operations agent

customer service manager

customer service manager, airport customer experience administration Jobs in Miami

mgr, onboard marketing ops

operational key account manager (multi-lingual) Jobs in Miami

operations experience manager

The Home Depot

<div><p><b>Position Purpose:
</b></p><p>Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
No travel required</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul><p></p><p><b>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li>No additional education</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2 + years of previous related work experience</li></ul><p></p><p><b>
Preferred Years of Work Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Preferred Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

Operations Experience Manager

Miami AC

<div><div><b>Company Description</b></div><div>
Miami Athletic Club is a Pre-Professional Sports Club based in Miami, FL. Our club is dedicated to promoting physical fitness, well-being, and sportsmanship in the community.</div><div></div><div><b><br>
Role Description</b></div><div>
This is a full-time on-site internship role at Miami Athletic Club. The available positions include Lead Broadcaster, Ticket Sales Manager, Social Media Manager, and Game Day Operations Staff. As a Club Intern, you will be involved in day-to-day club operations, events, and promotions.</div><div></div><div><b><br>
Qualifications</b></div><ul><li>
Broadcasting and Communication skills</li><li>
Experience as a Radio Host or in Entertainment</li><li>
Photography skills</li><li>
Strong organizational and interpersonal skills</li><li>
Ability to work collaboratively in a team environment</li><li>
Excellent time management and multitasking abilities</li><li>
Knowledge of social media platforms and marketing strategies</li><li>
Interest in sports and fitness industry</li></ul><div></div><div><b><br>
We are currently recruiting interns for the following areas:</b></div><div><b>
LEAD BROADCASTER</b></div><div>
This candidate is ideally someone with experience at an NCAA DI, II, or III institution. Roles and responsibilities are to entertain and inform an audience by presenting information or entertainment in an accessible and attractive way minute to minute of each USL League Two and USL W League home match. You'll introduce, host (or co-host) a program, create links between items, introduce and interview guests, and interact with the audience.</div><div><b>
TICKET SALES MANAGER</b></div><div>
The candidate for this position would assist in selling full-season ticket plans, partial-season plans, group tickets, and fundraising tickets while providing customer service to all fans on game nights while assisting with all game operations. Ticketing interns will complete a minimum of 30 sales calls per day.</div><div><b>
SOCIAL MEDIA MANAGER</b></div><div>
The candidate for this position would include but is not limited to, managing and expanding the club's social media presence on Twitter, Instagram, Facebook, and other platforms. Also, coordinating with game day operations, taking photographs and videos during pre- and post-game and during practices to continue to bring our fans more access to the players and coaches. This role also includes managing the club's official website.</div><div><b>
CORPORATE SPONSORSHIP MANAGER</b></div><div>
The primary purpose of this role is to seek and generate significant annual sponsorship revenue through connecting with new corporate sponsors.</div><div><b>
EQUIPMENT MANAGER</b></div><div>
Miami AC is looking for an equipment manager to take charge of the coordination, maintenance, and transport of the team's equipment to all practices, as well as home and away matches. This position also includes various duties as part of game day operations.</div><div><b>
GAME DAY OPERATIONS STAFF</b></div><div>
This internship will provide those who desire a career in the sports and entertainment industry with an opportunity to learn the event management and business side of our soccer organization.</div><div>
These internships offer students who have a passion for sports the opportunity to gain valuable industry experience during the fall, spring, and summer months.</div><div><b>
YOUTH OPERATIONS ASSISTANT</b></div><div>
This internship will require interns to assist in the creation and execution of strategic planning for all youth soccer operations including but not limited to tournaments, camps, clinics, team organization, and the USL Academy program</div><div></div><div><br>
PLEASE NOTE: ALL INTERNSHIPS ARE UNPAID AND YOU ARE REQUIRED TO BE ONSITE. NO REMOTE OPPORTUNITIES</div><div></div><div><br>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.</div></div>

Club Internships (LEAD BROADCASTER, TICKET SALES MANAGER, SOCIAL MEDIA MANAGER, GAME DAY OPERATIONS STAFF)

