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office assistant

Heartland Dental

<div><div><p><b>Business Assistant - NW Indy</b></p><p><i>
Dental experience is required.</i></p><p>
Supporting our front office as a <b>Business Assistant</b>, you&rsquo;ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.</p><div><div><div><div><div><p><b>
About Traders Point Dental</b></p><ul><li>
Located just off Zionsville Rd, near Petsmart and Michael's</li><li>
Mon - Wed 7:30-5, Thurs 7:30-3</li><li>
A growing, profitable practice with quarterly bonus opportunities!</li><li>
Long term, committed team, many with 8-10 years alongside Dr. Kwon</li></ul></div></div></div></div></div><p><b>
Benefits:</b></p><ul><li>
Medical and prescription drug insurance, including Telehealth, health and wellness discounts and much more</li><li>
Free dental services for yourself and your dependents, minus lab fees</li><li>
Vision care support</li><li>
Life and disability insurance</li><li>
401(K) retirement plan</li><li>
Quarterly and monthly bonus opportunities</li><li>
6 paid holidays and paid time off after 90 days</li><li>
Team-focused, uplifting and educational work culture</li></ul><p></p><p><b><br>
Why Heartland Dental?</b></p><p>
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first.</p><p>
Heartland Dental was recently recognized by Newsweek for two awards: America&rsquo;s Greatest Workplaces and America&rsquo;s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.</p></div><div><p><b>
More about the role</b></p><ul><li>
Greet and welcome patients as they enter the office to create a great first impression of our team</li><li>
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies</li><li>
Utilize Dentrix for patient scheduling and records</li><li>
Schedule and confirm appointments for multiple providers in the office</li><li>
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
</li><li>Post insurance and patient payments and process accounts receivables</li><li>
Review treatment plan fees and payment options with patients</li><li>
Partner with the providers and team to implement Heartland Dental systems to optimize office potential</li></ul></div><div><p><b>
Required Experience</b></p><ul><li>
1+ years of experience in a dental setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Excellent communication and organizational skills</li><li>
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person) periodically throughout the year</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL &amp; TN.</li></ul><p></p><p><b><br>
Who is Heartland Dental?</b></p><p>
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.</p><p></p><p><i><br>
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</i></p></div></div>

Dental Receptionist - Business Assistant

The Ghoman Group

<div><h1 class="jobSectionHeader"><b>Administrative Assistant</b></h1>
<p><b>
Company:</b> The Ghoman Group<br>
<b>Position:</b> Administrative Assistant<br>
<b>Employment Type:</b> Full-Time, Permanent<br>
<b>Location:</b> 5855 Rockville Rd, Indianapolis, IN 46224<br>
<b>Salary:</b> <b>$45,000 &ndash; $65,000 per year</b> (based on experience)</p>
<h2 class="jobSectionHeader"><b>
Position Summary</b></h2>
<p>
The Ghoman Group is seeking a professional, organized, and detail-oriented <b>Administrative Assistant</b> to join our team at our Indianapolis office located at <b>5855 Rockville Rd, Indianapolis, IN 46224</b>. The ideal candidate will provide administrative support to management, coordinate office operations, and help ensure the efficient day-to-day functioning of the office.</p>
<h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2>
<ul>
<li><p>Provide administrative support to management and department leaders.</p>
</li>
<li><p>Answer and direct incoming phone calls, emails, and correspondence.</p>
</li>
<li><p>Schedule meetings, appointments, and maintain executive calendars.</p>
</li>
<li><p>Prepare reports, presentations, and business documents.</p>
</li>
<li><p>Maintain accurate electronic and physical filing systems.</p>
</li>
<li><p>Assist with data entry, record management, and document organization.</p>
</li>
<li><p>Order and maintain office supplies and coordinate with vendors.</p>
</li>
<li><p>Support HR with onboarding documentation and employee records as needed.</p>
</li>
<li><p>Coordinate travel arrangements, expense reports, and meeting logistics.</p>
</li>
<li><p>Perform general office and administrative duties as assigned.</p>
</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<ul>
<li><p>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</p>
</li>
<li><p>Minimum of <b>2 years of administrative assistant or office support experience</b>.</p>
</li>
<li><p>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).</p>
</li>
<li><p>Excellent written and verbal communication skills.</p>
</li>
<li><p>Strong organizational and time-management abilities.</p>
</li>
<li><p>Ability to multitask and maintain confidentiality.</p>
</li>
<li><p>Professional attitude with excellent customer service skills.</p>
</li>
<li><p>Hospitality industry experience is a plus.</p>
</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul>
<li><p>Competitive salary: <b>$45,000 &ndash; $65,000 annually</b></p>
</li>
<li><p>Health, dental, and vision insurance</p>
</li>
<li><p>Paid time off and holidays</p>
</li>
<li><p>401(k) with company match (where applicable)</p>
</li>
<li><p>Career advancement opportunities</p>
</li>
<li><p>Supportive and collaborative work environment</p>
</li>
</ul><p>Join <b>The Ghoman Group</b> and become part of a growing organization dedicated to operational excellence and exceptional hospitality.</p></div>

