business analyst

afc data analyst

charles river analyst

data analyst

senior business analyst

performance analyst

Confidential Government

<div>
 
 
 Job Summary:
 
 
 
 The data Analyst is responsible for analyzing organizational data, monitoring KPIs and performance metrics, developing interactive Power BI dashboards, and supporting executive management with data-driven insights. The role also contributes to risk management activities, business analysis, and continuous performance improvement initiatives across the organization.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor, analyze, and report on organizational KPIs and performance metrics.
 </li>
 <li>
 Support the development and implementation of performance measurement frameworks.
 </li>
 <li>
 Track business performance against strategic objectives and identify improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Power BI &amp; Dashboards:
 
 
 <ul>
 <li>
 Design, develop, and maintain interactive Power BI dashboards and reports.
 </li>
 <li>
 Build automated reporting solutions and data visualizations.
 </li>
 <li>
 Ensure data accuracy, consistency, and usability across dashboards.
 </li>
 </ul>
 
 
 
 
 
 Data Analysis:
 
 
 <ul>
 <li>
 Collect, clean, validate, and analyze data from multiple sources.
 </li>
 <li>
 Identify trends, patterns, and business insights to support decision-making.
 </li>
 <li>
 Perform ad hoc analyses and present findings to stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Risk Management:
 
 
 <ul>
 <li>
 Support the identification, assessment, and monitoring of operational and organizational risks.
 </li>
 <li>
 Prepare risk reports and dashboards for management.
 </li>
 <li>
 Assist in monitoring risk indicators and compliance requirements.
 </li>
 </ul>
 
 
 
 
 
 Executive Management Support:
 
 
 <ul>
 <li>
 Prepare executive dashboards and management reports.
 </li>
 <li>
 Develop presentations and analytical materials for leadership meetings.
 </li>
 <li>
 Monitor strategic initiatives and executive performance indicators.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's or diploma degree in any related field.
 </li>
 <li>
 Preferred prior experience in Business Intelligence, Performance Management and, Data Analytics.
 </li>
 <li>
 Advanced proficiency in Power BI and Excel (Dashboard design and reporting).
 </li>
 <li>
 Strong knowledge of KPI development and performance measurement.
 </li>
 </ul>
 
 
 
