associate product designer Jobs in San Francisco

associate product designer

director of product marketing Jobs in San Francisco

director of product marketing

product marketing manager Jobs in San Francisco

product marketing manager

senior product designer Jobs in San Francisco

senior product designer

senior product manager, guest experience Jobs in San Francisco

senior product manager, guest experience

product manager

Train With Ellie

<div><div><div><b>About </b><b>Owner.com</b></div><div>
Owner is the AI growth system for local restaurants.<br>
</div><div></div><br>
<div>Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.<br>
</div><div></div><br>
<div>Owner is like having an army of engineers and marketers on your side, just like the big chains.</div><div></div><div><br>
 <b>Our vision</b></div><div>
We&rsquo;re starting by helping independent restaurants succeed online.</div><div></div><div><br>
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.</div><div></div><div><br>
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type.</div><div></div><div><br>
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.</div><div></div><div><br>
Read our Series C memo here<br>
 </div><div></div><br>
<br>
<div><b>Our traction</b></div><div>
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.</div><div></div><div><br>
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.</div><div></div><ul><li><br>
<b>Our team</b></li></ul><div>
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.</div><div></div><div><br>
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth.</div><div></div><div><br>
 <b>Where we work</b></div><div>
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.</div><div></div><div><br>
 <b>Why we&rsquo;re looking for you</b></div><div>
At Owner, we believe that the path to helping small business owners succeed includes building world-class consumer experiences. We want your equip favorite local restaurant with digital offerings as intuitive, delightful, and trusted as those created by companies like Apple, Airbnb, and Robinhood - meeting and surpassing the guest expectations set by hugely popular third-party marketplaces and big national chains. We&rsquo;re looking for a craft-oriented, details-obsessed product manager to help deliver on this vision.</div><div></div><div><br>
In this role, you&rsquo;ll partner closely with our talented design and engineering teams to build an exceptional guest-facing online ordering experience that delivers meaningful revenue growth for all of Owner&rsquo;s restaurant customers.</div><div></div><div><br>
While Owner is a remote-first company, for this role we are prioritizing SF Bay Area candidates who can work out of our lovely office in the Presidio at least twice a week.</div></div>
<div><div><h3 class="jobSectionHeader"><b> The impact you will have</b></h3><ul><li><ul><li>
Develop the roadmap for guest-facing ordering, balancing growth initiatives, experience improvements, and big strategic bets</li><li>
Drive more guests to order directly from Owner customers by making the experience fast, clear, and easy</li><li>
Use AI to optimize customers&rsquo; menu presentation at scale across tens of thousands of restaurant menus</li><li>
Elevate usability, accessibility, and product delight across every interaction</li><li>
Help Owner.com become the most loved brand in restaurant software</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b> Who you&rsquo;ll work with</b></h3><ul><li><ul><li>
You&rsquo;ll partner deeply with Design and Engineering to build polished, intuitive experiences that deliver value to our restaurant customers and their guests</li><li>
You&rsquo;ll collaborate with Data/BizOps to identify and size opportunities, define KPIs, and understand impact</li><li>
You&rsquo;ll work with our customer-facing Launch, Customer Success, and Support teams to ensure we have the right inputs to create the high-performing guest experiences for each customer restaurant</li><li>
You&rsquo;ll work with our go-to-market teams to ensure that customers and prospects understand the value delivered by Owner&rsquo;s guest-facing experiences</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>&#9989; What we&rsquo;re looking for</b></h3><ul><li><ul><li>
5+ years of product management experience</li><li>
Ability to get things done: you have a track record of shipping software that made a difference for your customers</li><li>
Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful</li><li>
Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs</li><li>
Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition</li><li>
Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them</li><li>
Clear written and verbal communication: you&rsquo;re a force for clarity and alignment, ensuring everyone&rsquo;s on the same page</li><li>
Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you&rsquo;re comfortable talking with engineers about project scope and tradeoffs</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b> Pay and benefits</b></h3><ul><li><ul><li>
The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package</li><li>
Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!</li></ul></li></ul></div></div>
<div><div><b> Notice - Employment Scams</b></div><div>
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.</div><div>
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div></div></div>

