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benefit specialist

senior personal injury protection adjuster

First Chicago Insurance Company

<div><p>As a Senior Personal Injury Protection (&quot;PIP&quot;) Specialist, you will be responsible for evaluating and managing claims filed under the Personal Injury Protection (&quot;PIP&quot;) coverage of commercial and personal insurance policies. You will investigate claims, assess injuries, negotiate settlements, and ensure compliance with relevant laws and regulations.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Review and assess PIP claims to determine coverage, liability, and the extent of injuries.</li><li>
Conduct thorough investigation into the circumstances surrounding each claim, including obtaining medical records, police reports, and statements.</li><li>
Evaluate the nature and severity of injuries reported by first-party claimants through medical documentation, diagnostic tests, and expert opinions.
</li><li>Determine the applicability of PIP coverage based on policy terms, state regulations, and the specifics of each claim.
</li><li>Negotiate fair and equitable settlements with claimants, attorneys, and medical providers to resolve claims effectively.
</li><li>Maintain detailed and accurate records of claim files, including correspondence, investigation findings, settlement offers, and payment transactions.
</li><li>Communicate effectively with first-party claimants, legal representatives, medical providers, and other stakeholders to provide updates, address concerns, and facilitate the claims process.
</li><li>Ensure compliance with all relevant laws, regulations, and company policies throughout the claims handling process.
</li><li>Provide exceptional customer service to first-party claimants by addressing inquiries promptly and offering assistance throughout the claims process.
</li><li>Manage pre-authorization requests and identification of cases requiring an IME.
</li><li>Stay abreast of industry trends, legal developments, and medical advancements relevant to PIP claims to enhance expertise and effectiveness in the role.
</li><li>Complete a detailed analysis of claims where a new suit has been received inclusive of coverage, liability, and damages</li><li>
Manage and oversee litigation processes, working closely with legal counsel to develop strategies for case resolution</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
Bachelor's degree or equivalent work experience
</li><li>Previous experience in auto claim adjusting, preferably with a focus on commercial PIP claims in NJ and PA.
</li><li>Previous experience with AICRA in New Jersey and MVFRL in PA.
</li><li>Strong knowledge of insurance principles, coverage types, and regulations governing PIP</li><li>
Excellent analytical skills with the ability to assess complex situations and make informed decisions</li><li>
Effective negotiation skills and the ability to resolve conflicts and disputes</li><li>
Exceptional communication skills, both verbal and written, and the ability to convey information clearly and concisely</li><li>
Detail-Oriented with strong organizational and time management skills</li><li>
Proficiency in relevant software applications for claims management and documentation
</li><li>Previous litigation experience is preferred but not required.</li><li>
Prior Non-Standard Auto Claims experience a plus, not required.</li></ul><p></p><p><b><br>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</b></p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul></div><p></p>

