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application / production support engineer Jobs in Riyadh

application / production support engineer

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technical support specialist Jobs in Riyadh

technical support specialist

technical support engineer

The Second Construction Co. LTD of China Construction Third Engineering Bureau （Dubai Branch）

Recruitment RequirementsResponsibilities:&#9312;Oversee the overall technical support and design management for the company&rsquo;s ongoing and tendered projects&#65307;&#9313;Lead the preparation of technical proposals, construction methodologies, temporary works schemes, and technical clarifications during the tender stage&#65307;&#9314;Coordinate multidisciplinary technical interfaces, including architecture, structure, and MEP, and provide design optimization recommendations&#65307;&#9315;Provide technical support and conduct risk assessments for major technical issues arising during project execution&#65307;&#9316;Maintain technical communication with clients, consultants, and subcontractors to ensure all technical documents comply with Saudi local regulations and international standards&#65307;&#9317;Manage the technical support team and promote internal capability building and training.Requirements:&#9312;Bachelor&rsquo;s degree or above in Civil Engineering, Architectural Engineering, Structural Engineering, or related disciplines; professional certifications such as Registered Structural Engineer or Registered Architect are preferred&#65307;&#9313;Over 10 years of technical management experience in international or large-scale building projects, including at least 5 years in a managerial position&#65307;&#9314;Familiar with Saudi project procedures, local codes, and technical management requirements for large EPC/main contractor projects&#65307;&#9315;Extensive experience in technical support, tender technical proposal development, full-cycle building design processes, and key construction technologies&#65307;&#9316;Proficiency in BIM, P6, AutoCAD, Revit, or related tools is an advantage&#65307;&#9317;Language requirement: Fluent in English (able to use as a working language); Arabic proficiency is a plus.Job Type: Full-timePay: &#65020;25,000.00 - &#65020;35,000.00 per month

Director of Tendering & Technical Support Department (Saudi Base)

Hosuk Travel

<div>Hosuk Travels is looking for a skilled and dedicated IT Support Engineer to join our growing team in Riyadh. We value professionals who can provide reliable technical support, ensure smooth system operations, and contribute to building a secure and efficient digital environment for our employees and customers.

Key Responsibilities:
<ul>
<li>Provide technical assistance and support for hardware, software, networks, and internal IT systems.</li>
<li>Troubleshoot issues related to desktops, laptops, printers, routers, and other office equipment.</li>
<li>Perform installation, configuration, and maintenance of operating systems and applications.</li>
<li>Monitor and maintain the company&rsquo;s network infrastructure to ensure high performance and reliability.</li>
<li>Respond to IT support requests promptly and document solutions for future reference.</li>
<li>Conduct regular system backups, updates, and security checks to protect company data.</li>
<li>Assist in setting up new user accounts, email IDs, access permissions, and IT onboarding.</li>
<li>Coordinate with IT vendors for equipment procurement, repairs, and service agreements.</li>
<li>Manage antivirus tools, firewalls, and system security to prevent breaches and vulnerabilities.</li>
<li>Prepare IT reports and provide recommendations to management for system improvements.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li>
<li>Minimum 1&ndash;3 years of hands-on IT support experience.</li>
<li>Strong knowledge of Windows/Mac OS, networking, troubleshooting, and IT hardware.</li>
<li>Familiarity with ticketing systems and IT documentation.</li>
<li>Excellent problem-solving skills, communication abilities, and a customer-oriented approach.</li>
<li>Ability to work under pressure and manage multiple tasks efficiently.</li>
</ul>
Joining Hosuk Travels in Riyadh as an IT Support Engineer gives you the opportunity to be part of a dynamic and fast-paced work environment where technology plays a key role in our daily operations. If you are passionate about delivering seamless IT support and contributing to organizational efficiency, we encourage you to apply and grow with our team.</div>