Admin Assistant

Community Health Network

<div><div><div><div>Category</div>
<div>Administrative &amp; General Support</div>
</div><div><div>Department</div>
<div>Clinical Research Oncology</div>
</div><div><div>Schedule</div>
<div>Full-time</div>
</div><div><div>Facility</div>
<div>Cancer Center South</div>
<div><p>1440 E County Line Rd<br>
Indianapolis, IN 46227<br>
United States</p></div>
</div><div><div>Shift</div>
<div>Day Job</div>
</div><div><div>Hours</div>
<div>80 hours per pay period</div><br>
</div></div><p></p><div><div><p><b>Join our community</b><br>
Community Health Network has an excellent opportunity available within our Clinical Research Oncology Team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.</p><p><b><br>
Where you fit in</b><br>
The <b>Clinical Research Assistant</b> will be responsible for recruiting, screening interviewing and consenting study patients to the study protocol; completes study-related documentation and data entry; and assists with administrative activities generally associated with the conduct of clinical trials and support of the department. Supports the coordinators and investigators in identifying, screening, interviewing, and consenting eligible patients for the clinical trial and completing the associated data entry and source documentation in accordance with protocol guidelines, GCP, ICH, local, state and federal standards. Maintains effective data management system to track and report patient recruitment for the clinical trials. Assists with administrative activities generally associated with the conduct of the clinical trials and support of the department as needed and as trained. Collects, processes and ships specimens per protocol and regulations as needed and as trained</p><p></p><p><b><br>
Your exceptional skills</b></p><ul><li>
Demonstrates knowledge and understanding of the patient care process</li><li>
Demonstrates compliance with hospital standards, policies and procedures</li><li>
Demonstrates effective written and oral communication skills to a varied audience</li><li>
Demonstrates ability to interact with people from diverse socioeconomic, cultural and ethnic backgrounds</li><li>
Demonstrates organizational and time management skills and must be detail oriented</li><li>
Demonstrates computer competencies in MS Word, Excel, Outlook, and EMR</li></ul><p></p><p><b><br>
Your exceptional qualifications</b></p><ul><li>
Minimum of 1-2 years of healthcare experience.</li><li>
High school diploma or equivalent required.</li><li>
Medical Assistant or Medical Office Assistant or combined equivalent experience preferred.</li></ul><p></p><p><b><br>
Your life with Community</b><br>
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.<br>
<br>
You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation and receive recognition for your achievements.<br>
<br>
Apply today for immediate consideration.</p></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Clinical Research Assistant

