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client services manager

Influence Group

Duties&deg; Manage and serve as the primary point of contact for key clients, building and maintaining long-term partnerships.&deg; Develop and train the team to understand of clients' business objectives, challenges, and industry landscape to provide strategic guidance.&deg; Lead client meetings, presentations, and performance reviews to ensure alignment with campaign goals.&deg; Develop and oversee digital marketing strategies, ensuring they align with clients' business objectives.&deg; Collaborate with group studio and social media teams to deliver results-driven digital campaigns and ensure all deliverables meet quality standards, client expectations, and deadlines.&deg; Manage and train a team of client relations members and ensure the entire department complies with agency processes and tools&deg; Set clear objectives, provide regular feedback, and support professional development.&deg; Identify opportunities for account growth through upselling and cross-selling digital services.&deg; Provide regular periodic reports and utilize data-driven decision-making to optimize campaign effectiveness and ROI.Requirements:<ul><li>Bachelor's degree in Marketing, Business, or a related field.</li><li>Minimum 7+ years of experience in client relations within a marketing agency or a related industry in Saudi Arabia.</li><li>Excellent written and verbal communication skills ( Arabic and English)</li><li>Effective negotiation skills to close deals and manage client expectations.</li><li>High level of attention to detail and crisis management</li><li>Proven project management abilities, with strong organizational skills to handle multiple projects.</li><li>Ability to handle client complaints and use problem-solving techniques to maintain relationships.</li></ul>Pay: From ﷼10,000.00 per monthExperience:<ul><li>the same job title: 5 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Location:<ul><li>Riyadh (Preferred)</li></ul>Work Location: In person

Account Manager

Confidential Government

<div>
 
 
 المسؤوليات
 
 
 <ul>
 <li>
 يحدث آليات العمل على رفع مستوى الوعي لدى المستهلك بحقوقه والتزامات المرخصين تجاهه والاستفادة من مختلف القنوات المتاحة لتنفيذ وإيصال الحمالات والبرامج التوعوية.
 </li>
 <li>
 يشارك في أنشطة تأسيس ثقافة علاقات وخدمات متميزة في تطوير رحلات المستفيدين التي تركز على تحسين تجربة المستفيد وتقديم الخدمات وتضمين الملاحظات الواردة من مصادر متعددة.
 </li>
 <li>
 ينفذ مهام تطوير وتخطيط الحملات التوعوية والتعريفية بالتنسيق والتعاون مع مختلف الوحدات التنظيمية المعنية (مثل: مركز التواصل والإعلام) وتقديم المدخلات الفنية.
 </li>
 <li>
 ينجز اعمال تحديد معايير خدمة المستفيدين وأدلتها الاسترشادية (مثل اتفاقيات مستوى الخدمة/مؤشرات الأداء الرئيسية بالتعاون مع أصحاب المصلحة المعنيين).
 </li>
 <li>
 ينجز اعمال تحديد مستويات تقديم الخدمات والتصعيد، والعمل بشكل تعاوني مع أصحاب المصلحة الرئيسيين لتطويرها والاتفاق عليها والتعريف بها.
 </li>
 <li>
 يشارك في مراقبة وتقييم جودة الخدمات التي يتم تقديمها للمستفيدين عبر عمليات الشركاء باستخدام عدد من الآليات المختلفة مثل (المتسوق الخفي، مراجعة مكالمات مركز الاتصال بشكل دوري الخ).
 </li>
 <li>
 يحدث تطوير جودة الخدمات المقدمة للمستفيدين. من خلال المشاركة في تحديد وإدارة خارطة طريق للمبادرات.
 </li>
 <li>
 يشارك في مهام تنظيم الفعاليات والبرامج الخاصة بالتوعوية وبالتعاون مع مختلف الوحدات التنظيمية.
 </li>
 <li>
 ينفذ عمليات ضمان تحديث المعلومات والبيانات التي تهم المستفيدين في مختلف قنوات التواصل الخاصة وبالتعاون مع مركز التواصل والإعلام.
 </li>
 <li>
 يشارك في التعامل مع القضايا الإعلامية والشكاوى العامة المتصاعدة التي يحيلها الجمهور العام
 </li>
 <li>
 ينفذ مهام العمل بشكل تعاوني مع عمليات الشركاء لتحديد فرص التحسين، مع الحرص على اعتماد مصادر متنوعة من الملاحظات والمعلومات كمدخل بيانات رئيسي.
 </li>
 <li>
 ينفذ مهام التنسيق مع أصحاب المصلحة المعنيين لتطوير وتقديم التدريب (السلوكي والفني) وذلك لضمان تمكن ومعرفة مسؤولي التنسيق والاتصال بمجالات الخدمات وعلى مقدرة كافية للتعامل مع الاستفسارات/ الطلبات والاحتفاظ بقائمة بالأسئلة الشائعة لمختلف الاستفسارات التي ترد.
 </li>
 </ul>
 
