key account manager

sales manager

commercial manager

senior commercial manager

client services partner

client services manager

HSBC

<div>
 <p>
  <strong>
   <u>
    About HSBC:
   </u>
  </strong>
 </p>
 <p>
  HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
  <em>
   (overall high level summary of the role)
  </em>
 </p>
 <p>
  <strong>
   Some careers have more impact than others.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re building the world&rsquo;s most powerful corporate and institutional bank &ndash; one that sets the standard for international commerce and institutional partnership. Our strength lies not just in our scale, but in our people, the unmatched power and depth of our international network, our distinctive global client franchise and the quality of our services. These are the cornerstones of our leadership in payments, trade, FX and corporate financing, and underpin our commitment to meet today&rsquo;s demands and shape the financial system of tomorrow.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking an ambitious Agency experienced to join our Issuer Services team, to manage a portfolio of client relationships, with a focus on developing effective relationships with key clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   In this role, you will:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Build effective customer relationships ensuring that Issuer Services (ISV) requirements are fully understood by the client and in turn client requirements, industry developments, and competitor information is articulated within ISV. This will involve liaison with the Global Relationship Managers and client visitation.
  </li>
  <li>
   Visit a minimum of top 5 clients on an annual basis with a stretch target of 10. Client visitation schedules to be in place and tracked. For certain key clients&rsquo;, visits to be on a more frequent basis.
  </li>
  <li>
   Monitor adherence to service level agreements, collating data, providing feedback, resolving operational deficiencies and implementing action plans where SLAs are not met by either ISV or the client.
  </li>
  <li>
   Cascade formal client surveys to the clients to solicit feedback
  </li>
  <li>
   Establish strong relationships with the client and seek out retentive opportunities as well as new opportunities, assisting the Business Development Manager.
  </li>
  <li>
   Be dealing with various product types, including conventional bonds, structured finance, project finance, syndicated loans, infrastructure finance, project bonds, Islamic finance and escrows.
  </li>
  <li>
   Be required to service transactions mainly focusing on, amongst others, the role of paying agent/fiscal agent/ escrow agent/custodian/account bank/cash manager/facility agent/security agent as well as dealing with amendment requests to existing transactions which will require co-ordinating comments with external counsel and peers.
  </li>
  <li>
   Be responsible for working closely with the Transaction Managers to ensure the smooth on-boarding of new transactions and effecting a successful take-over from the relevant Transaction Management teams for post-closing administration.
  </li>
  <li>
   In addition to having full deal oversight, be also be required to manage the non-operational aspects of these deals along with the Transaction Manager. This will include the deal closing process (including conditions precedent/subsequent matters); the managing of amendments, waivers and consent with internal and external parties (including client, lenders and counsel); managing internal processes (such as annual client reviews, internal escalation for problem/defaulted deals); and acting as a focal point for deal issue escalation
  </li>
  <li>
   Working closely with Client Services teams in other ISV offices on transactions, as appropriate. The Jobholder is expected to create a trusted partnership with the various other Client Service teams within ISV in order to maintain a high level of collaboration
  </li>
  <li>
   Provide operational support and assistance (for the client portfolio) on any related issues to the Centre of Excellence (CoE) teams in Malaysia and India, and act as an escalation point for local management.
  </li>
  <li>
   Weekly monitoring of new transactions (mandates/bids) to ensure any operational issues can be flagged in advance of on boarding.
  </li>
  <li>
   Ensure we enhance, enrich and deliver a smooth on boarding experience for the client. Ensure coordination with all internal stakeholders to ensure all on boarding requirements are being delivered on schedule.
  </li>
  <li>
   Review any non-core product or service requirements requested by the client and assess operational viability.
  </li>
  <li>
   Completion of all Business Risk Reviews (BRR&rsquo;s) on a monthly basis in a timely and accurate manner.
  </li>
  <li>
   Work closely with our Business Development Team to accompany and enhance the quality of our sales pitches.
  </li>
  <li>
   Ensure Treating customers fairly principles are adhered to at all times.
  </li>
  <li>
   Identify process/technology improvements for clients which will benefit client experience.
  </li>
  <li>
   Establish and maintain networks for co-operation with other HSBC businesses, to support the creation of solutions to client needs that span geographical/product boundaries and regulatory environments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications/Experience:
  </strong>
 </p>
 <p>
  <strong>
   To be successful in the role, you should meet the following requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Previous experience in a comparable role within Issuer Services/Capital Markets, Client Services.
  </li>
  <li>
   Strong networking and presentation skills required to build and enhance client relationships.
  </li>
  <li>
   Strong client network in the Saudi &amp; MENAT market would be a preference.
  </li>
  <li>
   Strong system and modelling skills.
  </li>
  <li>
   Proven ability to communicate with several teams on a daily basis both locally and globally.
  </li>
  <li>
   Ability to multi-task and manage frequently changing priorities.
  </li>
  <li>
   Sound understanding of legal documentation governing roles/products supported.
  </li>
  <li>
   Graduation degree is a must.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   *Please note that this job ad will close in 3 weeks (22/04/2026)
  </strong>
 </p>
</div>


