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technical support engineer

Beyondsoft

<div>Overview:
<div><b>
WHO WE ARE:</b></div><div>
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.<br>
<br>
Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers&rsquo; most pressing challenges.<br>
<br>
When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.</div><div></div><p><b><br>
WHAT WE&rsquo;RE ABOUT:</b></p><p>
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.</p><p><br>
</p><p>Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.</p><br>
<div></div>
Responsibilities:
<p><b>
POSITION SUMMARY:</b></p><div>
We are looking for an experienced Customer Success Support Manger for Saudi Arabia. As a core member of the project team, you will work closely with the Customer Success Manager (CSM) to provide front-line on-site support. Your primary responsibility is to ensure adoption of our products and solutions, respond to and resolve various technical and product issues in daily operations, act as a key bridge between the customer and internal technical teams, and deliver excellent service value.</div><div></div><p><b><br>
WHAT YOU WILL BE DOING:</b></p><ul><li>
Act as the primary technical contact on-site, responsible for receiving, responding to, and initially diagnosing issues reported by customers through various channels.</li><li>
Accurately judge issue types and priorities, create and maintain issue logs in internal systems, and coordinate with back-end teams until full resolution.</li><li>
Establish and maintain good working relationships with the customer's IT and business teams, regularly communicate on issues status, and manage expectations.</li><li>
Summarize common customer issues and solutions, write technical documents, and conduct small-scale product training for customers.</li><li>
Proactively identify potential customer relationship risks, product usage obstacles, or service instability factors, and report them to the CSM and project team timely.</li></ul>
Qualifications:
<p><b>
MINIMUM QUALIFICATIONS:</b></p><ul><li>
3-5 years of relevant IT work experience, with a background as a TAM, SA, Technical Support Engineer, or CSM in enterprise software, cloud computing, or SaaS companies.</li><li>
Solid technical foundation, familiar with Linux/Windows OS, networking (TCP/IP, HTTP, DNS), common troubleshooting tools, and understanding of cloud computing.</li><li>
Excellent verbal and written communication skills to convey information to diverse teams, with strong service awareness and empathy.</li><li>
Clear logical thinking, strong analytical skills, able to remain calm under pressure and drive the resolution of complex issues.</li><li>
Native Mandarin speaker level, used for highly efficient internal team collaboration.</li><li>
Fluent in spoken and written English, capable of participating in technical communication and reading/writing technical documents.</li><li>
On-site resident support at customer site; short-term business travel may be required
</li><li>Able to accept 7x24 on-call schedules, responding quickly to urgent customer needs.
</li><li>Respect and understand local Saudi laws, regulations, business culture, and social customs</li><li>
Possess a high awareness of data security and privacy protection, strictly complying with company and customer data regulations</li></ul><div><b>
PREFERRED QUALIFICATIONS:</b></div><ul><li>
Basic conversation skills in Arabic</li></ul><div></div><p><i><br>
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.</i></p></div>

