manager, americas client service operations

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manager, americas client service operations Jobs in Boston

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store operations manager (gm)

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operations manager

Dnata

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
<br><br>
The Airport Operations Manager directs, assesses, monitors, evaluates, coordinates and oversees the daily operational activities by performing the following duties personally as well as through the support of facility personnel.
<br><ul>
<li>Oversight of daily operations to include staffing assignments, oversight of operational safety, adherence to company policy while maintaining a professional manner with both internal and external customers</li>
<li>Drive excellence through appropriate disciplines</li>
<li>Use applicable customer technologies to support Safe and on-time operations to include individual carrier SOP’s</li>
<li>Lift baggage and or cargo weighing up to 70lbs. when loading/unloading aircraft, carts, and containers</li>
<li>Loading/unloading may require lifting over 100 items for a single aircraft</li>
<li>Push/pull loaded and empty carts and containers during loading/unloading operations</li>
<li>Couple/uncouple carts and/or cargo container dollies</li>
<li>Ascend/descend jet-way stairs while carrying baggage</li>
<li>Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers</li>
<li>Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic</li>
<li>Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts</li>
<li>Complete safety checklists for motorized equipment</li>
<li>Drive and operate motorized equipment (Tug, Belt Loader)</li>
<li>Read and interpret aircraft load sheets, checked baggage tags, and cargo labels</li>
<li>Operate a computer to enter and retrieve data for weight and balance purposes</li>
<li>Count baggage/cargo being uploaded/ unloaded during operations</li>
<li>Connect support equipment to aircraft such as PC Air, GPU etc.</li>
<li>Use signalling devices to communicate with co-workers or flight crew</li>
<li>Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and policies</li>
<li>Carries out management responsibilities in accordance with the organization’s policies and applicable laws</li>
<li>Establishes a culture that promotes safety through daily observation, shift briefings/safety meetings, routine audits, training and documented safety procedures.</li>
<li>Conducts oneself in such a way as to become the benchmark for the Station in integrity, fairness, personal attitude and respect for others</li>
<li>Perform other duties as assigned</li>
<li>Can meet the Station’s attendance standards</li>
</ul>
Job Qualifications
<br><ul>
<li>2-3 years Aviation Management Experience Required</li>
<li>Effective people management and planning / organizing skills, customer focused and analytical with good judgment, able to work under pressure and a team player</li>
<li>Ability to deal with conflict</li>
<li>Good communication skills</li>
<li>Ability to work under pressure</li>
<li>Customer focus and quality awareness</li>
<li>Computer proficiency, Office 365, Word/Excel</li>
<li>Must be able to work flexible working hours</li>
</ul>
Education-Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
<br><br>
dnata US is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Operations Manager

Insomnia Cookies

<div>
 Insomnia Cookies is expanding and looking for strong management in our Boston, MA area. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training &amp; mentorship, professional growth/quick advancement opportunities and achievable sales success!
 <br/>
 <br/>
 Comp &amp; Sweet Position Perks:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Competitive base salary + quarterly bonus compensation package
  </li>
  <li>
   $50.00 per month cellphone data plan stipend
  </li>
  <li>
   Excellent comprehensive benefits coverage that includes medical, dental, vision &amp; pet insurance plans
  </li>
  <li>
   401K with contribution match
  </li>
  <li>
   2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave
  </li>
  <li>
   Enrollment in our Cookie College learning/training platform
  </li>
  <li>
   FREE cookies, awesome swag and so much more!
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Job Duties &amp; Position Focus:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers
  </li>
  <li>
   Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team
  </li>
  <li>
   Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members
  </li>
  <li>
   Manage and audit inventory to maintain proper controls
  </li>
  <li>
   Create and execute fun, local marketing drops
  </li>
  <li>
   Create and drive in-store recognition programs/contests
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What we seek:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   3+ years of management/leadership experience in a restaurant or retail establishment
  </li>
  <li>
   Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
  </li>
  <li>
   Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
  </li>
  <li>
   An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
  </li>
  <li>
   A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
  </li>
  <li>
   Familiarity with using commercial convection ovens - a plus
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 About us:
 <br/>
 <br/>
 Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia&rsquo;s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, &ldquo;sweet-easy&rdquo; concept as the brand&rsquo;s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "
 <strong>
  Imagining What&rsquo;s Possible
 </strong>
 "!
</div>


