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customer service specialist

parts specialist

O'Reilly Auto Parts

<div><p>The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.</p><p></p><p>
Bilingual candidates encouraged to apply.</p><p></p><p><b>
ESSENTIAL JOB FUNCTIONS</b></p><p>
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.</p><p>
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.</p><p>
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.</p><p>
Complete assigned company training relevant to position.</p><p>
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.</p><p>
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.</p><p>
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.</p><p>
Address and resolve customer complaints in a friendly manner.</p><p>
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.</p><p>
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.</p><p>
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.</p><p>
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)</p><p>
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.</p><p>
All other duties as assigned.</p><p></p><p><b>
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES</b></p><h2 class="jobSectionHeader"><b>
Required:</b><b>
</b></h2><p>Ability to quickly match alphanumeric sequences</p><p>
Ability to provide outstanding, friendly and professional customer service</p><p>
Must be able to multitask, handling customers on the phone and in the store at the same time</p><h2 class="jobSectionHeader"><b>
Desired:</b><b>
</b></h2><p>Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service</p><p>
ASE certification</p><p>
Fluency in multiple languages (Spanish is highly desired)</p><p>
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.</p><p></p><p><b>
Total Compensation Package:</b></p><ul><li><p>
Competitive Wages &amp; Paid Time Off</p></li><li><p>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</p></li><li><p>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</p></li><li><p>
Team Member Health/Wellbeing Programs</p></li><li><p>
Tuition Educational Assistance Programs</p></li><li><p>
Opportunities for Career Growth</p></li></ul><p></p><p><i>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. </i><i>The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.</i></p><p></p><p><i>
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: </i><i>rar@oreillyauto.com</i><i> or call (800) 471-7431 option , and provide your requested accommodation, and position details.</i></p></div>

Parts Specialist

CGS Federal (Contact Government Services)

<div>
 Paralegal Admin Specialist Employment Type: Full-Time, Entry Level Department: Legal Support CGS is seeking a Paralegal to process electronic legal instruments, assist with trial prep and hearings, and provide additional legal support for a large federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:
 <br/>
 <br/>
 <ul>
  <li>
   A Paralegal/Administrative Specialist performs, but is not limited to the following duties:
  </li>
  <li>
   Provide Apprentice examination of legal instruments
  </li>
  <li>
   Review legal instruments (completeness of information, proper execution)
  </li>
  <li>
   Provides direct support to Litigation Support Unit, attorneys and paralegals regarding functional and administrative duties as needed
  </li>
  <li>
   Determine correctness of action (per Government regulations, procedures, etc).
  </li>
  <li>
   Research records (to ascertain conditions that might preclude action)
  </li>
  <li>
   Assists with various tasks within the Litigation Support Unit on a daily basis to include the processing of data and evidence for cases and the completion of discovery productions
  </li>
  <li>
   Assist with the preparation of trial and hearing presentations and demonstratives
  </li>
  <li>
   Collects and compiles statistical data as necessary for various reports
  </li>
  <li>
   Provide assistance within the Administrative Division on project-based work as well as coverage of administrative duties during employee vacations
  </li>
  <li>
   Proficiency with numerous software and databases including, but not limited to, MICROSOFT SUITE. Qualifications:
  </li>
  <li>
   Attention to detail and the ability to read and follow directions
  </li>
  <li>
   Good oral and written communications skills
  </li>
  <li>
   Two-year undergraduate degree or equivalent Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.
  </li>
  <li>
   Health, Dental, and Vision
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   401k
  </li>
  <li>
   Flexible Spending Account (Health, Dependent Care, and Commuter)
  </li>
  <li>
   Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Phone: +1 (888) 680-5916 Email: [email protected] #CJ $45,000 - $55,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
  </li>
 </ul>
</div>


