customer service associate

NextEra

<div>
 
 Dear All,
 
 
 
 
 
 
 NextEra is
 
 looking for
 
 dynamic
 
 resources in
 
 IT-Site Reliability Engineer
 
 role.
 
 
 
 
 
 
 Role Title:
 
 Site Reliability Engineer &ndash; L2 Support
 
 
 
 Function:
 
 Cloud &amp; Infrastructure Operations / Managed Services
 
 
 
 Role Level:
 
 L2 Technical Support
 
 
 
 Location:
 
 Riyadh
 
 
 
 
 
 The SRE L2 Support Engineer will be responsible for maintaining the reliability, availability, performance, and operational stability of business-critical applications and platform services hosted across GCP, OCI, Kubernetes, network services, Kafka, Redis, S3-compatible storage, event bus, databases, and open-source observability platforms. The role requires hands-on experience in incident management, monitoring, troubleshooting, service restoration, automation support, and operational governance using Grafana, Tempo, Loki, Prometheus, and related open-source ecosystem tools. The engineer will work closely with L1 support, L3/platform engineering teams, application teams, cloud teams, database teams, network teams, and customer stakeholders to ensure timely incident resolution, proactive problem management, and continuous improvement of service reliability.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide L2-level support for incidents, service requests, alerts, and operational issues across GCP, OCI, Kubernetes, network services, Kafka, Redis, S3-compatible storage, event bus, databases, and open-source observability platforms.
 </li>
 <li>
 Own incident triage, technical investigation, service restoration, escalation coordination, and closure documentation for priority incidents within agreed service levels.
 </li>
 <li>
 Perform deep-dive troubleshooting using metrics, logs, traces, dashboards, events, Kubernetes health data, cloud service telemetry, database alerts, Kafka lag indicators, Redis metrics, storage events, and network diagnostics.
 </li>
 <li>
 Monitor service availability, latency, error rates, saturation, capacity trends, pod health, node health, cluster resource utilization, Kafka consumer lag, Redis performance, database availability, object storage health, event bus failures, and network connectivity using Grafana, Prometheus, Loki, and Tempo.
 </li>
 <li>
 Support major incident management by providing technical analysis, impact assessment, workaround recommendations, timeline inputs, and post-incident review data for cloud, container, messaging, caching, storage, database, and network service issues.
 </li>
 <li>
 Coordinate with L1 teams for alert validation, ticket enrichment, runbook adherence, initial diagnostics, and handover of evidence before L2 engagement.
 </li>
 <li>
 Escalate complex issues to L3 engineering, platform engineering, Kubernetes administrators, cloud operations teams, database administrators, network teams, or product vendors with clear technical evidence and impact details.
 </li>
 <li>
 Execute approved operational tasks including service restarts, pod restarts, deployment validation, namespace checks, log review, configuration verification, certificate checks, storage access validation, Kafka topic and consumer checks, Redis health checks, database connectivity checks, network route validation, and scheduled health checks.
 </li>
 <li>
 Identify recurring incidents and contribute to problem management by performing root cause analysis, documenting known errors, creating corrective actions, and recommending permanent fixes.
 </li>
 <li>
 Create, update, and maintain SOPs, knowledge articles, troubleshooting guides, operational runbooks, alert response guides, and shift handover documentation for the defined technology stack.
 </li>
 <li>
 Support automation and standardization of repetitive operational tasks such as health checks, alert enrichment, log collection, Kubernetes diagnostics, cloud resource checks, Kafka status checks, Redis checks, storage validation, and database connectivity validation.
 </li>
 <li>
 Participate in change implementation support, pre-change validation, post-change monitoring, deployment verification, rollback support, and production readiness checks for GCP, OCI, Kubernetes, messaging, caching, storage, database, and observability changes.
 </li>
 <li>
 Ensure compliance with incident, problem, change, release, access, security, and operational governance processes within the defined SRE operating model.
 </li>
 <li>
 Prepare daily, weekly, and monthly operational reports covering incident trends, SLA performance, recurring issues, capacity observations, observability gaps, automation opportunities, and service improvement actions.
 </li>
 <li>
 Work in rotational shifts, on-call support, weekend support, or extended support windows based on business and client requirements.
 </li>
 </ul>
 
