patient service representative

receptionist - second shift Jobs in Indianapolis

receptionist - second shift

telephone operator/receptionist Jobs in Indianapolis

telephone operator/receptionist

veterinary receptionist / customer service representative Jobs in Indianapolis

receptionist

RHI Rehab

<div><p><b><i>The Rehabilitation Hospital of Indiana (RHI) is nationally ranked among the Best Hospitals for Rehabilitation by U.S. News and World Report for 2025-2026 and the Best Rehabilitation Hospital in Indiana for the third year in a row. RHI provides high quality, evidence-based rehabilitation services to those facing life-changing injuries or illness. We specialize in the areas of brain injury, stroke, spinal cord injury and complex medical conditions.
</i></b></p><p></p><p><b>SUMMARY/PURPOSE OF JOB</b></p><p>
This <b>Telephone Operator/Receptionist</b> position is responsible for answering and processing calls to the hospital switchboard, guiding and directing visitors to the hospital; and performing routine clerical support functions. Must understand the role of employee's individual position regarding HIPAA requirements and level of access to Protected Health Information as defined in HIPAA hospital-wide policies.</p><p>
</p><p><b>JOB DUTIES/ESSENTIAL FUNCTIONS</b></p><ul><li>
Operates telephone equipment efficiently while accurately processing routine telephone calls</li><li>
Assists in maintaining personal telephone directory as a resource</li><li>
Completes calls that require special attention</li><li>
Shares responsibility for processing calls with other operators</li><li>
Maintains confidentiality of patients as specified by hospital policy with high priority regarding No-Information patients</li><li>
Stock, assemble and maintain In-Patient and Out-Patient literature for hospital brochures and patient handbooks</li><li>
Other duties as assigned</li></ul><p>
</p><p><b>KNOWLEDGE, SKILLS, ABILITIES</b></p><ul><li>
Requires working knowledge of Hospital communication equipment and the organization structure</li><li>
Requires knowledge of and ability to initiate emergency procedures</li><li>
Requires general office practice knowledge and clerical ability</li><li>
Requires excellent interpersonal/social interaction skills and the ability to de-escalate potentially volatile situations</li><li>
Bilingual capability (Spanish/English) is an asset</li></ul><p>
</p><p><b>EXPERIENCE</b></p><p>
Two years of receptionist/customer service experience needed; hospital setting preferred. Switchboard experience is preferred. Proven ability to multi-task.
</p><p></p><p><b>EDUCATION</b></p><p>
At least a high school graduate/equivalent preferred.</p><p>
</p><p><b>Hours</b></p><p>
Monday - Friday / 7:30am - 4:00pm
</p><p><i>The Rehabilitation Hospital of Indiana is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.</i></p></div>

Telephone Operator/Receptionist

Avenues Recovery

<div><p><b>➢ Who We Are</b></p><p><br>
Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations<br>
across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting,<br>
spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to<br>
our success is our people - merged with a premier clinical program, it's allowed us to transform the lives<br>
of thousands of people to date. If you're passionate about recovery and want to impact others in a<br>
meaningful way - we warmly invite you to join our growing family!</p><p><b><br>
Now Hiring a Receptionist for second shift (Hours 3PM-11:30PM M-F) at our Detox and Residential treatment facility, located in Indianapolis, IN.</b></p><p><b><br>
➢ What You'll Do</b></p><div><ul><li><br>
Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing etc.)</li><li>Greet, process, and direct all facility visitors as necessary, and answer all visitor/ family questions</li><li>Monitor phones and voicemail, and route all calls and messages appropriately</li><li>Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments</li><li>Maintain inventory and cleanliness of reception area, and re-stock office supplies as necessary</li><li>Maintain pharmacy copay log and record all payments</li><li>Perform administrative errands as necessary, and any other duties as assigned</li></ul></div><p><b><br>
➢ What We're Looking For</b></p><div><ul><li><br>
High School Diploma/ GED preferred</li><li>Min. 1 year experience in treatment industry preferred</li><li>If in recovery, a minimum one-year period of sustained sobriety is required.</li><li>Strong communication, organization, and multitasking skills</li><li>Ability to maintain confidentiality and accountability at all times</li></ul></div><p><b><br>
➢ Where You'll Work</b></p><p>
Avenues Recovery Center at Indianapolis is a 144 - bed detox and residential rehab facility offering drug and alcohol addiction treatment. Located in the heart of Indianapolis, Avenues offers an evidence-based clinical program, comprehensive medical care, and custom MAT options - consistently yielding highly effective results. Its multidisciplinary staff includes doctors, nurses, addiction specialists, counselors, and support staff, who care for each and every client in a most compassionate and dignified manner. Freshly remodeled, the facility features a clean, bright and modern design with warm and enjoyable details throughout. Its airy bedrooms, beautiful, open lounges, and recreational areas all contribute to a nurturing and healing environment.</p><p><b><br>
➢ Why Join Us?</b></p><p><br>
Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:</p><ul><li><b>
401K with employer match</b></li><li><b>
Eligible for HRSA STAR federal student loan repayment</b></li><li><b>
Medical Insurance</b></li><li><b>
Dental</b></li><li><b>
Vision</b></li><li>
Accident</li><li>
Critical Illness</li><li>
Hospital Indemnity</li><li>
Voluntary Short-Term Disability</li><li>
Voluntary Long -Term Disability</li><li>
Employer-Paid Life and AD&amp;D</li><li>
LifeTime Benefit Term Insurance with Long Term Care</li><li>
Legal Coverage</li><li>
Pet Insurance</li><li>
Identity Theft Protection</li><li>
Employer-Paid Employee Assistance Program</li><li>
Flexible Spending Account (FSA) - Medical</li><li>
Dependent Care FSA (DCF)</li></ul><p></p><p><b><i><br>
Join our growing team and discover the magic here at Avenues!</i></b></p><p></p><p><b><i><br>
Apply today!</i></b></p></div>

