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barista

banquet server

banquet server (part-time) Jobs in Los Angeles

banquet server (part-time)

bartender - the normandie club Jobs in Los Angeles

bartender - the normandie club

bartender/server

bartender server

Surf N Turf Tacos

Server for upscale speakeasy style lounge.Job Type: Part-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Shift:<ul><li>Evening shift</li></ul>Ability to Relocate:<ul><li>Los Angeles, CA 90015: Relocate before starting work (Required)</li></ul>Work Location: In person

Bartender/Server

Pouring with Heart

<div><div>Pouring with Heart is currently looking for a new Bartender at The Normandie Club, Los Angeles. We are excited to find a new family member. Below is a description of the role, give it a read-through, and if you think &ldquo;Hell yeah!&rdquo;, we&rsquo;d love to start a conversation. 
 
 
The Role&hellip; 
As a Bartender, you are the center of hospitality at The Normandie Club. Connecting with guests through your craft, knowledge, and enthusiasm for service to others. Your role is to bring the bar&rsquo;s culture and brand to life with every interaction, ensuring guests feel welcomed, cared for, and excited to return. This position requires a balance of technical skill, speed, creativity, and a people-first mindset.</div>
<div></div><div>About this Bar: 
https://www.thenormandieclub.com/ 
 
Main Duties, but are not limited to&hellip; 
<ul><li>Deliver exceptional guest experiences through speed, knowledge, and genuine hospitality.</li><li>Maintain an organized, well-stocked, and clean bar station throughout every shift</li><li>Contribute ideas to cocktail menus, seasonal features, and guest activations</li><li>Follow all health, safety, and compliance standards, including responsible alcohol service.</li><li>Partner with bar leadership to improve processes, share feedback, and participate in training and team meetings.</li><li>Assist teammates and jump in where needed to support the floor, service staff, or bar operations.</li></ul>
Duties may change, or new ones may be assigned at any time with or without notice. 
 
Required Skills/Qualifications 
<ul><li>5+ years of bartending experience in a high-volume or cocktail focused environment preferred</li><li>Strong product knowledge across spirits, beer, and wine, with a willingness to continuously learn</li><li>Ability to multitask in a fast-paced environment while keeping a calm, positive demeanor</li><li>Excellent communication skills with both guests and teammates</li><li>Strong organizational habits and attention to detail</li><li>Passion for hospitality, teamwork, and building community</li><li>Must be 21+ and have valid certifications for responsible beverage service (varies by state)</li></ul>
 
Physical Requirements 
<ul><li>Must be able to work on your feet for extended periods (up to 8 hours)</li><li>Ability to lift and move over 75+ pounds</li><li>Fast-paced movements and mobility required to cover bar and floor space efficiently</li><li>Ability to bend, reach, and perform repetitive motions as part of daily bar operations</li></ul>
 
What we offer&hellip; 
Pouring With Heart is more than a workplace, it&rsquo;s a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself. 
&bull; Health Care (Medical, Dental &amp; Vision) Full-time employees (30+ hours a week) are eligible. 
&bull; 401K: Access to a 401K retirement plan with a company match of 4% (for eligible employees). 
&bull; Employee Assistance Program (EAP): Access to mental health, financial wellness and many more resources through our EAP. 
&bull; Short/Long Term Disability and Life Insurance: Fully covered by the company for full time employees (30+ hours a week). 
&bull; Career &amp; Learning Development: Opportunities to grow with PWH, whether into leadership roles or through new markets across the country. Access to training, tastings, and workshops to build technical skills and product knowledge. 
<ul><li>Community Impact: PWH employees have the opportunity to impact their neighboring communities through local outreach, mentorship, and sustainability efforts.</li></ul>
&bull; Team &amp; Company Outings: We celebrate camaraderie both in and outside the bar through events, anniversaries, attractions, travel opportunities, staff appreciation parties and more! 
 
