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senior analyst healthcare

Community Care Cooperative

<div><p><b>Title: </b>Senior Analyst, Healthcare</p><p><b>
Reports to: </b>Vice President, Enterprise Analytics</p><p><b>
Classification: </b>Individual Contributor</p><p><b>
Location: </b>Boston (Hybrid)</p><p><b>
Job description revision number and date: </b>3.0; 8/6/2025</p><p></p><p><br>
Organization Summary:</p><p>
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices nationally. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.</p><p></p><p><br>
Job Summary</p><p>
The Data Analyst IV is a key member of the Analytics team, working closely with the Director of Analytics, VP of Enterprise Analytics, Chief Financial Officer (CFO), and other key members of the organization. This role is instrumental in driving organizational performance and improvement through the application of advanced analytical skills and a deep understanding of healthcare data. The Analyst is responsible for analyzing data related to healthcare claims, quality metrics, and population health to uncover trends, identify areas for improvement, and highlight opportunities for cost savings. They design and conduct complex analyses, develop reports and presentations, and collaborate with stakeholders across the organization. This position requires strong cross-functional collaboration with internal departments and the</p><p>
Company&rsquo;s Federally Qualified Health Center (FQHC) partners to support the organization&rsquo;s</p><p>
vision, mission, and strategic goals.</p><p></p><p><br>
Responsibilities:</p><ul><li>Analyze the performance of Value-Based Care (VBC) contracts, develop financial models to assess impact, and identify opportunities for improvement and cost containment</li><li>Evaluate cost, utilization, and quality data to identify trends, cost drivers, and areas for performance improvement across lines of business (e.g., Medicaid and Medicare)</li><li>Design and perform complex analyses for a variety stakeholders within C3 and FQHC partners using custom SQL queries, or other analytical tools</li><li>Track and analyze key performance indicators (KPIs) across utilization, quality, member outcomes, and operational efficiency</li><li>Support strategic initiatives and performance improvement efforts through data-driven insights and actionable recommendations</li><li>Translate complex analytical findings into clear, concise, and actionable summaries tailored to various audiences</li><li>Develop and maintain dashboards, scorecards, and executive-level reports to support internal leadership and external partners</li><li>Prepare supporting materials for risk-based contracts to be presented to internal leadership and governance committees, including the Finance Committee and Board of Directors</li><li>Ensure timely and accurate production of reports in compliance with regulatory and contractual requirements</li><li>Collaborate with data and IT teams to resolve data quality issues and enhance the reporting infrastructure</li><li>Query and analyze large datasets to generate production and ad hoc reports for internal and external stakeholders; support data validation and data preparation efforts</li><li>Manage internal data requests by clarifying stakeholder needs, conducting analyses, and effectively communicating results to end users</li><li>Develop and maintain end-user reporting tools and manage report distribution to ensure timely access to standard, ad hoc, and self-service reporting while maintaining PHI security and compliance</li><li>Triage and document stakeholder requests, and support the development of accurate, timely responses related to total cost of care and related initiatives</li><li>Perform other duties and contribute to projects as assigned to support team and organizational goals</li><li>May supervise or play lead role with lower level or less experienced analysts</li><li>If serving as direct supervisor, carries out supervisory responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws. Provides direction and support to staff to assure departmental effectiveness and efficiency</li><li>Responsibilities as a supervisor will include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems</li><li>Other duties as assigned</li></ul><p></p><p><br>
Required Skills:</p><p></p><ul><li><br>
Experience working with large datasets using computational tools. Proficiency in SQL or a similar query language is required; experience with tools such as SAS, R, or Python is a plus</li><li>Strong proficiency in financial modeling, forecasting, and scenario analysis, with advanced knowledge of Excel and experience using financial planning tools with a proven ability to develop dynamic models that support strategic decision making, ROI evaluation and forecasting in a complex business environment</li><li>Skilled at conducting online research on healthcare-related topics, including industry trends, policy updates, and competitor activity, and summarizing key insights in a clear, useful format</li><li>Knowledge of claims-based healthcare data and payment methodologies, including experience with MassHealth or other Medicaid/Medicare datasets</li><li>Demonstrated ability to take initiative and apply sound judgment, discretion, and decision- making to achieve objectives with minimal supervision</li><li>Works effectively with others, values diverse perspectives, and contributes to a collaborative environment to get the job done</li><li>Comfortable managing multiple tasks and priorities in a dynamic work environment</li><li>Produces accurate, high-quality work with strong attention to detail, especially in the completion of final deliverables to internal and external stakeholders</li></ul><p>
Desired Other Skills:</p><p></p><ul><li><br>
Familiarity with clinical and administrative data available in Electronic Health Records (EHRs); understanding how to leverage this data for analysis is highly desirable</li><li>Experience with anti-racism activities, and/or lived experience with racism is highly preferred</li></ul><p>
Qualifications</p><p></p><ul><li><br>
Bachelor&rsquo;s degree required; graduate degree in business, economics, statistics, public</li></ul><p>
health, or related fields strongly preferred</p><ul><li>Seven or more years of experience in health care or analytics is required, Prior experience in a supervisory or lead role preferred</li></ul><p></p><p><b><i><br>
** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **</i></b></p></div>

