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electrical engineer

technical support engineer

Rapiscan Systems

<div>Overview:
<div>
Rapiscan Systems is a global leader in detection technology, providing advanced cargo and vehicle inspection solutions for ports, borders, military installations, high-risk facilities, and security checkpoints. Our systems support customers worldwide in combating terrorism, drug smuggling, illegal immigration, and trade fraud. Using low-, medium-, and high-energy X-ray technologies, our solutions are engineered for reliability, performance, and operator satisfaction through innovative design and imaging excellence.</div><div></div><div><b><br>
Position Overview</b><br>
We are seeking skilled and motivated Field Service Technicians (FSTs) to join our team in Qiddiya City, Saudi Arabia. In this role, you will deliver Level 1 and Level 2 field technical support for advanced cargo and vehicle inspection systems. You will be responsible for diagnosing, maintaining, and repairing complex X-ray scanning equipment, while supporting the daily activities of Level 3 Field Service Engineers (FSEs).</div>
Responsibilities:
<ul><li><b>System Maintenance &amp; Repair</b><br>
Perform Level 1 and Level 2 maintenance, troubleshooting, and repair of Cargo Vehicle Inspection (CVI) systems and subsystems, including mechanical, electrical, and software components, as directed by the Field Service Engineer (FSE).</li><li><b>
Technical Diagnostics &amp; Fault Resolution</b><br>
Identify, isolate, and resolve technical issues across CVI systems, ensuring minimal downtime and optimal system performance. This includes both proactive and reactive maintenance tasks.</li><li><b>
Technical Communication &amp; Escalation</b><br>
Provide clear and concise oral and written reports to escalate complex technical issues (Level 3) to engineering teams or site engineers, ensuring accurate and timely resolution.</li><li><b>
Installation Support</b><br>
Assist installation teams during system deployment phases, including setup, configuration, and initial testing of CVI systems.</li><li><b>
Documentation &amp; Reporting</b><br>
Complete all required technical documentation, including service daily and weekly reports, system logs. Accurately input service data into internal databases and reporting tools.</li><li><b>
Compliance &amp; Safety</b><br>
Adhere to all company, customer, and regulatory safety standards and protocols while working on-site.</li></ul>
Qualifications:
<ul><li>Worked in field service or maintenance/repair of a range of products</li><li>
Ability to work on their own in harsh and remote environments</li><li>
Ability to work as part of a team</li><li>
Operating power tools</li><li>
Use of hand tools
</li><li>Experience gained within an electrical or mechanical discipline
</li><li>Previous experience of Field Service Delivery would be advantageous but full training would be provided for the right candidate.
</li><li>IPAF Manlift training is an advantage
</li><li>Arabic speaking is an advantage</li><li>
Engineering Degree- Preferable</li></ul></div>

Field Service Technician - Saudi

OSI Systems, Inc

<div><div><ul><li>Riyadh, Saudi Arabia</li><li>
34960</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Job Description
</b></h2><div>Overview<div><br>
Rapiscan Systems is a global leader in detection technology, providing advanced cargo and vehicle inspection solutions for ports, borders, military installations, high-risk facilities, and security checkpoints. Our systems support customers worldwide in combating terrorism, drug smuggling, illegal immigration, and trade fraud. Using low-, medium-, and high-energy X-ray technologies, our solutions are engineered for reliability, performance, and operator satisfaction through innovative design and imaging excellence.</div><div></div><div><br>
Position Overview<br>
We are seeking skilled and motivated Field Service Technicians (FSTs) to join our team in Qiddiya City, Saudi Arabia. In this role, you will deliver Level 1 and Level 2 field technical support for advanced cargo and vehicle inspection systems. You will be responsible for diagnosing, maintaining, and repairing complex X-ray scanning equipment, while supporting the daily activities of Level 3 Field Service Engineers (FSEs).</div><br>
<br>
Responsibilities<br>
<br>
<br>
<ul><li>System Maintenance &amp; Repair<br>
Perform Level 1 and Level 2 maintenance, troubleshooting, and repair of Cargo Vehicle Inspection (CVI) systems and subsystems, including mechanical, electrical, and software components, as directed by the Field Service Engineer (FSE).</li><li>
Technical Diagnostics &amp; Fault Resolution<br>
Identify, isolate, and resolve technical issues across CVI systems, ensuring minimal downtime and optimal system performance. This includes both proactive and reactive maintenance tasks.</li><li>
Technical Communication &amp; Escalation<br>
Provide clear and concise oral and written reports to escalate complex technical issues (Level 3) to engineering teams or site engineers, ensuring accurate and timely resolution.</li><li>
Installation Support<br>
Assist installation teams during system deployment phases, including setup, configuration, and initial testing of CVI systems.</li><li>
Documentation &amp; Reporting<br>
Complete all required technical documentation, including service daily and weekly reports, system logs. Accurately input service data into internal databases and reporting tools.</li><li>
Compliance &amp; Safety<br>
Adhere to all company, customer, and regulatory safety standards and protocols while working on-site.</li></ul>
<br>
Qualifications<br>
<br>
<br>
<ul><li>Worked in field service or maintenance/repair of a range of products</li><li>
Ability to work on their own in harsh and remote environments</li><li>
Ability to work as part of a team</li><li>
Operating power tools</li><li>
Use of hand tools
</li><li>Experience gained within an electrical or mechanical discipline
</li><li>Previous experience of Field Service Delivery would be advantageous but full training would be provided for the right candidate.
</li><li>IPAF Manlift training is an advantage
</li><li>Arabic speaking is an advantage</li><li>
Engineering Degree- Preferable</li></ul></div></div></div>

