project manager

sales manager

operations manager

senior project manager

construction manager

programme manager

Mace Group

<div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project:
This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment and arts along with all associated infrastructure.
Mace is one of the delivery partners requiring high-calibre and experienced professionals to lead integrated teams throughout each phase of the project.
You&rsquo;ll be responsible for:
<ul><li>Lead the development, implementation, and continuous improvement of programme governance frameworks, ensuring effective decision-making, accountability, and alignment with strategic objectives.</li>
<li>Establish and manage governance forums, committees, and reporting cycles, maintaining clear records of decisions, actions, approvals, and escalations.</li>
<li>Act as the central governance lead across client, programme, delivery, commercial, finance, procurement, and project controls teams, driving alignment and collaboration.</li>
<li>Monitor compliance with governance requirements, delegated authorities, financial controls, procurement protocols, and assurance frameworks.</li>
<li>Provide insightful reporting, governance analysis, and recommendations to support executive-level decision-making and programme performance.</li>
<li>Drive consistency, transparency, and governance best practice across multiple workstreams, delivery partners, consultants, and contractors.</li>
<li>Lead governance reviews, audits, assurance activities, and process improvement initiatives, strengthening controls and organisational effectiveness.</li>
<li>Manage and develop high-performing teams, fostering a culture of safety, accountability, continuous improvement, and collaborative delivery within a complex programme environment.</li>
<li>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</li>
</ul>You&rsquo;ll need to have:
<ul><li>Bachelor&rsquo;s degree in project management, engineering, construction management, finance, business administration, economics, or a related discipline.</li>
<li>Professional certification such as PMP, PRINCE2, MSP, APM, RICS, ACCA, CIMA, CPA, or equivalent is desirable.</li>
<li>Extensive PMO, programme management, project controls, governance, or assurance experience within complex project environments.</li>
<li>10-15+ years&rsquo; experience across programme governance, project management, finance, commercial management, risk, controls, or related disciplines.</li>
<li>Proven delivery experience on large-scale, multi-workstream programmes within infrastructure, real estate, development, construction, or giga-project environments.</li>
<li>Strong understanding of project lifecycles, governance frameworks, controls, reporting, performance management, and executive decision-making processes.</li>
<li>Demonstrated financial and commercial acumen, including budgeting, forecasting, cost control, variance analysis, investment approvals, and governance oversight.</li>
<li>Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.</li>
</ul>Our values
Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.
Client focus - Deliver on our promise: We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.
Integrity - Always do the right thing: We influence positive outcomes within our industry while always aligning with our compliance obligations.
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. 
 
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation. 
 
We are also open to discussing part-time, flexible and hybrid working options if suitable within the role.
#LI-Onsite</div>

Senior Project Management - Governance

Capitex

<div>Job Title: Basel Credit Risk RWA Consultant &ndash; PMO Lead (Contract)
Location: Riyadh, Saudi Arabia (full-time on-site) 
Start Date: ASAP / within 2 weeks
About the Role
We're seeking a senior Basel credit risk RWA specialist to lead a PMO-driven remediation programme at a major bank in Riyadh. This role sits at the intersection of technical Basel expertise and hands-on programme management &mdash; you'll be driving fixes to the bank's credit risk RWA calculation process end-to-end while aligning multiple internal departments around a shared plan of action.
What You'll Do<ul><li>
Lead the Project Management Office (PMO) for a Basel credit risk RWA remediation programme, establishing governance, RAID logs, and status reporting to senior stakeholders (ALCO, Risk Committee)</li><li>
Drive technical fixes across credit risk RWA workstreams, including exposure classification, credit risk mitigation (CRM), external credit rating (ECAI) mapping, CCF application, and Q17/SAMA regulatory reconciliation</li><li>
Coordinate and align stakeholders across multiple departments (Business, IT, Risk, Finance, Data teams) who own different parts of the RWA calculation chain &mdash; securing buy-in and closing regulatory/audit observations</li><li>
Guide and direct existing junior team members embedded at the client, who hold deep legacy system knowledge</li><li>
Prepare executive communication packs and manage escalations for senior governance forums</li><li>
Support broader Basel/RWA regulatory alignment work (counterparty credit risk, market risk RWA) as needed</li></ul>
What We're Looking For<ul><li>
10+ years' experience in Basel credit risk RWA calculation, regulatory reporting, or capital adequacy programmes within banking</li><li>
Hands-on technical knowledge of RWA mechanics: exposure classification, CRM, ECAI ratings, CCF application, asset classification (MSME/PSE/Default)</li><li>
Direct SAMA regulatory reporting experience strongly preferred (Q17 or equivalent)</li><li>
Proven PMO/programme management experience &mdash; comfortable running governance structures and driving cross-departmental alignment in complex stakeholder environments</li><li>
Strong stakeholder management skills; able to secure buy-in from multiple departments with competing priorities</li><li>
Based in or able to relocate to Riyadh full-time for the contract duration</li><li>
Prior experience at a Saudi or GCC bank, or with a consultancy delivering Basel/RWA programmes in the region, highly advantageous</li></ul>
Contract Details<ul><li>
Full-time on-site presence in Riyadh required</li><li>
Accommodation and related logistics covered for the contract duration</li><li>
Fast-track interview process</li></ul></div>

Basel Credit Risk RWA Consultant - PMO Lead (Contract)

Mace

<div>
 Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
 
 
 
 The Project
 
 
 
 Mace is providing strategic project management consultancy for major new build stadiums, multiple stadium redevelopments and wider precinct transformations in Riyadh. The scope includes the delivery of new stadiums, increasing existing stadia capacity, delivering major mixed-use amenities and introducing robust knowledge-transfer to ensure operational excellence and long-term sustainability beyond construction.
 
 
 
 You&rsquo;ll Be Responsible For
 
 
 
 <ul>
 <li>
 Provides expert input during design reviews, value engineering sessions, and constructability assessments for stadium-specific landscape elements.
 </li>
 <li>
 Develops innovative outdoor spatial concepts that align with client goals, budget constraints, and visual aspirations, translating stakeholder vision into actionable design strategies.
 </li>
 <li>
 Integrates landscape planning with operational needs, ensuring effective crowd flow, security, universal accessibility (ADA compliance), and event-day functionality.
 </li>
 <li>
 Leads comprehensive design management, overseeing schedules, interdisciplinary coordination, and budget control throughout all project phases.
 </li>
 <li>
 Supervises design execution, specifying materials, vegetation, and structural components while ensuring adherence to safety regulations and construction standards.
 </li>
 <li>
 Aligns landscape documentation with EPMO governance, reporting structures, and stakeholder engagement protocols for seamless project delivery.
 </li>
 <li>
 Maintains proactive client engagement, facilitating communication, gathering feedback, and resolving challenges throughout the design process.
 </li>
 <li>
 Collaborates closely with architects, engineers, and contractors to ensure cohesive integration between landscape and architectural systems, validating final deliverables through rigorous quality assurance.
 
 
 </li>
 </ul>
 
 You&rsquo;ll Need To Have
 
 
 
 <ul>
 <li>
 Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.
 </li>
 <li>
 Bachelor's degree or equivalent in Landscape Architecture, with over 20 years of experience in Programme, Project, or Design Management.
 </li>
 <li>
 Minimum 5 years of experience in landscape architecture, with a strong portfolio of stadium, sports, or large public venue projects.
 </li>
 <li>
 Professional accreditation in landscape or related disciplines.
 
 
 </li>
 </ul>
 
 Our values
 
 
 
 
 Safety first - Going home safe and well:
 
 We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
 
 
 
 Client focus - Deliver on our promise:
 
 We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
 
 
 
 Integrity - Always do the right thing:
 
 We influence positive outcomes within our industry, while always aligning with our compliance obligations.
 
 
 
 Create opportunity - For our people to excel:
 
 We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
 
 
 Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
 
 
 We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role
</div>

Lead Landscape

<div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project:
This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment and arts along with all associated infrastructure.
Mace is one of the delivery partners requiring high-calibre and experienced professionals to lead integrated teams throughout each phase of the project.
You&rsquo;ll be responsible for:
<ul><li>Advises on complex project requirements, providing clear analysis and recommending effective corrective actions.</li>
<li>Leads the planning and scheduling delivery of medium‑ to high‑complexity projects and programmes.</li>
<li>Oversees planning, scheduling, EVM and wider project controls methodologies to drive performance.</li>
<li>Communicates confidently with clients, project teams and stakeholders to ensure alignment and clarity.</li>
<li>Develops robust plans and interprets trends using numerical and statistical techniques to inform decision‑making.</li>
<li>Supports senior leadership through negotiations, contract development, due diligence and business development activity.</li>
<li>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</li>
</ul>You&rsquo;ll need to have:
<ul><li>Relevant degree or equivalent experience in construction, programme, project or commercial management.</li>
<li>Progressing toward chartership with a recognised professional body and ongoing professional development.</li>
<li>Expert knowledge of schedule management tools and software.</li>
<li>Proven leadership in health, safety and wellbeing, delivering measurable outcomes and embedding best practice.</li>
<li>Strong knowledge and application of relevant legislation within complex organisational environments.</li>
<li>Effective communicator with analytical capability and ability to engage, influence and build trusted stakeholder relationships.</li>
<li>Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.</li>
</ul>Our values
Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.
Client focus - Deliver on our promise: We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.
Integrity - Always do the right thing: We influence positive outcomes within our industry while always aligning with our compliance obligations.
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. 
 
