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agent guest relations

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26208045
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
 
 
 
 تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد "الضيافة الرائعة". "دائمًا". من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.
 
 كن
 
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك ،
 
 وانتمي
 
 إلى فريق عالمي مذهل ،
 
 لتصبح
 
 أفضل نسخة منك.
 
 
 تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW&trade;. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.
 
 كن
 
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك ،
 
 وانتمي
 
 إلى فريق عالمي مذهل ،
 
 لتصبح
 
 أفضل نسخة منك.
</div>

Agent-Guest Relations

<div>Additional Information 
Job Number26208045 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>万豪国际集团致力于成为提倡机会均等的雇主，欢迎所有求职者加入，并为其提供平等的就业机会。我们不懈努力营造工作环境，重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用，这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人，这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。
万豪酒店潜心钻研待客之道，把握每一次创新机会，为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师，传承&ldquo;时刻展现卓然待客之道&rdquo;的服务理念。想宾客之所想，用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样，万豪酒店诚挚欢迎您的加入，丰富机遇待您发掘。加入万豪酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。 
<div>
 
JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌，在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化，深信员工是我们的立足之本，有了快乐的员工，才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟，传承了万豪国际集团创始人 J.Willard Marriott（与品牌同名）的卓越品质。欢迎加入我们，成为 JW 万豪大家庭的一员，体验不同以往的工作氛围，在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会，让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。</div></div></div>

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title:
 
 Reservations Sales Agent
 
 
 
 Department:
 
 Reservations
 
 
 
 Reporting to:
 
 Cluster Revenue and Distribution Manager
 
 
 
 Property:
 
 Red Sea Global Hospitality
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry&mdash;seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team members. We offer more than just a job&mdash;we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 The Reservations Agent is responsible for actively converting bedroom enquiries into confirmed business, whilst providing an exceptional and personalized experience to guests.
 
 
 Reservation Agent responds timely to communications from guests, travel agents and leads concerning reservations arriving by mail and telephone; prepares confirmation letters and promptly process any cancellations, modifications, and guest&rsquo;s request
 
 
 The Agent&rsquo;s demeanor should reflect the quality of the hotel to our potential guests and callers. A positive, professional attitude, knowledge of the hotel and a strong attention to detail are traits which our agents are required to have.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 <ul>
 <li>
 Understands and anticipates guest needs and requirements; intuitive understanding of individual preferences, adopting a proactive service orientation to address needs before they are expressed, and adapting communication skills to interpret verbal and non-verbal cues. The goal is to transform service interactions into personalized and memorable experiences, exceeding guest expectations.
 </li>
 <li>
 Provides an exceptional call experience to all callers by being informed, efficient and intuitive during the call process.
 </li>
 <li>
 Possess a sales-oriented attitude, maximizing sales, occupancy and room rates as well as upselling all aspects of the hotel. Strive towards direct booking conversion and minimize cost of sales.
 </li>
 <li>
 Knows the selling status, rates, and benefits of all packages plans and determines room rates based on the selling tactics of the hotel.
 </li>
 <li>
 Input and update reservations from all booking channels, ensuring that all relevant information is included in the booking and that any special requests or requirements are communicated to relevant departments.
 </li>
 <li>
 Handles daily correspondence and responds to inquiries in a timely manner.
 </li>
 <li>
 Keeps up to date with hotel facilities and amenities, ensuring the hotel benefits are communicated to the guest at the time of reservation; Possess a complete knowledge of all suites, hotel facilities and promotions as well as the local area and closest competitors.
 </li>
 <li>
 Processes cancellations and modifications and promptly relays this information to the Front office when needed.
 </li>
 <li>
 Understands the hotel's policy on guaranteed reservations and no-shows and ensures implementation.
 </li>
 <li>
 Monitors advances deposit requirements and communicates with Front Office department at the hotels
 </li>
 <li>
 Identifies regular bookers and communicates details to Sales team for follow up.
 </li>
 <li>
 Maintains and modifies (where necessary) guest profile information to assist the entire hotel in providing exceptional guest recognition.
 </li>
 <li>
 Responsible for keeping accurate paper transactions, and recording of any specificrequirement in terms of reservation requests, amenities
 </li>
 <li>
 Reviews reservation policies and procedures periodically, identifying means of increasing productivity and efficiency within the reservations office. Communicating improvement ideas to the Director of Revenue and Reservations, working together as a team to implement improvements.
 </li>
 <li>
 Works to maximize hotel revenue under the guidance of the Director of Revenue and Reservations.
 </li>
 <li>
 Takes a proactive approach to daily reservation department activity, anticipating potential opportunities to improve the overall efficiency of the department.
 </li>
 <li>
 Complies with the departmental standards, objectives, and goals (conversion ratio, mystery shop calls etc).
 </li>
 <li>
 Maintains effective communication within the department and ensure that the Director of Revenue and Reservations is kept well informed of any problems/queries that have arisen.
 </li>
 <li>
 Attends any department training sessions and/or meetings required.
 </li>
 <li>
 Complies with all core and culture standards personally and within the department.
 </li>
 <li>
 Adheres to all health, safety, and fire, procedures and processes
 </li>
 <li>
 Interacts with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisors, managers, co-workers, and guests.
 </li>
 <li>
 Work closely and communicate effectively with the Front Office and Sales Team to ensure smooth workflow and enhanced guest experience.
 </li>
 <li>
 Assists with setting positive relations both within reservations and other departments to resolve any issues efficiently, and appropriately, to always maintain the smooth running of the hotel operation.
 </li>
 <li>
 Generally being alert for opportunities to improve the profitability of the department i.e., through controlling wastage and being responsible for the economy of all utilities and resources.
 </li>
 <li>
 Performs other duties as assigned, requested, or deemed necessary by Management
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Standards
 