</div>

Data Analyst

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Parsons is looking for an amazingly talented Reporting Specialist - Saudi National to join our team!
The Reporting Specialist will play a key role in supporting project governance and performance monitoring for a major airport airfield development project. The position requires strong organizational skills, attention to detail, and the ability to coordinate reporting inputs from multiple stakeholders. The successful candidate will ensure accurate, timely, and meaningful reporting that supports effective project delivery and informed decision-making across the airport program.
What You'll Be Doing:<ul><li>
Collect weekly and monthly reports from contractors, consultants, and project stakeholders.</li><li>
Consolidate project information into standardized reporting formats.</li><li>
Review submitted reports for completeness, accuracy, and consistency.</li><li>
Follow up with stakeholders to obtain missing information and clarify discrepancies.</li><li>
Maintain reporting schedules and ensure timely submission of all project reports.</li><li>
Prepare project dashboards, performance reports, and management presentations.</li><li>
Track and report key project metrics including progress, schedule status, budget performance, risks, issues, and milestones.</li><li>
Monitor project KPIs and highlight trends requiring management attention.</li><li>
Support development and continuous improvement of reporting tools and templates.</li><li>
Coordinate with planning and project controls teams to obtain schedule updates.</li><li>
Analyze project progress against approved baselines and milestones.</li><li>
Support preparation of weekly, monthly, and executive progress reports.</li><li>
Track critical activities, delays, and recovery actions.</li><li>
Liaise with project managers, engineers, contractors, consultants, and client representatives.</li><li>
Coordinate reporting requirements across multiple workstreams and disciplines.</li><li>
Ensure alignment of reporting outputs with project governance requirements.</li><li>
Support reporting requirements for management meetings, workshops, and stakeholder reviews.</li><li>
Validate data received from project stakeholders prior to reporting.</li><li>
Identify inconsistencies, gaps, and reporting risks.</li><li>
Perform trend analysis and prepare summary findings for management review.</li><li>
Ensure data accuracy and integrity across all reporting platforms.</li></ul><ul><li>
Maintain organized records of reports, submissions, presentations, and project documentation.</li><li>
Manage document version control and reporting archives.</li><li>
Support preparation of project closeout reports and lessons learned documentation.</li><li>
Ensure compliance with project reporting procedures and document management standards.</li></ul><ul><li>
Assist in preparation of executive reports, briefing notes, and management summaries.</li><li>
Support preparation of ad hoc reports requested by project leadership.</li><li>
Prepare graphical representations of project performance data, including charts and dashboards.</li><li>
Contribute to continuous improvement of reporting processes and reporting automation.</li></ul><ul><li>
Support collection and reporting of HSE performance metrics.</li><li>
Track safety observations, incidents, and compliance indicators.</li><li>
Assist with reporting of quality, environmental, and operational performance data.</li></ul>
What Required Skills You'll Bring<ul><li>
Bachelor's Degree in Engineering, Project Management, Business Administration, Construction Management, or related discipline.</li></ul><ul><li>
Minimum 2 years of experience in project reporting, project controls, PMO, or project coordination.</li><li>
Experience supporting infrastructure, construction, aviation, or large-scale development projects is preferred.</li><li>
Experience coordinating information from multiple stakeholders and project teams.</li><li>
Familiarity with project reporting and performance monitoring processes.</li></ul><ul><li>
Strong proficiency in Microsoft Excel, PowerPoint, and Word.</li><li>
Experience with reporting tools such as Power BI, Tableau, Primavera P6, or equivalent is an advantage.</li><li>
Strong analytical and data management skills.</li><li>
Excellent attention to detail and accuracy.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to manage multiple reporting deadlines simultaneously.</li><li>
Strong organizational and stakeholder coordination capabilities.</li></ul>
What Desired Skills You'll Bring<ul><li>
Experience working within PMO or project controls environments.</li><li>
Experience on airport, transportation, or major infrastructure projects.</li><li>
Familiarity with project scheduling and earned value reporting concepts.</li><li>
Knowledge of reporting governance and project management best practices.</li><li>
Experience using digital reporting platforms and dashboard solutions.</li><li>
Ability to prepare executive-level reports and presentations.</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Reporting Specialist - Saudi National

Public Investment Fund (PIF)

<div>
 
 PIF is seeking a candidate to join International Investments team to provide insights on PIF&rsquo;s direct investments in the assigned regions/geographies, lead streamlined investment transaction process and effective portfolio management and monitoring of investment performance, and ensure the development of industry expertise and market knowledge in Tactical Investments across sectors including, but not limited to, Automotive, Mobility, Technology, Software, Augmented Reality, Robotics, and related industries.
 
 
 
 
 
 
 Specialized Accountabilities
 
 
 <ul>
 <li>
 Contribute to the identification, evaluation, selection, and management of International Direct Investments (includes, among others, equity investments with an influential ownership in listed or private companies) and ensure alignment with the overall investment policy at PIF.
 </li>
 <li>
 Contribute to co-underwriting opportunities alongside leading general partners and sponsors in Tactical Investments.
 </li>
 <li>
 Prepare the transaction process including managing team members in the construction of financial models and multi-criteria valuation approaches, managing advisors, negotiating terms, and closing documentation for International Direct Investments.
 </li>
 <li>
 Prepare investment memos, recommendations on new deals, internal update reports, and required updates to PIF Board and related Committees and/or other entities.
 </li>
 <li>
 Engage in portfolio management process with a mindset of ownership e.g., review major strategic matters, business plans, board nominations, etc.
 </li>
 <li>
 Contribute to operational improvements and strategic initiatives at portfolio companies, collaborating with management teams to deliver growth, enhance efficiency, and drive value creation.
 </li>
 <li>
 Manage multiple concurrent projects and transaction workstreams, demonstrating strong multitasking.
 </li>
 <li>
 Analyze International Direct Investments portfolio performance and recommend corrective actions and ensure remaining up to date with market developments and trends
 </li>
 <li>
 Contribute to the process of exiting investments at appropriate times, including raising recommendations for approval and managing the exit process.
 </li>
 <li>
 Collaborate with institutional investors, investment banks and financial advisors
 </li>
 <li>
 Develop and maintain a network of industry experts/firms including identification and onboarding and ensure the maintenance and utilization of respective relations.
 </li>
 <li>
 Proactively monitor the developments shaping the investment landscape and markets, via desktop research and leveraging internal tools / databases and external networks (e.g. investment banks, general partners, venture capitalists, institutional investors, etc.)
 </li>
 <li>
 Prepare presentations and updates on International Direct Investments proposals and performance to PIF Committees and Executive Management.
 </li>
 <li>
 Contribute to the development and training to junior team members e.g., provide mentorship and coaching.
 </li>
 </ul>
 