Bon Appétit Management Company

<div>
 Bon Appetit
 <br/>
 <br/>
 <ul>
  <li>
   We are hiring immediately for a full time DATA ENTRY CLERK position.
  </li>
  <li>
   Location: Butler University - 704 West Hampton Drive, Indianapolis, IN 46208. Note: online applications accepted only.
  </li>
  <li>
   Schedule: Full time; Monday through Friday, 9:00 AM to 5:00 PM. Weekend availability is required. More details upon interview.
  </li>
  <li>
   Requirement: One year or more of accounting or data entry experience is preferred. Willing to train!
  </li>
  <li>
   Perks: Free meals, parking, and uniforms! Union setting, union pension, and subsidized health insurance. Convenient IndyGo bus line stop on campus!
  </li>
  <li>
   Pay Range: $21.00 per hour to $25.00 per hour.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We Make Applying Easy!
 </strong>
 Want to apply to this job via text messaging? Text
 <strong>
  JOB
 </strong>
 to
 <strong>
  75000
 </strong>
 and search
 <strong>
  requisition ID number
 </strong>
 <strong>
  1554205.
  <br/>
  <br/>
 </strong>
 The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
 <br/>
 <br/>
 Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
 <br/>
 <br/>
 Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We&rsquo;re hiring! Bon App&eacute;tit Management Company operates more than 1,000 caf&eacute;s around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We&rsquo;ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.
 <br/>
 <br/>
 Learn more about careers with Bon App&eacute;tit: http://www.bamco.com/careers/
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 <strong>
  Summary:
 </strong>
 Provides advanced clerical, customer service and administrative support.
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Performs account maintenance duties; prepares and receives vouchers and requisitions as directed.
  </li>
  <li>
   Posts transactions into a company's system, e.g., returns, inventory adjustments, etc.
  </li>
  <li>
   Reconciles records, investigates transaction errors and resolves problems.
  </li>
  <li>
   Files business documents and responds to vendor/customer inquiries.
  </li>
  <li>
   Monitors and orders office supplies and other small purchases.
  </li>
  <li>
   Arranges meetings; takes meeting minutes.
  </li>
  <li>
   Fills in for other Data Entry Clerks as needed and works cooperatively with others.
  </li>
  <li>
   Provides assistance with various administrative tasks, e.g., annual inventory counts, preparation of material requests for approval, receiving/logging materials for delivery, sizes/orders uniforms for personnel, etc.
  </li>
  <li>
   Performs other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Two years of experience in general office, bookkeeping or personnel operations.
  </li>
  <li>
   Must be proficient in Microsoft Office, e.g., Excel and Word.
  </li>
  <li>
   Excellent written and verbal communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Associates at Bon App&eacute;tit are offered many fantastic benefits.
  <br/>
  <br/>
 </strong>
 <strong>
  Full-time and part-time positions offer the following benefits
 </strong>
 to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
 <br/>
 <br/>
 <strong>
  Full-time positions also offer the following benefits
 </strong>
 to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
 <br/>
 <br/>
 <em>
  Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
  <br/>
  <br/>
 </em>
 <strong>
  About Compass Group: Achieving leadership in the foodservice industry
  <br/>
  <br/>
 </strong>
 Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 <br/>
 <br/>
 Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
 <br/>
 <br/>
 Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
 <br/>
 <br/>
 Applications are accepted on an ongoing basis.
 <br/>
 <br/>
 Bon Appetit maintains a drug-free workplace.
 <br/>
 <br/>
 [[filter4]]
</div>


DATA ENTRY CLERK (FULL TIME)

Upperline Health

<div><p><b>ABOUT US</b></p>
<p><b>
A Specialty Path to Good Health</b></p>
<p>
Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.</p><p><br>
<b>
Triage is temporary.</b><br>
<b>Treatment is transformative.</b></p><p><br>
Upperline Health providers coordinate patients&rsquo; care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers and pharmacists for integrated treatment that addresses patients&rsquo; immediate and long-term health needs. We put patients at the center of value-based care.</p><p><br>
<b>
WHY JOIN OUR TEAM?</b></p>
<ul>
<li>Competitive compensation</li>
<li>Generous comprehensive benefit options including medical, dental, vision, 401K and PTO</li>
<li>Work life balance &ndash; regular weekday clinic hours</li>
<li>Supportive interdisciplinary team</li>
</ul>
<p><b>About the Medical Assistant role</b>
<br>
Upperline Health is seeking an energetic, compassionate and driven <b>Medical Assistant</b> to assist our physicians in delivering complex health services within the clinic setting. <b>This person primarily will work in our Greenwood, IN clinic Greenwood, IN clinic (Floating between Greenwood, Colombus, Seymour)</b> and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will vary, and candidates must be flexible problem solvers and collaborative team players who are eager to learn and tackle problems. Ideal candidates will have podiatry or orthopedic experience and x-ray experience.</p><p><br>
<b>
Medical Assistant Responsibilities:</b></p>
<ul>
<li>Place patients in exam rooms; ensuring that they are ready and comfortable for their appointment with the physician</li>
<li>Complete exam intake, including but not limited to; reviewing medical history, social history, surgical history, and the history of present illness</li>
<li>Complete vitals and required documentation in clinic EMR (athenahealth)</li>
<li>Provide patient care under the direction of a podiatric physician including taking x-rays and assisting in the exam room as required</li>
<li>Perform daily administrative tasks such as re-stocking exam rooms and disposing of exam room trash</li>
<li>Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of each day</li>
<li>Equipment sterilization</li>
<li>Conduct health assessments and complete visits with Upperline Plus patients</li>
<li>Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care</li>
<li>Care coordination activities including, but not limited to; medical records requests, order management, appointment scheduling, managing patient care referrals, etc</li>
<li>Travel to surrounding area clinics to provide support if needed</li>
<li>Other related duties as deemed necessary by Upperline Health</li></ul><br>
<p><br>
<b>Medical Assistant Qualifications:</b></p>
<ul>
<li>Previous experience as a Medical Assistant preferred</li>
<li>Podiatry or Orthopedic clinic experience preferred</li>
<li>X-ray experience is a plus</li>
<li>Clinical care coordination or care management experience is ideal</li>
<li>Previous experience assisting or providing care to the geriatric patient population is preferred</li>
<li>Excellent computer skills and strong knowledge of medical terminology</li>
<li>Previous experience working in an EMR; preferably athenahealth</li>
<li>Must be an effective communicator with excellent grammar and interpersonal skills</li>
<li>Exceptional customer service highly preferred</li>
<li>Reliable transportation is required</li>
<li>Excellent oral and written communication skills</li>
</ul>
<p><b>Physical Demands and Working Conditions:</b></p>
<ul>
<li>Day-to-day work includes desk computer work and direct patient interaction, facility staff and physicians</li>
<li>Position may have extended periods of standing and to lift more than 5 lbs</li>
<li>The work environment is characteristic of a health care facility with air temperature control and moderate noise level</li>
</ul>
<p><b>Compensation:</b><br>
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience</p>
<p><b>
Job Type: Full-time</b></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Medical Assistant