Client Services Officer - Issuer Services

Zenith UK

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients&rsquo; businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 We are seeking a highly organized and client-focused Account Manager to join our team. The ideal candidate will have a background in performance and serve as the primary liaison between the agency and our clients, ensuring that all projects are delivered on time, within budget, and to the highest standards. This role requires excellent communication skills, strong project management abilities, and a deep understanding of marketing strategies and client needs.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the development and execution of media plans for clients across a variety of industries.
  </li>
  <li>
   Work along with reporting manager taking into account both the client's and the agency's key performance indicators.
  </li>
  <li>
   Ability to effectively manage multiple projects simultaneously, including setting priorities, meeting deadlines, translating strategies into innovative media, and working well under pressure.
  </li>
  <li>
   Collaborating with cross-functional teams to develop and execute effective media strategies.
  </li>
  <li>
   Manage day-to-day client relationships and communications.
  </li>
  <li>
   Build a strong rapport with clients and business partners.
  </li>
  <li>
   Mentor and guide junior planning team members.
  </li>
  <li>
   Quality control for all media planning.
  </li>
  <li>
   Overseeing team on day-to-day projects.
  </li>
  <li>
   To develop sound channel strategy and activation in line with the communication plan
  </li>
  <li>
   To develop and own the projects related to: Media Strategy, Consumer Insights Analysis, Identification of business challenges facing the client, Competitive Landscape Analysis, Media selection, Maximizing cost-efficiency, Timing and laydown, Budget levels by market etc.
  </li>
  <li>
   To own and oversee all output from the executives/admin to ensure accuracy of the documents shared internally and externally
  </li>
  <li>
   To be responsible for efficient/accurate admin for the group
  </li>
  <li>
   Ability to comprehend a client's requirements, pose appropriate inquiries, and devise a plan for utilizing media outlets (including creating a media plan and offering suggestions) in accordance with the client's goals.
  </li>
  <li>
   Strong analytical skills and ability to interpret data and market research
  </li>
  <li>
   Strong grasp of industry trends and best practices
  </li>
  <li>
   Ability to work on MS Office 365 software suite (Word, Excel, PowerPoint, Teams, etc..)
  </li>
  <li>
   In-depth knowledge of and experience with various media planning and buying tools and platforms, such as Z/X Plan, Statex, Global web Index(GWI), Euromonitor, World Advertising Research Center (WARC), Similar Web, etc..
  </li>
  <li>
   In-depth knowledge of various industry digital planning tools such as DV360, Google Ads, Meta Business Manager, Snap Chat Ads Manager, Twitter Ads Manager, TikTok Ads Manager
  </li>
  <li>
   Familiar with and able to describe the characteristics and advantages of the Group's various products and services.
  </li>
  <li>
   Knowledge of digital media and emerging technologies
  </li>
  <li>
   Good commercial acumen, able to understand the importance of driving ROI for both business partners and agency whilst being both efficient and effective
  </li>
  <li>
   Development of sound channel strategy and activation in line with the communication plan
  </li>
  <li>
   Development and ownership of projects related to: Media Strategy, Consumer Insights Analysis, Identification of business challenges facing the client, Competitive Landscape Analysis, Media selection, Maximizing cost-efficiency, Timing and laydown, Budget levels by market etc.
  </li>
  <li>
   Ownership and oversight of all output from the executives/admin to ensure accuracy of the documents shared internally and externally
  </li>
  <li>
   Responsible for efficient/accurate admin for the group.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 BS/MS degree in marketing or a related field.
 <br/>
 <br/>
 5 to 7 years of media planning and/or buying experience - with at least three years of online experience.
 <br/>
 <br/>
 Proven ability to mentor and lead a team of planning executives.
 <br/>
 <br/>
 Strong organizational skills, team player, ability to multitask, and work under pressure.
 <br/>
 <br/>
 Digital Certifications across the major platforms, including Meta (FB &amp; IG), Google, Snapchat, LinkedIn, Twitter, etc.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 R-2414P-2706
</div>