Paralegal Admin Specialist with Security Clearance

REGAL

<div>
 ABOUT US:
 <br/>
 <br/>
 Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations &ndash; with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie&rsquo;s List, HomeAdvisor and Handy) to over $1.5B in revenue.
 <br/>
 <br/>
 Based in Manhattan, we&rsquo;re building an in-person culture of entrepreneurs who want to win and build something meaningful. We&rsquo;re backed by top investors including Founder Collective, Homebrew and Emergence Capital.
 <br/>
 <br/>
 Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
 <br/>
 <br/>
 <strong>
  ABOUT THE ROLE:
  <br/>
 </strong>
 We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to.
 <br/>
 <br/>
 The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you&rsquo;re writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success.
 <br/>
 <br/>
 AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You&rsquo;ll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You&rsquo;ll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you&rsquo;ll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you&rsquo;ll own Quality Control and testing of AI Agents to ensure they meet quality standards.
 <br/>
 <br/>
 <strong>
  RESPONSIBILITIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer&rsquo;s existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent
  </li>
  <li>
   Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal&rsquo;s signature and that meets customer&rsquo;s requirements and business objectives.
  </li>
  <li>
   Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile
  </li>
  <li>
   QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer&rsquo;s quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers&rsquo; confidence in AI Agents so they don&rsquo;t have to put QA hours against it
  </li>
  <li>
   Iterate &amp; Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria
  </li>
  <li>
   Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we&rsquo;ve learned in a digestible way for internal and external consumption
  </li>
  <li>
   Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you&rsquo;ll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster - help inform these features!
  </li>
  <li>
   Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospects
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ABOUT YOU:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technical Chops: You&rsquo;ve received a Bachelor&rsquo;s or Master&rsquo;s degree in a technical field (i.e. Computer Science, Engineering, Data Science) or have equivalent experience with prompt engineering
  </li>
  <li>
   Professional Work Experience: You have 1-2 year(s) of work or internship experience at start-up tech companies, or impressive personal/school projects that you can provide documentation for
  </li>
  <li>
   Demonstrated Curiosity for AI &amp; Voice: You&rsquo;re excited about the potential of Voice AI, and keep up with the latest products in the space. You&rsquo;ve experimented with conversational design or prompt engineering for a school, work or personal project.
  </li>
  <li>
   Analytical Thinking &amp; Problem Solving: You see beyond the immediate ask, being able to break down problems into their component parts and tackle them iteratively. The ideal candidate likes to tinker and try new approaches, borrowing ideas from others and building from their own previous experiences
  </li>
  <li>
   Time Management Skills: You know how to prioritize among competing tasks (or ask for help when needed), manage deadlines, and proactively keep your team &amp; other stakeholders in the loop
  </li>
  <li>
   Relentless Ownership: You own accountability for the success of your work, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time. &ldquo;Not my problem&rdquo; isn&rsquo;t in your vocabulary
  </li>
  <li>
   Entrepreneurial DNA: You&rsquo;re considering being a founder one day. You thrive in fast-paced, ambiguous environments and absorb everything. Adaptability and growth mindset are qualities that help you navigate change and complexity with ease
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  AI Product Specialist vs. AI Forward Deployed Engineer - What's the Difference?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The AI Product Specialist is more internal-facing, part of a centralized team using the Regal AI Agent Platform to build and test AI agents, codifying best practices and processes for AI Agent development and QA testing, and giving feedback to our product and engineering teams on how the platform needs to evolve (as well as building demos for the sales and marketing teams and working on internal projects). AI Product Specialists have a technical degree, but only 0-2 years of previous experience.
  </li>
  <li>
   The AI Forward Deployed Engineer is more customer-facing, owning the launch and overall success of each AI Agent deployment and customer relationship, ensuring AI Agents can successfully integrate into the customer&rsquo;s existing systems and workflows and achieve their business goals (as well as growing revenue by identifying more use cases and opportunities for AI Agents). AI Forward Deployed Engineers have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS/PERKS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We care about your health!
  </li>
  <li>
   Medical, Dental, and Vision plans - 80% covered by the company
  </li>
  <li>
   Flexible PTO &amp; 11 paid holidays/year
  </li>
  <li>
   We care about future you!
  </li>
  <li>
   401k Plan
  </li>
  <li>
   Paid parental leave
  </li>
  <li>
   Pre-tax commuter benefits
  </li>
  <li>
   We care about connection!
  </li>
  <li>
   In-office breakfast and snacks daily
  </li>
  <li>
   Happy hours, team outings, &amp; annual off-sites
  </li>
  <li>
   Complete laptop workstation
  </li>
  <li>
   &amp; more to come!
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  POSITION LOCATION &amp; OFFICE DETAILS:
  <br/>
 </strong>
 This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and encouraged 5x/week.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 <br/>
 <br/>
 The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.
</div>