At Pouring With Heart, we raise the human spirit through community, camaraderie and connection.</div></div>

Bartender - The Normandie Club

Contour Data Solutions

<div>Senior Level 1 Help Desk Admin - End User Support
Job Location: LA Area- Customer Site
Full time position
Experience- 5+ years
Salary: 60-80k
Job Description:
Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc. Position requires an experienced, highly motivated Help Desk Admin with a minimum of one to three years' experience in Help Desk Support.
Major Responsibilities<ul><li>
5+ years of experience with IT helpdesk or support position.</li><li>
Ability to manage ticket queue
</li><li>First line of support to clients regarding software, hardware and systems.
</li><li>Respond to end customer issues through phone, email, remote-in software, and computer chat.</li><li>
Knows the Ins and Outs of a Network, Servers and Windows PC (HardwareOperating System)</li><li>
Have an understanding of an IP network, including switches/firewalls and how to troubleshoot different issues.</li><li>
Able to self-manage and hold themselves accountable.</li><li>
Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution.</li><li>
Enjoy people and care to develop strong relationships with clients.</li><li>
Be an optimist at heart.</li><li>
Resolves problem situations in a professional manner.</li><li>
Experience with iPhone/iPad/Android.</li><li>
Experience supporting phone systems from Microsoft Teams
</li><li>Experience with Apple computers in a networked environment.</li><li>
Nable RMM (remote management of computers).</li><li>
Experience supporting printers/copiers in a networked environment.</li><li>
Basic knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management.</li><li>
Support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc.</li></ul>
The Job:<ul><li>
Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems</li><li>
Invokes problem escalation procedures to coordinate recovery</li><li>
Isolates problem trends and ensures that troubleshooting efforts are completed</li><li>
Solves problems and makes decisions on a daily basis to help resolve issues</li><li>
Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department.
</li><li>Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service</li><li>
Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service</li><li>
Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service.</li><li>
Learn the ins and outs of our clients' unique work environments.</li><li>
Work to quickly resolving incidents submitted by our clients.</li><li>
Monitor alerts generated by our tools to resolve incidents before our clients are even aware.</li><li>
Enter all work as service tickets and time as it occurs.</li><li>
Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc.</li><li>
Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp.</li><li>
IT environment documentation to include system reviews and recommendations.</li><li>
Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages.</li><li>
Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning.</li><li>
Create technical documentation when needed</li><li>
Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components.</li><li>
Just as the Level 2/3 Engineers will be supporting you, you will also need to support them. We are a team and supporting those around us is a must!</li></ul>
Must Have qualifications
<ul><li>Working knowledge of Windows server administration
</li><li>Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified.</li><li>
Technical, analytical, interpersonal and organization skills required</li><li>
Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction</li><li>
Able to take ownership of and troubleshoot a broad variety of system problems</li><li>
Ability to work well with others, as well as independently. Attention to detail.</li><li>
Position requires on-call support including planned and unplanned responses to a 24x7 environment.</li></ul>
Bonus<ul><li>
Microsoft Certifications</li><li>
Working knowledge of ITIL principals and procedures.</li></ul>
Non-skill requirements:<ul><li>
Pass a background check.</li><li>
Able and willing to lift 50+ lbs of equipment.</li><li>
Be legal US citizen or have a USA work permit</li><li>
Reliable transportation</li><li>
Ability to work from home and/or customer site</li></ul></div>

