operations agent

front office manager

front office supervisor (experience associate) Jobs in Miami

office and operations manager Jobs in Miami

office and operations manager

operational key account manager (multi-lingual) Jobs in Miami

operations experience manager

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

World International Trading, LLc.

Office &amp; Operations ManagerLocation:World International Trading LLC 10890 NW 30th Street Doral, FL 33172Salary:$60,000 &ndash; $80,000 per year (based on experience)About UsWorld International Trading LLC is a growing distribution company based in Doral, FL. We are seeking a dependable and experienced Office &amp; Operations Manager to oversee daily office administration while supporting warehouse operations and staff coordination.This is a hands-on leadership role in a fast-paced environment.Position OverviewThis role is primarily responsible for managing office operations and facilities while overseeing warehouse staff coordination, inventory processes, and logistics flow.We are looking for someone organized, proactive, and comfortable supervising both administrative and warehouse functions.Key ResponsibilitiesOffice Management (Primary Focus)<ul><li>Oversee daily office operations and workflow</li><li>Manage building maintenance (vendors, repairs, utilities, service contracts)</li><li>Coordinate office supplies, purchasing, and vendor relationships</li><li>Supervise cleaning services</li><li>Coordinate company travel arrangements and trade show registrations</li><li>Maintain organized company documentation and files</li><li>Serve as liaison for emergency situations (security, alarms, building issues)</li></ul>Warehouse &amp; Operations Oversight<ul><li>Supervise warehouse personnel and daily activity</li><li>Assist with hiring, scheduling, and performance oversight</li><li>Oversee inventory cycle counts and discrepancy resolution</li><li>Monitor pick/pack/ship operations and quality control</li><li>Coordinate inbound/outbound shipments</li><li>Support year-end inventory coordination</li></ul>Qualifications<ul><li>5&ndash;10 years experience in office management, operations, or warehouse supervision</li><li>Experience managing staff in a warehouse or distribution environment preferred</li><li>Strong organizational and leadership skills</li><li>Comfortable working in both office and warehouse settings</li><li>Experience with inventory systems is a plus</li><li>Proficient in Microsoft Office (Excel, Outlook, Word)</li><li>Bilingual (English/Spanish) preferred</li><li>Professional, dependable, and detail-oriented</li></ul>Ideal Candidate<ul><li>Strong follow-through</li><li>Hands-on and practical</li><li>Comfortable managing people and vendors</li><li>Able to prioritize and solve problems independently</li><li>Looking for a stable, long-term role</li></ul>Position Details<ul><li>Full-time</li><li>On-site position (not remote)</li><li>Salary range: $60,000 &ndash; $80,000 based on experience</li><li>Growth potential within the company</li></ul>Job Type: Full-timePay: $60,000.00 - $80,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Office and Operations Manager

Hagen Eye Care

Private optometry practice in The Crossings of Kendall neighborhood seeking an energetic and caring office manager. We are currently a 2 doctor, 6 staff member medically based practice. We need a hardworking practice manager who is passionate about caring for patients.The Office Manager is responsible for all office operations including but not limited to appointment scheduling, billing, coding and collections, medical records maintenance, office policies and procedures, staff hiring and training, and keeping the office organized.Billing experience preferred.Job Type: Full-timePay: $24 / based on experience.Benefits:Paid time offHealth insurance coverageHours/Schedule:M,W 9-5Tues, Thurs 10-7Friday 9-2No weekendsSupplemental pay types:Potential for Bonus payWork Location: In personJob Type: Full-timePay: $23.00 - $24.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Office Manager

SWCORP

<div>
 
 Job Title:
 
 Warehouse Manager
 
 
 
 Department:
 
 Operations
 
 
 
 Location:
 
 SWCORP Headquarters &ndash; Miami, FL
 
 
 
 Job Summary
 
 
 