AI Product Specialist

Aircall

<p></p><div><div><p><div><div><div><b>Remote NY</b></div><div><b>Customer Experience &ndash; 14003 - Support Ops /</b></div><div><b>Permanent Full Time Employee /</b></div><div><b>Remote</b></div></div></div></p></div><p></p><div><div><div><br>
<div>
We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers.</div><div><br>
Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection.</div>
</div></div><div><div><h3 class="jobSectionHeader"><b>
Key Responsibilities:
</b></h3><div><div><div><ul><li><p>Diligently investigate and resolve complex, high-impact fraud cases originating from internal teams (Engineering, Sales, Success, Billing Support, Number Operations) and carrier partners, applying strong analytical judgment and clear documentation</p>
</li>
<li><p>Handle complex escalations and take difficult final decisions with direct business impact, ensuring every decision is thoroughly documented and backed by data</p>
</li>
<li><p>Conduct advanced data analysis using tools such as Looker, Datadog, SQL, HEX and similar platforms to identify emerging fraud patterns, quantify risk and support data-driven decisions</p>
</li>
<li><p>Review and assess KYC (Know Your Customer) and KYB (Know Your Business) documentation to evaluate customer risk profiles and flag suspicious onboarding activity</p>
</li>
<li><p>Partner with customer account owners and cross-functional stakeholders to communicate fraud findings clearly and support resolution</p>
</li>
<li><p>Assist the Fraud Operations Manager in identifying process improvement opportunities and contribute to the refinement of fraud detection and prevention practices</p>
</li>
<li><p>Accurately document fraud attempts, trends and loss events to support reporting and continuous improvement efforts</p>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Qualifications:<br>
</b></h3><div><div><div><br>
<ul><li><div><b>5+ years of experience</b> in Fraud Prevention, Risk Management, or Trust &amp; Safety at a technology company</div>
</li>
<li><div><b>Proficiency in data analytics tools</b> (Looker, Datadog, SQL or equivalent). You are comfortable extracting data for your ad-hoc analyses independently</div>
</li>
<li><div><b>Solid judgment</b> when handling complex, high-impact fraud cases. Able to make well-supported, data-driven decisions under ambiguity</div>
</li>
<li><div><b>Hands-on experience</b> reviewing <b>KYC</b> and <b>KYB</b> documentation as part of fraud or risk assessment processes</div>
</li>
<li><div><b>Experience with ATO</b> (account takeover) detection and response, including containment workflows and post-incident monitoring</div>
</li>
<li><div>Experience with <b>fraud detection tools</b>, <b>case management platforms</b> (e.g. Zendesk), and industry best practices</div>
</li>
<li><div><b>Exceptional written and oral communication</b> skills. Able to convey complex fraud scenarios to varied audiences in plain language, with clear and actionable conclusions</div>
</li>
<li><div>Highly proactive, organized, and accountable. Capable of ruthless prioritization across concurrent cases and comfortable escalating blockers without being prompted</div>
</li>
<li><div><b>Customer-first mindset</b> with a track record of strong internal and external stakeholder management</div>
</li>
<li><div>Nice to have: experience in the TelCo sector, familiarity with telecom fraud vectors (e.g. toll fraud, phishing, callback scams) is a strong plus</div>
</li>
</ul></div></div></div></div></div><div><div>$60,000 - $68,000 a year</div></div><div><div><i>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</i></div></div></div></div><p></p>

Senior Fraud Operations Specialist

Volunteers of America- Greater New York, Inc.

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
<br>Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
<br>We are currently seeking qualified candidates for the following position:
<br><br>
<b>Position:</b> Benefits Specialist
<br><br>
The Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Benefits Specialist will be assigned a caseload of clients at one of those sites and will coordinate closely with case management, recreational and operations staff at the building to which they are assigned
<br><br>
East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/our-vets-programs
<br><br>
<b>Location:</b> New York, NY 10036
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
<b>Benefits Specialist Principal Responsibilities:</b><br>
1. Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
<br>2. Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
<br>3. Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
<br>4. Develop and deliver workshops on topics related to benefits, budgets and money management.
<br>5. Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
<br>6. Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
<br>7. Participate in internal and external case conferencing activities.
<br><br>
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
<br><br>
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
<br><br>
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
<br>VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Benefits Specialist/Case Manager

