sales engineer

project engineer

service desk analyst

backend engineer

presales engineer

technical support engineer

Norconsult Telematics

<div>
 
 
 Position Objective:
 
 
 
 Provide timely and effective technical support for users, systems, and applications across the organization. The Technical Support Engineer will ensure the stability, accessibility, and security of IT infrastructure, assisting end-users and technical teams with troubleshooting, issue resolution, and system monitoring.
 
 
 
 
 
 
 Job Description &amp; Responsibilities:
 
 
 <ul>
 <li>
 Deliver first and second-level technical support for software, hardware, and network issues, ensuring minimal disruption to operations.
 </li>
 <li>
 Monitor system performance and availability, identifying and addressing technical incidents in real-time.
 </li>
 <li>
 Support internal teams in the configuration, deployment, and maintenance of workstations, applications, and access controls.
 </li>
 <li>
 Collaborate with DevOps, Infrastructure, and Security teams to escalate and resolve complex issues.
 </li>
 <li>
 Document troubleshooting steps, resolutions, and system changes to maintain an accurate knowledge base.
 </li>
 <li>
 Assist in managing user accounts, permissions, and authentication policies (e.g., LDAP, Active Directory, SSO).
 </li>
 <li>
 Support containerized environments (e.g., Kubernetes/OpenShift) in collaboration with platform engineers, if applicable.
 </li>
 <li>
 Contribute to incident response and root cause analysis processes.
 </li>
 <li>
 Provide technical training and guidance to end-users when necessary.
 </li>
 <li>
 Ensure adherence to SLAs and internal IT security protocols.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related technical field.
 </li>
 <li>
 7+ years of experience in technical support or IT helpdesk roles.
 </li>
 <li>
 Solid understanding of operating systems (Windows/Linux), networking fundamentals, and common enterprise tools.
 </li>
 <li>
 Familiarity with support in cloud, DevOps, or container-based environments is an advantage.
 </li>
 <li>
 Basic experience with ticketing systems (e.g., Jira Service Desk, ServiceNow).
 </li>
 <li>
 Ability to troubleshoot hardware, software, network, and user-access issues effectively.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 </ul>
</div>

Technical Support Engineer

OPSWAT

<div>
 OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world&rsquo;s critical infrastructure and securing our way of life.
 
 
 
 The Position
 
 
 
 This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Provides software application &amp; technical support to clients for our product catalog.
 </li>
 <li>
 Consulting with the software development team, internal users, and clients to improve application performance.
 </li>
 <li>
 Documenting new processes and improving existing processes as they come up.
 </li>
 <li>
 Communicate with internal team and supporting teams as necessary.
 </li>
 <li>
 Provides SME Tier 1-2 support on OPSWAT catalog as they exist in client environments.
 </li>
 <li>
 Provides occasional presales and professional service/technical support as needed.
 </li>
 <li>
 Maintains case data in Salesforce and Jira.
 </li>
 <li>
 Reports bugs and flaws to the development team as discovered/encountered.
 </li>
 <li>
 Willing to provide and teach knowledge they have to their team.  Willing to learn and grow with knowledge they may lack.
 
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 3 to 5 years of experience (remotely and hands on) in overall troubleshooting of application and environment support including complex client environments.
 </li>
 <li>
 Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols.
 </li>
 <li>
 Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.
 </li>
 <li>
 Ability to multitask and react well under pressure in a constantly changing, fast-paced environment.
 </li>
 <li>
 Identifies and resolves problems in a timely manner.
 </li>
 <li>
 Strong analytical, organizational, customer service, and written/verbal communication skills with not only your immediate group, but with other internal and customer facing groups.
 
 
 
 </li>
 </ul>
 
 It Would Be Nice If You Had
 
 
 
 <ul>
 <li>
 Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for MacOS, Windows Server, Virtualization (VMWare, Hyper-V, Docker, other), Databases (Postgres, SQL, MySQL, other), Email Systems (Exchange, G Suite, other), Cloud (AWS, Azure, Google Cloud, other), Encryption methods (SSL, TLS, Bitlocker, other) Experience at a tier 2/3 support level.
 </li>
 <li>
 Experience with business or homegrown application support including utilizing and understanding API's (REST, other).
 </li>
 <li>
 Experience with cybersecurity tools and software.
 </li>
 <li>
 Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, hubs, load balancers, servers, desktops, and SAN/NAS. Operation Technology (OT) experience is a plus.
 
