solution architect

Visa

<div>About Us 
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters &ndash; to you, to your community, and to the world. Progress starts with you.
Job Description
Visa&rsquo;s strategy on capturing a share of new flows focuses on Government payments as a key pillar. Government payments often contribute between 30-40 percent of total market payments and governments everywhere are investing heavily to modernize and digitize their infrastructure. As the new VGS team, we will be leading the company efforts in developing our strategy, leverage expertise in various groups around the company and develop comprehensive government solutions. We are also prioritizing markets for focus and enablement of specialized sales teams.
Responsibilities:<ul><li>
Work with the dedicated VGS sales teams to support the pre sales engagement with key distribution partners for Visa solutions (issuers, enablers, service providers), gaining deeper understanding of government needs, priorities and use cases to support the sell in cycle.</li><li>
Ideate and co-create innovative capabilities and features with digital partners and enablers combining Visa capabilities and partner capabilities to test new use cases, product features and recommended deployment approaches using a digital-first mindset and the contemporary product management techniques of digital native companies (e.g., human centered design, minimum viable product, rapid prototyping, etc.</li><li>
Support the development of Government technology needs or partnership integration requirements into Visa Technology requirements for prioritization, scoping and build</li><li>
Support developing joined up solutions that leverage Visa digital technologies including VisaNet, CyberSource, Visa Secure, Tokenisation, Click to Pay, Visa Risk Manager, Visa Developer Consumer Control APIs etc.</li><li>
Support thought leadership on Government payment processing options that blend Visa and partner capabilities with broad government agendas and national payments infrastructure.</li><li>
Demonstrate in-depth knowledge of Visa&rsquo;s capabilities to complement your understanding of national payments infrastructure and trends in payments generally plus the ability to think holistically about the design of a new offering and the implications related to both the customer&rsquo;s experience as well as the organization&rsquo;s ability to implement and scale</li><li>
Work closely with business partners including Risk, Client Services, Legal, Privacy, Government Engagement on the introduction of new solutions.</li><li>
Ensure that Visa solution delivery documentation is fit for purpose for Government clients and where gaps exist, work with internal solution owners to remedy</li><li>
Liaise with product owners within the global and regional Visa teams to influence product development and timing based on the Government needs and requirements.</li><li>
Prepare and manage dashboards to track ongoing projects and ensuring delivery and revenue realization of signed deals.</li></ul>
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications<ul><li>
8+ years of work experience with a Bachelor&rsquo;s Degree or at least 6+ years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 4 years of work experience with a PhD</li><li>
5+ years of solution architecture experience in companies serving governments. The ideal candidate would have technology and ideally pre-sales experience in one or more of the following industries - retail banking, payments, technology, consulting.</li><li>
Proven ability to translate client needs into product requirements by adapting existing products and solutions</li><li>
High degree of competence in RESTful APIs, various architecture patterns, API and SDK integration, mobile/web application development, RTP payment architecture and Open Banking exposure</li><li>
Design thinking product development methodology experience</li><li>
Experience in business development or partnership development in payments industry is a plus.</li><li>
Strong client and executive-facing communication and interpersonal skills with the ability to influence multiple stakeholders across a matrixed environment</li><li>
Proven ability to work on complex and often ambiguous problems, to drive results.</li><li>
Must have a mindset that embraces creativity, optimism, ambiguity and learning quickly.</li><li>
Product person at heart</li><li>
Fluency in Arabic language is a must for this position</li></ul>
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Sr Manager - Solution Architect - GCC Lead