IT Support Engineer

Leuwint technologies

We are looking for a proactive and technically strong Production Support Engineer to take ownership of open banking platform stability, incident resolution, and technical support operations. The ideal candidate should have hands-on experience supporting microservices-based architecture, coordinating across teams, and ensuring system uptime and compliance with banking standards.Key Responsibilities<ul><li>Minimum 8+ years of experience in relevant field</li><li>Act as the primary production support engineer for Open Banking, including handling after-hours support.</li></ul><ul><li>Provide L1/L2 technical support for Open Finance applications.</li></ul><ul><li>Successfully resolve technical incidents raised by TPPs, PASPs, and in SAMA Confluence.</li></ul><ul><li>Monitor system alerts, application logs, and performance metrics to detect issues and prevent service interruptions.</li></ul><ul><li>Perform incident analysis, recovery, and validation, collaborating with development, middleware, and infrastructure teams.</li></ul><ul><li>Facilitate communication between Business and APIC teams for production support and DR (Disaster Recovery) activities.</li></ul><ul><li>Support integrations of microservices hosted on OpenShift and related clusters.</li></ul><ul><li>Assist with technical development for Open Banking programs.</li></ul><ul><li>Support deployments, maintenance of environments, and DR operations following approved change management processes.</li></ul><ul><li>Ensure end-to-end application stability, adherence to bank security guidelines, and operational standards.</li></ul><ul><li>Generate and manage monthly SAMA APIC reports.</li></ul><ul><li>Maintain detailed runbooks, deployment records, readiness checklists, and contribute to continuous service reliability and automation improvements.</li></ul>Job Type: Full-time

Application And Production Support Engineer

Thales

<div>Location: Riyadh, Saudi Arabia
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North &ndash;South Railway (NSR), the longest system of it&rsquo;s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country&rsquo;s critical infrastructure and e-security solutions that secure the country&rsquo;s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.
Operations and Support Engineer &ndash; Level 2
As an Operations and Support Engineer &ndash; Level 2 for the Gemalto a Thales company Global Services team, you will be involved in tier II technical support for incidents, problems and change management of hosted and managed solutions.
A week in the life of an Operations and Support Engineer L2:<ul><li>You will be working in a team rotating in shifts with 24/7 coverage</li></ul>
 You will provide technical support of Cloud, On-Premises, and Hybrid services. You will design and implement changes into the systems.<ul><li>You will maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services.</li><li>You will provide technical guidance for new or evolution of services and for consolidated technical analyses.</li><li>You will lead the optimization of service reliability, performance and security.</li></ul>
 Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs. You will be responsible for product and technical knowledge ramp-up of the Tier II Support team.<ul><li>You will participate in the definition of production requirements.</li><li>You will extend and acknowledge completion of handover milestones to Tiers I and II to comply with contractual SLAs.</li><li>You will manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results</li><li>You will participate within the integrated team concept for product &amp; process improvement</li><li>You will participate at the preparation and review of technical product &amp; customer specific documentation</li></ul>
Knowledge, Skills and Experience:<ul><li>To succeed at this job, you must have experience with Linux or Unix applications; Unix or Shell scripting; SQL or Oracle database queries, writing and execution and knowledge of WebLogic administration, ticketing tools, monitoring tools such as OP5, ELK, Grafana or Prometheus</li><li>You must have also an experience in managing production systems in Cloud or/and Hybrid-Cloud, knowledge of debugging methods and tools.</li><li>You need to have knowledge of Cloud technologies: ie. Ansible, Dockers, Kubernetes. AWS, Google Cloud are much appreciated.</li><li>You need to have experience in customer facing role and communication with internal &amp; external stakeholders</li><li> You must be fluent in English.</li><li>We would like someone to join our team who is a strong verbal and written communicator, analytical, a problem-solver and team player.</li><li>You must have a Degree in Information Technology or a related field.</li><li>We are looking for someone with 3-5 years of experience in IT support and operations.</li></ul>
#LI-MC2
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

OPERATIONS AND SUPPORT ENGINEER

Indra

<div>
 
 
 We&rsquo;re hiring in Riyadh, Saudi Arabia!
 
