customer success specialist

FluidAI Medical

<p><b>Company Description:</b></p><p>We specialize in the development and deployment of data-driven surgical solutions, with an initial focus on general and gastrointestinal surgery. Our technologies integrate medical devices, software, and artificial intelligence into platforms that address real clinical and operational challenges across the continuum of surgical care.</p><p>We combine continuous physiological monitoring from our proprietary sensors with comprehensive electronic health record data, creating intelligent systems that enable earlier identification of clinical deterioration and complications. Beyond patient monitoring, our platform extends to patient education and engagement tools, as well as automated documentation and coding modules supporting care teams and driving operational efficiency.</p><p>Our team brings together expertise across clinical practice, research, engineering, data science, manufacturing, and commercialization. We build solutions designed for real-world impact, supported by full in-house capabilities, a strong intellectual property portfolio, and partnerships with leading institutions around the world.</p><p><b>Why Join FluidAI Medical?</b></p><ul><li>Mission to save lives and improve patient care with technology that&rsquo;s already deployed on patients in real-world settings.</li><li>Work with a high-performing and cross-functional team that is empowered to grow, learn, and contribute across all levels of the organization.</li><li>Personal career-focused development and training with access to workshops, coursework, and experienced mentors/consultants.</li></ul><p><b>Position Overview:</b></p><p>We are seeking a highly motivated, proactive, and results-driven Customer Success Specialist to join our team. This role combines clinical expertise with customer success responsibilities, serving as the vital link between our clinical users (doctors and nurses) and our AI development efforts.</p><p>The successful candidate will proactively engage with healthcare providers to gather and extract data, ensure complete and robust datasets for AI model development, maintain strong relationships with clinical accounts, and provide ongoing support for device implementation. This position requires someone who thrives in a fast-paced environment, can manage multiple accounts simultaneously, and possesses both clinical knowledge and technical adaptability.</p><p><b>Key Responsibilities:</b></p><ul><li>Build and maintain strong relationships with clinical accounts, serving as the primary point of contact for data collection used in AI model development efforts.</li><li>Proactively engage with clinical users (doctors and nurses) to gather, extract, and validate data for patient&rsquo;s that used the Stream Platform.</li><li>Review and parse complex EHR records to extract, document, and label relevant clinical data and patient medical histories.</li><li>Utilize software platforms to gather, manage, and analyze clinical data.</li><li>Own and monitor user data collection and ongoing device performance, proactively following up with external users and internal teams to ensure timely data entry and issue resolution</li><li>Collaborate with cross-functional teams to optimize workflows for cohort development and data labeling</li><li>Develop documentation and processes to optimize data collection workflows</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in health sciences, or nursing qualifications</li><li>Comfortable working in <b>clinical environments</b></li><li>Proactive, customer- and results-driven mindset with strong follow-through and ability to drive outcomes</li><li>High attention to detail, especially with complex clinical/medical data</li><li>Ability to work independently while maintaining strong team collaboration</li><li>Comfortable working in a fast-paced environment while managing multiple accounts and competing priorities simultaneously</li><li>Strong relationship-building and communication skills both clinical and non-clinical teams</li><li>Experience with remote work and able to travel extensively throughout the Kingdom of Saudi Arabia and GCC</li><li>Technical adaptability and willingness to learn new software platforms</li><li>Proficient in Arabic and English</li></ul><p><b>Nice to Have:</b></p><ul><li>Experience in medical devices, digital health, or health tech</li><li>Experience working with patient data, EHR systems, and clinical chart review</li></ul><p>Pay: ﷼135,000.00 - ﷼150,000.00 per year</p><p>Work Location: In person</p>

