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enterprise account executive Jobs in Riyadh

enterprise account executive

client account manager

Sprinklr

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div></div><div><b>
Role Overview</b></div><div>
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.</div><div></div><div><b>
Please note this role is based in </b><b>Dammam, Saudi Arabia</b></div><div></div><div><b>
Key Responsibilities</b></div><ul><li><div>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</div></li><li><div>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</div></li><li><div>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</div></li><li><div>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</div></li><li><div>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</div></li><li><div>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</div></li><li><div>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</div></li><li><div>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</div></li></ul><div><b>
Qualifications</b></div><ul><li><div>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</div></li><li><div>
Deep knowledge of contact center operations, metrics, and change management.</div></li><li><div>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</div></li><li><div>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</div></li></ul><div></div><div><b>
We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div><b>
We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><b><br>
We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div><b>
EEO - Our philosophy</b>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div><b>
Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Client Account Manager

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Account Manager
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Company:
  </strong>
  Aon
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Overview:
  </strong>
 </p>
 <p>
  The Account Manager serves as the primary liaison between clients and insurers, managing client accounts and delivering tailored insurance solutions. This role is responsible for assessing insurance needs, negotiating with insurers, maintaining compliance with Saudi Arabian regulations, and ensuring service excellence in every client interaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Client Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   Develop and maintain strong relationships with clients, understanding their insurance needs.
  </li>
  <li>
   Serve as the main point of contact for client inquiries, claims, policy renewals, and day-to-day servicing.
  </li>
 </ul>
 <p>
  <strong>
   2. Placement
  </strong>
 </p>
 <ul>
  <li>
   Analyze client risk exposures and recommend appropriate insurance products.
  </li>
  <li>
   Collaborate with insurance companies to negotiate competitive quotes and coverage terms.
  </li>
  <li>
   Prepare and present proposals, organize policy placements, and manage renewals.
  </li>
 </ul>
 <p>
  <strong>
   3. Regulatory &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   Ensure all activities comply with Insurance Authority (IA) regulations and guidelines for insurance brokers.
  </li>
  <li>
   Maintain proper documentation and records.
  </li>
  <li>
   Stay updated on regulatory changes and their impact on the insurance industry.
  </li>
 </ul>
 <p>
  <strong>
   4. Administration
  </strong>
 </p>
 <ul>
  <li>
   Prepare reports, maintain client records, and ensure accurate policy documentation.
  </li>
  <li>
   Handle premium collection, invoicing, and resolve account discrepancies.
  </li>
 </ul>
 <p>
  <strong>
   5. Business Development
  </strong>
 </p>
 <ul>
  <li>
   Identify cross-selling and upselling opportunities.
  </li>
  <li>
   Participate in marketing initiatives, client meetings, and events.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in business, Finance, Insurance, or a relevant field.
  </li>
  <li>
   Proven experience (2+ years) in insurance broking or insurance companies.
  </li>
  <li>
   Good understanding of the insurance market and IA regulatory landscape.
  </li>
  <li>
   Strong negotiation, communication, and presentation skills.
  </li>
  <li>
   Proficiency in Arabic and English.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KSA HR Verbiage:
  </strong>
 </p>
 <p>
  Applicants must be legally eligible to work in Saudi Arabia and will be required to comply with all local labor laws and regulations. Aon is committed to supporting Saudization and encourages Saudi nationals to apply.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Aon:
  </strong>
 </p>
 <p>
  Aon is a leading global provider of risk management, retirement, and health solutions. Our teams empower clients with innovative solutions, backed by industry expertise and local market knowledge. At Aon, we foster an inclusive and collaborative workplace where everyone is encouraged to bring their best self to work. Join us to make an impact and grow your career as part of a world-class organization.
 </p>
</div>