 
 
 
 
 Common Accountabilities
 
 
 <ul>
 <li>
 Implement operational excellence improvement initiatives and propose improvements on systems, processes, and practices considering PIF established policies and procedures and international leading practices.
 </li>
 <li>
 Support the development of policies, systems, processes, procedures, and controls as requested or propose relevant enhancements as needed, ensuring alignment and adherence to any relevant compliance, risk, audit, cybersecurity, and regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications / Years of Experience
 
 
 <ul>
 <li>
 Minimum: Bachelor&rsquo;s in Business Administration, Finance, Economics, Engineering, or any other relevant discipline
 </li>
 <li>
 4+ years deal and project management experience in investment banking, private equity, strategy/management consulting, or corporate development/M&amp;A.
 </li>
 <li>
 Any relevant certification such as Chartered Financial Analyst (CFA), Financial Risk Manager (FRM), Certified International Investment Analyst (CIIA), Chartered Alternative Investment Analyst (CAIA), etc.
 </li>
 </ul>
 
 
 
 
 
 Personal Competencies
 
 
 <ul>
 <li>
 Good communication skills (written and oral) with the ability to convince the stakeholders.
 </li>
 <li>
 Ability to establish credibility with stakeholders.
 </li>
 <li>
 Ability to adapt to rapidly changing business needs.
 </li>
 <li>
 Strong organizational/project management skills, the ability to manage and achieve multiple deadlines.
 </li>
 <li>
 Ability to motivate, guide, and inspire others to achieve common goals and vision.
 </li>
 </ul>
</div>

Tactical Investment Professional

Dallah Hospital

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The Strategy Analyst supports the (CSO) in driving the healthcare organization's strategic agenda by translating the organizational vision into measurable, actionable outcomes. The role exists to ensure that the organization's strategic plan is continuously monitored, rigorously analysed, and effectively executed across all departments. Through the application of the Balanced Scorecard (BSC) framework, advanced data analysis, and structured process improvement project tracking, the Strategy Analyst serves as the analytical and operational backbone of the Corporate Strategy function. The incumbent plays a pivotal role in bridging executive-level strategic intent with day-to-day organizational performance, enabling the CSO and the broader leadership team to make timely, evidence-based decisions that advance the organization's mission to deliver high-quality, patient-centred healthcare.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 
 Organizational Accountabilities:
 
 <ul>
 <li>
 Leads and supports the CSO in the annual and multi-year strategic planning cycle. Facilitates cross-departmental strategy alignment workshops and ensures all business units' objectives are coherently linked to the enterprise strategic plan.
 </li>
 <li>
 Owns the design, development, and continuous refinement of the organizational BSC across all four perspectives: Financial, Customer, Internal Processes, and Learning &amp; Growth.
 </li>
 <li>
 Prepares and presents high-level strategic performance reports &mdash; including KPI dashboards, variance analyses, and executive scorecards &mdash; for the CSO, C-Suite, and Board of Directors.
 </li>
 <li>
 Translates enterprise-level strategic objectives into departmental scorecards and operational targets, ensuring vertical and horizontal alignment throughout the organization.
 </li>
 <li>
 Engages with senior leadership and cross-functional heads to gather data, validate strategic assumptions, and build organizational buy-in for strategic initiatives.
 </li>
 <li>
 Identifies strategic-level risks, trends, and deviations. Provides analytical recommendations and escalates critical issues to the CSO with supporting evidence and proposed corrective actions. Identifies capability gaps in strategic thinking and BSC application across the organization. Advises on training needs and contributes to strategic literacy programmes.
 </li>
 </ul>
 
