sales executive

customer service representative Jobs in Lahore

customer service representative

sales representative

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

customer service rep

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Male / Female

Innovadel Technologies

Overview: We are seeking an engaging and customer-focused Customer Service Representative to handle client inquiries, promote our salon services platform, and help beauty professionals and clients connect through our software. The ideal candidate will have strong communication skills, a pleasant personality, and the ability to convert leads into bookings while ensuring an exceptional customer experience.Key Responsibilities:<ul><li>Respond to incoming calls, messages, and inquiries regarding beauty and salon services.</li><li>Explain service offerings, pricing, and promotions clearly and persuasively.</li><li>Guide customers through the booking or registration process using our software application.</li><li>Maintain client records, follow up on leads, and convert inquiries into confirmed bookings.</li><li>Collaborate with internal teams to ensure smooth coordination between salons and customers.</li><li>Provide feedback from clients to improve product features and service quality.</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in Customer Service or Receptionist, Call Center, or Sales roles (preferably in beauty, wellness, or hospitality industry).</li><li>Excellent communication skills in Urdu </li><li>Confident, well-presented, and customer-oriented personality.</li><li>Basic computer literacy and familiarity with CRM or booking software.</li><li>Intermediate or BA</li><li>Ability to engage, convince, and build rapport with diverse clients.</li></ul>What We Offer:<ul><li>Friendly, growth-oriented work environment.</li><li>Training on product and customer communication.</li><li>Competitive salary with performance-based incentives.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (Beauty & Salon Services Platform)

ANALTYTICA

Job Title: Customer Service Representative Company: ATU Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday&ndash;Friday)About the RoleATU Logistics is seeking dynamic and customer-focused individuals to join our night shift team as Customer Service Representatives. In this role, you&rsquo;ll engage with clients across the US and Canada, handle calls, resolve inquiries, and actively promote our freight and logistics services. This is a fast-paced, in-office position ideal for confident communicators with strong English skills and a sales-oriented mindset.Key Responsibilities<ul><li>Manage inbound and outbound calls with professionalism and confidence.</li><li>Understand client needs, upsell logistics services, and close sales opportunities.</li><li>Achieve or exceed sales and performance KPIs, while maintaining accurate CRM records.</li><li>Address customer concerns with empathy and efficiency, coordinating with internal teams when needed.</li><li>Stay informed about company updates, promotions, and logistics industry trends.</li></ul>Requirements<ul><li>Prior experience in customer service or telesales (logistics or BPO background preferred).</li><li>Excellent English communication skills (spoken and written).</li><li>A confident, persuasive, and goal-driven personality.</li><li>Full-time night shift availability at our office near DHA Phase 6, Lahore.</li></ul>What We Offer<ul><li>Competitive base salary plus performance-based incentives.</li><li>A professional and growth-oriented work environment with ongoing career development opportunities.</li></ul>If you&rsquo;re motivated, results-driven, and ready to grow in a dynamic logistics environment, we&rsquo;d love to have you on our team. Apply now and start your journey with ATU Logistics!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

NCBA&E FLC

*Job Title:* Customer Service Representative (CSR) - University Inquiries *Job Summary:* We are seeking a highly skilled and customer-focused Customer Service Representative (CSR) to join our university team. As a CSR, you will be the primary point of contact for prospective students, current students, and other stakeholders, providing exceptional service and support via phone and email. Your role is to respond to inquiries, provide information, and resolve issues in a timely and professional manner. *Responsibilities:* - Respond to phone and email inquiries from prospective students, current students, and other stakeholders - Provide accurate and timely information about university programs, services, and policies - Assist with student enrollment and registration processes - Resolve student complaints and concerns in a professional and courteous manner - Maintain up-to-date knowledge of university programs, services, and policies - Collaborate with internal teams to resolve student issues - Meet or exceed performance metrics and targets *Requirements:* - 1-2 years of customer service experience in an educational or related field - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work in a fast-paced environment and meet deadlines - Proficient in MS Office and customer service software - Strong customer service skills and ability to provide exceptional service - Ability to work independently and as part of a team - Fluency in English *Preferred Qualifications:* - Bachelor's degree or Master in relevant field - Certification in customer service (e.g. Customer Service Certification) *What We Offer:* - Competitive salary and benefits package - Opportunities for career growth and development - Comprehensive training and support - Positive and supportive work environment*If You Are:*- Passionate about student success- Excellent communicator - Proactive and results-driven - Empathetic and patient - A team player with a positive attitudeApply Now! Please submit your resume and cover letter to faizasohailncba@gmail.com. We look forward to hearing from you!Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer service representative