Customer Success Specialist

Fast Fit

<div><div><b>Customer Care - Sales Specialist</b><br>
</div><div><b>
Location: Riyadh</b></div><div></div><div><br>
Company Overview</div><p><br>
Fast Fit EMS Fitness Company was founded in 2019 and has grown into a leading EMS fitness brand in Saudi Arabia. The company operates 11 fitness clubs across major cities and is known for delivering high-quality EMS training solutions. Fast Fit is committed to innovation, customer satisfaction, and providing strong career growth opportunities for its employees.</p><p><br>
 Website : https://www.fastfit-ems.com/</p><div><br>
Key Skills:<br>
</div><ul><li>
The ideal candidate is driven, persuasive, and motivated.<br>
</li><li>
To achieve sales targets while delivering excellent customer service.<br>
</li><li>
Handle customer requests through phone or email (Arabic and English).<br>
</li><li>
Excellent communication skills verbally and in writing.<br>
</li><li>
Work experience in Sales will be an added advantage.<br>
</li><li>
Strong phone contact handling skills and active listening.<br>
</li><li>
Ability to multitask, prioritize and manage time effectively.<br>
</li>
Contribute to a positive work environment by interacting politely and professionally.<br>
<li>
</li></ul><div>
At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. we provide comprehensive internal training to equip you with the necessary skills and knowledge for success.</div><div></div><div><br>
If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!</div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
1 Year experience<br>
</li><li>
A bachelor's degree is preferred.<br>
</li><li>
Dedicated and passionate about assisting customers.<br>
</li><li>
Handle customer requests through phone or email (Arabic and English).<br>
</li><li>
Excellent communication skills verbally and in writing.<br>
</li><li>
Work experience in Sales will be an added advantage.<br>
</li><li>
Ability to work in a fast-paced environment.<br>
</li><li>
Polished and professional demeanor.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div></div><div><br>
<ul><li>
5 working days<br>
</li><li>
High commissions<br>
</li><li>
Competitive salaries, benefits, and incentives.<br>
</li><li>
Comprehensive health coverage.<br>
</li><li>
Exceptional work environment.<br>
</li><li>
Specialized training.<br>
</li><li>
Career growth opportunities.<br>
</li><li>
Opportunities on a global level.<br>
</li><li>
30 days of paid annual leave.</li></ul></div></div><div></div>
<br>
Diploma / Degree

Customer Care - Sales

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.</p><p><b>
What you get to do in this role:</b></p><ul><li>
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales</li><li>
Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)</li><li>
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap</li><li>
Identify the right specialist/ support resources to bring into a deal, at the right time</li></ul><br>
<b>
Qualifications</b><p><b><br>
To be successful in this role you have:</b></p><ul><li>
10+ years of sales experience within software OR solutions sales organization</li><li>
Experience establishing trusted relationships with current and prospective clients and other teams</li><li>
Experience producing new business, negotiate deals, and maintain healthy C-Level relationships</li><li>
Experience achieving sales targets</li><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
The ability to understand the &quot;bigger picture&quot; and our plans around IT</li><li>
Experience promoting a customer success focus in a &quot;win as a team&quot; environment</li><li>
Willingness to travel up to 50%</li></ul><br>
<b>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Sr Enterprise Account Executive

Salesforce

<div><p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
</i></p><p></p><p>Job Category
</p>Sales
<p></p><p>Job Details
</p><p></p><p><b>About Salesforce
</b></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
</p><p></p><p><b>About the Role &gt;&gt;
</b><br>
<br>
We're looking for a driven and consultative <b>Account Executive </b>to join our growing team, selling at the forefront of enterprise data and AI transformation. In this role, you'll focus on <b>MuleSoft </b>and <b>Informatica </b>&mdash; two of the industry's most powerful platforms for integration and data management &mdash; while partnering closely with the core Salesforce AE team to deliver a complete, connected solution to customers.
<br>
<br>
<b>MuleSoft </b>empowers organizations to integrate any application, data source, or system through API-led connectivity &mdash; breaking down silos and creating a unified digital foundation. <b>Informatica </b>brings enterprise-grade data management, quality, and governance to ensure that foundation is built on clean, reliable, and compliant data.
<br>
<br>
Together, these platforms are the backbone of <b>Salesforce Agentforce </b>&mdash; enabling businesses to deploy autonomous AI agents that actually work, because they're powered by trusted, connected data. As a specialist AE, you'll play a critical role in the broader account team, positioning MuleSoft and Informatica as the essential data infrastructure that makes AI transformation possible.
<br>
<br>
This is a unique opportunity to own a specialist sales motion, work alongside a world-class core AE team, and help enterprise customers build the foundation their AI ambitions depend on.<br>
</p><p><br>
<b>What you will be doing &gt;&gt;<br>
</b></p><p><br>
Our Data Foundation Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
</p><ul><li><p>Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
</p></li><li><p>Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
</p></li><li><p>Coordinate internal resources to meet customer business needs
</p></li><li><p>Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
</p></li><li><p>Share both MuleSoft and Informatica value proposition for existing and/or new customers
</p></li><li><p>Drive growth within new and existing, assigned accounts
</p></li></ul><p></p><p><b>What you&rsquo;ll need to be successful &gt;&gt;
</b></p><ul><li><p>Significant full cycle sales experience with a proven track record of success
</p></li><li><p>Experience in selling technical platforms preferred
</p></li><li><p>Integration / API / Data Governance / Agents Orchestration and Automation Awareness
</p></li><li><p>Ability to strategize with a large extended team
</p></li></ul><p></p><p>Unleash Your Potential
</p><p>When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and <i>be your best </i>, and our AI agents accelerate your impact so you can <i>do your best </i>. Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
</p><p></p><p>Accommodations
</p><p>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
</p><p></p><p>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
</p><p></p><p>Posting Statement
</p><p>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</p></div><p></p>