 
 
 
 
 المؤهل الدراسي &ndash;
 
 
 <ul>
 <li>
 درجة البكالوريوس في إدارة الأعمال أو أي تخصص مرتبط بمجال العمل.
 </li>
 </ul>
 
 يفضل وجود درجة الماجستير في إدارة الأعمال أو أي تخصص مرتبط بمجال العمل
 
 
 
 
 
 
 سنوات الخبرة المطلوبة
 
 
 <ul>
 <li>
 
 سنتين خبرة في نفس مجال العمل كحد أدنى
 
 </li>
 </ul>
 
 
</div>

أخصائي تجربة شركاء

IFAS

Facility Zone ManagerJob Type: Full-timeJob SummaryWe are seeking an experienced Facility Zone Manager to oversee the delivery of both Hard and Soft Facilities Management (FM) services within an assigned zone. The successful candidate will be responsible for planning, coordinating, and monitoring preventive, corrective, and reactive maintenance activities while ensuring compliance with company standards, client requirements, and industry best practices, including SFG20 and BICS standards.Key Responsibilities<ul><li>Manage the day-to-day delivery of Hard FM and Soft FM services within the assigned zone.</li><li>Plan, implement, and monitor Preventive Planned Maintenance (PPM), Corrective Maintenance (CM), Reactive Maintenance (RM), and snagging activities.</li><li>Ensure full compliance with company policies, client requirements, health &amp; safety regulations, and statutory standards.</li><li>Lead and supervise technical supervisors, technicians, cleaners, gardeners, and subcontractors to achieve operational excellence.</li><li>Coordinate procurement activities and ensure timely availability of materials, equipment, and spare parts.</li><li>Review maintenance reports, work orders, and performance data to ensure quality and continuous improvement.</li><li>Ensure effective utilization of CAFM systems (Maximo preferred) for work order management, asset tracking, and reporting.</li><li>Manage vendor and contractor performance while maintaining high service quality.</li><li>Prepare and coordinate gate pass requests for personnel, equipment, materials, and contractors.</li><li>Oversee company assets and vehicles to ensure proper maintenance and utilization.</li><li>Collaborate with other Zone Managers, Mobile Teams, and internal stakeholders to support operational objectives.</li><li>Establish performance objectives and monitor the productivity of direct reports.</li><li>Ensure all maintenance activities are carried out in accordance with SFG20 and BICS standards.</li><li>Respond promptly to operational issues, emergency requests, and client requirements.</li><li>Perform other duties related to Facilities Management as assigned.</li></ul>Qualifications<ul><li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or a related discipline.</li><li>Minimum of 5 years of experience in Facilities Management, with proven experience managing both Hard and Soft FM services.</li><li>Experience managing maintenance operations in commercial, residential, hospitality, healthcare, or large-scale facilities is preferred.</li><li>Knowledge of SFG20, BICS, and CAFM systems (Maximo preferred) is highly desirable.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and team management skills.</li><li>Excellent planning, organizational, and problem-solving abilities.</li><li>Strong knowledge of preventive and reactive maintenance programs.</li><li>Experience with HVAC, MEP systems, fire &amp; life safety systems, and asset management.</li><li>Excellent communication and stakeholder management skills.</li><li>Proficiency in Microsoft Office and CAFM software.</li><li>Ability to work under pressure, prioritize tasks, and manage multiple activities simultaneously.</li><li>Strong understanding of health, safety, and statutory compliance requirements.</li></ul>* Kindly Answer the below screening questions to Consider your application.* Only Qualified Applications will be considerd All the BestApplication Question(s):<ul><li>Age</li><li>Nationality</li><li>Current City</li><li>What is your Expected Total Package? </li><li>Is your IQMA Profession Same?</li><li>What is Your Notice Period? </li><li>What is your Current total Salary?</li></ul>Experience:<ul><li>Facilities: 7 years (Required)</li></ul>Work Location: In person