 
 Required Technical Skills
 
 
 <ul>
 <li>
 Strong understanding of SRE principles including reliability, availability, scalability, observability, toil reduction, incident response, service-level objectives, and error-budget awareness.
 </li>
 <li>
 Hands-on experience in L2 production support, platform support, cloud operations, Kubernetes operations, or managed services support.
 </li>
 <li>
 Working knowledge of GCP and OCI services, including compute, storage, networking, identity, monitoring, logging, service health, and operational troubleshooting.
 </li>
 <li>
 Hands-on understanding of Kubernetes concepts including clusters, nodes, namespaces, pods, deployments, services, ingress, config maps, secrets, persistent volumes, resource limits, events, logs, and basic troubleshooting commands.
 </li>
 <li>
 Knowledge of network services including DNS, load balancers, firewalls, routing, connectivity checks, certificates, ports, latency, packet loss, and service reachability troubleshooting.
 </li>
 <li>
 Experience supporting Kafka, including topic validation, broker health checks, consumer group status, consumer lag analysis, producer and consumer connectivity, and event streaming issue triage.
 </li>
 <li>
 Experience supporting Redis, including cache availability checks, memory utilization, latency, connection issues, keyspace checks, replication status, and basic performance troubleshooting.
 </li>
 <li>
 Understanding of S3-compatible storage, including bucket access, object availability, permissions, lifecycle behavior, storage events, data transfer failures, and application integration issues.
 </li>
 <li>
 Working knowledge of event bus platforms and event-driven architectures, including event publishing, subscription failures, message routing, retry behaviour, dead-letter handling, and integration troubleshooting.
 </li>
 <li>
 Basic understanding of relational and NoSQL databases, including connectivity checks, query execution validation, job status validation, performance alerts, backup status, replication status, and database availability analysis.
 </li>
 <li>
 Hands-on experience with Grafana for dashboard review, alert visualization, service health monitoring, and operational reporting.
 </li>
 <li>
 Experience using Prometheus for metrics collection, alert rule validation, service target health, scrape status checks, and metric-based troubleshooting.
 </li>
 <li>
 Experience using Loki for log search, log correlation, application log analysis, infrastructure log review, and incident investigation.
 </li>
 <li>
 Experience using Tempo for distributed trace analysis, request flow review, latency investigation, dependency mapping, and transaction-level troubleshooting.
 </li>
 <li>
 Good working knowledge of the open-source ecosystem used in cloud-native operations, observability, automation, container platforms, logging, tracing, monitoring, and service reliability engineering.
 </li>
 <li>
 Ability to analyze logs, metrics, traces, alerts, dashboards, events, and performance indicators to isolate technical issues and support timely service restoration.
 </li>
 </ul>
 
 
 Experience and Qualifications
 
 
 <ul>
 <li>
 3&ndash;6 years of experience in SRE, platform support, cloud operations, Kubernetes operations, application production support, or managed services support.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related discipline.
 </li>
 <li>
 Experience supporting business-critical production environments with defined SLA, OLA, escalation, and operational governance processes.
 </li>
 <li>
 Exposure to 24x7 support models, shift operations, major incident calls, client-facing operations, and cross-functional technical coordination.
 </li>
 <li>
 Preferred certifications include Google Cloud Associate Cloud Engineer, Google Cloud Professional Cloud DevOps Engineer, OCI Foundations Associate, OCI Architect Associate, Certified Kubernetes Administrator, Certified Kubernetes Application Developer, Kubernetes and Cloud Native Associate, Prometheus/Grafana observability training, SRE Foundation, or ITIL Foundation.
 </li>
 </ul>
 