 
 <ul>
 <li>
 Graduate of Hospitality Management, Tourism and Travel, or other related courses.
 </li>
 <li>
 Fluent in written &amp; spoken English and / or Arabic an advantage
 </li>
 <li>
 Experience working with Opera PMS System
 </li>
 <li>
 Must posses professional telephone etiquette
 </li>
 <li>
 Attention to details and able to prioritize tasks
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Self-motivated and continuously strive to better his/ her skills and increase his/ her knowledge
 </li>
 <li>
 Able to work with minimal supervision
 </li>
 <li>
 Previous experience in a similar capacity with a minimum of 1 year is an advantage
 </li>
 <li>
 Willing to work shifts during weekends and public holidays
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programs.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process, and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
</div>

Reservations Sales Agent

Cloud Spaces

<div>
 
 Cloud Spaces, open the opportunity for a highly motivated
 
 Guest Relations &amp; Back-up Sales professional
 
 to join our team in Riyadh. This role offers the opportunity to contribute to a premium coworking environment while developing a career in client relations, sales support, and operational management.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the
 
 primary point of contact
 
 for clients and visitors, delivering an exceptional experience aligned with Cloud Spaces&rsquo; premium standards.
 </li>
 <li>
 Support the
 
 Center Manager
 
 in driving sales, membership renewals, and client satisfaction.
 </li>
 <li>
 Conduct client onboarding, check-ins, and follow-ups to ensure a seamless client journey.
 </li>
 <li>
 Manage leads, assist with upselling opportunities, and maintain accurate CRM records.
 </li>
 <li>
 Provide reception coverage as needed to ensure smooth daily operations.
 </li>
 <li>
 Support billing, collections, and administrative functions with accuracy and professionalism.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators:
 
 
 <ul>
 <li>
 Deliver consistently high levels of client satisfaction and retention.
 </li>
 <li>
 Achieve sales conversion targets and obtain certification as a back-up seller.
 </li>
 <li>
 Contribute to operational excellence and maintain a professional and collaborative workplace environment.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Competencies:
 
 
 <ul>
 <li>
 Experience or strong interest in client relations, customer service, or sales support.
 </li>
 <li>
 Strong communication, interpersonal, and professional presentation skills.
 </li>
 <li>
 Organized, proactive, and results-driven with attention to detail.
 </li>
 <li>
 Familiarity with CRM systems, Microsoft Excel, and basic billing processes is preferred.
 </li>
 </ul>
 
 
 
 
 
 Why Join Cloud Spaces:
 
 
 
 This is an excellent opportunity to gain exposure to a premium client-facing environment while building a career in guest relations, sales, and operations within a forward-thinking organization.
 