Senior Level One Help Desk Admin- End User Support

City National Bank

<div>Overview:
<div>BUSINESS INTELLIGENCE (BI) DEVELOPER</div><div></div><div> 
WHAT IS THE OPPORTUNITY?</div><div>
As a member of City National's Data &amp; Analytics team you will drive, develop, and maintain BI reporting solutions for internal clients and colleagues. This is an exciting time of technology advancement and innovation across the bank.</div><div></div><div> 
WHAT WILL YOU DO?</div><div><ul><li>
Develop dashboards, visualizations, semantic data model, and reports.</li><li>
Develop high level and detailed designs for existing reporting platforms, development activities along with process improvements.</li><li>
Work with business users to gather requirements, troubleshoot report issues, and drive resolutions towards completion.</li><li>
Effectively communicate and collaborate with business users, T&amp;I support teams, providing an understanding of the problem and resolution.</li><li>
Become familiar with Operational Data Stores, Data Warehouse content, and other BI reporting data sources.</li><li>
Identify development and data quality issues, performing thorough testing and validation of reports, visualizations and dashboards in conjunction with business users.</li><li>
Setup and maintain access for new and current users in the BI Reporting environments.</li><li>
Research and trouble-shoot user-reported issues and incidents related to the BI reporting environment including performance, data discrepancies, access issues, etc.</li><li>
Be a self-starter, someone that will take the initiative to learn new things and research solutions without prompting.</li><li>
Ability to multi-task various projects and tasks with tight deliverables while keeping informed of existing and evolving development best practice, industry standards and technologies.</li><li>
Fosters and maintains good relationships with colleagues to meet expected customer service levels.</li><li>
Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.</li><li>
Develop and maintain positive, productive, and professional relationships with key business users to meet expected customer service levels.</li></ul></div><div></div><div> 
WHAT DO YOU NEED TO SUCCEED?</div><div>
Required Qualifications*<ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum 3 years of BI report development experience using Salesforce CRM Analytics, SAP Business Objects, Tableau, Power BI, or other Business Intelligence technologies or equivalent</li><li>
Minimum 3 years of direct SQL experience</li><li>
Minimum 3 years of experience in finance or banking.</li></ul><div>
</div><div><div>
Additional Qualifications</div><ul><li>
Direct experience with Oracle, MS SQL Server, and Snowflake preferred</li><li>
Direct experience with Oracle, MS SQL Server and Snowflake databases is strongly preferred.</li><li>
BS in Computer Science or a related technical field preferred.</li><li>
Direct experience with Salesforce CRM Analytics, Business Objects 4.2 or above, Tableau 2021 or above is strongly preferred.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Excellent oral and written communication and interpersonal skills.</li><li>
Strong organizational, multi-tasking, and time-management skills preferred.</li><li>
Ability to work independently or within a team for problem resolution</li><li>
Must demonstrate ability to multi-task and be flexible.</li></ul></div><div> 
WHAT'S IN IT FOR YOU?</div><div>
Compensation<div>
Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div> 
Benefits and Perks</div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>
Get a more detailed look at our Benefits and Perks.</div></div><div> 
ABOUT US</div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div> 
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. 
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 
 
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul> 
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div><div>
</div><div><div>
#CA-AP</div><div>
#LI-AP</div></div></div></div>

Business Intelligence (BI) Developer

Luxe Hotels

<div>Join the Luxe Team as a Banquet Server! 
The Luxe Sunset Boulevard Hotel is a AAA Four Diamond hotel, proudly standing as the only property of its kind in our competitive set and in the prestigious areas of Brentwood and Bel-Air. Our stunning 160-room boutique hotel offers guests distinguished service and timeless luxury, making us a sought-after destination in the heart of Los Angeles. 
 
Department: Banquets 
Accountable To: Director of Special Events 
Status: Non-Exempt 
Estimate Pay Range: $22.50 Hrly 
 
Primary Objective: 
Provide food and beverage service to event customers in an efficient and courteous manner in accordance with the standards and policies of Luxe Sunset Boulevard Hotel. 
 
Areas of Accountability:
<ul><li>Meets and exceeds customer and team member expectations by providing excellent Service and teamwork.
<ul><li>Provides value added service to the customers by doing whatever is reasonable and possible to meet or exceed customer expectations.</li>
<li>Communicates effectively with customers, co-workers, and supervisor.</li>
<li>Demonstrates teamwork by cooperating and assisting co-workers as needed.</li>
<li>Handles difficult situations effectively meets Luxe Sunset Boulevard Hotel service standards.</li>
</ul></li><li>Ensures proper set-up of all tables for assigned station.
<ul><li>Sets up table in accordance with Luxe Sunset Boulevard Hotel&rsquo;s standards.
</li><li>Inspects linen, silver, china, and all other table linen.</li>
</ul></li><li>Serves food, coffee, water and other beverages to customers, refills beverages as needed.</li>
<li>Receives customer&rsquo;s orders for any food or beverage that varies from the set menu.
<ul><li>Refers complaints on food or service to Banquet Manager.</li>
<li>Cooperates closely with other servers to ensure that prompt service is given at all times.</li>
</ul></li><li>Cleans banquet room and banquet kitchen area during and after banquet functions.</li>
<li>Sets up function rooms according to event orders and directions from supervisor.</li>
<li>Maintains general upkeep of function rooms and related public areas.</li>
<li>Ensures that floors, walls, and equipment are clean in function rooms.</li>
<li>Removes debris from public areas.</li>
<li>Stores all banquet furniture and equipment following conclusion of banquet.</li>
<li>Maintains properly all Banquet Department equipment, storage and work areas.</li>
<li>Reports any equipment in need of repair or replacement to supervisor or Engineering Department in a timely manner.</li>
<li>Keeps supervisor fully informed of all problems or matters of significance.
<ul><li>Gifts from guests such as products or alcoholic beverages need to be cleared by the manager and any items &ldquo;check out&rdquo; form is to be completed and signed by the manager.</li>
</ul></li><li>Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.</li>
<li>Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
</li><li>Adheres to company policies and procedures.
<ul><li>Attends work as scheduled.</li>
<li>Follows hotel&rsquo;s dress and grooming standards.</li>
<li>Minimizes safety hazards by following all safety rules and procedures.</li>
</ul></li><li>At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.</li>
</ul>Physical Requirements:
<ul><li>Pushing/Pulling: Average weight 60lbs constantly</li>
<li>Lifting/Carrying: Average weight 60lbs constantly
</li><li>Standing/Walking: Constantly. Standing/walking the majority of scheduled shift</li>
<li>Kneeling/Crawling: Constantly. Completing tasks throughout the hotel</li>
<li>Reaching: Constantly</li></ul></div>