Senior Analyst, Healthcare

<div><p><b>Title</b>: Senior Analyst, Quality Data<br>
<b>Reports to</b>: Director of Analytics<br>
<b>Classification</b>: Individual Contributor<br>
<b>Location</b>: Boston (Hybrid)<br>
<b>Job description revision number and date</b>: V:2.0; 10.20.2025</p><p><br>
Organization Summary:<br>
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.</p><p><br>
Job Summary:<br>
The Senior Quality Data Analyst is a key member of the analytics team working directly with the Director of Analytics, Director of Quality, and Senior Manager of Quality Programs. This role supports the organization&rsquo;s mission by providing critical analytical and technical expertise to the Quality and Health Equity Programs.<br>
The Analyst collaborates across internal departments and with external partners, especially Federally Qualified Health Centers (FQHCs) to manage Health Equity program analytics, population health reporting, and data-driven decision-making. The Analyst must be able to independently analyze complex healthcare data, draw meaningful conclusions, and communicate findings effectively to senior leadership. A customer-service mindset and a collaborative approach are essential for success in this role.</p><div><br>
Responsibilities:<br>
<ul><li>Monitor and analyze performance on quality and health equity measures that impact shared savings, incentive payments, and compliance under the Medicaid, Medicare, and Commercial value-based contracts</li><li>Generate clear, actionable reports, dashboards, and insights to support clinical, operational, and strategic decision-making across internal teams and FQHC partners</li><li>Translate analytical findings into strategic insights that inform interventions and drive improved outcomes and financial performance for ACO leadership and FQHCs</li><li>Query and analyze large data sets to generate clear, concise reports and dashboards for both routine and ad hoc needs, supporting internal and external stakeholders</li><li>Ensure accuracy, completeness, and integrity of data used for quality reporting, regulatory submission, and performance monitoring</li><li>Lead data validation, preparation, and process improvement efforts to ensure consistency and reliability across reporting processes</li><li>Partner with Quality and Clinical teams, serving as a strategic partner in cross-departmental workgroups and planning sessions to ensure alignment on data use, shared goals, and coordinated efforts</li><li>Collaborate with IT to improve the capture and completeness of demographic and SDOH data</li><li>Support reporting efforts related to CMS, Medicaid, and health plan reporting requirements related to quality and health equity performance</li></ul></div><div>
Required Skills:<br>
<ul><li>Experience working with healthcare quality and health equity metrics (e.g., HEDIS, eCQMs, MSSP, and other state Medicaid programs)</li><li>Experience querying and manipulating large data sets using computational tools; SQL or similar language required; experience in other tools like SAS, R, or Python is a plus</li><li>Skilled in extracting actionable insights from complex, unstructured data sets to support strategic business objectives</li><li>Strong communication skills with the ability to present complex information clearly to both technical and non-technical audiences</li><li>Proficiency in Excel required; experience with data visualization tools such as Tableau, Power BI, or Qlik&mdash;or willingness to learn&mdash;is essential</li><li>Demonstrated ability to work independently, manage competing priorities, and maintain attention to detail in a fast-paced environment</li><li>Commitment to accuracy, integrity, and high-quality deliverables</li><li>Experienced with developing models that achieve objectives with minimum required complexity</li></ul></div><div>
Desired Other Skills:<br>
<ul><li>Experience working with medical claims and payment methodologies including MassHealth data (or other Medicaid and Medicare data sets)</li><li>Familiarity with other healthcare quality measurement frameworks</li><li>Demonstrated understanding of value-based care models, managed care contracting, or financial modeling</li><li>Ability to design, execute, and summarize clinical and population health analyses that identify actionable insights for Quality teams</li><li>Experience supporting or partnering with Federally Qualified Health Centers (FQHCs)</li><li>Experience with anti-racism activities, and/or lived experience with racism is highly preferred</li></ul></div><div>
Qualifications:<br>
<ul><li>Bachelor&rsquo;s degree required; advanced degree in business, economics, statistics, public health, or related fields strongly preferred</li><li>Four or more years of practical experience in healthcare or analytics with at least two years focused on healthcare data</li></ul></div><p><b><br>
** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **</b></p></div>