FM Zone Lead

Cognizant

Cognizant is hiring an experienced Account Manager to form an integral part of the continued rapid growth of Cognizant in Saudi, expanding our global service portfolio from Integration, Technology and Outsourcing services for large accounts in the Banking & Financial Service space . The role will involve daily exposure to our clients and Cognizant senior management. Reporting into our Client Partner and based in Riyadh , Saudi Arabia, this role offers hybrid work-model and will imply regular client visits in Riyadh, KSA.
 Overview
 Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They support and report into the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts . The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM's shared measures are signing, revenue and margins of the accounts.
 What are you looking for?
 
Client Engagement and Growth : Develop and manage relationships with existing clients in Saudi Arabia , identifying new opportunities and expanding current engagements.
 
New Business Development: Penetrate accounts where Cognizant’s brand is not yet established, showcasing our capabilities and delivering value propositions that resonate with client needs.
 
Proposal Development : Lead the creation of high-quality proposals, ensuring the collaboration of multidisciplinary teams to meet client requirements. Proficient in handling RFPs (Requests for Proposals) and RFIs (Requests for Information) within an international context.
 
Opportunity Management: Drive the end-to-end business development process, coordinating with delivery, technical, and pre-sales teams to align solutions with client expectations.
 
Strategic Planning : Develop go-to-market strategies tailored for the banking and insurance segments, aligning business objectives with market opportunities.
 What are we looking for?
 
10+ years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry with large penetration in the Banking sector
 
Experience managing Client P&L of several million $ , including reporting and metric assessment for the account
 
Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
 
Proactive mindset, ability to interface at all levels of an organization
 
Excellent oral and written communication skills in Arabic & English
 
Lead from the ground mindset and team spirit
 Preferred Experience
 
MS or MBA degree
 
Proven track record to contribute to new business development in Saudi
 
Ability to handle multiple tasks in a dynamic environment
 
Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.
 At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds .
 This role is ASAP, to apply, please send an English version of your CV and we will connect soon.

Banking & Financial Services Account Lead

MAZ NEXA

<div>
 
 
 Job Title
 
 
 
 Senior Account Manager
 
 
 
 
 
 
 Location
 
 
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 Employment Type
 
 
 
 Full-time, On-site
 
 
 
 
 
 
 Job Summary
 
 
 
 MAZ NEXA is seeking an experienced, strategic, and client-focused Senior Account Manager to lead key client accounts and build strong, long-term partnerships.
 
 
 The ideal candidate will have a minimum of five years of relevant experience in account management, marketing, digital marketing, and social media marketing. Previous agency-side experience within a marketing, advertising, branding, creative, PR, media, social media, or digital agency is strongly preferred.
 
 
 This role requires excellent client relationship management, strong commercial awareness, strategic thinking, and the ability to manage multiple integrated marketing projects from planning through execution.
 
