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professional services consultant Jobs in Riyadh

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cloud sales manager - ksa

client services manager

Tamkeen Human Resource (THR)

<div>
 
 
 Role-Specific Responsibilities &amp; Requirements:
 
 
 <ul>
 <li>
 The Project Manager will oversee the full scope of VIP client services, including managing and coordinating personal assistants, private chauffeurs, babysitter&rsquo;s services, and any other dedicated support staff required to deliver a high-end service. This role ensures that every aspect from transportation and personal support to guest hospitality is executed with discretion, professionalism, and consistency with our luxury brand standards.
 </li>
 <li>
 Anticipate VIP clients&rsquo; needs and preferences proactively; take initiative to deliver personalized, tailored services that exceed expectations.
 </li>
 <li>
 Handle escalated issues or complaints, especially sensitive or high-stakes ones promptly and professionally while maintaining confidentiality.
 </li>
 <li>
 Supervise, train and motivate a dedicated VIP-services team ensuring team performance, professionalism, and consistent adherence to luxury service standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in hospitality management, Business Administration, Hotel Management, or a related field.
 </li>
 <li>
 Preferably concierge management experience
 </li>
 <li>
 Experience: 3&ndash;5 years of proven experience working with VIP or high-profile clients ideally within luxury hospitality, private concierge services, elite guest relations, or similar high-end client-service environments.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication &amp; interpersonal skills confident working with VIP/high‑profile clients.
 </li>
 <li>
 Strong leadership, team coordination, and staff‑management capabilities.
 </li>
 <li>
 Great attention to detail and strong organizational skills, able to handle complex, multi‑layered schedules.
 </li>
 <li>
 Effective problem‑solving and decision‑making under pressure, especially in time‑sensitive VIP contexts.
 </li>
 <li>
 Commitment to confidentiality, professionalism, and maintaining a luxury‑brand standard of service.
 </li>
 </ul>
</div>

Project Manager

Sscegypt

Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.KEY RESPONSIBILITIESKey Accountabilities1. Client Interaction Management<ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul>2. Client Accounts Management Responsibilities<ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul>3. Due Diligence and Compliance<ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul>4. Process Improvement<ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul>5. Information Security Obligations<ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul>o Confidentiality of information by promising that data should only be accessed by authorized people.o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.o Availability of information, by ensuring that users under their control have access to information and associated assets when required.<ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul>JOB SPECIFICATIONQUALIFICATION<ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul>CERTIFICATION<ul><li>CME-1 Certification is required.</li></ul>EXPERIENCE<ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul>COMPETENCIES<ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul>INTERNAL & EXTERNAL COMMUNICATION<ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul>Important Note:<ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

<div>
 
 
 The Role
 
 
 
 Based on-site at the client&rsquo;s office in Riyadh, the Transcreation Director will work closely with the local client, Tag&rsquo;s Global Head of Language and Cultural Services, Operational Heads (UK), Client Service Department (UK) and Tech (UK) to provide the management of end-to-end translation, localisation, proofreading and editorial quality assurances for it&rsquo;s multilingual digital content via Sitecore CMS and Tag&rsquo;s CAT tools.
 
 
 This includes materials for the client&rsquo;s corporate website, social media platforms and marketing campaigns. The role will help to set the standard for and ensure linguistic accuracy, cultural relevance and consistency with the client&rsquo;s branding and tone of voice, supporting their objective to expand its international visibility and investor communications.
 
 
 The role will have strategic oversight of transcreation quality and tone and have final review of high-impact editorial content. Working closely with our agency network partner and our internal team including a Transcreation Manager (India) and a Technical Delivery Manager (TBC) the role will coordinate quarterly performance and brand alignment reviews and be responsible for monthly and quarterly reconciliation of translation costs against project scope, whilst regularly managing client expectations if any forecast project creep results in additional budget requests.
 