Receptionist - Second Shift

Brookville Road Animal Hospital

<p>Brookville Road Animal Hospital is seeking a full time receptionist to join our hospital. This is a modern multi doctor practice with a substantial referral surgery component. We are looking for friendly, energetic, hardworking, team oriented applicants who are able to multitask and provide excellent customer service to our clients and patients. Experience is preferred but not required.</p><p>Responsibilities include answering phone calls, scheduling appointments, greeting clients, collecting payments and entering patient medical records.</p><p>Full time hours are 38-42 hours per week.</p><p>Hospital hours are Monday &ndash; Friday 7-7, Saturday 8-1. Please visit our website http://brookvilleroadvet.com.</p><p>If you are interested please email your resume</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Uniform allowance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Veterinary Receptionist / Customer Service Representative

Community Health Network

<div><div><div><div>Category</div>
<div>Administrative &amp; General Support</div>
</div><div><div>Job Family</div>
<div>Administrative / Secretarial</div>
</div><div><div>Department</div>
<div>Support Services</div>
</div><div><div>Schedule</div>
<div>Part-time</div>
</div><div><div>Facility</div>
<div>Behavioral Health Northside</div>
<div><p>Northside<br>
Indianapolis, IN<br>
United States</p></div>
</div><div><div>Shift</div>
<div>Evening Job</div>
</div><div><div>Hours</div>
<div>M-TH: 10:30a-7p</div>
</div></div><div><div><p><b>Join Community</b></p><p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p><p></p><p><b><br>
Make a Difference</b></p><p>
The Office Assistant will be responsible for patient registration and updating information in computer. Performs basic billing functions such as posting charges, collecting, and posting payments. Addresses customer service issues. Schedules patient appointments. Verifies insurance benefits and obtains needed authorizations. Resolves basic patient questions regarding accounts.</p><p></p><p><b><br>
Exceptional Skills and Qualifications</b></p><p>
Must have a working knowledge, including troubleshooting, of all office equipment, including but not limited to: PC, printer, fax, multi-line telephone, typewriter, dictation equipment, and copier. Performs related duties and task, including but not limited to: Receives and screens phone calls, phone messages, and all mail. Arranges meetings and ensures that all materials for meetings are available. Orders office supplies. Compiles periodic statistical reports. Collects and transcribes audit and other data information from a variety of media to generate reports and graphs for presentations. Prepares information for distribution while always ensuring accuracy. Maintains file and up-to-date records, manuals, and other materials while maintaining confidentiality. Provides secretarial support for meetings and projects. Keeps office and department functioning smoothly. Provides extensive support during Regulatory Surveys and Readiness initiatives. May not perform all these duties, or may perform additional, related duties not listed here.</p><ul><li>
High School Diploma or GED required</li><li>
One (1) to two (2) years as a receptionist in a medical facility required</li></ul></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Office Assistant-Behavioral Health North

