project manager

AECOM

<div>Company Description 
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us. 
Job Description 
AECOM is seeking a creative, highly talented Senior Associate, Project Designer with extensive aviation experience to join our practice and help grow our Aviation market sector. We&rsquo;re looking for a team leader who is client-facing and is experienced in project management with design &amp; technical excellence. The successful candidate is driven by a passion for identifying project opportunities and delivering quality work. This role is focused on growing our successful aviation architecture practice.
As a Senior Associate, Project Designer with recognized technical expertise and experience in demanding, design driven projects, you will lead interdisciplinary teams. Leveraging your industry experience and technical acumen, you will drive a wide range of aviation projects including terminal renovations, hold room design, security checkpoint improvements, and airside facilities, through all phases of design, documentation, and construction. 
 
The successful candidate will be a designer who approaches aviation architecture with a passion, who works well with clients and stakeholders, and who understands the requirements of CBP, TSA, airlines and Terminal Managers. 
 
What you will do:<ul><li>
In partnership with the Project Director and Project Manager, you will lead a team, or multiple teams, in the design and technical documentation and delivery of a wide range of projects.</li><li>
Support the pursuit of excellence in new aviation projects.</li><li>
Develop solutions to a wide range of complex technical problems.</li><li>
Oversee and mentor the development of more junior designers and architects.</li><li>
Support communication between project team, clients, vendors, contractors, consultants, and building and permitting officials.</li></ul> 

Qualifications 
Minimum Requirements:<ul><li>
BA/BS plus ten years of related experience or demonstrated equivalency of experience and/or education.</li><li>
Licensed Architect and NCARB Certified.</li></ul>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in Architecture (BArch) or Bachelor of Science in Architecture + Master&rsquo;s degree in Architecture with 10+ years of relevant experience in design, resolving technical issues, or demonstrated equivalency of experience and/or education.</li><li>
Revit and BIM as well as experience in Photoshop, Microsoft Office, InDesign, and software such as Rhino, SketchUp, or other visualization tools.</li><li>
Experience with principles of Lean Design and Construction a plus.</li><li>
Solid knowledge of building codes, standards, building construction, and building structures pertinent to aviation projects.</li><li>
Affinity with developing details and experience in construction documents.</li><li>
Ability to lead integrated design teams of varying sizes to accomplish project delivery from concept through construction document completion and may perform construction administration.</li><li>
Ability to be client facing and lead client discussions, presentations, and charrettes.</li></ul> 

Additional Information 
<ul><li>
Sponsorship for US employment authorization is not available now or in the future for this position.</li><li>
Relocation is not available for this position.</li></ul><div></div>
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community&mdash;where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</div>

Senior Associate, Project Designer

Santander Bank, N.A.

<div>
 Country: United States of America
 
 
 
 Your Journey Starts Here
 
 
 
 Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
 
 
 An exciting journey awaits, if you are interested in exploring the possibilities
 
 We Want to Talk to You!
 
 
 
 
 The Difference You Make
 
 
 
 The Sr. Specialist, Technical Project Management is responsible to communicate observations to enterprise clients and plan to meet desired outcomes in a timely manner. The incumbent will also create, guide and communicate project plans.
 
 
 <ul>
 <li>
 Manages and implements internal or external construction projects or programs with a defined start and end.
 </li>
 <li>
 Leads team members from various job families through a defined project life cycle.
 </li>
 <li>
 Plans, develops, coordinates and assists with project activities through all project phases (e.g., project planning, execution, communication, financial management and issues/risk mitigation).
 </li>
 <li>
 Allocates, obtains and manages resources and project management tools to achieve project objectives.
 </li>
 <li>
 Creates and implements assessment processes to enforce timely completion of projects in accordance with standards and requirements.
 </li>
 <li>
 Identify and implement continuous improvement practices.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Bachelor's Degree or equivalent work experience: Business Administration, Management Information Systems, Construction Project Management, Architecture, Engineering or equivalent - Required.
 
 
 3+ Years Same or similar role. - Required.
 
