sales associate

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customer service representative Jobs in Riyadh

customer service representative

customer service associate

Amazon.com

<div><div>DESCRIPTION<div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. 
 
We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. 
 
Key job responsibilities 
Key job responsibilities 
As a Delivery Station Customer Service Associate, you will be responsible for: 
 
Communicating with customers directly in-person, in addition to communicating via phone and email 
Empathizing with and prioritizing customer needs 
Upholding company values and respecting every customer 
Resolving issues and setting appropriate expectations with customers 
Clearly understanding and responding appropriately to the issues that customers present 
Consistently composing grammatically correct, concise, and accurate written responses to customer issues 
Approaching problems logically and with good judgment to ensure the appropriate customer outcome 
Making quick and effective decisions on behalf of the customer 
Working a flexible Full-Time (40+ hours per week) schedule 
 
Performing the following tasks, with or without reasonable accommodation 
Work in an environment where the noise level varies and can be loud (hearing protection will be provided) 
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled</div></div><div>
BASIC QUALIFICATIONS<div>
Key job responsibilities 
Basic qualifications 
 
High School or equivalent diploma 
Previous experience in Customer Service 
Ability to effectively prioritize work time to ensure efficiency 
Experience with Windows Operating Systems and Microsoft Outlook 
Familiarity with multiple web browsers, data base searching and instant messenger tools</div></div><div> 
PREFERRED QUALIFICATIONS<div>
Preferred qualifications 
<ul><li>Arabic Speaker</li><li>Bachelor Degree or equivalent work- related experience</li><li>Proficiency in verbal and written communication skills</li><li>Experience in understanding performance metrics and developing them to measure progress against key performance indicators</li><li>Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>

Delivery Station Customer Service Associate, Customer Service

AlFahim HQ

<div>
 
 Company Description
 
 
 
 AlFahim HQ has evolved from a focus on the procurement of luxury items for the corporate world to becoming a leader in the organized distribution of a wide array of upmarket luxury products at the regional level. This systematic enhancement of its distribution arm has positioned AlFahim HQ as a key player in the luxury goods market.
 
 
 
 Role Description
 
 
 
 This is a full-time role for a Sales Associate. The Sales Associate will be responsible for engaging with customers, demonstrating product features, and driving sales. They will also manage inventory, track sales, and provide excellent customer service. This is an on-site role located in Riyadh.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Sales, Customer Engagement, and Relationship Building skills
 </li>
 <li>
 Inventory Management and Sales Tracking experience
 </li>
 <li>
 Excellent verbal communication and Interpersonal skills
 </li>
 <li>
 Ability to work effectively on-site in Riyadh
 </li>
 <li>
 Experience in the luxury goods industry is a plus
 </li>
 <li>
 High school diploma or equivalent; further education in Sales, Marketing, or related fields is beneficial
 </li>
 </ul>
</div>

Sales Associate

Majid Al Futtaim

<div>
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 
 
 JOB TITLE
 
 
 Sales Associate - Majid Al Futtaim LifeStyle - Fashion
 
 
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs And Enabling the Fulfillment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly And Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer In Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills In Order To Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build A Consistent Flow of Repeat Customer.
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good CommunicationSkills
 </li>
 <li>
 Excellent Customer Service
 </li>
 <li>
 Excellent to Fluent in English
 </li>
 </ul>
 
 
</div>

Nestlé Nespresso SA

<div>
 
 We are the Nestl&eacute; Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestl&eacute;. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world&rsquo;s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.
 
 
 
 
 
 Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us.
 
 
 
 
 
 
 
 
 
 Here&rsquo;s why we think you should choose us:
 
 
 <ul>
 <li>
 Comprehensive total rewards benefits package
 </li>
 <li>
 Free coffee machine + Monthly Nespresso credit
 </li>
 <li>
 Exclusive employee discounts
 </li>
 <li>
 Excellent training and development programs
 </li>
 <li>
 Growth opportunities
 </li>
 <li>
 Free unlimited coffee during working shifts
 </li>
 <li>
 And much more!!
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Position Summary
 
 
 
 We are seeking a passionate and dynamic leader for an entry-level full-time Coffee Specialist for our community who will drive sales, service, and operations through respectful, collaborative, agile, determined, and driven interactions with clients and team members. Our culture empowers us to provide quality coffee, experience-focused customer service, growth opportunities and a variety of benefits with perks. Join our team as we cultivate coffee as an art to grow the best in each of us.
 
