customer service representative Jobs in Islamabad

customer service representative

sales manager

customer sales representative Jobs in Islamabad

customer sales representative

sales man

account management coordinator Jobs in Islamabad

account management coordinator

call center agent

Awami Financial (Private) Limited

We are looking for friendly and customer-focused Customer Service Representatives to join our team. You will be the first point of contact for our customers, helping them with questions, solving problems, and making sure they have a smooth experience with our financial services.Key Responsibilities:<ul><li>Handle inbound and outbound calls, chats, and emails professionally.</li><li>Assist customers with account-related queries, transactions, and troubleshooting.</li><li>Provide accurate product and service information.</li><li>Resolve customer complaints in a timely and efficient manner.</li><li>Maintain records of interactions and transactions.</li><li>Escalate complex issues to the relevant departments.</li><li>Achieve set targets for call handling, customer satisfaction, and service quality.</li></ul>Requirements:&middot; Previous call center or customer service experience.&middot; Strong communication skills.&middot; Ability to handle high-volume calls while maintaining professionalism.&middot; Basic knowledge of financial services, mobile apps, or digital payments.&middot; Problem-solving mindset with patience and empathy.&middot; Proficiency in MS Office and CRM software is a plus.&middot; Minimum Intermediate (Bachelor&rsquo;s preferred).Job Type: Full-timePay: Rs37,500.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

J. Sons Communications

J.Sons Communications is a US Campaign Based Call Center so that is why we only work in the night shift. Looking Forward to Hire those who are good in communication skills that would be of English. Experience Agents will be preferred, Those who have Experience on Final Expense can get good salary in here while working for our company secondly apart from basic salary we do have daily, monthly and weekly cash incentives potential earning could be till 136k.Note: If you are located in Islamabad/Rawalpindi then you can apply and if you can work in the night shift.Job Type: Full-timePay: Rs70,000.00 - Rs140,000.00 per monthApplication Question(s):<ul><li>Are you willing to work in night shift ?</li><li>Can you commute to PWD Islamabad?</li><li>Do you have any prior experience in closing ?</li></ul>Work Location: In person

Sales Closer FE (Final Expense Campaign)

IntellivoxBPO

Customer Sales &amp; Support Agents (Night Shift &ndash; International Markets)Location: National Police Foundation, PWD, Islamabad Base Salary: PKR 50,000 &ndash; 70,000/month (based on experience &amp; performance)We are a fast-growing international customer service and sales organization, serving clients in the USA, UK, and Australia. If you have proven call center experience, fluent English, and a passion for sales and service excellence, we want you on our team.Position OverviewYou will handle inbound and outbound calls, respond to chats and emails, assist with inquiries, provide accurate product/service information, resolve issues, and close sales.Key Responsibilities<ul><li>Make and receive calls to/from customers in the USA, UK, and Australia</li><li>Provide excellent service while achieving sales and support targets</li><li>Manage customer inquiries, complaints, and requests professionally</li><li>Maintain accurate records of interactions and outcomes</li><li>Keep a positive and professional tone at all times</li></ul>Requirements (Mandatory)<ul><li>Proven call center experience in sales or support (international preferred)</li><li>Fluent English (verbal &amp; written) and confident speaking for extended periods</li><li>Energetic, self-motivated, and target-driven</li><li>Willingness to work night shifts</li><li>Residents of the following areas will be given preference:</li></ul>Pakistan Town, Korang Town, Soan Gardens, Media Town, Bahria Town (Rawalpindi), Lohi Bher, Model Town HumakImportant: If you lack the required experience, not willing to do the night shifts, are not comfortable with the salary range, or cannot handle prolonged phone conversations&mdash;please do not apply. This helps us save time for candidates who are truly ready for the role.Perks &amp; Benefits<ul><li>Two salary increments per year (performance-based)</li><li>Monthly commissions on sales performance</li><li>Daily bonuses such as Top Seller of the Day awards</li><li>Overtime pay after probation completion</li><li>Medical allowance</li><li>Children&rsquo;s education allowance</li><li>Pension plan after age 60</li><li>Easy installment loans for employees</li><li>Two fully-sponsored trips per year</li><li>Two annual tournaments for employee engagement and fun</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Experience:<ul><li>Call Center: 1 year (Required)</li></ul>Work Location: In person

Sales & Support Agent (Night Shift – International Markets)

ASK Development

Date posted: 15 September 2025Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responseibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: On the road

Helpline Agent's for English Campaign

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: On the road

Helpline Agent

Pay: Rs37,000.00 - Rs55,000.00 per monthJob description:Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs45,000.00 per monthWork Location: On the road

Inbound Calling Agent's

ideavillage(pvt.)Ltd

We are looking proven expertise in network and system administration within a BPO or call center environment. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 30&ndash;40 users to maintain seamless operationsAbout UsLumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation and customer service solutions across the USA and Canada.We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.Key Responsibilities<ul><li>Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN).</li></ul><ul><li>Server Configuration: Set up and manage servers for user monitoring and internet browsing management.</li></ul><ul><li>Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.</li></ul><ul><li>Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.</li></ul><ul><li>System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.</li></ul><ul><li>Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.</li></ul><ul><li>Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.</li></ul><ul><li>Inventory Management: Maintain and track IT equipment inventory.</li></ul><ul><li>Assigned Tasks: Execute additional IT-related duties as directed by management.</li></ul>Requirements<ul><li>Experience: Minimum 2&ndash;5 years of BPO / Call Center network management experience.</li></ul><ul><li>Technical Skills:</li></ul>o	Server configuration &amp; user monitoringo	VPN setup &amp; managemento	Network troubleshooting<ul><li>Education: Minimum Bachelor&rsquo;s degree in Information Technology</li></ul><ul><li>Preference: Prior experience in a call center or BPO environment is highly desirable.</li></ul>Benefits We Offer<ul><li>Competitive Salary: Rs. 70,000 &ndash; Rs. 80,000</li></ul><ul><li>EOBI Coverage</li></ul><ul><li>Travel Allowance</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Performance-Based Bonuses</li></ul><ul><li>Career Growth Opportunities</li></ul>Location : G-8, IslamabadJob Type : Full-Time, OnsiteShift Timing : 08:00 PM &ndash; 05:00 AMSalary Range : Rs. 70,000 &ndash; Rs. 80,000Industry : Call CenterTotal Users Managed : 30&ndash;40Shortlisted candidates will be contacted for an initial screening followed by an interview.How to ApplyIf you meet the above criteria and are ready to advance your career, send your updated CV to: hr@luminatechnologies.pkJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Network Administrator-Call Center: 3 years (Required)</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Senior IT & Network Support Engineer-(Call Center Experince Only)

Explore 104+ Call center agent in Islamabad this September. Find roles across top companies and apply now to boost your career.