Senior Product Manager, Guest Experience

Uber

<div><b>About the Role</b>
<br>
<br>
The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally. Product Operations works closely with cross-functional partners to ensure that we identify, surface and understand the most strategic bets that deliver long-term outcomes for the company.
<br>
<br>
<b>What the Candidate Do</b>
<br>
<br>
Identify, surface and understand the most strategic bets for the company. Manage a team of Product Ops who will
<br>
<br>
<b>Strategy</b>
<br>
<ul><li>Surface and advocate for key insights from the business to advise product improvements
</li><li>Advise product teams on the global feasibility of products throughout the product lifecycle
</li><li>Lead a community of strategic leaders to encourage meaningful impact to the business
</li></ul><br>
<b>Collaboration</b>
<br>
<ul><li>Align functional partners on key objectives for the program/product
</li><li>Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch, in line with business objectives
</li><li>Maintain regular communications with cross-functional partners across the org
</li></ul><br>
<b>Operations</b>
<br>
<ul><li>Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team
</li><li>Develop an end-to-end product testing &amp; rollout plan, and project-manage implementation
</li><li>Define core business metrics related to the product, and manage its performance.
</li>Identify key problem areas and/or geographies impacted by the product post-launch<br>
<li>
</li></ul><br>
<br>
<b>Basic Qualifications<br>
</b><br>
<br>
<ul><li>Excellent communication, the ability to engage internal and external customers.
</li><li>Team management experience.
</li>Deep analytical experience and background, SQL Proficiency. Ability to use data to inform and support critical decisions<br>
<li>
</li></ul><br>
<br>
<b>Preferred Qualifications<br>
</b><br>
<br>
<ul><li>Proven ability to influence Execs
</li><li>Team management experience.
</li>Strong cross-functional, global experience<br>
<li>
</li></ul><br>
<br>
<br>
<br>
For San Francisco, CA-based roles: The base salary range for this role is USD$218,000 per year - USD$242,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Group Product Operations Manager

Console

<div><p><b>About Console</b></p><p>
Console builds AI agents that automate IT support directly in Slack, handling everything from password resets to onboarding so teams can focus on their core tasks.</p><p></p><p>
We&rsquo;re backed by Thrive Capital (investors in OpenAI, Stripe, GitHub), SV Angel, Jack Altman and other Tier 1 startup founders. Customers like Webflow, Ramp, and Calendly already use Console to automate up to 70% of IT requests.</p><p></p><p>
We&rsquo;re at an inflection point &ndash; strong product-market fit, massive market, and an opportunity to define the next generation of internal automation.</p><p></p><p><b>
Why Join</b></p><ul><li><p>
Impact from day 1: You&rsquo;ll define how Console&rsquo;s story is told and how new products hit the market.</p></li><li><p>
Autonomy: High-agency environment. Ship fast, iterate faster, and own results end-to-end.</p></li><li><p>
Team: Ex-founders and startup operators obsessed with solving hard problems.</p></li><li><p>
Upside: Competitive pay in the top 10% of early-stage SF startups plus equity.</p></li></ul><p></p><p><b>
The Role</b></p><p>
We&rsquo;re hiring a Product Marketing Manager to own GTM for new Console capabilities positioning, messaging, enablement, and launch. You&rsquo;ll translate a technical AI product into clear, outcome-driven stories that resonate with IT, security, HR and operations teams.</p><p></p><p><b>
What You&rsquo;ll Do</b></p><ul><li><p>
Own GTM for new products and features: positioning, messaging, naming, packaging, enablement, launch, and adoption.</p></li><li><p>
Craft clear, compelling product stories that translate AI automation into concrete business outcomes for both exec and technical buyers.</p></li><li><p>
Develop high-impact external content: use cases, demos, customer stories, thought leadership for every stage of the funnel.</p></li><li><p>
Build sales enablement including training, pitch materials, messaging frameworks, objection handling, and product toolkits.</p></li><li><p>
Drive marquee launches for major features and product moments.</p></li><li><p>
Define, track, and report GTM KPIs to guide prioritization and optimize impact.</p></li></ul><p></p><p><b>
About You</b></p><ul><li><p>
5+ years in B2B SaaS product marketing with a track record of high-impact GTM execution in fast-growth environments.</p></li><li><p>
A clear, concise storyteller who can simplify technical concepts and articulate outcomes for exec and practitioner audiences.</p></li><li><p>
Customer-obsessed: deep understanding of personas, needs, and value messaging across the funnel.</p></li><li><p>
Bias to action: comfortable with ambiguity, fast-moving teams, and iterative execution.</p></li><li><p>
Startup mindset: high ownership, proactive, focused, and execution-oriented.</p></li></ul><p>
Compensation Range: $180K - $220K</p></div>

