business development representative

dedicated client care specialist Jobs in Boston

dedicated client care specialist

customer service representative

Beacon Hill Hospitality

<div><p><b>Job Summary</b></p><p>
The Hospital Greeter is responsible for creating a warm and welcoming experience for each patient and visitor. They are a true customer service professional who inherently loves to help others and is happy to eliminate any anxiety that can come with a hospital visit. From welcoming patients and visitors to answering questions and assisting with wayfinding, this critical role sets the tone for the rest of the individual's visit.
</p><p><b>Essential Duties and Responsibilities (including but not limited to):
</b></p><ul><li>Provides a warm welcome to all entering the facility, offering to provide assistance where needed</li><li>
Screen staff, patients and visitors according to hospital procedure<ul><li>
This may include asking a series of questions, taking a temperature, providing technological support, utilizing application screening tools, etc.</li><li>
Input applicable information into the hospital's software program</li></ul></li><li>
Ensure that patients and visitors are aware of and adhering to hospital entrance policies such as universal masking and visitor restrictions.</li><li>
Ensure safety policies such as mask wearing, hygiene and social distancing are adhered to</li><li>
Goes above and beyond by anticipating patient and visitor's needs, such as:<ul><li>
Holding doors or offering wheelchair assistance</li><li>
Assisting with wayfinding</li></ul></li><li>
Ensures hospital lobbies and public areas are clean, safe, and uncluttered in accordance with all infection control standards</li><li>
Monitors hallways, elevators, stairwells and congregating areas to ensure that individuals are maintaining a safe 6 ft. distance from one another.</li><li>
Support to security as an additional vigilant set of eyes and ears at the hospital entrance</li><li>
Supports Valet operation as volume requires. May include, parking and retrieving vehicles, ticketing, providing assistance with personal items.</li></ul><p><b>
Minimum Job Qualifications (including but not limited to):</b></p><ul><li>
Possesses exceptional customer service skills</li><li>
Maintains a warm, friendly and professional demeanor when working with other employees, patients and visitors.</li><li>
Ability to read, understand, and communicate effectively both verbally and on paper</li><li>
Ability to proactively solve problems, but also knows when to ask for help.</li><li>
High School degree or equivalent.</li><li>
At least one year related experience strongly preferred.</li></ul><p><b>
Physical Demands and Working Environment (including, but not limited to):
</b></p><p>The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.</p><p><b>
Physical Demands:</b> The Greeter will be required to stand for most of their shift, walk, sit, reach with hands or arms, talk and hear. Greeter must occasionally lift and/or move objects up to 20lbs and be able to wear PPE (personal protective equipment) for the duration of their shift.
</p><p><b>Work Environment:</b> the employee may be subjected to weather conditions prevalent at the time. The noise level in this work environment can range from minimal to moderate.</p><p>
Beacon Hill Hospitality is proud to be an Equal Opportunity Employer (EOE).</p></div>