Senior Analyst, Quality Data

<p></p><div><p>Organization Summary:<br>
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.</p><p><br>
Job Summary:<br>
The Senior Director of Compliance and Contract Management ensures that C3 and its participating health centers are compliant with C3&rsquo;s value-based contracts. This role is crucial in helping C3 manage risk and maintain a positive reputation with all stakeholders. C3 aims to achieve excellence in value-based, Accountable Care Organization (ACO) infrastructure, enhance quality of care, and to bend the cost curve and support the long-term sustainability of value-based care. The Senior Director of Compliance will also provide some regulatory oversight for the subsidiary companies, such as and not limited to, Community Technology Cooperative (CTC) and Community Pharmacy Cooperative (CPC).<br>
This role requires excellent customer service skills. The ideal candidate is a collaborative, process-oriented thinker with strong attention to detail, excellent organizational skills, and a strong interest in healthcare compliance and contract management.</p><p><br>
Job Responsibilities:</p><ul><li>
Manage C3&rsquo;s compliance function for its risk contracts, including the MassHealth ACO contract, ACO REACH, and MSSP</li><li>
Take all necessary steps to protect C3 and contracted entities from business risks due to insufficient or inadequate compliance functions, policies and/or procedures</li><li>
Manage the Policy and Procedure Committee to ensure Compliance Policies and Procedures are complete, accurate, and up-to-date for all lines of business</li><li>
Ensure C3 and all subsidiaries are in compliance with applicable internal P&amp;Ps and laws and regulations</li><li>
Ensure health centers are compliant with their duties and obligations as it relates to compliance with C3&rsquo;s risk contract(s); this includes monitoring and identifying solutions to new and changing contract requirements, supporting program communications and completing program deliverables</li><li>
Serve as a company resource for compliance and contract-related knowledge, questions, problem solving, and issue resolution</li><li>
Stay current on related industry trends / best practices and communicates to stakeholders</li><li>
Perform root cause analysis on complex issues that impact program performance and works with other teams to proactively craft and implement solutions</li><li>
Serve as a designated key contact / liaison with government agencies, including MassHealth and CMS, for compliance related issues, including scheduling and participating in meetings and other initiatives relative to our ability to properly function as an ACO</li><li>
Oversee Board Compliance Committee activities</li><li>
Oversee the compliance activities for subsidiary companies</li><li>
Participate in the CTC Privacy Taskforce to support health centers, as appropriate</li><li>
Serve as direct supervisor for Compliance team</li><li>
Other special projects and duties as assigned</li></ul><p>
Required Skills:</p><ul><li>
Strong healthcare compliance and contract management knowledge and experience</li><li>
Demonstrate the ability to synthesize and communicate complex information verbally and in writing</li><li>
Possess business acumen for ensuring effective policies, procedures, and processes are established, documented, and implemented</li><li>
5-7 years of professional experience in healthcare compliance, ideally with some Medicaid (or Medicare) experience</li><li>
Prior contract management experience</li><li>
Experience managing multiple competing priorities; excellent prioritization skills</li><li>
Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods</li><li>
Close attention to detail</li><li>
Excellent oral, written, and verbal communication skills including experience presenting compliance information to senior leaders</li><li>
Skilled in exercising a high degree of initiative, judgement, discretion and decision making to achieve objectives</li><li>
Track record of success as part of multidisciplinary teams that share and leverage the strengths of diverse members</li><li>
Quick learner with customer service mindset</li><li>
Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook)</li></ul><p>
Desired Other Skills:</p><ul><li>
Familiarity with the MassHealth ACO program</li><li>
Familiarity with Medicare programs</li><li>
Familiarity with Federally Qualified Health Centers</li><li>
Experience with anti-racism activities, and/or lived experience with racism is highly preferred</li></ul><p>
Qualifications:</p><ul><li>
Juris Doctor (JD) or Master&rsquo;s Degree in a related field preferred but not required (public health, public policy, healthcare management)</li><li>
Candidates with significant legal, compliance, or regulatory experience will also be considered</li></ul><p><i><br>
** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **</i></p></div>