Manager - Media

IDC Research Inc.

<div>Overview:
<p><b>
About the Role &amp; Team</b></p><p>
IDC is seeking a <b>Consulting Manager to work in our Customs Solutions group.</b> The successful Consulting Manager will be able to engage clients to understand requirements and support delivery of custom market research projects to meet those needs. In this role, you will manage client communications and as part of a team facilitate on-time, high quality market research-based deliverables and customer experience with an eye towards growing customer relationships and business outcomes.<br>
<br>
The role will entail active management of day-to-day communications and engagement milestones with both external clients and internal stakeholders. The Consulting Manager will partner with IDC&rsquo;s centers of expertise, IDC analysts, sales, and other groups such as outside contractors as appropriate to yield the highest value for our customers.
</p><p>This position will offer growth opportunities in the form of varied exposure to IDC&rsquo;s custom solutions, experience in specific market research methodologies, and client leadership.</p><p><b><br>
What You&rsquo;ll Do</b></p><ul><li>
Operate with a client-centric orientation to maximize IDC value in terms of quality, timeliness, and customer experience.
</li><li>Manage projects that satisfy client requirements and address project specifications and timelines as proposed. Manage quality assurance in every stage of the engagement, e.g., proof-reading for accuracy, ensuring quality assurance on a dataset, etc.
</li><li>Leverage his/her experience and IDC&rsquo;s knowledge base to drive high-impact deliverable and content creation during project delivery and steer/moderate client conversations.
</li><li>Work with analyst teams to develop customized content narratives, structure analysis and drive overall engagement design.
</li><li>Contribute to, review and discuss deliverables with analyst delivery teams to achieve high quality and impactful client deliverables.</li><li>
Set and manage client expectations including creating and monitoring workplans, effective meeting management, driving ongoing team communications (internal &amp; external), managing project budgets and accounting related to engagements (revenue and expense recognition), managing competing priorities and orchestrating diverse internal and external project contributors</li></ul><div></div><div><b><br>
What You Bring</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree or equivalent experience required, master&rsquo;s degree is not required but a plus (MBA, etc.)</li><li>
Min 5 years of professional experience with a focus on client service and project management</li><li>
Subject matter expertise and a working knowledge of the ICT market is advantageous - A macro-level and ecosystem understanding of a broad set of technology topics and themes is desirable.
</li><li>Understanding of market research and related methodologies (e.g., qualitative and quantitative research, market modeling, etc.)</li><li>
Experienced in MS Office PowerPoint, Word, Excel, Outlook; performing calculations and analysis in Excel</li><li>
The ability to bring productive energy and intellectual leadership to cross-disciplinary project teams consisting of analyst subject matter experts and other IDC resources to bring the best out of the analysis and custom insights generated on projects.</li><li>
Strong analytical skills and writing ability are required for this position as well as the ability to present project findings confidently to senior audiences.</li><li>
Excellent communication skills with written and oral communications</li><li>
Strong project management skills are essential. PMP certification a plus</li><li>
Travel generally less than 10%
</li></ul><div><b>Why This Role Stands Out</b></div><div><br>
<br>
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.</div><div><br>
</div><div>Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.</div><div><b><br>
What We Offer</b></div><br>
<div></div><ul><li>
A permanent, full-time position with a hybrid working model.</li><li>
A benefit package to complete your salary</li><li>
You will be a part of a vibrant team that excels in delivering customer demands for decades and continues to service customer requirements through tailor-made solutions locally, regionally and globally.</li><li><b>
Individualized Culture:</b> An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy.</li><li>
A position in a <b>highly professional and globally respected market research and advisory firm</b>, where initiative leading to results is rewarded.</li></ul><div></div><div><b><br>
Equal Opportunity Employer</b></div><div><i>
IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.</i></div><div></div><p><br>
#LI-PC</p></div>