 
 Behavioral and Operational Competencies
 
 
 <ul>
 <li>
 Strong analytical thinking and structured troubleshooting approach across cloud, Kubernetes, network, database, messaging, caching, storage, and observability layers.
 </li>
 <li>
 Ability to work under pressure during high-severity incidents, production outages, cloud service degradation, Kubernetes failures, Kafka issues, Redis issues, database issues, storage access failures, and network connectivity problems.
 </li>
 <li>
 Ability to prioritize multiple incidents, alerts, requests, platform issues, and operational tasks in a time-sensitive environment.
 </li>
 <li>
 Good collaboration skills across L1, L2, L3, platform engineering, cloud, Kubernetes, network, database, application, and vendor teams.
 </li>
 <li>
 Willingness to learn and continuously improve skills across GCP, OCI, Kubernetes, Kafka, Redis, S3-compatible storage, event bus, databases, Grafana, Tempo, Loki, Prometheus, and the wider open-source ecosystem.
 </li>
 </ul>
 
 
 Key Deliverables and Success Measures
 
 
 <ul>
 <li>
 Timely resolution of L2 incidents within agreed SLA and OLA targets across GCP, OCI, Kubernetes, network services, Kafka, Redis, S3-compatible storage, event bus, databases, and observability platforms.
 </li>
 <li>
 Improved service availability, reduced recurring incidents, and faster mean time to restore service across the defined SRE support landscape.
 </li>
 <li>
 High-quality incident documentation, RCA inputs, runbooks, SOPs, alert response guides, and knowledge articles for the supported technology stack.
 </li>
 </ul>
 
 
 
</div>

Site Reliability Engineer

emagine

<div>
 Position Overview
 
 
 Seeking an Azure Architect with proven high-level expertise in driving Cloud Managed Services business and revenue growth. Qualified candidates need to have a successful track record of creating solution architecture for managed services and cloud offerings to enterprise accounts and mid-size companies. Candidates must be able to build relationships with IT Decision Makers and CxO levels of organizations.
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Responsible for gathering/capturing Business requirements from Customer by coordinating with Customer and Sales Team.
 </li>
 <li>
 Understanding customers' AS-IS and TO-BE Infrastructure/Application/Security requirements on Cloud.
 </li>
 <li>
 Understanding RFP/RFI to capture business requirements and prepare for Technical Response.
 </li>
 <li>
 Responsible for creating Optimized Solutions (Sizing, Architecture options, BoM etc.) on Public Cloud platforms (Azure, AWS, GCP) based on customer requirements.
 </li>
 <li>
 Customer Presentations/Whiteboarding of the company&rsquo;s capabilities and Solution prepared with the ability to explain benefits of TO-BE model.
 </li>
 <li>
 Creating Proof of Concept (PoC).
 </li>
 <li>
 Creation of Cloud Migration Plan.
 </li>
 <li>
 Participation in public events and writing Technical whitepapers/Articles/Blogs.
 </li>
 <li>
 Internal Trainings.
 </li>
 <li>
 Help Delivery teams in knowledge transition.
 
 
 </li>
 </ul>
 Job Prerequisites
 
 
 <ul>
 <li>
 Prior experience on Azure public cloud is mandatory.
 </li>
 <li>
 10-20+ years of IT/Datacenter experience with minimum 2+ years on cloud Infrastructure/Application as SME/Architect on one of the public clouds.
 </li>
 <li>
 Preferably certified on one of the Cloud Technologies (Expert/Associate level).
 </li>
 <li>
 Experience/Understanding of architecting complex Enterprise grade solutions in on-premise and cloud environments.
 </li>
 <li>
 Experience in creating solutions either on Cloud infra IaaS (VM, Storage, Networking, SAP on Cloud etc.) or in Cloud Apps (PaaS, Serverless, Container, CI/CD).
 </li>
 <li>
 Firm grasp on cloud security, leveraging Windows/Linux operating systems, Active Directory, AD integration.
 </li>
 <li>
 Well-versed in designing and building solutions that include high availability, Disaster Recovery architectures.
 </li>
 <li>
 Familiarity with Cloud Automation Tools (Terraform, ANSIBLE, ARM Templates).
 </li>
 <li>
 Client-focused with the ability to influence others to achieve results.
 </li>
 <li>
 Design state-of-the-art technical solutions on cloud that address customer&rsquo;s requirements for scalability, reliability, security, and performance and leverage existing investments.
 </li>
 <li>
 Collaborate with other project teams on technical solutions and help improve service.
 </li>
 <li>
 Ability to learn and work with new and emerging technologies (AI/ML/IoT etc.).
 </li>
 <li>
 Open for local/global travel (30-40%) to client/partner/Event offices/locations as per business requirements.
 </li>
 </ul>
</div>

Azure Architect

Noventiq GCC

<div>
 
 Job Description
 
 
 
 Noventiq is expanding its team &amp; is on the lookout for goal-oriented, self-driven &amp; motivated individuals, to support the next phase of company&rsquo;s growth strategy.
 
