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operations support manager Jobs in Boston

operations support manager

operations manager

Homestruk Properties LLC

<p>About Us<br/>Homestruk Properties LLC is a growing property management company operating in Massachusetts and Rhode Island. We manage 6 residential rental properties across Brockton, Cambridge, and North Providence. We use AI-powered systems alongside hands-on management to deliver institutional-quality service with a personal touch.</p><p>The Role<br/>We're looking for a reliable, self-motivated Property Operations Manager to handle day-to-day property operations. This is a part-time role (10-20 hours/week) with potential to grow as our portfolio expands. You'll work independently using our established SOPs and checklists, with support from our technology systems and direct access to the owner for decisions.</p><p>Two immediate assignments:<br/>Help lease rental properties in brockton areas</p><p>What You'll Do</p><ul><li>Answer tenant calls, texts, and emails &mdash; be the first point of contact</li><li>Show vacant units to prospective tenants and conduct property tours</li><li>Coordinate with contractors for maintenance and repairs</li><li>Conduct move-in and move-out property inspections with photo documentation</li><li>Pre-screen rental prospects using our standardized script</li><li>Process rental applications and collect required documents</li><li>Manage keys, access devices, and property access for vendors</li><li>Post For Rent signs and take listing photos for vacancies</li><li>Conduct quarterly property inspections and submit reports</li><li>Follow up on late rent payments (calls and texts)</li><li>Handle after-hours emergency calls on a rotating basis</li><li>Dispatch contractors for standard repairs (under $500 authority)</li></ul><p>What You Won't Do</p><ul><li>Bookkeeping or financial management (we have a bookkeeper)</li><li>Legal decisions or eviction filings (owner handles)</li><li>Negotiate management agreements (owner handles)</li><li>Technology setup or AI system management (owner handles)</li></ul><p>Requirements</p><ul><li>Must have reliable vehicle (driving to properties required)</li><li>Must have smartphone (Buildium app, photos, communication)</li><li>Must pass background check</li><li>Available for occasional after-hours emergency calls</li><li>Comfortable with technology (Buildium, email, Google Drive)</li><li>Understanding of Fair Housing laws (or willingness to complete training)</li><li>Strong communication skills &mdash; you're the face of the company to tenants</li><li>Self-motivated &mdash; you'll work independently with SOPs, not micromanaged</li></ul><p>Preferred (not required)</p><ul><li>Prior property management or real estate experience</li><li>MA or RI real estate license</li><li>Bilingual (Portuguese, Spanish, or Haitian Creole)</li><li>Minor handyman skills (changing locks, basic repairs)</li><li>Experience with Buildium or similar PM software</li></ul><p>Compensation &amp; Schedule</p><ul><li>$18-25/hour depending on experience</li><li>10-20 hours/week (flexible scheduling)</li><li>Mileage reimbursement for property visits</li><li>Potential to grow to full-time as portfolio expands</li><li>1099 contractor position</li></ul><p>Growth Path<br/>As our portfolio grows, this role expands to more hours, more properties, and potential W-2 conversion with benefits. We're building systems for scale.</p><p>Location<br/>Must be local to Brockton, MA area (some properties in Cambridge and RI). This is NOT a remote position &mdash; you need to be at properties regularly.</p><p>Pay: $18.00 - $25.00 per hour</p><p>Work Location: Hybrid remote in Boston, MA 02109</p>

