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First Chicago Insurance Company

<div>At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization! 
 
We are seeking an experienced Litigation Specialist! 
The Litigation Specialist will be responsible for handling litigated and/or complex injury claims stemming from Personal Auto and Commercial Auto Liability policies. 
 
DUTIES &amp; RESPONSIBILITIES:
<ul><li>Handle litigation claims in accordance with established office procedures.
</li><li>Determine coverage and draft any applicable reservations of rights letters.</li><li>
Conduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals.
</li><li>Litigation Management including strategizing with defense counsel and experts on defense cases, as well as declaratory judgment actions.</li><li>
Maintain an appropriate diary on all open files.</li><li>
Conduct business with vendors in a manner which maintains a reasonable expense factor and upholds the company's reputation for quality service.
</li><li>Ability to research and interpret case law, statute, and coverage forms in order to properly adjust and conclude claims.</li><li>
Evaluates and determine potential use of experts and/or field investigators.</li><li>
Maintain claim files and document all claim activity in accordance with applicable regulations and company policies.</li><li>
Prepare and present claim evaluations to secure appropriate settlement authority.
</li><li>Establish and maintain proper indemnity and expense reserves.</li><li>
Conduct onsite review of defense counsel as required by management.
</li><li>Adhere to the rules and regulations of the Department of Insurance specific to the loss state.</li>
Additional duties as deemed necessary by direct supervisor / management. 
<li>
</li></ul> 
QUALIFICATIONS:
Required:
<ul><li>College Degree and / or 5 years of applicable claims adjusting experience.
</li><li>Knowledge of legal and medical terminology.
</li><li>Excellent negotiation, communication, organizational and interpersonal skills.
</li><li>Ability to pass written examinations where required by state statutes to become a licensed claim adjuster.</li></ul> 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul>
Visit our company website at firstchicagoinsurance.com</div>

Litigation Specialist

<div>At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!
We are seeking an experienced Casualty Claims Specialist! 
The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
The Casualty Claims Specialist will have the following duties and responsibilities:<ul><li>
Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss.</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures.</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.</li><li>
Research case and statutory law in order to conduct proper claim investigation.</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.</li><li>
Prepare and present claim evaluations for the appropriate settlement authority.</li><li>
Maintain reasonable expense factors.</li><li>
Handle other duties as assigned</li></ul>
QUALIFICATIONS REQUIRED:<ul><li>
3-5 years in Casualty claims experience a MUST!</li><li>
Knowledge of legal and medical terminology.</li><li>
Excellent negotiation, communication, written, organizational and interpersonal skills.</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.</li><li>
Proficiency in Microsoft Office products.</li></ul>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul>
Visit our company website at firstchicagoinsurance.com</div>

Casualty Claims Specialist

Lewis Wagner & Trimble

Legal Administrative Assistant - Indianapolis, IndianaLewis Wagner &amp; Trimble has an opportunity for a Legal Administrative Assistant to work with our Insurance Defense practice group. You will be part of a dynamic team dedicated to providing a full range of legal administrative support in a timely and efficient manner. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.What you would do in this job:<ul><li>Prepare legal documents and correspondence</li><li>Assemble and file documents electronically</li><li>Maintain client files and contact information</li><li>Calendar and docket</li><li>Schedule meetings, conference calls, depositions, court hearings, etc.</li></ul>Position Expectations<ul><li>Strong commitment to client service</li><li>Ability to work with and take direction from multiple individuals, as well as the ability to work independently</li><li>Good planning, prioritization, and organizational skills</li><li>Excellent administrative/secretarial proofreading skills</li><li>Cooperation and the ability to collaborate in a team setting</li><li>Ability to problem solve and use sound judgment</li><li>Excellent interpersonal, verbal, and written communication skills</li><li>Ability to work in a fast-paced, deadline-driven environment</li><li>Positive and professional demeanor</li></ul>Requirements<ul><li>3+ years of legal administrative experience</li><li>Minimum of high school graduation.</li><li>Strong computer skills, including with the Microsoft Office Suite</li></ul>Job Type: Full-timePay: $27.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Free parking</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Litigation: 3 years (Required)</li></ul>Work Location: Hybrid remote in Indianapolis, IN 46201

Legal Assistant - Insurance Defense

Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
 
The Position
 
We are seeking a highly skilled Technical Expert, particularly with eDiscovery expertise, to join our Roche Digital Technology (RDT) Group Functions eDiscovery and Forensics team. In this critical role, you will act as the primary technical bridge between the RDT infrastructure team and the Business Product Owners in Legal and Compliance.
 