 
 <ul>
 <li>
 Self-motivated, enthusiastic, strong work ethic.
 </li>
 <li>
 Highly organized, strong time management skills, and ability to follow-up action items and requests.
 </li>
 <li>
 Results oriented.
 </li>
 <li>
 Quality and improvement focused.
 </li>
 <li>
 Ability to multi-task.
 </li>
 <li>
 Strong oral and written communication skills.
 </li>
 <li>
 Ability to work with various levels of people in the organization.
 </li>
 <li>
 Comfortable working in a fast-paced environment.
 </li>
 <li>
 Constant desire to learn.
 </li>
 <li>
 Hands-on experience with product design and testing, customer service, and community management.
 </li>
 <li>
 Ability to take complicated technical problems and synthesize them into their key points.
 </li>
 <li>
 Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner.
 </li>
 <li>
 Ability to prioritize tasks, manage risks, estimate timelines, and keep the ball rolling when working with multiple teams.
 </li>
 <li>
 Demonstrated ability to quickly understand complex systems.
 </li>
 <li>
 Comfortably interacts with individuals at all levels within an organization.
 </li>
 <li>
 Onsite Field work will be required.
 </li>
 <li>
 Ability to travel to job sites which may be out of state.
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 PMP Project Management Professional - Preferred.
 
 
 </li>
 </ul>
 
 It Would Be Nice For You To Have
 
 
 
 Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
 
 
 Experience in Microsoft Office products.
 
 
 
 What Else You Need To Know
 
 
 
 The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
 
 
 
 
 Base Pay Range
 
 
 
 
 
 Minimum
 
 
 
 $67,500.00 USD
 
 
 
 Maximum
 
 
 
 $112,500.00 USD
 
 
 
 Link To Santander Benefits
 
 
 
 
 Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
 
 
 
 
 Risk Culture
 
 
 
 We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
 
 
 
 EEO Statement
 
 
 
 At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
 
 
 
 Working Conditions
 
 
 
 Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
 
 
 
 Employer Rights
 
 
 
 This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
 
 
 
 What To Do Next
 
 
 
 If this sounds like a role you are interested in, then please apply.
 
 
 We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
 
 
 
 Primary Location:
 
 Boston, MA, Boston
 
 
 
 Other Locations:
 
 Massachusetts-Boston
 
 
 
 Organization:
 
 Santander Bank N.A.
 
 
 AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
</div>

Construction Coordinator, Boston, MA

Harvard University

<div></div><div><div><div><div><div><div>November 19, 2025
</div></div><div><div><div>001846SR</div></div></div></div></div></div></div>
 <div><div><div>Company Description 
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Why join Harvard Business School?
Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business. 
Job Description 
Launched in 2022, the Digital Data Design Institute at Harvard (D^3) is a global research center that provides research-driven insights, accessible to anyone in the world, on using AI and digital technologies to advance business and society.
Founded on the premise that AI technology is only half the answer and that businesses must also revamp their processes to harness AI&rsquo;s potential, the Institute is made up of an unbiased, multidisciplinary team of researchers and scientists, business leaders, and entrepreneurs. D^3 consists of numerous Harvard and Harvard Business School (HBS) faculty and produces cutting-edge research into the changes in the business landscape as a result of AI and digital transformation.
The Research Manager will manage and lead the delivery of a new and ambitious research program between the Digital Data Design Institute at Harvard (D^3) and an established industry partner to advance research on digital transformation and artificial intelligence in business.
The Research Manager will report to D^3 Director of Research Services and an administrative manager in the Research Staff Services office. Ideal candidates will be comfortable in an environment that requires a high level of independence, intellectual curiosity, and the ability to use discretionary judgment.
Primary Duties<ul><li>
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.</li><li>
Manage the research program in partnership with HBS faculty and external collaborators, ensuring alignment on goals, deliverables, and timelines.</li><li>
Represent the program to internal leadership and sponsoring funder, providing regular updates on progress, milestones, and deliverables.</li><li>
Project management including but not limited to tracking deliverables and project milestones, notes and actions from meetings with collaborators, and preparing budgets and monitoring spending.</li><li>
Assist faculty principal investigators in managing research compliance needs, including the coordination of Institutional Review Board (IRB) submissions, data use agreements (DUA), and data safety application process with researchers; promote best practices for the responsible conduct of research and research integrity.</li><li>
Oversee the planning and execution of conferences and events showcasing research outcomes to academic and industry audiences.</li><li>
Support the hiring, onboarding, and workflow of program staff.</li><li>
Collaborate with internal and external teams to drive the creation and delivery of research driven insights for practitioner audiences.</li><li>
Responsible for other duties as assigned.</li></ul> 
Qualifications 
Basic Qualifications<ul><li>
B.A., B.S., or equivalent bachelor&rsquo;s degree is required</li><li>
5+ years work experience in research administration, compliance, or project management is required</li></ul>
Additional Qualifications and Skills<ul><li>
Master's degree preferred.</li><li>
Experience managing staff and teams preferred.</li><li>
Experience in higher education, research, or complex organizations such as Harvard Business School is helpful. Demonstrated understanding of research methods and protocols preferred.</li><li>
Strong verbal and written communication skills and ability to effectively present information in a range of ways and to varied audiences, including HBS faculty and external executive level stakeholders.</li><li>
Proven ability to handle multiple work streams simultaneously, to adapt to changes in priorities, and to remove obstacles when necessary; ability to work calmly under pressure, work both independently and as a leader, take initiative; and follow projects through to completion.</li></ul>
Candidates with significant advanced experience may be considered at a higher salary grade (57). 
Additional Information 
Additional Information: This is an immediate hire full-time term position through April 14, 2026, with strong potential for reappointment based on funding and performance.
Standard Hours/Schedule: 40 hours per week
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening: Education, Identity
Other Information: We are reviewing applicants on a rolling basis and encourage applying ASAP for consideration.
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week, and departments provide onsite coverage Monday &ndash; Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter, writing sample, and transcripts are required to be considered for this opportunity.<div></div>
Work Format Details
This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University&rsquo;s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges
This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:<ul><li>
Generous paid time off including parental leave</li><li>
Medical, dental, and vision health insurance coverage starting on day one</li><li>
Retirement plans with university contributions</li><li>
Wellbeing and mental health resources</li><li>
Support for families and caregivers</li><li>
Professional development opportunities including tuition assistance and reimbursement</li><li>
Commuter benefits, discounts and campus perks</li></ul>
Learn more about these and additional benefits on our Benefits &amp; Wellbeing Page.

EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.</div></div></div>

Research Manager, Digital Data Design Institute

NOBULL

<div>
 NOBULL is a wellness community that invites and challenges individuals who aspire to be a better version of themselves mentally, emotionally and physically. Through footwear, apparel, nutrition, and a winning mentality, we provide the plays and playbook for your personal pursuit of self-improvement. Our company is comprised of a small team of bright, passionate, and hardworking individuals dedicated to making a difference in people&rsquo;s lives.
 
 
 We&rsquo;re looking for a Content Manager who can bring ideas to life across marketing, eCommerce, social, and brand creative. In this role, you&rsquo;ll ideate, create, and keep projects moving, connecting the dots between teams, and ensuring our stories show up in the right way, in the right places. You&rsquo;ll partner with the Director of Content Marketing, the Director of Social Media, the Brand Creative team, and trusted freelancers to deliver content that inspires, informs, and engages our community.
 
 
 A portfolio, account, or website showcasing your work is required as part of your application for this role.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Work closely with the Marketing and eCommerce teams to understand and prioritize content needs
 </li>
 <li>
 Support the Director of Content Marketing by helping to develop creative concepts, shoot and edit content, project timelines, and budgets
 </li>
 <li>
 Be present at production and brand events to capture content firsthand
 </li>
 <li>
 Bring content to life by coordinating briefs, shot lists, and working with the Brand Creative team and external talent
 </li>
 <li>
 Build and maintain strong relationships with freelance talent
 </li>
 <li>
 Help keep our digital asset management system organized and up-to-date, and tracking usage rights
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in content or creative project management
 </li>
 <li>
 Bachelor&rsquo;s degree in Fine Arts, Media Arts, Marketing, or a related field
 </li>
 <li>
 Experience managing creative projects across multiple mediums of design, photography, video, and copy
 </li>
 <li>
 Strong organizational and communication skills; able to juggle multiple priorities without losing track of the details
 </li>
 <li>
 A collaborative spirit, you&rsquo;re a team player who&rsquo;s willing to roll up your sleeves and make things happen
 </li>
 <li>
 Proficiency in industry-standard creative applications (Adobe Creative Suite) and comfort with basic tools (Google Workspace, MS Office, Zoom)
 </li>
 <li>
 Bonus points if you have a trusted network of freelance talent
 
 
 
 </li>
 </ul>
 If you are an applicant located in California, please review our California Applicant Privacy Notice, which explains the categories of personal information that we collect and the purposes for which we use such personal information.
 
 
 Unsolicited resumes from external staffing agencies will not be accepted.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Manager, Content Creator

Shift Technology

<div><div>Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.</div>
Shift Technology is seeking a Manager, Creative &amp; Content Operations to power the processes, systems, and structure behind our global marketing engine. In this role, you'll plan and prioritize creative resources, manage creative projects from conception to delivery, and develop operational strategies that balance efficiency and impact. You'll also play a key role in content planning and publishing, ensuring the excellence of our external content hub. As the leader and primary owner of these functions, you'll play a central role in ensuring our brand consistently shines as the leading AI partner to insurers.