Connections Education

<div><p><b>Company Summary</b></p>
<p>
Indiana Connections Academy (INCA) is a tuition-free, virtual public charter school for students in grades K-12 throughout Indiana. INCA is authorized by Ball State University and governed by an independent Board of Directors. The school is operated by Indiana Connections Academy, a nonprofit corporation, through a contract with Connections Academy of Indiana, LLC, to provide its educational program and other services. The school was founded in 2010, as part of the Indiana Department of Education Virtual School Pilot Program, and became a charter school in the fall of 2011. INCA is accredited by the North Central Association Commission on Accreditation and School Improvement, an accrediting division of AdvancED.</p>
<p>
Indiana Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.</p>
<p><b>
Position Summary and Responsibilities:</b></p>
<p>
From a home-based office in Indiana, the Middle School Assistant Principal works collaboratively with the principal and other Middle School Assistant Principals. The Assistant Principal helps manage all of the school operations, including both instructional and cultural tasks/duties. Additionally, this individual works closely with key centralized service centers including School Support, Enrollment, Technical Support, Materials Management, Fulfillment, Finance, Human Resources, Payroll and Facilities Management. It is also anticipated that this individual manages a range of special projects and duties, including all state-mandated protocols for Middle Schools in the state of Indiana.</p>
<p>
Other key responsibilities include the following:</p>
<ul>
<li>Support the school&rsquo;s leadership team in implementing and monitoring the school improvement plan and goals;</li>
<li>Manage the implementation of the proven Connections Academy operational protocols;</li>
<li>Facilitate communication between middle school teachers, Learning Coaches, and students;</li>
<li>Motivate and supervise middle staff in pursuit of school goals;</li>
<li>Support student achievement and performance;</li>
<li>Monitor the school year cycle and help to hold teachers accountable to the school year cycle duties and tasks;</li>
<li>Coach and guide teachers in the virtual instruction process;</li>
<li>Manage reconciliation between Connections Academy&rsquo;s data systems and state and local student information systems;</li>
<li>Support the enrollment and withdraw process for all middle school students;</li>
<li>Provide state testing support including travel, testing site oversight, student participation;</li>
<li>Support the Marketing Department with student outreach, marketing and public relations;</li>
<li>Stay current on the federal and state&rsquo;s policies, procedures and legislation;</li>
<li>Oversee staff professional development;</li>
<li>Be available to handle all emergencies; and</li>
<li>All other duties as assigned.</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li>Minimum of 2 years of relevant work experience (preferred)</li>
<li>Master&rsquo;s degree (preferred)</li>
<li>Valid Indiana Administrator&rsquo;s license</li>
<li>Administrative or management experience within a school environment</li>
<li>Excellent communication skills, both oral and written</li>
<li>Possess superior perseverance, decision-making, problem-solving, and conflict resolution skills</li>
<li>Demonstrated ability to work efficiently in a fast paced environment</li>
<li>Technologically proficient (especially with Microsoft Office products)</li>
<li>Experience in managing people (preferred)</li>
<li>Ability to travel as-needed</li>
</ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Middle School Assistant Principal - Indiana Connections Academy