Customer Success Support Manger

Bayut KSA - بيوت السعودية

<div>
 <p>
  Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  The Senior Technical Office Engineer is responsible for managing cost control, tendering, contract administration, and financial coordination across development projects, ensuring commercial accuracy and contractual compliance.
  <br/>
 </p>
 <strong>
  <strong>
   KEY RESPONSIBILITIES
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Prepare and review BOQs, cost estimates, and tender documents
  </li>
  <li>
   Conduct technical and financial evaluation of contractor quotations
  </li>
  <li>
   Manage contractor payments, invoices, claims, and variation orders
  </li>
  <li>
   Prepare project cash flow forecasts and cost control reports
  </li>
  <li>
   Coordinate between consultants, contractors, and internal teams
  </li>
  <li>
   Review shop drawings and ensure alignment with specifications
  </li>
  <li>
   Monitor project budgets and forecast financial performance
  </li>
  <li>
   Ensure compliance with contractual and cost control procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Civil Engineering, Construction Management, or related field.
  </li>
  <li>
   Certification in contracts or cost management (preferred).
  </li>
 </ul>
 <strong>
  <strong>
   Experience
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   <strong>
    8-12 years of experience
   </strong>
   in technical office, cost control, or quantity surveying roles.
  </li>
  <li>
   Experience in commercial, residential, and villa projects preferred.
  </li>
 </ul>
 <strong>
  <strong>
   Knowledge
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Strong knowledge of contracts, tendering, and cost control systems.
  </li>
  <li>
   Familiarity with FIDIC and contractual frameworks.
  </li>
  <li>
   Understanding of budgeting, forecasting, and financial reporting.
  </li>
 </ul>
 <strong>
  <strong>
   Skills
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Advanced proficiency in Excel and cost control software.
  </li>
  <li>
   Strong analytical and financial evaluation skills.
  </li>
  <li>
   Ability to interpret contractual clauses and commercial risks.
  </li>
  <li>
   Strong coordination and negotiation skills.
  </li>
 </ul>
 <strong>
  <strong>
   Traits
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Highly organized and detail-oriented.
  </li>
  <li>
   Commercially aware and financially disciplined.
  </li>
  <li>
   Proactive with strong ownership mindset.
  </li>
  <li>
   Able to manage multiple projects and deadlines effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-performing and fast-paced work environment
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Rewards and recognition
  </li>
  <li>
   Learning &amp; Development
  </li>
 </ul>
 <p>
  #KSABayut
  <br/>
  <br/>
  Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
</div>


