project manager

account executive

account manager

[ksa] consultant

account director

client account manager

Sprinklr

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><div>
Job Description</div><div></div><div><div>
Role Overview</div></div><div><div>
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.</div></div><div></div><div><div>
Key Responsibilities</div></div><ul><li>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</li><li>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</li><li>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</li><li>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</li><li>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</li><li>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</li><li>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</li><li>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</li></ul><div><div>
Qualifications</div></div><ul><li>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</li><li>
Deep knowledge of contact center operations, metrics, and change management.</li><li>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</li><li>
Strong technical acumen, program management skills, and regional experience; Arabic is a plus.</li></ul><div></div><div>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><br>
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div>
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div>
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Client Account Manager

Al Diriyah Solutions

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  We suggest you enter details here.
 </p>
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  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site role for an Account Manager located in Riyadh. The Account Manager will be responsible for maintaining and nurturing client relationships, managing accounts, handling client communications, and developing strategies to achieve business objectives. Daily tasks will include understanding client needs, collaborating with internal teams to deliver solutions, and ensuring a high level of customer satisfaction. The Account Manager will also play a key role in identifying opportunities for business growth and preparing reports on account activities and performance.
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong relationship management, customer service, and client communication skills
  </li>
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   Proficiency in account management strategies and business development techniques
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   Ability to analyze client needs and develop tailored solutions
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   Effective communication, presentation, and negotiation skills
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   Strong organizational and problem-solving skills
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   Ability to work collaboratively within a team setting
  </li>
  <li>
   Fluency in English and knowledge of Arabic is highly desirable
  </li>
  <li>
   Experience in the software, technology, or services industry is preferred
  </li>
 </ul>
</div>


Account Manager

Prime Gate

<div><p>We are seeking a proactive, client-focused Account Manager to join our team. The successful candidate will manage client relationships, drive account growth, and coordinate internal teams to ensure exceptional service delivery. This full-time role requires strong communication, strategic thinking, and organizational skills in a collaborative environment, with opportunities to influence product and service offerings.</p><h3 class="jobSectionHeader"><b>
Account Manager Responsibilities &mdash; client relationship management, account growth</b></h3><ul><li><p>
Serve as the primary point of contact for a portfolio of clients, building trusted relationships and understanding client goals, priorities, and success metrics.</p></li><li><p>
Develop and execute account plans that align client objectives with company capabilities, driving retention, expansion, and renewal opportunities.</p></li><li><p>
Coordinate cross-functional teams including sales, product, customer success, implementation, and operations to deliver coordinated outcomes and timely resolutions.</p></li><li><p>
Conduct regular account reviews, business reviews, and strategy sessions to present performance, insights, and recommendations for optimization.</p></li><li><p>
Monitor account health metrics, usage trends, and KPIs; identify risks and opportunities and implement action plans to improve client satisfaction and value realization.</p></li><li><p>
Prepare and distribute account documentation, status reports, forecasts, and renewal materials; maintain accurate records in CRM and collaboration tools.</p></li><li><p>
Manage contract renewals, pricing discussions, and scope changes while partnering with legal and finance to ensure compliance and profitable terms.</p></li><li><p>
Act as client advocate internally, escalating issues appropriately and influencing product and service enhancements based on client feedback.</p></li><li><p>
Mentor and support junior account staff, sharing best practices and contributing to continuous improvement of account management processes.</p></li></ul><h4 class="jobSectionHeader"><b>
Required Qualifications:</b></h4><ul><li><p>
Bachelor&rsquo;s degree in business, marketing, communications, or a related field, or equivalent experience.</p></li><li><p>
3+ years of account management, client success, or sales experience managing mid-market or enterprise clients with Telecom and bank sector Experience.</p></li><li><p>
Proven track record of meeting or exceeding retention and growth targets; experience with upsell and renewal processes.</p></li><li><p>
Strong written and verbal communication skills with experience presenting to diverse stakeholders and executive sponsors.</p></li><li><p>
Demonstrated ability to manage multiple accounts concurrently and prioritize competing client needs.</p></li><li><p>
Experience with CRM and account management tools (Salesforce, HubSpot, or equivalent) and collaboration platforms (Slack, Teams, Confluence).</p></li><li><p>
Excellent problem-solving, negotiation, and conflict-resolution skills.</p></li><li><p>
Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) and data-driven reporting.</p></li></ul><h5 class="jobSectionHeader"><b>
Certification &amp; Skills Requirements:</b></h5><ul><li><p>
Certifications in customer success, sales, or account management (e.g., CSAM, NASP) are a plus.</p></li><li><p>
Experience in SaaS, technology, professional services, or B2B environments preferred.</p></li><li><p>
Familiarity with contract negotiation, pricing strategies, and vendor management.</p></li><li><p>
Comfort working with cross-functional and distributed teams; remote collaboration experience is beneficial.</p></li><li><p>
Ability to translate client needs into actionable product and service improvements and to drive measurable outcomes.</p></li></ul></div>