Senior Director, Compliance and Contract Management

ARInsights

<div><h1 class="jobSectionHeader"><b>Analyst Relations Services Associate</b></h1>
<p><b>Location:</b> Remote (U.S. based)<br>
<b>Reports to:</b> Services Dept Lead</p>
<h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>We're a 25-person, profitable B2B SaaS company trusted by the world's leading technology and professional services organizations to manage and strengthen their Analyst Relations programs. Companies like Google, Microsoft, and PwC rely on our ARchitect platform and managed services to turn analyst relationships into measurable business impact.</p>
<p>For 20 years, we've been helping enterprise clients navigate the analyst landscape with confidence. One secret to our success is operating with startup urgency&mdash;experimenting, moving fast, and staying curious&mdash;while providing the financial stability that comes with two decades of success. If you want to learn from AR veterans, work with marquee clients, and help shape how companies leverage market intelligence, this is your role.</p>
<h2 class="jobSectionHeader"><b>The Role</b></h2>
<p>We're looking for a <b>Services Associate</b> to join our Services team and help deliver high-quality analyst relations programs. You'll be the reliable force that keeps client engagements organized, on track, and impactful&mdash;coordinating briefings, managing timelines, and turning data into insights that drive real business value.</p>
<p>This is a hands-on role perfect for someone who's detail-obsessed, loves seeing patterns in data, and wants to learn the AR space from experienced practitioners. You'll work directly with clients, collaborate across teams, and contribute to streamlining how we deliver world-class service.</p>
<h2 class="jobSectionHeader"><b>What You'll Do</b></h2>
<ul><li><b>Keep programs humming:</b> Coordinate analyst briefings, inquiries, peer reviews, and client engagements across multiple enterprise accounts</li><li><b>
Master the details:</b> Track project timelines, deliverables, and shared assets using our ARchitect platform, AR Connect and workflow tools</li><li><b>
Enable client success:</b> Prepare agendas, capture meeting notes, manage follow-ups, and ensure nothing falls through the cracks</li><li><b>
Tell the data story:</b> Extract, summarize, and polish analyst insights</li><li><b>
Optimize constantly:</b> Spot opportunities to automate, streamline, and improve how we work&mdash;then help implement them</li><li><b>
Be a team player:</b> Jump in where needed, work flexibly under tight deadlines, and bring a proactive, can-do attitude</li></ul>
<h2 class="jobSectionHeader"><b>What You Bring</b></h2>
<ul><li>Bachelor's degree and 1&ndash;3 years of professional experience in communications, PR, marketing, or a related field</li><li>
Genuine interest in analyst relations, competitive intelligence, or market intelligence</li><li>
Familiarity with current AI tools and a curiosity to push us forward in using new AI tools that deliver high quality results to our customers</li><li>
Exceptional attention to detail and a passion for data integrity</li><li>
Strong organizational skills with the ability to juggle multiple clients and deadlines</li><li>
Excellent written and verbal communications</li><li>
Collaborative, optimistic energy with a hunger to learn and contribute</li><li>
Proficiency in collaboration and communication tools include spreadsheets and slide creation</li><li>
You spot avoidable mistakes and incredible opportunities before they happen, and don't make the same mistake twice</li></ul>
<h2 class="jobSectionHeader"><b>Why You'll Love Working Here</b></h2>
<ul><li><b>Learn from the best:</b> Work alongside AR professionals with decades of cross-industry expertise</li><li><b>
Make an impact:</b> Help clients transform their AR programs into strategic business assets</li><li><b>
Grow your career:</b> Develop specialized knowledge in a high-value, in-demand space</li><li><b>
Work with purpose:</b> Contribute to programs at companies shaping the future of technology</li><li><b>
Remote-first flexibility:</b> Work from anywhere in the U.S. with occasional travel for team events</li></ul>
<h2 class="jobSectionHeader"><b>What We Offer</b></h2>
<ul><li>Competitive salary based on experience and geography</li><li>
Flexible PTO and paid sick time</li><li>
Medical, dental, and vision coverage with 75-100% company contribution</li><li>
401(k) plan with matching contributions</li><li>
A remote-first culture with intentional in-person gatherings</li></ul>
<h2 class="jobSectionHeader"><b>Our Values</b></h2>
<ul><li><b>Customer Focus</b> &ndash; How does this help our clients succeed?</li><li><b>
Collaboration</b> &ndash; We win as a team.</li><li><b>
Integrity</b> &ndash; Honest, respectful, transparent communication.</li><li><b>
Curiosity</b> &ndash; We ask questions, experiment, and continuously improve.</li><li><b>
Excellence</b> &ndash; Quality and precision matter.</li></ul></div>

