operations experience manager

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

Areas

Position Title: Coporate Claims Manager Department: Operations Reports to: Director of Asset Protection and Risk Management Status: Exempt Date: April 2026 Broad Functions: The Claims Manager will be responsible for strategic claims administration, vendor performance management, cost containment initiatives, and ensuring timely, compliant, and effective claim resolution across a national hospitality footprint. This role serves as the primary liaison between internal operations leadership, TPAs, brokers, insurers, and legal partners. The Corporate claims Manager will provide essential support for all workers compensation claims and General liability claims. They will assist in gathering critical information on claims and work with the TPA, Human Resources, Operations and outside counsel to prepare claims documents that best protect the company from liability. Main Duties and Responsibilities: Oversee administration of all *Workers&rsquo; Compensation, General Liability, and Automobile Liability* claims nationwide. Manage and direct performance of assigned **Third-Party Administrators (TPAs) to ensure adherence to service standards, KPIs, and contractual obligations. Monitor claim handling practices to ensure timely investigation, reserving accuracy, and appropriate claim resolution strategies. Drive proactive claims management focuses on loss reduction and cost containment. Conduct regular claim reviews with TPAs, carriers, defense counsel, and medical management vendors. Evaluate TPA performance metrics including closure rates, litigation management, reserve accuracy, and claim duration. Partner with brokers and insurers to improve claims outcomes and program effectiveness. Oversee litigated claims in coordination with outside defense counsel. Review settlement authority recommendations and provide strategic direction. Identify trends and emerging risks impacting hospitality operations and recommend mitigation strategies. Partner with Operations, HR, Safety, and Compliance teams to support incident response and claim prevention initiatives. Provide guidance to field leadership regarding incident reporting, documentation, and claim escalation procedures. Support return-to-work and injury management programs. Analyze claim data and loss trends to develop actionable risk management strategies. Prepare executive-level reporting on claim performance, financial exposure, and reserve development. Assist with actuarial reviews, renewals, and insurance program evaluations. Ensure compliance with federal, state, and local regulatory requirements. Maintain best practices aligned with hospitality and transportation risk exposures Other duties as assigned by supervisor. Skills &amp; Qualifications: 1. Bachelor&rsquo;s degree or 3-5 years of experience as an adjuster or the handling of claims or an equivalent combination of education and work experience 2. Professional designations such as *ARM, CPCU, AIC, or SCLA* preferred. 3. Understanding food and beverage / retail operations a plus 4. Strong interpersonal, communication and problem-solving skills 5. Self-starter with excellent task management, problem solving skills, and attention to detail 6. Ability to manage and make progress on multiple projects under specific time requirements 7. Knowledge of Micros POS and &ldquo;XBR&rdquo; exception-based reporting tools preferred 8. Experience with MS Office suite &ldquo;Outlook, Word, Excel, PowerPoint&rdquo; 9. Ability to travel within assigned AOR which may include overnight travel. 10. Experience with self-insured or high-deductible insurance programs. 11. Knowledge of OSHA, incident management, and safety integration programs. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to: stand for long periods of time, use hands and fingers, and be able to handle, feel, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Be able to work in a standing position for long periods of time (up to 8hrs). Work Location: In person

Claims Manager

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Miami
 
 
 
 
 Summary
 
 
 
 in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
 
 
 Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science.
 
 
 The Assistant Operations Manager will have oversight and responsibility within the hotel operations. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager must have strong communication and analytical skills.
 
 
 We Offer Excellent Benefits:
 
 
 <ul>
 <li>
 Free room nights, Discounted and Friends &amp; Family Room Rates
 </li>
 <li>
 Medical, Prescription, Dental, and Vision Insurance
 </li>
 <li>
 401K with company match
 </li>
 <li>
 Paid Vacation, sick days, new child leave, and personal day
 </li>
 <li>
 Paid Family Bonding Time and Adoption Assistance
 </li>
 <li>
 Tuition Reimbursement
 </li>
 <li>
 Free colleague meals during shift
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Discounts at various retailers - Apple, AT&amp;T, Verizon, Headspace, and many more.
 
 
 </li>
 </ul>
 Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com
 
 
 All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A true desire to satisfy the needs of others in a fast paced environment
 </li>
 <li>
 Refined verbal and written communication skills
 </li>
 <li>
 Minimum of one year previous supervisory experience preferred
 </li>
 <li>
 Ability to work a flexible schedule. Ability to work OVERNIGHT, AM or PM shifts, holidays, and weekends
 </li>
 </ul>
</div>

Overnight Assistant Guest Experience Manager $250 retention bonus after 90 days of employment| Benefits Include: Medical, Dental, Vision, 401K, and MANY MORE!