Neom Digital Pvt ltd

We are looking for an experienced and forward-thinking Oracle WACS &amp; Oracle Field Service (OFS) Solution Architect / Functional Lead to join our team for an exciting onsite opportunity!If you have strong expertise in Oracle utility solutions and are passionate about driving digital transformation within the utilities sector, we&rsquo;d love to connect with you.Location: Onsite (KSA) Contract Duration: 6 Months Extendable (Based on performance) Immediate Joiners PreferredKey Responsibilities ✔ Lead end-to-end Oracle WACS implementations from discovery to go-live ✔ Design scalable and tailored asset management solutions for utility clients ✔ Conduct workshops, demos, and user training sessions ✔ Integrate Oracle WACS with Oracle Field Service (OFS) and ERP Cloud modules ✔ Drive process improvements and automation initiatives ✔ Provide expertise in: - Asset Performance Management - Investment Planning - Materials Management ✔ Ensure alignment with Oracle standards and utility industry best practicesRequirements Strong hands-on experience with Oracle WACS &amp; Oracle OFS Proven experience in utilities domain projects Functional leadership and client-facing consulting experience Excellent stakeholder communication and workshop facilitation skills Ability to work in fast-paced, collaborative environmentsInterested candidates who are available to join immediately are encouraged to share their updated resumes via DM or email at armaaftab@endemandit.comPay: ﷼25,000.00 - ﷼35,000.00 per monthWork Location: In person

Oracle WACS & OFS Solution Architect / Functional Lead

Plentytechjobs

Customer Success Service Support ExpertLocation: Riyadh, Saudi Arabia (On-site)Job OverviewWe are seeking an experienced Customer Success Service Support Expert to join a core project team in Saudi Arabia. The successful candidate will work closely with the Customer Success Manager (CSM) to provide on-site support to customers, ensuring the smooth adoption and operation of products and solutions.The role involves promptly responding to and resolving technical and product-related issues, acting as a key liaison between customers and internal technical teams, and delivering exceptional service value.Core Responsibilities<ul><li>Serve as the primary technical contact for customers, receiving, responding to, and performing initial diagnosis of issues reported through on-site communication, instant messaging platforms, and ticketing systems.</li><li>Accurately assess issue types and priorities, create and maintain records within internal systems, and coordinate with technical support, product, and R&amp;D teams to drive issues through to resolution.</li><li>Build and maintain strong relationships with customer IT and business teams, providing regular updates on issue status and managing customer expectations.</li><li>Develop and maintain knowledge resources including technical documentation, FAQs, and user guides.</li><li>Deliver basic product training and guidance to customers when required.</li><li>Identify potential risks, service concerns, or product usage challenges and escalate them to project stakeholders in a timely manner.</li></ul>RequirementsExperience<ul><li>3&ndash;5 years of experience in IT-related roles.</li><li>Previous experience as a Technical Account Manager (TAM), Solution Architect (SA), Technical Support Engineer, Customer Success Manager (CSM), or similar role within enterprise software, cloud computing, or SaaS environments.</li></ul>Technical Skills<ul><li>Strong understanding of Linux and Windows operating systems.</li><li>Knowledge of networking concepts including TCP/IP, HTTP, and DNS.</li><li>Experience using common troubleshooting and diagnostic tools.</li><li>Basic understanding of cloud technologies (IaaS, PaaS, SaaS).</li></ul>Communication &amp; Problem-Solving<ul><li>Excellent verbal and written communication skills.</li><li>Strong customer service mindset with the ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Strong analytical thinking and problem-solving capabilities.</li><li>Ability to remain calm and effective under pressure.</li></ul>Language RequirementsCandidates must be proficient in at least two of the following languages:<ul><li>Arabic</li><li>English</li><li>Chinese</li></ul>Additional requirements:<ul><li>Fluent English (spoken and written).</li><li>Chinese language proficiency sufficient to participate in meetings and review technical documentation.</li><li>Arabic language skills are highly desirable and will be considered an advantage.</li></ul>Work Arrangement<ul><li>On-site support in Riyadh, Saudi Arabia.</li><li>Occasional short-term travel within Saudi Arabia or neighboring regions may be required.</li><li>Willingness to participate in 24/7 on-call and standby support rotations and respond promptly to urgent customer issues.</li></ul>Preferred Qualifications<ul><li>Experience with mainstream cloud providers.</li><li>Overseas technical support or customer-facing experience, particularly within the Middle East region.</li><li>Relevant certifications such as PMP, ITIL, AWS, Azure, GCP, or Alibaba Cloud.</li><li>Basic conversational Arabic skills.</li></ul>Culture &amp; Compliance<ul><li>Respect for local laws, business practices, and social customs in Saudi Arabia.</li><li>Strong awareness of data security and privacy protection requirements.</li><li>Commitment to complying with company and client data security policies.</li></ul>To Apply: Send your CV to careersmkit@gmail.comWork Location: In person

Customer Success Service Support Expert

ByteDance

<div>
 
 Responsibilities
 
 
 About the Team
 
 Join the innovative BytePlus team, the enterprise technology arm of ByteDance. This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup and the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!
 