AB Tech For Information Technology Co.

<div>
 <p>
  drives complex engineering projects by designing systems, conducting advanced analysis, and ensuring compliance with industry standards
 </p>
 <p>
  troubleshoot critical issues, mentor junior staff, and lead cross-functional teams to deliver projects on time, bridging technical design with practical implementation
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Design and Analysis:
   </strong>
   Develop, review, and approve technical drawings, calculations, and specifications (e.g., HVAC, structural, or electrical).
  </li>
  <li>
   <strong>
    Project Leadership:
   </strong>
   Manage project lifecycles, including planning, scheduling, risk assessments (HAZID/HAZOP), and vendor coordination.
  </li>
  <li>
   <strong>
    Technical Troubleshooting:
   </strong>
   Diagnose complex system failures, perform root cause analysis, and implement corrective actions.
  </li>
  <li>
   <strong>
    Quality and Compliance:
   </strong>
   Ensure all work adheres to safety codes, industry standards (ISO, IEEE, etc.), and internal company procedures.
  </li>
  <li>
   <strong>
    Mentorship:
   </strong>
   Provide guidance and technical expertise to junior engineers and technicians.
  </li>
  <li>
   <strong>
    Documentation:
   </strong>
   Generate detailed technical reports, manuals, and proposals.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills and Qualifications
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s or Master&rsquo;s degree in Engineering (Mechanical, Civil, Electrical, or related discipline).
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   Typically 7+ years of relevant, hands-on engineering experience in specific industry sectors.
  </li>
  <li>
   <strong>
    Technical Proficiency:
   </strong>
   Advanced knowledge of industry-specific software (e.g., AutoCAD, SolidWorks, MATLAB) and, for IT/hardware roles, proficiency in network infrastructure or system analysis.
  </li>
  <li>
   <strong>
    Licensure:
   </strong>
   Professional Engineer (P.Eng.) registration is often required or preferred.
  </li>
  <li>
   <strong>
    Soft Skills:
   </strong>
   Strong analytical, communication, and leadership skills to manage multidisciplinary teams.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Technical Engineer

SenseTime MEA

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Delivery Engineer
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Summary:
  </strong>
  Are you passionate about technology and looking to kickstart your career in field engineering? We are looking for a
  <strong>
   Junior/Senior Delivery Engineer
  </strong>
  to support our projects in Saudi Arabia. You will get hands-on experience with hardware, networks, and client interaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Will Do:
  </strong>
 </p>
 <p>
  Get Projects Ready: Handle pre-deployment tasks such as site surveys (checking power, space, cabling), hardware preparation, and basic network setup.
 </p>
 <p>
  Plan &amp; Execute: Work with product managers and solution experts to understand what the customer needs and help turn that into a deployment plan.
 </p>
 <p>
  Be the Face of the Company: Serve as the primary contact person for customers during the installation phase, ensuring they are satisfied and informed.
 </p>
 <p>
  Connect Teams: Act as the bridge between the field and HQ, coordinating with developers and hardware engineers to solve on-site challenges.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who You Are:
  </strong>
 </p>
 <p>
  Educational Background: You hold a Bachelor&rsquo;s degree in ICT, CS, Engineering, or similar.
 </p>
 <p>
  Network Savvy: You have a foundational knowledge of computer networks.
 </p>
 <p>
  Must know: How to configure an IP address, understand the difference between LAN/WAN, and use basic Linux/Windows network commands.
 </p>
 <p>
  Python Plus: Experience with Python scripting is a strong advantage.
 </p>
 <p>
  Attitude: You have an extreme passion for learning. You are a clear communicator who enjoys talking to people and solving real-world problems.
 </p>
 <p>
 </p>
</div>