Your primary focus will support the technical aspects of eDiscovery and privacy processes, specializing in Microsoft Purview eDiscovery (Premium) and ensuring the defensible identification, collection, and preservation of electronically stored information (ESI) across a wide range of corporate systems and hardware, with a strong emphasis on Apple mobile ecosystems and mixed-OS laptop environments (macOS and Windows).
 
The Opportunity: 
You will act as a subject matter expert, ensuring that all data is acquired in a legally defensible and forensically sound manner and maintaining a strict chain of custody to support litigation, internal investigations, and regulatory requests. You will also proactively drive and implement prioritized projects that align with business needs.
 
Description of the area: 
About RDT Group Functions Legal, Compliance& Group Communication sub-Function
 
As a trusted and agile partner, we, as the Legal, Compliance& Group Communication sub-Functions, are empowered to boost global innovative solutions with our business stakeholders in the Legal and Compliance digital prioritization journey.
 
Job Responsibilities: 
<ul>
<li>Defensible Data Preservation and Collection: Plan defensible procedures for and execute forensic imaging, end-to-end eDiscovery workflows in Microsoft Purview, and electronic data preservation and collection from company systems and corporate devices, helping to identify, preserve, and retrieve case-critical data globally, specifically focusing on Apple iPhones, iPads, MacBooks, and Windows-based laptops.</li>
<li>Data Processing: recommend and execute data processing in Relativity and Purview Premium, preparing the data for Legal review by utilizing Boolean searching, culling, and TAR (Technology-Assisted Review) / AI (Artificial Intelligence), preparing productions, and making process and technology recommendations to efficiently and effectively achieve set outcomes.</li>
<li>Legal Department Support: Act as a trusted IT liaison to internal and external counsel, translating complex technical concepts into clear legal realities and assisting the Legal and Compliance team in scoping preservation and collection efforts based on litigation holds. Develop and maintain trusting relationships with legal stakeholders, IT, and external parties.</li>
<li>Day-to-Day Operations& Device Management: Handle day-to-day operations by accurately responding to time-sensitive requests. Develop and maintain Standard Operating Procedures (SOPs) for electronic data collections from a wide range of company systems, as well as remote and physical device acquisitions, including the secure storage and retirement of physical evidence.</li>
<li>Device& Hardware Management: Coordinate the logistics of remote and physical device acquisitions. Manage the intake, secure storage, and return/retirement of physical evidence.</li>
<li>Chain of Custody& Documentation: Generate and maintain meticulous documentation for all preservation, collection, processing, and production activities, ensuring a verifiable chain of custody and adherence to the Electronic Discovery Reference Model (EDRM). Organize, log, and maintain accurate internal metrics and process flows so they can be repeated with consistency.</li>
<li>Tool Management: Utilize, update, troubleshoot, and manage the lifecycle of industry-standard forensic and eDiscovery collection tools (e.g., Cellebrite, Druva, EnCase, FTK). Manage the lifecycle of these solutions.</li>
<li>Process Improvement& Automation Deployment: Continuously evaluate and refine collection workflows to account for new OS updates (iOS, macOS, Windows 11) and emerging security features (e.g., FileVault, BitLocker, MDM profiles). Proactively deploying workflow automation/AI improvements. Contribute to the continuous improvement of legal and compliance data services.</li>
<li>Stakeholder Trust& Communication: Proactively develop and maintain strong, trusting business relationships with key legal and compliance stakeholders, RDT, and other internal or external partners. Act as a trusted liaison to legal and compliance teams (e.g. eDiscovery and Internal Investigations) by exhibiting exceptional communication skills to translate complex technical concepts into clear legal realities for legal and compliance teams and non-technical stakeholders.</li>
</ul>
Who you are: 
(Education& Experiences)
 
