receptionist

Franklin Street

<div>Description:
<p>
Franklin Street is currently seeking a <b>Receptionist</b> to join our team in Atlanta, GA.</p><p>
 ** This is a temporary position and will be re-evaluated after 6 months.</p><p><b>
The ideal candidate must possess</b> strong written and verbal communication skills, and they are organized, proactive, detail-oriented, and committed to maintaining a professional and inviting office environment. Two years of customer service and multiple phone lines experience preferred. Bilingual in Spanish is preferred but not required.</p><p><b>
Position Overview:</b></p><p>
The <b>Receptionist</b> serves as the first point of contact for clients, visitors, and team members, creating a professional, welcoming, and positive first impression for all who enter or contact the organization. We are seeking a vibrant, customer-focused individual with exceptional interpersonal skills who enjoys engaging with people and providing outstanding service. The receptionist will answer the multi-line phone, greet guests, perform general administrative duties, complete clerical tasks and projects, and assist the operations manager in support of our corporate, real estate, and insurance teams.</p><ul><li>
Answers multiple-line phones in a professional and efficient manner.</li><li>
May respond to customer questions and complaints and/or route to appropriate party.</li><li>
Represents the Company to guests and clients - welcoming visitors, answering and/or referring inquiries.</li><li>
Performs general clerical duties i.e. filing, checking/delivering mail, etc.</li><li>
Manages incoming and outgoing mail and shipping.</li><li>
Performs general computer duties, i.e. Data entry, managing websites, A/P posting, etc.</li><li>
Maintains office supply inventory, checking stock levels, placing and expediting orders for supplies, verifying receipt of supplies and reconciling billing.</li><li>
Ensure coffee machines and beverage stations are well-maintained, stocked, and operational to support a positive employee and visitor experience.</li><li>
Provides technical support for all training and office-wide meetings held in the office.</li><li>
Assists with booking travel for incoming guests to the office</li><li>
Assists with arranging catering or food delivery for meetings.</li><li>
Provides administrative support to the Operations manager as well as business partners and senior executives.</li><li>
Assist with all new hire processes</li><li>
Maintains cleanliness and organization of office common areas to provide a clean, hospitable, and safe environment for employees and guests.</li><li>
Performs light clean-up / maintenance duties for the office conference room, break areas, and refrigerators etc.</li><li>
Submit and monitor maintenance requests, coordinating with building management and service providers as needed.</li><li>
Coordinate parking validation procurement and provide validations to guests, clients, and visitors as required.</li><li>
Provide additional phone coverage when necessary to help support the other offices.</li><li>
Schedules appointments and assists with making travel arrangements for business partners when necessary.</li><li>
Manages conference room schedules and provides support in setting up company meetings and trainings.</li><li>
Schedules office meetings and trainings.</li><li>
Performs other duties as assigned.</li><li>
Assists in planning and execution of welfare events and philanthropic activities</li></ul>
Requirements:
<ul><li>Prefer at least 2 years of switchboard experience and experience with multiple phone lines.</li><li>
Prefer at least 2 years of customer service experience.</li><li>
Ability to represent the company professionally in front of guests with hospitality and customer service.</li><li>
Must be dependable and present a professional appearance and demeanor at all times. <i>Please note, in this role, a professional business office appearance requires that no tattoos or piercings are visible.</i></li><li>
Strong written and verbal communication skills (both in person and over the phone). Must be able to speak clearly and concisely. The ability to comprehend, speak, and write fluently in English at a professional level is required.</li><li>
Must be neat, organized, and able to multitask in a fast-paced business environment.</li><li>
Exemplary interpersonal skills and service orientation, and ability to interface effectively at all levels of the organization.</li><li>
Ability to follow documented procedures and standards.</li><li>
Proficiency on computer skills including MS Office applications (SharePoint, Excel, Word, Outlook, Power Point, Publisher), database applications, and related software is required as is the ability to actively research basic information on the internet.</li><li>
Ability to touch-type accurately at 55-60 wpm or higher required.</li></ul><p><b>
About Franklin Street:</b></p><p>
Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients&rsquo; evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions&mdash;Real Estate, Capital, Insurance, Property Management, and Project Management&mdash;Franklin Street offers unmatched value and optimal solutions for clients nationwide.</p><p>
Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients&rsquo; evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions&mdash;Real Estate, Capital, Insurance, Property Management, and Project Management&mdash;Franklin Street offers unmatched value and optimal solutions for clients nationwide.</p><p>
Make your next career move with Franklin Street. With seven lines of business and nine offices across, that perfect opportunity you&rsquo;ve been looking for is here. We believe in hiring a mix of experienced and new talent to join our team of professionals. Whatever your expertise, wherever you are on your career path, Franklin Street is your destination for success.</p><p>
Learn more about Franklin Street and our award-winning culture at <b>www.FranklinSt.com</b>.</p><p>
Must be able to successfully pass pre-employment (post-offer) drug screen and background check.</p><p>
Franklin Street and Lighthouse HR Services is an Equal Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by law.</p></div>

Receptionist

FORTH Hotel and Club

<div>Property Description:
<div></div><div><b>
Join the Team at FORTH Hotel and Club &ndash; Atlanta&rsquo;s Most Exciting Destination!</b><br>
Step into the energy of Atlanta at FORTH Hotel and Club, where modern luxury meets creative spirit. Designed to bring people together, FORTH blends boutique hospitality with an elevated social experience&mdash;featuring stylish rooms, buzzing restaurants and bars, and a vibrant members&rsquo; club that celebrates culture, community, and connection.</div><div></div><div><br>
As part of our team, you&rsquo;ll have the chance to help shape a one-of-a-kind hotel experience in the heart of the city. If you&rsquo;re passionate about service, thrive in dynamic environments, and want to be part of something bold and new&mdash;this is where your next chapter begins.</div>
Overview:
<div>
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.</div><div></div><div><br>
Responsibilities:</div><ul><li>
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.</li><li>
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.</li><li>
Provide information about hotel facilities, services, and local attractions.</li><li>
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.</li><li>
Process guest payments and maintain accurate records.</li><li>
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.</li><li>
Maintain the cleanliness and organization of the front desk area.</li><li>
Assist in administrative tasks, such as answering phone calls and handling reservations.</li></ul><div></div><div><br>
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!</div><div><br>
</div>Qualifications:
<ul><li>High school diploma or equivalent</li><li>
Prior cash handling experience necessary</li><li>
Exceptional communication skills</li><li>
Very good computer skills</li><li>
Ability to work flexible hours including weekends and holidays</li><li>
Strong problem-solving skills</li><li>
Ability to multitask and work in a fast-paced environment</li><li>
Experience in customer service is preferred</li><li>
Knowledge of hotel or resort operations is a plus</li></ul>
Benefits:
<p>
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.</p><p><br>
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.</p><ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul><p>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.<br>
<br>
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation<br>
<br>
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</p></div>

Front Desk Agent

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Receptionist

Front Desk Agent