Hospital Greeter - Full Time

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p>
The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Starting pay is $19.64 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Provide premium customer service to all customers</li><li>
Register customers and verify their access to club(s) and/or lounge(s)</li><li>
Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist)</li><li>
Book and confirm flight reservations (e.g., using the semi-automated business review environment [SABRE], Qantas Intelligent Keypad [QIK]) All</li><li>
Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe)</li><li>
Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs</li><li>
Issue customer tickets (e.g., day of departure, reissues, future tickets)</li><li>
Cancel passenger reservations, as requested</li><li>
Place customers on priority lists (e.g., upgrades, standby)</li><li>
Provide timely resolution of customers&rsquo; travel issues</li><li>
Contact the next level of customer service support (i.e., premium services CSCs or CSMs) to address unresolved customer issues, as needed</li><li>
Document customer issues in the passenger name record (PNR)</li><li>
Perform club enrollment or sales activities (e.g., Admiral&rsquo;s Club, credit card memberships)</li><li>
Coordinate all services provided to elite status customers (e.g., Concierge Key program and Five Star service)</li><li>
Assist elite status customers (e.g., Concierge Key, Five Star Members) as they move throughout terminals</li><li>
Assist customers with their baggage, as needed</li><li>
Monitor or maintain the appearance of the lounges or clubs (e.g., via conduct of walk-throughs)</li><li>
Communicate with business partners to ensure food and beverages are provided to club and/or lounge customers at all times</li><li>
Oversee the activities of business partners providing services (e.g., catering, sanitation) to the club(s) and/or lounge(s)</li><li>
Assist customers with technology provided in the club(s) and/or lounge(s)</li><li>
Reserve conference rooms (e.g., 1 hour) for same-day travel requests</li><li>
Coordinate services for any meetings occurring in conference rooms (e.g., food for the meetings)</li><li>
Complete open or close procedures for club(s) and/or lounge(s)</li><li>
Address escalated customer issues or concerns</li><li>
Conduct liquor inventory audit with beverage business partner (at some airports)</li><li>
Monitor KeyStar system to arrange appropriate services for customers (e.g., government officials, OneWorld, Concierge Key, FiveStar) (at some airports)</li><li>
Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays</li><li>
Complete job-relevant trainings</li><li>
Adhere to company policies, procedures, and performance standards</li><li>
Wear uniforms as required by company policy</li><li>
Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems, including during customer interactions</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED</li><li>
Must be able to read, write, fluently speak and understand the English language</li><li>
Bilingual language skills required in some locations</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality</li><li>
Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service</li><li>
Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact</li><li>
Service-oriented and self-motivated with a high level of professionalism</li><li>
Able to attend training classes in Dallas/Fort Worth, Texas</li><li>
Prior customer hospitality experience strongly preferred</li><li>
Maintain a well-groomed and professional appearance</li><li>
Excellent communication skills</li><li>
Prior travel industry experience preferred</li><li>
PC experience preferred</li><li>
Strong organizational and administrative skills required</li><li>
Ability to work irregular and/or extended hours, including weekends and holidays</li><li>
Must report to work on a regular and timely basis</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Premium Guest Services Representative Full Time