Product Marketing Manager

Intuit

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><div>
Intuit&rsquo;s Global Business Solutions Group (GBSG) is dedicated to delivering a portfolio of solutions that improve small businesses&rsquo; success in the U.S. by addressing their top needs, ranging from invoicing to payroll, accounting, payments and lending. Within the QuickBooks team, the Services team helps small businesses pay and manage employees, get paid, manage bills, and access financing to run their business, resulting in industry-leading cash flow benefits. These solutions help us address the statistic that 50% of small businesses go out of business within 5 years because they run into cash flow issues.</div><div></div><div><br>
The QuickBooks U.S. Marketing team is seeking a seasoned product marketer with strong strategic and storytelling skills, who operates with a bias for action to create customer benefit and drive business results. As a Staff Product Marketing Manager on the Money team, you will develop and activate go-to-market plans for the Lending portfolio of QuickBooks products. This is a unique opportunity for a highly motivated marketing leader to drive a top tier business priority and accelerate QuickBooks&rsquo; growth trajectory in the fintech space. The ideal candidate will have prior experience bringing new products to market with an emphasis on B2B and financial products. You&rsquo;ll be challenged to think boldly, move fast, and have a big impact on our customers&rsquo; lives, their livelihoods, and the QuickBooks brand trajectory.</div><p></p><p><b><br>
Responsibilities</b></p><div>
The <b>Staff Product Marketing Manager, Card</b> is responsible for developing and scaling a newly integrated product on the Lending portfolio of QuickBooks products.</div><p></p><div><b><br>
Primary responsibilities include</b></div><p></p><ul><li><div><br>
Own 1-year business outcomes for Business Card, including strategic choices about where to play and how to win, and effectively communicate data-backed business plans and performance data across teams and up to executive leadership through ongoing forecasting, reporting and root cause analyses</div></li><li><div>
Leverage deep customer insights, product expertise, and competitive intelligence to inform a segmentation strategy, develop winning product positioning including differentiated, insights-based messaging and claims, and influence the product roadmap to deliver on the biggest customer needs</div></li><li><div>
Develop research and testing plans and actively analyze business data from multiple sources to generate insights, make informed decisions, and turn these insights into compelling business cases and awesome end-to-end customer experiences</div></li><li><div>
Leverage storytelling, customer insights, data and business acumen to lead initiatives and influence the roadmap at any phase of the product life cycle (from idea to maturity) and execute an impactful GTM plan that prioritizes business results with product and channel partners</div></li><li><div>
Develop go-to-market plans, segmentation, and marketing activations in close partnership with channel, ecosystem, and external partners and our business development team to deliver year-on-year growth for our lending marketplace</div></li><li><div>
Partner closely with cross-functional teams spanning marketing, product, design, business development, analytics, finance, credit, risk, legal, strategy, sales, and customer success</div></li><li><div>
Own the forecasting process for Business Card and manage stakeholders to align goals and outcomes</div></li><li><div>
Contribute to 3-year strategic planning and make decisions that benefit the customer and the entire Intuit portfolio, not just the offering.</div></li></ul><p><b><br>
Qualifications</b></p><p></p><ul><li><div><br>
8 - 10+ years of experience in product marketing strategy and cross-functional execution</div></li><li><div>
Understands and utilizes core marketing frameworks to develop segmentation, targeting, and positioning, and translate strategy into product roadmaps and actionable, cross-functional go-to-market plans</div></li><li><div>
Highly analytical and problem-solving orientation; comfort with different testing methodologies and synthesizing inputs from multiple data sources to analyze ROI, develop big insights, and make recommendations that unlock growth opportunities</div></li><li><div>
Ability to prioritize and make strategic choices, specifically narrowing from a range of opportunities to highest-impact levers, balancing short and long term business outcomes</div></li><li><div>
Demonstrated high levels of ownership, responsibility, initiative and the desire to drive significant, measurable performance results</div></li><li><div>
Strong track record of leadership, storytelling, and influencing in a cross-functional, fast-moving environment</div></li><li><div>
Excellent verbal, written/presentation, and interpersonal communication skills.</div></li><li><div>
Fintech and/or credit card experience preferred</div></li><li><div>
BA/BS required, MBA preferred</div></li><li><div>
Experience with small- and mid-sized business a plus</div></li></ul><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</p></div><p></p>

