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senior software development engineer

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
As a Sr Software Development Engineer, you will play a crucial role within a collaborative team, focusing on the design, delivery, and operation of vital distributed systems. We are seeking passionate and positive individuals with strong technical skills and a drive to create and maintain innovative solutions.
Responsibilities<ul><li>
Build and maintain business-critical, enterprise-grade systems using modern technology and techniques.</li><li>
Ensure cross team collaboration with other Software Engineers, Business Analysts and Architects in the planning, design, development, testing, and maintenance of web- and desktop-based business applications is occurring</li><li>
Continuously learn and integrate the latest AI advancements into daily tasks.</li><li>
Deliver incremental value through continuous code releases.</li><li>
Drive long-term improvements - focusing on simplicity and maintainability.</li><li>
Collaborate with others to develop solutions that meet cross-organization needs.</li><li>
Translate business requirements into scalable and effective technical solutions.</li><li>
Develop technical documents to accurately represent application design and code</li><li>
Proactively monitor application health/metrics, and assist with production issue triage.</li><li>
Participating in peer-reviews of solution designs and related code.</li><li>
Ensure the security and privacy of protected health information.</li><li>
Continually refine yourself and others through learning and mentorship.</li></ul> 
Required Qualifications<ul><li>
5+ or more years of experience in Software Development working with a mix of front and back end technologies in a product oriented, cross functional engineering team</li><li>
Strong foundation in software engineering: problem solving, data structures, algorithms, patterns, concurrency.</li><li>
Hands on experience with a number of programming languages including but not limited to: C#, .NET, Java, and frontend frameworks such as Angular or React.</li><li>
Experience using full-stack development to ship and operate large-scale systems.</li><li>
Strong SQL skills and understanding of RDBMS such as SQL Server or PostgreSQL.</li><li>
A strong understanding of Microservice architecture.</li><li>
Experience with distributed systems design, implementation and operation at scale.</li><li>
Strong experience with version control (Git)</li><li>
Experience with Continuous Integration Continuous Deployment (CI/CD)</li><li>
Experience with Scrum/Agile development methodologies</li><li>
Clear and effective communication.</li></ul> 
Preferred Qualifications<ul><li>
Strong experience with the following technologies: C#, kafka, API contracts, docker, kubernetes, infrastructure as code, terraform.</li><li>
Software development experience using React with Typescript.</li><li>
Strong experience with MS SQL Server, Postgres or equivalent relational databases.</li><li>
Experience with an Application and Performance Monitoring platform. Ex: New Relic.</li><li>
Familiarity with cloud vendors: Azure, AWS or GCP.</li><li>
Experience establishing and maintaining CI/CD pipelines.</li><li>
Experience with TDD and testing frameworks.</li><li>
Experience doing Agile spikes on new ideas, and once decisions are made helping to carry out the implementation.</li><li>
Strong understanding of architecture principles, object-oriented design principles, and database design and implementation</li></ul>
Education<ul><li>
Bachelor's degree preferred/specialized training/relevant professional qualification.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$83,430.00 - $222,480.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/09/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Senior Software Development Engineer