<div>
 <strong>
  Intro
  <br/>
  <br/>
 </strong>
 Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
 <br/>
 <br/>
 <strong>
  Why you'll love this job
  <br/>
  <br/>
 </strong>
 The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Starting pay is $19.64 per hour.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <strong>
  These are the essential functions of the job
  <br/>
  <br/>
 </strong>
 <em>
  This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Provide premium customer service to all customers
  </li>
  <li>
   Register customers and verify their access to club(s) and/or lounge(s)
  </li>
  <li>
   Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist)
  </li>
  <li>
   Book and confirm flight reservations (e.g., using the semi-automated business review environment [SABRE], Qantas Intelligent Keypad [QIK]) All
  </li>
  <li>
   Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe)
  </li>
  <li>
   Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs
  </li>
  <li>
   Issue customer tickets (e.g., day of departure, reissues, future tickets)
  </li>
  <li>
   Cancel passenger reservations, as requested
  </li>
  <li>
   Place customers on priority lists (e.g., upgrades, standby)
  </li>
  <li>
   Provide timely resolution of customers&rsquo; travel issues
  </li>
  <li>
   Contact the next level of customer service support (i.e., premium services CSCs or CSMs) to address unresolved customer issues, as needed
  </li>
  <li>
   Document customer issues in the passenger name record (PNR)
  </li>
  <li>
   Perform club enrollment or sales activities (e.g., Admiral&rsquo;s Club, credit card memberships)
  </li>
  <li>
   Coordinate all services provided to elite status customers (e.g., Concierge Key program and Five Star service)
  </li>
  <li>
   Assist elite status customers (e.g., Concierge Key, Five Star Members) as they move throughout terminals
  </li>
  <li>
   Assist customers with their baggage, as needed
  </li>
  <li>
   Monitor or maintain the appearance of the lounges or clubs (e.g., via conduct of walk-throughs)
  </li>
  <li>
   Communicate with business partners to ensure food and beverages are provided to club and/or lounge customers at all times
  </li>
  <li>
   Oversee the activities of business partners providing services (e.g., catering, sanitation) to the club(s) and/or lounge(s)
  </li>
  <li>
   Assist customers with technology provided in the club(s) and/or lounge(s)
  </li>
  <li>
   Reserve conference rooms (e.g., 1 hour) for same-day travel requests
  </li>
  <li>
   Coordinate services for any meetings occurring in conference rooms (e.g., food for the meetings)
  </li>
  <li>
   Complete open or close procedures for club(s) and/or lounge(s)
  </li>
  <li>
   Address escalated customer issues or concerns
  </li>
  <li>
   Conduct liquor inventory audit with beverage business partner (at some airports)
  </li>
  <li>
   Monitor KeyStar system to arrange appropriate services for customers (e.g., government officials, OneWorld, Concierge Key, FiveStar) (at some airports)
  </li>
  <li>
   Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays
  </li>
  <li>
   Complete job-relevant trainings
  </li>
  <li>
   Adhere to company policies, procedures, and performance standards
  </li>
  <li>
   Wear uniforms as required by company policy
  </li>
  <li>
   Adhere to government regulations (e.g., DOT, FAA, TSA)
  </li>
  <li>
   Use multiple internal resources/systems, including during customer interactions
  </li>
  <li>
   Reasonable accommodations may be made for qualifying individuals with disabilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All you'll need for success
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications- Education &amp; Prior Job Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED
  </li>
  <li>
   Must be able to read, write, fluently speak and understand the English language
  </li>
  <li>
   Bilingual language skills required in some locations
  </li>
  <li>
   Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  </li>
  <li>
   Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  </li>
  <li>
   Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality
  </li>
  <li>
   Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service
  </li>
  <li>
   Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact
  </li>
  <li>
   Service-oriented and self-motivated with a high level of professionalism
  </li>
  <li>
   Able to attend training classes in Dallas/Fort Worth, Texas
  </li>
  <li>
   Prior customer hospitality experience strongly preferred
  </li>
  <li>
   Maintain a well-groomed and professional appearance
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Prior travel industry experience preferred
  </li>
  <li>
   PC experience preferred
  </li>
  <li>
   Strong organizational and administrative skills required
  </li>
  <li>
   Ability to work irregular and/or extended hours, including weekends and holidays
  </li>
  <li>
   Must report to work on a regular and timely basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Get
  <br/>
  <br/>
 </strong>
 Feel free to take advantage of all that American Airlines has to offer:
 <br/>
 <br/>
 <ul>
  <li>
   Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  </li>
  <li>
   Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  </li>
  <li>
   Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.
  </li>
  <li>
   401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  </li>
  <li>
   Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Feel free to be yourself at American
  <br/>
  <br/>
 </strong>
 From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
 <br/>
 <br/>
 Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.
</div>


Ricoh

<div><div><p><b>Receptionist &amp; Switchboard<br>
</b></p><p></p>POSITION PROFILE
<p>Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.
 </p>Job Duties and Responsibilities
<p>�&middot; Greets the public.
</p><p>�&middot; Distributes name badges to visitors, temporary employees, etc.
</p><p>�&middot; Schedules meeting rooms for all.
</p><p>�&middot; Answers and transfers calls from all over the United States.
</p><p>�&middot; Participates enthusiastically in company and community service events.
</p><p>�&middot; Performs light Administrative duties.
</p><p>�&middot; Performs PC Support and Administrative duties as needed.
</p><p>�&middot; Acts as a model for Vision, Values, and Mission.
</p><p>�&middot; Builds professional relationships with customers and other teams.
</p><p>�&middot; Responsible for the timely updates of the following: Company phone and speed dial lists, Brag Board and Company Calendar.
</p><p>�&middot; Responsible for updating the automated messaging center daily.
</p><p>�&middot; Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.). Responsible for ordering, maintaining and distributing promotional items for Promotional Store.
</p><p>�&middot; Performs other duties as assigned.<br>
</p><p></p><p><b>Qualifications (Education, Experience and Certifications)
</b></p><p>Typically Requires:
</p><p>�&middot; Requires high school diploma or equivalent and 1+ years of prior switchboard experience.<br>
</p><p></p>KNOWLEDGE, Skills And Abilities
<p>�&middot; Excellent organizational and communications skills
</p><p>�&middot; MS Office Suite experience, specifically Word and Excel.
</p><p>�&middot; Excellent customer service skills.
</p><p>�&middot; Flexibility and ability to work in a team environment.
</p><p>�&middot; Good communications skills<br>
</p><p><b>Working Conditions, MENTAL aND PHYSICAL DEMANDS
</b></p><p>�&middot; Typically, an office environment with adequate lighting and ventilation, and a normal range of
</p><p>temperature and noise level
</p><p>�&middot; Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&middot; prepare, provide and convey diversified information
</p><p>�&middot; Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).
</p><p>�&middot; Moderate dexterity �&middot; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.<br>
</p><p></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.</p></div></div><p></p>