Property Operations Manager

Keolis

<div><p><b>Driven by Purpose. Powered by People.</b></p>
<p>
At <b>Keolis</b>, a leader in public transportation and proudly headquartered in Boston, our mission &mdash; <b><i>We Imagine, We Care, We Commit</i></b> &mdash; is more than words. It&rsquo;s how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You&rsquo;ll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career &mdash; your part of something bigger.</p>
<p><b>
Operations Support Manager</b></p>
<p><b>
Salary Range: </b>$90,000-110,000 annually</p>
<p><b>
Knowledge and Skills:</b></p>
<ul>
<li>Must possess strong interpersonal skills.</li>
<li>Must have strong leadership and organizational skills, prior supervisor experience preferred.</li>
<li>Must possess excellent verbal and written skills and be able to communicate successfully with a variety of disciplines and levels, including both internal and external staff.</li>
<li>Must have significant knowledge of applicable collective bargaining agreements.</li>
<li>Must have intermediate skills in MS Office.</li>
<li>Must be able to understand, qualify and stay qualified on the Hastus system or equivalent system.</li>
<li>Must have ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li>
</ul>
<p><b>Experience:</b></p>
<ul>
<li>Must have high school diploma, G.E.D. or equivalent educational credential.</li>
<li>Must have some work experience or training in role(s) that require excellent verbal and written communication skills to a variety of disciplines and levels.</li>
<li>Prior railroad transportation experience preferred.</li>
<li>At least 5 years&rsquo; experience in commuter rail operations preferred.</li>
</ul>
<p><b>Key Accountabilities:</b></p>
<ul>
<li>Act as a liaison between Transportation Managers daily operation and the Crew Dispatch Office.</li>
<li>Demonstrate and adhere to the Keolis Commuter Services principals:
<ul><li>Employee Engagement</li>
<li>Operational Excellence &amp; Safety</li>
<li>Customer Satisfaction</li>
<li>Corporate Social Responsibility</li>
<li>Economic Performance</li>
</ul></li><li>Implement and monitor operational practices to ensure equipment reliability and quality service while ensuring a safe and productive workplace.</li>
<li>Comply with and ensure staff compliance with all safety rules and procedures, and report all hazards as required.</li>
</ul><ul><li>Real-time updates to Hastus concerning crew utilization, including assigning jobs and making splits last minute.</li>
<li>Ensure data quality produces accurate Payroll information.</li>
<li>Communicate and work with TMs and train crews and crew dispatch info.</li>
<li>Divert protect crews and/or reassign train crews to assist the TM with crew coverage.</li>
<li>Assist the Crew Dispatch office to ensure late mark off vacancies are covered.</li>
<li>Initiate the return process for the train crew employees coming back from medical leave.</li>
<li>Review relevant reports in TRMS to ensure train coverage and minimize penalties.</li>
<li>Provide documents for train crew employees regarding hold-downs and awards.</li>
<li>Communicate with Crew Dispatchers on duty on a day-to-day basis.</li>
<li>Will be accountable to meet one-on-one with assigned direct reports.</li>
<li>Other duties as assigned.</li>
<li>Other duties as assigned during emergencies.</li>
</ul>
<p><b>Additional Statements</b></p>
<p><b>
Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position</b></p>
<p><b>
Drug and alcohol screening:</b> Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.</p>
<p><b>
Safety commitment:</b> Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.</p>
<p><b>
Environmental commitment:</b> Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.</p>
<p><b>
EEO statement:</b> Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</p>
<p><b>
ADA Reasonable Accommodation:</b> Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process please contact Elizabeth Weber, Director Diversity, Inclusion, Title VI &amp; ADA at elizabeth.weber@keoliscs.com or 617-352-0799.</p>
<p><b>
Disclaimer and closing statement:</b> The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.</p>
<p>
#INDHP</p></div>