Consulting Manager

<div><b>Company Description</b><p><br>
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters&ndash;at the Moment of Service&trade;. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><p>
At IFS, we&rsquo;re flexible, we&rsquo;re innovative, and we&rsquo;re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society&rsquo;s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><p>
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><p>
By joining our team, you will have the opportunity to be part of a <b>global, diverse environment;</b> you will be joining a <b>winning team</b> with a <b>commitment to sustainability;</b> and a company where we get things done so that you can <b>make a positive impact</b> on the world.</p><p>
We&rsquo;re looking for innovative and original thinkers to work in an environment where you can <b>#MakeYourMoment</b> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><p>
If you want to change the status quo, we&rsquo;ll help you make your moment. Join Team Purple. Join IFS.</p><b><br>
Job Description</b><p><br>
The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in packing, positioning and integrating services to an opportunity. The IFS services portfolio includes customer success, implementation and consulting delivery, cloud managed services, and support &amp; maintenance. While the sales lead owns the overall customer relationship and enduring commercial responsibility, the CSP provides critical services presales guidance and advice.</p><p>
Working with sales and delivery teams, the CSP establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This individual is responsible for shaping how our portfolio of service offerings is positioned and sold to customers. They play a vital role in the sales process, requiring strong communication skills and the ability to influence deals internally. CSPs report to a regional team with a primary focus on a defined geographic territory.</p><p>
Throughout the sales cycle, the CSP is active from shaping the opportunity to closing the deal, always working in partnership with sales team. Key responsibilities include facilitating customer requirements discovery workshops, pitching services aligned with customer objectives, qualifying deals, and setting the services sales strategy.</p><p>
The CSP ensures that IFS proposals follow best practices and standards while minimizing risk to both the customer and IFS. Collaboration with many contributors is essential, but the CSP drives the services content of the bids, along with underpinning documentation, contracts, and Statements of Work (SOWs).</p><b><br>
Qualifications</b><br>
<ul><li>
Saudi National or current resident (Iqama)</li><li>
10+ years of experience in a customer facing and/or pre-sales role in &ndash; Customer success, professional services, management consultancy, project management; experience of customers undergoing transformation or digitalisation</li><li>
Proficiency in English and Arabic</li><li>
Strong verbal and written communication skills and presentation skills</li><li>
Strategic planning skills</li><li>
Thrives in a deadline-driven environment, working across multiple functions and geographical locations</li><li>
Willing to travel throughout the region as required</li><li>
Competency in using tools such as Microsoft Powerpoint, Excel, Power BI and Gen AI for data analysis, reporting, and presentation purposes.</li></ul><p><b>
Desirable</b>:</p><ul><li>
University degree, or equivalent professional qualifications, in a field relevant for the functional area or responsibility</li><li>
Experience from working with ERP, FSM or EAM applications</li><li>
Experience of agile development methodology</li><li>
Industry knowledge in one of IFS 6 core industries</li><li>
Proven experience in Sales methodologies (SPIN/MEDDIC etc)</li></ul><br>
<b>
Additional Information</b><p><i><br>
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</i></p></div><p></p>

Client Services Partner

Copperleaf Technologies Inc.