Banquet Server

Little Dot Studios

<div>IT COORDINATOR
We Realize Potential in Your Story 
 
We are a multi-platform production company, social media agency, and digital media network who are currently on a quest to find an IT Coordinator to join our IT team - Is this your next opportunity?
The IT Coordinator will be at the frontline of innovation for our global team. This isn&rsquo;t just logging tickets - it&rsquo;s delivering world-class tech support in a high-octane media business. Whether you&rsquo;re troubleshooting in person or resolving complex requests virtually, you&rsquo;ll own the end-to-end tech experience, mastering a diverse stack of cutting-edge tools in an environment that never stands still.
PERKS OF THE JOB
 Stay healthy with a monthly health &amp; wellness stipend and free access to counseling sessions
 Enjoy regular Happy Hours, treats and events with your team
 Plan ahead with a 401K retirement fund
 Support your family with medical, dental &amp; vision insurance
 Invest in your growth both personally &amp; professionally with our Learning &amp; Development Program
️ Take flex time off for vacations, family time, or mental health days
 Enjoy long summer weekends by working half days on Friday
HOW YOU WILL SPEND YOUR TIME<ul><li>
Take ownership of support requests, ensuring they are logged and updated in appropriate systems.</li><li>
Configure and build end-user devices in a timely fashion for deployment at scale. This includes: MacBooks, PC&rsquo;s, and more.
</li><li>Carry out day-to-day maintenance, administration, and support on end-user accounts, devices, and experience.
</li><li>Assist with Media Ingest, Asset Optimization, and Server Management.</li><li>
Own the end-user experience from onboarding to offboarding.
</li><li>Provide ORG-wide, white-glove support.</li><li>
Inventory Management - ensuring inventory (both hardware and software) is kept up to date.</li><li>
Contribute to our growing IT knowledge base by updating both department and end-user documentation.</li><li>
Collaborate with the UK Tech Ops team on system updates, cybersecurity best practices, and organization-wide IT projects.</li></ul>
WHAT YOU NEED TO SUCCEED
Skills matter, experience is useful, attitude is everything.<ul><li>
ITIL Foundations</li><li>
Strong troubleshooting skills and experience providing end-user support in a Hybrid Environment.</li><li>
Recent experience working in an IT support role (preferably in media or tech).</li><li>
Familiarity with network fundamentals (VLANS, Subnetting, TCP/IP).</li><li>
Familiarity with Post Production tools: DaVinci Resolve, Affinity Studio, Adobe Creative Cloud.</li><li>
Familiarity with ticketing and project management services: FreshService and Asana.</li><li>
Experience with macOS, Windows, iOS, and Google Workspace.</li><li>
Experience with Google Meet and Neat conference room equipment.</li><li>
Familiarity with Mobile Device Management platforms: Iru (formerly Kandji) and Manage Engine.</li><li>
Focused and committed to providing excellent customer service and taking pride in managing support requests through to resolution.</li><li>
Ability to translate complex technical concepts into clear, actionable instructions for non-technical end users.</li><li>
Able to communicate effectively in a variety of settings and styles, getting the message across with the desired effect.</li><li>
Enjoys working hard in a fast-paced environment and open to change. Able to shift gears easily and able to learn quickly when facing new obstacles.</li><li>
Able to build rapport quickly with end users from all different levels of the organization. Ability to listen actively and show genuine empathy during sensitive interactions, diffusing high-tension situations comfortably.</li><li>
Uses time effectively and makes informed judgements on what to prioritize.</li><li>
Able to work effectively independently and as part of a team.</li><li>
Being resourceful - deal with ambiguity and use what&rsquo;s at hand to overcome obstacles.</li></ul>
Candidates must have unrestricted work authorization to work in the United States.
USE OF AI IN APPLICATIONS
Please keep it human; we want to get to know you - your thinking, and your originality. Whilst generative AI tools can be helpful for text refinement, we require your application to jobs at Little Dot Studios to be in your own voice and words. AI cannot be used to generate your responses and any applications appearing to be entirely AI-generated will not be progressed.
LITTLE DOT, BIG IMPACT
We&rsquo;re probably the biggest studio you didn&rsquo;t know was fueling your favorite content. We&rsquo;ve been one of the top dogs in the digital content space since 2013 (some would say, before its potential was even fully realized). We're proud to work with some of the hottest TV and movie studios, distributors, rights holders, sports federations and brands in the business.
WE ARE COMMITTED
Little Dot Studios is committed to a policy of Equal Employment Opportunity and does not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, pregnancy, age over 40, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, registered domestic partner status or any other basis prohibited by applicable law. Applicants with disabilities may be entitled to reasonable accommodation. Please inform LDS if you need assistance to complete any forms or to otherwise participate in the application process. LDS will consider for employment qualified applicants with a criminal history consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.
Not accepting submissions from search firms or recruiters.
Learn more about us, our values and our commitments please visit our website www.littledotstudios.com for more information.</div>

