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ecommerce manager

webook.com

<div>
 The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels
 </li>
 <li>
 Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms
 </li>
 <li>
 Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability
 </li>
 <li>
 Handle account management of all sales channel partners and vendors
 </li>
 <li>
 Lead workflows for new product setup and listings (strong writing skills in Arabic and English required)
 </li>
 <li>
 Ensure content, pricing, and inventory accuracy across the website and marketplaces
 </li>
 <li>
 Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates
 </li>
 <li>
 Set up initiatives to deliver engaging customer experiences that drive conversions and retention
 </li>
 <li>
 Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities
 </li>
 <li>
 Manage product forecasting to align supply with customer demand
 </li>
 <li>
 Oversee stock delivery accuracy for all new product launches
 </li>
 <li>
 Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance
 </li>
 <li>
 Stay updated on e-commerce trends, technologies, and best practices
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business, or related field
 </li>
 <li>
 5-7 years of experience in e-commerce, with at least 2 years in a managerial role
 </li>
 <li>
 Strong analytical, commercial, and leadership skills
 </li>
 <li>
 Proficiency with e-commerce platforms, analytics tools, and performance tracking
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 </ul>
</div>

Ecommerce Manager

WEbook.com

<div>The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.</li>
<li>Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.</li>
<li>Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability.</li>
<li>Handle account management of all sales channel partners and vendors.</li>
<li>Lead workflows for new product setup and listings (strong writing skills in Arabic and English required).</li>
<li>Ensure content, pricing, and inventory accuracy across the website and marketplaces.</li>
<li>Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.</li>
<li>Set up initiatives to deliver engaging customer experiences that drive conversions and retention.</li>
<li>Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.</li>
<li>Manage product forecasting to align supply with customer demand.</li>
<li>Oversee stock delivery accuracy for all new product launches.</li>
<li>Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.</li>
<li>Stay updated on e-commerce trends, technologies, and best practices.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Marketing, Business, or related field.</li>
<li>5&ndash;7 years of experience in e-commerce, with at least 2 years in a managerial role.</li>
<li>Strong analytical, commercial, and leadership skills.</li>
<li>Proficiency with e-commerce platforms, analytics tools, and performance tracking.</li>
<li>Excellent written and verbal communication skills in both Arabic and English.</li></ul></div>

rite.

<div>
 
 
 rite.
 
 is a Dubai-born wellness brand on a mission to make feeling good a daily ritual.
 
 
 We craft natural, plant-based supplements and functional drinks that help people live better from the inside out. After growing across the UAE - with 300+ retail partners and a loyal online community - we&rsquo;re now expanding into
 
 Saudi Arabia
 
 , and we&rsquo;re looking for someone special to lead the way.
 
 
 
 
 
 
 Role Overview
 
 
 
 We&rsquo;re looking for a YOUNG, ambitious, entrepreneurial, and hands-on
 
 Country Manager
 
 to help us launch and grow
 
 rite
 
 .
 
 
 in Saudi Arabia.
 
 
 This is not a corporate management role - it&rsquo;s a
 
 builder&rsquo;s job
 
 . You&rsquo;ll be our first full-time team member on the ground, responsible for making things happen: setting up operations, opening doors, coordinating with our partners, and growing our community.
 
 
 If you&rsquo;re hungry to learn, eager to build something meaningful, and want to be part of one of the fastest-growing wellness brands in the region, this role is for you.
 
 
 
 
 
 WHAT YOU'LL DO
 
 
 
 
 
 
 Launch &amp; Growth
 
 
 <ul>
 <li>
 Help plan and execute
 
 rite.
 
 &rsquo;s entry into the Saudi market - from online setup to brand partnerships.
 </li>
 <li>
 Build and scale
 
 rite.
 