Operations Support Manager

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-3473</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Clinical Research</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Remote: occasional onsite</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$129,500.00 - $150,200.00 per year</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>The Associate Director, Clinical Research Program will oversee all Breast Oncology clinical trials and translational research operations, regulatory and compliance within the assigned program(s).<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><ul><li><p><br>
Oversee and organize recurring meetings for translational and clinical trials research, disease specific projects, portfolio review, and budget</p></li><li><p>
Oversee in collaboration with leadership, institutional clinical research priorities, goals and key performance indicators</p></li><li><p>
Able to act fully autonomously, to execute high level decisions independently with little or no supervision and to consistently formulate solutions to complex situations.</p></li><li><p>
Oversee Clinical Research Managers, including Translational Program Manager, Assistant Research Manager(s) and indirect supervision of Regulatory Operations Manager and support staff. Support Research Manager(s) in recruiting and hiring staff</p></li><li><p>
Support portfolio, low accrual trial monitoring system, and Workload/Resource Utilization Tool development incorporating feedback from investigators and Clinical Trials management platforms, tracker and roadmaps.</p></li><li><p>
Oversee investigator-initiated and grant funded clinical trials including development of protocols/budgets, support the contract process, and coordinate correlative sample processing</p></li><li><p>
Lead process improvement projects to increase accrual and study approval/activation timelines</p></li><li><p>
Lead process improvement projects to increase consent and collection rates</p></li><li><p>
Support for Clinical Research Manager, Regulatory Operations Manager, CTO Project Manager(s) in operationalizing the Portfolio Workload Tool with direct supervision from the CTO</p></li><li><p>
Support Clinical Research Manager, Regulatory Operations Manager, and Translational Research Manager in recruiting and hiring new Clinical Research Coordinators, Regulatory Coordinators, and Research Data Specialists</p></li><li><p>
Liaise with Clinical Research finances including federal, philanthropic, foundation, and industry funding sources</p></li><li><p>
Facilitate communication with the Research Administrators, Grants &amp; Contracts, CTBO, and other internal groups</p></li><li><p>
Engage in strategic financial planning in collaboration with department leaders</p></li><li><p>
Mentor staff program to promote growth within the research program</p></li><li><p>
Monitor clinical research staff allocations and staff satisfaction</p></li><li><p>
Support staff responsible for larger initiatives include translational coordinators and project/program managers.</p></li></ul><p><b>
MINIMUM JOB QUALIFICATIONS:
</b></p><ul><li><p>Bachelor's degree in a field relevant to research compliance required, Master&rsquo;s degree or higher preferred.</p></li><li><p>
10 years of increasing expertise and responsibility in regulatory and clinical trials required; 5 years with advanced degree.</p></li><li><p>
Previous experience in the conduct of clinical trials and research operations required.</p></li><li><p>
Experience in US drug and biologics regulations and an excellent understanding of clinical trial processes and research operations required.</p></li></ul><p><b>
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
</b></p><ul><li><p>Knowledge of ICH GCP practices and clinical trial designs.</p></li><li><p>
Full functional knowledge of FDA regulations relevant to the development and approval of new therapeutic agents, biologics, vaccines, and medical devices.</p></li><li><p>
Comprehensive knowledge of regulatory requirements (regulations, directives, and guidance/guidelines) pertaining to the development and registration of drug products in US.</p></li></ul><p><b>
SUPERVISORY RESPONSIBILITIES:</b></p><ul><li><p>
Directly supervises Clinical Research Manager, Translational Program Manager; indirectly manages and/or supports other translational and clinical research staff (e.g., Assistant Clinical Research Managers, Research Project Managers, Research Program Managers, Research Data Specialists, Clinical Research and Regulatory Operations Managers, Clinical Research Coordinators, etc.).</p></li></ul><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$129,500.00 - $150,200.00</div></div></div><p></p>