Analyst Relations Services Associate

Wayfair

<div><div><i>This position is based in our Boston, MA, office with a hybrid, fulltime, work schedule; Monday - Thursday in office and Friday remote.</i></div>
<p>
The Senior Benefits Analyst is a critical individual contributor responsible for the technical integrity, operational reliability, and analytical rigor of the Company&rsquo;s benefits ecosystem. This role sits at the intersection of benefits strategy, HR systems, and data, ensuring accurate system integrations, stable downstream processing, and high-quality insights that support benefit design, compliance, cost management, and population health outcomes. The Senior Benefits Analyst partners closely with HRIS, Payroll, Finance, and external vendors to proactively monitor integration health, troubleshoot complex system issues, configure Workday Time Off programs, and transform benefits data into actionable intelligence.</p>
<div><b>
What You'll Do</b></div>
<ul>
<li>Monitor end-to-end benefits system integrations across Workday, payroll, carriers, and third-party administrators, including eligibility, enrollment, contributions, and demographic data.</li>
<li>Design, document, and maintain integration logic, file specifications, data mappings, and downstream dependencies.</li>
<li>Establish and execute integration health monitoring, including reconciliations, error tracking, variance analysis, and root-cause investigation.</li>
<li>Proactively identify integration risks and data anomalies; lead issue resolution through cross-functional collaboration and vendor escalation.</li>
<li>Partner with HRIS and vendors to test and validate integrations for new plans, plan year changes, acquisitions, and system enhancements.</li>
<li>Configure and maintain Workday Time Off plans, accruals, eligibility rules, and carryover logic, including country- and population-specific variations.</li>
<li>Support audits, testing cycles, and troubleshooting related to time off balances, accrual calculations, and payroll impacts; maintain clear configuration documentation and SOPs.</li>
<li>Perform detailed benefits data analysis, including enrollment trends, contribution behavior, utilization patterns, and financial impacts.</li>
<li>Clean, normalize, and reconcile data across systems to ensure accuracy, consistency, and reliability for reporting, modeling, and decision-making.</li>
<li>Analyze population health data to identify utilization drivers, cost trends, and opportunities to improve program effectiveness and outcomes.</li>
<li>Translate complex data into actionable insights for benefits leadership; support vendor performance management, compliance reviews, and continuous process improvement.</li>
<li>Groups Served: North America.</li></ul><br>
<div><b>
What You'll Need</b></div>
<ul>
<li>3+ years of experience within Employee Benefit administration.</li>
<li>Bachelor&rsquo;s degree in Human Resources, business, or related field preferred - equivalent experience and proven results in HR Management or Benefits will also be strongly considered.</li>
<li>Ability to build productive relationships and influence cross-functional and vendor partners.</li>
<li>Ability to effectively manage timelines, delivery, and communication across teams.</li>
<li>Ability to manage complex projects and work autonomously.</li>
<li>Service orientation with a consultative lens.</li>
<li>Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment.</li>
<li>Experience working with Workday, Alight CBA, Artemis a plus.</li>
</ul><div>
<p><b>Assistance for Individuals with Disabilities</b><br>
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.<br>
<br>
<b>Need Technical Assistance?</b><br>
For more information about applying for a career at wayfair, visit our FAQ page here.<br>
<br>
<b>About Wayfair Inc.</b><br>
Wayfair is one of the world&rsquo;s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we&rsquo;re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you&rsquo;re looking for rapid growth, constant learning, and dynamic challenges, then you&rsquo;ll find that amazing career opportunities are knocking.</p>
<p>
No matter who you are, Wayfair is a place you can call home. We&rsquo;re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair &ndash; and world &ndash; for all. Every voice, every perspective matters. That&rsquo;s why we&rsquo;re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.</p>
<p>
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.</p></div></div>