Product Marketing Manager (Inbound) , Credit Card

Ethos Life

<div><div><h3 class="jobSectionHeader"><b>About Ethos</b></h3>
<p>
Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.</p>
<p>
We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We've issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.</p>
<p>
We make getting life insurance easier, faster and better for everyone.</p>
<p>
Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families!</p></div><p><b>
About the Role</b></p>
<p>
We're looking for an experienced product leader to lead our PM team responsible for the growth of Agent Partnerships, our high-velocity business that gives insurance agents the digital-first platform, tools, and Ethos insurance offerings to uniquely serve their clients and grow their own business. They'll partner with teams across design, analytics, engineering, growth marketing, martech and life cycle marketing to help new agent customers discover Ethos. They'll build great products that drive awareness, consideration, and activation among agents in various stages of their journey. They'll help agents in early stages of their journey understand the distinct value of Ethos' offerings, platform, and services. They'd drive a goal oriented roadmap that spans new experiences, growth hacking experiments, and optimizations to deliver results.</p>
<p>
This role requires a high degree of entrepreneurial spirit and an ability to get things done. The ideal candidate will couple deep intellectual capacity, analytical rigor, and creativity around customer experience. We're looking for a senior leader who is passionate about advocating on behalf of users, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.</p>
<p><b>
Duties and Responsibilities:</b></p>
<ul>
<li>Create a clear and compelling medium and long-term strategy and vision for driving growth, with a data-informed roadmap to realize that vision</li>
<li>Lead cross functional teams across product, engineering, analytics, design, and marketing to define and execute on our end-to-end strategies for organic growth, maximizing the effectiveness of paid and content marketing, and enabling strategic sales</li>
<li>Establish a robust experimentation calendar that incorporates both optimizations and growth hacking bets, while implementing best-practices of experimental measurement.</li>
<li>Get your hands dirty and drive the product development process for your product from ideation to launch to impact analysis, collaborating with many teams along the way</li>
<li>Partner with sales, operations, and marketing leadership to define clear goals for growth, leveraging both technology and operational approaches</li>
<li>Hire, coach, and manage a team of technical product managers</li>
</ul>
<p><b>Qualifications and Skills:</b></p>
<ul>
<li>8+ years of relevant work experience across product management, engineering, design, analytics or growth marketing.</li>
<li>At least two years of experience in managing a team of product managers in a high growth environment, including hiring and coaching.</li>
<li>At least two years of experience owning the growth of a business or consumer product.</li>
<li>A deep understanding of customer needs, and strong motivation to tackle their problems</li>
<li>An owner's mindset - you don't shy away from the hard stuff</li>
<li>Strong collaboration skills in team environments but able to act quickly as the decision-maker</li>
<li>A sense of urgency and the ability to achieve impact in a fast-paced environment</li>
<li>A growth mindset - you live and breathe experimentation, data analysis, and ruthlessly focus on impact</li>
<li>A creative mindset - you can think out-of-the-box, generate big bets, and inspire other team members to do the same</li>
<li>A strong understanding of current product best-practice and opinions on where product is going next</li>
<li>A strong track record of growing products you've worked on, both in terms of usage as well as user affinity</li>
<li>A demonstrated ability to work cross-functionally across teams to prioritize and build products that delight customers and deliver on company goals</li>
<li>A strong analytical orientation - a focus on data driven decision making and the ability to measure success</li>
<li>A solid design and technical understanding such that you can engage with your counterparts in collaborative and productive manner</li>
<li>Experience in specific areas such as referrals, content marketing, B2B acquisition, SEO, martech, growth marketing is a nice to have.
</li></ul><p><b>#LI-Remote #LI-JA1</b></p>
<p>
The US national base salary range for this full-time position is $162,000 - $287,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</p>
<p>
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.</p>
<p>
You can find further details of our US benefits at https://www.ethoslife.com/careers/</p><div><p>
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.</p>
<p>
We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.</p>
<p>
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.</p></div></div>