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation. 
 
We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
#LI-Onsite
Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the &lsquo;Refer a friend&rsquo; feature found within the relevant job. https://myhr.service-now.com/consult?id=kb_article&amp;sysparm_article=KB0012169&amp;table=kb_knowledge&amp;searchTerm=Employee%20referral%20policy</div>

Senior Planner (Track & Infield)

<div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project:
This project offers the chance to join a talented Mace team in delivering a major entertainment and luxury hospitality project, collaborating with renowned architects and global consultants. The project involves extensive infrastructure and built assets, delivered rapidly through a hands-on construction management approach, ideal for those experienced in managing both main and sub-contract packages.
You'll be responsible for:
<ul><li>Supervising the delivery of mechanical and MEP construction works, ensuring compliance with health and safety, quality, programme, and project objectives.
</li></ul>&bull; Managing the installation, testing, commissioning, and handover of mechanical systems, ensuring all works are delivered in line with project specifications and operational requirements.
 
&bull; Building and maintaining strong relationships with clients, consultants, contractors, and key stakeholders, translating project objectives into effective delivery strategies.
 
&bull; Driving the successful delivery of fast-track construction and fit-out packages, proactively managing risks, interfaces, and programme challenges.
 
&bull; Championing a positive health, safety, well-being, and quality culture across all project activities.
 
&bull; Providing technical leadership and guidance to project teams, promoting collaboration, innovation, and continuous improvement.
 
&bull; Implementing quality assurance processes, inspections, audits, and performance reviews to ensure successful project outcomes.
 
&bull; Overseeing testing, commissioning, integrated systems testing, handover, and project close-out activities to achieve operational readiness and client satisfaction.
You'll need to have:
<ul><li>A degree qualification in mechanical engineering, electrical engineering, building services engineering, or a related discipline.
</li></ul>&bull; Proven experience managing the installation, testing, commissioning, and handover of mechanical and MEP services on complex, fast-track projects, ensuring safe delivery, operational readiness, and compliance with project and client requirements.
 
&bull; Experience delivering fit-out and technical infrastructure packages within mission-critical, industrial, utility, transportation, healthcare, data center, or similarly complex environments.
 
&bull; Strong understanding of construction sequencing, installation methodologies, systems integration, testing and commissioning protocols, and phased handover strategies.
 
&bull; Demonstrable experience managing the installation, testing, commissioning, and handover of mechanical and MEP services within complex project environments.
 
&bull; Experience delivering fast-track construction projects and fit-out works, with the ability to manage multiple work fronts and critical programme milestones.
 
&bull; Strong knowledge of health and safety legislation, risk management practices, and industry best practice standards.
 
&bull; Demonstrated experience in stakeholder management, contractor coordination, programme recovery, and the use of digital project management and reporting tools.
 
&bull; Eligibility to meet Kingdom of Saudi Arabia visa requirements and a proven track record of delivering high-value projects/programmes for a project management consultancy or similar environment.
You&rsquo;ll need to have:
 
 
&bull; Bachelor&rsquo;s degree in Mechanical, Electrical, Building Services
 
&bull; Relevant NVQ or HNC (or equivalent).
 
&bull; Experience in a site-based managerial role (or equivalent).
 
&bull; SMSTS and managerial/professional CSCS Card.
 
&bull; Site Management Safety Training Scheme and Construction Skills Certificate Scheme
Our values
Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.
Client focus - Deliver on our promise: We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.
Integrity - Always do the right thing: We influence positive outcomes within our industry while always aligning with our compliance obligations.
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.
We are also open to discussing part-time, flexible, and hybrid working options if suitable with-in the role
#LI-Onsite</div>

Senior MEP Construction Manager

<div><div><div><div><div><div><div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
<div>The project:
 