aFit Staffing

<p></p><div><div><div><div><div><p><b>Receptionist and Constituent Services Representative</b></p></div></div><br>
<p></p>
<div><div><p>Indianapolis, IN Residents Only<br>
</p></div></div><p></p><br>
<br>
<div><div><p>You want to work where you know you are a perfect fit. At aFit, a woman owned (WBE) company based in Indianapolis, we are devoted to being collaborative, honorable, and accountable. Our company provides project-based staffing for government and commercial organizations. To our prospective clients, aFit offers a talented workforce in a team-based environment to produce concrete and reliable outcomes. At aFit, we focus on building strong relationships and keeping the day-to-day flexible in an in-person or remote-enabled environment.</p>
<p>
aFit Staffing, Inc. is an equal opportunity employer.
</p><p>Please note, this full-time position is in Indianapolis, IN and we do not offer relocation assistance at this time.
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Description of Duties:</b><br>
</p></div></div><br>
<div><div><p>The Constituent Services Representative is responsible for communicating the actions of a key Indiana state figure in a customer focused environment.
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Key Responsibilities:</b><br>
</p></div></div><br>
<div><div><ul><li>Field, manage, and keep detailed records of all constituent communications.
</li><li>Check guests in for office visits.
</li><li>Communicate actions of a major IN state figure in a customer focused environment.
</li><li>Collaborate with the Outreach team to draft letters, certificates, and other official materials.
</li><li>Maintain a detailed understanding of current state and federal legislation and government agencies.
</li><li>Prepare briefing materials.
</li><li>Draft and proofread correspondence.
</li><li>Organize and maintain filing systems.
</li><li>Develop and update contact databases
</li><li>Research projects as assigned by Director.
</li><li>Other duties assigned.
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Desired Skills and Experience:</b><br>
</p></div></div><br>
<div><div><ul><li>Exceptional written and verbal communications.
</li><li>Responsible for having a broad understanding of current events.
</li><li>Detailed knowledge of local, state and federal government.
</li><li>Keep abreast of state and federal legislation that impacts constituents.
</li><li>Must be able to work effectively in a fast-paced environment, managing multiple tasks and priorities with accuracy and professionalism.
</li><li>Previous customer service experience strongly desired.
</li><li>Proven ability to handle confidential information and documentation with discretion, integrity, and adherence to office policies.
</li><li>Ability to learn new concepts quickly.
</li><li>Able to handle stressful situations.
</li><li>Able to work in a collaborative team environment to obtain the best results.
</li><li>Work as a topmost trusted partner with aFit and the client.
</li><li>Approaches challenges with a positive, consultative mindset
</li><li>Self-starter with the desire to achieve and work with integrity.
</li><li>Willingness to grow and change through ambiguity.
</li><li>Learning agility, or the ability to develop new skills.
</li><li>Open and receptive to feedback to continuously grow.
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Working Schedule:</b><br>
</p></div></div><br>
<div><div><p>Onsite 402 West Washington Street, Indianapolis, IN
</p><p>Monday &ndash; Friday 8am &ndash; 5pm EST
</p><p>Parking provided
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Education:</b><br>
</p></div></div><br>
<div><div><p>Bachelor&rsquo;s degree or equivalent experience.</p></div></div></div></div></div><p></p>

