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crm and ai systems manager

Red Star Technologies Pvt. Ltd.

About Red Star Technologies Red Star Technologies is a US-registered software and digital services company headquartered in Islamabad with 80+ professionals. We build websites, run Google Ads, manage local SEO, and develop AI-powered business tools for US-based clients. Our services include:<ul><li>Professional Website Design &amp; Development</li><li>Local SEO &amp; Google My Business Optimization</li><li>Google Ads &amp; Social Media Advertising</li><li>AI-Powered Phone Agents &amp; Business Automation</li><li>Review Generation &amp; Reputation Management</li><li>Custom Software, Mobile Apps &amp; Digital Marketing</li></ul>Location: Islamabad Job Type: Full-Time Experience Required: 1&ndash;2 Years in Cold Calling / Telemarketing / SalesAbout the RoleRed Star Technologies is looking for a professional and confident Cold Caller to join our growing team. The ideal candidate should have excellent communication skills, a strong command of English, and the ability to engage potential clients professionally over phone calls.The candidate must be target-oriented, persuasive, and capable of generating quality leads through outbound calling.Key Responsibilities<ul><li>Make outbound cold calls to prospective clients and businesses.</li><li>Introduce company services in a professional and convincing manner.</li><li>Generate qualified leads and schedule appointments for the sales team.</li><li>Build and maintain positive customer relationships.</li><li>Handle objections confidently and professionally.</li><li>Maintain accurate records of calls and follow-ups in CRM systems.</li><li>Achieve daily, weekly, and monthly calling targets.</li><li>Follow up with interested clients to maximize conversions.</li></ul>Requirements<ul><li>1&ndash;2 years of experience in cold calling, telemarketing, or sales.</li><li>Excellent English communication and interpersonal skills.</li><li>Must have a professional international accent with clear pronunciation and fluent speaking ability.</li><li>Strong confidence and convincing power on calls.</li><li>Ability to work under pressure and achieve targets.</li><li>Basic computer and CRM knowledge.</li><li>Professional attitude, discipline, and strong work ethic.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Attractive commission and performance bonuses.</li><li>Career growth opportunities.</li><li>Friendly and professional work environment.</li><li>Training and skill development programs.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Cold Caller / Sales Development Representative (SDR)

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 The Senior Order Management Operations role is a key contributor within an AI-driven, physical operations technology company, enabling scalable and efficient growth across complex commercial motions. This role owns the end-to-end Quote-to-Cash lifecycle, partnering closely with Sales, Finance, and cross-functional teams to support sophisticated deal structures, ensure data integrity, and drive operational excellence. Success in this role requires strong business judgment, analytical depth, and the ability to operate with precision in a fast-paced, technology-forward environment.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Manage complete Sales Force Quote to Cash cycle
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 Identify and resolve Q2C technical issues
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 Provide guidance on complex deal structures
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 Quote Creation and Completion
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 Order Cancellation.
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 Account Renewals
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 Contract Buyout Quotes.
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 Opportunity Stage Amendments.
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 Package Upgrade/Downgrade
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 Vendor Finance deals
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 Account Audits
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 Account Mergers
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 Constantly liaising with other departments to resolve cases
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
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 Graduate in Business Management disciplines, preferably Finance, Business Management, Economics or Supply Chain
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 Strong Business Communication Skills in English
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 Minimum 3 years of professional work experience.
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 Proficient experience with Microsoft Excel and Word.
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 Knowledge and experience of CRM systems, preferably Salesforce.
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 Prefer experience working with ERP systems.
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 Very organized, meticulous, and detailed in entering information.
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 Excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
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 Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
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 Ability to effectively prioritize and multi-task in high-volume workload situations.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
 
 
 
