claims adjuster trainee

Liberty Mutual Insurance

<div><b>Description
</b><div><p><b>Ready to grow your career in a role that makes a meaningful impact? Liberty Mutual is hiring Workers' Compensation Claims Specialists in our Northeast Region to help injured workers navigate the claims process and return to work with confidence.</b></p><p></p><p><br>
We&rsquo;re hiring across multiple levels&mdash;Associate Claims Specialist, Claims Specialist I, and Claims Specialist II&mdash;depending on your experience. The salary range posted reflects the varying pay scale across various locations.</p><p></p><p><br>
In this role, you&rsquo;ll manage a caseload of routine to moderately complex claims, making key decisions on compensability, evaluating losses, and negotiating fair outcomes. You&rsquo;ll collaborate closely with claimants, policyholders, attorneys, and partners throughout the claim lifecycle.</p><p></p><p><b><br>
Training is a critical component of your success, and that success starts with reliable attendance and active engagement. Training will include 1 week of travel to our Plano, TX office in November.</b></p><p><br>
<br>
<b>This role is remote within the Northeast region. Candidates must reside in Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont. Candidates residing within 50 miles of our offices in Weatogue, Connecticut, or Westborough, Massachusetts, will be expected to work onsite up to two days per month. On-site expectations may evolve based on business needs.</b></p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Manages an inventory of claims to evaluate compensability/liability.</li><li>
Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources.</li><li>
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.</li><li>
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate.</li><li>
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.</li><li>
Performs other duties as assigned.</li></ul></div><b>
Qualifications</b><div><ul><li>
Effective interpersonal, analytical and negotiation abilities required</li><li>
Ability to provide information in a clear, concise manner with an appropriate level of detail</li><li>
Demonstrated ability to build and maintain effective relationships</li><li>
Demonstrated success in a professional environment; success in a customer service/retail environment preferred</li><li>
Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent</li><li>
Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory</li><li>
Licensing may be required in some states</li></ul></div><b>
About Us</b><p><b>
Pay Philosophy:</b> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.<br>
<br>
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.<br>
<br>
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits<br>
<br>
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.<br>
<br>
<b>Fair Chance Notices</b></p><ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Associate Claims Adjuster, Workers Compensation