 
 Industry: IT/Cloud Services
 
 
 Location: Riyadh, KSA
 
 
 Job Title &ndash; Senior Solutions Architect
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Senior Solutions Architect &ndash; Data &amp; AI
 
 who can independently lead customer engagements, shape complex solutions, and drive strategic conversations across business and technology stakeholders.
 
 
 This role requires a
 
 self-driven, client-facing architect
 
 who is comfortable owning the entire solution lifecycle&mdash;from discovery to proposal&mdash;while specializing in
 
 modern data platforms, analytics, and AI/ML solutions on Azure
 
 .
 
 
 
 Fluency in Arabic is mandatory
 
 , as the role will involve direct engagement with Middle East customers.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Client Engagement &amp; Solution Ownership
 </li>
 <li>
 Act as the primary solutions architect in customer discussions&mdash;owning conversations end-to-end without dependency.
 </li>
 <li>
 Lead CXO-level and technical workshops, translating business challenges into scalable Data &amp; AI solutions.
 </li>
 <li>
 Independently drive solution discovery, architecture definition, and proposal creation.
 </li>
 <li>
 Build trusted advisor relationships with customer stakeholders, especially within Arabic-speaking regions.
 </li>
 <li>
 Data, AI &amp; Application Architecture
 </li>
 <li>
 Design and architect end-to-end enterprise solutions, including:
 </li>
 <ul>
 <li>
 Modern Data Platforms (Data Warehouses, Lakehouse, real-time analytics)
 </li>
 <li>
 AI/ML solutions (predictive analytics, NLP, GenAI, copilots)
 </li>
 <li>
 Application architectures (microservices, APIs, event-driven systems)
 </li>
 </ul>
 <li>
 Integrate data platforms with enterprise applications (CRM, ERP, custom apps).
 </li>
 <li>
 Define data strategies, API strategies, and application integration models.
 </li>
 <li>
 Ensure solutions are scalable, secure, high-performing, and cost-optimize
 </li>
 <li>
 Pre-Sales Leadership
 </li>
 <li>
 Lead the technical component of bids, proposals, and RFP responses.
 </li>
 <li>
 Develop high-quality solution artifacts:
 </li>
 <ul>
 <li>
 Architecture diagrams
 </li>
 <li>
 Cost models &amp; TCO optimization
 </li>
 <li>
 Implementation roadmaps
 </li>
 <li>
 Value propositions aligned to business outcomes
 </li>
 </ul>
 <li>
 Participate in solution demos, PoCs, and design validations.
 </li>
 <li>
 Business &amp; Strategic Alignment
 </li>
 <li>
 Translate customer business goals into measurable data and AI outcomes.
 </li>
 <li>
 Identify opportunities for:
 </li>
 <ul>
 <li>
 Data modernization
 </li>
 <li>
 AI adoption and innovation
 </li>
 <li>
 Upsell/cross-sell within existing accounts
 </li>
 </ul>
 <li>
 Balance technical excellence with commercial viability.
 </li>
 <li>
 Collaboration &amp; Delivery Alignment
 </li>
 <li>
 Work closely with sales, delivery, and engineering teams for seamless transition from presales to execution.
 </li>
 <li>
 Provide architectural oversight during initial delivery phases where needed.
 </li>
 <li>
 Mentor junior architects and engineers on Data &amp; AI, and application architecture
 
 </li>
 </ul>
 
 Required Skills &amp; Expertise
 
 
 
 
 Technical &ndash; Data &amp; AI
 
 
 
 <ul>
 <li>
 Strong expertise in Azure Data &amp; AI ecosystem, including:
 </li>
 <ul>
 <li>
 Azure Data Factory / Synapse / Microsoft Fabric
 </li>
 <li>
 Azure Databricks
 </li>
 <li>
 Azure Machine Learning &amp; AI Services (incl. OpenAI)
 </li>
 </ul>
 <li>
 Deep understanding of:
 </li>
 <ul>
 <li>
 Data architecture patterns (Lakehouse, data mesh, etc.)
 </li>
 <li>
 Data governance, security, and compliance
 </li>
 <li>
 AI/ML lifecycle and MLOps
 </li>
 </ul>
 <li>
 Experience in Azure-native and hybrid architectures.
 