 All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
 
</div>

Senior Order Management Specialist, Operations

AIO App Inc

<div>Position Title: Systems &amp; Operations Manager
Location: Islamabad (Onsite)
About the Role:
AIO runs on a set of internally built systems &mdash; HubSpot workflows, a Claude-powered Inventory Management System, a custom internal reporting tool, and a growing set of operational automations. These systems are the connective tissue between sales, support, billing, and engineering. They need an owner.
As Systems &amp; Operations Manager, you will own, maintain, and improve these platforms. This is a technical role with a strong operational lens: you need to understand how the business works in order to build the systems that make it run better.
What will your responsibilities be?
HubSpot Architecture &amp; Maintenance
<ul><li>Own HubSpot as the system of record for AIO's customer-facing operations: marketing, sales, billing, support, and Jira escalation workflows
 </li></ul><ul><li>Maintain and improve the existing workflow architecture &mdash; understanding what each workflow does, why it was built, and how it fits the broader process
 </li></ul><ul><li>Build new workflows and reporting capabilities as AIO's processes evolve
 </li></ul><ul><li>Serve as the internal HubSpot expert and the first escalation point for workflow issues across teams
</li></ul>Claude-Powered Internal Tools
<ul><li>Maintain and improve the Inventory Management System built on Claude &mdash; including infrastructure on Vercel and GitHub
 </li></ul><ul><li>Maintain and improve the internal Hub Reporting tool also built on Claude
 </li></ul><ul><li>Build new AI-assisted operational tools as the business identifies new needs
 </li></ul><ul><li>Ensure reliability, uptime, and documentation for all internally built systems
</li></ul>Process Digitization &amp; Workflow Automation
<ul><li>Translate operational processes into structured, system-enforced workflows &mdash; reducing manual handoffs and human error
 </li></ul><ul><li>Work cross-functionally with the US operations team, sales, and support to identify friction points and build tooling that removes them
</li></ul><ul><li>Document all systems, workflows, and integrations so that institutional knowledge is captured and transferable
</li></ul>Reporting &amp; Data Visibility
<ul><li>Build and maintain reporting dashboards in HubSpot and internal tools that give leadership real-time visibility into team capacity, deployment SLAs, and customer health
 </li></ul><ul><li>Ensure data integrity across systems &mdash; proactively identifying and resolving inconsistencies between HubSpot, inventory tools, and other platforms</li></ul>
What are we looking for and what does it require to be the right fit for this role?
<ul><li>3+ years experience in a systems, operations, or technical operations role
</li></ul><ul><li>Deep, hands-on HubSpot experience &mdash; workflows, pipelines, reporting, and integrations. This is a hard requirement, not a nice-to-have
</li></ul><ul><li>Demonstrated experience building with AI tools, ideally including Claude, OpenAI, or similar LLM APIs</li></ul>
<ul><li>Comfort with Vercel, GitHub, and modern web deployment infrastructure
</li></ul><ul><li>A systems thinker who can look at a manual process and see a better-automated version of it
</li></ul><ul><li>Strong documentation discipline &mdash; you leave things better documented than you found them
</li></ul><ul><li>Able to work effectively with a US-based operations team across time zones
</li></ul><ul><li>Restaurant industry or hospitality tech context is a plus but not required</li></ul>
What this is not
This is not a pure engineering role, and it is not a traditional business analyst role. It sits deliberately between the two. You need to be technical enough to build and maintain production systems, and operationally literate enough to understand the business problems those systems are solving.
Why Join AIO?
Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.</div>

Systems & Operations Manager

Boost Ads Agency

Respond to all inbound enquiries from ads, SEO, and partner referrals asap. Run live product demos via video calls showing AI handling real calls and messages across channels. Qualify prospects on budget, timeline, and niche fit. Build and send tailored proposals using our standard templates. Follow up relentlessly. Maintain a clean pipeline in our CRM with accurate stage tracking and notes after every interaction. Coordinate with the tech team on client-specific requirements before proposals go out.Please share your resume along with the answers to the following questions on the given WhatsApp number or email address: What are your salary expectations? Are you comfortable with the office timing - 3 PM - 11 PM? Can you commute to DHA 2, Islamabad, 6 days a week?WhatsApp: 0327-5535418 Email: wasifboostmarketing@gmail.com Salary: 50,000 - 100,000 PKR Location: DHA 2, IslamabadWork Location: In person