IT COORDINATOR

Codan Forsikring

<div>
 
 Description
 
 
 
 
 THE BROAD
 
 
 
 The Broad&rsquo;s mission is to make contemporary art accessible to the widest possible audience. Founded in 2015 on Grand Avenue in downtown Los Angeles by philanthropists Eli and Edythe Broad, the museum offers free general admission and presents an active Program of special exhibitions and innovative live events, all within a landmark building designed by Diller Scofidio + Renfro. Welcoming around 900,000 visitors per year, The Broad is a bustling public space and serves as home to the Broad collection, one of the world&rsquo;s leading collections of postwar and contemporary art, which continues to grow as new artists and artworks are added. The museum is also the headquarters of The Broad Art Foundation&rsquo;s worldwide lending library, which has been loaning collection works to museums around the world since 1984. An expansion of the museum will open before the 2028 summer Olympics in Los Angeles, creating even greater public access.
 
 
 
 About The Position
 
 
 
 In support of The Broad&rsquo;s mission, the Security team implements and continuously evolves a safety program to protect visitors, staff, artwork, and the facility. Working in close collaboration with the Visitor Experience team, Security champions the museum&rsquo;s mission by helping to create access to the widest possible audience. The Security team strives to create a welcoming, inclusive environment for all visitors in support of The Broad&rsquo;s mission-focused, best-in-class visitor experience program &mdash; modeling exemplary standards of service, leadership, and engagement both inside and outside the galleries. Reporting to the Director of Security, the Security Manager supports the execution and day-to-day operations of this program.
 
 
 
 Duties And Responsibilities
 
 
 
 
 
 Operations
 
 
 