Senior Technical Office Engineer

Qualcomm

<div><h2 class="jobSectionHeader"><b>Company:
</b></h2>Qualcomm Middle East Information Technology Company LLC
<p></p><h2 class="jobSectionHeader"><b>Job Area:
</b></h2>Engineering Group, Engineering Group &gt; Software Engineering
<p></p><p><b>General Summary:
</b></p><p></p><div><div><p><b>About Us
</b></p></div><div><p>Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including intelligent edge devices, next-generation computing platforms, and advanced AI solutions. Qualcomm&rsquo;s leadership in AI, high ‑ performance compute, and connectivity is driving innovation across cloud, edge, and data center environments - delivering scalable, power ‑ efficient platforms that power the next generation of intelligent infrastructure.<br>
</p></div><p></p><div><p><b>About the Role
</b></p></div><div><p>Qualcomm is seeking a <b>Machine Learning Operations &amp; Customer Support Engineer </b>within the Customer Engineering team to support strategic customers deploying AI inference workloads on advanced Qualcomm AI inference accelerator s . These accelerators utilize Qualcomm's expertise in hardware-accelerated AI to deliver high-performance, energy-efficient generative AI and computer vision inference solutions for modern data centers.
</p></div><p></p><div><p>This is a <b>customer-facing, production-critical role </b>focused on ensuring maximum system uptime, reliability, and performance, while resolving customer support cases within defined SLAs/KPIs. The role requires deep expertise across ML inference pipelines, systems troubleshooting , and data center operations, working closely with customers, internal engineering, and product teams.
</p></div><div><p>The i deal candidate will bring a strong foundation in ML model deployment, systems engineering, rack-scale management software, DevOps/ MLOps automation, and cross functional collaboration.<br>
</p></div><p></p><div><p><b>What You&rsquo;ll Do
</b></p></div><div><p><b>Customer Support &amp; SLA Ownership
</b></p></div><div><ul><li>Act as the primary technical escalation point for customer issues related to AI inference workloads
</li></ul></div><div><ul><li>Own end-to-end case management, ensuring resolution within agreed SLAs and KPIs
</li></ul></div><div><ul><li><p>Drive incident response, triage, and root cause analysis (RCA) .
</p></li></ul></div><div><ul><li><p>Provide timely and transparent communication to customers on issue status and resolution
</p></li></ul></div><div><ul><li><p>Maintain high levels of customer satisfaction and service reliability
</p></li></ul></div><p></p><div><p><b>Uptime, Reliability &amp; Operations
</b></p></div><div><ul><li><p>Ensure high availability and uptime of customer AI deployments (rack-scale systems)
</p></li></ul></div><div><ul><li><p>Monitor system health, performance metrics, and workload behavior
</p></li></ul></div></div><div><div><ul><li><p>Implement and manage failover, redundancy, and resiliency mechanisms
</p></li></ul></div><div><ul><li><p>Proactively identify risks and implement preventative actions
</p></li></ul></div><p></p><div><p><b>AI Inference Workload Support
</b></p></div><div><ul><li><p>Support deployment, optimization, and troubleshooting of ML inference pipelines
</p></li></ul></div><div><ul><li><p>Debug issues across model, runtime, system, and hardware layers
</p></li></ul></div><div><ul><li><p>Analyze model performance (latency, throughput, accuracy tradeoffs) in production
</p></li></ul></div><div><ul><li><p>Support frameworks such as PyTorch , TensorFlow, ONNX, and model conversion flows
</p></li></ul></div><div><ul><li><p>Assist in model optimization techniques (quantization, batching, compilation, runtime tuning)
</p></li></ul></div><p></p><div><p><b>System &amp; Infrastructure Engineering
</b></p></div><div><ul><li><p>Support bare-metal and virtualized environments for AI workloads
</p></li></ul></div><div><ul><li><p>Troubleshoot issues across Linux OS, drivers, firmware, and networking stack
</p></li></ul></div><div><ul><li><p>Support deployment and maintenance using Infrastructure as Code ( IaC ) and automation tools
</p></li></ul></div><div><ul><li><p>Work with DCIM tools and monitoring systems for infrastructure visibility
</p></li></ul></div><div><ul><li><p>Coordinate with hardware vendors for accelerator, server, and networking issues
</p></li></ul></div><p></p><div><p><b>Monitoring, Observability &amp; Automation
</b></p></div><div><ul><li><p>Implement and manage monitoring systems (logs, metrics, traces)
</p></li></ul></div><div><ul><li><p>Build dashboards for uptime, SLA adherence, performance, and utilization
</p></li></ul></div><div><ul><li><p>Automate repetitive operational tasks using scripts and workflows
</p></li></ul></div><div><ul><li><p>Establish and enforce runbooks and standard operating procedures (SOPs)
</p></li></ul></div><p></p><div><p><b>Cross-Functional Collaboration
</b></p></div></div><div><div><ul><li><p>Work closely with Customer Engineering, Product, Engineering, and Support teams
</p></li></ul></div><div><ul><li><p>Provide structured feedback to engineering for product improvements and defect resolution