National General Insurance

<div><p>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.</p><p></p><p><b>
Job Description</b></p>
Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.<p></p><p><b>
We are seeking a Bodily Injury Extended Handler Adjuster to join our growing team. The ideal candidate will have a 2+ years of experience handling attorney-represented bodily injury claims. This role manages claims across the Northeastern states, with exposure ranging from soft tissue injuries to fracture claims. Litigation experience is not required. Experience with Colossus is preferred. Candidates located within Eastern Time Zone states are encouraged to apply.
</b></p><p></p><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li>Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department</li><li>Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority</li><li>For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims</li><li>Recognizes and identifies body parts of a vehicle and understanding other potential property damage</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills</li><li>Determines subrogation or fraud potential and how to handle</li><li>Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)</li></ul><p></p><h3 class="jobSectionHeader"><b>
Supervisory Responsibilities</b></h3><ul><li>This job does not have supervisory duties.</li></ul><p></p><p>
#LI-KR1</p><p></p><p><b><br>
Skills</b></p>
Auto Insurance Claims, Automobile Accidents, Bodily Injury Claims, Case Management, Casualty Insurance, Claims Administration, Claims Resolution, Claims Review, Complex Claims, Customer Service, De-Escalation, Fractures, Insurance Claims Investigations, Litigation, Multitasking, Negotiation, Personal Injury Claims, Soft Tissue, Soft Tissue Injuries<p></p><p><b><br>
Compensation</b></p><p>
Base compensation offered for this role is:</p><p></p><p>
BI Adjuster Cons I: $50,000 - $86,400</p><p>
BI Adjuster Cons II: $56,000 - $93,250</p><p>
BI Adjuster Sr Cons I: $68,500 -$117,700</p><p></p><p>
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.</p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p><p></p><p>
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.</p><p></p><p><b>
Companies &amp; Partners</b></p><p></p><p>
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.</p><p></p><p><b>
Benefits</b></p><p></p><p>
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</p></div>

Bodily Injury Adjuster I, II or Sr. - National General

Nekton Autism

<div><p><b>Nekton Autism</b> - is dedicated to providing <b>Applied Behavior Analysis (ABA)</b> services for children on the autism spectrum aged 0 to 21. Our mission is to empower every child on the autism spectrum to thrive and live independently by enabling <b>Behavior Technicians (BTs)</b> to execute their paramount mission of delivering unparalleled Applied Behavior Analysis (ABA).</p><p>
We are actively seeking passionate Behavior Technicians/RBTs to join our expanding team, playing a crucial role in providing specialized 1-1 treatment in a home-based setting. With our smaller, homegrown approach, the ABA services we provide and the Behavior Technicians we bring into Nekton are our top priority!</p><p>
If you're looking for a fulfilling career where your passion for ABA can make a significant impact, coupled with our comprehensive training, this role is the perfect fit for you.</p><p><b>
Nekton Autism Offers:</b></p><ul><li><p>
Flexible part-time/evening/afternoon hours with the potential for guaranteed hours</p></li><li><p>
Paid training and support to boost your confidence in executing ABA treatment plans</p></li><li><p>
Adynamic, challenging, and fulfilling team-oriented work environment</p></li><li><p>
1-on-1support from a focused environment</p></li><li><p><b>
Competitive compensation - Pay Range $18 to $28</b></p></li><li><p>
A pathway for career growth and development (RBT)</p></li></ul><p><b>
Responsibilities:</b></p><ul><li><p>
Implement ABA treatment plans designed by Board Certified Behavior Analysts (BCBAs)</p></li><li><p>
Collect data to monitor the progress and effectiveness of individualized treatment plans and report progress</p></li><li><p>
Be responsive to the needs and requests of clients, their families, and supervisors</p></li><li><p>
Maintain clear lines of communication with families, supervisors, and other applicable parties</p></li><li><p>
Any other tasks outlined by a BCBA/LBA</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
At least 1 year of ABA experience</p></li><li><p>
Availability in the afternoon/early evening (Weekends a plus)</p></li><li><p>
Registered Behavior Technician Certification (RBT) (Nice to have)</p></li><li><p>
A passion for working with clients using Applied Behavior Analysis (ABA)</p></li><li><p>
Willingness to learn and receive feedback on performance</p></li><li><p>
Bilingual skills are a plus but not required</p></li><li><p>
Must have reliable transportation</p></li><li><p>
Background check required</p></li></ul><p><b>
If you have experience in any of the following fields, we encourage you to apply:</b></p><p>
Behavior Analyst, Autism, Social Learning, Social Skills, Developmental Condition, Psychology, Sociology, Social Services, Children, ABA, Behavior Technician, Behavior Therapist, Behavioral Health, Behavior Specialist, ABA Therapist, Childcare, Teacher Assistant, Teacher's Aide, Preschool Teacher, Paraprofessional, Youth Program Coordinator, Direct Support Professionals, Behavioral and Social Sciences, Behavioral Health Technician, Babysitting, Mental Health Specialist, Camp Counselor, Coach, Working with Children, Caregiver, Hospice Care, Respite Care, Specialist, Therapist, Interventionist, Technician.</p><p><b><br>
E-Verify Participation:</b><br>
This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work.<br>
Este empleador participa en E-Verify. Haga clic aqu&iacute; para ver el cartel de E-Verify y su derecho a trabajar.</p><p><br>
INDRBT</p></div>

Behavior Technician (BT)

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