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2></div><div><p>
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters&ndash;at the Moment of Service&trade;. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><p>
At IFS, we&rsquo;re flexible, we&rsquo;re innovative, and we&rsquo;re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society&rsquo;s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><p>
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><p>
By joining our team, you will have the opportunity to be part of a <b>global, diverse environment;</b> you will be joining a <b>winning team</b> with a <b>commitment to sustainability;</b> and a company where we get things done so that you can <b>make a positive impact</b> on the world.</p><p>
We&rsquo;re looking for innovative and original thinkers to work in an environment where you can <b>#MakeYourMoment</b> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><p>
If you want to change the status quo, we&rsquo;ll help you make your moment. Join Team Purple. Join IFS.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in packing, positioning and integrating services to an opportunity. The IFS services portfolio includes customer success, implementation and consulting delivery, cloud managed services, and support &amp; maintenance. While the sales lead owns the overall customer relationship and enduring commercial responsibility, the CSP provides critical services presales guidance and advice.</p><p>
Working with sales and delivery teams, the CSP establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This individual is responsible for shaping how our portfolio of service offerings is positioned and sold to customers. They play a vital role in the sales process, requiring strong communication skills and the ability to influence deals internally. CSPs report to a regional team with a primary focus on a defined geographic territory.</p><p>
Throughout the sales cycle, the CSP is active from shaping the opportunity to closing the deal, always working in partnership with sales team. Key responsibilities include facilitating customer requirements discovery workshops, pitching services aligned with customer objectives, qualifying deals, and setting the services sales strategy.</p><p>
The CSP ensures that IFS proposals follow best practices and standards while minimizing risk to both the customer and IFS. Collaboration with many contributors is essential, but the CSP drives the services content of the bids, along with underpinning documentation, contracts, and Statements of Work (SOWs).</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Saudi National or current resident (Iqama)</li><li>
10+ years of experience in a customer facing and/or pre-sales role in &ndash; Customer success, professional services, management consultancy, project management; experience of customers undergoing transformation or digitalisation</li><li>
Proficiency in English and Arabic</li><li>
Strong verbal and written communication skills and presentation skills</li><li>
Strategic planning skills</li><li>
Thrives in a deadline-driven environment, working across multiple functions and geographical locations</li><li>
Willing to travel throughout the region as required</li><li>
Competency in using tools such as Microsoft Powerpoint, Excel, Power BI and Gen AI for data analysis, reporting, and presentation purposes.</li></ul><p><b>
Desirable</b>:</p><ul><li>
University degree, or equivalent professional qualifications, in a field relevant for the functional area or responsibility</li><li>
Experience from working with ERP, FSM or EAM applications</li><li>
Experience of agile development methodology</li><li>
Industry knowledge in one of IFS 6 core industries</li><li>
Proven experience in Sales methodologies (SPIN/MEDDIC etc)</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><p><i>
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</i></p></div></div></div><p></p>

