contract manager

marketing manager

sales manager

account manager

sales account manager

client services manager

Infosys

<div><b>Role Information</b><div><div><div><b>
Role </b></div><div>Senior Engagement Manager
</div></div><br>
<div><div><b>Role Designation </b></div><div>Senior Manager / Senior Manager &ndash; Client Services</div></div><br>
<div><div><b>
Career Stream </b></div><div>Global Markets</div></div><br>
<div><div><b>
Career Sub Stream </b></div><div>Client Services</div></div><br>
<div><div>
</div></div><br>
<div><div><b>Reports to </b></div><div>Group Senior Manager - Client Services</div><h2 class="jobSectionHeader"><b>
Billable</b><b> Role (Y/N)</b></h2><div>
 N</div></div><br>
<div><div><b>
Supervises </b></div><div>Associate Business Development Manager/ Associate Senior Manager - Client Services/ Associate Sales Manager</div><h2 class="jobSectionHeader"><b>
Billable Utilization
 </b></h2><div>NA</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Financial Size
</b></h2><h2 class="jobSectionHeader"><b>(Revenue/ Budget/Span)</b></h2></div><div>
 ~ $80M per year across small, medium and large accounts.</div><div><h2 class="jobSectionHeader"><b>
Incumbency
</b></h2><h2 class="jobSectionHeader"><b>(Single/ Multiple)</b></h2></div><div>
 Multiple</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Team Size &amp; Dispersion</b></h2><h2 class="jobSectionHeader"><b>
(Direct &amp; Indirect reports, Single/ Multiple locations)</b></h2></div><div>
 Number of Direct reports : 1 AEM and 1 EM. Likely to expand in future</div><div><h2 class="jobSectionHeader"><b>
Location
</b></h2><h2 class="jobSectionHeader"><b>(Onsite/ Offshore)</b></h2></div><h2 class="jobSectionHeader"><b>
Frankfurt, Germany</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
</b></h2></div><br>
<br>
<div></div><div><h2 class="jobSectionHeader"><b>Operating Network </b><b>(Internal)</b></h2><h2 class="jobSectionHeader"><b>
Group Senior Manager - Client Services, Associate Senior Manager - Client Services/ Business Development Associate , All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, and NBD team.</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
Operating Network </b><b>(External)</b></h2><h2 class="jobSectionHeader"><b>
Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit &amp; compliance), Alliance partners, and other contractors (direct competitors, other companies managing PMO, independent contractors etc.)</b></h2></div></div><br>
<b>
Educational Qualification* and Experience Requirements</b><br>
<br>
10<div><div><div>
Senior Manager / Senior Manager &ndash; Client Services</div><div><b> Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>11</div><div> 9</div><div> 11</div><div><b> Career Stream
</b></div></div><br>
</div><ul><li><i>Categorized based on Infosys recognized list of colleges and courses
</i></li></ul><br>
<b>For Higher Proficiency </b>10<div><div><div><b>
Career Stream </b></div><div><b>Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>14</div><div> 12</div><div> 14</div><div> Global Markets</div></div><br>
</div>
1<div><div><div>
Global Markets</div></div><br>
<div><div>
</div></div><br>
</div><div></div><b>Areas of Responsibility</b><br>
<ul><li><b>Market Development and Prospecting</b></li></ul>
The Senior Manager &ndash; Client Services analyses the current accounts and target prospects to identify right set of Buyers, their buying patterns and help tailor offerings, solutions for specific industry segment, account. S/He is responsible for reaching out to identified target Buyers through multiple levers, such as Cold-calling, partnerships, events<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
The Senior Manager &ndash; Client Services will navigate the account to identify varied kinds of deals in the account <b>in order to</b> increase Infosys' revenue and market share.<br>
<ul><li><b>Proposal Development, Negotiation and Closure
</b></li></ul>The Senior Manager &ndash; Client Services will form pursuit team across Infosys internal units / external partners if needed. S/He positions client-facing team with client, explain client context, coach the pursuit team, suggest win price and drive this among various BUs based on competitive intelligence, future potential, positioning with client. S/He sets up and facilitates proposal-coaching sessions between client and pursuit team's technical / domain experts and drives the proposal to closure.
<br>
<ul><li><b>Contracting and MSA</b></li></ul>
The Senior Manager &ndash; Client Services facilitates the discussion between Client and Infosys teams involved in contracting (Legal, Data Privacy..), and acts as the point-of-escalation if needed, <b>in order to</b> ensure quick closure of the contract with acceptable level of risk to Infosys.<br>
<ul><li><b>Account Planning and Review</b></li></ul>
The Senior Manager &ndash; Client Services develops the Account Plan in conjunction with the other stakeholders (Service line/HBU mix, revenues, profitability. S/He will develop relationship map, and market share analysis. S/He communicates and executes as per the A/c plan; and conducts periodic review of the plan with higher Management in Infosys <b>in order to</b> grow in the Account as per plan.<br>
<ul><li><b>Account Mining</b></li></ul>
The Senior Manager &ndash; Client Services identifies the right contacts within the client organization, secures meetings with the clients appropriately; sets appropriate agenda (client context, pain points, industry / competitive context, Infosys value proposition). S/He anchors meetings and closes any opportunities generated. S/He reviews meeting material <b>in order to</b> grow the account by positioning Infosys strategically and as an existing trusted partner.<br>
<ul><li><b>Account Operations</b></li></ul>
The Senior Manager &ndash; Client Services signs off on SOWs / Contracts and follows up with the client to sign off on the SOWS. S/He is responsible for Collections of AR.
<br>
<ul><li><b>Relationship Management</b></li></ul>
The Senior Manager &ndash; Client Services handles customer complaints about project executions across IBU delivery and HBUs, as well as negotiates on MSAs and SOWs (which the Commercial Senior Manager leads). S/He identifies and recommends the right Infosys executives (starting with Segment Heads) with whom the client can connect; sets up meetings and sets the right expectations. S/He sets up periodic reviews with important customer stakeholders as per the pre-agreed format.<br>
<br>
<b>Knowledge, Skills required for the role</b><br>
<br>
<b><i>Knowledge: </i></b>Knowledge of outsourcing business, cost &amp; revenue drivers for an IT organization, Business case creation, Financial ratios and analyses (IRR, NPV, ROCE etc.), Statistical analyses (regression, correlation, mean, median, mode, frequency distributions), and knowledge of legal &amp; contracting issues.<br>
<br>
<b><i>Skills: </i></b>Effective and structured communication skills (consultative skills combined with business case creation knowledge), conflict resolution / consensus building skills within Infosys as well as with partners / clients. Problem solving skills, negotiation skills, and commercial acumen. Identification of the political landscape, leadership skills, presentation skills and relationship-building skills (a good sense of humor is an advantage).<br>
<br>
<b>Performance Measures</b><br>
<ul><li><b>Revenue Growth, Revenue from New Relationships, Number of Large Deals Closed, Customer Satisfaction Index,</b></li></ul></div>

