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quality assurance administrative specialist

Neighbors Emergency Center

Job Overview Neighbors Emergency Center is driven by a clear purpose: to provide extraordinary care that is dedicated to making lives better every day. With a vision to be 'The Best Neighbors Ever', we are focused on our patients, our company culture, and the community we serve. We are currently seeking a diligent and detail-oriented Remote Medical Records Clerk to join our team. This is a full-time, remote position with the flexibility of day or night shifts available. The successful candidate will be responsible for the accurate and confidential management of patient medical records, playing a crucial role in our mission to deliver unparalleled medical care driven by compassion and respect. Responsibilities As a Medical Records Clerk, you will be entrusted with the following key duties: * Accurately process, organise, and maintain patient medical records within our electronic health record (EHR) system. * Ensure all medical records are complete, up-to-date, and compliant with data protection regulations and internal policies. * Handle the secure retrieval and release of medical information to patients, healthcare providers, and other authorised parties, adhering to strict confidentiality protocols. * Scan, index, and file clinical documentation and correspondence correctly. * Conduct regular quality assurance audits on medical records to ensure their integrity and accuracy. * Respond to internal and external enquiries regarding medical records in a professional and timely manner. * Collaborate effectively with clinical and administrative staff to ensure a seamless flow of information. Qualifications * Proven experience as a Medical Records Clerk or in a similar administrative role within a healthcare setting. * A strong understanding of medical terminology, data protection principles, and patient confidentiality. * Proficiency in using electronic health record (EHR) systems and Microsoft Office applications. * Exceptional organisational skills and a meticulous level of attention to detail. * The ability to work independently and manage your workload effectively in a remote environment. * Excellent written and verbal communication skills. * Experience working within a fast-paced emergency care environment is desirable but not essential. What We Offer * A competitive hourly rate of $26 - $28 USD per hour. * The flexibility and convenience of a fully remote working position. * A choice between day or night shifts to support a healthy work-life balance. * The opportunity to be part of a supportive and purpose-driven team dedicated to making a positive impact. * A company culture that values compassion, respect, and community involvement.

WFH- Medical Records Clerk ( Day or Night )

Wolf & Company, P.C.

Entry-Level Clerical Admin Assistant (Flexible) Company: Wolf &amp; Company, P.C. Location: Sun City Center, Florida, United States (REMOTE) Employment Type: Full-Time Salary: $25.00 - $38.00 USD per hour Job Overview Wolf &amp; Company, P.C. is seeking a motivated and organised Entry-Level Clerical Admin Assistant to join our team. This is an excellent opportunity for an individual looking to begin their career in a professional and supportive environment. The successful candidate will be responsible for a variety of administrative and clerical tasks to ensure the efficient operation of our office. This role offers flexibility and is ideal for a proactive individual with a keen eye for detail and a passion for providing outstanding administrative support. About Wolf &amp; Company, P.C. Founded in 1911, Wolf &amp; Company, P.C. is a leading independent accounting and business advisory firm with headquarters in Boston, Massachusetts. For over a century, we have been providing exceptional advisory, assurance, tax, digital consulting, cybersecurity, and risk management services to a diverse range of organisations. Our commitment to excellence and integrity has made us a trusted partner to clients in regulated and growth-oriented industries. Responsibilities As an Administrative Assistant, you will play a crucial role in our daily operations. Your key responsibilities will include: * Providing comprehensive administrative support to ensure efficient office operations. * Managing correspondence, including answering phone calls, responding to emails, and handling incoming and outgoing post. * Assisting with scheduling appointments, maintaining calendars, and coordinating meetings. * Performing general clerical duties such as filing, photocopying, scanning, and data entry. * Preparing and modifying documents, including reports, drafts, memos, and emails. * Maintaining office supply inventories and placing orders when necessary. * Greeting and assisting visitors in a professional and friendly manner. * Supporting various teams with ad-hoc administrative projects. Qualifications We are looking for an individual with the right attitude and a willingness to learn. The ideal candidate will possess the following qualifications: * Excellent organisational and time-management skills with the ability to prioritise tasks effectively. * Strong verbal and written communication skills. * Proficiency in the Microsoft Office Suite (Word, Excel, Outlook). * High level of attention to detail and accuracy. * A proactive, positive, and professional demeanour. * The ability to handle confidential information with discretion and integrity. * Previous experience in an administrative or office role is advantageous but not essential. Benefits Wolf &amp; Company, P.C. offers a competitive salary and a comprehensive benefits package commensurate with a full-time position. We are committed to the professional growth and well-being of our employees.