 SWCORP, a leader in luxury durable goods and e-commerce, is seeking a
 
 hands-on, results-driven Warehouse Manager
 
 to oversee all aspects of warehouse operations, including inventory control, shipping/receiving, staffing, and process optimization. This individual must have experience with
 
 durable goods
 
 ,
 
 freight negotiation
 
 , and
 
 e-commerce fulfillment logistics
 
 . The ideal candidate is someone who thrives in a fast-paced environment, is solutions-oriented, and can build strong cross-functional relationships.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee day-to-day warehouse operations across shipping, receiving, inventory control, and order fulfillment
 </li>
 <li>
 Ensure accurate and on-time order processing for e-commerce and B2B channels (Amazon, Home Depot, Lowe&rsquo;s, Anzzi, etc.)
 </li>
 <li>
 Negotiate freight rates with carriers (LTL, FTL, international) to reduce shipping costs without compromising service
 </li>
 <li>
 Maintain proper inventory levels through cycle counts, audits, and system reconciliation (preferably Acumatica ERP)
 </li>
 <li>
 Drive warehouse process improvements with a focus on safety, efficiency, and cost savings
 </li>
 <li>
 Lead, train, and develop a high-performing warehouse team including leads, forklift drivers, and pick-pack staff
 </li>
 <li>
 Partner with supply chain, customer service, and sales teams to meet fulfillment goals and resolve order issues
 </li>
 <li>
 Ensure warehouse compliance with OSHA, DOT, and company safety regulations
 </li>
 <li>
 Oversee proper handling, storage, and packaging of durable goods to prevent damage and returns
 </li>
 <li>
 Develop and monitor KPIs to measure team performance, productivity, and accuracy
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of warehouse management experience, preferably in durable goods and/or e-commerce environments
 </li>
 <li>
 Strong experience in freight and shipping negotiation (FedEx Freight, UPS, local carriers)
 </li>
 <li>
 Proven experience managing WMS/ERP systems &ndash; Acumatica, NetSuite, or similar platforms preferred
 </li>
 <li>
 Deep understanding of warehouse processes: receiving, stocking, picking, packing, and shipping
 </li>
 <li>
 Excellent leadership and team-building skills with ability to hold team accountable
 </li>
 <li>
 Bilingual English/Spanish is a strong plus
 </li>
 <li>
 OSHA certification or knowledge of warehouse safety standards is a plus
 
 
 </li>
 </ul>
 
 Preferred Attributes
 
 
 
 <ul>
 <li>
 Familiarity with Amazon FBA, Home Depot/Lowes vendor routing guides
 </li>
 <li>
 Experience implementing or improving KPI dashboards
 </li>
 <li>
 Proven track record of cost reduction in freight and warehouse operations
 </li>
 <li>
 Ability to work flexible hours or weekends during peak seasons
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

Warehouse Manager

iTekz IT Consulting and Configuration

Company Description iTekz is a forward-thinking technology company serving Florida and beyond. With over 50 years of combined expertise in the fast-growing IT industry, we are leaders in Hospitality IT Consulting and Integration. Our comprehensive services include cloud solutions, disaster recovery, remote work enablement, managed security services, and more&mdash;tailored to meet the evolving needs of our clients.Job Overview We are seeking a dynamic and organized Office Manager to oversee daily operations, coordinate administrative functions, and ensure a smooth-running office environment. This role offers an exciting opportunity to lead administrative efforts, manage vendor relationships, and support our team&rsquo;s productivity in a fast-paced setting. The ideal candidate will bring energy, excellent communication skills, and a proactive approach to office management.Duties<ul><li>Manage day-to-day office operations, including front desk responsibilities and multi-line phone systems.</li><li>Oversee scheduling management for staff, meetings, and appointments to ensure optimal time utilization.</li><li>Coordinate vendor management activities, including procurement, service contracts, and relationship building.</li><li>Supervise administrative staff, providing training &amp; development opportunities to enhance team performance.</li><li>Handle bookkeeping, payroll processing using QuickBooks, budgeting tasks, and basic human resources functions.</li><li>Organize company events and meetings through effective event planning to foster team engagement.</li><li>Maintain filing systems, manage calendar updates, and ensure efficient office workflow.</li></ul>Requirements<ul><li>Proven experience in office management or administrative roles with supervisory experience preferred.</li><li>Strong organizational skills with the ability to multitask efficiently in a busy environment.</li><li>Proficiency in QuickBooks for bookkeeping and payroll processing.</li><li>Excellent communication skills with professional phone etiquette.</li><li>Experience with vendor management, budgeting, and human resources functions.</li><li>Background in medical office management or similar healthcare settings is a plus.</li><li>Familiarity with office experience including clerical tasks such as filing and front desk operations.</li><li>Demonstrated ability to lead teams effectively while maintaining positive workplace morale. Join us as an Office Manager and become a vital part of our vibrant team! Bring your organizational prowess, leadership skills, and enthusiasm to create an efficient workplace where innovation thrives!</li></ul>Pay: $22.00 - $27.00 per hourWork Location: In person