</div>

Guest Relations & Back-up Sales

Raffles

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities
Guest Experience Leadership:<ul><li>
Lead by example in delivering refined, anticipatory, and personalized service to all guests.</li><li>
Ensure consistent recognition of VIPs, repeat guests, and special occasions throughout the guest journey.</li><li>
Act as the primary escalation point for guest concerns, ensuring swift, elegant, and effective resolution.</li><li>
Conduct service recovery with empathy, discretion, and authority to restore guest confidence and loyalty.</li></ul>
Team Supervision &amp; Coaching:<ul><li>
Supervise daily operations of the Guest Relations Hosts, ensuring staffing coverage and service standards are maintained.</li><li>
Coach, mentor, and motivate team members to uphold Raffles service culture and etiquette standards.</li><li>
Provide on-the-job training, performance feedback, and support to develop service excellence.</li><li>
Assist in conducting performance evaluations and identifying training needs.</li></ul>
VIP &amp; Special Handling:<ul><li>
Oversee VIP arrival, in-house, and departure arrangements, ensuring all preferences and amenities are delivered accurately.</li><li>
Coordinate closely with Concierge, Butler Service, Housekeeping, and Food &amp; Beverage to execute bespoke guest experiences.</li><li>
Maintain strong relationships with internal stakeholders to ensure seamless service delivery.</li></ul>
Operational Excellence:<ul><li>
Ensure accurate documentation of guest preferences, feedback, and service recovery actions in the hotel systems.</li><li>
Participate in daily briefings, handovers, and service meetings to align guest priorities.</li><li>
Support Front Office leadership with reports related to guest satisfaction, feedback trends, and service recovery.</li></ul>
Standards, Brand &amp; Compliance:<ul><li>
Uphold and enforce Raffles grooming, etiquette, and communication standards at all times.</li><li>
Act as a guardian of the Raffles brand, heritage, and service philosophy.</li><li>
Ensure confidentiality, discretion, and compliance with hotel policies, safety, and security procedures.</li></ul> 
Qualifications 
Qualifications &amp; Experience:<ul><li>
Minimum 3&ndash;5 years of experience in Guest Relations, Front Office, or Guest Experience roles within a luxury or five-star hotel environment.</li><li>
Previous supervisory or team-leading experience is required.</li><li>
Degree or diploma in Hospitality Management or related field preferred.</li><li>
Experience with property management systems (Opera or equivalent) is an advantage.</li></ul>
Skills &amp; Competencies:<ul><li>
Strong leadership and coaching abilities.</li><li>
Exceptional interpersonal and communication skills.</li><li>
High emotional intelligence and cultural awareness.</li><li>
Proven service recovery and problem-solving expertise.</li><li>
Strong organizational skills and attention to detail.</li><li>
Proficiency in Microsoft Office and hotel systems.</li><li>
Fluency in English required; additional languages are highly desirable.</li></ul>
Personal Attributes:<ul><li>
Polished, confident, and professional presence.</li><li>
Calm, decisive, and gracious under pressure.</li><li>
Passionate about luxury hospitality and guest satisfaction.</li><li>
Flexible to work shifts, including weekends and holidays.</li><li>
Trustworthy, discreet, and service-oriented.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Guest Relation Supervisor - Raffles The Red Sea (Saudi National)

Emdad By Elm

<div>
 
 
 Job Description:
 
 
 