 </li>
 </ul>
 
 Technical &ndash; Application &amp; Integration
 
 
 
 <ul>
 <li>
 Strong experience in application architecture, including:
 </li>
 <ul>
 <li>
 Microservices and distributed systems architecture
 </li>
 <li>
 API design and management (REST, GraphQL, API gateways)
 </li>
 <li>
 Event-driven architectures (Kafka, messaging systems)
 </li>
 </ul>
 <li>
 Experience with application modernization:
 </li>
 <ul>
 <li>
 Monolith to microservices transformation
 </li>
 <li>
 Containerization and orchestration (Docker, Kubernetes)
 </li>
 </ul>
 <li>
 Familiarity with integration patterns:
 </li>
 <ul>
 <li>
 Data + application integration (ETL + APIs)
 </li>
 <li>
 Middleware and enterprise integration platforms
 </li>
 </ul>
 <li>
 Understanding of frontend/backend separation and digital application stacks
 
 </li>
 </ul>
 
 Professional
 
 
 
 <ul>
 <li>
 Proven track record of independently handling pre-sales engagements and closing complex deals.
 </li>
 <li>
 Strong ability to articulate business value, not just technical solutions.
 </li>
 <li>
 Experience working with Middle East clients is highly preferred.
 
 
 </li>
 </ul>
 
 Language
 
 
 
 <ul>
 <li>
 Fluency in Arabic (spoken and written) &ndash; mandatory
 </li>
 <li>
 Strong English communication skills
 
 
 </li>
 </ul>
 
 Experience &amp; Qualifications
 
 
 
 <ul>
 <li>
 8+ years of experience in technology consulting / architecture
 </li>
 <li>
 4+ years in Data &amp; AI solutions architecture
 </li>
 <li>
 Strong pre-sales or consulting background with customer-facing roles
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Data Science, or related field
 
 
 </li>
 </ul>
 
 Certifications (preferred But Not Required)
 
 
 
 <ul>
 <li>
 Microsoft Certified: Azure Solutions Architect Expert
 </li>
 <li>
 Microsoft Certified: Azure Data Engineer Associate
 </li>
 <li>
 Microsoft Certified: Azure AI Engineer Associate
 </li>
 <li>
 Microsoft Certified: Designing Azure Solutions
 
 
 </li>
 </ul>
 
 Key Traits for Success
 
 
 
 <ul>
 <li>
 Self-starter with the ability to operate independently in high-stakes environments
 </li>
 <li>
 Strong storytelling and executive communication skills
 </li>
 <li>
 Commercially aware with a solution-selling mindset
 </li>
 <li>
 Passion for Data, AI, and emerging technologies
 
 
 
 
 </li>
 </ul>
 Location: Riyadh - NQKSA, Riyadh, Riyadh, Saudi Arabia
</div>

Senior Solutions Architect - Data & AI

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Store Administrative Associate | MAF LifeStyle | Furniture
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The role is responsible for the day-to-day operation of the cash office and provide administrative support to the store management team through a variety of tasks related to organization and communication. The individual must be proficient in identifying and resolving cash discrepancies, demonstrate in-depth knowledge of operational compliance requirements, and ensure all duties are completed accurately and delivered with high quality and in a timely manner.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Assists store management in completion of weekly and monthly audit checklists.
 </li>
 <li>
 Ensure operation of office and POS equipment by completing preventive maintenance requirements; calling for repairs; maintaining
 </li>
 <li>
 Responsible for daily cash banking and balancing of all monies received on daily basis.
 </li>
 <li>
 Update DSR to be sent to finance highlighting any discrepancies.
 </li>
 <li>
 Act as custodian for the petty cash and cash float of the store.
 </li>
 <li>
 Ensure all in store equipment is working to the standards required to give the best experience to our customers.
 </li>
 <li>
 Accountable for reporting any issues related to system, standards, digital platforms, Facility management to the concern department and follow up until it is solved.
 </li>
 <li>
 Responsible for ordering office supplies, anticipating changes in requirements and ensuring that the stocks are maintained within budget.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 2 years retail, cash handling and secretarial experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Store Administrative Associate