Senior Personal Injury Protection Adjuster

<div>
 As a Senior Personal Injury Protection ("PIP") Specialist, you will be responsible for evaluating and managing claims filed under the Personal Injury Protection ("PIP") coverage of commercial and personal insurance policies. You will investigate claims, assess injuries, negotiate settlements, and ensure compliance with relevant laws and regulations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review and assess PIP claims to determine coverage, liability, and the extent of injuries.
  </li>
  <li>
   Conduct thorough investigation into the circumstances surrounding each claim, including obtaining medical records, police reports, and statements.
  </li>
  <li>
   Evaluate the nature and severity of injuries reported by first-party claimants through medical documentation, diagnostic tests, and expert opinions.
  </li>
  <li>
   Determine the applicability of PIP coverage based on policy terms, state regulations, and the specifics of each claim.
  </li>
  <li>
   Negotiate fair and equitable settlements with claimants, attorneys, and medical providers to resolve claims effectively.
  </li>
  <li>
   Maintain detailed and accurate records of claim files, including correspondence, investigation findings, settlement offers, and payment transactions.
  </li>
  <li>
   Communicate effectively with first-party claimants, legal representatives, medical providers, and other stakeholders to provide updates, address concerns, and facilitate the claims process.
  </li>
  <li>
   Ensure compliance with all relevant laws, regulations, and company policies throughout the claims handling process.
  </li>
  <li>
   Provide exceptional customer service to first-party claimants by addressing inquiries promptly and offering assistance throughout the claims process.
  </li>
  <li>
   Manage pre-authorization requests and identification of cases requiring an IME.
  </li>
  <li>
   Stay abreast of industry trends, legal developments, and medical advancements relevant to PIP claims to enhance expertise and effectiveness in the role.
  </li>
  <li>
   Complete a detailed analysis of claims where a new suit has been received inclusive of coverage, liability, and damages
  </li>
  <li>
   Manage and oversee litigation processes, working closely with legal counsel to develop strategies for case resolution
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or equivalent work experience
  </li>
  <li>
   Previous experience in auto claim adjusting, preferably with a focus on commercial PIP claims in NJ and PA.
  </li>
  <li>
   Previous experience with AICRA in New Jersey and MVFRL in PA.
  </li>
  <li>
   Strong knowledge of insurance principles, coverage types, and regulations governing PIP
  </li>
  <li>
   Excellent analytical skills with the ability to assess complex situations and make informed decisions
  </li>
  <li>
   Effective negotiation skills and the ability to resolve conflicts and disputes
  </li>
  <li>
   Exceptional communication skills, both verbal and written, and the ability to convey information clearly and concisely
  </li>
  <li>
   Detail-Oriented with strong organizational and time management skills
  </li>
  <li>
   Proficiency in relevant software applications for claims management and documentation
  </li>
  <li>
   Previous litigation experience is preferred but not required.
  </li>
  <li>
   Prior Non-Standard Auto Claims experience a plus, not required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salaries
  </li>
  <li>
   Commitment to your Training &amp; Development
  </li>
  <li>
   Medical and Dental
  </li>
  <li>
   Telemedicine Benefit
  </li>
  <li>
   401k with a generous company match
  </li>
  <li>
   Paid Time Off and Paid Holidays
  </li>
  <li>
   Tuition Reimbursement Training Programs
  </li>
  <li>