Beth Israel Lahey Health

<div>
 <strong>
  When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.
  <br/>
  <br/>
 </strong>
 Identifies, reviews, and interprets third party payments, adjustments and coding denials for all professional services. Reviews provider documentation in order to determine appropriate coding and initiate corrected claims and appeals. Duties include hands on coding, documentation review and other coding needs for ICD-9, ICD-10. Works directly with the Billing Supervisor and Coding Manager to resolve complex issues and denials through independent research and assigned projects. (remote)
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Duties &amp; Responsibilities
 </strong>
 including but not limited to:
 <br/>
 <br/>
 <strong>
  Coding Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides review and/or coding of any coding related denied professional services for appropriate use of CPT, ICD-9, ICD-10, HCPCS, Modifier usage/linkage.
  </li>
  <li>
   Periodic review of codes, at least annually or as introduced or required.
  </li>
  <li>
   Reviews and analyzes rejected claims and patient inquiries of professional services, and recommends appropriate coding corrections via paper or electronic submission to the Follow up Team.
  </li>
  <li>
   Reports coding trends and issues to the coding supervisor for education within the coding department and/or physician education.
  </li>
  <li>
   Confers regularly with the Coding Department through regular departmental staff meetings, on-on-one meetings to review and discuss coding denials and education.
  </li>
  <li>
   Maintains certification requirements for coding.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Follow Up Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitors days in A/R and ensures that they are maintained at the levels expected by management. Analyzes work queues and other system reports and identifies denial/non-payment trends and reports them to the Billing Supervisor.
  </li>
  <li>
   Responds to incoming insurance/office calls with professionalism and helps to resolve callers&rsquo; issues, retrieving critical information that impacts the resolution of current or potential future claims.
  </li>
  <li>
   Establishes relationships and maintains open communication with third party payor representatives in order to resolve claims issues.
  </li>
  <li>
   Reviews claim forms for the accuracy of procedures, diagnoses, demographic and insurance information, as well as all other fields on the CMS 1500.
  </li>
  <li>
   Reviews and corrects all claims/charge denials and edits that are communicated via Epic, Explanation of Benefits (EOB), direct correspondence from the insurance carrier or others and uses information learned to educate PFS and office staff to reduce future denials and edits of the same nature. Initiates claim rebilling or corrections and obtains and submits information necessary to ensure account resolution/payments.
  </li>
  <li>
   Identifies invalid account information (i.e.: coverage, demographics, etc.) and resolves issues.
  </li>
  <li>
   Evaluates delinquent third party accounts and processes based on established protocols for review, payment plan or write-off.
  </li>
  <li>
   Reviews/updates all accounts for write-offs and refunds.
  </li>
  <li>
   Keeps informed of all federal, state, and managed care contract regulations, maintains working knowledge of billing mechanics in order to properly ascertain patients&rsquo; portion due.
  </li>
  <li>
   Completes all assignments per the turnaround standards. Reports unfinished assignments to the Billing Supervisor.
  </li>
  <li>
   Handles incoming department mail as assigned.
  </li>
  <li>
   Attends meetings and serves on committees as requested.
  </li>
  <li>
   Maintains appropriate audit results or achieves exemplary audit results. Meet productivity standards or consistently exceeds productivity standards.
  </li>
  <li>
   Provides and promotes ideas geared toward process improvements within the Central Billing Office.
  </li>
  <li>
   Assists the Billing Supervisor with the resolution of complex claims issues, denials and appeals.
  </li>
  <li>
   Completes projects and research as assigned.
  </li>
  <li>
   Provides feedback and participates as the coding representative for the Patient Financial Services Department on the Revenue Cycle teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Secondary Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
  </li>
  <li>
   Complies with policies and procedures as they relate to the job. Ensures confidentiality of patient, budget, legal and company matters.
  </li>
  <li>
   Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventive maintenance to ensure continued functioning of equipment. Maintains work area in a clean and organized manner.
  </li>
  <li>
   Refers complex or sensitive issues to the attention of the Billing Supervisor to ensure corrective measures are taken in a timely fashion.
  </li>
  <li>
   Observes irregularities in the cash/denial posting process and reports them immediately to the Billing Supervisor.
  </li>
  <li>
   Accepts and learns new tasks as required and demonstrates a willingness to work where needed.
  </li>
  <li>
   Assists other staff as required in the completion of daily tasks or special projects to support the department&rsquo;s efficiency.
  </li>
  <li>
   Performs similar or related duties as assigned or directed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education &amp; Professional Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Researches and stays updated and current on CMS (HCFA), AMA and Local Coverage Determinations (LCD&rsquo;s), or Local Medical Review Policies (LMRP's) to ensure compliance with coding guidelines.
  </li>
  <li>
   Stays current on quarterly CCI Edits, bi-monthly Medicare Bulletins, Medicare's yearly fee schedule, Medicare Website, and specialty newsletters.
  </li>
  <li>
   Makes guidelines available via, paper, on-line access, web access, or any other means provided by manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Organizational Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain strict adherence to the Lahey Health Confidentiality policy.
  </li>
  <li>
   Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
  </li>
  <li>
   Comply with all Lahey Health Policies.
  </li>
  <li>
   Comply with behavioral expectations of the department and Lahey Health.
  </li>
  <li>
   Maintain courteous and effective interactions with colleagues and patients.
  </li>
  <li>
   Demonstrate an understanding of the job description, performance expectations, and competency assessment.
  </li>
  <li>
   Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
  </li>
  <li>
   Participate in departmental and/or interdepartmental quality improvement activities.
  </li>
  <li>
   Participate in and successfully completes Mandatory Education.
  </li>
  <li>
   Perform all other duties as needed or directed to meet the needs of the department.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 Education: High School diploma or equivalent, plus additional specialized training associated attainment of a recognized Coding Certificate
 <br/>
 <br/>
 Licensure, Certification &amp; Registration: CP (Certified Professional Coder through AAPC), CPC-A (Certified Professional Coder - Apprentice through AAPC), or CCS-P (Certified Coding Specialist Physician Based through AHIMA)
 <br/>
 <br/>
 Experience: 1-2 years of experience in billing, coding, denial management environment related field.
 <br/>
 <br/>
 <strong>
  Skills, Knowledge &amp; Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to work independently and take initiative
  </li>
  <li>
   Good judgment and problem solving skills
  </li>
  <li>
   Excellent organizational skills
  </li>
  <li>
   Ability to interact and collaborate effectively and tactfully with staff, peers and management.
  </li>
  <li>
   Ability to promote team work through support and communication.
  </li>
  <li>
   Ability to accept constructive feedback and initiate appropriate actions to correct situations.
  </li>
  <li>
   Ability to work with frequent interruptions and respond appropriately to unexpected situations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 $25.00 - $34.00
 <br/>
 <br/>
 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
 <br/>
 <br/>
 As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
 <br/>
 <br/>
 More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
 <br/>
 <br/>
 Equal Opportunity Employer/Veterans/Disabled
</div>