Entry Level Clerical Admin Assistant (Flexible)

Kansas City National Security Campus

<div><div><div><div><div><h2 class="jobSectionHeader">Summary</h2>
</div><div>
Plans, organizes, coordinates, and manages the overall activities of a technical work unit or team consisting of qualified individuals.
</div></div><div><div><h2 class="jobSectionHeader">
Duties and Responsibilities</h2>
</div><div><ul><li>Provides work assignments that are supportive of mission and objectives.</li>
<li>Executes efforts to identify, develop and institutionalize solutions for assessing overall business performance in alignment with strategic, customer, and financial goals.</li>
<li>Completes Management Operating System (MOS) gap analysis assessments; drives appropriate industry best practices throughout the business.</li>
<li>Fosters effective working relationships and systems across business segments to ensure business-wide focus, consistency, and accountability.</li>
<li>Manages relationships with functional counterparts in industry and parent corporation to leverage contemporary Six Sigma, Lean, and related systems, processes, and tools.</li>
<li>Implements appropriate business action plans and metrics and assists in the management of enterprise balanced scorecard.</li>
<li>Executes strategic and tactical Six Sigma Plus improvement activities across the business enterprise.</li>
<li>Enables the appropriate development of technical and non-technical staff in continuous improvement processes and tools, including all Six Sigma methodologies and philosophies.</li>
<li>Assures individual project accomplishments and overall work unit effectiveness are achieved relative to committed objectives. Provides leadership for staff development and holds them accountable to meet personal and business objectives.</li>
<li>Provides technical and administrative evaluation of work unit's goals, development, and performance.</li>
<li>Develops and implements staffing plans and budget proposals consistent with anticipated workloads.</li>
<li>Manages employees, processes, and systems associated with contractor assurance system (CAS)</li>
<li>Directly supervises employees and performs other managerial responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems</li>
<li>Conducts activities in a safe and healthy manner and works in accordance with established HS&amp;E requirements to ensure the protection of employees, the public, and the environment. Takes actions necessary to &quot;stop&quot; work when an unsafe condition or action is identified. Every employee has the right and responsibility to stop work when unsafe conditions or actions are identified.</li>
<li>As needed:
<ul><li>Executes Six Sigma Plus and or Management Operating System training.</li>
<li>Oversees Cost Savings / Avoidance capture.</li>
</ul></li><li>May perform other duties as required.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">You Must Have</h2>
</div><div><ul><li>Bachelors degree</li>
<li>7 or more years of experience in Engineering, Manufacturing Operations, Lean Deployment, or other related technical activities</li>
<li>Ability to travel up to 5% of the time</li>
<li>United States Citizenship</li>
<li>Ability to work on-site as directed by management and as determined by the needs of the business</li>
<li>Regular and reliable attendance is an essential function of this job</li>
<li>Ability to obtain and maintain a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">We Value</h2>
</div><div><ul><li>Experience as a UX Research</li>
<li>Extensive experience in lean deployment including problem solving, quality improvement, process flow, cycle time reduction, and or other forms of waste elimination</li>
<li>Experience in deployment of Management Operating Systems</li></ul></div></div></div></div></div>

