent communication, interpersonal, and customer service skills.</li><li>Strong problem-solving, organizational, and multitasking abilities.</li><li>Proficiency in Microsoft Office and property management or CRM software.</li><li>Ability to handle resident concerns professionally while maintaining confidentiality.</li></ul>Experience: 3&ndash;5 years of experience in property management, hospitality, customer service, or community management.Preferred/Good to Have<ul><li>Experience in luxury residential or premium hospitality environments.</li><li>Experience organizing community events and resident engagement initiatives.</li><li>Familiarity with property management systems and customer relationship management tools.</li><li>Fluency in English and Urdu; additional languages are an advantage.</li><li>Professional certifications in Hospitality, Customer Service, or Property Management are a plus.</li></ul>Other Details:﻿Experience: 3-5 yearsWork Timings: 9:00 am to 6:00 pmWork Days: Monday- SaturdayWork Mode: ﻿OnsiteLocation: LahoreBenefits:<ul><li>Medical Insurance</li><li>Paid Leaves</li></ul>Work Location: In person

Tenant Executive

Seven Zones Travel

Seven Zones Travel is a leading provider of religious travel services, specializing in Umrah and Hajj pilgrimages. We are dedicated to delivering exceptional customer service and creating a seamless and spiritually enriching experience for our clients.Position Overview: We are seeking a dedicated and knowledgeable Umrah Sales Agent to join our team. The ideal candidate will be responsible for assisting clients in planning and organising their Umrah pilgrimage, ensuring a smooth and hassle-free journey. This role requires excellent customer service skills, attention to detail, and a deep understanding of the Umrah process and requirements.Key Responsibilities:<ul><li>Client Consultation: Provide comprehensive consultation to clients regarding Umrah packages, including itinerary planning, accommodation options, transportation, and other services.</li><li>Booking Management: Coordinate and manage all bookings related to flights, hotels, transportation, and other necessary services for the Umrah pilgrimage.</li><li>Documentation Assistance: Assist clients in the preparation and submission of required documents, such as visas, passports, and other travel-related paperwork.</li><li>Customer Support: Offer exceptional customer service by addressing client inquiries, resolving issues, and providing guidance throughout the entire Umrah process.</li><li>Package Customisation: Customise Umrah packages to meet the specific needs and preferences of individual clients or groups.</li><li>Vendor Relations: Maintain strong relationships with service providers, including airlines, hotels, transportation companies, and other relevant vendors.</li><li>Compliance: Ensure that all Umrah arrangements comply with relevant regulations and guidelines set by authorities and religious institutions.</li><li>Marketing and Promotion: Assist in the promotion of Umrah packages through various channels, including social media, online platforms, and community outreach.</li></ul>Qualifications:<ul><li>Experience: Proven experience as a travel agent, preferably with a focus on Umrah or Hajj services.</li><li>Knowledge: In-depth knowledge of the Umrah pilgrimage process, including visa requirements, travel logistics, and religious practices.</li><li>Communication Skills: Excellent verbal and written communication skills in English.</li><li>Customer Service: Strong customer service orientation with the ability to handle client inquiries and issues professionally and empathetically.</li><li>Organisational Skills: Exceptional organisational skills with attention to detail and the ability to manage multiple tasks simultaneously.</li><li>Technology Proficiency: Proficiency in using travel booking software, Microsoft Office Suite, and other relevant technology.</li><li>Cultural Sensitivity: Understanding and respect for Islamic practices and cultural sensitivity when dealing with clients.</li><li>Language Skills: Proficiency in Arabic is highly desirable.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Health insurance and other employee benefits.</li><li>Opportunities for professional development and career advancement.</li><li>A supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Umrah Sales Agents (UK Based Travel Agency) Salary upto 100K

Tusols Pvt Ltd

Location: College Road, Township, Lahore Shift: Night Shift (6:30 PM &ndash; 3:30 AM) Schedule: 5 Days a WeekWe are looking for an experienced and professional Inbound Customer Service Representative to join our growing team. If you have excellent English communication skills and prior experience handling USA-based inbound customer support, we'd love to hear from you.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently.</li><li>Assist customers with inquiries and provide accurate information.</li><li>Deliver exceptional customer service while maintaining a positive attitude.</li><li>Resolve customer concerns in a timely manner.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company policies and quality standards.</li></ul>Requirements<ul><li>1&ndash;2 years of USA-based call center experience (Inbound Customer Service).</li><li>Excellent spoken English with a neutral or fluent accent.</li><li>Strong communication and active listening skills.</li><li>Punctual, reliable, and professional work ethic.</li><li>Ability to work the permanent night shift.</li><li>Must be comfortable working from our office.</li><li>Candidates residing near College Road, Township, Lahore will be preferred.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Daily onsite meal.</li><li>5-day work week.</li><li>Long-term career growth opportunities.</li><li>Professional and supportive work environment.</li></ul>How to ApplyOnly candidates who meet the above criteria should apply.Send your updated resume via WhatsApp to 0315-0577531. Our recruitment team will review your application, and shortlisted candidates will be contacted within 24 hours.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore?</li><li>Can you easily commute or manage Night shift? </li><li>How many years of experience do you have? </li></ul>Work Location: In person

Inbound Customer Service Representative

Human Capital HR Solutions

Front Desk OfficerLocation: LahoreQualification: Intermediate or aboveExperience: 1&ndash;3 years (preferably in a corporate environment)Human Capital HR Solutions (HC) is hiring a professional and well-presented Front Desk Officer for one of its prestigious clients to ensure smooth front desk operations and deliver a high standard of customer service experience.This role is ideal for someone who is passionate about customer service and creating a positive first impression for guests, callers, and management.Key Skills RequiredStrong communication and interpersonal skillsFluent conversational EnglishExcellent customer service mindsetMS Office proficiencyUnderstanding of front desk and basic facilities managementProfessional telephone etiquetteJob RoleThe Front Desk Officer will be responsible for managing front desk operations, handling visitors and calls professionally, and ensuring a positive and professional image of the organization.How to ApplySend your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: Front Desk OfficerWork Location: In person

Front Desk Officer-Lahore

Explore 174+ Customer service rep in Lahore this August. Find roles across top companies and apply now to boost your career.