 
 The role will help to grow the Localization and Creative Production business and bring in new business, supporting the wider Tag business in developing service offering and providing overall strategic support. It requires someone who can think strategically, build strong relationships with the local clients, work well with colleagues across the business, establish connected, efficient ways of working, who understands how to drive a profitable business, and who has strong management skills.
 
 
 They will need to be financially numerate, project a strong presence internally and externally, ensure deliverables meet or exceed client expectations, and help develop strategic, long term solutions for the account.
 
 
 
 
 
 
 Overall Description
 
 
 
 On a day-to-day level you will manage, and take ownership of the team and act as the primary escalation point, including establishing any best practices to serve our client across various service offerings, whilst empowering and enabling your team to deliver superior service. The role focuses on client engagement, operational excellence, continuous improvement, and team development. This role establishes goals and success metrics that align with the overall business and client objectives while building client relationships at the operational level.
 
 
 They will support the Transcreation team by monitoring and analysing the current production workflows and systems to check that they are efficient and effective in the development of briefed content. They will develop a strategy for improvements when necessary.
 
 
 
 
 
 
 Translation / Transcreation / Language Adaptation Management
 
 
 <ul>
 <li>
 Ensure creative excellence in projects by following set creative procedures including interpretation and consolidation of client briefs.
 </li>
 <li>
 Brief local copywriters on content to be adapted in their local languages. Brief translators on short and long copy translation projects.
 </li>
 <li>
 Manage and build trusting relationships with translators and copywriters to translate, adapt copy and proofread artwork.
 </li>
 <li>
 Assess quality of the adaptations received from copywriters, with assistance from the TM as and when needed. Ensure accuracy and reliability of copy and the consistency of messaging/positioning for the brands across all media and markets.
 </li>
 <li>
 Have understanding of AI-enabled language execution/management systems and how to decide upon the most appropriate path to completion.
 </li>
 <li>
 Analyse files and managing translation projects on the translation portal. Liaising with the localisation team for support on file processing and translation memory management.
 </li>
 <li>
 Liaise with internal teams to support production when needed.
 </li>
 </ul>
 
 
 
 
 
 Project Management
 
 
 <ul>
 <li>
 Establishing and managing project deadlines (setting and enforcing deadlines with copywriters, translators and sometimes clients) and budgets (open job numbers, prepare estimates, send/obtain POs, billing).
 </li>
 <li>
 Keep the client appraised of any monthly and quarterly changes to budget during ongoing briefing requests, ensuring any additional cost is client covered.
 </li>
 <li>
 Where required, accurately quote all out-of-scope requests.
 </li>
 <li>
 Ability to efficiently manage multiple projects.
 </li>
 <li>
 Anticipate, identify and troubleshoot technological bottlenecks in workflow and/or asset management systems. Escalate issues to the Global Head as soon as they arise. Be proactive in finding proposed solutions to said problems and submit the proposed solutions to the client/client services team.
 </li>
 <li>
 Be commercially aware and highlight any costing errors immediately to the STM. Be responsible for own billing and have/develop an understanding of financial aspect.
 </li>
 <li>
 Ensure Best Practices are followed.
 </li>
 <li>
 With the assistance of the STM, be responsible for the line management of Transcreation Executive(s), including responsibility for growth (training, mentoring, identifying strengths/areas of development, conducting annual reviews, etc.).
 </li>
 <li>
 Be the first point of escalation for TEs. Ensure the STM is always aware of any issues in a timely manner.
 </li>
 </ul>
 
 
 
 
 