Billing & Certified Coding Specialist I (Remote)

<div>
 <strong>
  When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.
  <br/>
  <br/>
 </strong>
 The PFS Denial Specialist I role is vital to ensure that hospital denied accounts are thoroughly reviewed for any opportunity to correct, refile and or appeal claims for re-processing and reimbursement. The role also includes review and rework of all types of PFS denials. Good writing and analytical skills are a must.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Duties &amp; Responsibilities including but not limited to:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reviews and completes continuous daily work queue volume of PFS related denials. Monitors days in A/R and ensures that they are maintained at the levels expected by management.
  </li>
  <li>
   Analyzes work queues and other system report and identifies denial/non-payment trends and reports them to the supervisor.
  </li>
  <li>
   Responds to incoming insurance/office calls with professionalism and helps to resolve callers&rsquo; issues, retrieving critical information that impacts the resolution of current or potential future claims.
  </li>
  <li>
   Maintains open communication with third party payor representatives in order to resolve claim issues.
  </li>
  <li>
   Utilize CAC or other electronic coder assisting tools available to validate proper coding of CPT/HCPCS/ICD-9/ICD-10 codes.
  </li>
  <li>
   Identifies, reviews, and interprets third party denials
  </li>
  <li>
   Initiates corrected claims and appeals according to payer guidelines.
  </li>
  <li>
   Initiates denial write off when appropriate after thorough review.
  </li>
  <li>
   Keeps abreast of all government, managed care and third party hospital coding, billing and reimbursement rules, regulations and guidelines.
  </li>
  <li>
   Promotes Teamwork and maintains a positive atmosphere when communicating with fellow departmental colleagues both oral and written.
  </li>
  <li>
   Completes all assignments per the turnaround standards. Reports unfinished assignments to the Supervisor.
  </li>
  <li>
   Handles incoming department mail as assigned.
  </li>
  <li>
   Attends meetings and serves on committees as requested.
  </li>
  <li>
   Maintains appropriate audit results or achieves exemplary audit results. Meets productivity standards or consistently exceeds productivity standards.
  </li>
  <li>
   Provides and promotes ideas geared toward process improvements within the Central Billing Office.
  </li>
  <li>
   Assists the supervisor with the resolution of claims issues, denials, appeals and credits.
  </li>
  <li>
   Works with the cash team to resolve unapplied cash.
  </li>
  <li>
   Completes projects and research as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Secondary Function
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
  </li>
  <li>
   Complies with policies and procedures as they relate to the job. Ensures confidentiality of patient, budget, legal and company matters.
  </li>
  <li>
   Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventive maintenance to ensure continued functioning of equipment. Maintains work area in a clean and organized manner.
  </li>
  <li>
   Refers complex or sensitive issues to the attention of the Billing Supervisor to ensure corrective measures are taken in a timely fashion.
  </li>
  <li>
   Observes irregularities in the cash/denial posting process and reports them immediately to the Billing Supervisor.
  </li>
  <li>
   Accepts and learns new tasks as required and demonstrates a willingness to work where needed.
  </li>
  <li>
   Assists other staff as required in the completion of daily tasks or special projects to support the department&rsquo;s efficiency.
  </li>
  <li>
   Performs similar or related duties as assigned or directed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Organizational Requirements
  <br/>
  <br/>
 </strong>
 Maintain strict adherence to the Lahey Health Confidentiality policy.
 <br/>
 <br/>
 Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
 <br/>
 <br/>
 Comply with all Lahey Health Policies.
 <br/>
 <br/>
 Comply with behavioral expectations of the department and Lahey Health.
 <br/>
 <br/>
 Maintain courteous and effective interactions with colleagues and patients.
 <br/>
 <br/>
 Demonstrate an understanding of the job description, performance expectations, and competency assessment.
 <br/>
 <br/>
 Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
 <br/>
 <br/>
 Participate in departmental and/or interdepartmental quality improvement activities.
 <br/>
 <br/>
 Participate in and successfully completes Mandatory Education.
 <br/>
 <br/>
 Perform all other duties as needed or directed to meet the needs of the department.
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 Education: High School Diploma or equivalent. Bachelor&rsquo;s degree preferred.
 <br/>
 <br/>
 2-3 years&rsquo; experience in a hospital billing/coding, Denial Management environment related field.
 <br/>
 <br/>
 Must have experience in either a hospital related billing, claims follow up environment or hospital coding.
 <br/>
 <br/>
 Licensure, Certification &amp; Registration: None required
 <br/>
 <br/>
 Experience: Experience using patient accounting computer systems and Excel spreadsheets. Working knowledge of third party payer reimbursement, coding guidelines, and government and payer compliance rules
 <br/>
 <br/>
 <strong>
  Skills, Knowledge &amp; Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent customer service knowledge and skill
  </li>
  <li>
   Working knowledge of Government and commercial health plan insurer coverage, claim requirements and remittance processing.
  </li>
  <li>
   Understanding and ability to utilize various electronic, web based and manual coding resources
  </li>
  <li>
   Ability performing transactions in a patient accounting system
  </li>
  <li>
   Proficient data entry computer skills
  </li>
  <li>
   Demonstrated ability to utilize word processing, spreadsheets and work files in performing work tasks
  </li>
  <li>
   Stong communication skills including verbal in person, telephone and written
  </li>
  <li>
   Demonstrated ability in being a cooperative and productive member of team
  </li>
  <li>
   Ability to troubleshoot problems
  </li>
  <li>
   Ability to continue to learn skills and expand knowledge
  </li>
  <li>
   Strong organizational and planning skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 $22.05 - $29.68
 <br/>
 <br/>
 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
 <br/>
 <br/>
 As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
 <br/>
 <br/>
 More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
 <br/>
 <br/>
 Equal Opportunity Employer/Veterans/Disabled
</div>


Denial Specialist 1-Professional Billing

Chubb Insurance

<div><p>Contribute to the achievement of the Chubb Global Casualty business plan. responsible for production, underwriting and maintenance of new and renewal domestic casualty accounts within a defined territory. In addition, the AVP, Underwriter is responsible for establishing and cultivating business relationships with brokers and clients within the assigned territory to assure the continued flow of new business opportunities while representing all Chubb Global Casualty segments and products.
</p><p>Responsibilities:
</p><ul><li>Evaluate, select, underwrite, price, quote and maintain new and renewal business.
</li><li>Retain accounts through active participation in Chubb Stewardship process
</li><li>Adhere to Chubb standards on pricing and servicing.
</li><li>Participate in product line projects as required.</li></ul></div>
<br><div><ul><li>Oversee &amp; execute on various operational tasks and maintain strict adherence and to Self-Audit endeavors.
</li><li>The individual should have strategically based relationships and expertise to help navigate clients both internally and externally.
</li><li>College degree in insurance, business or related fields or equivalent experience
</li><li>5+ years commercial casualty experience, and/or underwriting Fortune 1000 companies.
</li><li>Superior communication, interpersonal and negotiating skills.
</li><li>Superior analytical skills needed to evaluate and develop.
</li><li>Excellent sales and marketing skills.
</li><li>Advanced computer skills preferred.
</li></ul><p>The pay range for the role is $122,400 to $150,000. The specific offer will depend on an applicant&rsquo;s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.</p></div>
<br><div><div>Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.<br>
</div><div></div><br>
<div>At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.</div></div>