 
 <ul>
 <li>
 Support the Director of Security in overseeing the daily operations of the Security team.
 </li>
 <li>
 Creates and maintains a secure environment through effective, personable, and empathetic enforcement of security and safety policies and procedures, championing access for the widest possible audience while ensuring a welcoming, inclusive experience that reflects The Broad's exemplary standards of service, leadership, and engagement both inside and outside the galleries.
 </li>
 <li>
 Manages Security team in the absence of the Director of Security.
 </li>
 <li>
 Supports the Director of Security in the day-to-day security operations, including supervising security supervisors and coordinating with contract security vendors to ensure alignment with museum standards.
 </li>
 <li>
 Sets and reinforces de-escalation as the standard approach for addressing security concerns, working to resolve incidents calmly, safely, and effectively.
 </li>
 <li>
 Responds to security incidents using de-escalation techniques and sound judgment to ensure safe and effective resolution.
 </li>
 <li>
 Implements and reinforces security best practices across the Security team, staying apprised of industry trends and informing the Director of Security accordingly, while ensuring the highest standards of conduct, appearance, and performance are consistently met.
 </li>
 <li>
 Continuously evaluates the effectiveness of security policies, procedures, operations, and equipment and, in consultation with the Director of Security, develops and implements improvements as needed.
 </li>
 <li>
 Uses and manages the organization&rsquo;s CCTV, access control/intrusion detection, and fire/life safety systems.
 </li>
 <li>
 Collaborates with the Director of Security on budget development and management.
 </li>
 <li>
 Conducts audits of security programs to ensure compliance with applicable policies and statutes.
 </li>
 <li>
 Conducts periodic safety inspections of security equipment and security assessments of museum facilities and grounds.
 </li>
 <li>
 Supports workplace violence prevention efforts, including training, incident response, and command compliance with applicable policies and regulations.
 
 
 </li>
 </ul>
 
 
 Incident Response
 
 
 
 
 <ul>
 <li>
 Provides first aid services as needed for visitors and staff.
 </li>
 <li>
 Leads incident response efforts, including conducting investigations of visitor and staff complaints, and other security-related incidents.
 </li>
 <li>
 Positively responds and addresses security concerns from visitors and museum staff in a timely manner while developing and maintaining positive relations with visitors, staff and management.
 </li>
 <li>
 Prepares clear, accurate, and timely incident and investigative reports.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Develops and administers safety and security training for Broad staff and works with contract security vendors to support alignment with museum safety and security standards.
 </li>
 <li>
 Provides ongoing training and development to the security officers to ensure alignment with The Broad mission and with industry standards and practices.
 </li>
 <li>
 Actively mentors security staff to embody the museum&rsquo;s values of welcoming, inclusive visitor engagement, modeling exemplary standards of service and professionalism both inside the galleries and outside, and fostering a shared commitment to championing The Broad&rsquo;s mission across the Security team.
 </li>
 <li>
 Ensures security staff complete required ongoing training, including visitor engagement, equity training, and safety and security protocols, in alignment with the museum&rsquo;s mission-focused visitor experience standards.
 
 
 </li>
 </ul>
 Additional duties as assigned.
 
 
 
 Requirements
 
 
 
 
 EXPERIENCE AND QUALIFICATIONS
 
 
 
 
 
 Professional Background
 
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; minimum of 5 years of supervisory experience in security, military, or law enforcement.
 </li>
 <li>
 Knowledge of security and emergency protocols.
 </li>
 <li>
 Basic knowledge of data networks, cabling/connectivity, and desktop/server hardware and software, including troubleshooting, and configuration.
 </li>
 <li>
 Experience protecting high-value or cultural property is strongly preferred.
 
 
 </li>
 </ul>
 
 
 Leadership and Interpersonal Skills
 
 
 
 
 <ul>
 <li>
 Demonstrated ability to lead, supervise, motivate, and develop staff and external service providers.
 </li>
 <li>
 Strong judgment, problem-solving, conflict resolution, and decision-making skills.
 </li>
 <li>
 Ability to handle tense or challenging interactions with composure and demonstrated experience utilizing de-escalation techniques. Experience modeling this approach for a team.
 </li>
 <li>
 Excellent communication skills, with the ability to interact effectively and professionally with all audiences and maintain a positive yet firm approach in high-stress situations.
 </li>
 <li>
 Ability to build and maintain effective working relationships across a large, diverse organization.
 </li>
 <li>
 Strong organizational skills, with the ability to manage multiple priorities and operate effectively in a fast-paced environment.
 
