4 وظائف Front Office Shift Leader Only Locals في Al Khobar

Technology – GenAI/ LLMs
Location – Dammam, Saudi Arabia

Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Please note: Visa sponsorship is not available for this position. Applicants must have existing authorisation to work in the country.

Key responsibilities

• Design and develop GenAI-powered models and prompt frameworks
• Implement GenAI analysis results
• Develop AI logic to: Identify repeated items across Data sources and detect systemic issues and patterns
• Build quality analysis and scoring models to rate assessment reports (0–100%) based on predefined criteria
• Collaborate with Data Engineers to:
  • Access structured and unstructured assessment data
  • Utilize vector databases for semantic search and contextual retrieval
• Continuously refine AI outputs through:
  • User query analysis
  • UAT feedback
  • Prompt optimization and model fine-tuning
• Support go‑live validation, performance monitoring, and AI accuracy improvements post-deployment.

Required

• 6+ years of experience in Data Science / Applied AI
• Strong hands-on expertise in:
  • GenAI / LLMs
  • NLP techniques
  • Prompt engineering and agentic workflows
• Experience working with vector databases and RAG-based architecture.
• Proven ability to translate business rules and evaluation frameworks into AI logic
• Strong analytical and explainability mindset able to justify AI outputs to business stakeholders.

Desirable

• Experience in enterprise assessment, audit, or performance management systems
• Exposure to SAP-integrated AI solutions

Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer