customer support specialist

PIMCO Dynamic Income Fund

Remote Customer Service Representative Company: PIMCO Dynamic Income Fund Location: Miami, Florida, United States (Remote) Employment Type: Part-Time Salary: $21 - $34 USD per hour Job Overview PIMCO Dynamic Income Fund, a leading closed-end fixed-income fund managed by PIMCO, is seeking a dedicated and professional Remote Customer Service Representative to join our team on a part-time basis. Our fund invests globally across multiple fixed-income sectors with a primary goal of delivering current income to our clients. We are looking for an individual who is passionate about providing exceptional service and can act as a key point of contact for our valued customers. This is an excellent opportunity for a self-motivated individual to work remotely and contribute to a dynamic and successful organisation. Responsibilities * Serve as the first point of contact for customer enquiries, handling them in a professional and timely manner via phone, email, and live chat. * Provide accurate and clear information regarding our fund and services. * Resolve customer issues and complaints effectively, aiming for first-contact resolution wherever possible. * Maintain precise and detailed records of all customer interactions and transactions. * Escalate complex or unresolved issues to the appropriate internal teams for further investigation. * Collaborate with team members to ensure a consistent and high-quality customer experience. * Adhere to all company policies and procedures to ensure compliance and quality standards. Qualifications * Proven experience in a customer-facing or customer service role. * Exceptional verbal and written communication skills in English. * Strong problem-solving abilities and a calm, patient demeanour. * Proficiency in using standard office software and CRM systems. * Excellent organisational and time-management skills, with the ability to work independently in a remote setting. * A high level of attention to detail and accuracy. * A keen interest or prior experience in the financial services industry would be highly advantageous. Benefits * A competitive hourly wage. * The flexibility of a remote, part-time position. * Opportunities for professional development and training. * A supportive and collaborative team environment within a respected global organisation.

Remote Customer Service Representative

NUTRIMED INTERNATIONAL LLC

<h2>Position Overview</h2>The Order Entry &amp; Coordination Specialist is responsible for accurately processing customer orders, coordinating internal teams, and ensuring smooth order fulfillment from initial request through delivery. This role requires strong attention to detail, excellent organizational skills, and the ability to communicate effectively with customers, vendors, sales teams, and operations departments.<h2>Key Responsibilities</h2><ul><li>Enter and process customer orders accurately into company systems and databases.</li><li>Review purchase orders, customer requests, pricing details, and product information for accuracy.</li><li>Coordinate order activities between sales, warehouse, logistics, purchasing, and customer service teams.</li><li>Monitor order status and provide timely updates to customers and internal stakeholders.</li><li>Resolve order discrepancies, delays, or issues while maintaining excellent customer service.</li><li>Maintain accurate records of orders, invoices, shipping details, and customer information.</li><li>Assist with inventory availability checks and coordinate product fulfillment.</li><li>Prepare order reports and track key performance metrics.</li><li>Communicate with vendors and suppliers regarding order confirmations and delivery schedules.</li><li>Support administrative tasks related to order management and operational coordination.</li><li>Ensure compliance with company policies and quality standards throughout the order process.</li></ul><h2>Qualifications</h2><ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred.</li><li>1–3 years of experience in order entry, customer service, administration, logistics, or operations support.</li><li>Strong data entry skills with excellent accuracy and attention to detail.</li><li>Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and order management systems.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multitask, prioritize workloads, and meet deadlines in a fast-paced environment.</li><li>Strong problem-solving skills and a customer-focused mindset.</li><li>Ability to work independently and collaborate effectively with teams.</li></ul><h2>Preferred Skills</h2><ul><li>Experience with ERP, CRM, or inventory management software.</li><li>Knowledge of supply chain, shipping, or fulfillment processes.</li><li>Strong organizational and documentation skills.</li><li>Ability to identify process improvements and support operational efficiency.</li></ul><h2>Work Environment</h2>This position may be available as a remote, hybrid, or onsite role depending on company needs. The specialist will collaborate with multiple departments to ensure accurate and timely order processing while delivering a positive customer experience.<h2>Core Competencies</h2><ul><li>Order Management</li><li>Data Accuracy</li><li>Customer Service</li><li>Communication</li><li>Organization &amp; Time Management</li><li>Problem Solving</li><li>Team Collaboration</li><li>Process Improvement</li></ul>

Order Entry & Coordination Specialist (Remote)

Order Entry & Coordination Specialist

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of Public Health has an exciting opportunity for a full time Research Support Specialist to work in Miami, FL. 
 
The Caban-Martinez Lab in the UM Department of Public Health Sciences seeks a Research Support Specialist with human research experience to join its growing environmental and occupational health research laboratory. The Firefighter Cancer Initiative (www.Sylvester.org/firefighters) is focused on cancer control and prevention in the firefighter work environment. The Firefighter Cancer Initiative projects conducted in the Caban-Martinez lab are both office- and field-based where the research team engages firefighters in the collection of health surveys, biological samples, and exposures assessments. The candidate will work in a team environment, participate in and leading components of the firefighter cancer initiative projects, including participant recruitment, enrollment, participant adherence to research protocols, and biological samples collection, and tracking on project metrics. Will maintain excellent relationships with firefighter community partners and study participants. The candidate will have opportunities to present and speak at professional meetings and support the development and publication of project research findings. This job may require evening and weekend hours and job duties may take place at multiple fire department locations throughout Florida and the United States. The Research Support Specialist performs a variety of duties involved in the collection, compilation, and documentation of research data related to the assigned research studies. The incumbent also assists with the implementation of daily study activities and provides statistical support to these activities.
 
 
Core responsibilities:
<ul><li>Researches, collects, analyzes, and synthesizes data and maintains databases.
</li><li>Conducts quality assurance checks, reports on the status of research activities, and submits monthly activity logs for protocol.
</li><li>Organizes and coordinates community working group meetings for protocol activities.
</li><li>Serves as primary point of contact for community partners and supervises and oversees research data collection at protocol venues in the community.
</li><li>Reviews study progress, identifies areas of opportunity, and recommends solutions.
</li><li>Prepares and updates study research procedures manuals.
</li><li>Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved.
</li><li>Contributes to the publication and presentation of significant results and writes and edits material for publication and presentation.
</li><li>Maintains research files and responds to phone calls on the research study phone line.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>Department Specific Functions:
Job Description Summary:
<ul><li>The Research Support Specialist performs a variety of duties involved in the collection, compilation, and documentation of research data related to assigned research studies. Works closely with the faculty investigator and the primary investigator in the implementation of daily study activities. Provides statistical support for research projects.
</li><li>Researches and collects data, maintains databases, interprets, synthesizes, and analyzes data using scientific or statistical techniques; conducts quality assurance checks with research data manager; reports on status of research activities and submits monthly activity logs for protocol.
</li><li>Assists in the organization and coordination of community working group meetings for protocol activities including the development of protocol timelines, meeting agendas, resource materials, and oral presentations for study-related work; serves as primary point of contact for community partners; supervises and oversees research data collection at protocol venues in the community.
</li><li>Collaborates with faculty investigators to successfully administer the study protocols, reviews study progress and recommends solutions to faculty investigators; prepares weekly progress reports for presentation and review at team meetings, and coordinates research team meetings with the assistance of the faculty investigators and principal investigator.
</li><li>Implements day-to-day project activities including the preparation of research reports and the participation in dissemination activities; prepares study research procedures manual.
</li><li>Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved, including IRB, JHS, CTO, and UMH.
</li><li>Contributes to the publication and/or presentation of significant results; writes and edits material for publication and presentation.
</li><li>Conducts data entry, maintains research files and responds to phone calls on the research study phone line.
</li></ul>Job Functions
<ul><li>Under the guidance of the Firefighter Cancer Initiative (FCI) Deputy Director, Dr. Caban-Martinez and the FCI scientists, the Research Support Specialist will work on key deliverables which include participant enrollment and management within the research projects.
</li><li>In-person and remote survey and biological sample collection, monitoring and calling participants for study protocol adherence.
</li><li>Organizing and producing study-related materials for study participants self-sampling and blood collection.
</li><li>Delivers study-related surveillance metrics to Firefighter Cancer Initiative team.
</li><li>Provides detailed monitoring and interventions to participants.
</li><li>Assists in the submission of and interprets research protocols and procedures (e.g., IRB).
</li><li>Participates in the publication of significant results, including authorship of scientific monographs.
</li><li>Prepares and presents significant study findings at educational conferences and/or scientific meetings.
</li><li>Ensures all research is undertaken according to good research practice and guidance.
</li><li>Willingness to travel to attend meetings or for data collection.
</li><li>Researches, collects, analyzes, and synthesizes data and maintains databases.
</li><li>Conducts quality assurance checks, reports on the status of research activities, and submits monthly activity logs for protocol.
</li><li>Organizes and coordinates community working group meetings for protocol activities.
</li><li>Serves as primary point of contact for community partners and supervises and oversees research data collection at protocol venues in the community.
</li><li>Reviews study progress, identifies areas of opportunity, and recommends solutions.
</li><li>Prepares and updates study research procedures manual.
</li><li>Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved.
</li><li>Contributes to the publication and presentation of significant results and writes and edits material for publication and presentation.
</li><li>Maintains research files and responds to phone calls on the research study phone line.
</li>Adheres to University and unit-level policies and procedures and safeguards University assets. 
<li>
</li></ul> 
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
 
 
Core Qualifications:
<ul><li>Bachelor&rsquo;s degree in relevant field required
</li><li><ul><li>Minimum 2 years of relevant experience preferred
</li></ul></li><li>Research, Ethics, and Compliance Training (CITI Program) preferred.
</li><li>Phlebotomy experience not required but preferred.
</li><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li><li>Knowledge in the use of REDCap, preferred.
</li><li>Ability to communicate effectively in both oral and written form.
</li><li>Ability to handle difficult and stressful situations with professional composure.
</li><li>Ability to maintain effective interpersonal relationships.
</li><li>Ability to understand and follow instructions 
</li></ul> 
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Research Support Specialist

Ready- Contractors

Job Title: Data Entry Specialist Employment Type: FULL_TIME Location: Remote (United States) Salary: $85,000 - $145,650 USD per annum Job Overview Ready Contractors, Inc., a respected leader in the eastern North Carolina construction industry since 1969, is seeking a meticulous and highly experienced Data Entry Specialist to join our team. With a long-standing reputation for quality workmanship and reliable service, we are looking for a professional who can uphold these standards by ensuring the accuracy and integrity of our critical project data. This is a fantastic opportunity for a dedicated individual to play a key role in our operations from a fully remote position. The ideal candidate will be responsible for managing large volumes of information, maintaining databases, and producing reports that are vital to our business success. Responsibilities  <ul><li>Accurately input, update, and manage large volumes of data related to construction projects, including budgets, schedules, materials, and labour records.</li><li>Perform regular database maintenance, data cleansing, and verification to ensure the highest level of accuracy and integrity across all systems.</li><li>Generate regular and ad-hoc reports for project managers and senior leadership to support strategic decision-making.</li><li>Analyse data to identify and correct discrepancies, resolving any inconsistencies by liaising with relevant departments.</li><li>Collaborate effectively with project teams to gather and synthesise project information in a timely manner.</li><li>Assist in the development and implementation of new processes and procedures to improve data entry efficiency and accuracy.</li><li>Maintain the strict confidentiality of all company, client, and project information.</li></ul>Qualifications  <ul><li>Proven experience in a demanding data entry or data management role, with a track record of handling complex datasets.</li><li>Exceptional attention to detail and an unwavering commitment to accuracy.</li><li>High proficiency in Microsoft Office Suite, with advanced skills in Excel (including pivot tables, VLOOKUPs, and complex formulas).</li><li>Familiarity with database management systems or ERP software is essential; experience within the construction industry is highly advantageous.</li><li>Strong organisational and time-management skills, with the ability to prioritise tasks and meet tight deadlines.</li><li>Excellent written and verbal communication skills.</li><li>A self-motivated individual with the ability to work independently and effectively in a remote environment.</li></ul> Benefits  <ul><li>A highly competitive annual salary ranging from $85,000 to $145,650 USD.</li><li>The flexibility of a fully Remote working arrangement.</li><li>The opportunity to be an integral part of a well-established company with a strong reputation for excellence and reliability in the construction industry.</li></ul>