   Wellness Program
  </li>
  <li>
   Fun company sponsored events
  </li>
  <li>
   And so much more!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Job Posted by ApplicantPro
  </em>
 </strong>
</div>


<div>
 <strong>
  We are Hiring for a Trainee to learn and handle Auto Bodily Injury Casualty Claims!
  <br/>
  <br/>
 </strong>
 Are you a high performing Auto Liability PD Claim Professional, seeking advancement within your career?
 <br/>
 <br/>
 Are you interested in learning how to handle injury claims, up to and including attorney represented complex casualty claims?
 <br/>
 <br/>
 Are you currently in a Claims role and feel that there is no opportunity to grow your Claims career?
 <br/>
 <br/>
 If you answered
 <strong>
  <em>
   YES
  </em>
 </strong>
 , then look no further! First Chicago Insurance is recruiting a training class of ambitious individuals who currently excel within the auto liability PD claims insurance industry. No prior auto bodily injury/casualty claims handling experience required!
 <br/>
 <br/>
 At the end of the training program, you will be expected to and able to successfully investigate, evaluate, negotiate, and resolve bodily injury, uninsured/underinsured motorist bodily injury, and medical payments claims.
 <br/>
 <br/>
 The training class will run approximately 4-6 weeks and will be a balanced mix of classroom instruction and on-the-job/side-by-side training.
 <br/>
 <br/>
 Following is more information about this unique opportunity to elevate your insurance career:
 <br/>
 <br/>
 The Casualty Specialist Trainee will be responsible for the investigation and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss.
  </li>
  <li>
   Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability, status, and damages that are applicable for each claim.
  </li>
  <li>
   Process Bodily Injury, and coverage claims in accordance with established office procedures.
  </li>
  <li>
   Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.
  </li>
  <li>
   Research case and statutory law in order to conduct proper claim investigation.
  </li>
  <li>
   Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.
  </li>
  <li>
   Prepare and present claim evaluations for the appropriate settlement authority.
  </li>
  <li>
   Maintain reasonable expense factors.
  </li>
  <li>
   Handle other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of auto liability property damage claim adjusting experience is required.
  </li>
  <li>
   JD (Juris Doctorate) a plus!
  </li>
  <li>
   Non-standard Auto Claims handling experience preferred is not required.
  </li>
  <li>
   Excellent negotiation, written and verbal communication, organizational and interpersonal skills.
  </li>
  <li>
   Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  </li>
  <li>
   Proficiency in Microsoft Office products.
  </li>
  <li>
   Bilingual in Spanish preferred but not required.
  </li>
  <li>
   On-Site position in Bedford Park, IL.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salaries
  </li>
  <li>
   Commitment to your Training &amp; Development
  </li>
  <li>
   Medical and Dental
  </li>
  <li>
   Short Term Disability/Long Term Disability
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Flexible Spending Account
  </li>
  <li>
   Telemedicine Benefit
  </li>
  <li>
   401k with a generous company match
  </li>
  <li>
   Paid Time Off and Paid Holidays
  </li>
  <li>
   Tuition Reimbursement Training Programs
  </li>
  <li>
   Wellness Program
  </li>
  <li>
   Fun company sponsored events
  </li>
  <li>
   And so much more!
   <br/>
   <br/>
  </li>
 </ul>
 Estimated Compensation Range: $27.88/hr.-$31.25/hr.*
 <br/>
 <br/>
 <ul>
  <li>
   Published ranges are estimates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Job Posted by ApplicantPro
  </em>
 </strong>
</div>


