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customer service representative

medical receptionist

front desk agent

front desk receptionist

medical office receptionist Jobs in Atlanta

medical office receptionist

receptionist

The Walton Firm

Job Summary Position Overview The Receptionist serves as the first point of contact for The Walton Firm, providing a professional and welcoming experience for clients, vendors, and team members. This role requires excellent communication, organizational, and multitasking skills to manage the front desk and support the daily operations of a fast-paced tax law firm.Key Responsibilities<ul><li>Greet clients, visitors, and callers in a professional and courteous manner.</li><li>Answer and direct incoming calls, emails, and messages promptly.</li><li>Schedule and confirm appointments, meetings, and consultations.</li><li>Maintain the front desk and reception area to ensure a professional environment.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Assist with client with onboarding and off boarding by providing forms and ensuring documents are properly routed.</li><li>Provide administrative support to attorneys, paralegals, and staff as needed.</li><li>Maintain office supplies and order replacements when necessary.</li><li>Ensure confidentiality of sensitive client and firm information at all times.</li></ul>Qualifications<ul><li>High school diploma or equivalent; Associate&rsquo;s degree preferred.</li><li>1&ndash;2 years of receptionist, front desk, or administrative experience (law firm experience a must).</li><li>Strong verbal and written communication skills.</li><li>Proficiency in Microsoft Office (Word, Outlook, Excel) and ability to learn legal CRM systems (PP preferred).</li><li>Professional demeanor, punctuality, and excellent customer service skills.</li><li>Ability to multitask, stay organized, and handle confidential information with discretion.</li></ul>Pay: $15.00 - $17.00 per hourWork Location: Hybrid remote in Atlanta, GA 30354

Receptionist

CenterWell

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
As a Medical Receptionist you will report to the Center Administrator. This is an onsite position at our Grove Park Clinic You will report to the Center Administrator.
The Medical Receptionist is responsible for:<ul><li>
Greet Patients: Welcome patients and visitors, both in person and over the phone.</li><li>
Schedule Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff.</li><li>
Patient Records: Maintain and update patient records, ensuring accuracy.</li><li>
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
High School Diploma or GED</li><li>
1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.</li><li>
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.</li></ul>
Preferred Qualifications:<ul><li>
Value-based care model experience</li><li>
Knowledge of Medical Terminology</li><li>
Experience with EMR Systems (Electronic Medical Records)</li><li>
Bilingual in English and Spanish</li></ul>
 #LI-RA1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$38,000 - $45,800 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About Us 
</h1>
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient&rsquo;s well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Medical Receptionist

Atlanta Women's Healthcare Specialists

<div>Description:

AWHS Medical Receptionist Job Description
Job Summary:
The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office. Other administrative duties may include completing letters, referrals, scheduling patient appointments, answering the telephone, taking payments, checking insurance eligibility and assisting in the office as needed.
Reports to:<ul><li>
Front Office Team Lead and Practice Administrator.</li></ul>
Essential Duties/Responsibilities:<ul><li>
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.</li><li>
Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.</li><li>
Checks patients in and gathers ID cards, insurance cards, and patient demographics when needed.</li><li>
Prepares a daily schedule of examinations for each provider.</li><li>
Uses Phreesia to ensure patients are properly checked-in.</li><li>
Retrieves patient files, checks for correct sequence of papers, inserts and scans new patient record forms, and places files in sequence for physician examination or treatment.</li><li>
Accurately scans patients chart documentation into the EMR in a timely manner.</li><li>
Accesses, prints and schedules new appointment requests received from website.</li><li>
Endeavors to keep patients on schedule by reminding provider of service delays.</li><li>
Assists ill or distraught patients as necessary. Calls 911, telephones taxis or family members when necessary for transportation.</li><li>
Maintains reception area in a neat and orderly condition.</li><li>
Assists patients with insurance papers and billing questions.</li><li>
Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.</li><li>
Opens and sorts office mail. Delivers outgoing mail to the post office at end of day. Send packages and patient letters via FedEx, USPS, or UPS.</li><li>
Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.</li><li>
As needed, schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.</li><li>
As needed, receive payment and record receipts for services.</li><li>
Other office and reception duties as assigned and needed.</li></ul>
Requirements:

Required Knowledge/Skills/Abilities:<ul><li>
Knowledge of office policies and procedures to accurately answer questions from patients.</li><li>
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.</li><li>
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>
Knowledge and correct usage of medical terminology.</li><li>
Working knowledge of patient accounts and proper procedures.</li><li>
Ability to navigate and effectively use EMR. Knowledge and experience with Centricity EMR system is preferred.</li><li>
Ability to maintain confidentiality and professionalism.</li><li>
Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients.</li><li>
Ability to work as part of a team and promote a positive work environment.</li><li>
Ability to listen and understand information and ideas and adjust actions accordingly.</li><li>
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li><li>
Ability to report to work on time and maintain attendance. Communicates with direct supervisor appropriately for necessary absences.</li><li>
Ability to follow AWHS policies and procedures, as listed and maintained in the AWHS handbook.</li><li>
Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public.</li><li>
Skilled in organization, attention to detail, and task prioritization.</li><li>
Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people.</li><li>
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li><li>
Skilled in understanding patient needs to provide exceptional customer service.</li></ul>
Education and Experience:<ul><li>
High school diploma or GED required; Associates degree or higher preferred.</li><li>
2-3 years of previous administrative and clerical medical office experience.</li><li>
Experience using Phreesia and Centricity preferred.</li><li>
Experience operating office equipment.</li><li>
Experience in customer service field.</li></ul>
Physical Requirements:<ul><li>
Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time.</li><li>
Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer.</li><li>
Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances.</li><li>
Must communicate and comprehend effectively</li><li>
Potential stress if dealing with multiple tasks and staff members.</li></ul> 
Equal Opportunity Employer: Atlanta Women&rsquo;s Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.
Atlanta Women&rsquo;s Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States and conducts pre-employment drug screening and background checks in accordance with federal and state laws and regulations.
COVID-19 vaccine required.</div>

Blue Trust

<div>Description:

The Receptionist/Office Assistant is responsible for greeting visitors, answering incoming telephone calls, and performing various routine office support functions.
Please note that this role requires in-office presence full time Monday through Friday from 8:00am-5:00pm EST and there is not an opportunity to work remotely.
Principal Accountabilities:
1. Manages the front desk and receptionist responsibilities, ensuring a warm and welcoming first impression of Blue Trust and the office.<ul><li>
Greets and obtains visitor's name and directs visitor to appropriate destination.</li><li>
Answers incoming telephone calls in a cordial and timely manner; provides routine information to caller or refers the caller to the appropriate staff member. Takes clear and concise messages when appropriate.</li><li>
Maintains reception area and break room in a neat and orderly fashion according to daily procedures.</li></ul>
2. Performs routine administrative tasks to facilitate smooth operations of general office functions.<ul><li>
Assists with scanning and/or filing confidential correspondence and other information in adherence to office compliance standards.</li><li>
Maintains and communicates updates of distribution lists to staff in a timely, proactive manner.</li><li>
Processes branch account payables and Operation Manager&rsquo;s expense report.</li><li>
Supports Branch on special branch-wide projects as needed.</li><li>
Responsible for inventory and ordering office materials, including breakroom and workroom supplies.</li><li>
Coordinates and serves as primary contact for maintenance and repairs of all office machinery.</li><li>
Collects and processes outgoing mail operating related machines and distributes incoming mail to appropriate staff in a timely manner.</li><li>
Provides administrative office support functions as requested by reporting manager and broader branch personnel as needed/requested.</li><li>
Serves as primary contact for building management for repair/temperature requests.</li></ul>
3. Performs all other related duties as assigned or directed by management.<ul><li>
Approaches work, interactions, and relationships in a manner consistent with the Company&rsquo;s Core Values.</li><li>
Understands and supports the financial planning philosophy and biblical basis upon which Blue Trust serves its client base.</li><li>
Maintains the highest Compliance standards by adhering to the company's Human Resources guidelines, Compliance policies and procedures, professional designation standards, and industry's regulatory standards to mitigate risk to the company.</li></ul>
Requirements:
<ul><li>Excellent service and hospitality skills with internal team members and external clients</li><li>
Ability to make independent judgment as well as take direction from others</li><li>
Basic to intermediate Microsoft Office skills</li><li>
Capability to excel in a team environment as well as working independently</li><li>
Desire to serve clients and co-workers with excellence</li><li>
Strong communication skills, both verbal and written</li><li>
Strong organizational, general office and administrative skills</li><li>
Basic business mathematical skills and keen attention to detail</li><li>
Personal integrity and ability to discreetly handle confidential data</li><li>
Comfort working in a fast-paced environment that requires flexibility and responsiveness</li><li>
Must be able to lift up to 20 pounds</li></ul>
Education, Experience &amp; Skills:<ul><li>
Minimum of one (1) year prior related experience in a customer service environment preferred.</li></ul></div>