 
 The Senior Account Manager will act as the primary link between clients and MAZ NEXA&rsquo;s internal teams, ensuring that client objectives are clearly understood, projects are delivered on time and within scope, and all work meets the agency&rsquo;s quality standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage a portfolio of key client accounts and serve as the primary day-to-day point of contact.
 </li>
 <li>
 Build trusted, long-term relationships with clients by developing a strong understanding of their businesses, industries, audiences, challenges, and marketing objectives.
 </li>
 <li>
 Lead client meetings, presentations, strategic discussions, campaign reviews, and account-planning sessions.
 </li>
 <li>
 Translate client requirements and business objectives into clear marketing strategies, project briefs, scopes of work, timelines, budgets, and measurable deliverables.
 </li>
 <li>
 Develop annual, quarterly, and campaign-level account plans aligned with client objectives.
 </li>
 <li>
 Collaborate closely with Strategy, Creative, Content, Social Media, Digital Marketing, Performance Marketing, Media Buying, PR, Production, SEO, Web Development, and Project Management teams.
 </li>
 <li>
 Ensure internal teams clearly understand client requirements, priorities, deadlines, approval processes, and expected outcomes.
 </li>
 <li>
 Manage integrated marketing campaigns across digital, social media, content, creative, paid media, performance marketing, PR, web, SEO, and other relevant channels.
 </li>
 <li>
 Monitor project timelines, budgets, deliverables, approvals, risks, and overall account performance.
 </li>
 <li>
 Ensure all projects and campaigns are delivered on time, within the agreed scope and budget, and according to MAZ NEXA&rsquo;s quality standards.
 </li>
 <li>
 Review work before it is presented to clients to ensure strategic alignment, accuracy, consistency, and quality.
 </li>
 <li>
 Manage client feedback professionally and ensure that comments, revisions, and approvals are communicated clearly to internal teams.
 </li>
 <li>
 Identify potential challenges early and resolve client concerns, project risks, and account issues proactively.
 </li>
 <li>
 Prepare proposals, presentations, status reports, campaign reports, account reviews, and performance summaries.
 </li>
 <li>
 Analyse campaign performance and work with internal specialists to provide clients with meaningful insights, recommendations, and optimisation opportunities.
 </li>
 <li>
 Develop account growth strategies and identify suitable opportunities for upselling and cross-selling MAZ NEXA&rsquo;s services.
 </li>
 <li>
 Support client retention, contract renewals, scope expansions, and long-term account growth.
 </li>
 <li>
 Maintain strong commercial awareness by monitoring account scope, budgets, resources, profitability, and additional client requests.
 </li>
 <li>
 Identify out-of-scope requests and coordinate the preparation of additional proposals, budgets, or change requests when required.
 </li>
 <li>
 Support new-business opportunities, proposals, pitches, and presentations alongside the Business Development and Strategy teams.
 </li>
 <li>
 Monitor relevant industry, marketing, digital, and social media trends and provide strategic recommendations to clients.
 </li>
 <li>
 Maintain accurate account documentation, meeting notes, action plans, project updates, approval records, and client communications.
 </li>
 <li>
 Mentor and support Account Managers, Account Executives, and junior team members when required.
 </li>
 <li>
 Contribute to improving MAZ NEXA&rsquo;s account-management processes, service quality, client experience, and internal ways of working.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, Advertising, Public Relations, or a related field.
 </li>
 <li>
 A minimum of five years of professional experience in account management, client servicing, marketing, digital marketing, social media marketing, or integrated communications.
 </li>
 <li>
 Previous agency-side experience within a marketing, advertising, branding, creative, PR, media, social media, or digital agency is strongly preferred.
 </li>
 <li>
 Proven experience managing multiple client accounts and complex integrated marketing projects simultaneously.
 </li>
 <li>
 Demonstrated experience managing client relationships, project scopes, budgets, timelines, deliverables, and cross-functional teams.
 </li>
 <li>
 Strong understanding of marketing, digital marketing, social media marketing, content, creative, paid media, performance marketing, SEO, web, analytics, and campaign reporting.
 </li>
 <li>
 Experience leading client meetings, strategic presentations, campaign reviews, and account-planning discussions.
 </li>
 <li>
 Strong commercial understanding, including account growth, retention, renewals, upselling, cross-selling, scope management, and profitability.
 </li>
 <li>
 Experience using project-management, CRM, analytics, reporting, or marketing platforms is an advantage.
 </li>
 <li>
 Previous experience working with clients in Saudi Arabia or the GCC is highly preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills and Competencies
 