<ul>
<li>Education: Bachelor's degree in Information Technology, Computer Science, or a related field.</li>
<li>Professional Experience: 5+ years of experience in eDiscovery, digital forensics, or specialized IT incident response, preferably within highly regulated industries such as Pharmaceuticals, Healthcare, or Finance.</li>
<li>Apple Ecosystem Mastery: Proven expertise in collecting ESI from iOS devices (iPhones/iPads) and macOS environments. Deep understanding of Apple’s file systems (APFS), encryption (FileVault), and Mobile Device Management (MDM) interactions.</li>
<li>Windows Proficiency: Strong working knowledge of Windows 10/11 environments, NTFS, BitLocker encryption, and remote collection methodologies.</li>
<li>Forensic Tool Competency: Hands-on experience with mobile and computer forensic data collection software (e.g., Cellebrite UFED/Physical Analyzer, Druva, Cellebrite Digital Collector/MacQuisition, EnCase, etc.).</li>
<li>Regulatory& Legal Acumen: Prior discovery and/or privacy experience with a deep understanding of relevant national and international regulations, including EDRM lifecycle, legal holds, data privacy regulations (e.g., GDPR, CCPA), and the principles of forensic soundness.</li>
<li>Project& Stakeholder Management: Experience effectively and proactively coordinating multiple functional areas and stakeholders, with the ability to handle multiple priorities and projects simultaneously with a high degree of accuracy and professionalism.</li>
<li>Soft Skills: Exceptional ability to maintain a positive, constructive attitude in ambiguous situations, manage complexity and high pressure productively, and utilize interpersonal skills to inspire trust with business stakeholders, and communicate highly technical concepts to non-technical stakeholders, particularly legal counsels, forensic experts and HR partners.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Relevant industry certifications: CFCE, CCE, EnCE, CCME, or GIAC Certified Forensic Examiner (GCFE/GCFA). RCA certification (RelativityOne).</li>
<li>Experience with enterprise eDiscovery platforms (e.g., Purview, Relativity, Exterro).</li>
<li>Familiarity with cloud data collections (Google Workspace, Microsoft 365, Slack).</li>
</ul>
Technical Expertise
 
<ul>
<li>Enterprise Platforms& Cloud Data: Deep experience designing, building, and utilizing legally-defensible workflows in enterprise eDiscovery platforms, including Microsoft Purview (Premium/Advanced) as a primary SME, and Relativity, alongside familiarity with cloud data preservation collections across Google Workspace and Slack.</li>
<li>Automation& Scripting: Proficiency in PowerShell for advanced search and reporting, experience with GenAI prompt writing for eDiscovery, Agentic AI, and data modeling.</li>
<li>Apple Ecosystem Mastery: Proven expertise in collecting ESI from iOS devices (iPhones/iPads) and macOS environments, featuring a deep understanding of Apple’s file systems (APFS), FileVault encryption, and Mobile Device Management (MDM) interactions.</li>
<li>Windows Proficiency: Strong working knowledge of Windows 10/11 environments, NTFS, BitLocker encryption, and remote collection methodologies.</li>
<li>Forensic Tool Competency: Hands-on experience with mobile and computer forensic data collection software such as Cellebrite (UFED/Physical Analyzer, Digital Collector/MacQuisition), Druva, EnCase, and FTK.</li>
<li>Analytical& Agile Mindset: Strong problem-solving skills required to resolve complex technical issues, coupled with an Agile mindset that focuses on "Reuse before Buy before Make" and enabling a diverse group of partners to speak with a single voice.</li>
</ul>
Are you ready to be the driving accelerator behind Roche’s vision for cutting-edge compliance digital solutions to realize desired outcomes for patients ultimately? Join us as we architect the future of Legal and Compliance digital and technology innovation in RDT Group Functions.
 
The expected salary range for this position based on the primary location of Indianapolis, is $107,800 - $200,200. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
 Benefits
 
Relocation benefits are not available for this job posting.
 
#RDT2026
 
Who we are
 
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
 
Let’s build a healthier future, together.
 
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
 
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this formAccommodations for Applicants.

Technical Expert - eDiscovery

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Job Description Summary
Experienced with handling Auto Liability claims to include under Ryder's self-insured, self-administered liability program. Familiar with coverage / contracts. Customer focused and self-motivated. Experience with Commercial Auto claims is a plus.
SUMMARY
The Liability Claim Representative II handles low to mid-range bodily injury claims and property damage claims.
ESSENTIAL FUNCTIONS
<ul><li>Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes</li>
<li>Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants</li>
<li>Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction</li>
<li>Assists Claim Manager in the identification of exposures and recommends solutions</li>
<li>Manages indemnity and expense costs properly</li>
<li>Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds</li>
<li>Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program</li>
<li>Updates field operations personnel on claim status when requested</li>
<li>Supervises outside vendors and experts retained to assist in the investigation</li>
<li>Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments</li>
</ul>ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned
EDUCATION
Preferred Bachelor's degree and/or a minimum of two (2) years&rsquo; experience in casualty claims
EXPERIENCE
Two (2) years or more experience in casualty claims
Licenses are a plus
SKILLS
<ul><li>Demonstrated ability to handle and resolve low-to-mid range liability exposures</li>
<li>Requires strong claim technical skills</li>
<li>Strong commitment to the principles of customer focus</li>
<li>Effective interpersonal skills and ability to communicate clearly in verbal and written communications</li>
<li>Strong negotiation skills and ability to deal effectively with insurers</li>
</ul>KNOWLEDGE
<ul><li>Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.</li>
<li>Understanding of insurance coverage; beginner level.</li>
<li>Comprehensive understanding of relevant laws and regulations; beginner level.</li>
<li>Will need to obtain specific licenses if needed</li>
</ul>TRAVEL
1-10%
Job Category: Risk Management
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$70,900.00
Maximum Pay Range:
$76,900.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Claims Representative II - REMOTE