 
 
 
 Functional Accountabilities:
 
 <ul>
 <li>
 Performs advanced quantitative and qualitative analysis on clinical, operational, and financial datasets to identify trends, performance gaps, and strategic opportunities. Translates complex data into executive-level insights.
 </li>
 <li>
 Designs the KPI framework, defines measures and targets, and builds the architecture of dashboards and visual reports using Tableau or Power BI. Determines what is measured and why.
 </li>
 <li>
 Builds financial models, conducts scenario analyses, and performs cost-benefit and ROI assessments to support strategic investment decisions and recommendations to the CSO.
 </li>
 <li>
 Identify trends, issues, or deviations from the project plan and recommend corrective actions.
 </li>
 <li>
 Maintains oversight of the strategic project portfolio, monitoring alignment of all initiatives with the BSC and strategic objectives. Identifies portfolio-level risks and strategic gaps.
 </li>
 <li>
 Conducts impact assessments and cost-benefit analyses for process improvement initiatives. Evaluates post-implementation outcomes and integrates findings into the BSC and strategic reporting.
 </li>
 <li>
 Authors strategic presentations, memos, and briefing documents for the CSO, C-Suite, and Board. Leads preparation of materials for strategic planning retreats and board-level performance reviews.
 </li>
 <li>
 Attends strategic steering committees and executive meetings as an analytical resource. Contributes insights and follows up on strategic action items.
 </li>
 <li>
 Responds to time-sensitive analytical requests from the CSO and executive team, conducting rapid research and structured analysis to inform urgent strategic decisions.
 </li>
 <li>
 Not applicable. The Strategy Analyst focuses on analytical and strategic outputs, not PMO administration.
 </li>
 </ul>
 
 
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 Knowledge and Experience
 
 <ul>
 <li>
 Strong analytical skills with attention to detail and ability to interpret complex data.
 </li>
 <li>
 4&ndash;6 years in data analysis, business strategy, or strategic planning roles. Healthcare sector experience is a strong advantage.
 </li>
 <li>
 Proficient in Excel, PowerPoint, and data visualization tools (e.g., Power BI, Tableau).
 </li>
 <li>
 Experience working in structured environments with multiple stakeholders.
 </li>
 </ul>
 
 Education and Certifications
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Healthcare Management, Data Analytics, Economics, or related field &mdash; required. Master's degree (MBA, MHA, MPH) &mdash; strongly preferred.
 </li>
 <li>
 Certification in project analysis, business analytics, or project management (e.g., KPI, OKR, BSC..etc) &ndash; preferred.
 </li>
 <li>
 Certifications in strategy, analytics, or performance management (e.g., BSC Professional, OKR, PMP, Data Analytics) &mdash; preferred.
 </li>
 </ul>
 
 Skills
 
 <ul>
 <li>
 Excellent administrative and organizational skills.
 </li>
 <li>
 Good communication skills in Arabic and English (verbal and written).
 </li>
 <li>
 Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Ability to prepare clear reports, meeting minutes, and maintain accurate records.
 </li>
 <li>
 Time management skills with attention to detail and accuracy.
 </li>
 <li>
 Basic knowledge of IT service workflows and healthcare IT systems is desirable.
 </li>
 <li>
 Ability to manage confidential information professionally.
 </li>
 </ul>
 
 Attitude
 
 <ul>
 <li>
 Strong Work Ethic
 </li>
 <li>
 Dependability and Responsibility
 </li>
 <li>
 Possessing a Positive Attitude
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Honesty and Integrity
 </li>
 <li>
 Self-Motivated
 </li>
 <li>
 Motivated to Grow and Learn
 </li>
 <li>
 Strong Self-Confidence
 </li>
 </ul>
 
 
 
</div>

Strategy Analyst

NextEra

<div>
 
 Dear All,
 
 
 
 
 
 
 NextEra is
 
 looking for
 
 dynamic
 
 resources in
 
 Application Performance Monitoring Engineer
 
 role.
 