Remote Data Entry 2

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full-Time Clinical Research Data Specialist to work at the UHealth campus in Miami, Fl.
CORE SUMMARY:
The Clinical Research Data Specialist assists in creating, updating, and maintaining research charts and case report forms, including regulatory related issues, in accordance with department standard operating procedures, under the supervision of the Principal Investigator (PI) and supervisor. The Clinical Research Data Specialist is responsible for the compilation, registration and submission of data, monitoring compliance with the protocol, adherence to SOPs, and all applicable regulations and guidelines.
CORE FUNCTIONS:
<ul><li>Extracts clinical data and research data from electronic medical records and other sources and enters this data in the clinical paper-based or electronic data capture system for each assigned study.
</li><li>Manages a workload of studies commensurate to level of experience
</li><li>Answers data clarifications (i.e. data queries) for each study.
</li><li>Schedules and meets with study monitors and assures patient cases are ready for each monitor visit and items are addressed after each monitoring visit.
</li><li>Develops source data worksheets specific to each assigned study.
</li><li>Assures clinical issues from monitoring reports are addressed and closed out before the next monitoring visit.
</li><li>Assures all study requirements are documented and meet both internal and external regulations in accordance with protocol guidelines.
</li><li>Maintains logs (i.e. TAS submissions, Velos etc.) in a timely manner according to department SOPs.
</li><li>Participates in site initiation visits (SIV), monitoring visits and participates in site disease group (SDG) team and PI oversight meetings as required.
</li><li>Assists multidisciplinary team in research activities.
</li><li>Maintains study binders and filings according to protocol requirements and department policy.
</li><li>Adheres to all UM and department policies and procedures.
</li><li>Compiles patient data for Investigator review to determine patient eligibility for protocol enrollment.
</li><li>Maintains screening, enrollment, adverse event, deviation, tumor measurement, concomitant medication, delegation and other sponsor and/or protocol specific logs.
</li><li>Ensures work environment is organized and functions efficiently.
</li><li>Participates in a collaborative, empowered work environment as demonstrated through teamwork.
</li><li>Demonstrates a level of professional practice that supports the delivery of appropriate care and positive working relationships throughout the medical center.
</li></ul>CORE QUALIFICATIONS
Education:
High school diploma or equivalent
Experience:
No experience required
Knowledge, Skills and Attitudes:
<ul><li>Skill in completing assignments accurately and with attention to detail.
</li></ul><ul><li>Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
</li></ul><ul><li>Ability to process and handle confidential information with discretion.
</li></ul><ul><li>Ability to work evenings, nights, and weekends as necessary.
</li></ul><ul><li>Commitment to the University&rsquo;s core values.
</li></ul><ul><li>Ability to work independently and/or in a collaborative environment.
</li></ul>Adheres to University and unit-level policies and procedures and safeguards University assets.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Clinical Research Data Specialist

Miami Heat Limited Partnership

<div><div><div>The HEAT Group is seeking a creative, culturally plugged-in Digital Arena Marketing Specialist to drive the social media presence and event-day marketing strategy for Kaseya Center. This role is the daily voice of one of the country's premier live entertainment venues, creating content that moves fans, drives ticket sales, and puts Kaseya Center on the map for every major concert and event.</div><div> 
</div>
<div>You will represent Billboard Magazine's 2026 Top East Coast Arena to a global audience of concert-goers and event fans capturing moments, building community, and telling the Kaseya Center story every day. If you live and breathe live entertainment, know your way around a content calendar, and can turn a trending sound into a brand moment, this role was made for you.</div><div> 
</div>
<div>Essential Duties and Responsibilities 
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
<ul>
<li>Own the daily content calendar for Kaseya Center social media ideating, creating, scheduling, and publishing across Instagram, TikTok, X, and Facebook</li>
<li>Serve as the on-the-ground content creator at concerts and events, capturing real-time moments that drive engagement and attendance</li>
<li>Develop and execute fan engagement activations, onsite and offsite, that deepen the event-day experience and support lead generation goals</li>
<li>Support artist hospitality coordination to elevate the backstage experience and build relationships that benefit the venue's reputation</li>
<li>Showcase Kaseya Center food, beverage, and in-venue experiences through compelling content that drives on-site spend and shareability</li>
<li>Partner with the Content and Creative Services teams to ensure all Kaseya Center output is on-brand, consistent, and aligned with the broader HEAT Group voice</li>
<li>Partner with Senior Manager of Arena Marketing to support in all show and event announces, presales and onsales</li>
<li>Organize all announce and onsale timelines, supporting Arena Enterprise team in staying up to date on all dates and information</li>
<li>Operate independently in driving day-to-day content and marketing efforts for Kaseya Center, with support available from the broader social media team as needed.</li>
<li>Collaborate with the web team to surface event-related content opportunities and updates for KaseyaCenter.com.</li>
<li>Other duties assigned by the Director of Social &amp; Digital Strategy</li></ul> 