Receptionist/Office Assistant

Urskin med spa

Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience. Your proactive approach and excellent organizational skills will help maintain an efficient office environment while providing exceptional customer service. This paid position offers an exciting opportunity to develop your administrative expertise and contribute to a dynamic team. We are a brand new company, we are seeking somebody who is open minded, and ready to grow with the company!Duties<ul><li>Greet visitors warmly, verify appointments, and direct them appropriately to ensure a positive first impression</li><li>Manage multi-line phone systems with professionalism, answering inquiries promptly and routing calls accurately</li><li>Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail</li><li>Maintain organized filing systems, data entry records, and ensure all documents are accurately proofread and stored</li><li>Schedule appointments, manage calendars, and coordinate meetings</li><li>Support office management tasks such as inventory tracking, and basic bookkeeping</li><li>Provide customer support by addressing inquiries efficiently, offering assistance, and maintaining excellent phone etiquette</li><li>Maintaining out social media up to date, making stories and posts, as well as brining some creative ideas</li></ul>Qualifications<ul><li>Proven office or clerical experience with strong organizational skills and attention to detail</li><li>Experience with multi-line phone systems and excellent phone etiquette</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively</li><li>Familiarity with office management tasks such as filing, proofreading, calendar management, and time management techniques</li><li>Previous experience in customer service or as a receptionist in medical or dental settings is a plus</li><li>Strong typing skills along with good organizational and administrative capabilities to handle multiple priorities efficiently</li><li>Some skill in basic social media posting and up keeping</li></ul>Join us in creating a welcoming environment where professionalism meets enthusiasm! This role is perfect for someone eager to grow their administrative skills while supporting a vibrant team dedicated to excellence.Pay: From $15.00 per hourWork Location: In person

Front Desk Receptionist

Premise Health

<div><div><div><div>Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.</div><div></div><div> 
As a Full Time Medical Office Receptionist, you'll provide care to client employees in our Health Center located in Atlanta, GA. The scheduled hours are Monday - Friday 8:30a - 5:00p.</div><div> 
Premise Health offers a comprehensive benefits package to all full-time team members including Medical, Dental, Vision, Virtual Care, 401K, generous Paid Time Off, Paid Holidays, CME Reimbursement, and Tuition Reimbursement.</div><div></div><div> 
What You&rsquo;ll Do<ul><li>
Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts</li><li>
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel</li><li>
Schedules appointments and enters appointment date and time into computerized scheduler.</li><li>
Conducts reminder calls to all patients</li><li>
Greets and directs patients, salespeople, and visitors</li><li>
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart</li><li>
Coordinates referrals for patients through insurance and other physician offices or specialists</li><li>
Prepares all billings in computerized system for processing by finance</li><li>
Collects payment from patients and reconciles daily cash reports</li><li>
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
</li><li>Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions</li><li>
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things</li><li>
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration</li><li>
Follows through on commitments</li><li>
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations</li><li>
Demonstrates ability to perform and maintain Annual Competencies</li><li>
May require other duties as assigned</li></ul> 
What You&rsquo;ll Bring<ul><li>
High school diploma/GED required</li><li>
One year certificate from college or technical school with concentration in front office support for medical settings preferred</li><li>
At least 3 year experience in a front desk/customer service related field required
</li>Experience in a medical office preferred 
<li>
</li></ul></div></div></div><div></div> 
<div>Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.<div></div><div> 
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.</div></div></div>

Medical Office Receptionist

Oldcastle Infrastructure

<div>Job ID: 523554
Non-Exempt 
Oldcastle Infrastructure&trade;, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We&rsquo;re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We&rsquo;re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we&rsquo;re leading the industry with innovation and a safety-first mindset. 