Pincho

<div><div>Job Overview
Pincho, a fast-casual restaurant brand based in Miami, FL, is seeking an experienced General Manager to lead one of our locations in the greater Miami-Dade County area. In this full-time, on-site role, you will oversee all daily restaurant operations and manage a team of up to 30 employees. We count on your leadership to ensure every team member feels valued and motivated, as their dedication and hard work drive our success each day. If you have experience as a Restaurant General Manager or QSR/Fast-Casual Manager, this is an exciting opportunity to advance your career by growing with the Pincho familia.
Key Responsibilities<ul><li>
Lead Daily Operations: Oversee the execution of Pincho&rsquo;s brand standards and procedures every day, maintaining a smooth and efficient operation.</li><li>
Customer Service Excellence: Serve as the point of contact for all customer service matters, promptly resolving guest issues and ensuring an outstanding experience for every customer.</li><li>
Food Quality &amp; Safety: Ensure all food is prepared following proper procedures and Pincho quality standards. Uphold strict food safety, sanitation, and cleanliness protocols at all times.</li><li>
Hiring &amp; Training: Assist in recruiting, interviewing, and onboarding new team members. Train and become proficient in every station of the restaurant in order to effectively coach and support staff in their roles.</li><li>
Team Leadership: Demonstrate strong leadership on the floor by setting the example and guiding team members. Take ownership of your team and station each shift to achieve excellent results and a positive work environment.</li><li>
Menu &amp; Product Knowledge: Maintain expert knowledge of all menu items and recipes, and train team members to confidently answer customer questions about our food.</li><li>
Inventory &amp; Ordering: Organize inventory with proper food rotation and ordering. Manage stock levels and order food, paper goods, cleaning chemicals, and other supplies as needed to keep the restaurant fully supplied.</li><li>
Cleanliness &amp; Maintenance: Oversee completion of daily and weekly cleaning checklists to keep the restaurant in top condition. Ensure the facility meets health and safety standards and address any maintenance or cleanliness issues promptly.</li><li>
Cash Handling &amp; Reporting: Assist with financial tasks such as preparing bank deposits and managing cash tills as directed. Help maintain accurate records for sales and inventory.</li><li>
Policy Enforcement: Ensure all employees follow company policies and procedures. Foster a culture of accountability, teamwork, and compliance with Pincho standards.</li><li>
Safety &amp; Security: Uphold all company standards for health, safety, sanitation, and security. Provide a safe environment for employees and customers by enforcing safety guidelines and security protocols.</li></ul>
Qualifications &amp; Experience<ul><li>
Age &amp; Education: Must be 21 years of age or older. High school diploma or GED required.</li><li>
Management Background: 2&ndash;5 years of management experience in business, restaurant/food service or hospitality. Experience managing in a fast-casual or QSR (quick service restaurant) environment is highly preferred.</li><li>
Leadership Skills: Strong leadership and team management skills with the ability to motivate and develop staff. Excellent communication and problem-solving abilities are a must.</li><li>
Operations Knowledge: Solid understanding of restaurant operations, including scheduling, inventory management, and food safety/sanitation standards. ServSafe or food handler certification is a plus.</li><li>
Computer Skills: Basic proficiency with the Microsoft Office suite (Word, Excel, Outlook) and general comfort with technology (for scheduling, inventory, and point-of-sale systems).</li><li>
Work Ethic: High level of initiative and reliability. Able to thrive in a fast-paced environment and adapt to changes quickly while maintaining a positive attitude.</li></ul>
Pincho Core Values
Our ideal General Manager embodies Pincho&rsquo;s core values, which guide our company culture and operations:<ul><li>
Develop Yourself &amp; Others &ndash; Focus on self-improvement while supporting your team&rsquo;s success.</li><li>
Put the Customer First &ndash; Consistently create Pincho fanatics by finding ways to say &ldquo;yes&rdquo; to every guest.</li><li>
Achieve Results &ndash; Take ownership of your station and responsibilities throughout every shift to drive excellent results.</li><li>
Foster Collaboration &ndash; Work with others as a team, communicating effectively to achieve group success.</li><li>
Adapt to Change &ndash; Solve problems with an open-minded, inclusive approach, and embrace change as an opportunity to improve.</li></ul>
Compensation &amp; Benefits<ul><li>
Compensation: Base salary of $55,000 &ndash; $57,000 per year, commensurate with experience. Additional bonus potential of up to $13,000 per year in cash (paid $1,000 per period) plus $26,000 annually in deferred bonuses.</li><li>
Health Benefits: Full benefits package including medical, dental, vision, and life insurance for full-time employees.</li><li>
Paid Time Off: Generous PTO policy to support work-life balance, along with paid training programs to help you learn and grow.</li><li>
Employee Perks: We also offer additional employee discounts and a flexible schedule.</li><li>
Career Growth: Pincho is committed to your professional development. We provide ongoing training (including our &ldquo;Pincho University&rdquo; world-class training platform) and advancement opportunities for high-performing team members.</li></ul></div>
INDTECHNICAL</div>