 The VIP Supervisor will be responsible for creating an exceptional experience for all high-profile visitors at the museum. This role requires a proactive individual who can maintain a high level of professionalism while overseeing the needs and expectations of VIP guests. The supervisor will meticulously coordinate personalized tours, ensure seamless access to exclusive areas, and oversee the delivery of bespoke services. Demonstrating strong leadership skills, the VIP Supervisor will manage a team of guest services staff, developing training programs to enhance service delivery while ensuring compliance with museum protocols and safety regulations. The ideal candidate must possess excellent interpersonal and communication skills, be adept at problem-solving, and have an unwavering commitment to providing an unparalleled visitor experience.
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 A minimum of 3 years of experience in guest services or hospitality, preferably within a museum or cultural organization.
 </li>
 <li>
 Proven track record of delivering exceptional customer service to high-profile clients and managing VIP experiences.
 </li>
 <li>
 Demonstrated ability to manage a team effectively, fostering a collaborative and high-performance work environment.
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with a proficiency in creating engaging and informative content for diverse audiences.
 </li>
 <li>
 Knowledge of museum operations, art history, and cultural programming is preferred.
 </li>
 <li>
 Capability to work flexible hours, including evenings and weekends, to accommodate VIP events and engagements.
 </li>
 </ul>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Oversee the VIP guest experience from the point of arrival to departure, ensuring all needs and preferences are met with precision.
 </li>
 <li>
 Coordinate with different departments (security, curatorial, events) to facilitate seamless VIP visits, from special tours to private exhibitions.
 </li>
 <li>
 Develop and implement training programs for guest services staff focused on VIP service standards and best practices.
 </li>
 <li>
 Maintain an accurate record of VIP visits and provide feedback and insights for continuous service improvement.
 </li>
 <li>
 Handle and resolve any guest complaints or issues promptly and professionally, utilizing conflict resolution skills effectively.
 </li>
 <li>
 Collaborate with marketing and public relations to promote VIP offerings and enhance the museum&rsquo;s reputation among high-profile patrons.
 </li>
 <li>
 Monitor guest feedback and satisfaction levels, creating strategies for improvement and ensuring outstanding service quality.
 </li>
 <li>
 Facilitate and lead staff meetings to ensure clear communication of objectives and updates related to VIP services.
 </li>
 </ul>
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Exceptional interpersonal skills with the ability to engage and connect with diverse clientele artfully.
 </li>
 <li>
 Strong leadership capabilities, with experience in team development and staff coaching.
 </li>
 <li>
 High attention to detail and a commitment to delivering flawless service in all aspects of VIP experiences.
 </li>
 <li>
 Proficiency in the use of customer relationship management (CRM) software and Microsoft Office Suite.
 </li>
 <li>
 Ability to think critically and creatively to solve problems and enhance guest experiences.
 </li>
 <li>
 Knowledge of etiquette and protocols for dealing with high-profile individuals, including discretion and professional conduct.
 </li>
 <li>
 Adaptability and a stress-resilient attitude in dynamic and high-pressure environments.
 </li>
 <li>
 Familiarity with event planning and coordination, with the ability to manage logistics related to VIP events and appearances.
 </li>
 <li>
 Strong project management skills, particularly in aligning team efforts with organizational goals and objectives.
 </li>
 <li>
 Commitment to continuous learning and staying informed about trends in museum services and guest relations.
 </li>
 </ul>
 
 
 
</div>

VIP Supervisor

FAS Hospitality

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested byJob Type: Full-timePay: From ﷼7,000.00 per month

Reservation and Guest Service Manager - Saudi Nation

Explore 371+ Agent guest relations in Saudi Arabia this February. Find roles across top companies and apply now to boost your career.

371 agent guest relations jobs IN Saudi Arabia

Agent-Guest Relations

Agent-Guest Relations

Reservations Sales Agent

Guest Relations & Back-up Sales

Guest Relation Supervisor - Raffles The Red Sea (Saudi National)

VIP Supervisor

Reservation and Guest Service Manager - Saudi Nation