Shafi Group limited

About Us: At Marketing Max Ltd., we are a leading marketing company dedicated to delivering innovative advertising solutions to our clients. Our mission is to enable businesses to connect with their target audience effectively and efficiently through tailored strategies that maximize their return on investment. We pride ourselves on our dynamic work environment and focus on teamwork, creativity, and results-driven solutions.Job Overview:As a Customer Service Representative at Marketing Max Ltd., you will be the frontline liaison between our clients and our internal teams. Your primary responsibility will be to ensure that clients receive excellent service and support concerning our digital marketing services, including SEO, social media management, content marketing, and analytics. You will address inquiries, resolve issues, and help clients maximize the value of our services.Key Responsibilities:Client Communication:<ul><li>Respond to client inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide clear explanations and guidance regarding our digital marketing services, processes, and policies.</li><li>Maintain an empathetic and positive attitude when addressing client concerns.</li></ul>Issue Resolution:<ul><li>Diagnose and troubleshoot client issues related to digital marketing campaigns and services.</li><li>Collaborate with relevant internal teams (e.g., marketing, IT) to resolve complex issues efficiently.</li><li>Follow up with clients to ensure their issues are resolved and satisfaction is achieved.</li></ul>Client Onboarding:<ul><li>Assist in the onboarding process for new clients by guiding them through our services and helping them understand how to get started.</li><li>Provide training and resources to clients to help them utilize our tools and platforms effectively.</li></ul>Feedback Management:<ul><li>Collect and analyze client feedback to identify areas for improvement in our services.</li><li>Communicate client feedback to internal teams to enhance service offerings and client experience.</li></ul>Documentation and Reporting:<ul><li>Maintain accurate records of client interactions, inquiries, and transactions in our customer relationship management (CRM) system.</li><li>Prepare regular reports on customer service metrics and feedback trends.</li></ul>Continuous Learning:<ul><li>Stay updated on industry trends and digital marketing best practices to provide informed support to clients.</li><li>Participate in ongoing training and development opportunities to enhance your skills and knowledge.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business, Marketing, or a related field (preferred).</li><li>Proven experience in customer service or a related field, preferably within a digital marketing environment.</li><li>Strong understanding of digital marketing concepts and tools (e.g., SEO, PPC, social media).</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Problem-solving skills and the ability to think critically.</li><li>Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively.</li></ul>Why Join Us:<ul><li>Opportunity to work in a dynamic and growing industry.</li><li>Supportive and collaborative team environment.</li><li>Ongoing professional development and training opportunities.</li><li>Competitive salary and benefits package.</li></ul>How to Apply:If you are passionate about customer service and advertising and ready to join a team that values innovation and results, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great f it for this role to hr@marketingmax.co.uk. with the subject line &ldquo;Customer Service Representative Application &ndash; [Your Name].&rdquo;Marketing Max Ltd. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Planlab Solutions

Location: Model Town Link Road, Lahore Schedule: Afternoon shift (starts between 12 PM &ndash; 1 PM, 9-hour shift)About the Role PlanLab Solutions is looking for an enthusiastic and dedicated Customer Support Representative to join our growing team. The ideal candidate will have a passion for helping customers and ensuring every interaction is positive and professional. This position involves managing communication with international clients through email, live chat, and phone.Key Responsibilities<ul><li>Handle customer inquiries across multiple channels (calls, live chat, and emails).</li><li>Provide accurate information, guidance, and troubleshooting support to customers.</li><li>Maintain and update customer records in the system.</li><li>Identify and resolve issues by analyzing customer concerns and providing timely solutions.</li><li>Follow up with clients to ensure their problems are completely resolved.</li><li>Stay informed about company products and updates to deliver the best service possible.</li><li>Collaborate with the team to improve overall customer satisfaction.</li></ul>What We&rsquo;re Looking For<ul><li>Excellent verbal and written English communication skills.</li><li>Strong interpersonal skills with a customer-first mindset.</li><li>Good analytical and problem-solving abilities.</li><li>knowledge of MS Office and Excel.</li><li>Comfortable working independently or as part of a team.</li><li>Ability to multitask and manage workload effectively.</li><li>Willingness to work flexible shifts, including weekends or holidays if required.</li></ul>Preferred Qualifications<ul><li>Minimum: High school diploma or equivalent.</li><li>Experience in customer support, call centers, or chat/email-based support is an advantage.</li><li>Confident computer user with good internet navigation skills.</li><li>Must be available for afternoon shift timings.</li></ul>Why Join Us<ul><li>No sales targets or commission pressure.</li><li>Supportive team environment.</li><li>Opportunity to grow within a dynamic organization.</li></ul>How to Apply If you&rsquo;re passionate about providing outstanding customer service, we&rsquo;d love to hear from you. Please note that only shortlisted candidates will be contacted for further steps in the hiring process.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>What is your current Salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Rai Estate & Builders

Be Em Consultants is looking for a motivated and customer-focused French Speaker to join our Customer Service team on-site.In this role, you&rsquo;ll be the first point of contact for our customers, ensuring they receive the same high-quality support and care that we pride ourselves on. You&rsquo;ll handle queries via email and live chat, providing clear, empathetic, and effective solutions every time.What you&rsquo;ll do:- Respond to customer queries in French via email and live chat. - Provide timely, accurate, and empathetic resolutions. - Collaborate with internal teams to ensure customer satisfaction. -Maintain accurate records of communications and follow-ups.What we&rsquo;re looking for:- Fluency in French and English (written and spoken). - Strong communication and problem-solving skills. - Previous customer service experience is preferred. - Ability to remain calm and professional in all situations. - A genuine passion for delivering excellent customer experiences.What we offer:- On-site role with a supportive, collaborative team environment. - Ongoing training and growth opportunities. - A chance to build your career in a people-first company.If you&rsquo;re a fluent French speaker who cares about people and loves problem-solving, we&rsquo;d love to hear from you!Apply now by sending your CV and a short cover noteJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

French-Speaking Customer Service Representative

Explore 733+ Customer service rep in Lahore this October. Find roles across top companies and apply now to boost your career.

733 customer service rep jobs IN Lahore

Customer Service Representative (CSR) Male / Female

Customer Service Representative (Beauty & Salon Services Platform)

Customer Service Representative

Customer service representative

Customer Service Representative

Customer Service Representative

French-Speaking Customer Service Representative