State of Indiana

<div></div><div><div><div><div><div>Date Posted: Jul 28, 2026
</div></div></div></div><div><div><div><div>Requisition ID: 481440
</div></div></div></div><div><div><div><div>Location:
<p>Indianapolis, IN, US, 46204<br>
</p>
</div></div></div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Work for Indiana</b></h1><br>
<p></p><div><p>Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.</p><br>
</div><p></p><p><b>About the Indiana Department of Workforce Development (DWD):</b>
<br>
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana&rsquo;s employment future. If managed properly, Indiana&rsquo;s workforce will be second to none and completely prepared for the next phase of the state and country&rsquo;s economic growth.</p><br>
<p></p><p><b>Role Overview:</b></p>
<p>This position provides clerical support to the Administrative Law Judges staffed within the Unemployment Insurance (U.I.) Appeals Division. The responsibilities in this position primarilyconsist of processing appeal requests, scheduling hearings, and preparing electronic files. The position is also responsible for speaking to hearing parties regarding the status of pending casesand appeals procedures.</p><br>
<p></p><p><b>Salary:</b></p>
<p>The salary for this position traditionally starts at $39,000.00 but may be commensurate with education and work experience. Use our <b>Compensation Calculator</b> to view the total compensation package.</p><br>
<p></p><div><div><div><h2 class="jobSectionHeader"><b>A Day in the Life:</b></h2>
</div><div><p>Based upon specific program area and needs, the essential functions of this role could include:</p>
<ul><li>Serves as a claims specialist and subject matter expert for specific program area.</li>
<li><b>Data Capture</b>: Accurately processes faxed and scanned hardcopy reports, forms, correspondence, and other documents. Assigns the correct Form ID to create the appropriate work item, researches missing critical information needed to index incoming documentation, and accurately indexes the critical information to ensure it is associated with the correct customer. Formats and assigns required tracking data to the imaged documents which become reference tools and work items in the database for the appropriate agency unit.</li>
<li><b>Appeals</b>: Provides administrative and clerical support to the Administrative Law Judges within the department. Provides hearing parties with specific information about their cases, prepares correspondence, maintains reference and resource materials, updates files, forms, and reports.</li>
<li><b>Compliance</b>: Performs various daily administrative duties, responds to subpoenas sent to the Fraud unit, sets up potential fraud cases, assist and/or completes the appeals for the unit. Handles all requests for corrections, non-issue, and requalifications before being processed for appeals.</li>
<li><b>Review Board</b>: Supports the Review Board by processing and indexing incoming documents, assisting parties with case information, maintaining materials, scheduling hearings, and serving as clerk for Court of Appeals matters by compiling records and managing transcript requests. It also provides occasional support to the Legal Division as needed.</li>
</ul><p>The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What You'll Need for Success:</b></h2>
</div><div><p>Individuals in this role should minimally be able to articulate or demonstrate the following:</p>
<ul><li>Working knowledge of state governmental administrative structure</li>
<li>Working knowledge of assigned program area</li>
<li>Effective written and verbal communication skills</li>
<li>Attention to detail and proofreading skills</li>
<li>Organizational skills with the ability to prioritize tasks effectively and multitask</li>
<li>Ability to use Microsoft Office Suite (Word, Excel, Outlook)</li>
<li>Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties</li>
<li>Ability to work independently</li>
<li>Ability to provide effective and professional customer service to internal and external parties.</li>
</ul><p><b>A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and at least 4 years of experience in administrative support, business administration, program support, public administration or related area, applying the outlined knowledge, skills, and abilities in a similar role may be considered.</b></p>
<p>Individuals should have the ability to perform essential functions with or without reasonable accommodation.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Supervisory Responsibilities/Direct Reports:</b></h2>
</div><div><div>This role may be utilized in a supervisory capacity based on agency needs.</div><br>
</div></div></div><p></p><p><b>Benefits of Employment with the State of Indiana:</b></p>
<p>The State of Indiana offers a comprehensive benefit package for full-time employees which includes:</p>
<ul><li>Three (3) medical plan options (including RX coverage) as well as vision and dental plans</li>
<li>Wellness Rewards Program: Complete wellness activities to earn gift card rewards</li>
<li>Health savings account, which includes bi-weekly state contribution</li>
<li>Deferred compensation 457(b) account (similar to 401(k) plan) with employer match</li>
<li>Two (2) fully-funded pension plan options</li>
<li>A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
<ul><li>150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers</li>
<li>Up to 15 hours of paid community service leave</li>
</ul></li><li>Combined 180 hours of paid vacation, personal, and sick leave time off</li>
<li>12 paid holidays, 14 on election years</li>
<li>Education Reimbursement Program</li>
<li>Group life insurance</li>
<li>Referral Bonus program</li>
<li>Employee assistance program that allows for covered behavioral health visits</li>
<li>Qualified employer for the Public Service Loan Forgiveness Program</li>
<li>Free Parking for most positions</li>
Free LinkedIn Learning access<br>
<li>
</li></ul><p></p><p><b>Equal Employment Opportunity:</b></p>
<p>The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.</p></div></div></div></div></div><p></p>

Program Specialist

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