 Client Management
 
 
 <ul>
 <li>
 Taking briefs from clients, ensure that all information necessary to carrying out the job is obtained.
 </li>
 <li>
 Responsible for day-to-day client relationship management.
 </li>
 <li>
 Ensure all client/internal deliverables are met.
 </li>
 <li>
 Investigate issues related to projects, and identify areas to prevent repeat occurrences. Escalate issues and propose solutions to the Global Head.
 </li>
 <li>
 Building solid relationships with different clients/colleagues with the support of the STM.
 </li>
 <li>
 Focus on extending the client&rsquo;s knowledge of Tag&rsquo;s capabilities.
 </li>
 <li>
 Seek to identify where and how Tag could further support the client with their marketing production needs, cross-selling our existing capabilities.
 </li>
 <li>
 Manages client expectations, and proposes solutions to challenging situations.
 </li>
 <li>
 Establish high level of trust and credibility with clients.
 </li>
 <li>
 Communicate effectively and regularly with GAD and all central shared service teams.
 </li>
 <li>
 Take ownership of any strategic briefs, ensuring strategic solutions are delivered against objectives.
 </li>
 <li>
 Receive any new campaigns briefed from client, ensuring relevant internal shared service teams are made aware.
 </li>
 <li>
 Coordinate with Tag Technology and ensure the platforms that Tag use for the development of assets for the client is fully maintained.
 </li>
 </ul>
 
 
 
 
 
 Skills and Experience Required
 
 
 
 
 Education
 
 
 
 The successful candidate will have a college/university degree.
 
 
 
 
 
 
 Experience
 
 
 
 Minimum 8-year experience of project management/account handling within:
 
 <ul>
 <li>
 a communications agency (ATL, BTL, TTL and/or interactive).
 </li>
 <li>
 the marketing services department of an advertiser (client-side).
 </li>
 <li>
 possibly a production facility or other relevant advertising industry supplier.
 </li>
 <li>
 translation/transcreation agency.
 </li>
 <li>
 ideally, an understanding of the investment landscape for Saudi Arabia.
 </li>
 </ul>
 
 
 
 
 
 Language Skills
 
 
 <ul>
 <li>
 Excellent written and spoken English.
 </li>
 <li>
 Excellent knowledge of another language is essential, preferably either French, Japanese, Spanish, German or Chinese.
 </li>
 <li>
 Excellent understanding of the application of translated copy to a website.
 </li>
 <li>
 Have a deep passion for languages and strong semantic analysis skills.
 </li>
 </ul>
 <li>
 </li>
 
 
 Account Management / Client Servicing Skills
 
 
 <ul>
 <li>
 Be able to work in a fast-paced multi-cultural environment, based out of the client&rsquo;s office and without local Tag office presence.
 </li>
 <li>
 Have a first experience working across global brands and international markets.
 </li>
 <li>
 Fantastic client servicing skills with a strong track record of building good relationships with clients.
 </li>
 <li>
 Strong track record of building close client relationships at a senior level.
 </li>
 <li>
 Be comfortable/experienced working in a creative and highly pressurised environment with tight deadlines.
 </li>
 <li>
 Be able to think through ideas and be proactive to pre-empt problems before they happen.
 </li>
 <li>
 Be a motivated and independent worker while also being able to work as part of a tight-knit but expanding team.
 </li>
 <li>
 Be flexible &ndash; ability to service day-to-day account requirements and take on additional tasks/accounts where necessary.
 </li>
 </ul>
 
 
 
 
 
 Project Management Skills
 
 
 <ul>
 <li>
 Organised, client-oriented personality, strong time management skills and the ability to efficiently manage multiple projects simultaneously is a must.
 </li>
 <li>
 Very detailed focused in terms of language adaptation quality control/output and working within our processes to ensure central creative/transcreation brief is respected while the needs of the local language and culture are met.
 </li>
 <li>
 Good understanding of advertising production.
 </li>
 <li>
 Proficient across platforms such as Microsoft Word, Excel, PowerPoint, DOMO, Google Sheets. Experience using Sitecore is beneficial.
 </li>
 <li>
 Understanding of translation software and CAT tools.
 </li>
 </ul>
 
 
 
 
 
 Profile
 
 
 <ul>
 <li>
 Passionate.
 </li>
 <li>
 Enthusiastic team player, approachable and friendly.
 </li>
 <li>
 Hard worker, driven and eager to progress.
 </li>
 <li>
 Flexible, diplomatic and calm under pressure.
 </li>
 <li>
 Extremely organized, proactive and thorough with an eye for detail.
 </li>
 </ul>
 
 
</div>

Transcreation Director

HSBC

<div>
 
 
 
 About HSBC:
 
 
 
 
 HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.
 