Business Developer

Atlantis BPO Solutions Private Limited

Job Title: Client Relationship Manager (CRM) Company: Atlantis Tech Location: Islamabad, Pakistan (Onsite) Job Type: Full-Time | Night Shift (US Hours) | 6:00 PM &ndash; 3:00 AMAbout the Role:Atlantis Tech is looking for a dynamic Client Relationship Manager who can confidently manage client communication while understanding Sales and Complete Revenue Cycle Management (RCM). This role is ideal for someone who can build strong relationships, manage client expectations, identify growth opportunities, and coordinate with operational teams to deliver exceptional service.Key Responsibilities:<ul><li>Manage and maintain relationships with US-based healthcare clients</li><li>Lead client calls, meetings, follow-ups, and account management</li><li>Support RCM workflows, billing operations, and VMA coordination</li><li>Identify upselling and business growth opportunities</li><li>Resolve client concerns and ensure timely execution</li><li>Track KPIs, performance reports, and client satisfaction</li><li>Coordinate with internal teams for smooth service delivery</li></ul>Requirements:<ul><li>Experience in Client Relationship Management</li><li>Knowledge of Sales and business development principles</li><li>Understanding of Revenue Cycle Management (RCM)</li><li>Excellent English communication and presentation skills</li><li>Strong problem-solving and stakeholder management abilities</li><li>Ability to multitask in a fast-paced environment</li><li>Female candidates will be preferred</li><li>Fresh candidates with excellent communication skills may also apply</li></ul>How to Apply:Email your updated CV to: careers@atlantis.tech with a Subject Line: Client Relationship Manager (CRM) or directly apply via indeed.Work Location: In person

Client Relationship Manager

Two Guys Home Furnishings

We are looking for a creative and results-driven Social Media &amp; Graphic Design Specialist to join our team. The ideal candidate will be responsible for creating engaging content across multiple brands, managing Meta advertising campaigns, and leveraging AI tools to streamline content production.Key Responsibilities<ul><li>Create and publish high-quality reels, videos, graphics, and social media creatives.</li><li>Produce a minimum of 8 content pieces per day (mix of reels, videos, and static creatives) across multiple brands.</li><li>Plan, design, edit, and optimize content for social media platforms.</li><li>Manage and optimize Meta (Facebook &amp; Instagram) Ads campaigns.</li><li>Use AI tools such as Claude and other creative automation platforms to improve efficiency in content creation and workflow automation.</li><li>Collaborate with the marketing team and 4 colleagues to execute content strategies.</li><li>Monitor campaign and content performance, prepare reports, and present insights to management.</li><li>Stay updated on social media trends, platform updates, and best practices.</li><li>Ensure brand consistency across all content and marketing materials.</li></ul>Requirements<ul><li>Proven experience in social media management, graphic design, and video editing.</li><li>Strong portfolio showcasing reels, video content, graphics, and advertising creatives.</li><li>Hands-on experience with Meta Ads Manager.</li><li>Familiarity with Claude AI and other AI-powered content creation tools.</li><li>Experience managing content for multiple brands simultaneously.</li><li>Excellent communication and reporting skills.</li><li>Ability to work in a fast-paced environment and meet daily content targets.</li><li>Knowledge of content planning, audience engagement, and performance analysis.</li></ul>Preferred Qualifications<ul><li>Experience in the Interior Design industry.</li><li>Understanding of the UAE market, consumer behavior, and design trends.</li><li>Experience working with luxury, home d&eacute;cor, architecture, or interior design brands.</li></ul>Team Structure<ul><li>Report directly to the Marketing Manager.</li><li>Work closely with a team of 4 colleagues on content, marketing, and brand initiatives.</li></ul>Pay: Rs120,000.00 - Rs180,000.00 per monthApplication Question(s):<ul><li>Please attached your Portfolio and samples of your work</li><li>How soon can you join us? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Graphic Design: 5 years (Preferred)</li></ul>Work Location: In person

Senior Creative Content

ibex

<div>
 
 
 ibex. Pakistan is offering an exciting fresh job opportunity in Islamabad! We are looking for a Customer Success Specialist within the operations department who will be responsible for handling a large number of incoming calls for customer issues and inquiries on a daily basis.
 