Trainee Casualty Claims Specialist

<div>
 <strong>
  Attention Recent and Upcoming College Grads!
  <br/>
  <br/>
 </strong>
 Are you ready to rev up your career? Join First Chicago Insurance Company as a Full-Time Auto Claims Adjuster Trainee! This is your opportunity to dive headfirst into the dynamic world of insurance, surrounded by an energetic team that thrives on innovation and excellence. As you embark on this exciting journey, you'll develop invaluable skills in claims resolution while embracing a customer-centric approach. Experience the thrill of being onsite, where collaboration and fun are at the heart of everything we do.
 <br/>
 <br/>
 Be part of a culture that encourages high performance and celebrates your achievements. Your future starts here, and we can't wait to see the impact you'll make! You will be provided great benefits such as Medical, Dental, Vision Reimbursement, 401(k), Flexible Spending Account, Competitive Salary, Paid Time Off and Holidays, Tuition Reimbursement, Wellness Program, Commitment to your Training and Development, Work Hard Play Hard Days, and Fun events. Don't miss out-apply today!
 <br/>
 <br/>
 <strong>
  First Chicago Insurance Company (FCIC): What drives us
  <br/>
  <br/>
 </strong>
 Are you preparing for your upcoming graduation and starting your career? Are you a recent college grad looking for that perfect opportunity? If you are looking for a rewarding career in the insurance industry, and not just a job, we have the perfect opportunity for YOU! We offer the training and support to start your career in the insurance industry!
 <br/>
 <br/>
 <strong>
  Are you excited about this Auto Claims Adjuster Trainee job?
  <br/>
  <br/>
 </strong>
 As a Full-Time Auto Claims Adjuster Trainee at First Chicago Insurance Company, your day-to-day activities will be both engaging and rewarding! We will provide you with a top-notch training program, diving into training sessions designed to enhance your understanding of the claims process. Each day, you'll handle incoming claims by investigating details, corresponding with customers, and evaluating damages-all while maintaining a customer-first mindset. Your schedule will typically run Monday through Friday, allowing for a balanced work-life rhythm.
 <br/>
 <br/>
 You'll have the chance to shadow experienced professionals, learn the ropes, and gradually take on more responsibilities as you grow in your role. Get ready to challenge yourself and thrive in an environment where every day is a new adventure!
 <br/>
 <br/>
 <strong>
  Are you the Auto Claims Adjuster Trainee we're looking for?
  <br/>
  <br/>
 </strong>
 To excel as a Full-Time Auto Claims Adjuster Trainee at First Chicago Insurance Company, you'll need a dynamic skill set that empowers you to navigate the fast-paced insurance landscape effectively. Excellent analytical abilities are essential, as you'll be evaluating claims details and making informed decisions. Organizational skills will be your best friend, helping you manage multiple cases while staying on top of deadlines. Interpersonal skills are crucial for building rapport with clients, ensuring you can communicate effectively and empathically. Your verbal and written communication skills will shine as you engage in meaningful conversations over the phone and through documentation.
 <br/>
 <br/>
 Familiarity with software tools for claims processing will be beneficial as you dive into the systems used for managing and analyzing claims data. With these skills in your arsenal, you'll be set for success in this thrilling new career path!
 <br/>
 <br/>
 <strong>
  Knowledge And Skills Required For The Position Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent analytical, organizational, interpersonal and communication (verbal, written, and phone) skills
  </li>
  <li>
   Previous customer service experience
  </li>
  <li>
   In-Office and Hands-On Training!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ready to join our team?
  <br/>
  <br/>
 </strong>
 So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
 <br/>
 <br/>
 Estimated Compensation Range: $20/hr.-$30/hr.*
 <br/>
 <br/>
 <ul>
  <li>
   Published ranges are estimates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Job Posted by ApplicantPro
  </em>
 </strong>
</div>