 
 
 </li>
 </ul>
 OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
 
 
 Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
</div>

Fortinet

<div>JOB TITLE: TECHNICAL SUPPORT ENGINEER
LOCATION: Saudi Arabia, Riyadh
ROLES AND RESPONSIBILITIES:
<ul><li>Providing technical support to Fortinet customers/Partners on Fortinet products (Viz., FortiGate and FortiProxy) through Web/CHAT based and Voice based
</li><li>Collection and analysis of customer network information and to resolve technical issues
</li><li>Recommending corrective actions based on gathered data and its analysis including configuration amendments
</li><li>Running real-time phone or remote troubleshooting sessions with customers
</li><li>Advises/educates engineers/customers within procedural guidelines to ensure a complete solution to their technical or service questions. Recreates, identifies and provides input on unique or recurring customer problems
</li><li>Focusing on delivering a positive customer experience according to FORTINET standards and meeting the KPIs
</li><li>Setup the test environments as necessary for replication of the customer reported issues and provide the documentation on thesesetups
</li><li>Technical documentation
</li></ul>REQUIREMENTS:
<ul><li>1 and above years of relevant experience in Networking/Networking Security industry
</li><li>Very good knowledge of general networking and Network Security concepts
</li><li>Ability to work independently and / or as a team, based on the circumstances
</li><li>Ability to quickly learn new or unfamiliar technologies and products, independently using training Sessions, documentation and online resources
</li><li>Ability to meet deadlines, goals and objectives
</li><li>Proficient Verbal and written communication skills
</li></ul>DESIRED:
<ul><li>Having any of industry certificates (NSE 4/NSE7 / CCNA/CCIE/ / PCNSE / JNCIA Etc.)
</li><li>Basic experience with Network and Network security devices &ndash; Firewalls/IPS etc.
</li><li>Knowledge of dynamic routing protocols and its implementation (OSPF, BGP)
</li><li>Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.)
</li><li>Knowledge of VPN, IPSec and SSL VPN
</li></ul>EDUCATION:
<ul><li>Bachelors / Master&rsquo;s Degree in CSE / Electronics /Electrical / BCA / BSc)
</li><li>Diploma in CSE / B.Tech with considerable experience
</li></ul>Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure.
Fortinet is headquartered in Sunnyvale, California USA, with offices around the world. If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits</div>

Technical Support Engineer - Riyadh, Saudi Arabia

alfanar

<div>
 Job description:
 
 
 Job Purpose
 
 Responsible for providing technical support and solutions to customers and internal teams by troubleshooting issues, supporting product commissioning, and ensuring proper system functionality. Act as a key technical liaison, helping to resolve warranty claims, support project execution, and maintain accurate technical documentation.
 
 Key Accountability Areas
 
 Warranty Claims Support:
 
 <ul>
 <li>
 Assist in diagnosing technical issues related to warranty claims and propose appropriate solutions under the guidance of senior engineers.
 </li>
 <li>
 Facilitate communication between clients and internal teams to ensure timely and effective claim resolution.
 </li>
 </ul>
 
 Field Commissioning Assistance:
 
 <ul>
 <li>
 Support the installation, testing, and troubleshooting of electrical and mechanical systems during field commissioning.
 </li>
 <li>
 Contribute to ensuring systems meet project specifications and compliance standards.
 </li>
 <li>
 Document commissioning issues and assist in resolving them collaboratively.
 </li>
 </ul>
 
 Project Engineering Support:
 
 <ul>
 <li>
 Aid project teams with technical tasks, problem-solving, and the delivery of engineering services.
 </li>
 <li>
 Assist in the preparation of technical documentation, ensuring accuracy and adherence to engineering standards.
 </li>
 </ul>
 
 Technical Documentation:
 
 <ul>
 <li>
 Maintain accurate and organized records of engineering activities, including test results, warranty resolutions, and commissioning logs.
 </li>
 <li>
 Support the preparation and review of clear, concise technical reports and documentation.
 </li>
 </ul>
 
 Learning and Development:
 
 <ul>
 <li>
 Engage in continuous learning by seeking mentorship from senior engineers and participating in relevant training programs.
 </li>
 <li>
 Contribute to improving engineering workflows by supporting process enhancements under supervision.
 </li>
 </ul>
 Role Accountability
 
 HR Proficiency:
 
 <ul>
 <li>
 Ability to obtain updated soft and technical skills related to the job.
 </li>
 </ul>
 