 &rsquo;s eCommerce presence in Saudi Arabia, positioning online as a core growth pillar.
 </li>
 <li>
 Identify growth opportunities across
 
 retail, e-commerce, gyms, and hospitality
 
 .
 </li>
 <li>
 Build strong relationships with
 
 buyers, distributors and partners
 
 .
 </li>
 <li>
 Represent
 
 rite
 
 .
 
 
 in local events, trade shows, and wellness activations.
 </li>
 </ul>
 
 
 
 
 
 Operations &amp; Logistics
 
 
 <ul>
 <li>
 Coordinate with the UAE HQ to ensure smooth
 
 import, warehousing, and delivery
 
 of products.
 </li>
 <li>
 Support in
 
 SFDA documentation
 
 , registrations, and local compliance.
 </li>
 <li>
 Monitor inventory and ensure timely replenishment to stores and partners.
 </li>
 </ul>
 
 
 
 
 
 Sales &amp; Marketing Support
 
 
 <ul>
 <li>
 Work closely with HQ on
 
 marketing campaigns
 
 , influencer seeding, and retail visibility.
 </li>
 <li>
 Ensure in-store presence, branding, and activations reflect
 
 
 rite.
 
 
 &rsquo;s premium wellness image.
 </li>
 <li>
 Gather feedback from customers and retailers to help refine our market approach.
 </li>
 </ul>
 
 
 
 
 
 Data &amp; Reporting
 
 
 <ul>
 <li>
 Track and report on key KPIs: sales, distribution, performance, and customer feedback.
 </li>
 <li>
 Share regular updates and insights with HQ to improve decision-making and growth strategy.
 </li>
 </ul>
 
 
 
 
 WHAT WE ARE LOOKING FOR
 
 
 
 ﻿
 
 
 <ul>
 <li>
 1&ndash;2 years of hands-on experience
 
 building and scaling an eCommerce business
 
 from scratch, including platform setup, payments, logistics, and customer experience.
 </li>
 <li>
 1&ndash;2 years of experience in
 
 sales, operations, or business development
 
 in Wellness or Beauty.
 </li>
 <li>
 A
 
 go-getter
 
 with strong communication, organization, and relationship-building skills.
 </li>
 <li>
 Fluent in
 
 Arabic and English
 
 (spoken &amp; written).
 </li>
 <li>
 Startup mindset: resourceful, proactive, curious, and not afraid to get your hands dirty.
 </li>
 <li>
 Passionate about
 
 health, fitness, and wellness.
 
 </li>
 </ul>
 
 
 
 
 
 Why You&rsquo;ll Love Working with rite.
 
 
 <ul>
 <li>
 You&rsquo;ll be part of the
 
 next big wellness brand
 
 expanding across the Middle East.
 </li>
 <li>
 You&rsquo;ll work directly with the founders and have
 
 real ownership
 
 from day one.
 </li>
 <li>
 You&rsquo;ll grow fast - both personally and professionally - in a startup that&rsquo;s scaling fast.
 </li>
 <li>
 Competitive salary, growth-based incentives, and the opportunity to
 
 build something meaningful
 
 in the region&rsquo;s booming wellness space.
 </li>
 </ul>
 
 
 
 
 ⚠️
 
 PLEASE READ CAREFULLY BEFORE APPLYING
 
 ⚠️
 
 <ul>
 <li>
 1-3 years experience maximum, preferably eCommerce
 </li>
 <li>
 Fluent in Arabic &amp; English
 </li>
 <li>
 Based in Riyadh, KSA
 </li>
 </ul>
</div>