</p></li></ul></div><div><ul><li><p>Support customer onboarding, deployment readiness, and operational handover
</p></li></ul></div><div><ul><li><p>Participate in customer reviews, escalations, and technical deep dives<br>
</p></li></ul></div><p></p><div><p><b>Required Qualifications
</b></p></div><div><ul><li><p>Bachelor&rsquo;s degree in Computer Science , Computer Engineering, Electrical Engineering, or related field
</p></li></ul></div><div><ul><li><p>10&ndash;15+ years of experience in ML operations, systems engineering, or customer support engineering
</p></li></ul></div><div><ul><li><p>Proven experience in customer-facing technical roles with SLA-driven support models
</p></li></ul></div><div><ul><li><p>Strong experience with AI/ML inference workloads in production environments
</p></li></ul></div><div><ul><li><p>Deep understanding of end-to-end ML inference pipelines
</p></li></ul></div><div><ul><li><p>Hands-on experience with Linux systems, system bring-up, drivers, and debugging tools
</p></li></ul></div><div><ul><li><p>Strong understanding of AI accelerator architecture and system bottlenecks
</p></li></ul></div><div><ul><li><p>Experience with model deployment, optimization, and performance tuning
</p></li></ul></div><div><ul><li><p>Experience with data center operations and rack-scale deployments
</p></li></ul></div><div><ul><li><p>Familiarity with bare-metal, virtualization, and containerization technologies (Docker, Kubernetes)
</p></li></ul></div><div><ul><li><p>Knowledge of networking concepts (TCP/IP, RDMA, storage systems)
</p></li></ul></div><div><ul><li><p>Experience with cloud and hybrid environments
</p></li></ul></div><div><ul><li><p>Experience with monitoring/observability tools (Prometheus, Grafana, ELK, etc.)
</p></li></ul></div><div><ul><li><p>Strong skills in incident management, RCA, and production operations
</p></li></ul></div></div><div><div><ul><li><p>Experience defining and tracking SLAs, KPIs, and operational metrics
</p></li></ul></div><div><ul><li><p>Proficiency in Python, Bash, or similar scripting languages
</p></li></ul></div><div><ul><li><p>Experience in automation, DevOps, and MLOps tooling
</p></li></ul></div><div><ul><li><p>Strong problem-solving and diagnostic skills
</p></li></ul></div><div><ul><li><p>Excellent communication and customer engagement skills
</p></li></ul></div><div><ul><li><p>Ability to operate in high-pressure, mission-critical environments
</p></li></ul></div><div><ul><li><p>High attention to detail with a focus on quality, reliability, and accountability
</p></li></ul></div><p></p><div><p><b>Preferred Qualifications
</b></p></div><div><ul><li><p>Experience with Qualcomm Cloud AI or similar AI accelerator platforms
</p></li></ul></div><div><ul><li><p>Experience supporting large-scale AI deployments (LLMs, CV pipelines, generative AI)
</p></li></ul></div><div><ul><li><p>Familiarity with inference runtimes ( TensorRT , ONNX Runtime, custom runtimes)
</p></li></ul></div><div><ul><li><p>Experience with CI/CD pipelines for ML deployment<br>
</p></li></ul></div><p></p><div><p><b>Why Join Qualcomm
</b></p></div><div><p>At Qualcomm, you&rsquo;ll work at the intersection of <b>AI silicon, system architecture, and real </b>‑ <b>world deployment </b>. You will engage directly with strategic customers, influence next ‑ generation AI data center platforms, and help define scalable, power ‑ efficient infrastructure for the AI era. This role provides a unique opportunity to shape both <b>technology direction and customer outcomes </b>, while working with world ‑ class engineering and product teams.
</p><p></p><p><b>What's on Offer
</b></p><p>Apart from working with great people, we offer the below:
</p><ul><li><p>Salary including housing &amp; transport allowance
</p></li><li><p>Stock (RSU's) and performance related bonus
</p></li><li><p>16 weeks fully paid Maternity Leave
</p></li><li><p>6 weeks fully paid Paternity Leave
</p></li><li><p>Employee stock purchase scheme
</p></li><li><p>Child Education Allowance
</p></li><li><p>Relocation and immigration support (if needed)
</p></li><li><p>Life and Medical Insurance
</p></li><li><p>Live+ Well Reimbursement for health and recreational membership fees
</p></li></ul></div></div><p></p><p><b>Minimum Qualifications:
</b></p><ul><li>Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience.
</li></ul>OR
<br>
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience.
<br>
OR
<br>
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.
<br>
<br>
<ul><li>2+ years of work experience with Programming Language such as C, C++, Java, Python, etc.
</li></ul><p></p><p>*References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
</p><p></p><div><p>Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
</p></div><p></p><p>Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
</p><p></p><p><b>To all Staffing and Recruiting Agencies </b>: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
</p><p></p><p>If you would like more information about this role, please contact Qualcomm Careers .</p></div>