Store Operations Manager (GM)

Wellington Management

<div></div><div><div>About Us</div><div></div><div>
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.</div><div></div><div>
About the Role</div><div></div><div>
Based in Boston, the Manager, Americas Client Service Operations will be part of the global Client Service Operations (CSO) team. This role is within the larger &lsquo;Client Operations&rsquo; group, which aims to foster a robust risk culture while enhancing our global support model to provide excellent service to both internal and external stakeholders. The Manager will play a central role supporting the Americas Institutional and Americas Wealth business lines, working closely with Global Operations, Trading, Portfolio Implementation, and the broader infrastructure platform to deliver best-in-class operational support and solutions.</div><div><br>
The Manager US Client Operations is a strategic leader responsible for overseeing the delivery of exceptional client service across the organization. This role ensures operational excellence, consistency and scalability while continuously enhancing the client experience. The Manager has line management responsibilities for operational servicing personnel in the region, leads cross-functional initiatives, manages third-party vendors, and partners with regional leaders to establish a unified global service model. With a focus on process improvement, performance management, and client satisfaction, this role is critical to driving retention and long-term growth. The ideal candidate will be driven, possess strong people and project management skills, and demonstrate the ability to communicate effectively at all levels of seniority.</div><div></div><div>
KEY RESPONSIBILITIES</div><ul><li><div>
Lead and manage the client operations organization, including daily operational support, issue resolution, and ongoing client communications.</div></li><li><div>
Partner with regional client operations leaders to build and maintain a consistent global client servicing model, ensuring alignment on standards, processes, and best practices</div></li><li><div>
Establish and monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure excellence in client support.</div></li><li><div>
Develop and implement scalable processes that enhance the client experience while improving internal efficiency.</div></li><li><div>
Analyze trends in client issues and feedback to inform product and process improvements.</div></li><li><div>
Collaborate with cross-functional leaders (Client Platform, Investment Platform, Infrastructure Platform) to resolve complex client challenges, anticipate evolving needs, and deliver scalable, client-centric outcomes.</div></li><li><div>
Mentor and develop a high-performing, client-focused team.</div></li><li><div>
Manage budgets and relationships with third-party providers to ensure quality, compliance, and alignment with client service standards.</div></li><li><div>
Serve as a senior point of escalation for high-impact client concerns.</div></li></ul><div></div><div>
REQUIREMENTS</div><ul><li><div>
10+ years of experience in client operations, investment operations, or related field, with at least 5 years in a leadership role.</div></li><li><div>
Proven success building and scaling teams in a fast-paced environment.</div></li><li><div>
Proven track record of leading transformation and continuous improvement efforts, including redesigning processes, improving service models, and driving measurable efficiency and client experience gains.</div></li><li><div>
Excellent organizational, communication, and leadership skills.</div></li><li><div>
Strong analytical and problem-solving abilities.</div></li><li><div>
Experience managing third-party service providers or outsourced teams, including contract oversight, SLA adherence, and performance reviews.</div></li></ul><div></div><div>
Not sure you meet 100% of our qualifications? That&rsquo;s ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.</div><div></div><div><i>
As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to </i><i>r</i><i>ace, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic</i><i> protected by applicable law</i><i>.</i><i> If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at </i><div><i>GMWTalentOperations@wellington.com</i></div><i>.</i></div><div></div><div>
At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:</div>
USD 120,000 - 225,000<div><div>
This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.</div></div><div></div><div><div><br>
Base salary is only one component of Wellington&rsquo;s total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)</div><div></div><div>
We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.</div></div></div>