Job Summary 
The Receptionist/Administrative Assistant will be the first point of contact for clients and visitors within Oldcastle Infrastructure&rsquo;s corporate office. This role is ideal for someone who is highly punctual, organized, and customer-service oriented This role plays a critical role in ensuring smooth daily operations while maintaining a welcoming and professional atmosphere. 
Job Location 
Office location for this position is Oldcastle IPG&rsquo;s headquarters in Atlanta, GA 
Job Responsibilities 
Front Desk &amp; Reception:<ul><li>
Greet and welcome visitors, guests, and vendors</li><li>
Answer the door and ensure proper check-in procedures</li><li>
Provide a warm, professional first impression of the company</li><li>
Assist with general inquiries and direct guests appropriately</li></ul>
Daily Office Operations:<ul><li>
Conduct daily walkthroughs to ensure the office is clean, organized, and fully stocked</li><li>
Replenish supplies including coffee items, napkins, cups, mugs, glasses, plates, silverware, etc.</li><li>
Restock printers</li><li>
Identify and report facility issues such as lighting problems, stains, or damaged furniture</li><li>
Reset furniture and tidy common areas</li></ul>
Catering &amp; Meeting Support:<ul><li>
Assist with catering for meetings and leadership events</li><li>
Support setup and cleanup of catered meetings</li><li>
Track and submit catering-related expenses</li></ul>
Conference Room Readiness:<ul><li>
Restock conference rooms with necessary supplies</li><li>
Maintain cleanliness and organization</li><li>
Assist with ordering conference room supplies</li></ul>
Event Support:<ul><li>
Support in-office events by ordering supplies and participating in offsite shopping</li><li>
Assist with event-related expense tracking</li></ul>
Employee Support:<ul><li>
Respond to day-to-day employee requests including lunch coordination, shipping needs, and general office support</li><li>
Provide friendly, timely assistance to ensure a positive employee experience</li></ul>
Supply &amp; Inventory Management:<ul><li>
Order and maintain inventory of office supplies and sundries</li><li>
Monitor stock levels and proactively reorder as needed</li></ul>
Mail &amp; Package Handling:<ul><li>
Distribute incoming mail and packages</li><li>
Ship items via UPS upon request</li><li>
Manage incoming UPS/FedEx deliveries</li></ul> 
Job Requirements 
<ul><li>
2+ years of experience as a receptionist &ndash; performing similar duties</li><li>
Exceptional punctuality and reliability</li><li>
Strong multitasking and organizational skills</li><li>
Excellent customer service and communication abilities (in person and by phone)</li><li>
Professional demeanor and appearance</li><li>
Ability to remain calm and efficient in a busy environment</li><li>
Basic computer proficiency and comfort with office systems</li><li>
Willingness to learn and take on additional administrative responsibilities</li><li>
Sitting for extended periods of time.</li><li>
Ability to safely lift up to 25 pounds.</li><li>
Must pass background check and drug testing.</li><li>
The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables.</li></ul> 
What CRH Offers You 
<ul><li>
Highly competitive base pay</li><li>
Comprehensive medical, dental and disability benefits programs</li><li>
Group retirement savings program</li><li>
Health and wellness programs</li><li>
An inclusive culture that values opportunity for growth, development, and internal promotion</li></ul><div></div><div> 
</div>About CRH 
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. 
If you&rsquo;re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! 
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. 
EOE/Vet/Disability<div> 
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</div> 
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.</div>

Administrative Assistant

Explore 27+ Receptionist in Atlanta this May. Find roles across top companies and apply now to boost your career.

27 receptionist jobs In Atlanta

Receptionist

Medical Receptionist

Medical Receptionist

Receptionist/Office Assistant

Front Desk Receptionist

Medical Office Receptionist

Administrative Assistant