BMWC Constructors, Inc.

<div>Content &amp; Media Specialist
Driven by Vision | Industrial-Strength Construction | Powered by Passion
OVERVIEW
Are you looking to work for a successful, stable, and growing company that rewards employees with annual bonuses and exceptional benefits? BMWC is an industrial construction company seeking a Content &amp; Media Specialist to join the Marketing Team. This key role supports the creation of engaging content and media that connects with a variety of audiences, including clients, prospective employees, and interns.
The Content &amp; Media Specialist assists in developing visual and written content for social media, websites, newsletters, and other communication channels while supporting a consistent brand presence across the company. This position also contributes to the production of graphics, video, photography, and other multimedia assets. As part of a collaborative team reporting to an experienced marketing leader, this role regularly partners with project teams, safety, quality, and other departments to support proposals, client presentations, recruiting efforts, and company communications.
RESPONSIBILITIES
As a Content &amp; Media Specialist, you will:
<ul><li>Support BMWC's corporate marketing plan through content creation, media support, and internal and external communications.</li><li>
Create and manage visual and written content for social media, websites, newsletters, proposals, presentations, and other company materials.</li><li>
Help maintain BMWC's brand consistency and visibility across digital, print, multimedia, merchandise, and event-related materials.</li><li>
Coordinate photography, videography, graphics, and other multimedia assets for a variety of audiences and business needs, including job site content capture.</li><li>
Maintain marketing resources, including the website, SharePoint documents, photo library, and other branded materials.</li><li>
Track social media and content performance metrics and assist with reporting.</li><li>
Support project pursuits, business development efforts, award submissions, and customer experience initiatives through proposals, qualification packages, client surveys, and related marketing deliverables.</li><li>
Partner with internal teams and external vendors to support company campaigns, communications, recruiting efforts, and client-facing materials.</li></ul>
REQUIREMENTS AND QUALIFICATIONS
<ul><li>High school diploma required; post-secondary education preferred.</li><li>
Minimum 2 to 3 years of experience in related fields such as marketing, social media, content creation, videography, or photography.</li><li>
Strong organizational and time management skills, with the ability to handle multiple projects and deadlines.</li><li>
Excellent written and verbal communication skills.</li><li>
Collaborative and team-oriented, with the ability to work effectively across departments.</li><li>
Strong critical thinking skills and attention to detail when creating marketing materials and content.</li><li>
Experience with photography or videography is preferred.</li><li>
Experience with Adobe Creative Cloud, Canva, Final Cut Pro, DaVinci Resolve, or similar design and video editing tools is beneficial.</li><li>
Basic knowledge of Microsoft 365 tools, including Power Automate, Viva Engage, and other productivity applications, is a plus.</li></ul>
BENEFITS
<ul><li>Competitive Pay with Bonus</li><li>
PTO and paid holidays</li><li>
401K/Profit Sharing with company match</li><li>
Medical, Dental and Vision Insurance</li><li>
Life, AD&amp;D and Disability benefits</li><li>
Pet Insurance</li><li>
Tuition Reimbursement</li><li>
Paid Volunteer Time Off</li></ul>
ABOUT US
BMWC tackles the world's toughest and most daunting industrial construction challenges. Our work encompasses an array of industrial sectors, including aerospace, chemical, electric power, food and beverage, oil and gas, pharmaceutical and biotechnology, and semiconductors.
As one of the premier specialty construction companies in the country, our employees enjoy a focus on growth and development, work/life balance, and one of the best safety records in the industry. We are 100% management-owned, making our employees' development and advancement paramount to our success.</div>

Content & Media Specialist

Thompson Thrift

<div>Community Management Operations Support Specialist &ndash; Indianapolis, IN
Support high-impact operations and leadership initiatives within a growing multifamily real estate organization. As a Community Management Operations Support Specialist, you will play a critical role in enabling Community Management leadership to operate efficiently, execute strategic initiatives, and deliver exceptional resident experiences across the portfolio.