YOUR RESPONSIBILITIES
<ul>
<li>Oversee end-to-end production of all creative projects across digital, print, motion, and web design.</li>
<li>Forecast and prioritize creative resource needs in order to plan production and delivery timelines, as well as make recommendations on staffing and budget needs.</li>
<li>Evolve operational processes for creative production, workflows, and best practices to improve visibility, efficiency, and ensure brand excellence.</li>
<li>Coordinate the delivery of Marketing Operations and Digital Marketing needs for key initiatives, including brand campaigns, product launches, and events.</li>
<li>Manage publishing for Shift's external content hub, maintaining standards and best practices to ensure consistency and brand adherence.</li>
<li>Lead content planning sessions, coordinating global marketing teams across Field, Product, and Brand Marketing teams.</li>
<li>Monitor and report on content performance across discovery channels, including organic search and GenAI referral traffic, documenting best practices and making recommendations to enhance impact.</li>
<li>Serve as day-to-day lead for a large-scale website redesign project, partnering with internal and external teams to deliver a best-in-class digital experience.
</li></ul>QUALIFICATIONS
<ul>
<li>Bachelor's degree in business administration, marketing, or related field</li>
<li>5+ years experience working in an agency setting or on a B2B tech marketing team</li>
<li>Experience working with international organization or clients in international markets</li>
<li>Demonstrated ability in implementing or evolving project management methodologies and workflows</li>
<li>Direct experience with project management software, including Asana or similar</li>
<li>Excellent written and verbal communication skills</li>
<li>Excellent problem-solving skills and the ability to thrive in ambiguity</li>
<li>A solution-oriented mindset, with adaptability in a fast-paced, evolving environment</li>
<li>A team-oriented attitude, with a proactive and forward-thinking approach

 #LI-MG1
<div>
#LI-HYBRID</div>
</li>
</ul><div>To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight:
<ul>
<li>Flexible remote and hybrid working options</li>
<li>Competitive Salary and a variable component tied to personal and company performance</li>
<li>Company equity</li>
<li>Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth</li>
<li>Generous PTO and paid holidays</li>
<li>Mental health benefits</li>
<li>2 MAD Days per year (Make A Difference Days for paid volunteering)</li>
</ul>
Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.

Please be aware of scammers and only trust correspondence that comes from emails ending in &quot;shift-technology.com&quot;. We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.

Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.</div></div>

Creative and Content Operations Manager (Hybrid)

Optum

<div>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 
You're empowered to do your best by supporting Optum Government Solutions Massachusetts (MA) Long Term Services and Supports (LTSS) Third Party Administration (TPA) program. Supporting the Commonwealth of Massachusetts, the MALTSS TPA program manages several elements of MassHealth's LTSS program, including prior authorization, provider enrollment and credentialing, program integrity, and quality improvement. The Sr. Business Analyst will be a subject matter expert responsible for end-to-end project activities and coordination related to the MALTSS business, as well as creating, controlling, and improving business processes. This position will lead projects related to implementation of client requirements, new processes, and quality improvement activities, including creating project plans, business requirement documents, UAT, and assisting with creating training materials. 
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. 
Primary Responsibilities:<ul><li>
Generally work is self-directed and not prescribed</li><li>
Works with less structured, more complex issues</li><li>
Serves as a resource to others</li><li>
Assesses and interprets customer needs and requirements</li><li>
Identifies solutions to non-standard requests and problems</li><li>
Solves moderately complex problems and/or conducts moderately complex analyses</li><li>
Works with minimal guidance; seeks guidance on only the most complex tasks</li><li>
Provides explanations and information to others on difficult issues</li><li>
Coaches, provides feedback, and guides others</li><li>
Acts as a resource for others with less experience</li></ul> 
Core Accountabilities:<ul><li>
Serve as a subject matter expert driving end to end project execution, business analysis, and process improvement</li><li>
Ability to collaborate with several different business workstreams to understand their unique business functions and processes. Understand and/or anticipate potential downstream impacts current and/or new processes would have on the different business workstreams</li><li>
Strong understanding of how to write business requirements, create a project plan, operationalize regulations, and follow PMO best practices supporting both clinical and non-clinical workstreams</li><li>
Implement approved business process changes and/or system solution changes by managing all process/project documentation including Business Requirements Documents, UAT test cases, and managing a project timeline using relevant tools (MS project, Teams, MS Word etc.)</li><li>
Summarize and communicate proposed process and/or technical solution changes, including any potential impacts or risks associated with the change, to a variety of stakeholders including the workstream leaders, client, and senior leadership</li><li>
Provide input on relevant policies, procedures, and/or training and job aids to support new or updated business processes to ensure ongoing consistency</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in 
Required Qualifications:<ul><li>
2+ years of experience creating Business requirements documents and Project Plans</li><li>
2+ years of experience as a Business Analyst or Business Process Analyst</li><li>
2+ years working in healthcare, preferably Utilization Management and/or Provider Support</li><li>
1+ years of project management experience</li><li>
Background interfacing with external client stake holders</li><li>
Excellent time management, organizational, and prioritization skills with ability to balance multiple priorities</li><li>
Proficient with Visio, Word, Excel and PowerPoint</li></ul> 
Preferred Qualifications:<ul><li>
2+ years of experience working with Medicaid and/or State Government</li><li>
Familiarity with Optum and Optum's products &amp; services</li><li>
Familiarity with Salesforce</li></ul><div><ul><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul></div> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Sr Business Analyst - Remote