NTT DATA

Make an impact with NTT DATA
 Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
 
Your day at NTT DATA
 
As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with assigned Small and Medium Business (SMB) accounts, ensuring client satisfaction, driving revenue growth, and expanding opportunities across our technology and cloud solution portfolio, with a strong focus on AWS solutions. Youll utilize our leading technologies and methodologies to understand clients business needs and deliver tailored solutions that help them achieve their digital transformation goals.
 
Youll manage and grow strategic client relationships by leveraging consultative selling, strategic planning, and account management best practices, coordinating with our global network of offices, technical architects, and solutions engineers to deliver exceptional client experiences. Your focus will include achieving revenue and margin targets, minimizing client churn, maximizing customer retention, and identifying upsell and cross-sell opportunities throughout the customer lifecycle.
 
By utilizing your extensive knowledge of modern technology sales methodologies, cloud services, and market trends, you will develop and implement account strategies that drive long-term customer success. Youll work closely with major stakeholders to identify business opportunities, provide strategic guidance on AWS solutions, contribute to revenue growth, and support clients through every stage of their buying journey.
 
You will be utilizing major CRM tools to manage accounts, opportunities, sales pipelines, forecasts, and customer collaboration activities. You will proactively identify, develop, negotiate, and close new business opportunities while analyzing customer requirements, planning strategically, and collaborating across geographies to meet and exceed sales quotas and KPIs.
 
As the primary point of contact for your clients, youll tackle customer challenges, ensure client satisfaction, and lead contract, pricing, and service agreement negotiations. You will partner with internal teams to translate client requirements into scalable technology and AWS cloud solutions that deliver measurable business value and long-term success.
 
To thrive in this role, you need to have: 
•
 
Strong sales and business acumen, with expertise in consultative and solution-based selling, strategic account planning, and achieving revenue targets.
 •
 
5 years or more of proven experience managing client relationships throughout the customer lifecycle, driving customer satisfaction, retention, and revenue growth through upselling and cross-selling.
 •
 
Strong understanding of AWS services, cloud technologies, and the ability to translate customer business needs into impactful cloud solutions.
 •
 
Knowledge of NTT DATAs technology offerings, client use cases, market trends, and competitive landscape.
 •
 
Ability to identify, develop, advance, negotiate, and close opportunities within assigned accounts and prospects.
 •
 
Experience working in technology sales, account management, or business development, preferably within the SMB segment and exposure to customers across the Middle East and Africa region.
 •
 
Proficiency in Salesforce or other CRM platforms for opportunity management, pipeline tracking, forecasting, and reporting.
 •
 
Strong collaboration skills with the ability to align internal stakeholders, including technical architects, solutions engineers, and delivery teams, around a common customer vision.
 •
 
Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences.
 •
 
A customer-first mindset, strong problem-solving abilities, and the capability to work independently in a fast-paced and agile environment.
 •
 
Experience leading contract, pricing, and service level agreement negotiations to successfully close customer deals.
 •
 
A bachelors degree or equivalent in Business, Marketing, Sales, or a related field.
 •
 
AWS certifications (such as AWS Certified Cloud Practitioner or AWS Certified Solutions Architect – Associate) are considered an advantage.
 •
 
Fluency in both Arabic and English is required.
 
Workplace type: On-site Working
 
About NTT DATA
 NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune
 
Global 100. We are committed to accelerating client success and positively impacting society through
 
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
 
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
 
application services. Our consulting and industry solutions help organizations and society move
 
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
 
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
 
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
 
year in RD.
 
