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customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service rep

Orlando Injury Clinic

WORKING HOURS FOR FULL TIME EMPLOYEE 8AM TO 7PM MONDAY TO FRIDAY (FLORIDA/NEW YORK TIME)Part Time : (To Be Determined, Pay to be based accordingly to part time work)****MUST BE ABLE TO SPEAK SPANISH****Dear Candidate, due to the severe fluctuation of the currency in. The pay will be between $350 to $500 US DOLLARS per month depending on the experience.We are looking for a Remote Customer Service Rep to join our team. We are located in the State of Florida, in the U.S.Are you a compassionate and detail-oriented individual with a knack for helping people? Do you thrive in a remote work environment and possess excellent communication skills? We're a busy medical office looking for a dedicated Remote Customer Service Representative to join our team and provide exceptional support to our patients.In this vital role, you'll be the first point of contact for our patients, assisting them with a variety of inquiries and ensuring their experience with our office is seamless and positive. You'll handle everything from scheduling appointments to answering billing questions, all from the comfort of your home office.Responsibilities:<ul><li>Answer incoming calls and respond to patient inquiries with professionalism and empathy.</li><li>Schedule, reschedule, and confirm patient appointments accurately and efficiently.</li><li>Verify patient insurance information and assist with basic billing questions.</li><li>Provide clear and concise information regarding office policies, procedures, and services.</li><li>Document all patient interactions accurately in our electronic health records (EHR) system.</li><li>Resolve patient concerns and complaints in a timely and satisfactory manner, escalating issues to appropriate personnel when necessary.</li><li>Maintain patient confidentiality in accordance with HIPAA regulations.</li><li>Collaborate with other team members to ensure a cohesive and efficient patient experience.</li><li>Continuously learn and adapt to new information and changes in medical office procedures.</li></ul>You will be able to work remotely, as long as you have a strong Wi-Fi to plug in our phone, and connect to our server remotely via your computer or laptop.VERY FLUENT IN ENGLISH &amp; SPANISH GRAMMAR IS REQUIREDMedical customer service representatives provide customer support. <ul><li>RUNNING REPORTS DAILY, AND REPORTING TO THE OWNER DIRECTLY</li><li>Responsible for educating referral sources, patients, and employees on qualifications for service and 3rd party billing</li><li>Ensures to provide service for walk-in patients and walk-in equipment requests</li><li>Responsible for providing technical assistance to customers as required</li><li>Ensures questions and concerns are processed and communicated with patients and referral sources both verbally and in writing in a timely manner</li><li>Effectively communicates Service Excellence with location employees</li><li>Always maintains a positive and constructive attitude</li><li>Ensures to adhere to and implement all company policies and procedures, including but not limited to clinical programs</li><li>Resolves all customer questions or concerns via multiple media; the phone, email, online chat or social media</li><li>Responsible for maintaining and updating customer information as needed</li><li>Attempts to resolve and de-escalate any issues in a calm manner</li><li>Ensures to escalate calls or challenges to supervisor when necessary and appropriate</li><li>Responds to requests for assistance and/or possible processing of credit card authorizations in a timely manner</li><li>Responsible for tracking call-related information for auditing and reporting purposes</li><li>Ensures to provide feedback reports on call issues related to downtime and/or training issues</li><li>Exhibits a detail oriented etiquette and friendly attitude at all times when answering telephone calls</li><li>Appropriately schedules patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation</li><li>Responsible for maintaining and updating patient medical records.</li></ul>Job Types: Full-time, Part-timePay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of Customer Service Experience do you have?</li><li>Do you have high speed internet in a quite work environment with power supply back up? </li><li>Can you speak Spanish Fluently ? If Yes, please explain, if you took classes or you lived abroad.</li><li>Are you able to work Monday to Friday 8am to 7pm Florida (New York Time)</li></ul>or Are you able to work Monday to Friday 2pm to 10pm (Florida/New York Time)Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CUSTOMER SERVICE: 3 years (Preferred)</li></ul>Language:<ul><li>SPANISH FLUENTLY (Required)</li><li>ENGLISH FLUENTLY (Required)</li></ul>Work Location: In person

CALL CENTER AGENT / CUSTOMER SERVICE REP (REMOTE)