Grand Community Co

<p><b>Job Title : Community &amp; Client Relationship Manager</b></p><p><b>Location : Riyadh </b></p><p><b>Industry: Marketing &amp; Advertising</b></p><p><b>Employment Type : Full time</b></p><p>Job Summary:</p><p>The Community &amp; Client Relationship Manager is responsible for ensuring exceptional client satisfaction by delivering top-tier influencer marketing services. This role oversees the operations and community teams, manages client expectations, develops strategies to exceed targets, and strengthens relationships with clients and influencers.</p><p><b>Key Responsibilities:</b></p><p><b>Client Management:</b></p><ul><li><b>Client Success:</b> Ensure client satisfaction by delivering top-notch influencer campaigns aligned with their goals.</li><li><b>Relationship Building:</b> Foster strong relationships with current and previous clients through regular communication and trust-building initiatives.</li><li><b>Strategic Planning:</b> Develop and execute client-specific plans and strategies, including a yearly calendar of activities and recommendations.</li><li><b>Meetings &amp; Updates:</b> Conduct ongoing weekly meetings with clients to review progress, provide updates, and propose innovative solutions.</li></ul><p><b>Team Management:</b></p><ul><li><b>Leadership:</b> Manage and mentor the operations and community teams to achieve KPIs and develop their skills.</li><li><b>Shift Oversight:</b> Organize and manage a 24/7 operational schedule, ensuring smooth transitions between shifts.</li><li><b>Performance Monitoring:</b> Track team KPIs, provide feedback, and create tailored development plans to improve efficiency and performance.</li></ul><p><b>Campaign Oversight:</b></p><ul><li><b>Execution Excellence:</b> Oversee the execution of influencer marketing campaigns, ensuring timely delivery and quality standards.</li><li><b>Influencer Management:</b> Handle relationships with influencers, ensuring they align with campaign requirements and brand values.</li><li><b>Campaign Monitoring:</b> Track the performance of campaigns, provide detailed reports, and identify areas for improvement.</li></ul><p><b>Sales Support:</b></p><ul><li><b>Collaboration:</b> Work closely with the sales team to ensure seamless communication with clients.</li><li><b>Closing Deals:</b> Assist in finalizing agreements and upselling services to existing clients by identifying additional opportunities.</li></ul><p><b>Operations:</b></p><ul><li><b>Coordination:</b> Ensure smooth communication and collaboration across departments, including sales, marketing, and client success teams.</li><li><b>Process Improvement:</b> Identify bottlenecks in operations and recommend improvements for greater efficiency and effectiveness.</li><li><b>Reporting:</b> Prepare and share weekly, monthly, and quarterly reports on team performance, client satisfaction, and campaign success metrics.</li></ul><p><b>Strategy &amp; Growth:</b></p><ul><li><b>Market Insights:</b> Stay updated on influencer marketing trends to ensure Grand Community remains a market leader.</li><li><b>Innovation:</b> Propose new initiatives to enhance services, attract clients, and improve operational workflows.</li><li><b>Business Development:</b> Contribute to the growth of the company by identifying and pursuing new business opportunities.</li></ul><p><b>Job Requirements:</b></p><p>&middot; Bachelor&rsquo;s degree in business administration, Marketing, Communications, or a related field.</p><p>&middot; Minimum of 5 years of experience in operations, community management, or a related role.</p><p>&middot; Fluent in English.</p><p>&middot; Possession of a car with a valid driving license.</p><p>&middot; Strong organizational and time-management skills.</p><p>Job Type: Full-time</p><p>Pay: From ﷼1,000.00 per month</p><p>Location:</p><ul><li>Riyadh (Preferred)</li></ul><p>Work Location: In person</p>