Account Manager

noon

<div>
 <p>
  <strong>
   Job title:
  </strong>
  Account Manager
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Senior Manager, Ad Sales
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 </p>
 <p>
  <br/>
 </p>
 <p>
  noon&rsquo;s mission: Ring every doorbell, every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do:
  </strong>
 </p>
 <p>
  We are looking for a Senior Account Manager / Account Manager to join our noon Ads team. The ideal candidate will have strong experience in digital advertising, media management, and client servicing, with a proven track record of building and managing relationships with top brands or agencies. This role requires someone who understands the advertising ecosystem, demonstrates strong commercial acumen, and possesses excellent negotiation and communication skills.
 </p>
 <ul>
  <li>
   Manage and grow relationships with key endemic brands on platform and seller partners.
  </li>
  <li>
   Develop and execute ad strategies aligned with brand objectives and business goals.
  </li>
  <li>
   Drive ads discussions, negotiations, and campaign execution.
  </li>
  <li>
   Collaborate with internal teams (Category, Marketing, and Product) to deliver impactful ad solutions.
  </li>
  <li>
   Monitor campaign performance and provide actionable insights and optimizations.
  </li>
  <li>
   Stay informed about advertising trends, competitors, and emerging media opportunities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll need:
  </strong>
 </p>
 <ul>
  <li>
   4&ndash;6 years of relevant experience in digital advertising or media sales.
  </li>
  <li>
   Prior experience working in media agencies or with tier 1 electronics or FMCG brands.
  </li>
  <li>
   Strong understanding of digital ads, media buying, and performance marketing.
  </li>
  <li>
   Excellent negotiation, relationship management, and analytical skills.
  </li>
  <li>
   Smart, proactive and confident communicator with the ability to manage multiple internal and external stakeholders.
  </li>
  <li>
   Fluency in English and Arabic is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who will excel?
  </strong>
 </p>
 <ul>
  <li>
   We&rsquo;re looking for people with high standards, who understand that hard work matters.
  </li>
  <li>
   You need to be relentlessly resourceful and operate with a deep bias for action.
  </li>
  <li>
   We need people with the courage to be fiercely original.
  </li>
  <li>
   noon is not for everyone; readiness to adapt, pivot, and learn is essential.
  </li>
 </ul>
</div>


Naseej

<div></div><div><div><div><div><div><p>We usually respond within <b>a day</b>
</p></div></div></div></div><div></div><div><div><div><b>Company Description:</b></div><div>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech &amp; Digital transformation. Naseej website: <b>https://www.naseej.com/</b></div><div><b>
Job Summary:</b></div><div>
We are looking for an experienced Sales Account Manager to one of our subsidiaries (Sprintive). The ideal candidate will have a strong background in technology sales, proven experience in managing client accounts, and the ability to drive revenue growth through long-term customer relationships.</div><div><b>
Requirements:</b></div><ul><div><div>
4+ years of experience as a Sales Account Manager or similar role.</div></div><div><div>
Proven experience selling technology products or IT solutions.</div></div><div><div>
Have strong connections in governmental sector.</div></div><div><div>
Strong understanding of B2B sales processes and account management.</div></div><div><div>
Excellent communication, negotiation, and presentation skills.</div></div><div><div>
Ability to manage multiple accounts and priorities simultaneously.</div></div><div><div>
Results-driven mindset with a track record of meeting or exceeding target.</div></div></ul>
</div></div><div><div><div><div><b>Department</b></div>
<div>Sales KSA
</div><div><b>Locations</b></div>
<div>Riyadh
</div><div><b>Nationalities that can apply.</b></div>
<div>Any Arab Nationalities
</div></div></div></div><div></div><div><div><div><div><p><b>CONTACT
</b></p><div><b>Fatma Kamal</b></div>
<div>Regional Talent Acquisition Senior Specialist &ndash; Human Resources &amp; Admin Support
</div></div></div></div></div><p></p><div><div><div><div><div><div>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Naseej</b></h2>
<div><div>Bringing together the latest technological advancement and know-how to support organizations in their digital transformation journey, Naseej offers a comprehensive suite of platforms and services, to empower organizations and enable them to focus on achieving their strategic objectives, fostering innovation, and maximizing productivity in the digital era.</div>
</div></div><div><div><b>Founded in </b>1989
</div><div><b>Co-workers </b>500</div></div></div></div></div><p></p>