Director, Product Partnerships

<div><b>About the Role</b>
<br>
<br>
The Global Product Operations Lead - COE Efficiency sits within our Global Digital Experience team, the digital service design arm of the global CommOps organization. COEs stand for Centres of Excellence and are the inhouse team of customer support agents who serve customers in complex and elevated situations. This role will work with various teams in CommOps and Tech to lead the COE efficiency program for customer support operations including process automations and AI applications.
<br>
<br>
As the program head, you will take an active role in the formation of the COE Efficiency product strategy and lead work streams/programs to execute on the aligned strategy. You will work closely with FieldOps teams and leaders to deeply understand their business processes, understand where opportunities for productivity improvement lies and where technology can be used to accelerate capturing of those opportunities, and collaborate with engineering and product teams to build scalable solutions to realise the potential gains.
<br>
<br>
You will work closely with CO (Customer Obsession product) stakeholders to design scalable solutions and drive effective rollout strategies but also work with other AI and Engineering teams as needed.
<br>
<br>
<b>What You'll Do</b>
<ul><li>Lead the COE Efficiency Program, defining the vision, roadmap, and success metrics to drive operational excellence across global support operations
</li><li>Partner with Product, Engineering, and Field Operations to identify and implement AI and automation solutions that streamline workflows and enhance agent productivity
</li><li>Lead a team of 3-5 people who will deliver on the initiatives identified to deliver COE efficiency
</li><li>Map end-to-end support processes to uncover inefficiencies, automation opportunities, AI application opportunities and tool optimization needs
</li><li>Explore external Tech vendors who can provide meaningful solutions to help expedite the gains; ensure vendors are properly onboarded including obtaining Engg Security clearance
</li><li>Manage partnerships with chosen external vendors and internal platform teams to evaluate, pilot, and scale technology solutions
</li><li>Drive tool integration and rationalization, ensuring internal and external platforms work cohesively to deliver seamless agent experiences
</li><li>Collaborate with cross-functional stakeholders to prioritize and deliver efficiency initiatives, balancing impact, effort, and scalability
</li><li>Develop and maintain performance dashboards and KPIs to track adoption, productivity gains, and ROI
</li><li>Lead change management and adoption strategies, ensuring successful rollout and sustained usage of new tools and AI capabilities
</li><li>Act as the operational voice of the COE in product discussions, advocating for usability, scalability, and measurable impact
</li><li>Establish a governance framework for continuous improvement, ensuring insights from users feed directly into product evolution
</li><li>Communicate program progress, risks, and outcomes clearly to executive and functional stakeholders, driving accountability and alignment
</li><li>Foster a culture of data-driven decision-making and proactive problem-solving across global COE teams
</li><li>Build repeatable frameworks and playbooks for efficiency, automation, and product adoption that can scale across regions
</li><li>Serve as a champion for AI-driven transformation, ensuring technology amplifies human capability and drives measurable business value
</li></ul><b>Basic Qualifications</b>
<ul><li>8+ years of experience in product operations, platform development or similar domains
</li><li>2+ year experience working with or implementing AI and automation technologies, such as:
<ul><li>Conversational AI (chatbots, virtual assistants)
</li><li>Workflow automation platforms (UiPath, Zapier, ServiceNow, etc.)
</li></ul></li></ul><b>Preferred Qualifications</b>
<ul><li>Knowledge management and AI search tools (KCS, generative search, LLM-based retrieval)
</li><li>Analytics and reporting tools (Tableau, Looker, or equivalent)
</li><li>Proven leadership experience managing cross-functional or multidisciplinary teams, particularly in a global setting across multiple markets, languages and timezones
</li><li>Strong understanding of customer support workflows and how Technology can improve productivity of support workflows
</li><li>Excellent collaboration skills with both technical and non-technical stakeholders
</li><li>Exceptional communication skills (both verbal and written)
</li><li>Familiarity with SQL and data visualization / reporting tools
</li><li>Proven ability to translate complex operational problems into structured, data-driven solutions
</li><li>Ability to quickly learn and contribute to the improvement of any Tech stack
</li><li>Strong business acumen and ability to learn about business context quickly
</li><li>Having an independent perspective at all times and ability to align leaders around it
</li><li>Understanding of data, user feedback loops, and human-in-the-loop models for AI adoption
</li><li>Experience managing tool rationalization or integration across multiple regions and business units
</li><li>Detail oriented with the ability to thrive in a fast moving, ambiguous environment where priorities are ever changing as the business grows and adapts globally
</li><li>Exceptional emotional intelligence. Ability to influence and motivate people across broad job functions through influence
</li><li>Proven track record of working collaboratively with Engineers and Field Operations
</li><li>Strong organisational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items
</li><li>Strong analytical and quantitative skills. Uses data and metrics to back up assumptions, recommendations and drive decisions
</li><li>Well versed in product development lifecycle
</li><li>Familiar with mobile development and SOA architecture, understand gaps and have the expertise to recommend quality improvements in processes, technology, tracking and/or tools and use metrics to influence decision making at the leadership level
</li><li>Strong familiarity with internal tool ecosystems (CRM, ticketing, workflow management) and external SaaS vendors
</li>Go-getter attitude<br>
<li>
</li></ul><br>
<br>
For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Global Product Operationalisation Head, COE Efficiency Program

