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customer service associate

Apparel Group

<div>
 
 Position Objective
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility
 
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Senior Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 2-4 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Sales Associate

Jackson Hewitt Tax Service Inc.

<div>
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k) matching
 </li>
 <li>
 Bonus based on performance
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Opportunity for advancement
 </li>
 <li>
 Signing bonus
 </li>
 <li>
 Training &amp; development
 
 
 </li>
 </ul>
 We are looking for someone who thrives in a welcoming, customer service-oriented environment with
 
 excellent communication skills
 
 . If you enjoy building strong relationships with clients, then look no further and apply today!
 
 
 Join our team as a
 
 Client Service Associate
 
 and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!
 
 
 No matter your work background or experience level, we welcome you to
 
 apply
 
 !
 
 
 
 Perks
 
 
 
 <ul>
 <li>
 Hourly pay + competitive bonus package
 </li>
 <li>
 Flexible Schedule Options &ndash; Work that works for you!
 </li>
 <li>
 Free Identity Theft Protection through ID Watchdog from Equifax
 </li>
 <li>
 Corporate discount program through Avibra
 </li>
 <li>
 Earned Wage Access through ZayZoon
 </li>
 <li>
 Discount and Rewards Marketplace through BenefitHub
 </li>
 <li>
 Opportunities for advancement within the organization or as a tax pro
 </li>
 <li>
 Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
 </li>
 <li>
 Free tax preparation training and PTIN registration
 </li>
 <li>
 Free continuing tax education
 </li>
 <li>
 Enrolled Agent materials and testing reimbursement
 
 
 </li>
 </ul>
 
 What You Need
 
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Experience in a fast-paced retail environment
 </li>
 <li>
 Basic computer proficiency and ability to troubleshoot
 </li>
 <li>
 Prior customer service or sales experience preferred, but not required
 </li>
 <li>
 Willingness to learn and grow in a customer-focused role
 
 
 </li>
 </ul>
 If you're looking for a rewarding opportunity to learn new skills and make an impact,
 
 apply today!
 
 
 
 Compensation: $12.00 per hour
 
 
 Working at Jackson Hewitt
 
 
 Jackson Hewitt is an innovator with nearly 6,000 locations, and we&rsquo;re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
 
 
 Taxes are fun (really!)
 
 
 Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
 
 
 PTIN Certification: Yes
 
 
 By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee&rsquo;s job application process is specific to that franchisee and will not be communicated to any other entity.
</div>

Client Service Associate

Mailbox Smart Services

Sales Associates &ndash; Riyadh, Saudi Arabia #SaudizationLocation: Riyadh, Saudi ArabiaIndustry: Retail (Fitness &amp; Sports)Employment Type: Full-TimeSalary: SAR 12,000 &ndash; 14,000Joining: ImmediateKey ResponsibilitiesProvide excellent customer service and enhance in-store experienceDrive sales through upselling and cross-sellingHandle POS transactions and maintain cash accuracyEnsure proper product display, pricing, and stock availabilityAssist customers with queries and resolve concerns effectivelyMaintain store cleanliness and visual merchandising standardsRequirementsSaudi nationals (Male &amp; Female)Minimum 2&ndash;3 years of retail sales experienceExperience in fitness / sports retail is a strong advantageStrong communication and interpersonal skillsCustomer-focused with a team-oriented approachImmediate joiners preferredPreferredBackground in fitness training or sports industryBachelor&rsquo;s degree (Marketing or related field) is a plusSalary &amp; BenefitsCompetitive salary packageMedical InsuranceAnnual Leave &amp; benefits as per Saudi Labor LawHow to Apply:Send your CV (PDF) along with:Current SalaryExpected SalaryNotice PeriodPay: ﷼11,000.00 - ﷼12,000.00 per monthApplication Question(s):<ul><li>Are you a Saudi national/ local ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Sales Associates

Eagle International Preschools

<div>
 
 Job Purpose:
 
 
 To deliver an excellent customer experience by responding professionally to inquiries, scheduling school visits, and ensuring smooth coordination with branch managers to receive parents and visitors.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Respond to customer inquiries via phone calls and social media platforms (WhatsApp, Instagram, etc.).
 </li>
 <li>
 Provide clear and accurate information about the school (fees, curriculum, branches, programs).
 </li>
 <li>
 Schedule and organize appointments for parents to visit school branches.
 </li>
 <li>
 Coordinate with branch managers to ensure readiness for parent visits.
 </li>
 <li>
 Follow up with potential clients and encourage enrollment.
 </li>
 <li>
 Maintain and update customer records.
 </li>
 <li>
 Prepare regular reports on inquiries, visits, and conversion rates.
 </li>
 <li>
 Represent the school professionally and maintain a high standard of communication.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Fluency in English (spoken and written) &ndash;
 