Sales Account Manager

<div>
 <p>
  <strong>
   About noon:
  </strong>
 </p>
 <p>
  noon is the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem now includes marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 </p>
 <p>
  <br/>
 </p>
 <p>
  noon&rsquo;s mission: every door, every day
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview:
  </strong>
 </p>
 <p>
  The Account Manager will be responsible for managing key retail and distribution accounts within the home &amp; toys category, driving sustainable growth and ensuring the successful promotion of our product portfolio. This individual will work closely with internal cross-functional teams and external partners to maximize product visibility, enhance sales performance, and execute category growth strategies. The ideal candidate will have a strong commercial mindset, excellent account management skills, and a proven ability to build and maintain long-term client relationships.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Will Do:
  </strong>
 </p>
 <p>
  <strong>
   Account Management &amp; Relationship Building
  </strong>
 </p>
 <ul>
  <li>
   Manage and grow relationships with key retail partners, distributors, and e-commerce platforms to strengthen noon&rsquo;s position in the small appliances category.
  </li>
  <li>
   Act as the main point of contact for accounts, ensuring exceptional service and partner satisfaction.
  </li>
 </ul>
 <p>
  <strong>
   Sales Growth &amp; Execution
  </strong>
 </p>
 <ul>
  <li>
   Drive sales performance through optimized product placement, strategic assortment planning, and execution of promotional strategies.
  </li>
  <li>
   Identify opportunities to expand share of wallet within existing accounts and onboard new partners to broaden category reach.
  </li>
 </ul>
 <p>
  <strong>
   Product Assortment &amp; Inventory Management
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with operations and merchandising teams to ensure optimal inventory availability and healthy stock turnover.
  </li>
  <li>
   Support product launches, seasonal campaigns, and category activations to maximize revenue opportunities.
  </li>
 </ul>
 <p>
  <strong>
   Marketing &amp; Promotional Support
  </strong>
 </p>
 <ul>
  <li>
   Work with marketing teams to design and implement impactful campaigns, promotions, and in-store activations tailored to account needs.
  </li>
  <li>
   Ensure brand guidelines are consistently applied across all customer touchpoints to drive visibility and conversion.
  </li>
 </ul>
 <p>
  <strong>
   Market Insights &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Monitor market dynamics, competitor activities, and customer trends to inform category strategy.
  </li>
  <li>
   Analyze sales data, report on KPIs, and provide actionable insights to improve performance and identify growth opportunities.
  </li>
 </ul>
 <p>
  <strong>
   Negotiation &amp; Contract Management
  </strong>
 </p>
 <ul>
  <li>
   Negotiate favorable terms for pricing, placement, and promotions with retail partners.
  </li>
  <li>
   Coordinate with legal and finance teams to finalize agreements in line with company policies and objectives.
  </li>
 </ul>
 <p>
  <strong>
   Cross-Functional Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Partner with internal teams including Marketing, Product, and Operations to align on category strategy and ensure flawless execution.
  </li>
  <li>
   Communicate account needs, risks, and opportunities to drive cross-functional action plans.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Will Need:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, Sales, or a related field.
  </li>
  <li>
   2&ndash;5 years of experience in account management, sales, or business development, preferably within consumer electronics, appliances, or FMCG sectors.
  </li>
  <li>
   Proven track record of managing key accounts and delivering sales growth.
  </li>
  <li>
   Strong understanding of retail operations, merchandising, and assortment planning.
  </li>
  <li>
   Analytical mindset with the ability to interpret data and make data-driven decisions.
  </li>
  <li>
   Excellent negotiation, communication, and relationship-building skills.
  </li>
  <li>
   Ability to multitask and manage multiple accounts and projects simultaneously.
  </li>
  <li>
   Passion for consumer products and understanding of market trends within small appliances.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who will excel?
  </strong>
 </p>
 <p>
  We&rsquo;re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original. noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </p>
</div>


Account Manager, Commercial

NUCLEI

<div></div><div><div><div><div>Enterprise Sales
</div><div><div><h1 class="jobSectionHeader"><b>Key Account Manager (KSA) (Remote)</b></h1>
<div>Riyadh, Saudi Arabia
<div>Full Time</div></div></div><div><p><br>
</p></div></div></div></div><div><div><div><div><b>Why are we building Nuclei?</b></div><div><br>
Nuclei is a product company working with 25+ leading BFSI and telecom enterprises.</div><div></div><div><br>
Before we started Nuclei, we listed down a few guiding principles. These were essentially the learnings from our previous startups/companies:</div><ul><li><div>
Think big, think global</div></li><li><div>
Build a sustainable company, from various perspectives</div></li><li><div>
Build for the long term, take long term decisions.</div></li><li><p>
Leverage distribution</p></li></ul><p>
All the above points came together to form Nuclei's vision - &quot;To build a well-respected global product company.&quot;</p><div></div><div><b><br>
What will you do?</b></div><p><br>
As a Key Account Manager, you will own and grow strategic bank accounts (existing and new) across <b>KSA </b>and beyond. The ideal candidate will nurture strong B2B relationships, ensure high client satisfaction, and drive growth by partnering with banks to adopt and expand Nuclei&rsquo;s suite of offerings.<br>
<br>
<b>What you will do:</b></p><ul><li><div>
Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal</div></li><li><div>
Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops leads</div></li><li><div>
Understand the bank&rsquo;s customer segments and digital strategy; tailor proposals leveraging Nuclei&rsquo;s marketplace, SaaS marketplace, subscription bundles</div></li><li><div>
Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch</div></li><li><div>
Monitor account health: usage, transaction volumes, customer adoption and drive upsell/cross-sell</div></li><li><div>
Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor</div></li><li><p>
Provide feedback to help shape Nuclei&rsquo;s product roadmap based on customer needs and market feedback.</p></li></ul><p></p><p><b><br>
Who should apply:</b></p><ul><li><div><br>
3 to 5 years&rsquo; experience in B2B sales/account management/client success/business development, ideally within fintech/banking /SaaS domain</div></li><li><div>
Based in <b>KSA </b>(mandatory)</div></li><li><div>
Excellent communication, presentation, stakeholder management skills</div></li><li><div>
Strong relationship-building skills and ability to connect with senior decision-makers in banks</div></li><li><div>
Good business sense, comfortable with SaaS-based, enterprise sales cycles</div></li><li><div>
Self-starter, proactive, comfortable working in a dynamic, agile work environment</div></li><li><p>
Ability to work cross-functionally internally and coordinate delivery &amp; operations</p></li></ul></div></div></div></div>