 
 
 
 
 
 Job Description: Application Performance Monitoring Engineer
 
 
 
 
 Experience Required:
 
 4+ years
 
 
 
 Headcount:
 
 3 engineers
 
 
 
 
 
 
 Role Overview
 
 
 
 Responsible for end-to-end
 
 application performance monitoring
 
 across web applications, microservices, and
 
 API layers
 
 using enterprise
 
 APM platform
 
 s. Ensures proactive detection, root cause analysis, and performance optimization across production environments.
 
 
 
 
 
 
 Mandatory Tools (at least one cert required)
 
 
 <ul>
 <li>
 
 Dynatrace
 
 (preferred &mdash; DCA / DCP certification)
 </li>
 <li>
 
 AppDynamics
 
 (Cisco AppDynamics Certified Performance Analyst)
 </li>
 <li>
 
 New Relic
 
 (New Relic Certified Performance Pro)
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deploy, configure, and manage APM agents across web, microservices, and API environments
 </li>
 <li>
 Build dashboards and alerting for SLA/SLO tracking and anomaly detection
 </li>
 <li>
 Perform root cause analysis on application degradation and latency issues
 </li>
 <li>
 Integrate APM tools with ITSM platforms (ServiceNow, Jira) for incident correlation
 </li>
 <li>
 Monitor containerized workloads (Kubernetes/Docker) and cloud-native services
 </li>
 <li>
 Define and track baseline performance metrics, throughput, error rates, and Apdex scores
 </li>
 <li>
 Support capacity planning based on APM trend data
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 4+ years hands-on with Dynatrace, AppDynamics, or New Relic in production environments
 </li>
 <li>
 Web application monitoring (Java, .NET, Node.js stack awareness)
 </li>
 <li>
 Microservices &amp; API monitoring (REST/GraphQL, service mesh awareness)
 </li>
 <li>
 Log analytics integration (Splunk, ELK, or equivalent)
 </li>
 <li>
 Basic scripting for automation (Python or Shell)
 </li>
 <li>
 ITIL foundation minimum
 </li>
 </ul>
 
 
 
 
 
 Good to Have
 
 
 <ul>
 <li>
 Cloud monitoring experience (OCI, AWS CloudWatch, Azure Monitor)
 </li>
 <li>
 OpenTelemetry / distributed tracing exposure
 </li>
 <li>
 Kubernetes observability (Prometheus + Grafana stack)
 </li>
 </ul>
 
 
 
 
 
 Evaluation-Specific Note for Sourcing
 
 
 
 Each profile submitted must include:
 
 <ol>
 <li>
 Valid APM platform certificate (Dynatrace / AppDynamics / New Relic)
 </li>
 <li>
 At least one documented project example covering web, microservices, or API monitoring
 </li>
 <li>
 Minimum 4 years verifiable APM-specific experience &mdash; not generic infrastructure monitoring
 </li>
 </ol>
 
 
 