Equal Opportunity Employer
 NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
 
Third parties fraudulently posing as NTT DATA recruiters
 
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Client Manager - SMB (Jeddah or Dammam)

PetroApp

<div>About the Role
We are looking for a motivated and curious Associate Product Manager to join PetroApp and help build digital products that deliver exceptional customer experiences. In this role, you will work closely with Product Managers, designers, engineers, and business stakeholders to support the product development lifecycle&mdash;from identifying customer needs to delivering impactful features.
This is an excellent opportunity for someone looking to grow their product management career while learning from an experienced cross-functional team.
Key Responsibilities<ul><li>
Support Product Managers in defining, planning, and delivering product features and enhancements.</li><li>
Gather and document business and user requirements through research, data analysis, and stakeholder discussions.</li><li>
Assist in creating product requirements, user stories, acceptance criteria, and product documentation.</li><li>
Collaborate with designers and engineers throughout the product development process.</li><li>
Participate in product discovery activities, including user research, competitor analysis, and market research.</li><li>
Help prioritize product backlog items based on customer needs and business objectives.</li><li>
Monitor product performance using data and customer feedback to identify opportunities for improvement.</li><li>
Coordinate with cross-functional teams to ensure timely delivery of product initiatives.</li><li>
Stay informed about industry trends, customer behavior, and emerging technologies, including AI, to support product innovation.</li></ul> 

Requirements 
 
Requirements<ul><li>
Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.</li><li>
0&ndash;2 years of experience in Product Management, Business Analysis, Project Management, or a related role (internships are a plus).</li><li>
Strong analytical and problem-solving skills with a willingness to learn.</li><li>
Basic understanding of the product development lifecycle and Agile methodologies.</li><li>
Excellent communication and collaboration skills.</li><li>
Ability to organize tasks, manage priorities, and work in a fast-paced environment.</li><li>
Comfortable working with data to support product decisions.</li><li>
Familiarity with AI tools (such as ChatGPT, Copilot, or similar) to improve productivity, research, and documentation.</li><li>
Passion for building customer-centric digital products.</li></ul>
Nice to Have<ul><li>
Internship or project experience in product management or digital products.</li><li>
Familiarity with tools such as Jira, Confluence, Figma, Miro, or similar collaboration tools.</li><li>
Basic knowledge of UX/UI principles and customer journey mapping.</li><li>
Experience working with mobile or web applications.</li><li>
Understanding of Agile/Scrum practices.</li><li>
Experience in fintech, mobility, fuel, energy, or marketplace products is a plus.</li></ul> 

Benefits 
<ul><li>
You will own and shape the security function in a high-impact, hands-on lead role.</li><li>
You&rsquo;ll work at the intersection of security, reliability, and platform engineering, directly influencing how PetroApp scales.</li><li>
Opportunity to work with a modern tech stack and a team that values pragmatism, automation, and continuous improvement.</li><li>
A culture that cares about doing the right thing for customers and partners, with leadership support for investing in security and reliability.</li></ul></div>

Associate Product Manager

Meituan

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 Basic Information
 
 
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 Work City:
 
 Riyadh
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 Job Purpose:
 
 With the expansion of stores, a maintenance engineer is needed to replace part of the service providers' work to reduce costs.
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 Job Responsibilities:
 
 
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 Responsible for the daily maintenance, troubleshooting, and repair of equipment in the Riyadh area to ensure normal operation.
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 Execute equipment maintenance plans, including regular inspections, upkeep, and preventive maintenance.
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 Assist the team in completing equipment installation, commissioning, and upgrade tasks.
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 Record maintenance data and write maintenance reports.
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 Spare parts inventory management.
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 Specific Qualifications:
 
 
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 Junior college degree (Associate Degree) or above; majors in mechanical, electrical, automation, or related fields are preferred.
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 Experience in equipment maintenance or technical support.
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 Familiar with the working principles and maintenance processes of common industrial equipment.
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 Good communication skills and team spirit; able to adapt to on-site working environments.
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 Job Highlights:
 
 
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 Work location is in Riyadh, offering competitive salary and benefits.
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 Provide professional technical training and career development paths.
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 Participate in international projects and accumulate overseas work experience.
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 Preferred Qualifications:
 
 
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 Good communication skills.
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 Experience in repairing coffee-related equipment.
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 Hardworking, practical, and dedicated individuals.
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 </ol>
 
 
 
</div>

Engineer

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