 
 
 
 
 
 Role Purpose
 
 
 (overall high level summary of the role)
 
 
 
 This role is also responsible for professionally managing assigned client relationships and offering premium level of customer service and ensuring high level of customer satisfaction along with the related operational aspects.
 
 
 
 
 
 
 Principal Accountabilities:
 
 
 
 
 Key activities and decision making areas
 
 
 
 
 
 
 Impact on the Business
 
 
 
 
 
 <ul>
 <li>
 Manage assigned Custody Services clients through responding to their queries, provide complete and clear information within a turnaround time of 24 hours (or earlier as agreed with the client).
 </li>
 <li>
 Build a trusted advisor status with key client contacts via proactive client engagement demonstrating market expertise and an understanding of the client relationship.
 </li>
 <li>
 Analyse the trend of client queries and suggest improvements to existing processes to avoid follow up queries.
 </li>
 <li>
 Work on completion of business proposals, due diligence documentation and SLA&rsquo;s and ensure timely submission to customers.
 </li>
 <li>
 Reviews regular client contacts to monitor on-going level of satisfaction with services, and aim to resolve any outstanding issues and address client feedback on service and operations
 </li>
 <li>
 Provides inputs to the team and Vice President Direct Custody &amp; Clearing on customer needs and trends in the market, which are commercially viable in order to enable product enhancement thus catering to customer needs.
 </li>
 <li>
 Keeps up-to-date on all the services and products the customers are utilising from HSBC, and issues, inquiries or requests that were raised, in order to ensure awareness of the customer.
 </li>
 <li>
 Ensure client invoices are generated on time and outstanding fees are followed up on a regular basis.
 </li>
 <li>
 Manage the account opening and setup process for all clients including Global Custodians/ Foreign Investors while ensuring everything is in alignment with internal audit, compliance and regulatory requirements and HSBC standards.
 </li>
 <li>
 Review documents and obtain regulatory approval acting through Compliance teams.
 </li>
 <li>
 Periodically update client in case of missing/unauthenticated documentation or delay in obtaining regulatory approval.
 </li>
 <li>
 Liaise with operations team to open the accounts within the agreed timeline, and in setting up GHSS tariffs and SWIFT reporting.
 </li>
 <li>
 Obtain all required custody related documents, such as authorized signature list, reporting set up and frequency, POA&rsquo;s, standing instructions and fax indemnities.
 </li>
 <li>
 Maintain a central database of all accounts opened with details of relationship counterparty, GHSS Codes, SI&rsquo;s, Subscription fees and discounts.
 </li>
 <li>
 Maintain client mandate files which include Custody Agreement, Tariff schedule, authorized signatories for cash and trading, POAs, SLAs/ OMs, operational summary sheet and overall communication summary), standing instructions, fax indemnities, KYC, World Checks, CMA approvals and account opening checklist.
 </li>
 <li>
 Maintain and update as needed an operational summary sheet for each client which should list accounts opened, customer number, contact list for settlements. Documentation/FX cash management/ authorized traders...etc., reporting requirements and address details and any standing instructions in place
 </li>
 </ul>
 
 
 
 
 
 Qualifications / Experience (
 
 
 For
 
 the role
 
 &ndash; not the role holder. Minimum requirements of the role.)
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Banking or a related major field of study is required
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 2 -7 years of relevant experience with at least 1 year in a similar role
 </li>
 <li>
 Experience in the banking sector within the region with a focus on client relationship management or within Securities Services field is preferred
 </li>
 </ul>
 