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Account Manager
 </p>
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  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
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  <strong>
   Company:
  </strong>
  Aon
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  <br/>
 </p>
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  <strong>
   Overview:
  </strong>
 </p>
 <p>
  The Account Manager serves as the primary liaison between clients and insurers, managing client accounts and delivering tailored insurance solutions. This role is responsible for assessing insurance needs, negotiating with insurers, maintaining compliance with Saudi Arabian regulations, and ensuring service excellence in every client interaction.
 </p>
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  <br/>
 </p>
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  <strong>
   Key Responsibilities
  </strong>
 </p>
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  <br/>
 </p>
 <p>
  <strong>
   1. Client Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   Develop and maintain strong relationships with clients, understanding their insurance needs.
  </li>
  <li>
   Serve as the main point of contact for client inquiries, claims, policy renewals, and day-to-day servicing.
  </li>
 </ul>
 <p>
  <strong>
   2. Placement
  </strong>
 </p>
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  <li>
   Analyze client risk exposures and recommend appropriate insurance products.
  </li>
  <li>
   Collaborate with insurance companies to negotiate competitive quotes and coverage terms.
  </li>
  <li>
   Prepare and present proposals, organize policy placements, and manage renewals.
  </li>
 </ul>
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  <strong>
   3. Regulatory &amp; Compliance
  </strong>
 </p>
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  <li>
   Ensure all activities comply with Insurance Authority (IA) regulations and guidelines for insurance brokers.
  </li>
  <li>
   Maintain proper documentation and records.
  </li>
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   Stay updated on regulatory changes and their impact on the insurance industry.
  </li>
 </ul>
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  <strong>
   4. Administration
  </strong>
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  <li>
   Prepare reports, maintain client records, and ensure accurate policy documentation.
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   Handle premium collection, invoicing, and resolve account discrepancies.
  </li>
 </ul>
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  <strong>
   5. Business Development
  </strong>
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  <li>
   Identify cross-selling and upselling opportunities.
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  <li>
   Participate in marketing initiatives, client meetings, and events.
  </li>
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  <br/>
 </p>
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  <strong>
   Requirements:
  </strong>
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 <ul>
  <li>
   Bachelor&rsquo;s degree in business, Finance, Insurance, or a relevant field.
  </li>
  <li>
   Proven experience (2+ years) in insurance broking or insurance companies.
  </li>
  <li>
   Good understanding of the insurance market and IA regulatory landscape.
  </li>
  <li>
   Strong negotiation, communication, and presentation skills.
  </li>
  <li>
   Proficiency in Arabic and English.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KSA HR Verbiage:
  </strong>
 </p>
 <p>
  Applicants must be legally eligible to work in Saudi Arabia and will be required to comply with all local labor laws and regulations. Aon is committed to supporting Saudization and encourages Saudi nationals to apply.
 </p>
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  <br/>
 </p>
 <p>
  <strong>
   About Aon:
  </strong>
 </p>
 <p>
  Aon is a leading global provider of risk management, retirement, and health solutions. Our teams empower clients with innovative solutions, backed by industry expertise and local market knowledge. At Aon, we foster an inclusive and collaborative workplace where everyone is encouraged to bring their best self to work. Join us to make an impact and grow your career as part of a world-class organization.
 </p>
</div>