 
 </li>
 </ul>
 
 
 Visitor Experience &amp; Cultural Competency
 
 
 
 
 <ul>
 <li>
 Passion for The Broad&rsquo;s mission to create access to art for the widest possible audience, and understanding of the role Security plays in fulfilling this mission.
 </li>
 <li>
 Proven experience in visitor-facing or customer service roles, with a strong commitment to delivering a welcoming and inclusive experience.
 </li>
 <li>
 Demonstrated cultural awareness and sensitivity in all interactions, with a commitment to fostering an equitable, inclusive, and accessible environment for staff, vendors, and visitors.
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 Demonstrates integrity, professionalism, and respect in all interactions, consistently modeling high standards of engagement.
 
 
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 </ul>
 
 
 Technical and Operational Requirements
 
 
 
 
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 Strong writing and computer skills in Microsoft Office, with the ability to prepare reports, documentation, and communications.
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 Valid First Aid and CPR certification by the American Red Cross or be able to obtain within 90 days of hire.
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 Ability to pass federal, state, and city security clearances.
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 Valid driver's license and ability to drive as needed to support incident response, operational needs, and secure transport coordination.
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 Experience operating CCTV, access control/intrusion detection, and fire/life safety systems.
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 Must be available to respond to after-hours incidents and alarm activations, including nights, weekends, and holidays, as needed.
 
 
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 </ul>
 
 Additional Qualifications
 
 
 
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 Multilingual skills are strongly preferred to support audience interactions and engagement.
 
 
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 </ul>
 
 Physical Requirements
 
 
 
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 Performance of essential functions requires regular mobility including walking, climbing stairs, and standing for extended periods, both indoors and outdoors in varying weather conditions.
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 Work may require strenuous physical activity related to responding to emergencies or alarms.
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 Must be able to remain stationary as well as frequently move around public areas of the museum for extended periods of time, including outdoor deployments at ticketing and public-facing areas of the museum managing visitor arrivals in various weather conditions.
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 The Broad is committed to providing reasonable accommodations to qualified individuals with disabilities and welcomes conversations about access needs related to this role.
 
 
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 </ul>
 
 WORK ENVIRONMENT
 
 
 
 Work is performed both inside the museum and outdoors. This role requires both remaining stationary as well as frequently moving about the museum galleries to assist visitors through the museum, protect the safety of the artwork, answer questions, and provide a range of information to visitors.
 
 
 
 SCHEDULE
 
 
 
 The work schedule for this position involves evening and weekend hours, including some holidays.
 
 
 
 PAY RANGE
 
 
 
 $80,000 - $100,000 annually, based on applicant&rsquo;s education, experience, skills, and abilities, as well as internal equity and alignment with market data.
 
 
 
 Benefits
 
 
 
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 Medical, Dental, and Vision.
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 Employer paid short-term disability, long-term disability, and basic life insurance.
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 401(k) up to 4% match, with immediate vesting.
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 Additional generous 5% retirement contribution to eligible employees.
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 Accrued vacation, sick, volunteer days, and a floating holiday.
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 Free parking or free LA Metro pass or bike/walk stipend.
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 Discount at The Shop at The Broad, and at local eateries.
 
 
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 </ul>
 
 Additional Requirements
 
 
 
 In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment is contingent upon a satisfactory background and reference checks.
 
 
 
 TO APPLY
 
 
 
 Please submit your resume and letter of interest. We will only contact candidates selected for further consideration. No phone inquiries please.
 
 
 
 EQUAL OPPORTUNITY EMPLOYER
 
 
 
 The Broad is an equal opportunity employer, and we aspire to reflect the diversity of Los Angeles in both our staff and our visitors. It is the practice of The Broad to offer equal opportunity consistent with applicable federal and state law in all aspects of employment. All employment decisions will be made in compliance with applicable federal and state laws prohibiting discrimination on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), religion, creed, color, national origin, ancestry, marital status, sex, pregnancy, gender, gender identity, gender expression, age, medical condition (as defined by California law and including Acquired Immune Deficiency Syndrome (AIDS), actual or perceived), genetic information, physical or mental disability, sexual orientation, military or veteran status, having filed a discrimination complaint or any other status protected by applicable law. The Broad believes that by actively building a diverse workforce we can innovate, inspire, and engage with the widest possible audience.
 
 
 Reasonable accommodation will be made for qualified candidates with disabilities in accordance with the ADA and the ADAAA.
 
 
 Statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the job.
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Security Manager

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