Associate Director, Clinical Research Program - Breast Oncology

EMA Wellness

<p><b>Position Title: Office Manager</b></p><p><b>Position Overview:</b></p><p>The Office Manager will report to the CEO and oversee daily administrative operations, ensuring the workplace runs efficiently by managing staff, coordinating procedures, and maintaining vendor relationships. Key responsibilities will include managing office budgets, supplies, and equipment, purchasing of specific office and project specific needs while supporting HR functions like onboarding, scheduling, and implementing office policies. The Office Manager will work to ensure other employees have what they need to succeed.</p><p><b>Core Responsibilities</b></p><ul><li>Administrative Operations: organizing all contracts, agreements and company documentation; updating employee records; Managing day-to-day operations, including managing mail, answering phones, and maintaining files.</li><li>Vendor &amp; Facility Management: Overseeing office, equipment, and maintenance; negotiating contracts with vendors and service providers.</li><li>Financial Administration: Handling office budgets, expense tracking, certain purchasing taks, and work with consultants for AP and AR and invoice processing</li><li>Staff Support: Assisting with employee onboarding, training, and maintaining personnel records.</li></ul><p>&middot; Regularly updating employee health and</p><p>&middot; Planning company events, such as retreats and holiday parties</p><ul><li>Office Culture &amp; Safety: Organizing events, team-building activities, and ensuring compliance with safety policies.</li></ul><p><b>Key Performance Indicators</b></p><ul><li>Office efficiency and organization.</li><li>Budget adherence, receivables kept current</li><li>Employee satisfaction and productivity.</li></ul><p><b>Education</b></p><p>&middot; Bachelor&rsquo;s degree with MBA or equivalent [SS1]</p><p><b>Experience</b></p><ul><li>Relevant experience in a small, high growth business</li><li>Experience: Previous experience in office administration or as an office assistant.</li><li>Skills: Exceptional organizational, multitasking, and leadership skills.</li><li>Communication: Strong verbal and written communication for liaising with staff and external partners.</li><li>Technology: Proficiency in Microsoft Office Suite, scheduling tools, and CRM systems.</li></ul><p><b>Competencies &amp; Personal Attributes</b></p><p>&middot; Leadership &ndash; Ability to lead people and get results through others.</p><p>&middot; Interpersonal &ndash; Superior interpersonal communication and management skills.</p><p>&middot; Problem Solving &ndash;Fluency in synthesizing large amounts of complex information into a coherent communication or solution based plan.</p><p>&middot; Entrepreneurial - Ability to work rapidly both independently and as part of a team in a dynamic environment.</p><p>&middot; Customer Service &ndash; Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for services and assistance.</p><p>&middot; Planning/organizing &ndash; Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans.</p><p>&middot; Oral communication &ndash; Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification when needed; demonstrates group presentation skills; fluent in written and spoken English.</p><p>&middot; Dependability &ndash; Follows through on requests and instructions; responds to management direction; keeps commitments.</p><p>&middot; Initiative &ndash; Takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.</p><p>&middot; Innovation &ndash; Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others attention.</p><p>&middot; Quality Orientation &ndash; Strong attention to detail; driven by exceeding quality standards.</p><p>[SS1]I think BA is fine</p><p>Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Boston, MA 02116</p>