Program Manager

PTS Expeditionary Commuications

Job Overview PTS Expeditionary Communications is seeking a detail-oriented and highly organized Remote Accounts Receivable Specialist to join our finance team. In this role, you will be responsible for managing customer invoicing, monitoring outstanding accounts, processing incoming payments, reconciling account balances, and supporting the company's overall financial operations. The ideal candidate is analytical, dependable, and committed to maintaining accurate financial records while providing exceptional service to internal and external stakeholders. If you're excited about this opportunity but don't meet every qualification, we encourage you to apply. You may be an excellent fit for this role or other opportunities within our organization. We value individuals who build strong relationships, embrace continuous learning, respect diverse perspectives, act with integrity, and contribute positively to a collaborative team environment. Position Summary The Remote Accounts Receivable Specialist is responsible for ensuring timely billing, accurate payment processing, account reconciliation, and collections activities while maintaining positive customer relationships. This position requires exceptional attention to detail, strong organizational skills, and the ability to work independently in a remote environment while meeting deadlines and maintaining financial accuracy. Key Responsibilities <ul><li>Prepare, review, and distribute customer invoices accurately and on schedule.</li><li>Record, process, and apply customer payments received through various payment methods.</li><li>Monitor accounts receivable aging reports and follow up on outstanding balances professionally and promptly.</li><li>Reconcile customer accounts, research payment discrepancies, and resolve billing issues.</li><li>Maintain accurate financial records within the company's accounting system.</li><li>Collaborate with internal departments to resolve invoice, payment, and account-related inquiries.</li><li>Process credit memos, account adjustments, and refunds in accordance with company policies.</li><li>Generate accounts receivable reports and assist with month-end closing activities and financial reconciliations.</li><li>Ensure compliance with company financial policies, accounting procedures, and confidentiality standards.</li><li>Identify opportunities to improve billing, collection, and accounts receivable processes.</li></ul> Qualifications Required <ul><li>High school diploma or equivalent.</li><li>Previous experience in accounts receivable, billing, bookkeeping, accounting, finance, or a related administrative role.</li><li>Strong understanding of accounts receivable processes, invoicing, and payment reconciliation.</li><li>Proficiency with Microsoft Office Suite, particularly Excel.</li><li>Experience using accounting or ERP software.</li><li>Excellent numerical accuracy and attention to detail.</li><li>Strong organizational, analytical, and time management skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple priorities in a remote environment.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul> Preferred <ul><li>Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>Experience with accounting software such as QuickBooks, NetSuite, Sage, Microsoft Dynamics, Oracle, or SAP.</li><li>Knowledge of Generally Accepted Accounting Principles (GAAP).</li><li>Experience supporting remote accounting or finance teams.</li></ul> Knowledge, Skills, and Abilities <ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent attention to detail and financial accuracy.</li><li>Ability to maintain confidentiality when handling sensitive financial information.</li><li>Strong customer service and relationship management skills.</li><li>Effective organizational and multitasking abilities.</li><li>Ability to meet deadlines in a fast-paced environment.</li><li>Proficiency in spreadsheets, financial reporting, and accounting systems.</li><li>Adaptability and willingness to learn new technologies and financial processes.</li></ul> Work Environment This is a fully remote position requiring a professional home office, reliable high-speed internet, and the ability to communicate effectively through email, phone, video conferencing, and collaboration platforms. The successful candidate must be self-motivated, dependable, and capable of working independently while collaborating with a distributed finance team. Why Join Us? <ul><li>Competitive compensation</li><li>Comprehensive health, dental, and vision insurance</li><li>401(k) with company match (where applicable)</li><li>Paid vacation, company holidays, and paid time off</li><li>Employee Assistance Program (EAP)</li><li>Professional development and career advancement opportunities</li><li>Flexible remote work environment</li><li>Collaborative and inclusive company culture</li><li>Employee recognition and wellness programs</li><li>Ongoing training and continuous learning opportunities</li></ul> PTS Expeditionary Communications is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and every employee has the opportunity to succeed. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Accounts Receivable Specialist (Remote)

Grand Traverse Internal and Family Medicine, P.C. 

Seeking a detail-oriented Remote Data Entry Specialist responsible for accurately inputting and maintaining data in various systems. Key Responsibilities:- Data Input &amp; Management: Enter, verify, and update data; ensure data integrity.  - Quality Control: Review data for errors; conduct audits.  - Document Processing: Organize digital documents; maintain confidentiality.  - Reporting &amp; Communication: Generate reports; update team leads. Required Qualifications:  - High school diploma; 1+ years of experience preferred.  - Typing speed of 50+ WPM and proficiency in Excel/Google Sheets.  - Strong attention to detail and reliable internet connection. Preferred Qualifications: - Experience with database management systems; previous remote work is a plus. Technical Requirements:  - Personal computer with high-speed internet; up-to-date antivirus software. Work Environment:  - 100% remote; flexible hours available; full-time or part-time options. Compensation &amp; Benefits:- Hourly rate based on experience; performance bonuses; flexible scheduling; paid training.

Remote Data Entry

Evernorth

Job Overview Job Title: Remote Customer Service Representative Company: Evernorth (a division of The Cigna Group) Location: Remote (United States) Employment Type: Full-time Salary: $25 - $35 USD per hour Evernorth Health Services is a dynamic and forward-thinking health services organisation, dedicated to making healthcare more affordable and accessible. As a division of The Cigna Group, we provide innovative pharmacy benefits, specialised care coordination, and data-driven solutions to a wide range of clients. We are currently seeking a dedicated and empathetic Customer Service Representative to join our fully remote team. The ideal candidate will be a first point of contact for our valued members, providing outstanding support and ensuring a seamless customer experience. This role is crucial in helping individuals navigate their health services and manage complex medical conditions effectively. Responsibilities As a Customer Service Representative, you will be responsible for a variety of tasks focused on delivering exceptional support. Key responsibilities include: • Responding professionally and efficiently to customer enquiries via telephone, email, and digital messaging platforms. • Providing clear and accurate information regarding pharmacy benefits, claims, and available health solutions. • Assisting customers with problem-solving and resolving any issues they may encounter in a timely and empathetic manner. • Maintaining detailed and precise records of all customer interactions and transactions in our company database. • Collaborating with internal departments, including care coordination and pharmacy teams, to manage and resolve complex customer cases. • Adhering strictly to data protection and confidentiality policies to ensure the security of sensitive customer information. • Consistently meeting or exceeding established performance metrics and quality assurance standards. Qualifications To be successful in this role, you will need a combination of experience, skills, and personal attributes. The essential qualifications include: • Proven experience in a customer-facing service role. Experience within the healthcare, pharmacy, or insurance sectors is highly advantageous. • Exceptional verbal and written communication skills, with a talent for conveying complex information clearly and concisely. • Strong active listening and problem-solving abilities, with a genuine desire to help others. • A high degree of professionalism, patience, and empathy when dealing with sensitive situations. • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively in a remote environment. • Proficiency in using standard office software and a strong capacity to learn new systems and customer relationship management (CRM) tools. • The ability to work independently and as part of a collaborative team in a remote setting. • A private, quiet, and distraction-free home office space with a reliable, high-speed internet connection. What We Offer • A competitive hourly wage of $25 - $35 USD. • The flexibility and convenience of a fully remote, full-time position. • The opportunity to build a rewarding career within a leading global health services organisation. • A supportive and inclusive team culture that values collaboration and professional growth. • Meaningful work that directly contributes to improving the health and well-being of our customers.