 
</div>

AVP - Client Services

APCO Worldwide

<div></div><div><div>Role Summary:
</div><div>This is a fixed-term opportunity for 6 months, extendable for similar periods , to work on one of APCO&rsquo;s exciting projects. The Partnership Lead is a dynamic, client-focused role responsible for managing and nurturing relationships with partners to ensure mutual success. This position requires strong collaboration with the client&rsquo;s partnership team and internal teams to deliver on agreed objectives, ensuring alignment with strategic goals and exceptional client servicing. 
</div><div></div><div>Key Responsibilities
</div><div><ul><li>Collaborate with the Client&rsquo;s Partnership Team
<ul><li>Act as the primary liaison between the client&rsquo;s partnership team and internal teams to ensure all deliverables are met.
</li><li>Prepare partnership sales pitches, onboarding decks, and address specific partner needs.
</li><li>Align partnership strategies with the client&rsquo;s growth objectives to deliver measurable results.
</li></ul></li></ul><ul><li>Ensure Partner Needs and Rights Are Met
<ul><li>Maintain open communication with partners, address concerns promptly, and ensure partnerships deliver value to all stakeholders.
</li></ul></li></ul><ul><li>Collaborate with Internal Teams
<ul><li>Work closely with creative, social media, and other internal teams to ensure deliverables align with partnership goals.
</li><li>Support the creation of onboarding materials and refine pitches in collaboration with relevant teams.
</li></ul></li></ul><ul><li>Program and Project Management
<ul><li>Manage partnership-related projects, ensuring timelines, resources, and objectives are effectively met.
</li></ul></li></ul><ul><li>Client Servicing Focus
Build trust and foster strong relationships with both the client and their partners through excellent communication and relationship management skills. 
<ul><li>
</li></ul></li></ul></div><div></div><div>Requirements
</div><ul><li>Strong Communication Skills: Ability to build trust and keep all stakeholders aligned.
</li><li>Sales and Marketing Knowledge: Skilled in crafting compelling sales pitches and understanding marketing strategies.
</li><li>Project Management Expertise: Capable of managing timelines, resources, and deliverables efficiently.
</li><li>Client-Centric Mindset: Committed to understanding and fulfilling client needs.
</li><li>Collaboration and Teamwork: Ability to work seamlessly with internal teams to achieve partnership goals. 
</li></ul><div></div><div>Careers at APCO
</div><div>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</div></div><div></div>

Partnership Lead

Customer Success Manager (CSM),plays a crucial role inensuring client satisfaction and retention by guiding them through their journey with our services, from onboarding to long-term usage.They build relationships, address concerns, and identify opportunities for growth and expansion.Key Responsibilities of a Success Manager (CSM): Customer Onboarding and Training:Guiding new customers through the initial stages of adoption and ensuring they understand how to use the product or service effectively. Relationship Management:Building and maintaining strong, trusting relationships with key client stakeholders. Proactive Issue Resolution:Identifying potential problems early and working to solve them before they impact customer satisfaction. Performance Monitoring:Tracking and analyzing customer usage, identifying trends, and flagging areas for improvement. Customer Success Planning:Helping clients develop and achieve their goals using the product or service. Up-selling and Cross-selling:Identifying opportunities to expand client relationships and increase revenue. Internal Collaboration:Working with sales, product, and other internal teams to ensure client success. Feedback Collection:Gathering customer feedback and providing it to internal teams to improve the product or service.A Cyber Security Pre-sales Consultant isresponsible for driving revenue growth by providing technical expertise, conducting services demonstrations, mainly in the area of GRC and assisting in the development of proposals and solutions for clients.They act as a trusted advisor, understanding client needs and communicating insights to the sales team.The services provided in this domain (IT framework, ISO 27001, CCC, GRC domain, .etc)Key Responsibilities: Technical Expertise:Possess a deep understanding of cybersecurity frameworks, products, and services. Solution Design:Develop and present tailored security solutions that meet client needs, often including designs, proposals, and technical documentation. Customer Engagement:Build relationships with clients, understand their challenges, and offer expert advice. Sales Support:Work closely with the sales team to qualify opportunities, prepare proposals, and assist in closing deals. Product Demonstrations:Conduct product demos and proof-of-concept sessions to showcase solutions. Requirements Gathering:Collect and analyze customer requirements, conducting workshops and presentations to understand their needs. Commercial Documents:Assist in creating and updating commercial documents like RFPs and RFIs. Staying Current:Keep up with industry trends, competitor offerings, and emerging technologies. Collaboration:Work with internal teams, partners, and vendors to ensure successful solution delivery.<img src="https://www.jobg8.com/Tracking.aspx?m1MhrCgiSOhtx8g2aWCYwsTa2UWIMSugc" width="0" height="0" />