 
 <ul>
 <li>
 Excellent client relationship management and client-servicing skills.
 </li>
 <li>
 Strong leadership, ownership, and stakeholder-management abilities.
 </li>
 <li>
 Excellent verbal and written communication skills in both Arabic and English.
 </li>
 <li>
 Strong presentation, negotiation, facilitation, and influencing skills.
 </li>
 <li>
 Excellent project-management and organizational skills.
 </li>
 <li>
 Strong commercial awareness and business-development mindset.
 </li>
 <li>
 Ability to manage multiple clients, campaigns, and projects simultaneously under tight deadlines.
 </li>
 <li>
 Strategic thinking with the ability to connect marketing activities to business objectives.
 </li>
 <li>
 Strong understanding of digital marketing and social media platforms, channels, and performance indicators.
 </li>
 <li>
 Ability to interpret campaign data and translate it into clear insights and recommendations.
 </li>
 <li>
 Strong problem-solving and decision-making abilities.
 </li>
 <li>
 Close attention to detail, accuracy, quality, and follow-through.
 </li>
 <li>
 Ability to remain professional, composed, and solution-oriented when managing challenging situations.
 </li>
 <li>
 Collaborative team player with the ability to work effectively across multiple departments.
 </li>
 <li>
 Proactive attitude with a strong sense of responsibility and accountability.
 </li>
 <li>
 Proficiency in Microsoft Office, Google Workspace, presentation tools, and relevant project-management platforms.
 </li>
 </ul>
 
 
 
 
 
 Preferred Candidate Profile
 
 
 
 The ideal candidate is an experienced agency professional who understands how to balance client expectations, strategic quality, operational delivery, and commercial performance.
 
 
 They should be confident managing senior stakeholders, capable of leading integrated marketing accounts, and comfortable working with creative, digital, social media, performance, media, PR, and technical teams.
 
 
 The successful candidate will be highly organized, commercially aware, proactive, and focused on delivering an exceptional client experience while protecting the quality and profitability of the agency&rsquo;s work.
 
 
 
 
 
 
 What Success Looks Like
 
 
 
 Success in this role will be measured through:
 
 <ul>
 <li>
 Strong client satisfaction and long-term relationship development.
 </li>
 <li>
 Successful retention and renewal of assigned accounts.
 </li>
 <li>
 Consistent delivery of projects on time, within scope, and according to quality standards.
 </li>
 <li>
 Effective management of client expectations, feedback, budgets, and account risks.
 </li>
 <li>
 Clear and professional account communication and reporting.
 </li>
 <li>
 Achievement of agreed campaign and account objectives.
 </li>
 <li>
 Identification of suitable account-growth, upselling, and cross-selling opportunities.
 </li>
 <li>
 Strong collaboration with internal departments and delivery teams.
 </li>
 <li>
 Positive contribution to the development of junior account-management team members.
 </li>
 </ul>
</div>

Senior Account Manager

Aanaab

<div>The Associate Project Manager is responsible for supporting the planning, coordination, and execution of projects to ensure timelines, deliverables, and quality requirements are met.
The role works closely with internal teams, clients, and subject-matter experts to coordinate project activities, maintain accurate documentation, monitor progress, and address potential risks or delays.
The role also supports business development activities by assisting with proposal preparation, client communication, and opportunity tracking, while contributing to process improvements and implementing project management best practices.
Project Coordination &amp; Delivery<ul><li>
Support project planning, scheduling, and coordination across multiple initiatives.
</li><li>Coordinate with internal teams, clients, and subject-matter experts to ensure project milestones are achieved.
</li><li>Monitor project progress and help ensure deliverables are completed on time and according to agreed quality standards.
</li><li>Conduct quality checks throughout project delivery and support issue resolution.
</li><li>Maintain accurate project documentation, including project plans, meeting minutes, reports, and communication records.
</li><li>Assist in monitoring project budgets, resource utilization, and financial tracking.
</li><li>Identify, document, and escalate project risks, issues, and improvement opportunities.
</li><li>Contribute to project close-out activities, lessons learned, and continuous improvement initiatives.
</li></ul>Business Development Support<ul><li>
Support the preparation of proposals, presentations, and client submissions.
</li><li>Assist in gathering business requirements and translating them into project scopes and implementation plans.
</li><li>Participate in client meetings and document requirements, action items, and follow-up activities.
</li><li>Maintain opportunity tracking tools and support sales pipeline management.
</li><li>Coordinate internally to prepare project estimates, timelines, resource plans, and commercial documentation.
</li><li>Support the preparation of RFPs, RFQs, and other business development responses.
</li><li>Contribute to developing case studies, project references, and marketing materials that support future business opportunities.
</li>Build positive client relationships through timely communication and professional follow-up. 
<li>
</li></ul> 
 