Receptionist & Switchboard

Florenza

<p><b>FOH Team Member</b></p><p><b>Florenza | East Boston</b></p><p>Florenza is a vibrant neighborhood spot known for Roman-style pizza, panini, gelato, espresso drinks, and a warm, welcoming atmosphere. We are looking for a dependable, energetic, and versatile <b>Front-of-House Team Member</b> to join our growing team.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Welcome guests and provide friendly, attentive customer service</li><li>Take dine-in and takeout orders accurately using our POS system</li><li>Prepare espresso drinks and work the barista station</li><li>Maintain and restock pizza and gelato display cases</li><li>Serve beer, wine, and cocktails as needed</li><li>Keep the front-of-house clean, organized, and running smoothly</li><li>Assist with light food prep, plating, and other support tasks as needed</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Previous experience in a caf&eacute;, coffee shop, or counter-service restaurant preferred</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Strong communication skills and a positive, team-oriented attitude</li><li>Basic coffee and bar service knowledge is a plus; training can be provided</li><li>Must be 18+</li></ul><p><b>How to Apply</b></p><p>Please email your resume or stop by Florenza in person</p><p>Pay: $16.00 - $22.00 per hour</p><p>Work Location: In person</p>

Front of House Team Member

Eurest

<p></p><div><ul><li>We are hiring immediately for full time <b>CUSTOMER AMBASSADOR</b> positions.</li><li><b>
Location</b>: Delta Sky Club BOS INTL - 500 Terminal Dr., Boston, MA 02128. <i>Note: online applications accepted </i><i>only</i><i>.</i></li><li><b>
Schedule</b>: Full time schedule. Days may vary, 5:30pm - 2:00am. More details during interview.</li><li><b>
Requirement</b>: Previous experience in a restaurant or catering environment is preferred.</li><li><b>
Fixed Pay Rate</b>: $20.00 per hour</li></ul><p></p><p><b><br>
We Make Applying Easy! </b>Want to apply to this job via text messaging? Text <b>JOB</b> to <b>75000 </b>and search <b>requisition ID number</b><b> 1523090.</b></p><p>
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg</p><p>
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.</p><p>
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!</p><p></p><p><br>
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, &ldquo;connect with people, inspire through food, create solutions, and live our promise,&rdquo; is exemplified throughout our organization. Eurest is proud to serve the world&rsquo;s most respected successful corporations, including many of the Fortune 500.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.</p><p><b><br>
Essential Duties and Responsibilities:</b></p><ul><li>
Greets every customer and interacts in a manner to ensure a high level of hospitality.</li><li>
Greets all team members and ensures they have what they need to be successful each day.</li><li>
Relays relevant concerns from customers to supervisors.</li><li>
Ensures that all marketing, wellness and culinary programs are current and in place.</li><li>
Leads weekly promotions and programs for guests.</li><li>
Shares best practices and recognizes co-workers.</li><li>
Demonstrates a complete understanding of daily menu items and accurately explains them to customers.</li><li>
Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.</li><li>
Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.</li><li>
Performs other duties as assigned.</li></ul><p><b><br>
Qualifications</b>:</p><ul><li>
Ability to lift and/or move up to 50 pounds.</li></ul></div></div></div><p><b>
Associates at Eurest are offered many fantastic benefits.</b></p><p><b>
Full-time and part-time positions offer the following benefits</b> to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</p><p><b>
Full-time positions also offer the following benefits</b> to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)</p><p>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. <i>For positions in Washington State, Maryland, or to be performed Remotely,</i><i> click here</i> or copy/paste the link below for paid time off benefits information.</p><p><i>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf</i></p><p><b>
About Compass Group: Achieving leadership in the foodservice industry</b></p><p>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</p><p><br>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.</p><p>
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/</p><p>
Applications are accepted on an ongoing basis.</p><p>
Eurest maintains a drug-free workplace.<br>
Req ID: 1523090</p><p>
[[req_classification]]</p></div>