Senior Manager - Client Services - FS - Riyadh

dozan

<div><p>The <b>Client Engagement Manager</b> acts as the key liaison between clients and internal teams. We are looking for someone organized, resourceful, and digitally fluent, with the ability to leverage AI tools to improve efficiency and outcomes.</p><p><b>
Key Responsibilities</b></p><ul>
<li>
Manage day-to-day client communication and expectations</li>
<li>Develop briefs, timelines, and scopes of work</li>
<li>Coordinate creative, digital, and production teams</li>
<li>Monitor project delivery, budgets, and KPIs</li>
<li>Support proposal development and presentations</li>
<li>Use AI tools for planning, reporting, content structuring, and research</li>
<li>Proactively identify risks and propose solutions</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
4&ndash;6 years of experience in a marketing or creative agency</li>
<li>Strong organizational and communication skills</li>
<li>Ability to manage multiple projects simultaneously</li>
<li>Comfortable using AI tools to enhance productivity</li>
<li>Highly resourceful and detail-oriented</li>
<li>Client-focused with a problem-solving mindset</li></ul></div>

Client Engagement Manager

<div>
 The
 <strong>
  Client Engagement Manager
 </strong>
 acts as the key liaison between clients and internal teams. We are looking for someone organized, resourceful, and digitally fluent, with the ability to leverage AI tools to improve efficiency and outcomes.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage day-to-day client communication and expectations
  </li>
  <li>
   Develop briefs, timelines, and scopes of work
  </li>
  <li>
   Coordinate creative, digital, and production teams
  </li>
  <li>
   Monitor project delivery, budgets, and KPIs
  </li>
  <li>
   Support proposal development and presentations
  </li>
  <li>
   Use AI tools for planning, reporting, content structuring, and research
  </li>
  <li>
   Proactively identify risks and propose solutions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4-6 years of experience in a marketing or creative agency
  </li>
  <li>
   Strong organizational and communication skills
  </li>
  <li>
   Ability to manage multiple projects simultaneously
  </li>
  <li>
   Comfortable using AI tools to enhance productivity
  </li>
  <li>
   Highly resourceful and detail-oriented
  </li>
  <li>
   Client-focused with a problem-solving mindset
  </li>
 </ul>
</div>


NOZOM

<div>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced
  <strong>
   Senior Account Manager
  </strong>
  to lead client relationships, drive strategic initiatives, and ensure the successful delivery of projects. The ideal candidate will have a proven track record in managing multiple accounts, leading cross-functional teams, and identifying growth opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Build, own, and maintain strong client relationships at a senior level.
  </li>
  <li>
   Develop and present customized strategies and proposals to clients.
  </li>
  <li>
   Lead cross-functional teams to ensure smooth and successful campaign execution.
  </li>
  <li>
   Monitor KPIs, analyze performance, and provide actionable insights.
  </li>
  <li>
   Identify and pursue growth opportunities within existing accounts to drive business expansion.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
  </li>
  <li>
   <strong>
    4+ years of proven experience
   </strong>
   in account management or similar roles.
  </li>
  <li>
   Strong leadership skills with the ability to manage multiple client accounts.
  </li>
  <li>
   Excellent communication, negotiation, and problem-solving abilities.
  </li>
  <li>
   Deep understanding of the local market and current industry trends.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Account Manager (IT Sector)

Starcom Middle East

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Starcom
 </strong>
 , a Publicis Groupe media agency, leads the way in creating
 <strong>
  connected human experiences
 </strong>
 powered by precision marketing, content, and technology.
 <br/>
 <br/>
 Ranked
 <strong>
  #1 Media Agency in MENA
 </strong>
 in the
 <strong>
  2024 WARC Media 100
 </strong>