ML Operations & Customer Support Engineer, Staff/Senior Staff level - Riyadh, KSA

Innovatrics

<p></p><div>Why This Job Is Exciting<p>
You will support Innovatrics' biometric software running in production environments, with a primary focus on a dedicated long-term partner project in Riyadh. You'll be the first technical point of contact for incidents and requests, working within a structured support process and backed up by a remote team from HQ Bratislava.</p><p></p>
How Support Works at Innovatrics<ul><li>
L1: Support team (you) &mdash; triage, investigation, customer comms, ticket ownership (career level T1-T2 - Junior)</li><li>
L2: System Engineers &amp; Solution Delivery Managers &mdash; deeper troubleshooting, deployments, complex analysis</li><li>
L3: Engineering &mdash; product-level fixes and advanced technical resolution</li></ul><p></p>
In Your First Month, You'll<ul><li>
Learn the supported solution, customer context, and how our L1/L2/L3 support model works</li><li>
Shadow ticket handling, environment checks, and incident troubleshooting in real production setups</li><li>
Get onboarded into our tooling and documentation (Freshdesk, Jira, Confluence, monitoring/log platforms)</li></ul><br>
<p></p>
As You Settle Into the Role, You'll<ul><li>
Own customer tickets end-to-end: triage, investigation, updates, and resolution within SLA</li><li>
Troubleshoot using logs, system behavior, and structured reproduction; escalate to L2/L3 when needed</li><li>
Coordinate with HQ and local stakeholders during incidents (Support team, System Engineers, Solution Delivery Managers, ...)</li></ul><br>
<p></p>
Within Your First Year, You'll<ul><li>
Resolve standard incidents independently and consistently according to the support process</li><li>
Contribute to knowledge base and ticket hygiene (clear steps, root cause notes, reproducible findings)</li><li>
Support stability: help minimize downtime through proactive checks, clean escalations, and follow-through</li></ul><br>
<p></p>
What You'll Be Responsible For<ul><li>
Ticket ownership: analyze incidents, request missing info, reproduce issues, propose resolution steps</li><li>
Customer communication: keep tickets up to date, communicate progress clearly via portal/email/calls</li><li>
Operational support: monitoring, coordinating patches/changes in the customer environment, and supporting troubleshooting sessions</li><li>
Escalations &amp; collaboration: involve System Engineers / Solution Delivery Managers / Engineering when needed, track progress</li><li>
On-call participation: active participation in 24/7 on-call rotations as part of this dedicated customer engagement</li></ul><br>
<b>
Requirements</b><br>
<p></p>
What We're Looking For<p><b>
Languages</b></p><ul><li>
Arabic (professional spoken and written) &mdash; required</li><li>
English (professional spoken and written) &mdash; required</li></ul><p></p><p><b><br>
Skills &amp; Mindset</b></p><ul><li>
Strong ownership, structured troubleshooting, and attention to detail</li><li>
Comfortable communicating with customers under time pressure (SLA-driven)</li><li>
Reliable and able to work independently, while escalating early when needed</li></ul><p></p><p><b><br>
Technical Requirements</b></p><p><b>
Must-have:</b></p><ul><li>
Linux administration experience in production environments</li><li>
Kubernetes fundamentals &mdash; ability to work with pods/services, collect and analyze logs, perform basic troubleshooting</li><li>
Ability to read logs and identify likely triggers and root causes</li><li>
Experience working in a ticket-based support environment (internal or external)</li></ul><p></p><p><b><br>
Nice-to-have:</b></p><ul><li>
Helm (basic usage or understanding)</li><li>
Databases: PostgreSQL / MSSQL / Oracle (connectivity checks, basic queries)</li><li>
Networking fundamentals (DNS, ports, firewalls, connectivity troubleshooting)</li><li>
Monitoring &amp; logging tools: Grafana, ELK (or similar)</li><li>
Messaging services exposure</li><li>
Scripting / automation basics (Bash, Python, or similar)</li></ul><p></p><p>
On-Call &amp; Availability</p><p>
This role requires full participation in 24/7 on-call rotations as part of a dedicated single-customer engagement in Riyadh. During on-call periods, candidates must be able to reach the customer site within approximately one hour if required.</p><p></p>
Interview Process<ul><li>
Introduction Stage &mdash; Recruiter Screen (virtual call)</li><li>
Team Interview Stage &mdash; Technical &amp; Team Interview (single extended interview, conversation &amp; practical case-based scenarios)</li><li>
Final Stage &mdash; CARES Interview &mdash; Values driven conversation</li></ul><p>
We encourage candidates to request additional conversations with team members they would like to meet.</p></div><p></p>