The Walt Disney Company

<div><div>Job ID 10143375 Location New York, United States / Remote, United States Business Disney Advertising Date posted Mar. 02, 2026
This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>Department/Group Overview:
Supporting the Disney Advertising organization the Data Strategy team are subject matter experts in each of the following areas:<ul><li>
Identity</li><li>
Measurement</li><li>
Addressability</li><li>
Programmatic</li><li>
Data-forward business development</li></ul>
Job Summary:
We&rsquo;re looking for an individual to join the Data Science, Strategy, and Instrumentation Organization as a Sr. Data Science Engineer. The individual that fills this role will be responsible for driving data science and engineering development within a range of Advertising focus areas including identity, interoperability, measurement and Clean Rooms. They will be considered a technical expert within the team and have a major say in influencing development standards and data architecture. The ideal candidate naturally demonstrates initiative and a desire to design and optimize engineering processes.
Responsibilities and Duties of the Role:
Develop Pipelines + Implement Code (75%)<ul><li>
Design, develop and oversee the deployment of code in SQL, Python or other applicable languages to build client-facing analytical tools (REST APIs) and complex data pipelines.</li><li>
Design and develop the orchestration of processes (via Airflow or native cloud tools) that ingest, join and process terabytes of both structured and unstructured data from multiple sources to distribute to storage repositories and API endpoints for data collaboration, AI and machine learning deployment initiatives.</li><li>
Work with business leadership and technical teams to gather requirements and ensure development work meets business needs; communicate architectural designs to leadership to ensure scope is appropriately captured.</li><li>
Establish design standards for the development of data pipelines and engineering tools that leverage AI/ML; ensure code is consistent and repeatable.</li></ul>
Provide Thought Leadership &amp; Mentorship (25%)<ul><li>
Provide mentorship to junior team members by assisting with the scoping and architecture of projects from a technical lens.</li><li>
Provide expertise in development and architecture best-practices within SQL, Python, Airflow and cloud environments such as Google Cloud, Snowflake and AWS.</li></ul>
Required Education, Experience/Skills/Training:<ul><li>
Bachelor&rsquo;s degree in computer science, Mathematics, Statistics or related field and minimum of 5 years of experience (or Masters degree and minimum of 3 year of experience) working in a data engineering role.</li><li>
Proficiency using SQL within Cloud environments, preferably Google Cloud and Snowflake.</li><li>
Proficiency developing code, pipelines and orchestration processes in Airflow using Python.</li><li>
Proficiency in bash and other command-line programming tools such as Google Cloud/AWS SDKs and Snowflake SnowSQL.</li><li>
Experience creating technical documentation and writing/creating visuals to scope requirements for developers to implement.</li><li>
Experience working in an agile environment helping lead development of requirements, management of workflows and priorities, and generation of feedback to a data team.</li><li>
Innovative thinker capable of operating both in a strategic capacity (big-picture perspective, asks &quot;why&quot;) and a hands-on/execution capacity (detail-oriented, conscientious).</li><li>
Great organization, communication, and teamwork skills.</li><li>
Preference given to experience in digital advertising and advertiser-facing data products such as Data Clean Rooms.</li></ul>
#DisneyAdvertising 

The hiring range for this remote position is $135,200 to $208,400 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div></div></div></div>

Sr Data Science Engineer

Uber

<div>Employer: Uber Technologies, Inc.
 
 
Job Title: Software Engineer
 
 
Job Location: New York, New York
 
 
Job Type: Full Time
 
 
Rate of Pay: $171,000 to $209,000 per year
 
 
You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits .
 
 
Duties: Design, develop, and test software applications. Design, develop, and/or test software applications using company technology stack. Apply technical knowledge to evaluate complex data, developments, and projects in order to provide recommendations to resolve technical issues. Support the company's business operations and improve engineering productivity. Build software components that can be integrated into a fully functional software system. Solve production issues in product and system reliability. Build scalable software systems that handle some of the highest traffic of any system at the company. Work cross-functionally with engineers, data scientists and product managers to find ways to improve efficiency and provide a better experience for our users. Participate in the full development cycle from ideation to architecture design, to implementation, to productionization. May telecommute.
 
 
Employer will accept a Bachelor's degree in Computer Science, Engineering (Any), Information Technology, Mathematics, Physics, or related field.
 
 
Position requires: 
 
 
<ul><li>C++, Python, Java, GIT, or SVN;
</li><li>SQL or MySQL;
</li><li>Data structures and algorithms development and functionality;
</li><li>Designing technology stacks;
</li><li>Debugging and monitoring for production services;
</li><li>Distributed systems;
</li><li>Software Development Lifecycle.</li></ul></div>

Software Engineer

James Search Group

<div>
 
 
 AI/ML Engineer
 
 
 
 
 Location:
 
 New York, NY
 
 
 
 Compensation:
 
 $135,000 &ndash; $175,000 base + bonus + full benefits, (401(k), and more)
 
 
 
 Industry:
 
 Global P&amp;C Insurance
 
 
 
 
 
 
 About the role and the company.
 
 
 
 James Search Group is working closely with a top-tier global property &amp; casualty insurance carrier to identify an
 
 AI/ML Engineer
 
 to join their enterprise Data and Artificial Intelligence division. This team is driving innovation across the business by developing and scaling AI capabilities that unlock new value and improve decision-making across underwriting, claims, and customer engagement.
 