 , Starcom partners with top brands to deliver campaigns that move people and markets.
 <br/>
 <br/>
 With a culture built on
 <strong>
  growth, innovation, and balance
 </strong>
 , Starcom is where media meets meaning.
 <br/>
 <br/>
 <strong>
  Join us and shape the future.
  <br/>
  <br/>
 </strong>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Job Overview:
 <br/>
 <br/>
 We are seeking a highly organized and client-focused Account Manager to join our team. The ideal candidate will serve as the primary liaison between the agency and our clients, ensuring that all projects are delivered on time, within budget, and to the highest standards. This role requires excellent communication skills, strong project management abilities, and a deep understanding of marketing strategies and client needs
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Technical &amp; Product
 <br/>
 <br/>
 <strong>
  Client Relationship Management
  <br/>
  <br/>
 </strong>
 Act as the main point of contact for clients, managing day-to-day communications and ensuring a high level of client satisfaction.
 <br/>
 <br/>
 Build and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
 <br/>
 <br/>
 Address client concerns and issues promptly and effectively, providing solutions and recommendations as needed.
 <br/>
 <br/>
 <strong>
  Strategic Planning And Execution
  <br/>
  <br/>
 </strong>
 Collaborate with clients and internal teams to develop and implement marketing strategies and campaigns that align with client goals.
 <br/>
 <br/>
 Conduct research and analysis to inform strategy and provide insights into market trends, consumer behavior, and competitive landscape.
 <br/>
 <br/>
 Ensure that all marketing activities are aligned with the overall strategic plan and objectives.
 <br/>
 <br/>
 <strong>
  Collaboration And Coordination
  <br/>
  <br/>
 </strong>
 Work closely with other departments, including creative, media, and strategy, to ensure seamless execution of marketing initiatives.
 <br/>
 <br/>
 Facilitate internal meetings and communications to ensure that all team members are aligned on project goals and deliverables.
 <br/>
 <br/>
 Coordinate with external vendors and partners as needed to support project execution.
 <br/>
 <br/>
 Business Acumen &amp; Operational Efficiency
 <br/>
 <br/>
 <strong>
  Project Management
  <br/>
  <br/>
 </strong>
 Oversee the planning, execution, and delivery of marketing projects and campaigns, ensuring that they meet client objectives and deadlines.
 <br/>
 <br/>
 Coordinate with internal teams, including creative, digital, and strategy, to ensure project requirements are met and deliverables are produced to a high standard.
 <br/>
 <br/>
 Monitor project progress, manage timelines, and handle any changes or issues that arise.
 <br/>
 <br/>
 <strong>
  Budget And Financial Management
  <br/>
  <br/>
 </strong>
 Develop and manage project budgets, ensuring that all financial aspects are accurately tracked and reported.
 <br/>
 <br/>
 Monitor expenses and ensure that projects are delivered within budget constraints.
 <br/>
 <br/>
 Prepare and present financial reports and forecasts to clients and internal stakeholders.
 <br/>
 <br/>
 Innovative &amp; Analytical Mindset
 <br/>
 <br/>
 <strong>
  Reporting And Analysis
  <br/>
  <br/>
 </strong>
 Track and analyze the performance of marketing campaigns, providing clients with regular updates and reports on key metrics and results.
 <br/>
 <br/>
 Use data-driven insights to recommend optimizations and improvements to strategies and tactics.
 <br/>
 <br/>
 Prepare and present performance reports to clients, highlighting successes and areas for improvement.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Marketing, Business, Communications, or a related field.
 <br/>
 <br/>
 5+ years of experience in account management or a similar role within a marketing agency.
 <br/>
 <br/>
 Proven track record of managing multiple projects and clients simultaneously.
 <br/>
 <br/>
 Strong understanding of marketing principles, strategies, and best practices.
 <br/>
 <br/>
 Excellent communication, presentation, and interpersonal skills.
 <br/>
 <br/>
 Strong organizational and project management abilities.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 R-3367 P-3791
</div>