 Delivery:
 
 <ul>
 <li>
 Perform the planned activities to meet the operational and development targets as per delivery schedules.
 </li>
 <li>
 Utilize resources effectively to achieve objectives within efficient cost and time.
 </li>
 <li>
 Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
 </li>
 </ul>
 
 Problem-Solving:
 
 <ul>
 <li>
 Solve any related problems arise and escalate any complex operational issues.
 </li>
 </ul>
 
 Quality:
 
 <ul>
 <li>
 Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
 </li>
 </ul>
 
 Business Process Improvements:
 
 <ul>
 <li>
 Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
 </li>
 </ul>
 
 Compliance:
 
 <ul>
 <li>
 Comply to related policy and procedures and work instructions.
 </li>
 </ul>
 
 Health, Safety, and Environment:
 
 <ul>
 <li>
 Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
 </li>
 </ul>
 Academic Qualification Bachelor Degree in Electrical EngineeringWork Experience 2 to 4 YearsTechnical / Functional Competencies Customer Service OrientationCustomer Service Programs
 
 
 Profile description:
 
 
 
 Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
 
 
 &nbsp;
 
 
 The hub of alfanar&rsquo;s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
 
 
 &nbsp;
 
 
 alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
 
 
 &nbsp;
 
 
 For more information about alfanar, please visit alfanar.com
 
</div>

Technical Support Engineer - ZIV | alfanar Electric

DXC Technology

<div>Job Description:
DXC Technology (NYSE: DXC) is the world&rsquo;s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company&rsquo;s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.
We are currently looking for:
Onsite Support Engineer
Job location: onsite in Riyadh
Role
Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to Desktops, Laptops, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&amp;SW) Asset Management Services, Field Services and Technical Service Desk.
Responsibilities<ul><li>
Provide technical support in infrastructure services, responding to issues and assisting in tasks.</li><li>
Support the development of infrastructure documentation, including incident logs and records.</li><li>
Proficient knowledge and understanding of Desktop software and hardware technologies.</li><li>
Troubleshooting issues on Windows Clients (End user machines)</li><li>
Experience with Service management tool</li><li>
Should have good knowledge on EUC tools, remote support tools, MS office and outlook.</li><li>
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role</li><li>
Working knowledge of office automation products and computer peripherals, like printers and scanners</li><li>
Excellent problem-solving and multitasking skills</li><li>
Customer-oriented attitude.</li></ul>
Basic Qualifications:<ul><li>
Bachelor's degree in a relevant field or equivalent combination of education and experience</li><li>
Typically, 1+ years of relevant work experience</li><li>
Proven experience in infrastructure technology analysis</li><li>
Proficiencies in data analysis and technical knowledge</li><li>
A continuous learner that stays abreast with industry knowledge and technology</li></ul>
Other Qualifications:<ul><li>
An advanced degree in a relevant field is a plus</li><li>
Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus&quot;</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

Onsite Support Engineer

HSSG Foundation Contracting LLC

Requirement &ndash; Technical Office EngineerWe have a requirement for a Technical Office Engineer with the following qualifications and experience:<ul><li>Civil Engineer or Geotechnical Engineer.</li><li>Minimum 10 years of experience in infrastructure and piling projects.</li><li>Proficient in AutoCAD, MS Office, and MS Project.</li><li>Good English communication skills, both written and spoken.</li></ul>Job Types: Full-time, Permanent

Technical Office Engineer -Urgent

Spinneys

<div>
 
 
 
 POSITION SUMMARY
 
 
 
 
 
 
 
 Spinneys KSA is looking for a team player, with a 'can-do' attitude, an eye for detail and able to apply their skills in a prompt &amp; practical manner as
 
 IT SUPPORT ENGINEER
 
 in
 
 Riyadh, KSA
 
 .
 
 
 
 
 
 The IT Support Engineer is responsible for the installation, configuration, and maintenance of IT hardware and software systems across Retail Store Operations. This role also provides critical support for Point-of-Sale systems to ensure smooth business operations and enhance the customer experience.
 