Senior Benefits Analyst

Chiesi Farmaceutici S.p.A.

<p></p><div><div><div><div><div><b>Date: </b>Jan 9, 2026
</div></div></div></div><div><div><div><div><b>Department: </b>GRD Americas Market Access
</div></div></div></div><div><div><div><div><b>Job Type: </b>Direct Employee
</div></div></div></div><div><div><div><div><b>Business Area: </b>Mktg, Market Access, Bus. Excellence &amp; Med. Affair
</div></div></div></div><div><div><div><div><b>Contract Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Location:
</b>Boston, MA, US
</div></div></div></div><div><div><div><div><div><b><i>Chiesi USA</i></b></div><br>
<div>
Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years&rsquo; experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.</div><br>
<div></div>
<div>
At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.</div><br>
<div></div>
<div>
Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.</div><br>
<div></div>
<div><b><i>
Chiesi Global Rare Diseases</i></b></div><br>
<div>
Chiesi Global Rare Diseases is a Chiesi Group&rsquo;s business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available.</div><br>
<div></div>
<div>
This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma.</div><br>
<div></div>
<div>
Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. Discover more here.</div><br>
<div></div>
<div><b><i>
Who we are looking for</i></b></div><div><div><div><div><b>
This is what you will do</b></div>
</div><div><div>
Reporting to the Head, Pricing, Contracting and Forecasting, Americas Market Access Rare Diseases, the Market Access Operations Analyst will work with Market Access data and access, specifically for Chiesi Global Rare Disease products for the Americas.</div><br>
<div></div>
<div>
This role&rsquo;s main responsibility is: Building and updating Market Access metrics and reporting.</div></div></div><div><div><div><b>
You&rsquo;ll be responsible for:</b></div>
</div><div><div>
The Market Access Operations Analyst position contributes to company success by being a key role to create and analyze Market Access data reporting and trends. This role will also be critical in executing data related tasks for the Market access team, and project management related functions. This role will support the Market Access team as needs arise, focusing on price trends, copay card utilization, distribution channel data needs, and payer invoice review.</div><br>
<div></div>
<div>
This role will need to remain up to date on legislative policies and measure impact to GRD portfolio.</div>
<ul>
<li>Analyzing and regularly updating complex data sets (payer mix, competitive market data etc.)</li>
<li>Organize and cross check discounts with Finance and Government pricing</li>
<li>Build and update policy forecast trackers with financial inputs</li>
<li>Support Market Access policy and contracting needs</li>
<li>Pricing analyses and reimbursement tracking</li>
<li>Pulling payer insights by plan and geography</li></ul><br>
<div></div>
<div>
The Market Access Operations Analyst role with work cross functionally with multiple functions such as Marketing, Patient Services, Health Economics and Outcomes Research (HEOR), Finance, Business Knowledge, Sales, New Product Planning and other departments. It will also work closely with third-party service providers.</div></div></div><div><div><div><b>
You will need to have</b></div>
</div><div><ul><li>BS/BA or advanced degree required.</li>
<li>1-2 years experience in the pharmaceutical/biotech industry in data analytics type roles.</li>
<li>Excellent written and verbal communication skills, including the ability to synthesize data and deliver a clear overview of Market Access insights.</li>
<li>Strong analytical (qualitative and quantitative), strategic thinking, creativity &amp; problem-solving skills.</li>
<li>Self-directed and confident, with ability to contribute to shared commitment and goals to achieve high standards of performance.</li>
<li>Ability to successfully manage multiple tasks and multifunctional resources concurrently while maintaining high attention to detail while responding to rapidly changing priorities and aggressive deadlines.</li>
<li>Proficient in SQL and MS Office, specifically Excel.</li>
</ul></div></div><div><div><div><b>We would prefer for you to have</b></div>
</div><div><ul><li>Knowledge of current US payer environment and Market Access dynamics.</li>
<li>Additional experience working with analysis or other data reporting tools (such as PowerBI).</li>
</ul></div></div><div><div><div><b>Location</b></div>
</div><div><div>
Hybrid role based in Boston, MA.</div></div></div><div><div><div><b>
Compensation</b></div>
</div><div><div><i>
The annual base pay for this position ranges from $80,000 to $130,000. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</i></div></div></div></div><div><b><i>
What we offer</i></b></div>
<div><br>
No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.</div>
<div></div>
<div>We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.</div>
<div></div>
<div>Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one&rsquo;s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.</div></div></div></div></div></div><p></p>