Manager - Media

The Cigna Group

<div>
 <ul>
  <li>
   Own and manage a book of clients (via brokers and for direct clients), ensuring high levels of satisfaction and retention.
  </li>
  <li>
   Lead the annual renewal process, negotiating terms and optimizing profitability while maintaining client relationships.
  </li>
  <li>
   Conduct regular strategic meetings with brokers and clients to review performance, retention, successes, and challenges.
  </li>
  <li>
   Handle escalated, non-routine issues from partners and clients, coordinating with internal teams to ensure timely resolution.
  </li>
  <li>
   Stay informed on GCC compliance requirements and proactively identify risks within your portfolio.
  </li>
  <li>
   Identify upsell or cross-sell opportunities throughout the year.
  </li>
  <li>
   Maintain accurate client records in Salesforce, with a minimum data accuracy target of 100%.
  </li>
  <li>
   Work closely with internal stakeholders to deliver seamless service and support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Cigna Group
  <br/>
  <br/>
 </strong>
 Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
 <br/>
 <br/>
 <em>
  Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
  <br/>
  <br/>
 </em>
 <em>
  If
 </em>
 <em>
  you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
 </em>
</div>


Account Management (IC) Associate

Al Diriyah Solutions

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  We suggest you enter details here.
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site role for an Account Manager located in Riyadh. The Account Manager will be responsible for maintaining and nurturing client relationships, managing accounts, handling client communications, and developing strategies to achieve business objectives. Daily tasks will include understanding client needs, collaborating with internal teams to deliver solutions, and ensuring a high level of customer satisfaction. The Account Manager will also play a key role in identifying opportunities for business growth and preparing reports on account activities and performance.
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong relationship management, customer service, and client communication skills
  </li>
  <li>
   Proficiency in account management strategies and business development techniques
  </li>
  <li>
   Ability to analyze client needs and develop tailored solutions
  </li>
  <li>
   Effective communication, presentation, and negotiation skills
  </li>
  <li>
   Strong organizational and problem-solving skills
  </li>
  <li>
   Ability to work collaboratively within a team setting
  </li>
  <li>
   Fluency in English and knowledge of Arabic is highly desirable
  </li>
  <li>
   Experience in the software, technology, or services industry is preferred
  </li>
 </ul>
</div>


Account Manager

Explore 1321+ Client services manager in Riyadh this February. Find roles across top companies and apply now to boost your career.

1321 client services manager jobs In Riyadh

Senior Manager - Client Services - FS - Riyadh

Client Engagement Manager

Client Engagement Manager

Senior Account Manager (IT Sector)

Manager - Media

Account Management (IC) Associate

Account Manager