Requirements 
 
QUALIFICATIONSEducation<ul><li>
Bachelor's degree in Project Management, Business Administration, Engineering, or a related field.
</li></ul>Experience<ul><li>
1&ndash;3 years of experience in project coordination, project management support, or a similar role.
</li><li>Experience working in consulting, professional services, training, education, or technology environments is preferred.
</li><li>Exposure to client-facing projects or cross-functional project teams is an advantage.
</li></ul>Certifications<ul><li>
CAPM certification is preferred.
</li><li>PMP certification or other recognized project management certifications are considered an advantage.
</li></ul>Technical &amp; Professional Skills<ul><li>
Good understanding of project management principles, methodologies, and best practices.
</li><li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
</li><li>Experience using project management and collaboration tools (e.g., Microsoft Project, Asana, Jira, ClickUp, Monday.com, or similar).
</li><li>Strong documentation, reporting, and organizational skills.
</li><li>Ability to coordinate multiple priorities while maintaining attention to detail.
</li></ul>Languages<ul><li>
Professional proficiency in Arabic and English (written and spoken).
</li></ul>Core Competencies<ul><li>
Planning &amp; Organization
</li><li>Execution Excellence</li><li>
Client Focus
</li><li>Communication
</li><li>Collaboration
</li><li>Problem Solving
</li><li>Attention to Detail
</li><li>Accountability
</li><li>Learning Agility
</li>Results Orientation 
<li>
</li></ul> 
 
Benefits 
<ul><li>
Medical insurance (as per company policy).
</li></ul><ul><li>Supportive and collaborative work environment.
</li><li>Open and collaborative culture.
</li><li>Continuous learning and growth opportunities.
</li><li>High level of autonomy and ownership.
</li><li>Opportunity to make a real impact.</li></ul></div>

Associate Project Manager

WEbook.com

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview :
The Content Operations &amp; Data Entry Officer will be responsible for creating, reviewing, updating, and maintaining accurate content across digital platforms.
The role requires exceptional attention to detail, strong organizational skills, and the ability to manage high volumes of information accurately and efficiently.
Key Responsibilities<ul><li>
Create and update events, products, categories, venues, schedules, pricing information, and related platform content.</li><li>
Enter Arabic and English content accurately into content management and operational systems.</li><li>
Review submitted content for completeness, consistency, spelling, formatting, and accuracy.</li><li>
Upload images, descriptions, terms, schedules, seating information, and other relevant assets.</li><li>
Ensure platform listings are published correctly and within agreed timelines.</li><li>
Maintain consistent naming conventions, content structures, and data standards.</li><li>
Conduct regular quality assurance checks across web and mobile platforms.</li><li>
Identify missing, incorrect, outdated, or duplicated information and coordinate corrections.</li><li>
Manage content update requests received from internal teams and project stakeholders.</li><li>
Maintain trackers for pending, completed, and published content.</li><li>
Support urgent updates during events, launches, schedule changes, or operational incidents.</li><li>
Escalate technical issues, publishing errors, and data inconsistencies to the appropriate teams.</li><li>
Coordinate with operations, marketing, customer support, technology, and commercial stakeholders.</li><li>
Maintain confidentiality when handling unpublished events, pricing, schedules, and operational information.</li></ul> 
Requirements 
<ul><li>
2 or more years of experience in data entry, content operations, e-commerce operations, platform administration, or a similar role.</li><li>
Strong attention to detail and a high level of accuracy.</li><li>
Excellent Arabic and English typing and written-language skills.</li><li>
Comfortable working with content management systems, spreadsheets, dashboards, and digital tools.</li><li>
Good working knowledge of Microsoft Excel or Google Sheets.</li><li>
Ability to manage repetitive and high-volume tasks without compromising accuracy.</li><li>
Strong organizational and time-management skills.</li><li>
Ability to work under pressure and manage changing priorities.</li><li>
Experience in ticketing, events, e-commerce, sports, entertainment, or digital platforms is preferred.</li></ul></div>

Client Services Content Operations & Data Entry Officer

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