 
 
 
 
 
 Are you a
 
 Field Engineer specialized in Navaids
 
 with experience in
 
 ILS and DVORTAC
 
 ?
 
 
 
 
 
 This is your opportunity to join a dynamic team!
 
 
 
 
 
 
 Why join Indra?
 
 
 
 At Indra, we work to ensure our professionals find the perfect balance between personal and professional life. That&rsquo;s why we offer:
 
 
 
 
 
 
 A Human and Challenging Environment
 
 
 <ul>
 <li>
 An exceptional and diverse team of specialized professionals who are always up to date.
 </li>
 <li>
 A culture that fosters innovation, respect, and collective growth.
 </li>
 <li>
 Unique and challenging projects with cutting-edge technologies where your talent will take center stage.
 </li>
 </ul>
 
 
 
 
 
 Competitive Conditions
 
 
 <ul>
 <li>
 Permanent contract and compensation aligned with your experience and profile.
 </li>
 <li>
 Life insurance.
 </li>
 </ul>
 
 
 
 
 
 Position Description
 
 
 
 We are seeking a field engineer specializing in navigation aids with experience in ILS and DVORTAC to join a project involving the supply, installation, testing and commissioning of navigation aids (ILS, VORTAC) at airports/air bases.
 
 
 
 
 
 
 Key Requirements:
 
 
 
 ✅ Bachelor&rsquo;s degree in
 
 Computer Science, Information Technology, Electronics
 
 , or a related field
 
 
 ✅
 
 Minimum 2 years
 
 of experience in system testing, system delivery, or technical support
 
 
 ✅ Strong proficiency in
 
 system architecture
 
 and technical aspects of the relevant segment
 
 
 ✅ Understanding of how customers operationally use delivered systems
 
 
 ✅ Excellent communication and problem-solving skills
 
 
 ✅ Ability to manage multiple tasks and work on-site at customer locations
 
 
 ✅ Self-planning and strong collaboration skills to meet deadlines
 
 
 ✅
 
 Fluency in English
 
 
 
 ✅
 
 Saudi National
 
 
 
 
 
 
 
 Our Commitment:
 
 
 
 We are dedicated to fostering work environments where people are treated with respect and dignity, promoting professional development and ensuring equal opportunities in selection, training, and career advancement. We offer a workplace free from any discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status, or any other personal or social circumstance.
 
 
 
 
 
 
 Ready for the challenge? Don&rsquo;t miss this unique opportunity!
 
 
 
 
 
 
 
 Apply Now
 
 
 
 &iexcl;We look forward to having you on our team!
 
</div>

Field Engineer

TGCC MIDDLE EAST

We are looking for an experienced Senior Planning &amp; Technical Engineer to join our team in Riyadh. The ideal candidate will play a key role in project planning, technical coordination, and ensuring timely, high-quality execution of all project activities.Key Responsibilities:<ul><li>Develop, maintain, and update detailed project schedules using Primavera (P6).</li><li>Monitor progress, identify delays or risks, and recommend corrective and recovery actions.</li><li>Prepare baseline schedules, recovery schedules, and Extension of Time (EoT) analyses.</li><li>Coordinate with project managers, engineering teams, procurement, and site teams to ensure accurate and updated schedule inputs.</li><li>Review technical drawings, specifications, and project documents to ensure compliance with project requirements.</li><li>Provide technical support to site teams and ensure alignment with planned sequences and methodologies.</li><li>Prepare periodic progress reports, dashboards, and presentations for management and client meetings.</li><li>Participate in technical and planning meetings and support decision-making with accurate planning insights.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Civil Engineering or a related field.</li><li>Minimum 10 years of total experience, including at least 5 years in Saudi Arabia.</li><li>Strong expertise in Primavera P6 and project planning methodologies.</li><li>Solid understanding of technical drawings, construction sequences, and engineering standards.</li><li>Excellent analytical, organizational, and reporting skills.</li><li>Strong communication and coordination abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li></ul>Location: Riyadh, Saudi Arabia Job Type: Full-TimeJob Type: Full-time