 Mandatory
 
 .
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Previous experience in customer service (preferably in education or similar sectors).
 </li>
 <li>
 Proficiency in using computers and basic systems.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Ability to work under pressure and within a team.
 </li>
 <li>
 Professional appearance and attitude.
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications:
 
 <ul>
 <li>
 Experience dealing with parents or in an educational environment.
 </li>
 <li>
 Strong persuasion and sales skills.&nbsp;
 </li>
 </ul>
 
 
 
</div>

Senior Customer Service Representative

Furless Permanent

Front Desk Administrator &ndash; Furless Permanent RiyadhReporting to: KSA Operations Manager Location: Riyadh, Saudi ArabiaPosition PurposeThe Front Desk Administrator plays a key role in driving sales growth and client retention while delivering a warm, professional, and seamless experience for every guest. This role manages reception operations, sales follow-up, appointment scheduling, and retail support, ensuring all front-of-house activities meet Furless standards and comply with Saudi Municipality regulations.Key Responsibilities1. Client Experience &amp; Reception<ul><li>Greet, register, and guide clients with warmth and professionalism, ensuring every visitor feels welcomed and valued.</li><li>Maintain clear communication in English and/or Arabic; respond to phone, WhatsApp, and email inquiries promptly and accurately.</li><li>Manage appointment bookings, confirmations, and reminders to maximize show-up rates.</li><li>Handle complaints empathetically and resolve issues quickly to preserve client loyalty.</li><li>Ensure reception and waiting areas always reflect Furless premium standards &ndash; clean, organized, and inviting.</li></ul>2. Sales &amp; Client Retention<ul><li>Promote treatments, packages, and retail products confidently and professionally.</li><li>Educate clients on home-care routines and follow-up treatments to encourage repeat visits.</li><li>Actively track and follow up with lapsed or prospective clients to increase return rate.</li><li>Meet or exceed monthly sales and upselling targets set by the Operations Manager.</li><li>Support in-branch marketing or promotional activities to boost new-client acquisition.</li><li>Maintain client records, purchase history, and preferences to enable personalized retention strategies.</li></ul>3. Administrative &amp; Operational Support<ul><li>Record all bookings, payments, and transactions accurately in the CRM/POS system.</li><li>Perform daily cash-up and reconciliation in coordination with Finance.</li><li>Generate and submit daily and weekly performance reports (appointments, revenue, client feedback).</li><li>Maintain compliance with Saudi Municipality standards on hygiene, safety, and documentation.</li><li>Coordinate with the Operations Manager on maintenance, supply orders, and equipment servicing.</li></ul>4. Professionalism &amp; Team Alignment<ul><li>Uphold the Furless image &ndash; groomed, polished, and brand-representative at all times.</li><li>Collaborate with therapists, treatment coordinators, and management to ensure smooth client flow.</li><li>Participate in sales and service training sessions to improve conversion and retention skills.</li><li>Demonstrate punctuality, accountability, and adaptability to rotating shifts (including weekends if required).</li></ul>Qualifications &amp; Skills<ul><li>Education: High school diploma or higher (Diploma in Administration, Customer Service, or related field preferred).</li><li>Experience: 1&ndash;3 years in front desk, sales, or customer-service role (preferably clinic, beauty, wellness, or hospitality).</li><li>Technical: Proficient in MS Office and CRM/booking systems (Fresha experience preferred).</li><li>Communication: Fluent in English (required); Arabic advantageous.</li><li>Sales &amp; Retention: Strong persuasion, upselling, and relationship-building skills.</li><li>Organization: Excellent multitasking and time-management abilities.</li><li>Compliance: Knowledge of Saudi MOH/Municipality hygiene standards (training provided).</li></ul>Personal Attributes<ul><li>Sales-driven yet service-oriented mindset.</li><li>Professional, approachable, and emotionally intelligent.</li><li>Honest, reliable, and attentive to detail.</li><li>Calm and confident under pressure.</li><li>Passionate about beauty, wellness, and client satisfaction.</li></ul>Work Schedule &amp; Compensation<ul><li>Hours: 48 hours per week / 2 days off (rotational).</li><li>Compensation: Competitive salary + commission based on sales and retention performance.</li><li>Benefits: Medical insurance, training programs, and career development per Furless KSA policy.</li></ul>Application ProcessSubmit your CV and cover letter to careers@furlesspermanent.comSubject Line: Front Desk Administrator &ndash; RiyadhJob Type: Full-timePay: ﷼4,000.00 - ﷼7,000.00 per monthExperience:<ul><li>Arabic: 1 year (Preferred)</li></ul>Work Location: In person

Front Desk Administrator (Male Preferred)

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1135 customer service associate jobs In Riyadh

Sales Associate

Sales Associate

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Client Service Associate

Sales Associates

Senior Customer Service Representative

Front Desk Administrator (Male Preferred)