Auto Claims Adjuster Trainee

McLarens

<div></div><div><div><div><div><div><div><div>Date: Apr 8, 2026
</div></div></div></div><div><div><div><div>Location:
Chicago - Remote, IL, US
</div></div></div></div><div><div><div><div>Company Brand: McLarens<br>
</div></div></div></div><p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Purpose</b></h2>
</div><div><p>
McLarens is searching for a <b>General Adjuster</b> working in a designated region with the ability to travel, as needed, to resolve various types of losses. This role&rsquo;s main responsibilities will be managing the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective. The General Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex exposures. We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self-starter.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2>
</div><div><ul><li>Receive and review claim intake daily.</li>
<li>Contact insurer, broker, and claimant to arrange appointment for first meeting.</li>
<li>Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.</li>
<li>Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.</li>
<li>Consult with construction contractors, engineers, and other experts for the purpose of determining damages.</li>
<li>Timely reporting to clients with clear and comprehensive content.</li>
<li>Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.</li>
<li>Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.</li>
<li>Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.</li>
<li>Prepare scope of damage, loss measure, and costs schedule.</li>
<li>Coordinate cost agreements with insured and claimant.</li>
<li>Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.</li>
<li>Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience and Qualifications</b></h2>
</div><div><ul><li>3-5 years of commercial/residential property claims experience.</li>
</ul><ul><li>4-year college degree.</li>
</ul><ul><li>Appropriate state adjuster license(s).</li>
<li>Regional claims experience.</li>
<li>Experience handling complex commercial losses preferred.</li>
<li>Established Broker/Carrier relationships.</li>
<li>Some experience with commercial and residential ISO policies to include manuscript interpretations.</li>
<li>Knowledge of Xactimate or other estimating platforms.</li>
<li>Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.</li>
<li>Excellent negotiation and communication abilities, both verbal and written.</li>
<li>Strong interpersonal and analytical skills.</li>
<li>Ability to plan and prioritize.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Physical Requirements</b></h2>
</div><div><ul><li>Travel to inspection sites. (regularly)</li>
<li>Move about indoors and outdoors to conduct inspections. (regularly)</li>
<li>Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)</li>
<li>Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)</li>
<li>May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)</li>
<li>Transport objects weighing up to or exceeding 50 pounds. (regularly)</li>
<li>Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)</li>
<li>Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)</li>
<li>Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)</li>
<li>Handle paperwork and files. (regularly)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Environment</b></h2>
</div><div><ul><li>May require working in outdoor weather conditions. (Occasionally)</li>
<li>May require working in stationary position. (Occasionally)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
</div><div><ul><li>Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance</li>
<li>Health Saving/Flexible Spending - access to flexible spending and health savings accounts</li>
<li>Retirement - 401(k) program with company match</li>
<li>Pet Benefits - ensuring the well-being of your extended family.</li>
<li>Identity Theft Insurance - offering security and peace of mind.</li>
<li>Wellness Programs - supports financial, physical, and mental well-being.</li>
<li>Career Development - fostering growth and advancement in the workplace.</li>
<li>Community Day of Service/Float Holiday - our Day of Service promotes community involvement, and our personal float holiday can be used as desired.</li>
<li>Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.</li>
<li>Employee Assistance Program - designed to provide life balance support and counseling.</li></ul></div></div></div><p></p><p><b><br>
The workplace</b><br>
<br>
Since 1932, we&rsquo;ve been who people turn to in tough times. That&rsquo;s a huge responsibility. It&rsquo;s also a<br>
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services<br>
firm, with a global network that delivers consistently excellent service supported by deep local<br>
expertise.<br>
<br>
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural<br>
resources, our people get everything they need to impact lives on a global scale. We take our<br>
development seriously and offer careers that empower our people to strive for bigger goals and<br>
reach new heights. And we&rsquo;ve got the expertise to help them get there: our Loss Adjusters boast an<br>
average of over 20 years' experience.<br>
<br>
We&rsquo;re building a culture where talent shines. Where ambition is everything. And people come first.<br>
It's your career, so why compromise?</p><div><br>
What Drives Us:<br>
<br>
At McLarens, our commitments shape every experience- for our clients, our people, and the<br>
communities we serve.<br>
<br>
<ul><li>Purpose: Positively impacting people and communities across the globe.</li><li>Progress: Excellence, expertise, and growth opportunities.</li><li>Place: Our culture of empowerment, support and belonging.</li></ul><br>
<b>
The Benefits:</b></div>
<div>
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought<br>
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you<br>
thrive.<br>
<br>
Here&rsquo;s what else we offer:<br>
<br>
<ul><li>Compensation: Competitive salary and performance-related incentives.</li></ul></div><ul><li><br>
Development: Access to technical training, global knowledge-sharing, and career growth</li></ul>
opportunities.<br>
<br>
<ul><li>Wellbeing &amp; Flexibility: Support to balance professional and personal life (e.g., hybrid work,</li></ul>
flexible schedule where applicable).<br>
<br>
<ul><li>Global Exposure: Opportunity to work with colleagues and clients across different countries.</li></ul><br>
<ul><li>Inclusive Culture: A collaborative environment where your voice and contribution are valued.</li></ul><br>
<p></p>
<p><b>
Individual progress, global purpose. It&rsquo;s all here at McLarens.</b></p><br>
<p></p>
<p><i>
Our Company is an equal employment opportunity employer. The Company&rsquo;s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.</i></p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Chicago</p></div></div></div><div></div>