</div>

Application Engineer

Confidential

Job Overview A prominent and highly respected organisation is seeking a motivated and detail-oriented Real Estate Development Analyst to join their dynamic team. This is a Full-Time position based in the thriving city of Riyadh, Saudi Arabia. The successful candidate will play a crucial role in supporting the real estate development team by providing in-depth financial analysis, comprehensive market research, and meticulous due diligence for a variety of landmark projects. This is an excellent opportunity for a talented analyst to contribute to significant developments within one of the region's most exciting real estate markets. Responsibilities  <ul><li>Conducting detailed financial modelling and analysis for potential and existing real estate development projects, including cash flow projections, IRR, and NPV calculations.</li><li>Performing comprehensive market research to identify and evaluate new investment and development opportunities, analysing trends, competitor activity, and demographic data.</li><li>Assisting in the due diligence process for property acquisitions, which includes reviewing financial, legal, and operational documentation.</li><li>Preparing high-quality investment memorandums, presentations, and reports for senior management and external stakeholders.</li><li>Developing and maintaining sophisticated financial models to support strategic decision-making throughout the project lifecycle.</li><li>Collaborating closely with internal teams, including project management, legal, and finance, to ensure seamless project execution.</li><li>Assisting with the preparation of project budgets, forecasts, and performance monitoring against key metrics.</li></ul>Qualifications  <ul><li>A Bachelor's degree in Finance, Real Estate, Economics, or a related discipline. A Master’s degree or professional qualification (e.g., CFA, RICS) is highly desirable.</li><li>Proven experience in a real estate analysis, development, or investment role.</li><li>Advanced proficiency in Microsoft Excel and extensive experience in creating complex financial models from scratch.</li><li>A strong understanding of real estate investment principles, valuation techniques, and development processes.</li><li>Exceptional analytical, quantitative, and problem-solving skills with a high level of attention to detail.</li><li>Excellent written and verbal communication skills in English. Proficiency in Arabic would be a significant advantage.</li><li>Strong organisational skills with the ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.</li><li>A proactive and commercially astute individual with a genuine passion for the real estate industry.</li></ul>

Real Estate Development Analyst

Fakeeh Care Group

<div>
 
 Description
 
 
 
 Key Responsibilities and Duties: 1. Provide first- and second-level technical support for hardware, software, and network issues. 2. Respond to service requests via phone, email, ticketing system, or in-person. 3. Troubleshoot and support desktop and laptop computers, mobile devices, printers, and other peripherals. 4. Install, configure, and maintain software, hardware, and system updates. 5. Assist in IT asset tracking, inventory management, and equipment setup. 6. Document technical issues and solutions in the service desk knowledge base. 7. Escalate complex issues to senior IT staff or specialized teams as needed. 8. Assist with onboarding and offboarding tasks, including hardware deployment and account setup. 9. Continuously monitor the performance and availability of systems and networks to ensure efficient and effective operation. 10. Plan, test, and implement upgrades for information systems. 11. Integrate new software applications into existing systems. 12. Oversee and supervise system administrators, coordinating with different entities to ensure seamless operations. 13. Ensure new applications are integrated and deployed efficiently across the business. 14. Maintain up-to-date technical documentation, ensuring it is organized and accessible for future reference. 15. Develop and implement backup and disaster recovery procedures to safeguard data and systems. 16. Develop procedures to maintain security and protect systems from unauthorized use, natural disasters, and user abuse.17. Develop tools, procedures, and training sessions for Operations, Client Support, and Systems Development staff to assist with their work. 18. Install, configure, and maintain servers and data storage systems. 19. Mentor team members and educate users on system administration best practices. 20. Stay updated with emerging technologies and best practices in system administration to ensure continuous improvement. 21. Other duties as assigned within the scope of the job.
 
 
 
 Requirements
 
 
 
 Job Requirements Skills and Abilities: - Strong knowledge of system administration for complex operating systems. - Proficiency in designing, implementing, and maintaining mission-critical systems. - Expertise in monitoring system performance and availability. - Ability to develop and implement backup and disaster recovery procedures. - Strong problem-solving skills to address complex technical challenges. - Excellent documentation and organizational skills for maintaining technical records. - Leadership and mentoring skills to guide team members and educate users. - Knowledge of emerging technologies and best practices in system administration. Experience: IT Specialist: 0 - 2 years of experience in IT support or application support in a healthcare setting. Senior IT Specialist: Minimum of 3 years of experience in IT support or application support in a healthcare setting. Education: Bachelor's degree in Information Technology, Computer Science, or related field. Language: Excellent command of oral and written English and prefer Arabic. Licenses / Certifications: Preferred certifications: - CompTIA A+ - Held Desk Institute Support Center Analyst (HDI-SCA) - Certified Hardware Asset Management Professional (CHAMP) Certified IT Asset Manager (CITAM) Microsoft Certified: Modern Desktop Administrator Associate Project Management Professional (PMP) IT Infrastructure Library (ITIL)
</div>

IT Specialist

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