Customer Success Manager

Palladium: Make It Possible

<div>
 
 
 Management Consultants &amp; Senior Consultant (12 Months)
 
 
 
 
 
 1. Purpose of Position
 
 
 
 
 Palladium is currently recruiting for Management Consultants and Senior Consultants to join our dynamic team on a 1-year project in Riyadh, KSA, focused on the delivery of advisory services to a strategic government entity that is at the center of the Kingdom&rsquo;s transformation.
 
 
 As a key member of the team, the consultants develop relationships with client team members. They are expected to manage themselves &ndash; time allocation, learning new things, and maintaining project timelines for areas that they control. This requirement based on the requirement is only for KSA nationals.
 
 
 
 
 
 
 
 
 
 2.
 
 Primary responsibilities
 
 
 
 
 The primary responsibilities of the Consultant are to:
 
 
 -Understand client or external data and present analysis to project team
 
 
 -Support senior members in clearly articulating client needs.
 
 
 -Participate in designing solutions for solving client issues
 
 
 -Conduct independent data gathering activities
 
 
 -Design qualitative and quantitative research tools
 
 
 -Analyse market and client data sets to create insight
 
 
 -Craft day-to-day client team communication
 
 
 -Draft client deliverables, presentation and proposal materials
 
 
 
 
 
 
 
 
 
 
 
 
 3.
 
 Reporting requirements
 
 
 
 
 The role reports to the Manager or above. Reporting requirements include:
 
 
 -Attendance of all team meetings
 
 
 -Participate in regular project status updates with the project manager on client engagements
 
 
 -Regular updates with line manager
 
 
 -Timely submission of assigned reports/deliverables
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4.
 
 Relationships
 
 
 
 
 Key relationships will be both with their manager, project managers as well as the wider Consulting team
 
 
 When working on a particular client project, there will be a designated project manager who the consultant will be required to liaise closely with throughout the duration of the project.
 
 
 
 
 
 
 
 
 
 
 
 
 5.
 
 Authority levels
 
 
 
 
 The role carries a degree of autonomy with appropriate consultation. The role is required to:
 
 
 -Analyze and make sound recommendations to the project manager
 
 
 -Contribute to process improvement through innovative and cost-effective proposals/ideas/suggestions
 
 
 -Work autonomously to identify key issues in the client&rsquo;s internal and external environment and apply relevant Palladium knowledge and practices to identify and develop analysis and recommendations/deliverables
 
 
 -Identify opportunities to provide constructive feedback with the objective of contributing to the personal and professional development of both self and team members
 
 
 
 
 
 
 
 
 
 
 
 
 6.
 
 Minimum Education and experience required
 
 
 
 
 -Bachelor&rsquo;s degree from a leading institution
 
 
 -Relevant consulting experience (1 - 2 years for consultant roles, 3+ years for senior consultants)
 
 
 -Excellent MS Office skills
 
 
 -Good written and verbal business communications skills
 
 
 -Familiarity with the Kaplan/Norton framework and/or other performance management methodology is highly desirable
 
 
 
 
 
 
 
 
 
 
 
 
 7.
 
 Key Skills required
 
 
 
 
 -Results driven, persistent, flexible, and persuasive
 
 
 -Demonstrate ability to design a good PowerPoint slide as well as an entire presentation
 
 
 -Outstanding presentation and verbal communication skills
 
 
 -Proficiency in written and spoken English and Arabic
 
 
 
</div>

Management Consultant

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