 
 
 
 
 As an AI/ML Engineer, you'll collaborate with senior team members to build, refine, and deploy predictive models and intelligent systems. The ideal candidate is skilled in analytics, curious by nature, and passionate about transforming complex data into practical solutions that deliver measurable business impact.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the development and deployment of AI/ML models&mdash;including classification, forecasting, uplift and propensity modeling, and foundational model tuning.
 </li>
 <li>
 Collaborate with cross-functional teams to identify use cases where data science can enhance operational efficiency and business performance.
 </li>
 <li>
 Partner with business, IT, and strategy teams to ensure AI models are scalable, impactful, and aligned with organizational goals.
 </li>
 <li>
 Communicate analytical findings clearly to stakeholders with varying levels of technical knowledge.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Data Science, Statistics, Mathematics, Computer Science, or a related quantitative discipline; Ph.D. a plus.
 </li>
 <li>
 Minimum of 2 years&rsquo; experience applying advanced analytics methods (e.g., decision trees, logistic regression, neural networks, random forests).
 </li>
 <li>
 Proficiency in R or Python for analytics and model development, including work with both structured and unstructured data.
 </li>
 <li>
 Proven ability to manage and integrate large, complex datasets and an understanding of end-to-end data modeling processes.
 </li>
 <li>
 Strong written and verbal communication skills with the ability to connect technical outputs to business strategy.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Internship or project experience in machine learning, AI engineering, or related roles&mdash;especially in insurance or financial services.
 </li>
 <li>
 Familiarity with actuarial concepts or insurance-specific data models.
 </li>
 <li>
 Enthusiastic about continued learning in AI/ML and staying current with new tools and methodologies.
 </li>
 <li>
 Comfortable in a collaborative, fast-paced, and agile working environment.
 </li>
 </ul>
 
 
 
 
 This is a unique opportunity to grow your career with a highly respected organization investing in next-generation analytics.
 
 
 
 
 
 
 Apply today
 
 to help reshape the future of insurance through data and AI innovation.
 
</div>

Machine Learning Engineer

QuantumBlack, AI by McKinsey

<div>
 
 Who You'll Work With
 
 
 
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 
 
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 As a Data Engineer II, you will design, build, and optimize modern data platforms that power advanced analytics and AI solutions.
 
 
 You&rsquo;ll collaborate with clients and interdisciplinary teams to architect scalable pipelines, manage secure and compliant data environments, and unlock the value of complex datasets across industries. You&rsquo;ll sharpen your expertise by working on innovative projects, contributing to R&amp;D, and learning from top-tier talent in a dynamic, global environment.
 
 
 Your work will drive lasting impact. By ensuring data is accurate, accessible, and production-ready, you&rsquo;ll enable clients to accelerate digital transformations, adopt AI responsibly, and achieve measurable business outcomes. Here&rsquo;s how you might contribute in a given year:
 
 
 <ul>
 <li>
 Develop a streaming data platform to integrate telemetry for predictive maintenance in aerospace systems
 </li>
 <li>
 Implement secure data pipelines that reduce time-to-insight for a Fortune 500 utility company
 </li>
 <li>
 Optimize large-scale batch and streaming workflows for a global financial services client, cutting infrastructure costs while improving performance.
 </li>
 <li>
 Develop pipelines for embeddings and vector databases to enable retrieval-augmented generation (RAG) for a global defense client.
 
 
 </li>
 </ul>
 You&rsquo;ll work in cross-functional Agile teams with Data Scientists, Machine Learning Engineers, Designers, and domain experts to deliver high-quality analytics solutions. Partnering closely with clients&mdash;from data owners to C-level executives&mdash;you&rsquo;ll shape data ecosystems that drive innovation and long-term resilience.
 
 
 This role offers an exceptional environment to grow as a technologist and collaborator. You&rsquo;ll develop expertise at the intersection of technology and business by tackling diverse challenges while collaborating with some of the best technical and business talent in the world.
 