Community & Client Relationship Manager

National Blood and Cancer Center

<div><div><b>We&rsquo;re Hiring:-Business Development Manager (Riyadh - Full-time).</b><br>
<b>
</b><br>
The Business Development Manager is responsible for driving the growth of revenue of NBCC by creating new business opportunities, developing strategic partnerships, and enhancing the center&rsquo;s market position. This role involves developing and executing business development strategies, expanding referral networks, improving patient acquisition, and supporting the overall strategic direction of the center.<br>
<br>
<b>Key Responsibilities:</b><br>
<b>
</b><br>
<b>Business Growth &amp; Strategy:</b></div><ul><li>
Develop and implement business development strategies aligned with NBCC&rsquo;s vision and objectives.</li><li>
Conduct market research and competitive analysis to identify growth opportunities in healthcare services.</li><li>
Prepare business cases, feasibility studies, and financial models for new services or partnerships.</li><li>
Lead initiatives to expand medical services (e.g., specialty clinics, wellness programs, corporate packages).</li><li>
Develop and implement marketing strategies to promote new services e.g. (Radiotherapy, home care, Day procedure, Nuclear Medicine).</li><li>
Develop a clear roadmap for market penetration and expansion, including setting short-term and long-term objectives.</li><li>
Analyze internal resources and capabilities to ensure alignment with strategic goals.</li></ul><div><br>
<b>
Market Research:</b></div><ul><li>
Conduct ongoing analysis of the healthcare landscape to identify new opportunities for growth.</li><li>
Monitor competitor activities and market trends to maintain a competitive advantage.</li><li>
Gather data and insights on patient demographics, community health needs, and referral patterns.</li><li>
Evaluate potential new markets for service expansion and facility development.</li></ul><div><br>
<b>
Partnerships &amp; Networking:</b></div><ul><li>
Build and maintain strong relationships with referring physicians, hospitals, corporate clients, NGO and insurance providers.</li><li>
Identify and negotiate strategic partners, joint ventures, or collaborations with healthcare providers and community organizations.</li><li>
Develop outreach programs targeting corporations, schools, and community groups to promote health services.</li><li>
Negotiate and develop strategic agreements and contracts to drive patient referrals and collaborative ventures.</li><li>
Represent the medical center at industry events, professional associations, and networking functions.</li><li>
Act as the primary liaison between the medical center and external partners to ensure smooth collaboration.</li></ul><div><br>
<b>
Sales management:</b></div><ul><li>
Lead the development of effective sales strategies and promotional campaigns for new services.</li><li>
Prepare and deliver compelling presentations to potential partners and client groups.</li><li>
Organize and host events like health seminars and open houses to promote the medical center's services.</li></ul><div><br>
<b>
Client Relationship Management:</b></div><ul><li>
Cultivate and strengthen relationships with existing partners to ensure continued loyalty and business.</li><li>
Serve as a dedicated account manager, addressing client inquiries and resolving any issues promptly.</li><li>
Regularly communicate with partners to provide updates, gather feedback, and identify new opportunities for collaboration.</li><li>
Track and report on client satisfaction and retention rates to senior management.</li></ul><div><br>
<b>
Financial Acumen:</b></div><ul><li>
Develop and manage the business development budget, ensuring all initiatives are cost-effective.</li><li>
Conduct financial feasibility studies for new business ventures and service lines.</li><li>
Forecast revenue and track profitability of business development projects.</li><li>
Provide detailed financial reports and analysis to support strategic decision-making.</li></ul><div><br>
<b>
Reporting:</b></div><ul><li>
Prepare and present regular reports for the COO on the progress of all business development activities.</li><li>
Track key performance indicators (KPIs) such as patient acquisition rates, referral volumes, and partnership ROI.</li><li>
Provide detailed analysis of sales data and market trends to inform future strategies.</li><li>
Document all client and partner interactions in a CRM system for accurate record-keeping.</li></ul><div><br>
<b>
Team Collaboration:</b></div><ul><li>
Work closely with the medical team to understand clinical capabilities and service offerings.</li><li>
Coordinate with the administrative and operational teams to ensure seamless implementation of new programs.</li><li>
Collaborate with the marketing department to create a cohesive brand message and promotional materials.</li><li>
Act as a bridge between external partners and internal departments to ensure alignment and efficiency.<br>
</li></ul><div><b>Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree in business administration, Marketing, Healthcare Management, or a related field. MBA is preferable.</li><li>
Minimum of 5 years of experience in business development, sales, or a similar role, preferably within the healthcare or medical industry.</li><li>
Excellent negotiation, presentation, and interpersonal skills.</li></ul></div>

Business Development Manager

Explore 980+ Client services manager in Riyadh this April. Find roles across top companies and apply now to boost your career.

980 client services manager jobs In Riyadh

Client Services Officer - Issuer Services

Manager - Media

Consulting Manager

Client Services Partner

Client Services Partner

Community & Client Relationship Manager

Business Development Manager