Junior Country Manager KSA

Nestlé USA

<div><div>Assistant Manager , E-Commerce</div><div></div><div> 
POSITION SNAPSHOT</div><div>
Location: Riyadh, Saudi Arabia 
Company: Nestl&eacute;
</div><div>Full-time</div><div></div><div> 
POSITION SUMMARY</div><div>
To achieve E-Retailers sales by category by maximizing short and long-term growth opportunities and build long term relationship with the customers. 
</div><div></div><div>A DAY IN THE LIFE &hellip;</div><ul><li>
Accountable for the achievement of his/her territory sales volumes by category.</li><li>
Achieve the core distribution (listing of new Stock Keeping Unit (SKU)), picture of success targets and the agreed visibility and other elements in the Business Development Agreement (BDA).</li><li>
Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, availability, promotions, and implementations).</li><li>
Organize online checks on a daily basis and follow up with eRetailers to ensure availability of products.</li><li>
Develop and manage long-term effective business relationship with customers.</li><li>
Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles) to sales management.</li><li>
Analyze and interpret system generated reports.</li><li>
Ensure that the promotional plan is implemented effectively and efficiently in platforms in the assigned area(s).</li><li>
Ensure listing of new SKU's and the achievement of the POP objectives</li><li>
Ensure correct product handling and condition on shelf as per company policy.</li><li>
Ensure shelf and warehouse stocks are correctly audited, rotated, and the short expiry issues are properly handled in line with company policy.</li><li>
Ensure collection and financial reconciliation is made in line with Nestl&eacute; set payment terms.</li><li>
Submit and maintain proper customer records, sales activities and other required reports and forms.</li><li>
Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency</li><li>
Execute deployment plan for all new innovations and plans in line with the category strategy online.</li><li>
Develop a governance with supply chain, sales, quality control and compliance to ensure eCommerce supply solutions are implemented with complete compliance in terms of the full end to end process of the shopper journey.</li><li>
Ensure strict adherence and compliance on all activities undertaken, including those taking place on trade, to the WHO International Code of Marketing of Breast-Milk substitutes and Nestl&eacute; Instructions and local country codes. Comply with Nestl&eacute;&rsquo;s strictest requirements that Nestl&eacute; marketing and sales personnel will not seek contact with, or give advice to pregnant women, or mothers of infants and young children regarding Infant Formula in their business capacity.</li></ul><div></div><div> 
ARE YOU A FIT?</div><ul><li>
Bilingual English &amp; Arabic is a must</li><li>
2-3 years&rsquo; experience in sales or related field</li><li>
University Degree in Business or related field</li></ul><div></div><div> 
We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.</div></div>

Assistant Manager E-Commerce( Riyadh)

Bupa

<div><h4 class="jobSectionHeader">Job Description</h4>
<div>Digital Performance &amp; Insights Manager is data-driven and performance-focused, lead the analysis and optimization of digital sales channels. This role will own the reporting and insights across key acquisition channels, digital sales funnels, customer journeys, retention performance, and digital support operations. You will work cross-functionally ecommerce team, marketing, UX, product, and operations teams to identify opportunities, track KPIs, and drive improvements across lead generation, conversion, retention CX &amp; engagement. Using digital analytics tools and platforms, to provide actionable insights to increase ROI, enhance user experience, and optimize our digital performance. Having a strong analytical capabilities, a deep understanding of digital customer behaviour, and hands-on experience with ecommerce sales, digital marketing and UX analytics. This role is key to scaling our digital sales growth and delivering a seamless, conversion-driven customer journey. 


Key Accountabilities:

1- Digital Channel Expansion &amp; Lead Generation Performance Insights:
<ul>
<li>Oversee the implementation and mainteance of web analytics tools and platforms such as (Google Analytics, Google tag manager , Hotjar, Optimizely, etc.) and ensure accurate and comprehensive data collection across all data tools over digital channels.</li>
<li>Track performance of all lead acquisition channels including paid search (Google Ads), social media (Meta, TikTok, Snapchat), SEO, referral traffic, and aggregators.</li>
<li>Build dashboards to monitor daily/weekly trends in impressions, CTR, lead volume, CPL, and reach.</li>
<li>Conduct ROI and ROAS analysis across platforms and campaigns.</li>
<li>Evaluate UTM tagging integrity and ensure campaign tracking accuracy.</li>
<li>Identify geographic, device, and audience segment opportunities to improve reach and acquisition.</li>
<li>Collaborate with the marketing team to test new channels and assess pilot campaign effectiveness.</li>
<li>Benchmark performance against industry and internal historical data.</li></ul> 


2- Digital Sales Funnel Performance Insights &amp; Conversion Optimization:
Design, maintain, and analyze full-funnel dashboards (Lead Register Quote Buy<ul><li> Inception).</li>
<li>Identify conversion drop-off points and friction zones through quantitative and qualitative data.</li>
<li>Perform multi-channel attribution analysis to evaluate influence across the funnel.</li>
<li>Analyze time lag between funnel stages and optimize conversion time windows.</li>
<li>Monitor landing page, quote engine, and checkout behavior to detect UX inefficiencies.</li>
<li>Support CRO (conversion rate optimization) initiatives by identifying test hypotheses and evaluating test results through A/B testing and support eCommerce growth.</li>
<li>Provide insight into behavioral patterns for key user segments (e.g., dropouts vs. completers).</li></ul> 