Account Executive KSA - Data Foundation (MuleSoft + Informatica)

<div><div><b>AFR Operations Specialist</b></div><p>
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>
<p><i>Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning</i><i>. </i><b>DHL Global Forwarding</b> has an opening for an <b>AFR Operations Specialist </b>in<b> Riyadh, Saudi Arabia</b><b>.
</b></p><p>Join us in connecting people and improving lives!</p><br>
<p><b>In this AFR Operations Specialist position
</b></p><ul><li>Act as Customer first point of contact for shipment information, incident/complaint management, ad hoc pricing, and claims</li>
<li>Ensure that correct costs and revenues are captured against customer&rsquo;s profile and take ownership to solve simple and complex issues</li>
<li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li>
<li>Ensure the management of shipments in line with the customer service commitment</li>
<li>Track, record, analyze and improve exceptions/operational irregularities</li>
<li>Responsible for high shipment data quality</li>
<li>Implement necessary regulatory compliance procedures relating to commodity and locations for shipments</li>
<li>Route and/or assign shipments to relevant consol that meets our customers service commitment and maximized our profits</li>
<li>Identify critical shipments and new business that needs extra support/hypercare</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Execute tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Prepare invoices, debit and credit notes and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li>
<li>Investigate/supports invoice disputes</li>
<li>Resolve recurring issues, and suggest enhancements to processes focusing on increasing effectiveness and efficiency</li>
<li>Resolve performance issues of suppliers, and propose solutions to improve performance</li>
<li>May provide functional guidance, advice or training to less experienced positions</li>
<li>Use Industry sector or logistics specialist expertise in their day-to-day work</li><br>
</ul><p><b>Now, here is what we need from you!
</b></p><div><div><div><div><p><b>Education Level</b></p><br>
</div></div><br>
<div><div><p>Bachelors Degree</p><br>
</div></div><br>
<div><div><p><b>Experience Level</b></p><br>
</div></div><br>
<div><div><p>More than 4 years</p>
</div></div><br>
</div></div><p><b>We offer:</b></p>
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul><p><b>Why join DHL Global Forwarding?</b></p><br>
<p>We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br>
<p>Our <b>TOP EMPLOYER prestigious certification</b> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.</p><br>
<p>We aspire to become the undisputed leader in our industry, <b>when people think of forwarding; we want them to think DGF </b>because we have:</p><br>
<ul><li>The<b> largest global network</b> with more than ~30,000 passionate employees</li>
<li>The most <b>efficient processes</b> and <b>fastest response times</b></li>
<li>The <b>best solutions</b> and <b>best customer service</b></li></ul><br>
<p><b>Our Vision: </b>The Logistics Company for the World.</p>
<p><b>Our Mission: </b>Excellence. Simply Delivered.<br>
<b>Our Purpose: </b>Connecting People, improving lives.<br>
<b>Our Values: </b>Respect &amp; Results<br>
<b>Our Goals: </b>Employer, Provider, and Investment of Choice, Living Responsibility</p><br>
<p><i>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</i></p></div>