Evolution Research Group

<div>About Company:
Evolution Research Group (ERG) is dedicated to delivering high-quality Phase I&ndash;IV clinical trial execution to help sponsors bring lifesaving and life-enhancing therapies to market quickly and safely. Founded in 2014, ERG has grown into a leading neuroscience clinical development company, with affiliate sites across the U.S. and deep expertise in clinical pharmacology, psychiatry, neurology, acute pain, and metabolic disorders. ERG has completed over 5,000 trials and continues to expand into high-need therapeutic areas in the U.S. and globally.
To support the continued growth of our Phase I business, ERG is building a new, stand-alone CLIA-certified and GLP-compliant safety laboratory located within our state-of-the-art Miami facility. This laboratory will be fully integrated with ERG&rsquo;s early-phase clinical operations and designed to provide high-quality, timely safety testing to support first-in-human and other early-phase clinical trials.
Why join us? We offer a supportive culture, meaningful work, and the opportunity to contribute to cutting-edge research alongside industry leaders. Plus, we offer competitive benefits include medical and dental coverage, a matching 401(k), and paid time off to recharge.
Job Description:
The Assistant Laboratory Manager, Clinical Research (CLIA/GLP) is responsible for assisting operational leadership and direction for ERG&rsquo;s clinical safety laboratory. This position will play a key role in the build-out, launch, and ongoing operation of a new stand-alone laboratory supporting Phase I clinical studies. The Laboratory Manager will oversee laboratory personnel, workflows, quality systems, and compliance activities to ensure all laboratory operations meet CLIA, GLP, GCP, IRB, SOP, OSHA, and applicable state and local regulatory requirements.
Responsibilities:<ul><li>Assist with the build-out, start-up, and day-to-day operation of a CLIA-certified and GLP-compliant clinical research safety laboratory.</li><li>Assist Lab Manager with the directing and coordinating laboratory personnel to ensure quality, accuracy, and timeliness of laboratory testing and reporting.</li><li>Ensure compliance with CLIA, GLP, GCP, IRB requirements, SOPs, OSHA standards, and applicable regulatory requirements at all times.</li><li>Support CLIA and accreditation readiness activities, including inspections, audits, and corrective actions as needed.</li><li>Oversee quality control, quality assurance, and proficiency testing programs.</li><li>Manage laboratory testing menus, including evaluation of new assays, validation planning, and coordination with reference laboratories when appropriate.</li><li>Serve as a backup point of contact for sponsors and internal clinical teams, including participation in study initiation meetings.</li><li>Coordinate sample processing, storage, and shipment in accordance with protocol and sponsor requirements.</li><li>Oversee laboratory supply management, inventory control, and equipment maintenance.</li><li>Ensure accurate and timely electronic data transfers and laboratory data reporting to sponsors when required.</li><li>Maintain a safe, organized, and inspection-ready laboratory environment.</li></ul>
Skills and Qualifications:<ul><li>Bachelor of Science degree required.</li><li>Minimum of one (1) year of experience in an early-phase clinical research laboratory; additional experience strongly preferred.</li><li>State of Florida Supervisor License in all areas of testing performed, or ability to obtain.</li><li>Strong working knowledge of CLIA, GLP, GCP, and clinical research laboratory operations.</li><li>Demonstrated leadership and people-management skills.</li><li>Excellent organizational, analytical, and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced early-phase research environment.</li><li>Strong communication skills with the ability to collaborate effectively with internal and external stakeholders.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook).</li></ul>
Join Our Team:<ul><li>
We foster innovative thinking, empowered decision‑making, and strong professional relationships. Learn more about us at www.ergclinical.com</li><li>
Evolution Research Group (ERG) is an equal opportunity employer and welcomes a diverse workforce.</li><li>
We are committed to fostering, cultivating &amp; preserving a culture of Diversity, Equity &amp; Inclusion.</li></ul></div>