Administrative Assistant - Onsite Downtown Indy

Dreamland Health and Wellness, LLC

<p><b>About Us</b></p><p>We are a growing multispecialty private medical practice in Indianapolis, Indiana, providing comprehensive care in Internal Medicine, Sleep Medicine, Obesity Medicine, and Aesthetic Medicine. Our mission is to deliver evidence-based, personalized medical care and wellness resources that empower our patients to live healthy, fulfilling lives.As our patient base expands, we are seeking a motivated and experienced <b>Medical Assistant</b> who is interested in a <b>hybrid role</b> that blends clinical support, front office operations, and patient engagement. This position is ideal for an MA who enjoys working closely with providers, interacting with patients, and contributing to the growth of a young practice.<b>Position Summary</b>This is a <b>hybrid Medical Assistant role</b> that combines <b>clinical MA responsibilities</b> with <b>front office coordination and patient relations</b>. You will support providers during patient visits while also serving as a key point of contact for patients before and after their appointments.In addition, this role includes opportunities to support patient engagement, referral coordination, and community outreach efforts as the practice continues to grow.</p><p><b>Key Responsibilities</b></p><p><b>Clinical Medical Assistant Responsibilities</b></p><ul><li>Room patients and obtain accurate vital signs and relevant clinical information.</li><li>Prepare patients for examinations and assist providers during visits and procedures as appropriate.</li><li>Ensure accurate and timely documentation in the EMR.</li><li>Support patient flow and clinical efficiency throughout the clinic day</li><li>Maintain exam rooms, supplies, and clinical areas in compliance with office standards.</li></ul><p><b>Front Office Operations</b></p><ul><li>Greet and check in patients with professionalism and warmth.</li><li>Manage appointment scheduling, patient calls, and messages using a VoIP phone system and EMR.</li><li>Verify insurance benefits and eligibility using centralized and payer-specific portals.</li><li>Collect copayments, process billing-related information, and maintain accurate patient records.</li><li>Coordinate referrals and support follow-up scheduling.</li></ul><p><b>Patient Service &amp; Retention</b></p><ul><li>Deliver exceptional customer service and ensure a positive, patient-centered experience.</li><li>Educate patients on the importance of follow-up visits and ongoing care.</li><li>Reduce no-shows through proactive reminders and clear communication.</li><li>Serve as a patient advocate and liaison between patients and providers.</li></ul><p><b>Marketing &amp; Outreach (Growth-Focused Responsibilities)</b></p><ul><li>Assist with referral coordination and relationship-building with local providers, urgent care centers, and community partners.</li><li>Support outreach and patient engagement initiatives as the practice grows.</li></ul><p><b>Qualifications</b></p><ul><li>Certified or Registered Medical Assistant preferred.</li><li>Minimum 1 year of experience as a Medical Assistant and/or in a medical front office role (experience in a multispecialty or growing practice preferred).</li><li>Strong clinical skills including patient rooming, vitals, and EMR documentation.</li><li>Solid experience with scheduling, insurance verification, and patient communication.</li><li>Experience using an EMR and VoIP phone system (Practice Fusion experience preferred but not required).</li><li>Excellent interpersonal, organizational, and multitasking skills.</li><li>Detail-oriented, reliable, and comfortable working in a dynamic practice environment.</li><li>Team-oriented with a professional, patient-first approach.</li></ul><p><b>Schedule</b></p><ul><li>Full-time: 4-5 days per week (approximately 30--40 hours)</li><li>Flexible scheduling within standard weekday office hours</li><li>No weekends or major holiday</li></ul><p><b>Why Join Us</b></p><ul><li>Be part of a growing, patient-focused private practice.</li><li>Work closely with providers in a collaborative and supportive environment.</li><li>Opportunity to expand your role and skill set as the practice evolves.</li><li>Competitive hourly compensation based on experience.</li></ul><p>Work Location: In person</p>