Office Manager

Commonwealth of Massachusetts

<div></div><div><div><p><b>Executive Office of Housing and Livable Communities</b> (<b>EOHLC) is seeking an </b><b>Executive Operations and Coordination Manager in the Secretary&rsquo;s Office!</b></p><p></p><p><br>
The Executive Office of Housing and Livable Communities (EOHLC) is responsible for building more homes and lowering housing costs across the Commonwealth through partnerships with municipalities, housing authorities, and community stakeholders.</p><p></p><p><b><br>
OVERVIEW OF ROLE:</b></p><p>
The Executive Operations &amp; Coordination Manager (Secretary&rsquo;s Office) is responsible for managing executive operations, high-priority logistics, and cross-functional coordination in support of the Secretary&rsquo;s daily and strategic activities.</p><p></p><p><br>
The incumbent exercises a high degree of independent judgment in coordinating complex, time-sensitive activities across internal teams and external stakeholders. This role ensures effective execution of the Secretary&rsquo;s priorities by integrating scheduling, field operations, stakeholder engagement, and briefing coordination.</p><p></p><p><br>
The position includes direct supervision of the Executive Administrative Coordinator and is responsible for assigning and prioritizing work, monitoring performance, and ensuring high-quality execution of scheduling and administrative functions.</p><p></p><p><br>
Working in a fast-paced and dynamic environment, the incumbent anticipates operational needs, resolves issues in real time, and supports strategic initiatives while handling sensitive and confidential matters with discretion. A current and valid driver&rsquo;s license and frequent travel throughout the Commonwealth are required.</p><p></p><p><b><br>
DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):</b></p><p></p><p><b><br>
1) Executive Operations and Schedule Management:</b></p><ul><li> Manages execution of the Secretary&rsquo;s daily schedule and operational priorities.</li><li> Exercises independent judgment in prioritizing competing demands, resolving conflicts, and ensuring seamless coordination across meetings and engagements.</li><li> Anticipates needs and adjusts logistics in real time to support effective execution.</li></ul><p></p><p><b><br>
2) Field Operations and Logistics Management:</b></p><ul><li> Provides transportation for the Secretary to meetings and events.</li><li> Manages real-time logistics while on the road, including route planning, schedule adjustments, and coordination with internal and external stakeholders to ensure timely and efficient travel.</li></ul><p></p><p><b><br>
3) Meeting, Event, and Briefing Coordination:</b></p><ul><li> Oversees preparation for and execution of meetings, briefings, and public events.</li><li> Ensures materials, talking points, and logistical components are complete, accurate, and delivered on time.</li><li> Provides on-site operational support and ensures timely follow-up on action items and commitments.</li></ul><p></p><p><b><br>
4) Executive Coordination and Follow-Up:</b></p><ul><li> Supports coordination of briefing materials, internal communications, and cross-functional workflows within the Secretary&rsquo;s Office.</li><li> Tracks and ensures follow-up on issues, requests, and commitments arising from internal and external meetings, exercising discretion in handling confidential matters.</li></ul><p></p><p><b><br>
5) Supervision and Staff Coordination:</b></p><ul><li> Supervises the Executive Administrative Coordinator, including assigning and prioritizing work, monitoring performance, and providing training and guidance.</li><li> Ensures effective execution of scheduling and administrative functions.</li></ul><p></p><p><b><br>
6) Stakeholder and Constituent Coordination:</b></p><ul><li> Supports internal and external stakeholder coordination, including municipalities, partner agencies, and community organizations.</li><li> Supports coordination and communication efforts to ensure effective engagement and follow-through.</li></ul><p></p><p><b><br>
7) Other Duties as Assigned:</b></p><ul><li> Performs related duties as required to support the operational and strategic needs of the Secretary&rsquo;s Office.</li></ul><p></p><p><b><br>
PREFERRED QUALIFICATIONS:</b></p><p>
1. Ability to operate effectively in fast-moving, real-time environments.</p><p>
2. Strong problem-solving and situational awareness skills.</p><p>