Executive Underwriter

Massachusetts Eye and Ear

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Responsible for leading the editing and review process for a variety of written materials, including articles, reports, and marketing collateral, to ensure they meet the highest standards of accuracy, clarity, and consistency.<br>
<br>
Does this position require Patient Care? No<br>
<br>
Essential Functions<br>
<ul><li>Lead the review and editing process for written materials, providing guidance and feedback to writers, editors, and other team members.</li><li>Ensure that all materials meet the company's standards for accuracy, clarity, and consistency.</li><li>Collaborate with writers, editors, and other team members to ensure the overall quality and effectiveness of written materials.</li><li>Mentor and train more junior editor roles and writers, providing guidance and feedback to help them improve their skills.</li><li>Stay up-to-date with industry-specific terminology and style guidelines.</li><li>Review and edit multimedia content, such as videos and audio recordings, as needed.</li><li>Contribute to the development of editing and writing policies and procedures.</li><li>Participate in strategic planning and decision-making for the company's editorial operations.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education Bachelor's Degree Communications required or Bachelor's Degree Writing required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience experience in editing or proofreading, with experience leading a team of editors and writers 3-5 years required Knowledge, Skills and Abilities - Strong attention to detail and excellent proofreading skills. - Ability to lead and mentor a team of editors and writers. - Ability to work in a fast-paced environment and meet tight deadlines. - Excellent written and verbal communication skills. - Familiarity with Chicago Manual of Style or AP Stylebook. - Knowledge of editing software such as Microsoft Word and Adobe Acrobat is a plus. - Ability to work independently and as part of a team.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
POSITION SUMMARY:</b></p><p>
Reporting to the Associate Director of Ophthalmology Communication at Harvard Ophthalmology, the Senior Communications Specialist oversees a diverse portfolio of internal and external communications across the Mass General Brigham and Harvard Departments of Ophthalmology, develops original written content for departmental communications and media, serves as the primary scientific contributor and editor of departmental publications, provides direct support to the Chair of Ophthalmology, and oversees the Harvard Ophthalmology nominations processes for internal and external awards. The individual independently manages all aspects of the award process for over 60 local, national, and international awards annually, develops quarterly meeting materials, and synthesizes award requirements with experience-driven insights to guide the strategic selection of candidates with the Nominations Committee. The individual serves as the liaison between Harvard Ophthalmology and awarding institutions and functions as the primary departmental resource for awards, aiding nominees in preparing and submitting their applications. The individual also authors letters of support on behalf of the Chair, which involves synthesizing information from CVs and research proposals/abstracts. Applies in-depth knowledge and understanding of highly technical subspecialty research to assignments.</p><p></p><p>
This position requires superb writing, communication, and project management skills. A substantial degree of autonomy is expected.</p><p></p><p><b>
ESSENTIAL FUNCTIONS:</b></p><p></p><p><b>
Chair </b><b>Support</b></p><ul><li>
Authors scientifically rigorous letters of support on behalf of the Chair, synthesizing CVs, research proposals, and scientific contributions into compelling nominations for:<ul><li>
Awards (local, national, and international)</li><li>
Trainee awards and fellowship applications, including named fellowships</li><li>
Institutional support for grants</li></ul></li><li>
Manages review of Chair letters with Vice Chairs, Program director(s), and other leadership/faculty, as necessary</li><li>
Manages work of freelance letter writers and provide editorial oversight and scientific review of Chair letters</li><li>
Provides high-level executive communications support to the Chair, working directly with the Chair on strategic messaging and public-facing materials</li><li>
Works directly with the Chair to develop presentations, remarks, and briefing materials for departmental events and meetings.<ul><li>
Synthesizes institutional data, departmental priorities, and strategic insights into clear, compelling, and event-specific narratives</li><li>
Secures and organizes essential data from internal sources and creates polished visual content (e.g., slides, charts, graphics) for executive-level presentations</li><li>