Application Support Specialist

HanmiGlobal Saudi

<div><p>HanmiGlobal Saudi is currently hiring a dedicated <b>Civil Engineer</b> to support various infrastructure and construction projects. The Civil Engineer will assist in the design, planning, and supervision of civil engineering works to ensure successful project delivery in line with quality, safety, and regulatory standards.</p><b>
Key Responsibilities</b><ul><li>
Assist in preparing engineering designs, drawings, and specifications for civil projects.</li><li>
Conduct site visits and surveys to gather data and monitor construction activities.</li><li>
Support project managers and senior engineers in planning and coordinating project tasks.</li><li>
Ensure civil works comply with technical standards and safety regulations.</li><li>
Prepare technical reports, documentation, and update project progress records.</li><li>
Collaborate with multidisciplinary teams to ensure integrated project delivery.</li><li>
Identify and resolve technical issues during construction phases.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Civil Engineering or a related field.</li><li>
12 years of experience in civil engineering, particularly in construction or infrastructure projects.</li><li>
Familiarity with civil engineering software such as AutoCAD, Civil 3D, and MS Project.</li><li>
Strong knowledge of construction methods, materials, and local regulations.</li><li>
Good communication, teamwork, and problem-solving skills.</li><li>
Ability to work effectively in a fast-paced and multidisciplinary environment.</li><li>
Prior experience in Saudi Arabia or Middle East projects is preferred.</li></ul></div>

Civil Engineer

AtkinsRéalis

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><p>
Design, implement, and oversee all railway telecommunications systems to support safe operations, passenger information, and system-wide communications.</p><p>
Senior Rail Telecommunication Engineer who will be responsible for site inspections, witness testing, technical coordination and general support of rail communication systems including SCADA, CCTV, PA, VMS, Radio, Fiber Backbone, etc.</p><h2 class="jobSectionHeader"><b>
Your role</b></h2><p><b>
Network &amp; ICT Infrastructure</b></p><ul><li>
Design mission critical networks (L2/L3, OSPF/BGP, MPLS/SD WAN, VXLAN/EVPN).</li><li>
Develop ICT infrastructure for stations, substations, depots, SER/BER rooms and industrial control rooms.</li><li>
Design fibre backbone, structured cabling, and FTTx solutions for large-scale facilities.</li><li>
Produce HLD/LLD, ICDs, IP plans, firewall policies, network security architecture.</li></ul><p><b>
Wi Fi &amp; Radio Systems</b></p><ul><li>
Design Wi Fi networks for stations, depots, OCC, yards, tunnels and industrial buildings.</li><li>
Engineer TETRA, DMR, LTE/5G private networks, DAS, tunnel radio systems, GSM calculations.</li><li>
Conduct RF planning, coverage analysis, and interference mitigation for mission-critical environments.</li><li>
Integrate satellite communications for remote depots and substations.</li></ul><p><b>
IoT Based ICT Systems</b></p><ul><li>
Design IoT enabled ICT systems for rail, substation and industrial applications (condition monitoring, energy metering, asset tracking).</li><li>
Ensure secure ICT OT IoT convergence in line with IEC 62443 and ISO 27001.</li></ul><p><b>
BMS / SCADA Integration</b></p><ul><li>
Design BMS systems using BACnet/IP, Modbus, KNX.</li><li>
Integrate with SCADA/ICS, traction power monitoring, energy management platforms.</li><li>
Support IEC 61850 GOOSE messaging for substation automation.</li><li>
Implement virtualized SCADA/ICS environments for resilience and testing.</li></ul><ul><li>
Design and implement railway telecoms systems including TETRA/TEDS radio, CCTV, Public Address and Passenger Information Systems (PA/PIS), Distributed Antenna Systems (DAS), fibre optic networks, and IP/MPLS backbone networks.</li><li>
Prepare technical specifications, Interface Control Documents (ICDs), and design drawings for all telecoms subsystems.</li><li>
Coordinate interface requirements between telecoms and other rail systems including signalling, control systems, rolling stock, and Operations Control Centre (OCC).</li><li>
Review and approve contractor design submittals, shop drawings, and equipment datasheets for technical compliance.</li><li>
Oversee installation, testing, and commissioning of telecoms equipment and networks across stations, depots, and wayside locations.</li><li>
Develop and execute Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) procedures for all telecoms subsystems.</li><li>
Ensure all telecoms systems comply with applicable standards (TETRA, GSM-R, IEEE, ITU) and regulatory requirements.</li><li>
Monitor system performance post-commissioning; troubleshoot network faults, connectivity issues, and hardware failures.</li><li>
Coordinate with IT and cybersecurity teams to ensure network integrity and compliance with data security policies.</li><li>
Prepare operations and maintenance manuals, system architecture documentation, and as-built drawings.</li><li>
Provide technical guidance and support during operational readiness reviews and trial running phases.</li></ul><p><b>
Key Competencies</b></p><ul><li>
Strong knowledge of TCP/IP, OSPF, BGP, fibre optic networks, and wireless communication systems.</li><li>
Experience with TETRA, GSM-R, CCTV, and PA/PIS systems in a rail environment.</li><li>
Proficiency in network management and monitoring tools.</li><li>
Understanding of cybersecurity principles in critical infrastructure.</li></ul><h2 class="jobSectionHeader"><b>
About you</b></h2><ul><li>
B.S. or M.S. in Engineering preferred (Electrical Engineering preferred).</li><li>
15+ years' experience in engineering (10+ years' experience in rail and transit engineering in Middle East).</li><li>
Registration as a licensed Professional Engineer (P.E.) is generally required. However, extensive experience may be substituted in lieu of licensing.</li><li>
PC and CAD skills required.</li><li>
Experienced in MS office (Excel, OneNote, Word, etc.).</li><li>
Good interpersonal skills and capable of developing technical writing, and communications skills.</li><li>
Available to perform field reviews and coordination meetings.</li><li>
Experience with final design packages including design criteria, drawings, specifications and construction drawing packages.</li><li>
Experience with testing and commissioning.</li></ul><h2 class="jobSectionHeader"><b>
Rewards &amp; benefits</b></h2><p>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.</p><p>
This includes:</p><ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Medical insurance.</li><li>
Annual leave balance.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p>
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><h2 class="jobSectionHeader"><b>
About AtkinsR&eacute;alis</b></h2><p>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p></div><p></p>

Rail Telecommunication Engineer

National Parcel Stations Network Co.