AFR Ops Specialist

King Abdullah University of Science and Technology

<div></div><div><p><b>Date: </b>Jun 3, 2026
</p><p><b>Location:</b> Saudi Arabia
</p><p><b>Company: </b>King Abdullah University of Science &amp; Technology<br>
</p><div></div><div><div><div><div><div><p><b>Position Summary</b></p></div></div><div><br>
<div>
<div>The Admission Specialist dedicated to guiding and supporting students in securing admissions to top international universities for both undergraduate and postgraduate programs. The role will provide strategic advising, including CV enhancement and internship placement, to ensure students are competitive candidates for world class institutions.</div></div></div><div><br>
<div>
<p><b>Major Responsibilities</b></p></div></div><div><br>
<div>
<div><b>International University Admissions</b></div>
<ul>
<li>Guide students in selecting and applying to top international universities that align with their academic interests and career aspirations at both undergraduate and postgraduate levels.</li>
<li>Provide comprehensive support throughout the application process, including reviewing and refining application materials and CVs.</li>
<li>Suggest strategic internship locations and opportunities to strengthen the student&rsquo;s application and profile for competitive admissions.</li>
<li>Deliver targeted workshops and presentations on international university admissions processes and requirements.</li>
<li>Prepare students for university interviews and assist in navigating international visa requirements.</li>
<li>Maintain up-to-date knowledge of admissions requirements and deadlines for elite international universities worldwide.</li>
<li>Build and maintain professional relationships with admissions offices at partner and target international universities</li>
</ul>
<div><b>Program Management</b></div>
<ul>
<li>Track student applications and admissions outcomes for international universities to evaluate program success.</li>
<li>Contribute to program evaluation and continuous improvement efforts within the Academy.</li>
<li>Assist in the planning and execution of Academy events and student activities.</li>
</ul>
<div><b>Outreach and Recruitment</b></div>
<ul>
<li>Represent the Academy at recruitment events and presentations to attract high caliber talent.</li>
<li>Develop and maintain relationships with high schools and other educational institutions in Saudi Arabia.</li>
<li>Assist in the development of marketing and outreach materials to promote student success initiatives.</li>
<li>And other relative tasks.</li></ul></div></div><div></div><div><div><br>
<p><b>Personal Requirements<br>
</b></p></div></div><br>
<div><div><p>Competencies</p></div></div><br>
<div>
<div><ul><li>Strong understanding of international university admissions processes and requirements for both undergraduate and postgraduate tracks.</li>
<li>Excellent communication, interpersonal, and advising skills tailored for mentoring young, high-achieving students.</li>
<li>Ability to work independently and as part of a collaborative team.</li>
<li>Strong organizational and time management skills to handle multiple student profiles.</li>
<li>Commitment to supporting student success and academic excellence.</li>
<li>Knowledge of the Saudi education system and national strategic priorities</li></ul></div></div><div></div><div><br>
<div>
<div>Experience and Qualifications</div></div></div><br>
<div>
<div><ul><li>Bachelor's degree in education, counseling, or a related field.</li>
<li>5+ years of experience in international student advising or university admissions.</li>
<li>Experience working with high-achieving students.</li></ul></div></div></div></div></div></div><p></p>