Assistant Lab Manager

GRUPO EOSOL

<div>DESCRIPTION
Location: United States (Hybrid)
Duration: 6 months (Project-based)
Department: Human Resources<h2 class="jobSectionHeader"> 
Position Overview</h2> 
We are seeking a Human Resources Business Partner (HRBP) to support operations across North America (U.S. &amp; Mexico).
This role will act as a strategic HR partner, aligning business goals with people strategy, supporting leadership teams in workforce planning, employee relations, compliance, and organizational development.<h2 class="jobSectionHeader"> 
Key Responsibilities</h2><h3 class="jobSectionHeader"> 
Strategic HR Partnership</h3><ul><li>
Act as the main HR contact for managers and leadership teams.</li><li>
Support organizational design, workforce planning, and talent strategy.</li><li>
Translate business needs into HR solutions aligned with company goals.</li></ul><h3 class="jobSectionHeader"> 
Employee Relations &amp; Performance</h3><ul><li>
Manage employee relations cases ensuring compliance and consistency.</li><li>
Support performance management and development processes.</li><li>
Advise leaders on conflict resolution and disciplinary actions.</li></ul><h3 class="jobSectionHeader"> 
Compliance &amp; Labor Relations</h3><ul><li>
Ensure compliance with U.S. labor laws (federal, state, local).</li><li>
Oversee HR processes: onboarding, offboarding, documentation, audits.</li><li>
Support multi-state operations and field workforce compliance.</li></ul><h3 class="jobSectionHeader"> 
Talent &amp; HR Operations</h3><ul><li>
Support recruitment and staffing strategies.</li><li>
Participate in headcount planning.</li><li>
Coordinate with HR and payroll teams across U.S. and Mexico.</li>
Maintain accurate HR data and reporting. 
<li>
</li></ul> 
 
REQUIREMENTS<h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Bachelor&rsquo;s degree in HR, Business Administration, Psychology or related.</li><li>
5&ndash;7 years of experience in Human Resources.</li><li>
Experience as HRBP or HR Manager.</li><li>
Experience in renewable energy, industrial, or project-based environments (preferred).</li><li>
Experience supporting multi-state U.S. operations.</li><li>
Strong knowledge of U.S. labor laws.</li>
Fluent Spanish + Intermediate/Advanced English. 
<li>
</li></ul> 
<h2 class="jobSectionHeader">Skills</h2><ul><li>
Strategic thinking and business orientation</li><li>
Strong communication and stakeholder management</li><li>
Ability to work in fast-paced, project-driven environments</li><li>
High level of discretion and judgment</li></ul></div>

Human Resources Business Partner (HRBP) – North America

<div>Position Purpose:
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Pro Experience Managers

Mia Aesthetics

<div>Description:

The HR Operations Specialist handles a breadth of responsibilities that support the employee lifecycle, HR systems, and HR day-to-day tasks. In growth operations, the HR Operations Specialist partners with HR leadership to optimize HR processes enhancing operational efficiency and effectiveness.
Requirements:

Role Responsibilities:<ul><li>
Acts as a subject matter expert on the Paylocity application and functionality (Onboarding, HR &amp; Payroll, Performance) in support of the company&rsquo;s workforce management and operations</li><li>
Stays current with Paylocity&rsquo;s introduction and deployment of new/enhanced system features (i.e. Elevate Newsletter, Paylocity&rsquo;s knowledge center) to educate employees on changes that impact the user experience; identifies opportunities to maximize the tool in alignment with HR initiatives</li><li>
Audits and processes new hires from Paylocity&rsquo;s onboarding tool to HR &amp; Payroll; submits IT tickets for new hire emails; adds new hires to The Awards Network</li><li>
Performs ongoing Paylocity I9 re-verification audits via the dashboard tool and completes outreach/retrieval of necessary documentation for the employee file</li><li>
Assists the SVP Human Resources in set-up, deployment, and tracking of new and existing company-wide initiatives through Paylocity and other systems (i.e., monthly MoM winners, Google Review winners, annual performance appraisal)</li><li>
Inputs and processes changes in Paylocity with respect to reporting structures, job title changes, time and labor enablement and any other relevant data in Paylocity; notifies the Benefit Administrator and Payroll of role type changes (i.e., individual contributor promotion to manager level)</li><li>
Completes employment verification letters, FL unemployment claims, and other correspondence as needed</li><li>
Runs weekly termination reports and other reports as needed</li><li>
Special projects due to business needs and assigned</li></ul>
Education &amp; Experience:<ul><li>
Minimum bachelor&rsquo;s in business management or human resources management</li><li>
5+ years human resources experience</li><li>
Understanding of local, state, and federal laws involving employment and HR policies</li><li>
Proficient with Microsoft Office Suite (i.e., Word, Excel)</li><li>
Experience with HRIS tools (preferably Paylocity) and Sharepoint</li></ul></div>

HR Operations Specialist

Explore 449+ Operations experience manager in Miami this May. Find roles across top companies and apply now to boost your career.