Medical Assistant / Front Office Coordinator / Patient Relations Specialist

Lawler Manufacturing Co., Inc

<div>
 <p>
  <strong>
   Keep the Books Accurate. Support the Business. Play a Steady Role Behind the Scenes.
  </strong>
 </p>
 <p>
  Lawler Manufacturing Company is looking for a hands-on Bookkeeper / Administrative Assistant who thrives in a small, steady environment and takes pride in owning the details.
 </p>
 <p>
  This is not a corporate accounting role. You&rsquo;ll be the sole in-house accounting resource, handling day-to-day bookkeeping, working with our CPA and auditors, and keeping financials accurate and organized.
 </p>
 <p>
  You&rsquo;ll also support the owner and office with key administrative needs, supporting the day-to-day needs of the business.
 </p>
 <p>
  As the Bookkeeper, you will manage day-to-day accounting tasks and ensure financial records are kept accurate and up to date.
  <br/>
  <br/>
  This role operates in a steady, structured environment with consistent workflows and fewer day-to-day disruptions. It&rsquo;s well-suited for someone who enjoys predictable routines, working independently, and maintaining accuracy over time.
 </p>
 <p>
  This Bookkeeper role works best for someone who prefers a collaborative, low-key environment and is comfortable supporting established processes rather than leading change.
  <br/>
  <br/>
  If you&rsquo;re looking for constant change, rapid advancement, or a high-growth corporate path, this likely won&rsquo;t be the right fit.
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <p>
  <strong>
   Accounting &amp; Bookkeeping (Primary Focus)
  </strong>
 </p>
 <ul>
  <li>
   Handle
   <strong>
    full-cycle bookkeeping
   </strong>
   , including month-end and year-end close
  </li>
  <li>
   Maintain general ledger and perform monthly reconciliations
  </li>
  <li>
   Prepare internal financial reports and track revenue/expenses
  </li>
  <li>
   Manage Accounts Payable and daily financial transactions
  </li>
  <li>
   Reconcile bank accounts and manage cash activity (wires, transfers)
  </li>
  <li>
   Maintain and reconcile inventory and
   <strong>
    cost of goods sold (COGS)
   </strong>
   accounts
  </li>
  <li>
   Run and review job cost and production reports within ERP system
  </li>
  <li>
   Assist in identifying and resolving inventory or cost discrepancies
  </li>
  <li>
   Coordinate with external CPA firm for tax preparation
  </li>
  <li>
   Work directly with auditors and support the
   <strong>
    annual audit process
   </strong>
  </li>
  <li>
   Maintain organized, accurate financial records and systems
  </li>
 </ul>
 <p>
  <strong>
   Administrative &amp; Executive Support
  </strong>
 </p>
 <ul>
  <li>
   Provide day-to-day administrative support to the office
  </li>
  <li>
   Assist the owner with scheduling, coordination, and general support
  </li>
  <li>
   Serve as backup for front office functions when needed
  </li>
  <li>
   Help coordinate company activities and internal operations
  </li>
 </ul>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Associate degree (or higher) in accounting, or related area, required
  </li>
  <li>
   Strong experience as a Bookkeeper (this is not a large corporate accounting role)
  </li>
  <li>
   Comfortable working
   <strong>
    independently as the sole in-house accounting resource
   </strong>
  </li>
  <li>
   Comfortable in a steady, routine-driven role with consistent workflows and fewer day-to-day changes
  </li>
  <li>
   Highly organized with strong attention to detail
  </li>
  <li>
   Trustworthy and able to handle confidential information
  </li>
  <li>
   Able to balance accounting responsibilities with administrative support
  </li>
  <li>
   Working knowledge of GAAP principles
  </li>
  <li>
   Proficiency in accounting software and Microsoft Excel
  </li>
  <li>
   Experience with ERP systems (Made2Manage ERP preferred)
  </li>
  <li>
   Experience working with inventory, COGS, or job costing in a manufacturing environment
  </li>
  <li>
   Strong written and verbal communication skills in professional English, with the ability to follow through on tasks accurately and consistently
  </li>
  <li>
   This role is ideal for someone who values stability, consistency, and a low-drama work environment over rapid change or career acceleration
  </li>
 </ul>
 <p>
  <strong>
   Why People Stay
   <br/>
  </strong>
  Low turnover isn&rsquo;t an accident&mdash;it reflects a workplace people genuinely enjoy.
 </p>
 <ul>
  <li>
   <strong>
    Generous PTO
   </strong>
   + vacation buy plan, sick time, and paid holidays
  </li>
  <li>
   <strong>
    401(k) + profit sharing
   </strong>
   &mdash; your success is tied to the company&rsquo;s success
  </li>
  <li>
   <strong>
    Life &amp; disability coverage
   </strong>
   (life, short-term disability, dental &amp; vision available)
  </li>
  <li>
   <strong>
    Clean, calm workplace
   </strong>
   &mdash; organized, respectful, and low-drama
  </li>
 </ul>
 <p>
  <strong>
   Please note:
  </strong>
  Medical insurance is not provided. Pay is commensurate with experience.
 </p>
 <p>
  <strong>
   Ready to Apply?
   <br/>
  </strong>
  Submit your resume through Indeed. We review every application carefully.
 </p>
 <p>
  <em>
   **Please, no phone calls.
  </em>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Indianapolis, IN (local candidates only)&nbsp;
  <br/>
  **
  <strong>
   This is an on-site position only.
  </strong>
  <strong>
  </strong>
  <strong>
   Daily in-office attendance is required
  </strong>
  <strong>
   .
  </strong>
  <strong>
   Remote or hybrid arrangements are not available under any circumstances.
   <br/>
  </strong>
  <strong>
   Eligibility:
  </strong>
  U.S. Citizenship required
 </p>
 <p>
  Lawler Manufacturing Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
 </p>
</div>


Bookkeeper/Administrative Assistant

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