General Manager

Astoria Activewear

Warehouse ManagerWe are looking for an experienced Warehouse Manager to handle all operations at our Miami area warehouse. You will be expected to oversee and assist in all shipping and receiving of both new orders and returns. Excellent management and organizational skills are a must. You will be responsible for handling several hundred SKUs across different brands. The ideal candidate is someone with experience running a dedicated e-commerce warehouse in the women&rsquo;s fashion space. To be successful, you will need to be self-motivated and willing to go above and beyond to achieve customer satisfaction.Required:<ul><li>3+ years of experience managing warehouse or fulfillment operations, preferably in e-commerce</li><li>Experience implementing or maintaining inventory management systems</li><li>Strong understanding of SKU management and inventory accuracy</li><li>Experience supervising warehouse staff and managing daily workflows</li><li>Strong organizational and problem-solving skills</li><li>Ability to manage several hundred SKUs across multiple product categories</li><li>Self-motivated and capable of operating independently</li><li>Reliable transportation and the ability to work on-site in the Miami area</li></ul>Beneficial:<ul><li>Experience working with Shopify inventory systems</li><li>Experience in women&rsquo;s fashion, apparel, swimwear, or activewear</li><li>Experience improving or implementing warehouse operational processes</li><li>Experience with barcode systems or inventory scanning tools</li></ul>About us:Haute Swimwear &amp; Astoria Activewear are sister companies founded on the principle of promoting healthy lifestyles and inspiring confidence through fashionable designs that emphasize each woman&rsquo;s individual beauty. We are a small team of passionate people looking for new talent in the brand.Job Type: Full-timePay: $60,000.00 - $70,000.00 per yearWork Location: In person

Explore 321+ Operations experience manager in Miami this March. Find roles across top companies and apply now to boost your career.

321 operations experience manager jobs In Miami

Operations Experience Manager

Office and Operations Manager

Office Manager

Warehouse Manager

Office Manager

General Manager

Warehouse Manager