3- UX Intelligence, Customer Journey &amp; CX Performance Insights:
<ul>
<li>Develop and execute a comprehensive UX and digital analytics strategy to track, measure, and improve user interactions across digital platforms.</li>
<li>Analyze customer interactions across digital touchpoints (web, app, chatbot, live chat).</li>
<li>Use tools like Hotjar, UXCam, GA4, and session recordings to track user flows, rage clicks, confusion points, and dead clicks.</li>
<li>Segment journeys by customer types (e.g., new, returning, mobile vs. desktop) and identify patterns.</li>
<li>Monitor performance of digital journeys including onboarding, quoting, checkout, account login, and self-service flows.</li>
<li>Provide UX/CX insights to design and development teams for continuous journey improvement.</li>
<li>Recommend enhancements based on data to improve ease of use, satisfaction, and efficiency.</li>
<li>Align findings with VoC (Voice of Customer) insights and feedback tools.</li></ul> 


4- Customer Retention Success Performance &amp; Insights:
<ul>
<li>Track behavior of existing customers and monitor policy renewals, upsell, and repeat purchases.</li>
<li>Segment customer base into cohorts based on tenure, behavior, and risk of churn.</li>
<li>Analyze churn trends, missed renewals, and win-back performance.</li>
<li>Work with CRM and retention teams to evaluate performance of renewal communications and incentives.</li>
<li>Develop dashboards for tracking campaign-triggered re-engagement (email/SMS/WhatsApp).</li>
<li>Identify predictive behaviors of likely churn or high-value repeat customers.</li>
<li>Build customer lifecycle insights to optimize communication timing and channel.</li></ul> 


5- Digital Engagement &amp; Operations Performance:
<ul>
<li>Analyze operational performance across all digital support and service touchpoints (e.g., live chat, WhatsApp, chatbot, contact us forms).</li>
<li>Track volume, response time, resolution time, and outcome status of each interaction channel.</li>
<li>Segment support inquiries by type (e.g., policy inquiry, payment, login issue) to identify process gaps.</li>
<li>Evaluate agent efficiency, support coverage, and user satisfaction from digital operations.</li>
<li>Support live tracking dashboards for digital operations leads.</li>
<li>Provide recommendations to improve digital-first resolution and deflection from call center.</li>
<li>Monitor campaign engagement metrics and link them to operational workload impact.</li></ul> 


6- People Management &amp; Team Development:
<ul>
<li>Foster a positive, creative and technologically-inspiring team environment.</li>
<li>Coach and develop associates to meet or exceed business objectives.</li>
<li>Ensure that the set objectives with the E-commerce team are followed and measured semi-annually and by year end according to HR policy; hence, evaluate each team member and give feedback accordingly.</li>
<li>Responsible for motivating and guiding the E-commerce team unit.</li>
<li>Conduct one to one review with E-commerce team to build more effective communications, to understand training and development needs, and to provide improvement insights.</li>
<li>Maintain a talent profile for recruiting within the unit in terms of new recruits or replacements.</li>
</ul></div>
<h4 class="jobSectionHeader">Skills</h4>
<div><ul><li>Proven track record working in digital-first businesses such as eCommerce, insurance, fintech, SaaS, or B2B/B2C online sales.</li>
<li>Experience in performance monitoring across multi-channel acquisition ecosystems (e.g., paid media, SEO, aggregator partnerships, social).</li>
<li>Demonstrated experience with website strategy, site functionality and/or end-user experience in a transactional environment. Familiarity with customer journey mapping, user behavior analytics, and digital operations metrics.</li>
<li>Proficiency with tools such as Sentri, Google Analytics, Hotjar, and dashboard tools (e.g., Tableau, Power BI). Familiarity with A/B testing platforms (VWO, Optimizely) and methodologies</li>
<li>Strong analytical skills with the ability to translate data into actionable insights. Strong Excel skills; knowledge of SQL is a plus</li>
<li>Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives</li>
<li>People Management Experience - Effective manager of people with strong leadership and team-building skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>5&ndash;8 years of experience in ecommerce &amp; digital performance analysis, digital marketing analytics, or digital product insights.</li></ul></div></div>