Naseej

<div><h5 class="jobSectionHeader"><b>Company Description:</b></h5><p>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech &amp; Digital transformation. Naseej website: <b>https://www.naseej.com/</b></p><h5 class="jobSectionHeader"><b>
Job Summary:</b></h5><p>
We are looking for an experienced Sales Account Manager to one of our subsidiaries (Sprintive). The ideal candidate will have a strong background in technology sales, proven experience in managing client accounts, and the ability to drive revenue growth through long-term customer relationships.</p><p><b>
Requirements:</b></p><ul><li><p>
4+ years of experience as a Sales Account Manager or similar role.</p></li><li><p>
Proven experience selling technology products or IT solutions.</p></li><li><p>
Have strong connections in governmental sector.</p></li><li><p>
Strong understanding of B2B sales processes and account management.</p></li><li><p>
Excellent communication, negotiation, and presentation skills.</p></li><li><p>
Ability to manage multiple accounts and priorities simultaneously.</p></li><li><p>
Results-driven mindset with a track record of meeting or exceeding target.</p></li></ul></div>

Sales Account Manager

Trimble

<div><div>Your Title: Key &amp; Major Accounts Manager, Trimble Construction Software<br>
Your Location: Riyadh, Saudi Arabia</div><div></div><div><i><br>
If your vision is about transforming the construction industry landscape using innovative technology solutions then you can be the one we are looking for.</i></div><div>
We are seeking a dynamic and results-driven Enterprise Accounts Manager for our Construction division at Trimble in Riyadh. In this role, you will directly report to the Regional Sales Director.</div><div></div><div>
What You Will Do</div><div>
As an Enterprise Accounts Manager, you will be pivotal in nurturing and growing strategic relationships with our Enterprise-market clients. in the construction sector, and also identify, engage, and win new potential enterprise customers in the region.</div><div></div><div>
Your Key Responsibilities:</div><div></div><div><i>
Client Relationship Management</i></div><ul><li><div>
Develop and maintain strong relationships with construction industry clients.</div></li><li><div>
Understand clients' business objectives, challenges, and pain points to provide tailored solutions and sell the Trimble Connected Construction workflow.</div></li></ul><div><i><br>
Strategic Account Planning</i></div><ul><li><div>
Create and execute strategic account plans to maximize revenue growth.</div></li><li><div>
Identify opportunities for upselling and cross-selling Trimble's products and services, and be able to create a good footprint at the customer organization with Trimble products.</div></li></ul><div></div><div><i>
Product Knowledge</i></div><ul><li><div>
Having knowledge of Trimble's construction technology products and their applications. Demonstrate the ability to effectively communicate the value of our construction cloud platform solutions (Tekla suite of products, Viewpoint, Trimble Connect, Quadri, Stabicad,etc) to clients.</div></li></ul><div></div><div><i>
Sales and Revenue Growth</i></div><ul><li><div>
Achieve and exceed sales targets for assigned accounts to identify new business opportunities within existing accounts and work towards closing deals.</div></li><li><div>
Looking for adoption and expansion with new clients as well.</div></li></ul><div></div><div><i>
Market Analysis</i></div><ul><li><div>
Stay updated on industry trends, market conditions, and competitors' offerings.</div></li><li><div>
Provide feedback to product development teams to enhance Trimble's offerings.</div></li></ul><div></div><div><i>
Reporting and Documentation</i></div><ul><li><div>
Maintain accurate records of client interactions, sales activities, and account information in Salesforce.</div></li><li><div>
Prepare regular reports on account performance and revenue forecasts.</div></li></ul><div></div><div>
What Skills and Experience You Should Bring</div><ul><li><div>
Bachelor's degree in Business, Engineering, or a related field</div></li><li><div>
Minimum 10 years of Experience in B2B software/SaaS sales with not less than 5 years in Large Account/ Key Account Management, precisely in the construction domain</div></li><li><div>
Deep knowledge of the construction industry and utilization of the construction software solutions preferred.</div></li><li><div>
Strong understanding of technology and software solutions, and software Subscription model.</div></li><li><div>
Strong background in Construction technology trends, and available solutions in the market</div></li><li><div>
Excellent communication, listening, negotiation, and presentation skills in Arabic and English.</div></li><li><div>
Exceptional problem-solving and analytical skills.</div></li><li><div>
Ability to travel as needed to meet with clients.</div></li><li><div>
Exceptional negotiation skills with hands-on enterprise-level agreements and complex deals.</div></li><li><div>
Proficiency in Salesforce and Microsoft Office Suite.</div></li><li><div>
Exceptional presentation skills for small/large crowds</div></li><li><div>
Ability Develop and foster solid relationships with C-Level personas and key stakeholders to influence Trimble&rsquo;s growth.</div></li></ul><div></div><div>
About Your Location<br>
Your location will be preferable at our KSA office.</div><div><br>
How to Apply: Please submit an online application for this position by clicking on the &lsquo;Apply Now&rsquo; button located in this posting.</div><div></div><div>
Join a Values-Driven Team: Belong, Grow, Innovate.</div><div></div><div>
At Trimble, our core values of Belong, Grow, and Innovate aren't just words&mdash;they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.</div><div></div><div><div>
Trimble&rsquo;s Privacy Policy</div></div><div></div><div>
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.</div></div>