Remote Customer service

Kansas City Public Library

<div>Description:

Responsible for administration and oversight of Marketing and Communications function and success. In close consultation with the Sr. Director of Marketing and Communications - plans, coordinates, supervises and evaluates library marketing, communications, public relations, and community programming initiatives. Responsible for leading the creation and development of multiple topics and categories to be featured on websites and in printed materials.
This is a full-time, exempt position with a starting salary of $93,007, plus excellent benefits .
Job Duties (Essential Functions)<ul><li>
Manages a multifaceted department, including: managing budgets and ensuring compliance with procurement and other financial policies; supervising staff and conducting performance reviews; establishing departmental procedures and work routines; and ensuring successful and timely completion of projects, etc.</li><li>
Acts as backup to Sr. Director of Marketing &amp; Communications ensuring continuity of program function and success.</li><li>
Develops outcome based, mission driven marketing and programming initiatives, and evaluates efforts to determine effectiveness.</li><li>
Acts as first point of contact with news media and coordinates Library&rsquo;s work with the media. Develops relationships with local and national media to promote Library services.</li><li>
Develops marketing strategies, action plans and programs for system-wide public information, promotion, and publications.</li><li>
Assumes overall responsibility for marketing all Library programs and services, internally and externally.</li><li>
Ensures promotion of Library programs and exhibits through onsite signage and external marketing.</li><li>
Supervises a project manager, digital content specialist, graphic design and writing teams.</li><li>
Undertakes special projects as assigned and works closely with the Project Managers from various departments.</li><li>
Plan and coordinate design of publications and marketing materials, produced by internal staff and external contracted services, to ensure appropriate promotion and awareness of Library products and services, including graphic design and signage.</li><li>
Design and direct public relations efforts to achieve marketing goals in terms of image and communication to the Library&rsquo;s various public audiences with significant emphasis placed on media and internal relations.</li><li>
Contributes to the Library website&rsquo;s design, development, and updates, working closely with the Digital Branch Manager, sharing feedback to improve website.</li><li>
Build a sense of teamwork and cooperation within the Marketing and Web Design teams and other library staff.</li><li>
Keeps abreast of current trends and developments in profession.</li></ul>
Requirements:
<ul><li>Demonstrated commitment to fulfilling the mission of the Kansas City Public Library.</li><li>
Demonstrated ability to interact successfully with staff and public in a large public service organization.</li><li>
Demonstrated team management skills, including the ability to organize work effectively, lead and direct personnel, and plan and execute programs and activities.</li><li>
Considerable knowledge of the principles and practices of marketing, communications, and public relations.</li><li>
Considerable knowledge of media communication techniques and publications.</li><li>
Demonstrated experience with the design and execution of targeted cultural, academic or community programming initiatives for various audiences and groups.</li><li>
Superior writing and public speaking ability.</li><li>
Proven skills in goal identification and achievement; strategic planning and organization of multiple projects.</li><li>
Advanced computer skills related to the position, including but not limited to mastery of Microsoft Office Suite.</li><li>
Ability to speak and understand English is required. Additional consideration will be given to individuals that are proficient in any non-English languages used in Jackson County, MO including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili.
</li></ul>Required Education and Experience<ul><li>
Bachelor's degree marketing, communications, business administration or another field with over 6 years of progressively responsible related experience.</li><li>
Over 5 years experience supervising a marketing team.</li><li>
Other equivalent combinations of education and experience will be considered.</li></ul>
Work Environment
Work is performed at the Library&rsquo;s Administrative Annex and Library Branches throughout the district. Primary workspace is shared with co-workers in an office environment, other work will be performed in a public space amongst staff and patrons from a diverse socio-economic community.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. 
How to Apply
Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page. The
application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application.
All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712.
Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.</div>

Sr. Manager of Marketing & Communications

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