Delivery Engineer

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced<br>
Primary -&gt; Technology | Windows and MAC Support | OS administration | 3 - Experienced<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 3 - Experienced<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 3 - Experienced<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.<br>
3) To support daily technical support activities for computers &amp; all other end point devices<br>
4) Update the support ticket with the progress<br>
5) To set up and test desktop computer peripherals<br>
6) To perform the system changes adhered to organizational policies<br>
7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance<br>
8) Maintain technical documentation in association with other functional departments<br>
9) Technical Skills<br>
a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot &amp; isolating hardware issues<br>
b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment<br>
c. Ability to Install remote tools like Putty to establish connectivity between two devices<br>
d. Ability to replace allowed HW components (such as HDD, memory)<br>
e. Ability to work with various assessment tools to identify the different hardware models available<br>
f. Ability to test the compatibility of Image with the various hardware models available, where needed<br>
g. Windows Operating System<br>
h. Exchange and Mobility Clients<br>
i. Printer management<br>
j. Backup and Recovery<br>
k. Audio, Video support<br>
l. End Point Security<br>
m. Vendor co-ordination<br>
n. Asset management<br>
o. Incident management<br>
p. Patch management<br>
q. MAC OS Support<br>
r. Basic Linux knowledge is an added advantage<br>
s. VIP User Support:</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
02-Feb-2026</p></div></div></div></div></div><div></div>

Administrator - Field Services

Smiths Group

<div><b>Company Description</b><p><br>
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.</p><p>
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.</p><p>
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.</p><p>
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.</p><b><br>
Job Description</b><p><br>
Providing technical leadership across large installations and projects, you&rsquo;ll bring a strong electronic technical problem-solving mentality and exceptional product knowledge. You&rsquo;ll need to be a great communicator, happy to act and take ownership of technical challenges &ndash; and be comfortable involving the right people to get the job done.</p><p>
In addition to providing leadership to junior colleagues, you&rsquo;ll be responsible for planning and executing technical installations, resolving technical issues and driving customer satisfaction. That means making sure you keep up-to-date on the technical aspects of all products, acting as a champion for a specific product or range:</p><p><b>
You&rsquo;ll also be expected to:</b></p><ul><li>
Make technical contributions across design, quality assurance, manufacture, installation and commissioning, operation or maintenance of Explosive Trace Detection, X-ray, CT or AMD products, equipment, systems, processes or services.</li><li>
Maximise the customer&rsquo;s operational performance and providing customer assistance where required</li><li>
Assesses product/equipment performance and recommend modifications or improvements</li><li>
Work with third parties to resolve technical issues</li><li>
Document process and procedures and create troubleshooting job aids</li><li>
Inform all stakeholders of technical service issues</li></ul><p>
You&rsquo;ll be working with customers and colleagues across different departments including management, R&amp;D, technical resources, and sales and marketing. This is a role that requires some travel, and may also require the ability to work outside of normal business hours.</p><b><br>
Qualifications</b><br>
<ul><li>
Able to drive results, you should have an Associate degree or related experience, along with the aptitude to learn specialized software programs.</li><li>
Your experience should include troubleshooting, field repair or technical support activities centered on electrical and mechanical systems and equipment.</li></ul><br>
<b>
Additional Information</b><p><b><br>
We offer&hellip;</b></p><p>
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.</p><p><b>
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.</b></p><div></div><p>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.</p><p>
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</p></div>