 
This opportunity is to be involved in a major mixed-use development, in Riyadh. The programme consists of over 200 projects including cultural and heritage assets, F&amp;B, retail and hotels, commercial buildings, and educational facilities.
We will be supporting our regional and international clients on various projects and programmes; from residential and commercial buildings to infrastructure development and transactional advisory services. 
You&rsquo;ll be responsible for:
<ul><li>Assist in ensuring consistency of cost control and reporting across multiple projects within the programme.</li>
<li>Support the oversight of cost planning, benchmarking, cost reporting, cashflow reporting, procurement and contract reporting, and claims reporting.</li>
<li>Chair month commercial review meetings.</li>
<li>Maintain and improve cost control databases to accurately track and manage actual costs.</li>
<li>Contribute to setting and maintaining project control budgets aligned with approved benchmarks.</li>
<li>Track and monitor project accruals and commitments against set budget constraints.</li>
<li>Prepare project forecasts, including estimated work to complete (ETC) and estimate at completion (EAC).</li>
<li>Monitor contingency and exposure related to risk events and residual project risks.</li>
<li>Support project change control processes, ensuring alignment with agreed baselines and data structures.</li>
<li>Identify and report on key project trends that can inform proactive commercial decisions and future change controls.</li>
<li>Assist in the roll-out of commercial processes, training materials, and assurance frameworks.</li>
<li>Contribute to audits and reviews to ensure compliance with established standards.</li> 
</ul>You&rsquo;ll need to have:
<ul><li>Saudi National and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.
</li><li>Good data management and analytical skills, including Microsoft Excel (advanced formulas, pivot tables); experience with PowerPivot, PowerQuery, and DAX is advantageous.</li>
<li>Familiarity with PMIS platforms and reporting tools, particularly Power BI.</li>
<li>Bachelor&rsquo;s degree partnered with solid experience in large-scale mixed-use developments, including hospitality, residential, and cultural projects.</li>
<li>Background in working within a Programme Management Office (PMO) or on complex, multi-stakeholder programmes.</li>
In-country experience in Saudi Arabia or the GCC region is preferred. 
<li>
 
</li></ul><div>Our values</div> 
<div></div><div>Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.</div> 
<div></div><div>Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.</div> 
<div></div><div>Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.</div> 
<div></div><div>Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. 
 
 
</div><div>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
 
 
We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.</div></div></div></div></div></div></div></div></div>

PMO Commercial Manager - Saudi National

Qiddiya Investment Company

<div>General Summary
Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.
The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation. At the heart of this unit sits the Qiddiya Real Estate LearnLab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.
The Senior Specialist &ndash; Training Administration role reports directly to the Senior Manager, Digital Systems. This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.
About the Role/Project Scope
This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination. The Senior Specialist &ndash; Training Administration will work closely with the other teams of the Qiddiya Real Estate LearnLab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions. 
Key Responsibilities
LMS/LXP Administration and Learner Account Management<ul><li>Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate LearnLab online academy, managing all learner-facing configuration across internal and external learner audience.</li><li>Create, manage, and maintain learner accounts in Qiddiya&rsquo;s LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes.</li><li>Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay.</li><li>Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya&rsquo;s LMS/LXP, maintaining an accurate and up-to-date learner register at all times.</li><li>Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya&rsquo;s LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort.</li><li>Administer completion certificates and badge awards within Qiddiya&rsquo;s LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results.</li><li>Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required.</li><li>Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles.</li></ul>
Training Schedule Coordination and Programme Administration<ul><li>Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences.</li><li>Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions.</li><li>Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead.</li><li>Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required.</li><li>Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis.</li><li>Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required.</li><li>Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya&rsquo;s LMS/LXP following live sessions.</li></ul> 
Content Authoring and Publishing in LMS/LXP<ul><li>Author, build, and publish learning content within Qiddiya&rsquo;s LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts.</li><li>Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture.</li><li>Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification.</li><li>Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate.</li><li>Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues.</li><li>Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment.</li></ul>
Dashboard Management and Reporting<ul><li>Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders.</li><li>Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence.</li><li>Monitor Qiddiya&rsquo;s LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action.</li><li>Maintain the four-view QREL reporting suite &mdash; Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team &mdash; ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework.</li><li>Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems.</li><li>Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements.</li></ul>
Stakeholder Coordination and Communication<ul><li>Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed.</li><li>Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis.</li><li>Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels.</li><li>Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area.</li><li>Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews.</li></ul> 
Requirements 
Skills and Attributes required/ desired
Essential (must have to perform the role):<ul><li>Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field.</li><li>Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization.</li><li>Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting.</li><li>Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment.</li><li>Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools.</li><li>Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration.</li><li>Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent</li><li>Excellent written and verbal communication skills in English. Arabic proficiency is an advantage.</li><li>Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders.</li><li>Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment.</li><li>High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint.</li></ul>
Desirable (advantageous):<ul><li>Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment.</li><li>Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking.</li><li>Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing.</li><li>Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment.</li></ul> 
Preferred Background and experience
<ul><li>Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies.</li><li>Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting.</li><li>Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules.</li><li>Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences.</li><li>Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population.</li></ul>
Experience working within a structured content governance and metadata tagging framework.</div>

Senior Specialist - Training Administration - (CDU-029) 50012690

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