117+ Technical Support Technician Jobs In Riyadh (September)

Posted 18 hours ago

Lead end-to-end engineering delivery across multiple strategic technology initiatives.
Translate business and product requirements into clear technical delivery plans.
Drive technical planning, estimation, prioritization, sprint execution, and release management.
Monitor delivery progress, timelines, dependencies, and key milestones.
Ensure successful delivery within agreed scope, quality, timeline, and budget.

Review solution architectures, technical designs, implementation approaches, and development plans.
Ensure engineering solutions follow established architecture, security, quality, and development standards.
Provide technical guidance and challenge design decisions where required.
Promote scalable, maintainable, secure, and high-performing software solutions.
Support architecture governance across ERP/GRP and enterprise technology environments.

Manage and oversee external software development and technology delivery partners.
Establish clear delivery expectations, milestones, KPIs, and quality standards.
Monitor vendor performance and ensure adherence to agreed technical and delivery commitments.
Coordinate effectively between internal stakeholders and external engineering teams.
Identify and address delivery or performance issues proactively.

Own and maintain the engineering delivery roadmap in alignment with product and business priorities.
Ensure effective execution across the Software Development Life Cycle (SDLC).
Establish appropriate delivery processes, governance, documentation, and reporting.
Partner with PMO and relevant stakeholders to provide accurate delivery status and forecasts.
Drive continuous improvement across engineering processes and delivery practices.

Collaborate closely with Product, Business, QA, Infrastructure, Operations, and other stakeholders.
Ensure technical decisions support business objectives, product strategy, customer value, and commercial priorities.
Contribute to technology and product roadmap discussions.
Evaluate technical options based on business value, feasibility, scalability, and cost.
Support the adoption of SaaS, cloud, and modern technology strategies where applicable.

Support and drive cloud modernization initiatives, particularly within Microsoft Azure environments.
Promote modern engineering practices, cloud-native capabilities, automation, integration, and scalable architectures.
Contribute to technology modernization and digital transformation initiatives.
Ensure cloud solutions consider performance, security, availability, scalability, and operational efficiency.

Ensure engineering teams follow software development, testing, security, and quality best practices.
Work closely with QA and Operations to ensure production readiness and release quality.
Monitor technical and operational performance and drive continuous improvement.
Promote effective documentation, knowledge management, and lessons learned.
Ensure delivery processes support organizational quality and governance requirements.

Identify, assess, and manage technical and delivery risks.
Maintain visibility of dependencies, constraints, issues, and mitigation plans.
Support engineering governance, internal reviews, audits, and compliance requirements.
Contribute to quality frameworks and process maturity, including CMMI-related practices where applicable.
Ensure appropriate technical documentation and governance controls are maintained.

Support the development and continuous improvement of engineering capabilities.
Coach and guide technical teams and promote a culture of accountability, collaboration, and quality.
Contribute to recruitment, technical assessments, performance development, and capability building.
Identify opportunities to improve engineering productivity through automation and emerging technologies.
Support innovation initiatives, including the evaluation and adoption of AI/ML solutions based on business value, ROI, and prioritization frameworks such as ICE/RICE.

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
3–5+ years of experience in software engineering, technical delivery, engineering management, or a related technology leadership role.
Experience managing software development teams and/or external technology vendors.
Strong understanding of software development life cycle and Agile delivery methodologies.
Experience with technical planning, estimation, sprint execution, release management, and delivery governance.
Strong understanding of software architecture, system integration, application development, and enterprise technology environments.
Experience with Microsoft Azure and cloud modernization initiatives is highly desirable.
Strong knowledge of software quality, security, scalability, performance, and operational best practices.
Strong stakeholder and communication skills with the ability to work across technical and business functions.
Saudi nationality is required.

The ideal candidate should have working knowledge of several of the following:

117 Technical Support Technician jobs in Riyadh