3. Ability to manage logistics and scheduling under pressure.</p><p>
4. Superior customer service, organizational skills and attention to detail.</p><p>
5. Ability to manage multiple projects simultaneously, meet tight deadlines and prioritize work.</p><p>
6. Highly proficient using Microsoft Office including Word, Outlook, Excel, PowerPoint and Access (with an essential focus on PowerPoint) and the ability to quickly learn new computer skills.</p><p>
7. Excellent interpersonal skills, including the ability to build relationships with peers, work collaboratively with EOHLC staff, other state staff and stakeholders.</p><p>
8. Strong organizational and critical thinking skills as well as attention to detail and commitment to quality and accuracy.</p><p>
9. Ability to multi-task, set priorities, work efficiently, and meet deadlines.</p><p>
10. Ability to develop processes or procedures to assist in organizing data.</p><p>
11. Ability to efficiently organize and evaluate information, assemble data and prepare reports.</p><p>
12. Ability to assemble items of information according to established procedures.</p><p>
13. Ability to communicate tactfully and effectively in writing and in oral expression.</p><p>
14. Knowledge of the principles, practices, and correct usage of the English language including grammar, spelling, sentence structure, and punctuation.</p><p>
15. Demonstrated experience to write concisely, expresses thoughts clearly, and develops ideas in logical sequence.</p><p>
16. Ability to adjust to changing situations and to meet emergency or changing program or production requirements.</p><p>
17. Ability to deal tactfully with others, establish rapport with senior leadership and manage matters that are confidential and/or time sensitive in nature.</p><p>
18. Ability to work independently and as a member of a diverse team of internal and external professionals.</p><p>
19. Frequent travel throughout the Commonwealth will be required. Employees must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.</p><p>
20. Hours are varied; occasional evening/weekend work may be required.</p><p></p><p><b><br>
COMMENTS:</b></p><p><b>
Please upload resume and cover letter.</b></p><p></p><p><br>
This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed.</p><p></p><p><br>
Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division&rsquo;s Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range.</p><p></p><p><br>
Education, licensure and certifications will be verified in accordance with the Human Resources Division&rsquo;s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth&rsquo;s website.</p><p></p><p><b><br>
PRE-OFFER PROCESS:</b></p><p>
A background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired.</p><div><br>
</div></div><div><b>
Qualifications</b><br>
<div></div>
<div>
MINIMUM ENTRANCE REQUIREMENTS:</div><br>
<div></div>
<div>
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.</div><br>
<div></div>
<div>
Substitutions:</div><br>
<div></div>
<div>
I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.</div><br>
<div></div>
<div>
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.</div><br>
<div></div>
<div>
III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.</div><br>
<div></div>
<div>
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.</div><br>
<div></div>
<p><b>Comprehensive Benefits</b></p>
<p>When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.</p>
<p>Want the specifics? Explore our Employee Benefits and Rewards!</p><br>
<div></div>
<div></div><div><b>An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.</b></div><br>
<div></div>
<div>The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.</div><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Administrator V</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Boston-100 Cambridge Street</div><div><b>
Job</b><b>:</b> Administrative Services</div><div><b>
Agency</b><b>:</b> Exec Office of Housing and Livable Communities</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Apr 17, 2026, 10:47:57 AM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div><b>
Salary</b><b>:</b> 85,967.20 - 132,295.89 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> Jessica Molina - 8572480160</div><div><b>
Bargaining Unit</b><b>:</b> M99-Managers (EXE)</div><div><b>
Confidential</b><b>:</b> No</div><div><b>
Potentially Eligible for a Hybrid Work Schedule</b><b>:</b> Yes</div></div>