Salesforce

<div><p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
</i></p><p></p><p>Job Category
</p>Product
<p></p><p>Job Details
</p><p></p><p><b>About Salesforce
</b></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
</p><p></p><p><b>Overview of the Role
</b></p><p></p><p>We are looking for a Manager / Senior Manager to support and drive change for Salesforce products as part of the Pricing Strategy team. The role will involve investigating and evaluating pricing and packaging strategies to take advantage of market opportunities to accelerate Salesforce growth. The role is a unique opportunity to develop cross-functional, and cross-product expertise in Pricing and Packaging Strategy while getting exposure to a variety of high priority products and market expansion initiatives. The Director will collaborate with leaders in our product and marketing organizations to help craft new business models, define strategies for new offerings, optimize packaging &amp; pricing for existing offers, and drive overall monetization.
</p><p></p><p><b>Responsibilities
</b></p><ul><li><p>Develop and optimize long term pricing and packaging strategies for Salesforce working across a number of teams including Product Management, Product Marketing, Go To Market, Sales and Deal Desk
</p></li><li><p>Make informed data-driven recommendations using structured problem solving frameworks (i.e. create hypotheses, analyze data, validate hypotheses, make recommendation)
</p></li><li><p>Assist product operations in prioritizing launches and creating SKUs that map to the correct product feature set
</p></li><li><p>Proactively identify opportunities to enhance our existing portfolio combining market, competitive, customer and stakeholder research
</p></li><li><p>Clearly communicate pricing concepts and recommendations to Exec level leadership; work with cross-functional teams to operationalize recommendations
</p></li><li><p>Identify new pricing models while understanding the complexity and implications to existing base
</p></li><li><p>Nurture EVP/SVP level relationship; influence senior executives to gain alignment on recommendations
</p></li></ul><p></p><p><b>Required Qualifications
</b></p><ul><li><p>Required 8+ years of working experience
</p></li><li><p>Superior analytical, strategic, communication, and organizational skills are critical
</p></li><li><p>High level of attention to detail and ability to juggle multiple projects at once
</p></li><li><p>Able to identify and develop solutions to complex problems from a strategic and operational perspective that may cross departments
</p></li><li><p>Capable of communicating concepts clearly and credibly to multiple audiences
</p></li><li><p>Ability to influence various constituents, including senior management
</p></li><li><p>Deep interest in analyzing quantitative and qualitative data and the ability to see beyond the numbers to drive sound decision-making using both quantitative and qualitative research
</p></li><li><p>Intellectually curious, creative strategic business thinker who loves to tackle complex challenges
</p></li><li><p>Can influence and set direction with Exec leadership; comfortable working with all levels of leaders
</p></li><li><p>Can handle multiple projects at once, prioritizing workloads to meet competing deadlines and complex stakeholders dynamics
</p></li><li><p>Thrives in high-growth, performance focused environments with frequent change
</p></li><li><p>Design &amp; lead qualitative and quantitative sales and customer research to test pricing &amp; packaging strategy hypotheses
</p></li><li><p>Advanced skills in Excel and PowerPoint (or equivalent)
</p></li><li><p>Bachelor&rsquo;s degree
</p></li></ul><p></p><p><b>Preferred Qualifications
</b></p><ul><li><p>4+ years of SaaS Pricing Strategy experience
</p></li><li><p>4+ years of software technology company experience
</p></li><li><p>Prior management consulting, investment banking, corporate strategy, pricing/product strategy or product management experience
</p></li><li><p>MBA preferred
</p></li></ul><p></p><p>Unleash Your Potential
</p><p>When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and <i>be your best </i>, and our AI agents accelerate your impact so you can <i>do your best </i>. Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
</p><p></p><p>Accommodations
</p><p>If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
</p><p></p><p>Posting Statement
</p><p>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
</p><p></p>In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
<p></p>For California-based roles, the base salary hiring range for this position is $145,200 to $244,200.
<p></p>For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700.</div><p></p>

Pricing Strategy, Manager/Senior Manager

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