 
 &nbsp;
 
 
 
 
 The ideal candidate should have good excellent English and communication skills, be professional, empathetic and discrete while handling sensitive information. They should also have the ability to manage multiple priorities with a calm and results-focused approach.
 
 
 &nbsp;
 
 
 
 
 Having prior experience in dealing with international customers - even better if they were based in USA - is a big plus. But above that, the candidate should have a can-do attitude, good work ethics and be passionate about working in a dynamic customer support environment.
 
 
 &nbsp;
 
 
 
 
 
 PS
 
 &nbsp;A sense of humor would help too!
 
 
 &nbsp;
 
 
 
 
 Disclaimer
 
 &nbsp;
 
 
 
 This is not a sales-based job.
 
 
 &nbsp;&nbsp;
 
 
 
 &nbsp;
 
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 Professionally manage a high volume of incoming calls from US-based customers and cater to their complaints, requests, order status, follow-ups, and general inquiries promptly
 
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 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 
 </li>
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 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 
 </li>
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 Providing alternatives to products/items, which are not available on the ecommerce website
 
 </li>
 <li>
 
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with ibex. Pakistan&rsquo;s standard processes and procedures
 
 </li>
 <li>
 
 Deliver exceptional customer service to every customer with empathy, patience and in a composed manner
 
 </li>
 <li>
 
 Provide a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across the USA region
 
 </li>
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 Use and record data on multiple software applications (Customer Relationship Management (CRM) software, order management systems (OMS) and knowledge base systems (KBS)), while actively listening and speaking with the customer simultaneously on call
 
 </li>
 <li>
 
 Strive to meet and exceed individual and team performance metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Call Resolution (FCR) and Average Handling Time (AHT)
 
 </li>
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 Collect customer feedback and share insights with supervisors to improve service quality and solve any recurring issues
 
 </li>
 <li>
 
 Staying up to date with latest updates on CRM and other systems information, process changes and future updates
 
 
 </li>
 <li>
 
 Exceptional verbal communication skills in English is a must
 
 </li>
 <li>
 
 Candidates must possess a clear American accent to easily explain and help the customer base in US
 
 </li>
 <li>
 
 Candidate should be minimum Matric or O Levels pass. Bachelor&rsquo;s degree or diploma would be a plus
 
 </li>
 <li>
 
 Candidate should be 18 years or older (You will be required to show your CNIC during the interview)
 
 </li>
 <li>
 
 Basic knowledge of common office tools like Microsoft Office/Google Workspace, Excel and document formatting
 
 </li>
 <li>
 
 Experience using CRM systems is a bonus
 
 </li>
 <li>
 
 
 Fresh graduates and students searching for entry-level roles or call center jobs in Islamabad are encouraged to apply
 
 
 &nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 
 It is a full-time ibex. job opening in Pakistan
 
 </li>
 <li>
 
 The role will be on-site in one of ibex. office in Islamabad
 
 </li>
 <li>
 
 Willingness to support schedule changes during Ramadan or regional holidays as per requirements of operational needs (with fair scheduling practices)
 
 </li>
 <li>
 
 
 Perks &amp; Benefits 24/7 transport system, medical and health insurance, bonuses, incentives, etc
 
 
 
 </li>
 </ul>
 
 Career Growth Opportunities at ibex. Pakistan
 
 
 
 
 This ibex. job role offers career growth pathways, depending on performance and interest, including
 
 
 
 <ul>
 <li>
 
 Customer Service Representative Supervisors/ Team Lead
 
 </li>
 <li>
 
 Office Administrator / Operations Coordinator
 
 </li>
 <li>
 
 Training Specialists
 
 </li>
 <li>
 
 Cross-campaign growth for more exposure
 
 </li>
 <li>
 
 Cross-departmental growth for specific interests like marketing, IT, HR, etc.
 
 </li>
 </ul>
 
 &nbsp;
 
</div>

Customer Success Specialist

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