Leads iterative review and revision process with the Chair to ensure accuracy, alignment with institutional goals, and consistency of voice.</li></ul></li><li>
Oversees the maintenance and updates the Chair&rsquo;s professional online profiles</li></ul><p></p><p><b>
Research and Scientific Communications</b></p><ul><li>
Leads editorial strategy and topic selection for Mass General Brigham&rsquo;s <i>Advances in Motion</i> by monitoring faculty publications, assessing the scientific significance and broader impact of findings, and identifying emerging research trends and high-priority gaps in coverage<ul><li>
Partners with MGB Communications to review, edit, and finalize AiM articles, managing the multi-step review process with faculty authors and the Chair</li></ul></li><li>
Serving as the department&rsquo;s principal scientific editor, this individual selects and translates key research and clinical findings into original content for Harvard Ophthalmology&rsquo;s digital newsletters for professional and lay audiences</li><li>
Provides expert review and editing of scientific content in Mass General Brigham press releases for the Ophthalmology Department</li></ul><p></p><p><b>
Management of Departmental Nominations for Internal and External Awards</b></p><ul><li>
Initiates creation of all pre-read materials (award summaries, eligibility lists, etc.); organize and facilitate quarterly meetings with the Nominations Committee (NomComm)<ul><li>
Synthesizes award requirements and eligibility criteria, drawing on deep institutional knowledge and historical context to develop well-informed, strategic candidate recommendations for committee members</li><li>
Facilitates final nominee selections through close collaboration with committee members, Vice Chair of Basic and Translation Research, and Ophthalmology Chair</li><li>
Primary departmental expert resource expert resource and high-level strategic advisor for nominees throughout the application process&mdash;providing guidance on award-specific requirements and questions, advising on nomination framing, and leveraging institutional knowledge to identify and recommend the strongest possible letter writers; responsibilities include:<ul><li>
Communicating award requirements with the nominee and defining timelines for required materials</li><li>
Serving as department liaison between awarding institutions/bodies and selected candidate</li><li>
Obtaining nominating letters and seconding letter drafts from internal and external faculty</li><li>
Collecting all required documentation</li><li>
Submitting Chair letters and award application materials</li></ul></li></ul></li><li>
Tracks submission timeline and manage applications for awards outside of Nominations Committee selection process (Non-NomComm)<ul><li>
Initiate creation of all pre-read meeting materials (award summaries, eligibility lists, suggested candidates, etc.) and facilitate final nominee selection with Research Leadership</li><li>
Notify nominees of selection and serve as point person for award submissions</li><li>
Serve as Departmental resource for nominees in preparing their application, as outlined above</li></ul></li></ul><p></p><p><b>
Other duties and projects important to the department&rsquo;s missions</b></p><p><b>
REQUIREMENTS</b></p><ul><li>
Master&rsquo;s degree in scientific area, with PhD preferred</li><li>
Minimum 4 years&rsquo; experience with background in healthcare, academic medicine, or science, along with an interest in communications and writing preferred</li><li>
Excellent communication skills, with a clear and compelling writing style and an ability to synthesize and communicate complex scientific concepts to both a professional and lay audience</li><li>
Thorough understanding of the scientific publication and review process (including manuscript tracking and submission, authorship policies, and disclosure policies)</li><li>
Attention to deadlines and ability to handle competing priorities</li><li>
Critical thinking and strong initiative</li><li>
Professional demeanor and ability to work with highly confidential information are fundamental</li><li>
Demonstrated ability to mentor, coach, or provide constructive feedback to junior colleagues</li><li>
Proficient working knowledge of MS Office Suite</li></ul><p></p><p><b>
PREFERRED SKILLS</b></p><ul><li>
Experience with textbook production/publishing and knowledge of the process to obtain copyright clearance</li><li>
Working knowledge of Adobe CS (Acrobat, Photoshop), referencing programs (Endnote, Reference Manager, Papers), and editorial content management products (Editorial Manager, ScholarOne, EVISE)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Remote<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$79,560.00 - $115,720.80/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Science Awards Coordinator

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