 
 Key Responsibilities
 
 - Serve as the primary technical point of contact for key enterprise accounts, building strong long-term relationships with stakeholders to ensure BytePlus solutions align with their business objectives.
 
 - Provide expert technical guidance during the post-sales phase, gaining an in-depth understanding of client business scenarios to summarize and share product application best practices.
 
 - Own and lead project delivery for cloud migration, deployment, and expansion projects, coordinating closely with customers to ensure on-time completion and continuous support.
 
 - Act as the lead liaison for technical issues and escalations, proactively identifying solutions for evolving customer needs and ensuring high levels of satisfaction.
 
 - Maintain thought leadership in Cloud, AI, and ML technologies by contributing to technical documentation, industry insight articles, and the development of internal best practices.
 
 
 
 Qualifications
 
 
 Minimum Qualifications
 
 - Bachelor&rsquo;s degree or above with 3+ years in technical customer-facing roles such as Technical Account Manager, Cloud Solution Architect, CSM, or Technical Project Manager.
 
 - Deep expertise in cloud or AI product suites from major global cloud providers (e.g., AWS, Azure, Google Cloud).
 
 - A collaborative team player capable of setting clear goals, driving successful delivery, and fostering positive team morale.
 
 
 Preferred Qualifications
 
 - Prior success collaborating with Digital Native Businesses (DNBs), ISVs, and Systems Integrators (SIs) in E-commerce, Media, Gaming, or Education.
 
 - Proven track record in managing large-scale migration and deployment projects within enterprise software or cloud ecosystems.
 
 
 Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is an ongoing assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy
 
 
 
 About Us
 
 
 Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.&ZeroWidthSpace;
 
 
 
 
 Why Join ByteDance
 
 
 Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.&ZeroWidthSpace;
 
 As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>

Customer Success Manager - BytePlus (GenAI & SaaS) (Third-Party Associate)

Accenture

<div><div>As a Sales Capture Senior Manager within Technology Strategy &amp; Transformation (TS&amp;T), you will lead the origination, shaping, and closure of large, complex technology transformation deals, with a strong emphasis on cloud-led reinvention powered by Amazon Web Services (AWS). 
You will work closely with senior client stakeholders to define technology strategies, architect digital core transformations, and position AWS-enabled solutions that accelerate innovation, scalability, and business value. This role combines strategic advisory, deal shaping, and commercial leadership, bringing together cross-functional teams to deliver differentiated, outcome-driven propositions.<h2 class="jobSectionHeader"> 
Key Responsibilities 
</h2><h3 class="jobSectionHeader">
Sales Capture Leadership</h3><ul><li>
Lead end-to-end sales capture for large, strategic transformation opportunities focused on technology strategy and cloud-enabled modernization</li><li>
Define and execute winning deal strategies, including competitive positioning, solution differentiation, and commercial structuring</li><li>
Orchestrate global, cross-functional teams to develop compelling and integrated client proposals</li></ul><h3 class="jobSectionHeader">
Client Engagement &amp; Strategic Advisory</h3><ul><li>
Build and maintain trusted relationships with senior client stakeholders (CIO, CTO, Chief Digital Officer)</li><li>
Lead conversations on enterprise-wide transformation, including digital core, cloud strategy, and operating model evolution</li><li>
Position Accenture as a strategic partner for technology-led reinvention, with AWS as a key enabler</li></ul><h3 class="jobSectionHeader">
Solutioning &amp; AWS-Focused Value Proposition</h3><ul><li>
Shape end-to-end transformation solutions leveraging Technology Strategy &amp; Transformation capabilities and AWS ecosystem services</li><li>
Collaborate with AWS alliance teams, solution architects, and delivery leads to define scalable, cloud-native architectures</li><li>
Articulate clear business value, including ROI, agility, and innovation outcomes enabled through AWS adoption</li><li>
Drive the integration of AWS capabilities across data, AI, infrastructure, and application modernization initiatives</li></ul><h3 class="jobSectionHeader"> 
Commercial Strategy &amp; Deal Structuring</h3><ul><li>
Lead commercial negotiations, including pricing strategy, contract structuring, and risk management for complex deals</li><li>
Ensure alignment with Accenture governance, financial targets, and compliance requirements</li><li>
Drive deal closure while balancing client value, delivery feasibility, and profitability</li></ul><h3 class="jobSectionHeader"> 
Business Development &amp; Pipeline Growth</h3><ul><li>
Identify and originate new opportunities within key accounts, focusing on cloud transformation and AWS-led programs</li><li>
Build and manage a robust pipeline of TS&amp;T-led opportunities across industries</li><li>
Contribute to go-to-market strategies and campaigns aligned with AWS and cloud transformation offerings</li></ul><h3 class="jobSectionHeader">
Collaboration &amp; Leadership</h3><ul><li>
Work closely with account teams, AWS alliance partners, and global TS&amp;T leadership to bring the best of Accenture to clients</li><li>
Mentor junior team members and support development of sales capture capabilities</li><li>
Foster a high-performance, collaborative, and innovation-driven culture</li></ul></div></div>
 