Manager, Americas Client Service Operations

The Boston Beer Company

<div><p>We are currently hiring a Data Operations Intern in Boston MA. This is a 10-week summer internship running from June 1, 2026 &ndash; August 7, 2026.
</p><p>We are seeking a motivated Data Operations Intern to join our IT Enterprise Data Group for a 10-week internship. This role offers hands-on experience in data management, reporting, and internal communications. The intern will work closely with the Data Operations team to complete two key projects:
</p><div><ul><li>Data Consolidations: Execute several data consolidation tasks to improve reporting data quality and consistency across systems.
</li></ul><ul><li>Internal Data Quality Webpage Development (BrewHub): Create and maintain an internal webpage that tracks and communicates weekly data quality issues and resolutions.
</li></ul></div><p>This internship provides cross-functional exposure, collaborating with data engineers, sales analysts, supply chain teams, and legal.
</p><p><b>What you&rsquo;ll Brew:
</b></p><ul><li>Perform data consolidation and validation to enhance reporting accuracy.
</li><li>Develop and maintain an internal webpage for data quality tracking and communication.
</li><li>Analyze data quality issues and document resolutions.
</li><li>Collaborate with cross-functional teams to gather requirements and share updates.
</li><li>Assist in preparing reports and dashboards for stakeholders as needed.
</li></ul><p><b>What Ingredients You&rsquo;ll Bring
</b></p><p><b>Minimum Qualifications
</b></p><ul><li>Analytical Skills: Ability to analyze and interpret data to identify trends and issues.
</li><li>Communication Skills: Strong written and verbal communication for cross-functional collaboration.
</li><li>Problem-Solving: Ability to troubleshoot and resolve data-related issues.
</li><li>Attention to Detail: Ensuring accuracy in data consolidation and reporting.
</li><li>Basic understanding of Microsoft Office Products (i.e. Excel, Word, etc.)
</li></ul><p><b>Preferred Qualifications
</b></p><ul><li>Technical Skills:
</li><li>Basic knowledge of SQL and relational databases.
</li><li>Familiarity with data visualization tools (e.g., Power BI, Tableau).
</li></ul><p><b>What You&rsquo;ll Gain:
</b></p><ul><li>Hands-on experience in data operations and quality management.
</li><li>Exposure to enterprise data systems and cross-functional collaboration.
</li>Opportunity to contribute to high-impact projects improving data integrity<br>
<li>
</li></ul><p></p><p>In accordance with pay transparency laws the rate for this role if hired is $18 - $20 an hour.<br>
</p><p></p><p>Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.</p></div>