CUSTOMER AMBASSADOR (FULL TIME)

Flour Bakery

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div><b>Counter Staff - Flour Beacon Hill</b>
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<i>Do you like to eat award winning baked goods and sandwiches?</i></div><br>
<div><br>
</div><div><i>Do you like working on a great team in a wonderful environment?</i></div><div><br>
</div>
<div>If so, we have the opportunity for you! <b>Flour Bakery + Cafe</b> is looking for an exceptional counter staff/barista for a part-time position!</div><div><br>
</div>
<div>The FOH counter staff position duties include greeting and assisting guests, assembling pastry orders, preparing coffee and espresso drinks, performing cleaning tasks, taking catering orders, delivering food to tables, and potentially helping prepare sandwiches, among other responsibilities - all while displaying an exceptional sense of hospitality to our guests.</div><div><br>
</div>
<div><b>Day-to-day Performance Expectations:</b></div>
<ul><li>Must be able to deliver consistently great hospitality:<ul><li>
Engage our guests at Flour by greeting them with a smile, treating them with kindness, directing them through the ordering process, and finding the correct answers to any questions they may have.</li></ul>
</li><li>Applicants must be enthusiastic, hard-working, possess strong guest service skills, be eager to learn, and be able to work in a professional kitchen environment.</li>
<li>We are seeking self-motivated employees who thrive in a fun, positive, fast-paced team environment with opportunities for advancement.</li>
<li>Previous bakery/cafe counter staff, barista, other restaurant front of house, or prep cook experience is helpful, but not mandatory.</li>
</ul><div><b>Skills for Qualification:</b></div>
<ul><li>Must have scheduling availability to work at least 3 shifts/20 hours per week and at least one weekend shift</li>
<li>Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.</li>
<li>Must be able to maintain grooming and uniform standards</li>
<li>Excellent sense of urgency and hospitality</li>
<li>Ability to recognize when and where help is needed</li>
<li>Ability to take feedback and direction</li>
<li>Willingness to work in a team and help all other departments, as needed</li>
</ul><div><b>Physical Requirements:</b></div>
<ul><li>Be prepared to be on your feet all day. This is a physically active role.</li>
<li>Ability to stand for long periods, walk, push, pull, reach, and lift &lt; 50 lbs.</li>
<li>Ability to operate equipment such as a manual espresso machine and cash register</li>
</ul><div><b>Work Environment:</b></div>
<ul><li>Must be able to work in an environment with loud noises, machinery, and at times, tight spaces.</li>
<li>Must be able to work around various aromas and fluctuating temperatures</li>
<li>We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times. We do our best to accommodate any staff allergy requests.</li></ul><br>
<div><br>
</div><div><b>We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work.</b></div><div><br>
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</div><div><b>Compensation:</b></div>
<div>This position has an average starting compensation of $20-$24 per hour (base wage of $15 + $5-9 per hour in pooled tips). The starting pay rate for this position is $15, but the total pay range is $15-$19.32.</div><div><br>
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<div><b>Additional Information:</b></div>
<div>Flour offers a fantastic work environment and an unparalleled commitment to training to make you a better team member! We are proud to offer a strong benefits package that includes, but is not limited to, health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth &ndash; both in your skill/knowledge and growing into more senior positions if that is an interest of yours!</div></div></div>

Counter Staff

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