<div><ul><li>Proven experience in sales capture, deal shaping, or business development within a consulting or professional services environment</li><li>
Strong track record of leading and closing large, complex technology transformation deals</li><li>
Experience in Technology Strategy, Cloud Transformation, or Enterprise Architecture engagements</li><li>
Deep understanding of AWS services, cloud platforms, and cloud-led transformation models</li><li>
Demonstrated ability to engage and influence C-suite stakeholders</li></ul>
Preferred Skills<ul><li>
AWS certifications (e.g., AWS Solutions Architect, AWS Cloud Practitioner, or similar)</li><li>
Experience driving cloud migration, modernization, and cloud-native transformation programs</li><li>
Strong understanding of data, AI, and digital core transformation enabled by cloud platforms</li><li>
Regional experience in the Middle East market and managing regional clients</li><li>
Strong commercial acumen and negotiation skills</li></ul></div>

Sales Capture Lead- Technology Strategy & Transformation

Talents Arena

We are seeking a Staff AI Engineer to serve as a Technical Lead and Lead Practitioner.At the L4 level, you are the &ldquo;Master Builder.&rdquo; You are not just an architect who draws diagrams; you are an expert engineer capable of implementing the entire system end-to-end. From raw data ingestion pipelines, to complex model training loops, down to final API deployment and frontend integration, you understand&mdash;and can implement&mdash;every layer of the stack.You will lead by example. You will architect scalable systems while also getting your hands dirty building them, ensuring the team consistently delivers excellence.Key Responsibilities1. Full-System Implementation &amp; Ownership<ul><li>End-to-End Capability: Possess the technical ability to build the entire AI product. While leveraging the team for speed, you are capable of implementing every component yourself, from database schema design to the inference engine.</li><li>Lead Implementation: Code the most complex features and act as the technical backstop for the team. If a subsystem fails or a model fails to converge, you are the one who fixes it.</li><li>Holistic Engineering: Ensure the entire system works harmoniously. You don&rsquo;t just optimize the model&mdash;you optimize how the model interacts with the database, the network, and the user.</li></ul>2. Technical Architecture &amp; Strategy<ul><li>System Design: Design robust, scalable, and fault-tolerant AI architectures, ensuring all components built by the team fit together seamlessly.</li><li>Technical Roadmap: Translate vague business requirements into concrete, executable engineering tasks.</li><li>Standardization: Establish and enforce engineering standards, including coding styles, testing frameworks, and MLOps tools.</li></ul>3. Technical Leadership &amp; Force Multiplication<ul><li>Mentorship: Elevate Senior and Junior engineers. Code reviews focus not only on correctness, but also on teaching design patterns and architectural thinking.</li><li>Code Review Authority: Act as the standard-bearer for code quality, preventing careless technical debt and ensuring a clean, maintainable codebase.</li></ul>Qualifications &amp; ExpertiseExperience<ul><li>8&ndash;12 years of total technical experience.</li><li>4+ years of deep, hands-on experience building production AI systems.</li><li>Proven track record of taking at least one complex AI product from concept to scale, owning the full technical lifecycle.</li></ul>Technical Competencies<ul><li>Full-Stack AI Fluency: Expert in Python (PyTorch/TensorFlow) with strong proficiency in the surrounding ecosystem, including SQL, API design, Docker, and cloud infrastructure. Able to build both the &ldquo;brain&rdquo; and the &ldquo;wrapper.&rdquo;</li><li>Architectural Vision: Ability to visualize the entire system and understand how decisions in the data pipeline impact frontend latency and user experience.</li><li>Deep Implementation Skills: Comfortable writing complex custom loss functions, optimizing CUDA kernels, and debugging distributed system race conditions.</li><li>Portfolio &amp; Presence: Sharing GitHub and Hugging Face accounts is highly preferred. Active repositories, open-source contributions, or published models are a strong plus.</li></ul>Professional Attributes<ul><li>Total Ownership: Take full responsibility for the success of the technical solution end-to-end.</li><li>Pragmatic Expert: Balance &ldquo;perfect code&rdquo; with &ldquo;shipping on time,&rdquo; without ever compromising system stability.</li></ul>Work Location: In person