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. PC and User Support
 
 <ul>
 <li>
 Set up and configure workstations for new and existing employees.
 </li>
 <li>
 Ensure workstations adhere to the company&rsquo;s IT security policies.
 </li>
 <li>
 Provide prompt troubleshooting and resolution of hardware and software issues to minimise downtime.
 </li>
 <li>
 Support business meetings and virtual conferencing tools.
 </li>
 </ul>
 
 
 
 
 2. Point-of-Sale (POS) Support
 
 <ul>
 <li>
 Install and maintain POS hardware and software across retail stores and online platforms.
 </li>
 <li>
 Troubleshoot POS issues to maintain seamless customer transactions.
 </li>
 <li>
 Implement and test new POS-related business requirements.
 </li>
 </ul>
 
 
 
 
 3. Scale System Management
 
 <ul>
 <li>
 Maintain up-to-date scale systems with current prices and article listings.
 </li>
 <li>
 Coordinate with scale vendors for regular maintenance and troubleshooting.
 </li>
 </ul>
 
 
 
 
 4. ERP Sales Capture
 
 <ul>
 <li>
 Ensure accurate and timely recording of sales data into ERP systems.
 </li>
 <li>
 Provide overnight support for store end-of-day processing and sales data synchronisation.
 </li>
 <li>
 Monitor key background jobs related to forecasting and replenishment, and escalate issues as needed.
 </li>
 </ul>
 
 
 
 
 5. Price Updates
 
 <ul>
 <li>
 Monitor background jobs related to price changes and ensure POS and scale devices reflect updates in real time.
 </li>
 <li>
 Perform manual corrections in case of update failures or exceptions.
 </li>
 </ul>
 
 
 
 
 6. Technical Support for Stores and Business Units
 
 <ul>
 <li>
 Deliver remote and onsite technical support to retail stores, warehouses, production facilities, and international operations.
 </li>
 <li>
 Install and troubleshoot VPN connectivity for remote users.
 </li>
 <li>
 Support inventory devices such as handheld scanners and label printers.
 </li>
 <li>
 Manage IT equipment in production areas, including price label printers and digital signage systems.
 </li>
 </ul>
 
 
 
 
 7. Application Support
 
 <ul>
 <li>
 Assist users with application-related issues and provide basic troubleshooting.
 </li>
 <li>
 Ensure key software applications are up-to-date and fully functional.
 </li>
 <li>
 Deliver user training and escalate complex issues to relevant technical teams.
 </li>
 </ul>
 
 
 
 
 8. Security Operations Monitoring
 
 <ul>
 <li>
 Monitor email alerts from the Security Operations Center and notify the IT Security Team of critical incidents in a timely manner.
 </li>
 </ul>
 
 
 
 
 9. Project Support
 
 <ul>
 <li>
 Provide technical assistance for various IT projects, including new store openings, refurbishments, closures, and warehouse setups.
 </li>
 <li>
 Assist in preparing and installing network infrastructure, POS systems, self-service checkouts, PCs, printers, scales, and handheld devices.
 </li>
 <li>
 Ensure full configuration and connectivity of IT systems during site installations
 </li>
 </ul>
 
 
 
 
 
 
 REQUIRED EXPERIENCE AND QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 Minimum of 2&ndash;3 years of experience in IT support, preferably in a retail or multi-site environment.
 </li>
 <li>
 Hands-on experience with hardware setup, troubleshooting, and network connectivity.
 </li>
 <li>
 Strong understanding of Point-of-Sale systems and ERP integration.
 </li>
 <li>
 Basic knowledge of IT security and VPN technologies.
 </li>
 <li>
 Strong problem-solving skills and ability to work under pressure.
 </li>
 <li>
 Excellent communication skills and a customer-focused attitude.
 </li>
 <li>
 Willingness to travel to store or warehouse locations or work shift timings as required
 </li>
 </ul>
 
 
 
 
 
 
 HOW TO APPLY
 
 
 
 
 
 
 
 If you are interested in this role, we encourage you to apply now and submit your application via the Spinneys Careers Portal.
 
 
 
 
 
 Spinneys is an equal opportunity employer and value diversity at our company and offers a competitive salary and benefit package for this role.
 
 
 
 
 
 All applications must please be submitted via the portal and will close on
 
 
 Monday - 13 October 2025.
 
 
 
 
 Any applications after this date will not be considered.
 
 
 
 
 
 We wish you all the best!
 
</div>

Information Technology Support Engineer

Explore 1843+ Technical support engineer in Riyadh this October. Find roles across top companies and apply now to boost your career.

1843 technical support engineer jobs IN Riyadh

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer - Riyadh, Saudi Arabia

Technical Support Engineer - ZIV | alfanar Electric

Onsite Support Engineer

Technical Office Engineer -Urgent

Information Technology Support Engineer