Field Service Engineer

alfanar

<div>
 Job description:
 <br/>
 <br/>
 Job Purpose
 <p>
  This position exists to provide hardware and software technical support efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.
 </p>
 Key Accountability Areas
 <p>
  Technical Support:
 </p>
 <ul>
  <li>
   Provide enterprise technical support in a professional manner by fixing the root cause of the issue using the resources on hand.
  </li>
  <li>
   Perform Installations, configuring systems, Printers, Network/Wifi, BitLoker, diagnosing hardware/software faults, solving technical problems, supporting roll-out of new applications to meet given SLA and customer satisfaction.
  </li>
  <li>
   Provide support for end users on different operating systems including Windows and Mac OS
  </li>
  <li>
   Provide enterprise support for On-site and remote support at the assigned IT incident for any alfanar site
  </li>
  <li>
   Work on providing Operations Management support for Day to day service operations using incident management
  </li>
  <li>
   Implement IT department policies and processes when responding to end user support requests within the site (s) in addition to remote support in line with agreed SLA delighting customers on every ticket.
  </li>
  <li>
   Serve as contributing member of a high performing technical support team by providing our customers with on-field support via MS-Teams, Phone, Email and chat support.
  </li>
 </ul>
 <p>
  SLA Adherence:
 </p>
 <ul>
  <li>
   Follow Service Level Agreement targets for all operational process including incidents and problems
  </li>
  <li>
   Follow Service center response time and reliability within agreed tolerance limits
  </li>
  <li>
   No logical security incidents and No physical security breaches
  </li>
  <li>
   Work in coordination with respective product support teams during maintenance phase to ensure system stability and satisfaction
  </li>
 </ul>
 <p>
  Software Compliance:
 </p>
 <ul>
  <li>
   Ensure we legalize all used software within the site(s) and eliminate any risk in illegal software usage.
  </li>
  <li>
   Ensure all installed applications are compliant with IT Department security, governance and corporate policies and standards
  </li>
  <li>
   Knowledge Management:
  </li>
  <li>
   Creating and maintaining the Knowledge articles/records using ITSM knowledge management to document the knowledge gained and information for other team members to fix the future issues.
  </li>
  <li>
   Be a team player in supporting fellow Technical Support staff by guiding them on knowledge search enhancements.
  </li>
 </ul>
 <p>
  Documentation:
 </p>
 <ul>
  <li>
   Document ticket summary for all your assigned tickets in a professional manner on problem description, solution proposed/fixed/workaround by using the ITSM tool and following IT department templates.
  </li>
  <li>
   Provide management updates on your daily/weekly/monthly progress in the formats/tools shared.
  </li>
  <li>
   Document relevant issues identified as a problem to get the analysis on fixing the root cause.
  </li>
 </ul>
 Role Accountability
 <p>
  HR Proficiency:
 </p>
 <ul>
  <li>
   Ability to obtain updated soft and technical skills related to the job.
  </li>
 </ul>
 <p>
  Delivery:
 </p>
 <ul>
  <li>
   Perform the planned activities to meet the operational and development targets as per delivery schedules.
  </li>
  <li>
   Utilize resources effectively to achieve objectives within efficient cost and time.
  </li>
  <li>
   Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
  </li>
 </ul>
 <p>
  Problem-Solving:
 </p>
 <ul>
  <li>
   Solve any related problems arise and escalate any complex operational issues.
  </li>
 </ul>
 <p>
  Quality:
 </p>
 <ul>
  <li>
   Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
  </li>
 </ul>
 <p>
  Business Process Improvements:
 </p>
 <ul>
  <li>
   Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
  </li>
 </ul>
 <p>
  Compliance:
 </p>
 <ul>
  <li>
   Comply to related policy and procedures and work instructions.
  </li>
 </ul>
 <p>
  Health, Safety, and Environment:
 </p>
 <ul>
  <li>
   Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
  </li>
 </ul>
 Academic Qualification   Bachelor Degree in Computer Science or Any relevant field     Work Experience   2 to 4 Years     Technical / Functional Competencies   Data Security Encryption Tools/Techniques Emerging Network Technology Help Desk Technologies Technical Tools and Products Technology Industry Knowledge Technology Platforms
 <br/>
 <br/>
 Profile description:
 <br/>
 <br/>
 <p>
  Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  The hub of alfanar&rsquo;s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  For more information about alfanar, please visit alfanar.com
 </p>
</div>


L1 TECHNICAL SUPPORT SPECIALIST

Explore 701+ Technical support engineer in Riyadh this February. Find roles across top companies and apply now to boost your career.

701 technical support engineer jobs In Riyadh

Field Service Technician - Saudi

Field Service Technician - Saudi

Senior Technical Engineer

Delivery Engineer

Administrator - Field Services

Field Service Engineer

L1 TECHNICAL SUPPORT SPECIALIST