 
 
 
 
 
 
 
 
 A Day in the Life of a Coffee Specialist:
 
 
 <ul>
 <li>
 Achieve personal sales and service level targets.
 </li>
 <li>
 Welcome the Boutique clientele and identify their needs.
 </li>
 <li>
 Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented); Work in shifts and fulfill one's role and expectations. Support special events.
 </li>
 <li>
 Contribute to the management of inventories, stocks and cash.
 </li>
 <li>
 Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique manager or team leader.
 </li>
 <li>
 Advise both prospects and Club members on Nespresso products and Services.
 </li>
 <li>
 Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase.
 </li>
 <li>
 Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products.
 </li>
 <li>
 Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines, accessories);
 </li>
 <li>
 Actively manage the database on a daily basis and permanently update customer records; Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What will make you successful
 
 
 
 
 
 <ul>
 <li>
 1 year of prior retail experience is required
 </li>
 <li>
 Excellent presentation, communication &amp;interpersonal skills; exceptional customer service skills
 </li>
 <li>
 Hands on and pragmatic
 </li>
 <li>
 Punctuality and discipline
 </li>
 <li>
 Strong team player
 </li>
 <li>
 Proactive and responsive to anticipate and fulfill customer needs
 </li>
 <li>
 This position is not eligible for Visa Sponsorship.
 </li>
 </ul>
 
 
</div>

Coffee Specialist

Agram HR

Dear Candidate,Job Title: Sales AdvisorLocation: RiyadhJob Summary:We are looking for a Female Sales Advisor to join our Client&rsquo;s team in Riyadh. Boutique is located in the mall.Key Responsibilities:<ul><li>Greet and assist customers.</li><li>Help customers choose and buy products.</li><li>Meet sales targets and ensure customer satisfaction.</li><li>Keep the store organized and attractive.</li><li>Process sales transactions.</li></ul>Qualifications:<ul><li>Experience in retail sales, especially in fashion or jewellery.</li><li>Good communication skills.</li><li>Friendly and customer-focused.</li></ul>Benefits:<ul><li>Competitive salary and commission.</li><li>Opportunities for career growth.</li></ul>Job Type: PermanentPay: &#65020;5,000.00 - &#65020;6,000.00 per month

Sales Advisor- Female (Riyadh)

Christian Dior Couture

<div>
 Position
 
 
 Sales Specialist Riyadh Saudi Arabia ( Saudi National )
 
 
 Job responsibilities
 
 
 A Sales Associate / Senior Sales Associate is responsible for maintaining an outstanding customer service and achieving sales goals. Main Responsibilities:
 
 
 <ul>
 <li>
 Ensure high level of customer satisfaction through excellent sales service.
 </li>
 <li>
 Assess customers needs and provide assistance and information on product features.
 </li>
 <li>
 Achieve monthly and annually sales target.
 </li>
 <li>
 Responsible on building relationships with customers through regular use of client book.
 </li>
 <li>
 Assist in floor moves, merchandising and display maintenance.
 </li>
 <li>
 Maintain an awareness of all promotions and advertisements.
 </li>
 <li>
 Participate in store meetings and training seminars.
 </li>
 <li>
 Maintain correspondence with a list of established clients and develop new clients. Profile
 </li>
 <li>
 Bachelor's degree/Diploma in Business Administration.
 </li>
 <li>
 Minimum 3 years of working experience in retail industry; luxury industry is preferable.
 </li>
 <li>
 Pleasant and good grooming skills.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Passionate with fashion and luxury retail industry.
 </li>
 <li>
 Outstanding customer service.
 </li>
 <li>
 Manage time wisely in a fast-paced environment.
 </li>
 <li>
 Physical ability to stand for extended periods.
 </li>
 <li>
 Flexibility with work varied hours/days, including nights, weekends, and holidays as needed.
 </li>
 <li>
 Willingness to adhere to all company policies, procedures, regulations, and standards.
 </li>
 </ul>
</div>

Sales Specialist Riyadh Saudi Arabia ( Saudi National)

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Explore 1167+ Customer service associate in Riyadh this September. Find roles across top companies and apply now to boost your career.

1167 customer service associate jobs IN Riyadh

Delivery Station Customer Service Associate, Customer Service

Sales Associate

Sales Associate

Coffee Specialist

Sales Advisor- Female (Riyadh)

Sales Specialist Riyadh Saudi Arabia ( Saudi National)

Sales Associate