General Adjuster

Langham Hospitality Group

<div>
 <br/>
 <br/>
 <strong>
  PRIMARY OBJECTIVE OF POSITION:
  <br/>
  <br/>
 </strong>
 <br/>
 <br/>
 Displays a professional demeanor to all arriving, departing and in-house guests and clients.&nbsp; Registers guests in and out of the hotel while promoting hotel amenities, services and upsells.&nbsp; Provide maximum levels of guest service while resolving guest concerns.&nbsp; Follows Langham Chicago and Forbes service standards.
 <br/>
 <br/>
 <br/>
 <br/>
 <strong>
  RESPONSIBILITIES AND JOB DUTIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Complete the registration process by inputting and retrieving information from the Front Office operating system, confirm pertinent information including number of guests and room rate. Promote Langham marketing programs. Make appropriate selection of rooms based on guest needs and activate electronic keys. Discreetly confirm the room number and rate. Provide welcome folders containing room keys, certificates, special promotions as appropriate.
  </li>
  <li>
   Verify and register credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler&rsquo;s checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions. Accurately post charges to guestrooms and house accounts using Front Office operating system.
  </li>
  <li>
   Promptly answer the telephone, assist guests, and input messages into the computer. Retrieve messages and communicate the content to the guest.&nbsp;
  </li>
  <li>
   Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate and compromise, which may include authorizing revenue allowances.
  </li>
  <li>
   Remain calm and alert, especially during emergency and/or heavy hotel activity.
  </li>
  <li>
   Field guest complaints, conduct through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve guest concerns. Plan and implement detailed defect resolution steps by using experienced judgment and discretion.
  </li>
  <li>
   Use the&nbsp;Brilliant guest recognition program to record guest preferences and exceed guest expectations.
  </li>
  <li>
   File registration cards in room number order and complete all Guest Reception work according to SOP&rsquo;s in place.
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  EXPERIENCE REQUIRED:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School graduate or equivalent preferred.&nbsp; College degree preferred with emphasis on Hospitality and Tourism.
  </li>
  <li>
   3 years of previous full-service guest relations experience required.
  </li>
  <li>
   Foreign languages preferred.
  </li>
  <li>
   Luxury hotel experience preferred.
  </li>
  <li>
   Knowledge of Front Office operating systems&nbsp;preferred.
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  SALARY RANGE
 </strong>
 :
 <br/>
 <br/>
 $21.26-$26.57/hour
 <br/>
 <br/>
 <strong>
  BENEFITS INCLUDED FOR FULL-TIME COLLEAGUES
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
  </li>
  <li>
   Paid Holidays
  </li>
  <li>
   Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums)
  </li>
  <li>
   Basic Life Insurance, AD&amp;D, and Short-Term Disability (company paid)
  </li>
  <li>
   Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase)
  </li>
  <li>
   401k plan with Roth option and employer match
  </li>
  <li>
   Free meals while on duty
  </li>
  <li>
   Uniforms and cleaning of uniforms (for applicable positions)
  </li>
  <li>
   Free and discounted hotel stays
  </li>
  <li>
   Discounted parking
  </li>
  <li>
   Guidance Resources &ndash; company paid benefit for personal counseling
  </li>
 </ul>
 <br/>
 <br/>
 <em>
  <strong>
   EOE, Including Disability/Veterans
   <br/>
   <br/>
  </strong>
 </em>
 <br/>
 <br/>
 <strong>
  About Langham Hospitality Group
 </strong>
 <br/>
 <br/>
 <br/>
 A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying&rsquo;nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
 <br/>
 <br/>
 <br/>
 Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.
 <br/>
 <br/>
 For more information about the property, please visit:&nbsp;https://www.langhamhotels.com/en/the-langham/chicago/
 <br/>
 <br/>
 <br/>
 &nbsp;
</div>