Executive Operations and Coordination Manager

Alexion Pharmaceuticals

<div><div><div>Location: Boston, United States
</div><div>Job reference: R-249691</div>
<div>Date posted: 04/08/2026</div>
</div><div><p><b>This is what you will do:
</b></p><p>The Associate Director, Sales Operations and Business Insights will play a critical role in the success of Alexion&rsquo;s US business and the Commercial Operations organization. This individual will develop and lead processes that drive Commercial Insights, Business Informatics, Sales Excellence and Marketing Excellence in the US Market. Additional responsibilities will include ensuring that consistent and high-quality business operations support is provided to multiple stakeholders such as US Business Unit and Marketing Leaders. This role will participate in strategy development and be responsible for implementation of US Commercial Operations initiatives.</p><p><b>
You will be responsible for:
</b></p><p>The Associate Director will also be involved in some Strategic projects which will build on their existing skillset and will provide opportunities for further development.</p><p>
Specifically, the position will entail the following responsibilities:</p><ul><li>
Provide support to US Commercial Operations team ensuring activities are aligned with Commercial objectives</li><li>
Conduct analysis of sales data and activity data as well as integrating data on all relevant KPIs/metrics to uncover business drivers &amp; barriers and identify trends</li><li>
Be a Strategic Partner to the brand teams and actively participate in their brand team meetings, and integrate ways of working with commercial operations colleagues.</li><li>
Undertake analytics on sales force activity to provide insights on a regular basis.</li><li>
Assess effectiveness of targeting and effort allocation in order to make recommendations to increase effectiveness</li><li>
Play a key role in preparation of and during the Quarterly Business Reviews and Monthly Business Reviews (national and subnational)</li><li>
Provide robust Sales and Marketing Insights by leveraging internal/external data sources, and AZ ChatGPT as appropriate, and providing access to this information via dashboards, reports and Marketing tools.</li><li>
Make recommendations for system changes in the CRM system to support sales and marketing activities</li><li>
Provide support and recommendations for sales force size, structure and alignments</li><li>
Collaborate and partner with Senior Leaders in the US Business Unit, Market Access and Diagnostics, Medical, Logistics, Pharmacovigilance, Regulatory, Compliance, and Finance to support the achievement of strategies, key objectives and business needs in a compliant way.</li><li>
Provide operational and analytical support for marketing programs such as speaker programs and related marketing events.</li><li>
Facilitate a culture of planning and project management, using consistent tools and approaches and ensure that work is tracked, prioritized and resourced effectively.</li><li>
Maintain a compliant mindset to ensure all operational tasks are compliant and that appropriate analyses are performed to evaluate performance.</li></ul><p><b>
You will need to have:</b></p><ul><li>
Bachelor&rsquo;s degree in a relevant field,</li><li>
6 years in pharmaceutical/biotech industry with commercial experience in market research, sales, sales leadership, marketing, and business operations, informatics and analytics</li><li>
Broad experience and demonstrated skills including US market experience, project management, negotiation, advanced experience in statistical analysis, excellent oral and written communication and presentation skills</li><li>
Proven experience with CRM, alignment and analytical applications</li><li>
Experience with external data such as claims data, EMR and 3rd party practitioner data</li><li>
The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.</li></ul><p><b>
We would prefer for you to have:</b></p><ul><li>
MBA or advanced quantitative discipline degree</li><li>
Prior experience in rare disease</li></ul><p><i>
The annual base pay (or hourly rate of compensation) for this position ranges from $147,908 to $221,862. Our positions offer eligibility for various incentives&mdash;an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.</i></p><p><b>
Date Posted</b></p>
08-Apr-2026<p><b>
Closing Date</b></p>
21-Apr-2026<p>
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.</p></div></div><p></p>