Data Operations Intern

Massachusetts League of Community Health Centers

<div><p><b>The Massachusetts League of Community Health Centers (League)</b> was founded in 1972 as one of the country's first state <b>Primary Care Associations (PCAs)</b>. Established under the same federal authorizing legislation as the health center program (<i>Section 330 of the Public Health Service Act</i>), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve.</p><p>
The League is a <b>non-profit 501(c)(3)</b> organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in <b>Boston</b> and its training center in <b>Worcester</b>.</p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
The <b>Chief Operating Officer (COO)</b> reports to the Chief Executive Officer (CEO) and is responsible for leading and managing the day-to-day activities of the League, in cooperation with the League Divisions and under the strategic guidance of the CEO. This includes program design and implementation, staff communications, policy development and compliance, human resources, and development and oversight of contracts (in collaboration with General Counsel) and grants management.</p><p>
Although primarily inward-facing, the COO will also represent the League on external matters as assigned.</p><h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><ul><li>
Work collaboratively with the <b>Senior Leadership Team</b> and other League Divisions and Departments to achieve goals and objectives outlined in the <b>Strategic Plan</b> and in contracts, grants, and cooperative agreements from public and private sources.</li><li>
In cooperation with the CEO, provide guidance to the League CFO and Division leaders to ensure the overall coordination and success of League programs.</li><li>
Work with divisions and department heads to align programs and opportunities with the strategic plan, member needs, and budget priorities.</li><li>
Provide leadership to ensure the internal integration of all League work to streamline operations and build organizational capabilities.</li><li>
Oversee program departments including <b>IT and Administration, Clinical Affairs, Health Informatics</b>, and <b>Workforce and Training</b>.</li><li>
Guide complex, matrixed relationships between the League and other organizations.</li><li>
In partnership with the <b>Development &amp; External Affairs Division</b>, evaluate and identify new funding opportunities and determine their benefit to the League.</li><li>
Serve as the primary point of contact to negotiate and execute grants and contracts with external agencies as assigned.</li><li>
Work with the CFO to:<ul><li>
Review and manage budgets,</li><li>
Identify variances and implement appropriate resolutions,</li><li>
Prepare for annual audits, and</li><li>
Ensure timely delivery of reporting obligations.</li></ul></li><li>
Oversee the <b>Human Resources</b> function, developing and executing initiatives to promote employee satisfaction.</li><li>
Ensure operational and programmatic support for Mass League affiliates (<i>e.g., Institute for Health Equity Research, Evaluation, and Policy; Commonwealth Purchasing Group</i>).</li><li>
Oversee the <b>Information Technology</b> department to ensure League systems are efficient and effective.</li><li>
Oversee new software implementations.</li><li>
Report regularly to the CEO.</li><li>
Lead staff, department head, and operations meetings.</li><li>
Participate in and present at <b>Board, Assembly,</b> and <b>League-wide events</b> as requested.</li><li>
Perform other duties as assigned.</li></ul><h3 class="jobSectionHeader"><b>
Competencies/Skills</b></h3><ul><li>
Excellent communication and problem-solving skills.</li><li>
Understanding of the role of associations in delivering member services.</li><li>
Experience in organizing, analyzing, and presenting data.</li><li>
Ability to delegate and manage multiple high-priority tasks.</li><li>
Significant professional management experience.</li><li>
Effective oral and written communication skills.</li><li>
Training and experience in <b>financial operations, risk management</b>, and <b>forecasting</b>.</li><li>
Ability to lead, plan, and manage change.</li><li>
Ability to develop and use networks to establish rapport in business and community settings.</li><li><b>
Preferred:</b><ul><li>
Experience with <b>Community Health Centers</b> and related public health imperatives.</li><li>
Familiarity with <b>community-based governance</b> (e.g., boards of directors).</li><li>
Experience with systems implementation.</li></ul></li></ul><h3 class="jobSectionHeader"><b>
Education/Experience</b></h3><ul><li><b>
Master's degree</b> in Business Administration, Association or Non-profit Management, or a related field (or equivalent experience).</li><li><b>
Ten years</b> of business or association management experience (or equivalent).</li><li>
Significant experience in program administration.</li><li>
Proven track record in <b>strategy development and implementation</b>.</li></ul><h3 class="jobSectionHeader"><b>
Ready to Apply?</b></h3><p>
If you are a <b>strategic leader</b> with a passion for operational excellence and a commitment to strengthening communities through healthcare, <b>we want to hear from you!</b></p><p><i>
The Massachusetts League of Community Health Centers is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Massachusetts, including populations most impacted by health inequities.
</i></p><p><i>It is the policy of the Massachusetts League of Community Health Centers to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives and regulations of federal, state and city entities</i></p></div>