Why Thompson Thrift?

Thompson Thrift is an integrated, full-service real estate company engaged in the development, construction, leasing, and management of high-quality multifamily communities nationwide. We're committed to building exceptional places &mdash; and developing the people who make them possible.

At Thompson Thrift, you'll find:
<ul><li>Values-Driven Culture &mdash; Excellence, Service, and Leadership guide everything we do</li>
<li>Career Growth &mdash; Training, mentorship, and long-term development opportunities Work</li>
<li>Life Support &mdash; Competitive benefits, flexibility, and wellness programs</li>
<li>Real Impact &mdash; Hands-on involvement in industry-leading multifamily projects</li>
</ul>
Your Role as a Community Management Operations Support Specialist

In this operations support role, you will provide executive-level administrative and operational coordination for the Community Management team. You will work closely with senior leadership to support strategic execution, reporting, process improvement, and cross-functional alignment across multifamily property operations.

Key Responsibilities

Executive &amp; Administrative Support
<ul>
<li>Provide direct support to senior leadership, including calendar management, meeting coordination, travel planning, expense reporting, and preparation of materials</li>
<li>Coordinate internal and external communications to ensure alignment and follow-through</li>
<li>Capture and distribute meeting notes, action items, and key takeaways</li>
</ul>
Operations Coordination &amp; Support
<ul>
<li>Support execution of key operational initiatives and ongoing priorities within Community Management</li>
<li>Coordinate recurring meetings, develop agendas, and prepare supporting materials</li>
<li>Assist in preparing reports, presentations, and deliverables for leadership meetings, including financial and marketing updates</li>
</ul>
Process, Reporting &amp; Organizational Support
<ul>
<li>Maintain operational trackers, reporting tools, and performance metrics</li>
<li>Coordinate department calendars, timelines, and planning tools</li>
<li>Support annual budget processes and large-scale operational workflows</li>
</ul>
Contracts &amp; Compliance Administration
<ul>
<li>Manage execution of Community Management contracts in accordance with company policies</li>
<li>Ensure documentation is accurate, complete, and properly stored</li>
</ul>
Training &amp; Event Logistics
<ul>
<li>Coordinate logistics for company training events and large meetings</li>
<li>Partner with internal teams to ensure events are organized and aligned with expectations</li>
</ul>
Field &amp; Team Support
<ul>
<li>Provide operational support, tools, and resources to Community Management teams</li>
<li>Serve as a key point of coordination between leadership, operations, and onsite teams</li>
</ul>
Our Ideal Candidate for this Role

Education
<ul>
<li>High school diploma or GED required</li>
<li>Associate's or bachelor's degree preferred</li>
</ul>
Experience
<ul>
<li>4+ years of progressive experience in a professional office or operations support environment</li>
</ul>
Skills &amp; Attributes
<ul>
<li>Strong alignment with company values of leadership, excellence, and service</li>
<li>Excellent organizational, communication, and customer service skills</li>
<li>Ability to work both independently and collaboratively in a fast-paced environment</li>
<li>Strong problem-solving and critical thinking abilities</li>
<li>Proficiency in Microsoft Office 365 and Yardi (Yardi reporting preferred)</li>
<li>Travel:Willingness to travel for overnight trips (up to 10%).</li>
</ul>
Why This Role Matters

The Community Management Operations Support Specialist plays a vital role in driving operational excellence across a multifamily portfolio. By supporting leadership, improving processes, and ensuring alignment across teams, this role directly contributes to efficiency, performance, and exceptional resident experiences.

This is an excellent opportunity for an experienced operations professional seeking growth within property management, real estate operations, and multifamily housing.<div><div> 
Use of AI in Hiring</div>
<div></div>
<div>Thompson Thrift uses AI-assisted tools within our applicant tracking system to support parts of the recruiting process. These tools assist recruiters but do not make hiring decisions or independently determine candidate outcomes. All hiring decisions are made by human reviewers. If you have questions about our hiring process, please contact us at recruiting@thompsonthrift.com.</div>
<div></div>
<div>By submitting your application, you acknowledge this information and confirm that the information you have provided is accurate and complete to the best of your knowledge.</div></div></div>

Community Management Operations Support Specialist

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