Operations Analyst, Americas Market Access, Global Rare Diseases

<p></p><div><p><b>Title</b>: Epic Analyst I, Professional Billing &amp; Claims
<br>
<b>Reports to</b>: Manager of Professional Billing and Claims
<br>
<b>Classification</b>: Individual Contributor<br>
<b>Location</b>: Boston (Hybrid)<br>
<b>Job description revision number and date</b>: V: 3.0; 11.3.2025</p><p><br>
Organization Summary:<br>
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving 150,000 Medicaid beneficiaries who receive primary care at 18 health centers across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities and to strengthen our health center partners.</p><p><br>
Job Summary:<br>
The Professional Billing Claims Analyst II position will be housed under a new subsidiary organization of C3, Community Technology Cooperative, LLC (CTC). To implement, maintain, support, and maximize the use of clinical, financial, and administrative portions of the software applications utilized by CTC in conducting daily operations under the direction of the Manager of Professional Billing and Claims. This includes:</p><div><ul><li><br>
Maintaining current clinical, financial, and administrative applications, implementing new clinical, financial, and administrative applications</li><li>Assisting in the assessment of workflow processes and assisting in process re-engineering to achieve efficiencies in departmental operations</li><li>Assisting users in developing reports and analyses, troubleshooting, and resolution of application issues</li><li>Working with the IT Education staff to assist in training users and in the development of documentation</li><li>Maintaining a level of knowledge about IT operations and network issues and maintaining current industry knowledge</li></ul></div><div><br>
Responsibilities:<br>
<ul><li>Ability to maintain current system applications</li><li>Facilitate end users&rsquo; ability to understand and maximize the use of the software to perform daily operations</li><li>Evaluate user knowledge and work with IT education staff to develop specialized training when necessary; educate users in system optimization</li><li>Acts as liaison between users and the software vendor(s)</li><li>Guides the modification of system applications in instances where current applications impede performance or where changes will enhance performance</li><li>Ensure system application updates are working properly before updates are loaded into the live system by coordinating testing and update dates with users and vendors</li><li>Integrate new application(s) in the existing HIS according to the implementation schedule</li><li>Respond to user questions with timely answers and/or referral to appropriate department/person</li><li>Assist users with technical problems by alerting HIS Operations staff to the need for repair or investigation</li><li>Coordinate with Database Analysts to provide expertise in the development of reports and analyses</li><li>Work with other IT staff to ensure interfaces between applications and systems are functioning properly</li><li>Maintain and periodically review dictionaries, assist in entering and maintaining user codes, maintain the security of applications, and ensure consistency between various dictionaries</li><li>Investigate on timely basis discrepancies in statistics which could indicate a problem with the accuracy of data</li><li>Work with application managers, staff from affected areas, and representatives from other impacted areas, to analyze computer system functions and compare data and existing systems both functionally and procedurally</li><li>Implement new clinical, financial, and administrative software, including add-on features, and/or new routines in existing applications</li><li>Participates with other IT staff and other clinical, financial, and administrative areas in the planning and implementation stages of the application, including the development of dictionaries</li><li>Work with Department Managers and IT Education staff to ensure training programs for use of applications are developed and conducted for all levels of users and participate in such programs when needed</li><li>Develop system documentation to supplement vendor manuals and which defines processes, procedures, and policies regarding utilization of various functions</li><li>Assist