Guest Service Agent-Full Time - The Langham, Chicago

<div></div><div><div><div><div><div><div><div>Date: Apr 8, 2026
</div></div></div></div><div><div><div><div>Location:
Chicago - Remote, IL, US
</div></div></div></div><div><div><div><div>Company Brand: McLarens<br>
</div></div></div></div><p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Purpose</b></h2>
</div><div><p>
The <b>National General Adjuster</b> must be able to work independently or with minimal supervision handling larger and/or complex commercial property claims in a prompt, equitable, and professional manner. The NGA must have the ability to engage and direct experts of all disciplines, analyze coverage, and report accurate estimates of damage while managing all damage components of the loss. The NGA negotiates settlement of assigned claims to conclusion and must be available to assist other adjusters for field assistance as required or necessary.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2>
</div><div><ul><li>Examines claims forms, policies, client instructions, and other records to assist their client in determining coverage.</li>
<li>Reviews complex financial data, inventories, contracts, quotes, estimates and other documents, and applies sound adjusting techniques to determine loss amounts as covered by the applicable policy.</li>
<li>Engages and directs experts of all disciplines, analyzes coverage, and reports accurate estimates of damage while managing all damage components of the loss.</li>
<li>Prepares estimates of damage and supporting documents to convey the loss.</li>
<li>Prepares reports by collecting and summarizing information required by client, local, state, and federal government, and by McLarens.</li>
<li>Manages support teams or individual adjusters.</li>
<li>Controls claim costs.</li>
<li>Recommends litigation or subrogation when appropriate.</li>
<li>Successfully develops new business and market opportunities.</li>
<li>Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.</li>
<li>Maintains the appropriate licenses as required by the various state Departments of Insurance (DOI).</li>
<li>Performs other duties as instructed by their Director of Operations (DOO).</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience and Qualifications</b></h2>
</div><div><ul><li>4-year college degree or equivalent job experience required.</li>
<li>6+ years of claims adjusting or relevant experience.</li>
<li>National or Regional claims experience.</li>
<li>Experience handling complex commercial losses including time element.</li>
<li>In-depth knowledge of legal and regulatory requirements.</li>
<li>Ability to evaluate data and formulate claims strategy.</li>
<li>Negotiation skills to resolve large claims at minimal cost.</li>
<li>Ability to coordinate diverse individuals to resolve claims.</li>
<li>Highly organized, with ability to manage work involving large client volume.</li>
<li>Strong understanding of claims management technology applications.</li>
<li>Appropriate state adjuster license(s).</li>
<li>Superior written and oral communication skills.</li>
<li>Ability to work well in a team environment.</li>
<li>Must have strong analytical thinking and problem-solving skills.</li>
<li>Strong negotiation skills required.</li>
<li>Some travel is required.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Physical Requirements</b></h2>
</div><div><ul><li>Travel to inspection sites. (regularly)</li>
<li>Move about indoors and outdoors to conduct inspections. (regularly)</li>
<li>Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)</li>
<li>Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)</li>
<li>May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)</li>
<li>Transport objects weighing up to or exceeding 50 pounds. (regularly)</li>
<li>Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)</li>
<li>Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)</li>
<li>Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)</li>
<li>Handle paperwork and files. (regularly)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Environment</b></h2>
</div><div><ul><li>May require working in outdoor weather conditions. (Occasionally)</li>
<li>May require working in stationary position. (Occasionally)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
</div><div><ul><li>Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance</li>
<li>Health Saving/Flexible Spending - access to flexible spending and health savings accounts</li>
<li>Retirement - 401(k) program with company match</li>
<li>Pet Benefits - ensuring the well-being of your extended family.</li>
<li>Identity Theft Insurance - offering security and peace of mind.</li>
<li>Wellness Programs - supports financial, physical, and mental well-being.</li>
<li>Career Development - fostering growth and advancement in the workplace.</li>
<li>Community Day of Service/Float Holiday - our Day of Service promotes community involvement, and our personal float holiday can be used as desired.</li>
<li>Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.</li>
<li>Employee Assistance Program - designed to provide life balance support and counseling.</li></ul></div></div></div><p></p><p><b><br>
The workplace</b><br>
<br>
Since 1932, we&rsquo;ve been who people turn to in tough times. That&rsquo;s a huge responsibility. It&rsquo;s also a<br>
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services<br>
firm, with a global network that delivers consistently excellent service supported by deep local<br>
expertise.<br>
<br>
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural<br>
resources, our people get everything they need to impact lives on a global scale. We take our<br>
development seriously and offer careers that empower our people to strive for bigger goals and<br>
reach new heights. And we&rsquo;ve got the expertise to help them get there: our Loss Adjusters boast an<br>
average of over 20 years' experience.<br>
<br>
We&rsquo;re building a culture where talent shines. Where ambition is everything. And people come first.<br>
It's your career, so why compromise?</p><div><br>
What Drives Us:<br>
<br>
At McLarens, our commitments shape every experience- for our clients, our people, and the<br>
communities we serve.<br>
<br>
<ul><li>Purpose: Positively impacting people and communities across the globe.</li><li>Progress: Excellence, expertise, and growth opportunities.</li><li>Place: Our culture of empowerment, support and belonging.</li></ul><br>
<b>
The Benefits:</b></div>
<div>
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought<br>
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you<br>
thrive.<br>
<br>
Here&rsquo;s what else we offer:<br>
<br>
<ul><li>Compensation: Competitive salary and performance-related incentives.</li></ul></div><ul><li><br>
Development: Access to technical training, global knowledge-sharing, and career growth</li></ul>
opportunities.<br>
<br>
<ul><li>Wellbeing &amp; Flexibility: Support to balance professional and personal life (e.g., hybrid work,</li></ul>
flexible schedule where applicable).<br>
<br>
<ul><li>Global Exposure: Opportunity to work with colleagues and clients across different countries.</li></ul><br>
<ul><li>Inclusive Culture: A collaborative environment where your voice and contribution are valued.</li></ul><br>
<p></p>
<p><b>
Individual progress, global purpose. It&rsquo;s all here at McLarens.</b></p><br>
<p></p>
<p><i>
Our Company is an equal employment opportunity employer. The Company&rsquo;s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.</i></p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Chicago</p></div></div></div><div></div>

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