Digital Performance & Insights

Hire Fellows

We’re looking for an ambitious and strategic Business Development Manager to lead the launch of a well-known wellness and beauty brand. This role will play a pivotal part in steering the company's growth and shaping its market presence within KSA. The ideal candidate will be responsible for developing and executing business strategies to drive sales, enhance customer satisfaction, and ensure operational efficiency.
 You'll oversee all aspects of the company's operations, from logistics to marketing and sales, ensuring alignment with our overall business objectives. This position requires strong leadership skills, an entrepreneurial mindset, a deep understanding and love for the wellness consumer goods market, and a passion for delivering exceptional results.
 
Main Responsibilities: 
<ul>
<li>Analyze market trends and competitor activities to identify opportunities for growth and improvement.</li>
<li>Establish and maintain relationships with key clients and partners to drive sales and enhance brand visibility.</li>
<li>Develop and implement effective business strategies to achieve financial targets and company objectives.</li>
<li>Lead cross-functional teams to enhance operational efficiency, quality, and customer satisfaction.</li>
<li>Oversee supply chain and logistics management ensuring timely and accurate delivery of products.</li>
<li>Monitor performance metrics and prepare regular reports for stakeholders on business performance.</li>
<li>Manage budgets and resources effectively to enhance profitability.</li>
<li>Ensure compliance with industry regulations and maintain high standards of quality.</li>
<li>Develop and mentor team members to foster a culture of high performance and professional growth.</li>
</ul>
Requirements: 
<ul>
<li>Proven experience as a Business Development Manager in the wellness consumer goods sector or a similar space.</li>
<li>Strong knowledge of sales, marketing strategies, partnerships and logistics management.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Outstanding leadership and team management abilities.</li>
<li>Demonstrated ability to create and implement successful business strategies.</li>
<li>Excellent communication and interpersonal skills in both Arabic and English</li>
<li>Strong negotiation skills and customer-focused attitude.</li>
</ul>

Market Launcher (E-commerce Manager)

NICE ONE

<div>We are seeking a strategic and data-driven IT Product Manager to lead the development and optimization of our E-commerce platform.
 You will bridge the gap between business requirements and technical execution, ensuring we deliver high-value features that enhance user experience and drive revenue
:Key Responsibilities
Product Strategy: Define the product vision and roadmap aligned with business goals and E-commerce trends
 Agile Management: Lead the product development lifecycle using Agile/Scrum methodologies, including sprint planning, backlog grooming, and daily stand-ups. Requirements Gathering: Translate business needs into detailed user stories and technical specifications
Ecommerce Optimization: Enhance the customer journey (search, checkout, payment integration, and post-purchase) to increase conversion rates
Stakeholder Management: Collaborate with engineering, UX/UI designers, marketing, and senior management to ensure alignment
 Data Analysis: Use KPIs and analytics tools to monitor product performance and make data-backed decisions
: Qualifications
 Experience: 3+ years of experience in IT Product Management, specifically within the E-commerce sector
Methodology
 Deep understanding of Agile/Scrum frameworks and tools (e.g., Jira, Trello, or Asana)
Language
Excellent command of both written and spoken English
: Technical Skills
Familiarity with web/mobile technologies
APIs
E-commerce platforms
:Soft Skills
Strong problem
solving abilities
leadership
excellent communication skills</div>

IT Product Manager

Explore 787+ Ecommerce manager in Saudi Arabia this February. Find roles across top companies and apply now to boost your career.

787 ecommerce manager jobs IN Saudi Arabia

Ecommerce Manager

Ecommerce Manager

Junior Country Manager KSA

Assistant Manager E-Commerce( Riyadh)

Digital Performance & Insights

Market Launcher (E-commerce Manager)

IT Product Manager