departments with the development of downtime procedures</li><li>Work with Operation Manager and staff to establish schedules for report production and system jobs to maintain balanced system utilization and minimize system degradation, if necessary</li><li>Sustain working knowledge of key functions of all aspects of the department in order to provide emergency coverage in the absence of others in the department</li><li>Work with Applications Manager to accomplish other departmental tasks</li><li>Notify the Applications Manager of requests for custom modifications to standard applications and of any updates to standard systems which replace existing custom modifications so that the Application Manager can take appropriate action</li><li>Assist in the development of IT policies and procedures and notify users as appropriate</li><li>Participate in applications on-call rotation for the information system</li><li>Participate in workgroups and committees as necessary</li><li>Demonstrates competent and effective job performance skills as evidenced by the volume, skill, and technical knowledge of work performed, neatness, accuracy, thoroughness, and completeness, and the ability to follow instructions</li><li>Strong attention to detail</li><li>Ability to manage multiple priorities in an effective and organized manner</li><li>Demonstrates the ability to interact effectively and in a professional manner with peers</li></ul>
Administration, and other customers as demonstrated by willingness to work with others to achieve CTC&rsquo;s goals<br>
<ul><li>Ability to present a friendly and positive manner, willingness to seek additional tasks</li><li>Responsibility to assist the department and/or peers, ability to be flexible and perform new tasks and adjust to change even under pressure</li><li>Ability to accomplish results by working effectively with or through other people</li><li>Ability to hear and communicate with others in a clear, understandable, and professional manner in person and on the phone</li><li>Ability and commitment to provide outstanding customer service</li><li>Ability to actively listen, demonstrate patience and empathy, and authentically engage with individuals in a caring and helpful manner</li><li>Ability to identify and resolve problems and maintain composure and sound judgment in difficult or stressful situations</li><li>Maintain current industry knowledge by attending industry seminars, reviewing professional literature, and communicating on a regular basis with other IT analysts</li><li>Required to travel onsite for site visits and project milestones either at the health center or the CTC office in Boston</li></ul></div><p></p><div><br>
Required Skills:<br>
<ul><li>Ability to understand, analyze, document, and explain business processes and the data that underly them</li><li>Experience working with Electronic Health Records, medical claims, and other health care data</li><li>Experience working with Clearinghouses to facilitate claims transmission preferred</li><li>Flexible and adaptable to change in a fast-paced environment</li><li>Demonstrated ability to work both independently and as part of a team</li><li>Demonstrated ability to thrive in a fast-past environment</li><li>Nuanced interpersonal communication skills</li><li>Weekly on-call will be a requirement for this position</li></ul></div><p></p><div><br>
Desired Other Skills:<br>
<ul><li>Familiarity with the MassHealth ACO program</li><li>Familiarity with Federally Qualified Health Centers</li><li>Experience working in a provider organization</li><li>Experience working in a managed care environment</li><li>Experience with anti-racism activities, and/or lived experience with racism is highly preferred</li></ul></div><p></p><div><br>
Qualifications:<br>
<ul><li>Bachelor&rsquo;s degree in a healthcare-related field, Information Systems or Business Management</li><li>Resolute Professional Billing Claims Administration and Electronic Remittance certification preferred, but not required</li><li>0-1 years of healthcare or Epic experience</li><li>Prior EHR support experience preferred, but not required</li></ul></div><p><b><i><br>
** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **</i></b></p></div>

Analyst I, Professional Billing & Claims

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