Staff AI Engineer

Beyondsoft

<div>Overview:
<div>
WHO WE ARE:</div><div>
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward. 
 
Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers&rsquo; most pressing challenges. 
 
When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.</div><div></div> 
WHAT WE&rsquo;RE ABOUT:
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better. 
Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/. 
<div></div>
Responsibilities:

POSITION SUMMARY:<div>
We are looking for an experienced Customer Success Support Manger for Saudi Arabia. As a core member of the project team, you will work closely with the Customer Success Manager (CSM) to provide front-line on-site support. Your primary responsibility is to ensure adoption of our products and solutions, respond to and resolve various technical and product issues in daily operations, act as a key bridge between the customer and internal technical teams, and deliver excellent service value.</div><div></div> 
WHAT YOU WILL BE DOING:<ul><li>
Act as the primary technical contact on-site, responsible for receiving, responding to, and initially diagnosing issues reported by customers through various channels.</li><li>
Accurately judge issue types and priorities, create and maintain issue logs in internal systems, and coordinate with back-end teams until full resolution.</li><li>
Establish and maintain good working relationships with the customer's IT and business teams, regularly communicate on issues status, and manage expectations.</li><li>
Summarize common customer issues and solutions, write technical documents, and conduct small-scale product training for customers.</li><li>
Proactively identify potential customer relationship risks, product usage obstacles, or service instability factors, and report them to the CSM and project team timely.</li></ul>
Qualifications:

MINIMUM QUALIFICATIONS:<ul><li>
3-5 years of relevant IT work experience, with a background as a TAM, SA, Technical Support Engineer, or CSM in enterprise software, cloud computing, or SaaS companies.</li><li>
Solid technical foundation, familiar with Linux/Windows OS, networking (TCP/IP, HTTP, DNS), common troubleshooting tools, and understanding of cloud computing.</li><li>
Excellent verbal and written communication skills to convey information to diverse teams, with strong service awareness and empathy.</li><li>
Clear logical thinking, strong analytical skills, able to remain calm under pressure and drive the resolution of complex issues.</li><li>
Native Mandarin speaker level, used for highly efficient internal team collaboration.</li><li>
Fluent in spoken and written English, capable of participating in technical communication and reading/writing technical documents.</li><li>
On-site resident support at customer site; short-term business travel may be required
</li><li>Able to accept 7x24 on-call schedules, responding quickly to urgent customer needs.
</li><li>Respect and understand local Saudi laws, regulations, business culture, and social customs</li><li>
Possess a high awareness of data security and privacy protection, strictly complying with company and customer data regulations</li></ul><div>
PREFERRED QUALIFICATIONS:</div><ul><li>
Basic conversation skills in Arabic</li></ul><div></div> 
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.</div>

Customer Success Support Manger

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