 
 There is flexibility to hire at the Engineer I/II or Senior Engineer level, depending on your experience
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 Degree in Computer Science, Business Analytics, Engineering, Mathematics, or related field
 </li>
 <li>
 2+ years of professional experience in data engineering, software engineering, or adjacent technical roles
 </li>
 <li>
 Proficiency in Python, Scala, or Java for production-grade pipelines, with strong skills in SQL and PySpark
 </li>
 <li>
 Hands-on experience with cloud platforms such as (AWS, GCP, Azure, Oracle) and modern data storage/warehouse solutions such as Snowflake, BigQuery, Redshift, and Delta Lake
 </li>
 <li>
 Practical experience with Databricks, AWS Glue, and transformation frameworks like dbt, Dataform, or Databricks Asset Bundles
 </li>
 <li>
 Knowledge of distributed systems such as (Spark, Dask, Flink) and streaming platforms (Kafka, Kinesis, Pulsar) for real-time and batch processing
 </li>
 <li>
 Familiarity with workflow orchestration tools such as (Airflow, Dagster, Prefect), CI/CD for data workflows, and infrastructure-as-code (Terraform, CloudFormation)
 </li>
 <li>
 Understanding of DataOps principles including pipeline monitoring, testing, and automation, with exposure to observability tools such as Datadog, Prometheus, and Great Expectations
 </li>
 <li>
 Exposure to ML platforms such as (Databricks, SageMaker, Vertex AI), MLOps best practices, and GenAI toolkits (LangChain, LlamaIndex, Hugging Face)
 </li>
 <li>
 Familiarity with vector databases and understanding of low latency serving patterns is a plus
 </li>
 <li>
 Willingness to travel as required
 </li>
 <li>
 Strong communication, time management, and resilience, with the ability to align technical solutions to business value
 </li>
 </ul>
</div>

Data Engineer II - QuantumBlack, AI by McKinsey

Police Athletic League

<div>Who we are:
The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL&rsquo;s roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we&rsquo;re devoted to empowering communities and building the best places to work, and that goes for our own teams too.
Position Summary:
PAL is seeking an IT Support Engineer to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a on-site support across all PAL&rsquo;s NYC 17 locations for networked PCs, laptops, VOIP phones, PAL issues mobile phones, printers, PAL&rsquo;s Microsoft Active Directory domain and hosted in Azure and locally, and troubleshooting various network devices including switches and routers. Additionally, PAL relies heavily on the Office 365 Suite online tools, to support both on-site and hybrid work for all staff. The IT support Engineer will work closely with the Operations team, PAL&rsquo;s IT Business Partner providing enterprise managing IT services.
The IT Support Engineer will report to the Director of Operations.
What you&rsquo;ll do:
Technical Support and Troubleshooting:
<ul><li>Install, configure and troubleshoot desktop and laptop hardware, peripherals, operating system and firm business software.
</li><li>Serve as the primary contact to support internal company, end users, and IT operations
</li><li>Troubleshoot, analyze, resolve, and accurately documents various technical problems and resolutions (i.e. software, hardware and company specific applications)
</li></ul>IT Administration and Maintenance:
<ul><li>Responsible for hardware and software inventory management and administration
</li><li>Administration of Microsoft Exchange 365 and Active Directory
</li><li>Assist with IT projects including new IT system implementations and upgrades
</li><li>Apply analytical skills in order to solve complex technical problems and recommend alternatives
</li><li>Support day to day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems.
</li><li>Coordinate with HR to support IT onboarding and off-boarding tasks for new employees including AD account management and IT equipment set up / provisioning
</li><li>Troubleshoot and coordinate issues with PAL&rsquo;s Internet Service Provider Vendors and other IT vendors.
</li></ul>IT Project Management and Customer Service:
<ul><li>Provide the highest level of technical support to employees locally and remotely
</li><li>Establish and maintain effective working relationships with company staff, vendors, and IT business partners using strong customer service skills
</li><li>Respond promptly and clear to any tickets submitted in PAL&rsquo;s IT ticketing system and keep the ticketing information up to date.
</li><li>Work closely with PAL management team &amp; PAL&rsquo;s IT Business Partner to assure seamless communication between computers and network-based systems and peripherals.
</li><li>Continuously document IT operations process to assist with maintaining knowledge base
</li><li>Performs other IT related duties as required
</li></ul>Who you are/What you bring:
<ul><li>High school degree required; further education or certifications in IT, or related fields preferred
</li><li>Excellent computer skills, including proficiency in using Microsoft O365, Windows 10, Active Directory, Azure AD and Group Policy Office System Center Endpoint Protection, VPN
</li><li>Microsoft Certified Professional certification or other industry Certification preferred
</li><li>Basic network technology knowledge (LAN/WAN and wireless)
</li><li>Hardware experience must include desktops, laptops, Smartphones, VoIP phones, printers and scanners
</li><li>Ability to juggle multiple priorities, change &amp; adapt to organizational needs as they develop
</li><li>Effectively communicate complex technical issues both orally and in writing
</li><li>Experience in software/hardware configuration and deployment, and systems administration
</li><li>Monitoring server usage, internet service outages and IT support ticking queue
</li><li>Solid technical &amp; troubleshooting skills
</li><li>Ability to work independently and as a member of a team
</li><li>Strong problem-solving skills and ability to learn quickly
</li><li>Must thrive in a complex, multi-stakeholder environment
</li><li>Ability to lift and carry computer components up to 40 lbs. per item
</li><li>Ability to travel across NYC locations, Driver&rsquo;s license preferred
</li><li>Ability to quickly get up to speed and master new applications and software is critical
</li><li>Exceptional hardware and software problem-solving and analytical abilities
</li><li>Demonstrated proficiency with IT rollouts, migrations and upgrades are required
</li></ul>Compensation: The range for this role is $65,000 - $70,000 where the finalist falls in this range will be commensurate with skills and experience.
 