</div>
</div><div><div>Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</div><div> 

</div><div>Education and/or Experience

Bachelor's degree in Marketing, Communications, or a related field; or 2&ndash;3 years of experience in social media, brand marketing, or live entertainment; or equivalent combination of education and experience. Hands-on experience managing brand accounts on Instagram, TikTok, X, and Facebook. Photography skills and proficiency in Adobe Creative Suite (Photoshop, Premiere, or CapCut) a plus.</div></div> 
<div>
</div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE &amp; DFWP
</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Digital Arena Marketing Specialist

Energy MP

About Us Michelle Peiret Health is a fast-growing premium wellness brand based in Miami, founded by Michelle Peiret, a nutrigenomics and epigenetics specialist with over 15 years of experience and more than 7,000 patients. We combine a modern supplement line with unique formulations, a functional tea line, and a clinical wellness center &mdash; all built around science, prevention, and personalized health for the Latin community.The RoleWe are building an influencer program from the ground up &mdash; and you will be at the center of it. This is a hands-on, in-office internship where you will learn how a real DTC wellness brand grows through creators, not just ads. You will work directly with our Brand Manager out of our Miami office. This is a fully on-site position &mdash; no remote or hybrid work.What You'll Do<ul><li>Scout and research influencers and UGC creators (Instagram, TikTok) aligned with wellness, fitness, and nutrition &mdash; with a focus on Spanish-speaking creators</li><li>Build and maintain our creator database: audience metrics, average views, engagement, and contact information</li><li>Support outreach: first-touch DMs and emails, follow-ups, and PR box coordination</li><li>Assist with content creation: filming days, trend research, hooks, and captions</li><li>Help manage and grow the brand's social media presence</li></ul>Who You Are<ul><li>Current college student (junior/senior) or recent graduate in Marketing, Communications, PR, Digital Media, or a related field</li><li>Fully bilingual (Spanish/English) &mdash; required</li><li>Based in Miami and able to work on-site &mdash; required</li><li>Prior experience contacting and managing influencers or creators &mdash; required. This can come from an internship, agency work, a student organization, a small brand, or even managing collaborations for your own account &mdash; but you must have real experience reaching out to creators, negotiating collaborations, or coordinating influencer content. Be ready to talk about it in your interview.</li><li>You live on TikTok and Instagram and understand creator culture instinctively</li><li>Genuinely interested in wellness, fitness, or nutrition</li><li>Organized, self-driven, and hungry to grow inside the industry</li><li>Bonus: basic video editing (CapCut), prior UGC or social media experience</li></ul>Why This Internship<ul><li>Real ownership from day one &mdash; not coffee runs</li><li>Learn the exact influencer playbook used by today's top wellness brands</li><li>Direct mentorship in brand strategy, paid media, and creator partnerships</li><li>Strong performers will be considered for a full-time role</li></ul>How to ApplySend your resume along with a short note answering the following:<ul><li>3 creators you would recruit for Michelle Peiret Health specifically, and why. Before answering, research our brand: Michelle Peiret's Instagram (@michellepeiret), our brand Instagram (@michellepeihealth), and our website (michellepeiret.com). We want to see that you understand who we are, who our audience is, and what kind of creator actually fits this brand.</li></ul><ul><li>Any additional recommendations or ideas you would bring to our influencer program &mdash; optional, but it will make your application stand out.</li></ul>Applications without the creator research note will not be considered.Pay: From $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li></ul>Work Location: In person

Influencer Marketing & Social Media Intern (Paid)

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