Digital Penguin

We are looking for a motivated and professional Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive experience.Key Responsibilities:<ul><li>Respond promptly to customer queries via system generated calls.</li><li>Provide accurate information about products and services.</li><li>Resolve complaints efficiently and escalate complex issues to the supervisor.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow up with customers to ensure satisfaction.</li><li>Collaborate with team members to improve service processes.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum high school diploma or equivalent; Bachelor&rsquo;s degree is a plus.</li><li>Prior experience in customer service is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Patience, professionalism, and a customer-focused mindset.</li></ul>Compensation &amp; Benefits:<ul><li>Weekly Salary</li><li>Meals: One complimentary meal provided per working day.</li><li>Additional Benefits: Bonuses and incentive, paid leaves</li><li>Weekly salary will be paid on Tuesday.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Role OverviewWe are seeking a dedicated and customer-oriented Customer Service Representative to join our team. This role involves serving as the main point of contact for customers, ensuring excellent service delivery, resolving queries efficiently, and creating a positive overall experience.Key Responsibilities<ul><li>Address customer inquiries promptly through phone, email, chat, or in-person interactions</li><li>Analyze customer issues, identify root causes, and provide effective solutions with appropriate follow-ups</li><li>Maintain and update accurate customer information in the CRM system</li><li>Handle orders, applications, forms, and service requests with precision and efficiency</li><li>Adhere to company policies, service standards, and communication protocols</li><li>Escalate complex or unresolved concerns to the appropriate departments when necessary</li><li>Suggest improvements to enhance customer service processes and operational efficiency</li><li>Manage returns and exchanges in line with company policies</li><li>Ensure a professional, courteous, and empathetic approach in all customer interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant discipline</li><li>Previous experience in customer service or client support is preferred</li><li>Strong verbal and written communication skills, along with excellent phone etiquette</li><li>Familiarity with CRM tools is an advantage</li><li>Ability to multitask, prioritize tasks, and manage time effectively</li><li>Strong problem-solving abilities with attention to detail</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This position requires working a night shift from 9:00 PM to 6:00 AM PKT. Are you comfortable working during these hours?</li></ul>Work Location: In person

WADIC

<div>Location: College Road, Lahore. 
Job Type: Full Time 
Job Timing: Night Shift,9pm to 6am PKT
Job Summary:
We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.
Key Responsibilities:<ul><li>
Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>
Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>
Maintain customer records by updating account information in the CRM system.</li><li>
Process orders, forms, applications, and requests accurately.</li><li>
Follow communication procedures, guidelines, and policies.</li><li>
Escalate unresolved issues to the appropriate internal teams.</li><li>
Provide feedback on the efficiency of the customer service process.</li><li>
Handle returns or exchanges in accordance with company policies.</li><li>
Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in relevant field</li><li>
Proven customer support experience or experience as a client service representative.</li><li>
Strong phone contact handling skills and active listening.</li><li>
Familiarity with CRM systems and practices is a plus.</li><li>
Excellent communication and presentation skills.</li><li>
Ability to multi-task, prioritize, and manage time effectively.</li><li>
Problem-solving skills and attention to detail.</li></ul>
Job Type: Full-time</div>

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Inventive Research Group

Location: Bahria Town, Lahore Timings: 4:00 PM &ndash; 1:00 AM (Monday to Friday)Job OverviewWe are hiring confident and articulate Customer Service Representative (Female) to join our team. This role is ideal for individuals with excellent English communication skills and at least 1 year of experience in cold calling, who can effectively handle international clients, resolve queries, and ensure a high level of customer satisfaction.Key Responsibilities<ul><li>Handle inbound and outbound calls with international clients (UK / US markets)</li><li>Engage with customers professionally and build strong rapport</li><li>Respond to customer queries and provide accurate information</li><li>Resolve concerns efficiently and ensure customer satisfaction</li><li>Maintain records of customer interactions and follow-ups</li><li>Coordinate with internal teams for issue resolution</li><li>Meet quality standards and performance targets</li></ul>Requirements<ul><li>Minimum 1 year of experience in cold calling (mandatory)</li><li>Excellent spoken English (mandatory)</li><li>Strong communication, persuasion, and problem-solving skills</li><li>Confidence in speaking with international clients</li><li>Customer-focused attitude with the ability to handle pressure</li><li>Prior customer service or call center experience is a plus</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

TAJ COMPANY PVT LTD

Job Summary:We are hiring a Female Customer Service Representative to handle customer queries, manage orders, and ensure a smooth shopping experience.Key Responsibilities:<ul><li>Respond to customers via chat, email, and social media</li><li>Manage orders, returns, and refunds</li><li>Resolve customer issues professionally</li><li>Coordinate with delivery/logistics team</li></ul>Requirements:<ul><li>Good communication skills (English &amp; Urdu)</li><li>Computer skills and typing speed</li><li>Customer handling experience preferred</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Customer Service: 2 years (Preferred)</li></ul>Location:<ul><li>Lahore Johar Town (Preferred)</li></ul>Work Location: In person

Explore 804+ Customer service rep in Lahore this April. Find roles across top companies and apply now to boost your career.

804 customer service rep jobs In Lahore

CALL CENTER AGENT / CUSTOMER SERVICE REP (REMOTE)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative