administrator - service desk (sd1) Jobs in Riyadh

administrator - service desk (sd1)

datacenter technician

desktop engineer

it support / helpdesk

it support intern

help desk technician

Express Communication Services

<p>A <b>well-known Manpower Company based in Riyadh</b> is currently seeking qualified and experienced professionals for multiple positions.<br/>We are looking for candidates who are <b>currently available in Riyadh or Dammam</b> and can join immediately.</p><p><b>Available Positions:</b></p><ul><li>Fire Fighting Engineer</li><li>Fire Fighting Technician</li><li>HSE Officer</li><li>HSE Fire System Operator</li><li>Fire Alarm Engineer</li><li>Fire Alarm Technician</li><li>QC Specialist</li><li>Electrical Engineer</li><li>Electrician</li><li>Welder</li><li>Mechanical Technician</li><li>Electromechanical Technician</li><li>Mason</li><li>Carpenter</li><li>Help Desk Operator</li></ul><p><b>Candidate Requirements:</b></p><ul><li>Must be <b>locally available in Riyadh or Dammam</b>.</li><li><b>Transferable Iqama</b> is mandatory.</li><li>Relevant experience in the respective field preferred.</li><li>Immediate joining availability will be an advantage.</li></ul><p><b>Location:</b></p><p>Riyadh &amp; Dammam, Saudi Arabia</p><p><b>How to Apply:</b></p><p>Interested and eligible candidates are requested to apply through the required application form using the link below:</p><p><b>Apply Here &ndash; https://forms.gle/EWNSkkDpzqXPQmNm9</b></p><p><b>Note: </b>Only shortlisted candidates will be contacted for further evaluation.</p><p>Job Type: Full-time</p><p>Pay: &#65020;1,500.00 - &#65020;5,000.00 per month</p>

Technnical Staff – Locally available Candidates

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware<br>
Primary -&gt; Technology | Windows Operating System | Installation, configuration and management | 1 - Aware<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 1 - Aware<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services Support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.<br>
3) This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries<br>
4) To support daily technical support activities for computers &amp; all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.<br>
5) To perform the system changes adhered to organizational policies.<br>
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments<br>
7) Technical Skills<br>
a. Windows Operating System:<br>
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11<br>
c. Understanding of desktop applications and how do they work, installation &amp; uninstallation.<br>
d. Understanding of domain setup &amp; ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently<br>
<br>
8) In addition to above, support and perform below activities.<br>
a. Exchange and Mobility Clients<br>
b. Printer management<br>
c. Backup and Recovery<br>
d. Audio, Video support<br>
e. End Point Security/Patch Management<br>
f. Hardware and Networking</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
04-Nov-2025</p></div></div></div></div></div><div></div>

Engineer - Field Services

Datamatics Global Services Ltd

<div><p>IT Support resource will be providing technical assistance to users and maintaining the IT infrastructure. This includes troubleshooting hardware, software, and network issues, as well as supporting and maintaining servers to ensure reliable and secure system performance.</p><p></p><p>
Responsibilities:</p><ul><li>
Provide technical support for desktops, laptops, software, and network connectivity.</li><li>
Install, configure, and maintain hardware, software, and peripherals.</li><li>
Perform server maintenance, updates, and backups to ensure uptime and security.</li><li>
Monitor server performance and troubleshoot system issues.</li><li>
Manage user accounts, access rights, and system permissions.</li><li>
Ensure data security, antivirus management, and compliance with IT policies.</li></ul><p></p><p>
Qualifications:</p><ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, or equivalent experience.</li><li>
Experience with Windows operating systems, networking, and system and servers administration.</li><li>
2-3 years experience minimum on similar job</li><li>
Will be in Jubail industrial city, Eastern provenance</li><li>
Holding Saudi valid Iqama.</li><li>
Arabic English speaker</li></ul><p>
</p><p>DlJLYycZjU</p></div>

IT Support Specialist - Arabic Speaker

Infinite pl

<div><div><b>Infinite pl</b>, is a digital led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, &amp; other investment capabilities which we utilize to orchestrate &amp; build innovative platforms that tackle complex problems within logistics &amp; adjacent sectors.</div><div>
</div><div>
Infinite pl&rsquo;s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions. &quot;We're not just players; we're game-changers.&quot;</div><div></div><div><b><br>
Role Overview</b></div><div>
We are seeking a motivated and service-oriented <b>IT Support Analyst</b> to join our team. The ideal candidate will provide technical support across the company, ensuring the smooth operation of hardware, software, and network systems. This role plays a key part in delivering a reliable and seamless technology experience for all Infinite pl employees.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Provide first-level support to employees for hardware, software, and network-related issues.</li><li>
Install, configure, and maintain company laptops, desktops, and peripherals.</li><li>
Troubleshoot and resolve user issues in a timely and professional manner.</li><li>
Support the onboarding and offboarding process by setting up and disabling user accounts and devices in coordination with People &amp; Culture Team.</li><li>
Ensure systems and applications are properly updated and secured.</li><li>
Maintain accurate records of IT assets and equipment.</li><li>
Assist in implementing IT policies, security practices, and preventive maintenance procedures.</li><li>
Support internal events and operations with IT setup and connectivity needs.</li><li>
Collaborate with other teams to continuously improve the employee IT experience.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
0&ndash;2 years of experience in IT support or a similar role.</li><li>
Basic understanding of computer hardware, operating systems, and network fundamentals.</li><li>
Familiarity with Microsoft 365 and standard business applications.</li><li>
Strong problem-solving skills and attention to detail.</li><li>
Excellent communication and customer service skills.</li><li>
Ability to prioritize tasks and manage time effectively in a dynamic environment.</li><li>
Fluency in English is required.</li></ul><div>
Infinite pl &#65039; - where innovation meets logistics, and the journey is Infinitely boundless!</div><div>
Let's disrupt logistics together and explore infinite opportunities!</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

IT Support Analyst (Saudi Nationals)

LAWAZEM

<div><p>LAWAZEM is seeking a dedicated and tech-savvy individual to join our team as an IT Support / Helpdesk professional. In this role, you will provide technical assistance and support to our employees, ensuring that all IT systems run smoothly and efficiently. You will be the first point of contact for users experiencing technical issues and will work to resolve these issues promptly.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul>
<li>Provide first-level technical support for hardware, software, and network-related issues via phone, email, and in-person.</li>
<li>Troubleshoot and resolve user issues related to operating systems, applications, and other IT services.</li>
<li>Assist users with account setup, password resets, and other access-related inquiries.</li>
<li>Maintain and update IT documentation, including user manuals, troubleshooting guides, and FAQs.</li>
<li>Monitor and manage IT support tickets, ensuring timely resolution and follow-up.</li>
<li>Assist with the installation, configuration, and maintenance of IT equipment such as computers, printers, and networking devices.</li>
<li>Conduct training sessions for employees on new software applications and IT policies.</li>
<li>Escalate complex issues to senior IT staff or other departments as needed.</li>
<li>Stay current with technology trends and advancements to provide relevant support to users.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Associate degree in Computer Science, IT, or related field preferred.</li>
<li>Proven experience in IT support or helpdesk position.</li>
<li>Strong understanding of computer systems, mobile devices, and other technology.</li>
<li>Excellent troubleshooting skills and the ability to diagnose technical problems.</li>
<li>Strong communication skills and the ability to explain technical concepts to non-technical users.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Customer-focused attitude and commitment to providing quality service.</li>
<li>Familiarity with ticketing systems and IT service management best practices.</li>
<li>Knowledge of network protocols and administration is a plus.</li>
<li>Fluency in Arabic and English.</li></ul></div>

IT Support / Helpdesk

Career Maker

<p><b>Key Responsibilities:</b></p><p>&middot; Provide technical support for desktops, laptops, printers, and other end-user devices.</p><p>&middot; Install, configure, and troubleshoot operating systems (Windows, macOS, Linux) and standard applications.</p><p>&middot; Respond to IT support requests via phone, email, or ticketing system within defined SLAs.</p><p>&middot; Diagnose and resolve hardware, software, and network connectivity issues.</p><p>&middot; Perform system upgrades, patches, and regular maintenance.</p><p>&middot; Support user account management (Active Directory, email, access rights).</p><p>&middot; Ensure endpoint security through antivirus, updates, and compliance policies.</p><p>&middot; Document technical issues, resolutions, and create knowledge base articles.</p><p>&middot; Coordinate with IT infrastructure/network teams for escalated issues.</p><p>&middot; Assist with onboarding and setting up IT equipment for new employees.</p><p>&middot; Maintain inventory of IT hardware and software licenses.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>technical support for desktops, laptops, printers, etc: 5 years (Preferred)</li><li>Install, configure, and troubleshoot operating systems : 1 year (Preferred)</li></ul>

Desktop engineer

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate (Engineering / Science)<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable<br>
Tertiary -&gt; Behavioral | Aptitude | Information Processing | 2 - Knowledgeable<br>
<br>
1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift<br>
2. Ability to comprehend end users from international locations over the phone<br>
3. Recording, classifying and prioritizing tickets<br>
4. Providing initial support and troubleshooting based on Knowledge Base articles<br>
5. Contributing to Knowledge Base with new articles<br>
6. Taking a remote of an end users&rsquo; machine if required while troubleshooting<br>
7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support<br>
8. Monitoring the status and documenting the progress towards resolution of all open tickets<br>
9. Keeping affected users informed about the progress.<br>
10. Escalating the process if necessary<br>
11. Resolution confirmation and closure of tickets within the SLA<br>
12. Attend trainings and complete certifications for set competencies<br>
<br>
Technical Skills
<br>
1. Ability to differentiate between different type of IT assets<br>
2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11<br>
3. Understanding of desktop applications and how do they work, installation and uninstallation<br>
4. Ability to support users in business applications based on SOP&rsquo;s<br>
5. Troubleshooting Desktop/Application remotely<br>
6. Ability to carry out Disk management, Disk Encryption, Wireless configuration<br>
7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP<br>
8. Ability to Install and configure email client, troubleshoot connectivity issues<br>
9. Ability to troubleshoot calls for printers and copiers locally and remotely<br>
<br>
Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain &ndash; (For MSP and Enterprise)</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
23-Oct-2025</p></div></div></div></div></div><div></div>

Administrator - Service Desk (SD1)

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