<div><p>The IT Security Engineer ensures the confidentiality, integrity, and availability of all IT systems, applications, and data, aligning security practices with Saudi regulatory requirements, governance frameworks, and internal policies.</p><p>
This role provides hands-on security implementation, risk management, and monitoring, supporting the internalization of previously vendor-managed systems, safeguarding the organization&rsquo;s assets, and enabling secure digital transformation.</p><p></p><p><b>
Responsibilities:</b></p><p>
Security Governance &amp; Compliance</p><ul><li>
Ensure IT security practices comply with Saudi regulations.</li><li>
Implement and maintain internal security policies, procedures, and standards.</li><li>
Conduct security audits and compliance assessments for applications, infrastructure, and cloud services.</li><li>
Collaborate with management to ensure adherence to corporate governance requirements.</li></ul><p>
Threat &amp; Vulnerability Management</p><ul><li>
Monitor, detect, and respond to security threats across all IT systems.</li><li>
Conduct vulnerability assessments and penetration testing.</li><li>
Implement corrective measures and patch management to mitigate risks.</li><li>
Maintain security incident logs and coordinate with relevant teams for incident resolution.</li></ul><p>
Application &amp; Infrastructure Security</p><ul><li>
Secure all application and infrastructure layers, including web, backend, APIs, databases, and client applications.</li><li>
Review code, architecture, and deployment processes to identify security risks.</li><li>
Implement access control, authentication, encryption, and secure configurations.</li><li>
Collaborate with DevOps and Infra teams to ensure secure deployment pipelines.</li></ul><p>
Monitoring &amp; Incident Response</p><ul><li>
Set up monitoring, alerting, and logging for security events across applications and infrastructure.</li><li>
Lead incident response efforts and post-incident analysis.</li><li>
Develop disaster recovery and business continuity plans aligned with security requirements.</li></ul><p>
Knowledge Management &amp; Training</p><ul><li>
Develop security guidelines, SOPs, and documentation.</li><li>
Conduct training sessions and workshops to raise awareness among internal users and technical teams.</li><li>
Promote a security-conscious culture across the organization.</li></ul><p>
Collaboration &amp; Technical Delivery</p><ul><li>
Work closely with Infra, DevOps, and Development teams for secure architecture and operations.</li><li>
Review and approve security measures for new tools, applications, and integrations.</li><li>
Advise on security requirements for new projects, features, or customer integrations.</li></ul><p></p><p><b>
Job Relations:</b></p><ul><li>
Reports to: IT Infrastructure Lead / IT Manager</li><li>
Internal Relations: DevOps Engineer, Infra Engineer, QA, Development Teams, IT Support</li></ul><p></p><p><b>
External Communications:</b></p><ul><li>
Communicate with regulators and auditors to ensure compliance and provide reports.</li><li>
Liaise with external vendors for security assessments, penetration tests, and certifications.</li><li>
Escalate critical security risks to IT leadership and management.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in computer engineering, Computer Science, or related field</li><li>
Certifications preferred: CISSP, CISM, CEH, ISO27001 Lead Implementer, or equivalent.</li><li>
3+ years in IT security, preferably in enterprise or multi-location environments.</li><li>
Experience with security governance, risk management, and compliance.</li><li>
Hands-on experience with: Network and infrastructure security (firewalls, VPNs, IDS/IPS), Application security (web, backend, APIs, mobile), Security monitoring tools and SIEM, and Backup, DR, and disaster recovery planning</li><li>
Knowledge of Saudi regulations and compliance frameworks.</li></ul><p></p><p><b>
Competencies:</b></p><ul><li>
Strong analytical and problem-solving skills.</li><li>
Risk-aware mindset with attention to detail.</li><li>
Ability to translate regulatory requirements into operational security measures.</li><li>
Collaboration and influence across technical and non-technical teams.</li><li>
Proactive, process-oriented, and able to enforce security policies.</li></ul><p></p><p><b>
Skills &amp; Languages:</b></p><ul><li>
Vulnerability management, penetration testing, and threat intelligence</li><li>
Security monitoring and SIEM tools</li><li>
Network security, firewalls, VPNs, encryption, IAM</li><li>
Application security best practices.</li><li>
Backup, disaster recovery, and business continuity planning</li><li>
Fluent in English (required).</li><li>
Arabic proficiency (preferred).</li></ul></div>

IT Security Engineer

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