Admission Specialist

Air Products

<div>
 At Air Products, we reimagine what&rsquo;s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together &ndash; where every voice is heard and everyone knows they belong and matter &ndash; we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
 <br/>
 <br/>
 <strong>
  Reimagine What&rsquo;s Possible
  <br/>
  <br/>
 </strong>
 <strong>
  Company Profile
  <br/>
  <br/>
 </strong>
 BHIG&mdash;Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra &ldquo;APQ&rdquo;. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.
 <br/>
 <br/>
 <strong>
  Purpose
  <br/>
  <br/>
 </strong>
 Develop, deliver, and manage comprehensive training programs that fostering a highly skilled and knowledgeable workforce to ensure the safe, efficient, and reliable operation and maintenance of the Hydrogen production plant.
 <br/>
 <br/>
 <strong>
  Nature &amp; Scope
  <br/>
  <br/>
 </strong>
 The HYCO Training Specialist, reporting to the Training Lead, is accountable for managing the technical training program and executing the training for the Operations &amp; Maintenance staff for the Jubail HYCO Facility, that include steam methane reformer SMR, CO2 removal, MBU, PSA, STG units, and pipeline operations. The Training Specialist will in cooperation with the Engineering, HR, Procurement, and HSSE. develop and manage a long-term training program for the Operations &amp; Maintenance teams, focusing on operational excellence resulting in the safe and reliable operation of the site. The HYCO Training Specialist is part of the operating staff and will support operations as a day-to-day function.
 <br/>
 <br/>
 <strong>
  Principal Accountabilities
  <br/>
  <br/>
 </strong>
 <strong>
  SAFETY
  <br/>
  <br/>
 </strong>
 Provide &amp; maintain a safe work environment. Demonstrate leadership with all company &amp; industry safe work processes to prevent all injuries. Ensure proper implementation and documentation is maintained for safety related activities.
 <br/>
 <br/>
 <strong>
  TECHNICAL
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide direction &amp; guidance based on technical feedback from Engineering and Maintenance on training required for troubleshooting, maintenance, repair, and test activities.
  </li>
  <li>
   Provide training support &amp; guidance for the Operations &amp; Maintenance teams during the commissioning &amp; startup of the facility. Maintain accurate document control and monitor training initiatives, documenting training activities for each of the Operations staff.
  </li>
  <li>
   Develop training curriculum with periodic testing for the Operations &amp; Maintenance staff to track progression, identify gaps, to ensure personnel are prepared to operate the facility in a timely manner.
  </li>
  <li>
   Develop advanced training material for the senior operators focusing on safety and efficiency of the process.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  OPERATIONS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program, which includes Safety Work Permits, LOTO, Confined Space, etc. The position trains Operations &amp; Maintenance personnel with assistance from the HSSE team in the planning, organizing, auditing, and follow-up, to build the Air Products safety culture into the BHIG.
  </li>
  <li>
   Establish &amp; deliver a training program for the HYCO Operations &amp; Maintenance teams while supporting the commissioning activities.
  </li>
  <li>
   Ensure Air Products and BHIG standards, and global best practices for EH&amp;S, productivity, reliability, quality, and overall customer services are delivered as part of the training program.
  </li>
  <li>
   Provide guidance to the HYCO operating &amp; maintenance teams through on the job training to ensure the HYCO is operated safely, efficiently and in compliance with contractual requirements &amp; on-stream guarantees.
  </li>
  <li>
   Support &amp; maintain close working relationships with engineering and maintenance personnel to continuously monitor &amp; evaluate training packages, enhancing when required.
  </li>
  <li>
   Provide operations support and participate in investigations and Root Cause Analysis in order to identify &amp; implement sustainable corrective actions.
  </li>
  <li>
   Own the operations procedures and train on new procedures as they are developed through the Management of Change Process.
  </li>
  <li>
   Onboard new Operators and Maintenance personnel and lead them through the training program, monitoring performance and closing the gaps.
  </li>
  <li>
   Act as a Liaison with local technical schools, assisting in developing programs for students sponsored by BHIG in the HYCO technology.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements And Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in chemical Process Operations, Chemical Engineering, Mechanical Engineering or a 2-year technical school certificate.
  </li>
  <li>
   Certified Training Certificate Required.
  </li>
  <li>
   Experience in process plant operation, demonstrated HYCO knowledge, at least 15+ years HYCO operations experience, with &gt; 5 years in a lead or supervisory role is a plus.
  </li>
  <li>
   Track record of success on training Operations &amp; Maintenance in the safe and reliable operation of HYCO facilities.
  </li>
  <li>
   Demonstrated leadership and proven interpersonal skills.
  </li>
  <li>
   A strong commitment to employee involvement, team building and diversity.
  </li>
  <li>
   Knowledgeable in the coordination of operations and maintenance personnel, communicating the requirements of safe and reliable plant operations via classroom and hands on training.
  </li>
  <li>
   Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization and externally.
  </li>
  <li>
   Promotes a &lsquo;one team&rsquo; environment.
  </li>
  <li>
   Ability to communicate and train at all levels on a daily basis.
  </li>
  <li>
   Proficiency in English speaking and writing.
  </li>
  <li>
   Knowledge and understanding of local environmental and health and safety requirements
   <br/>
   <br/>
  </li>
 </ul>
 Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what&rsquo;s possible and generate a cleaner future for our customers, our communities, and the world.
 <br/>
 <br/>
</div>


HYCO Training Specialist

Explore 391+ Customer success specialist in Saudi Arabia this June. Find roles across top companies and apply now to boost your career.