Benefits: PAL offers a comprehensive benefits package which includes health insurance, flexible spending account options, an employee assistance program, tuition reimbursement, pet insurance, life insurance, retirement savings options, a generous paid time off policy, training and more!
Location: In office presence is required at our headquarters located at 34 1/2 East 12th Street New York, NY 10003, in addition, travel locally within NYC to one to PAL office and community sites is required for both routine technical site visits and troubleshooting.
Start Date: March 2nd, 2026
At the Police Athletic League, we seek people who are talented, creative and passionate to help create a more inclusive city and better futures for our youth. We&rsquo;re devoted to empowering communities and building the best places to work, and that goes for our own teams too.
The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual&rsquo;s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy
Employment with PAL is contingent upon successful completion of all the Agency&rsquo;s lawful pre-employment checks, which may include a background check.</div>

IT Support Engineer

METARPO

Must Have Skills: Desktop Support Engineer, White Glove Support, Mac OS environments Nice to have skills: Good communication and problem-solving skills
 
Role Overview: 
We are seeking an experienced Desktop Support Engineer with strong expertise in White Glove Support for Executive Leadership Team (ELT) users of a high end premium retail organization. This role demands exceptional communication skills, deep technical knowledge, and a strong customer first mindset. The engineer will support high visibility VIP executives, ensuring seamless technology experience with minimal downtime.
 
Key Responsibilities: 
? Provide first-level and second-level technical support to end users.
 ? Install, configure, and upgrade hardware, software, and peripheral devices.
 ? Troubleshoot system issues including desktops, laptops, printers, networks, and applications.
 ? Perform system maintenance, diagnostics, and updates as required.
 ? Manage user accounts, permissions, and workstation configurations.
 ? Resolve issues through remote troubleshooting tools when required.
 ? Document technical issues, resolutions, and maintain logs for future reference.
 ? Coordinate with internal teams or external vendors for unresolved issues.
 ? Ensure minimal downtime by proactively identifying and resolving potential issues.
 
Required Skills & Qualifications: 
? Proven work experience as a Desktop Support Engineer, IT Support Technician, or similar role.
 ? Strong understanding of Windows OS, basic networking, and system configurations.
 
? Hands-on experience in installing and troubleshooting: 
o Operating systems
 o Software applications
 o Hardware components
 ? Familiarity with remote support tools (e.g., AnyDesk, TeamViewer, MS Quick Assist, etc.).
 ? Excellent communication skills with the ability to explain technical topics clearly.
 ? Strong problem-solving attitude and ability to work under minimal supervision.
 ? Customer-focused approach with a commitment to delivering high-quality support.
 
Preferred Qualifications: 
Certifications such as CompTIA A , Microsoft MCP/MCSA, or equivalent.
 Knowledge of ITSM tools like ServiceNow, Jira, ManageEngine, etc.
 Experience in Active Directory, user account management, and basic network troubleshooting.
 
Experience working in luxury retail, executive offices, or high-pressure corporate environments.
 Certifications such as CompTIA A , Microsoft MCP/MCSA, ITIL Foundation, or equivalent.
 Familiarity with end-user device lifecycle management and asset tracking

White Glove Support Engineer

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