Associate Director, US Sales Operations and Business Insights – Rare Bone and Endocrine Disorders

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Standard office setting with regular in-person presence across departmental locations. Hybrid flexibility may be available based on operational needs.<p></p><p><b><br>
Job Summary</b></p>
The Administrative Manager for Faculty Operations is responsible for overseeing and enhancing faculty-support operations, ensuring quality service in credentialing, visa processing, onboarding, academic affairs, and professional development initiatives. The role standardizes workflows, supports faculty development, ensures compliance, and collaborates with leadership to enhance support in Radiation Oncology. This role also works closely with senior management to drive organizational effectiveness and ensure high-quality administrative support. Independent judgment, confidentiality, and a collaborative, service-focused approach are essential. This role also works closely with senior management to drive organizational effectiveness and ensure high-quality administrative support.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div><b>
Team Leadership and Supervision</b><br>
<ul><li>Directly supervise a team of ~10 Administrative Assistants, providing coaching, performance management, and professional development support.</li><li>Oversee recruitment, onboarding, training, staffing coverage, and cross-training plans.</li><li>Conduct regular one-on-one check-ins and team meetings to maintain communication, accountability, and transparency.</li><li>Maintain updated job descriptions, set performance expectations, and complete annual performance evaluations.</li></ul></div><div><b><br>
Faculty Operations</b><br>
<ul><li>Supervise daily operations supporting faculty in credentialing, onboarding/offboarding, academic appointments and promotions, compliance, and scheduling.</li><li>Provide oversight and coordination for day-to-day administrative support of faculty, including calendar management, expense submission, travel booking, and resolution of routine facilities or operational needs.</li><li>Manage onboarding workflows, including orientation scheduling, access setup, and documentation of licensure and certifications ensuring a welcoming and consistent onboarding experience across all practice sites.</li><li>Partner with administrative assistants to ensure consistent, proactive, and high-quality support tailored to faculty responsibilities and departmental priorities.</li><li>Coordinate faculty-related processes in partnership with institutional offices (e.g., Human Resources, Medical Staff Office, Office for Faculty Affairs).</li><li>Support educational and enrichment activities such as grand rounds, mentoring programs, CME events, retreats, and recognition initiatives.</li><li>Partners with clinical and academic leadership to align administrative support with departmental priorities.</li></ul></div><div><b><br>
Education, Enrichment, and Recognition</b><br>
<ul><li>Coordinates logistics for faculty development programs, educational events, and recognition initiatives.</li><li>Tracks faculty involvement in academic and leadership activities, supporting their engagement and professional growth.</li></ul></div><div><b><br>
Process Improvement and Compliance</b><br>
<ul><li>Standardizes and improves administrative workflows related to faculty support.</li><li>Maintains documentation, tracking tools, and templates to ensure consistency and compliance.</li><li>Interpret and communicate policies, timelines, and institutional requirements to faculty and administrative staff.</li><li>Ensures team training and adherence to hospital, system-wide, and regulatory requirements.</li></ul></div><div><b><br>
Human Resources:</b><br>
<ul><li>Oversee personnel matters, including hiring, orientation, training, supervision, and corrective action.</li><li>Monitor workload distribution to ensure appropriate staffing.</li><li>Evaluate and refine policies and procedures; troubleshoot operational issues as they arise.</li><li>Communicate departmental and hospital policies clearly to staff.</li><li>Ensure timely completion of all performance evaluations.</li></ul></div><div><br>
S<b>pecial Projects &amp; New Initiatives:</b><br>
<ul><li>Lead or support projects for Administrative Director and departmental leaders as needed/requested.</li><li>Participates in strategic planning efforts, departmental meetings, and institutional initiatives.</li><li>Ensures the implementation of hospital-wide initiatives into all outpatient clinics.</li><li>Collaborates closely with leadership to implement project initiatives to improve patient and physician experience.</li></ul></div><p><b><br>
Education</b><br>
Bachelor's Degree Healthcare Administration required or<br>
<br>
Bachelor's Degree Related Field of Study required or<br>
<br>
Master's Degree Related Field of Study preferred<br>
<br>
Can this role accept experience in lieu of a degree? No<br>
<br>
<b>Experience</b><br>
<br>
Experience in healthcare administration or related area. 5-7 years required and<br>
<br>
Experience in a management or leadership role. Administrative Manager II: 2-3 years required. Senior Administrative Manager: 3-5 years required<br>
<br>
<b>Knowledge, Skills &amp; Abilities</b><br>
<br>
Strong leadership and team management abilities.<br>
<br>
Excellent organizational and multitasking skills.<br>
<br>
Proficiency in office software (e.g., Microsoft Office Suite) and knowledge of electronic health records (EHR) systems.<br>
<br>
Exceptional communication and interpersonal skills.<br>
<br>
Ability to handle sensitive information with discretion and maintain confidentiality.<br>
<br>
Strong problem-solving and decision-making skills.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b><br>
<br>
Standing Occasionally (3-33%)<br>
Walking Occasionally (3-33%)<br>
Sitting Constantly (67-100%)<br>
Lifting Occasionally (3-33%) 20lbs - 35lbs<br>
Carrying Occasionally (3-33%) 20lbs - 35lbs<br>
Pushing Rarely (Less than 2%)<br>
Pulling Rarely (Less than 2%)<br>
Climbing Rarely (Less than 2%)<br>
Balancing Occasionally (3-33%)<br>
Stooping Occasionally (3-33%)<br>
Kneeling Rarely (Less than 2%)<br>
Crouching Rarely (Less than 2%)<br>
Crawling Rarely (Less than 2%)<br>
Reaching Occasionally (3-33%)<br>
Gross Manipulation (Handling) Constantly (67-100%)<br>
Fine Manipulation (Fingering) Frequently (34-66%)<br>
Feeling Constantly (67-100%)<br>
Foot Use Rarely (Less than 2%)<br>
Vision - Far Constantly (67-100%)<br>
Vision - Near Constantly (67-100%)<br>
Talking Constantly (67-100%)<br>
Hearing Constantly (67-100%)</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
45 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$86,611.20 - $126,027.20/Annual<p></p><p><b><br>
Grade</b></p>
8<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Administrative Manager, II or Senior

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