Cherokee Federal

<div>Senior Service Management Lead 
The Senior Service Management Lead serves as the leader responsible for the overall management, execution, and delivery of regional IT support service programs in support of the Environmental Protection Agency&rsquo;s (EPA) mission. This position oversees aspects of the regional program performance, including financial management, technical operations, personnel administration, and contract compliance. Acts as one of primary point of contact for EPA Regional IT leadership, the Senior Service Management lead ensures the seamless integration of contractor services with EPA&rsquo;s strategic goals, operational requirements, and federal IT standards. 
This role requires a seasoned professional with deep experience managing large-scale IT service programs within the federal environment. The Senior Service Management Lead provides proactive leadership across multidisciplinary teams, ensuring on-time, high-quality deliverables while maintaining strict adherence to EPA processes, security mandates, and performance metrics. The ideal candidate combines strategic vision with hands-on oversight, driving continuous improvement, risk mitigation, and customer satisfaction across all facets of IT service delivery. 
Compensation &amp; Benefits:
Estimated Starting Salary Range for Senior Service Management Lead : TBD
Pay commensurate with experience. 
Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. 
Senior Service Management Lead Responsibilities Include:
<ul><li><div>Responsible for being the primary liaison to the Government at the task order level. Oversees IT support service (and related ITIL) processes to make sure they are being effectively executed. Leads continual improvement of processes and manages the lifecycle of services.
</div></li><li><div>Provides oversight and guidance for the implementation of service processes, procedures, work instructions, and associated tools.
</div></li><li><div>Oversees knowledge management, training and education programs.
</div></li><li><div>Aligns service processes and activities to the ISO 20000 Information Technology &ndash; Service Management standard.
</div></li><li><div>Assigns a Named Technical Representative for each task order service processes.
</div></li><li><div>Collaborates with service managers and functional leaders including engineering, operations, and service desk as well as other EPA contractors and service providers to enable seamless service execution across the service area. Responsibilities will be further defined at the task order level.
</div></li><li><div>Performs other job duties as assigned 
</div></li></ul> 
 
Senior Service Management Lead Experience, Education, Skills, Abilities requested:
<ul><li>Education requirements:
<ul><li>Bachelor&rsquo;s degree in business administration, business management, information systems, information technology, engineering, or equivalent experience
</li></ul></li><li>Certification Requirements:
<ul><li>ITIL v3 Expert and/or ITIL 4 Managing Professional
</li><li>Certified TBM Executive (CTBME)
</li></ul></li><li>Experience Level Requirements:
<ul><li><div>10 years of experience managing IT Support Services with similar scope and complexity
</div></li><li><div>Demonstrated experience working closely with IT managers, Business Process Partners and end users to establish processes and service level objectives consistent with defined service level expectations.
</div></li><li><div>Demonstrated experience managing teams of IT professionals supporting a large AO with a highly mobile workforce.
</div></li><li><div>Familiarity with Federal IT security requirements.
</div></li></ul></li><li>Minimum Security Level:
<ul><li>Tier 4 Public Trust (High Risk/Sensitive)
</li></ul></li><li>Mut pass pre-employment requirements of Cherokee Federal.
</li></ul>Company Information:
Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal &ndash; the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government&rsquo;s mission with compassion and heart. To learn more about CNSS , visit cherokee-federal.com. 
#CherokeeFederal #LI-PY1 
Keywords:
<ul><li>ITIL Service Management
</li><li>ISO 20000 Compliance
</li><li>TBM (Technology Business Management)
</li><li>Federal IT Operations
</li><li>Service Level Management (SLAs)
</li></ul>Similar job titles:
<ul><li>IT Service Delivery Manager
</li><li>Service Management Director
</li><li>IT Operations Manager
</li><li>Regional IT Program Manager
</li>Enterprise Service Desk Manager 
<li>
</li></ul>Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. 
Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.
Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. 
Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.</div>

Senior Service Management Lead

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