Senior Planning & Technical Engineer

InterSystems

<div>
 As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers from our technology partners create and support their applications in real world environments. You will have the opportunity to work with some of the world&rsquo;s leading organizations in healthcare, finance, telecommunications, and other industries. This position will also encourage and prepare you to take on other growth opportunities within the organization.
 
 
 A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career. Depending on your level of experience the training program can include classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Ready to work with the product support team.
 </li>
 <li>
 Provide immediate response to customer inquiries in accordance with service standards.
 </li>
 <li>
 Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
 </li>
 <li>
 High debugging and troubleshooting skills to identify the application issues.
 </li>
 <li>
 Supporting the application support team troubleshooting the reported issues.
 </li>
 <li>
 Provide advice and best practices to Partners for technical areas such as networks, configurations, architectures etc.
 </li>
 <li>
 Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
 </li>
 <li>
 Escalate Open (unresolved) problems in accordance with current policies and procedures.
 </li>
 <li>
 Participate of preparing training materials for technical courses such as system custom development or reporting.
 </li>
 <li>
 Participate of preparing of technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to&rsquo;s.
 </li>
 <li>
 Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
 </li>
 <li>
 Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
 </li>
 <li>
 Participate in on-site technical training if required.
 </li>
 <li>
 Participate in on-site technical support if required.
 </li>
 <li>
 Participate in the on call support 24-hour roster service, to ensure support is always available for our customers.
 </li>
 <li>
 Preferably experience with Hospital&rsquo;s business workflows.
 </li>
 <li>
 Support the application specialist in analysing complex root causes of incident tickets. The goal is to improve the client&rsquo;s experience with the system by resolving issues effectively and efficiently.
 </li>
 <li>
 Assist the Product and Implementation teams by providing insights to make the product more consistent, robust, and user-friendly. Support them by reporting and testing product tickets when needed to improve the client experience.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Preferably experience with Hospital&rsquo;s business workflows.
 </li>
 <li>
 Preferably strong Knowledge in InterSystems Object Script: Experience in working with and troubleshooting routines, stored procedures, and objects.
 </li>
 <li>
 Preferably Expertise in IRIS Tables and Globals: understanding of how persistent classes and tables relate to globals, including default global mapping and manual mappings.
 </li>
 <li>
 Performance Troubleshooting: Skilled in diagnosing and improving performance issues in stored procedures, SQL queries, and data extracts or reports, especially those using Cach&eacute; ObjectScript.
 </li>
 <li>
 Experience of web-oriented languages, including HTML, and Java script.
 </li>
 <li>
 Experience with SQL, data analysis and database methodologies
 </li>
 <li>
 Preferably experience with HL7 technologies.
 </li>
 <li>
 Knowledge of programming languages &ndash; ideally Java or C++
 </li>
 <li>
 Experience working in software not limited to a Developer, Quality Engineer, and/or Solutions Architect
 </li>
 <li>
 Experience with data analysis and database methodologies
 </li>
 <li>
 Be able to design and write technical documents.
 </li>
 <li>
 Well-versed in Internet / Intranet concepts and Microsoft IIS.
 </li>
 <li>
 Preferably experience within InterSystems products (IRIS, Ensemble) is required.
 </li>
 <li>
 BS or MS in Computer Science or equivalent.
 
 
 </li>
 </ul>
 
 About InterSystems
 
 
 
 InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24&times;7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit
 
 InterSystems.com
 
 .
</div>

Technical Support Specialist

Explore 2099+ Technical support engineer in Riyadh this December. Find roles across top companies and apply now to boost your career.