Chief Operating Officer

The Home Depot

<div><b>Position Purpose:</b><p>
The DC Transportation Manager is responsible for managing the outbound deliveries to stores within the service region and ensuring that on time deliveries are made to the stores and are within budget. The DC Transportation Manager will manage yard operations, coordinate back haul program and provide leadership to transportation team.</p><b><br>
Key Responsibilities:</b><ul><li>
25% Manage carrier relationships and planning function to ensure timely deliveries to stores while ensuring cube utilization; manage inbound deliveries to ensure on time, on cycle and lead time; manage inbound deliveries to ensure product is available for delivery to stores; manage outbound to minimize expedites; communicate daily with carriers to ensure on time compliance.</li><li>
25% Manage cost of transportation; manage cost per truckload, cube per truckload, and cost per mile; support overall financial goals; fully utilize transportation assets to reduce freight costs whenever possible; audit invoices of carriers on regular basis; review general ledger for all charges dealing with transportation.</li><li>
20% Drive Customer Service; develop customer service team; manage customer service associates and store concerns from phone calls and Infodock.</li><li>
15% Financial and Operations Metrics development and reporting.</li><li>
15% Maintain accurate operation of the yard integrity, dock, security, yard switchers and pallet recycling.</li></ul><br>
<b>
Direct Manager/Direct Reports:</b><ul><li>
Reports to DC General Manager I/II.</li>
Number of direct reports is 6. Accountable for direct supervision of the work activities of others. Responsible for personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul><br>
<b>
Travel Requirements:</b><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><br>
<b>
Physical Requirements:</b><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><br>
<b>
Working Conditions:</b><ul><li>
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
</li></ul><br>
<b>Minimum Qualifications:</b><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.</li><li>
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.</li></ul><br>
<b>
Preferred Qualifications:</b><ul><li>
Bachelors' Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Extensive Transportation Background including TMS intelligence, Routing, P &amp;L and Budgeting experience</li><li>
Previous Change Management Experience</li></ul><br>
<b>
Minimum Education:</b><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><br>
<b>
Preferred Education:</b><ul><li>
No additional education</li></ul><br>
<b>
Minimum Years of Work Experience:</b><ul><li>
2</li></ul><br>
<b>
Preferred Years of Work Experience:</b><ul><li>
No additional years of experience</li></ul><br>
<b>
Minimum Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Preferred Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Certifications:</b><ul><li>
None</li></ul><br>
<b>
Competencies:</b><ul><li>
Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.</li><li>
Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.</li><li>
Customer Driven: Creates a customer-focused environment in which excellent service is provided to all customers; sees business through the eyes of the Customer.</li><li>
Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.</li><li>
Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.</li><li>
Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.</li><li>
Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.</li><li>
Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.</li><li>
Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and associates; takes steps to maximize development of both self and Associates.</li><li>
Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).</li><li>
Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.</li></ul></div>

FDC Delivery Manager

Joyce and Associates

<p><b>Overview</b><br/>We are seeking a dynamic and highly organized Office Manager to lead the daily operations of our office environment. This vital role requires a proactive individual who can seamlessly coordinate administrative functions, manage vendor relationships, oversee scheduling, and support team members to ensure a productive and welcoming workplace. The ideal candidate will bring energy, excellent communication skills, and a passion for creating efficient office processes that enhance overall organizational success. This paid position offers an exciting opportunity to play a central role in maintaining an organized, professional, and positive office atmosphere.</p><p><b>Responsibilities</b></p><ul><li>Overseeing and coordinating quickbooks online including appropriate quickbooks entries. Perform payroll functions through quickbooks online</li><li>Coordinate vendor relationships, including procurement of supplies and services, ensuring timely delivery and cost-effective solutions</li><li>Supervise administrative staff and provide training &amp; development opportunities to foster team growth and efficiency</li><li>Handle human resources tasks such as onboarding new employees, maintaining personnel records, and supporting payroll processes using QuickBooks online</li><li>Oversee budgeting, bookkeeping, and expense tracking to ensure financial accuracy and accountability</li><li>Maintain effective communication across departments by managing calendars, preparing reports, and ensuring smooth information flow</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in office management or administrative roles with strong organizational skills</li><li>Supervising experience with the ability to lead and motivate teams effectively</li><li>Proficiency in QuickBooks on line</li><li>Experience with human resources functions including onboarding, training &amp; development</li><li>Knowledge of office technology including multi-line phone systems, ai, computer software applications (MS Office Suite), and basic bookkeeping tools</li><li>Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail</li></ul><p>Join us in creating an energetic workplace where organization meets innovation! This role offers the chance to make a meaningful impact by streamlining office operations while supporting our talented team. If you thrive on structure, excel at communication, and are eager to foster a positive work environment&mdash;this is the perfect opportunity for you!</p><p>Job Type: Full-time</p><p>Pay: $32.00 - $40.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: Hybrid remote in Boston, MA 02114</p>

Office Manager

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