Key Account Manager

Arena Events Group

About Arena
<br><br>
Arena is an international integrated event services company. The company provides event solutions, designing and delivering temporary environments to a variety of sporting, commercial and cultural events across the globe.
<br><br>
With a global reach that extends from the US, UK and Middle East & Asia, Arena pride themselves on their ability to provide the ‘Arena Standard’ around the world. Offering a truly tailored and bespoke experience with an extensive product offering around the world, Arena “turn space into place”.
<br><br>
Flagship recurring events include the Olympics, Rugby World Cup, Commonwealth Games, Ryder Cup, European Tour, Wimbledon Championships, PGA Tour, European Tour.
<br><br>
<b>For more info:</b> https://www.arenagroup.com
<br><br>
Position Description
<br><br>
<b>Job Title:</b> Account Manager - Events
<br><b>Reporting Into:</b> Commercial Director – KSA
<br><b>Direct Reports:</b> None
<br><b>Location:</b> Riyadh or Jeddah, KSA
<br><br>
<b>Job Objective:</b><br>
Arena’s vision is to provide a seamless seating experience with a high level of customer service and attention to detail for various temporary seating solutions at events and sports venues. The Account Manager is at the forefront of promoting this attitude and maintaining a high standard of service.
<br><br>
This role is primarily responsible for sourcing, managing, and growing the client base for the Seating division. The Account Manager will act as the central point of contact throughout the sales process and project lifecycle, working closely with other departments to deliver high-quality temporary seating solutions while ensuring revenue targets and internal procedures are met.
<br><br>
Key Responsibilities
<br><br>
<ul>
<li>Work with new and existing clients to understand their seating requirements and propose suitable solutions to meet their event specifications.</li>
<li>Develop a deep understanding of the technical and logistical aspects of temporary seating systems.</li>
<li>Collaborate with internal teams (Operations/Design/Production/Estimation) to ensure accurate project estimates and creative input.</li>
<li>Present seating solutions and cost proposals to clients, selling the unique features and benefits of Arena’s offerings.</li>
<li>Manage negotiations and finalize contracts with clients.</li>
<li>Serve as the primary point of contact for clients, ensuring effective communication between all internal and external stakeholders.</li>
<li>Coordinate with the Project Manager and Operations teams to ensure smooth project execution and on-site delivery.</li>
<li>Liaise with the Finance team for invoicing and manage client payments pre-event, supporting Finance on final payments post-event.</li>
<li>Maintain CRM with up-to-date client and project information.</li>
<li>Achieve and exceed quarterly sales targets.</li>
<li>Maintain a healthy sales pipeline and manage the entire process from client brief to project handover, remaining the main point of contact throughout.</li>
</ul>
<b>Required Skills/Abilities:</b><br>
Personal
<br><ul>
<li>Self-starter, able to work independently with minimal supervision.</li>
<li>Highly organized and able to handle pressure and tight deadlines.</li>
<li>A natural relationship builder with excellent interpersonal skills.</li>
<li>Strong communication skills and the ability to think quickly and clearly under pressure.</li>
<li>Adaptable, with a willingness to respond to a constantly changing environment.</li>
<li>Excellent written and verbal communication skills in English (Arabic speaker is an advantage).</li>
<li>Willingness to work extended hours as required.</li>
</ul>
Technical
<br>Computer literate, ability to use Word, Outlook, PowerPoint, and Excel
<br><br>
<b>Education and Experience:</b><br>
<ul>
<li>University Graduate or equivalent in any discipline</li>
<li>2-5 years’ experience in account handling/sales or project management for an event related business</li>
<li>Note that no job is totally encompassed and can change.</li>
<li>Driving license essential</li>
</ul>


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