Enterprise Account Manager

GEN PLUS Group

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 The Gen Plus Group is a vibrant global collective of agencies reshaping industry norms with a commitment to creativity and surpassing expectations. Rooted in the 'Plus' philosophy, our dedication goes beyond the ordinary, creating connections that transcend transactions.
 <br/>
 <br/>
 As industry-leading Story-Tellers, Story-Shapers, and Story-Makers, we unite the strategic communications of PRM, content creation expertise of NaF+, talent representation by SPANDY, and the innovative creative spirit of THEM AGAIN under one banner.
 <br/>
 <br/>
 Our cohesive team, GEN+, comprises over 3,000 industry experts from 60+ nationalities, all sharing a collective passion to disrupt, innovate, and lead. The Gen Plus Group ensures impactful outcomes for brands, businesses, and people globally by embracing diversity and fostering an environment of creativity and excellence.
 <br/>
 <br/>
 <strong>
  We are looking for applicants based in Riyadh. A background with automotive clients is highly preferred.
  <br/>
  <br/>
 </strong>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 We are looking for an experienced and dynamic Account Manager to join our team, working across our production, creative and influencer agencies.
 <br/>
 <br/>
 The ideal candidate will have agency experience managing multi-disciplinary projects spanning production, creative, digital and social media content. This role requires a strategic thinker who excels at client relationships, project management, and cross-functional collaboration.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Serve as a primary client liaison, understanding their objectives and ensuring exceptional execution across production, creative, and digital campaigns.
  </li>
  <li>
   Develop and maintain strong client relationships, fostering long-term partnerships and driving repeat business.
  </li>
  <li>
   Manage multiple projects simultaneously spanning creative development, video production and social content, ensuring smooth execution.
  </li>
  <li>
   Collaborate with the wider agency teams, including producers, creatives, designers and social strategists, to brainstorm, develop and deliver compelling content for our clients.
  </li>
  <li>
   Oversee project timelines and resource allocation to ensure all deliverables meet deadlines and quality expectations.
  </li>
  <li>
   Facilitate clear and efficient communication between clients and internal teams, translating client needs into actionable production and creative plans.
  </li>
  <li>
   Working closely with clients to grasp their business and marketing goals, while driving innovative and industry-leading creative solutions to elevate their brand.
  </li>
  <li>
   Identify and capitalize on opportunities for business growth within existing accounts, as well as contribute to new business pitches.
  </li>
  <li>
   Stay updated with industry trends, emerging digital and social platforms, and content best practices to offer innovative solutions to clients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in Arabic and English.
  </li>
  <li>
   Experience with automotive clients is strongly preferred
  </li>
  <li>
   5+ years of experience in account management within a creative agency, production house, or digital/social agency.
  </li>
  <li>
   Strong understanding of creative development, video production and social media content.
  </li>
  <li>
   Proven ability to manage integrated campaigns across multiple channels.
  </li>
  <li>
   Exceptional communication, negotiation, and relationship-building skills.
  </li>
  <li>
   Highly organized with outstanding project management and problem-solving abilities.
  </li>
  <li>
   Ability to multitask and work efficiently under tight deadlines.
  </li>
  <li>
   Experience using project management tools and Microsoft Office Suite.
  </li>
  <li>
   Passion for creativity, storytelling, brand building, and digital innovation.
  </li>
 </ul>
</div>


Account Manager- Creative Agency

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Account Manager- Creative Agency