From Scratch Bartending

<p>Administrative Assistant (Hybrid | Growth-Focused Role)</p><p>From Scratch Bartending &amp; Events</p><p>South Florida (Hybrid &ndash; Mostly Remote with Occasional In-Person Support)</p><p>⸻</p><p>About Us</p><p>From Scratch Bartending &amp; Events is a luxury mobile bar and event experience company known for elevated presentation, handcrafted ingredients, and exceptional hospitality. We specialize in high-end private events, brand activations, and curated cocktail experiences across South Florida.</p><p>We are growing rapidly and looking for a driven, detail-oriented Administrative Assistant who is excited to grow with a fast-paced, creative business.</p><p>⸻</p><p>Position Overview</p><p>This is not a basic admin role.</p><p>We&rsquo;re looking for someone who can support operations while actively contributing to business growth, especially through lead generation, client communication, and organization systems.</p><p>This role is hybrid and flexible, with the majority of work being remote, and occasional in-person support for team meetings or event preparation.</p><p>⸻</p><p>Key Responsibilities</p><p>Administrative &amp; Operations</p><ul><li>Manage and update client and lead tracking systems (Google Sheets/CRM)</li></ul><ul><li>Organize event calendars, bookings, and staffing schedules</li></ul><ul><li>Assist with proposal and invoice preparation using templates</li></ul><ul><li>Maintain organized digital files and internal systems</li></ul><ul><li>Support onboarding documents and team coordination</li></ul><p>Lead Generation &amp; Sales Support (High Priority)</p><ul><li>Identify and reach out to potential clients, venues, and brand partners</li></ul><ul><li>Respond to inbound inquiries (Instagram, email, platforms like Bark, etc.)</li></ul><ul><li>Assist in converting leads into booked events</li></ul><ul><li>Follow up with warm and past leads to increase bookings</li></ul><ul><li>Research new opportunities for business growth</li></ul><p>Marketing &amp; Outreach Support</p><ul><li>Assist with Instagram engagement and messaging</li></ul><ul><li>Support vendor outreach and relationship building</li></ul><ul><li>Help maintain consistent brand presence across platforms</li></ul><p>⸻</p><p>Ideal Candidate</p><p>We are looking for someone who is:</p><ul><li>Highly organized and detail-oriented</li></ul><ul><li>Strong communicator (written and verbal)</li></ul><ul><li>Proactive and able to take initiative without constant direction</li></ul><ul><li>Comfortable in a fast-paced, growing business environment</li></ul><ul><li>Interested in sales, marketing, or entrepreneurship</li></ul><ul><li>Reliable and responsive</li></ul><p>⸻</p><p>Preferred Experience (Not Required)</p><ul><li>Administrative assistant or operations experience</li></ul><ul><li>Lead generation or sales experience</li></ul><ul><li>Experience using Google Workspace (Docs, Sheets, Calendar)</li></ul><ul><li>Familiarity with CRM systems or client tracking tools</li></ul><ul><li>Social media or client communication experience</li></ul><p>⸻</p><p>What Makes You Stand Out</p><ul><li>You naturally look for ways to bring in business, not just complete tasks</li></ul><ul><li>You&rsquo;re solution-oriented and think ahead</li></ul><ul><li>You enjoy helping a business grow and scaling systems</li></ul><ul><li>You are interested in long-term growth and increased responsibility</li></ul><p>⸻</p><p>Schedule &amp; Compensation</p><ul><li>Flexible schedule (approx. 8&ndash;10 hours per week to start)</li></ul><ul><li>Remote work with occasional in-person collaboration</li></ul><ul><li>Compensation includes:</li></ul><ul><li>Base weekly pay</li></ul><ul><li>Performance-based incentives/commission on converted leads</li></ul><ul><li>Opportunity for increased hours, pay, and leadership responsibilities over time</li></ul><p>⸻</p><p>Growth Opportunity</p><p>This role has high growth potential. As the business expands, there is opportunity to transition into:</p><ul><li>Operations Manager</li></ul><ul><li>Lead Coordinator / Sales Manager</li></ul><ul><li>Social Media or Brand Manager</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $450.00 - $5,000.00 per month</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: Hybrid remote in Miami, FL 33187</p>

Administrative Assistant

Badia Spices

<div>
 <strong>
  Warehouse and Logistics Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Location:
 </strong>
 Miami, FL
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking an experienced Warehouse and Logistics Manager to lead and optimize our supply chain operations. This role ensures efficient inventory management, timely distribution, and cost-effective logistics while maintaining compliance with safety and regulatory standards.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee warehouse operations, including receiving, storage, inventory control, order fulfillment, and dispatch.
  </li>
  <li>
   Maintain accurate inventory levels through cycle counting and data-driven planning; minimize shrinkage and discrepancies.
  </li>
  <li>
   Manage outbound logistics, route planning, carrier coordination, and on-time delivery; optimize transportation costs.
  </li>
  <li>
   Drive process improvements using lean principles to enhance productivity and reduce operational costs.
  </li>
  <li>
   Ensure compliance with health, safety, environmental, and regulatory requirements; conduct audits and corrective actions.
  </li>
  <li>
   Leverage WMS/TMS systems to improve inventory visibility and shipment tracking; lead digital transformation initiatives.
  </li>
  <li>
   Develop and lead warehouse and logistics teams, fostering accountability, safety, and continuous improvement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years in logistics or warehouse operations, including 7+ years in a leadership role.
  </li>
  <li>
   Proven success in team management and operational performance improvement.
  </li>
  <li>
   Experience implementing cost-saving initiatives and process optimization.
  </li>
  <li>
   Proficiency with WMS/TMS systems.
  </li>
  <li>
   Strong knowledge of health, safety, and regulatory compliance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exceptional organizational and planning abilities.
  </li>
  <li>
   An analytical mindset for data-driven decision-making.
  </li>
  <li>
   Effective leadership and team development skills.
  </li>
  <li>
   Strong communication and cross-functional collaboration.
  </li>
  <li>
   Adaptability and commitment to continuous improvement.
  </li>
 </ul>
</div>


SR. Warehouse and Logistics Manager

CAREERXCHANGE®, Inc.

<div>
 <p>
  <strong>
   Customer Service Manager
  </strong>
 </p>
 <p>
  Miami, FL | On-site
 </p>
 <p>
  Full-Time | Confidential Search
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are partnering with a well-established, industry-leading organization to identify a
  <strong>
   Customer Service Manager
  </strong>
  to lead and elevate a high-performing customer support operation. This is a confidential opportunity with a large, fast-paced manufacturing company offering strong stability and growth potential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role is ideal for a hands-on leader who thrives in a call center environment, enjoys developing teams, and is passionate about driving operational excellence and customer satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities:
 </p>
 <ul>
  <li>
   Lead, coach, and develop a team of Customer Service Representatives and Call Center Agents
  </li>
  <li>
   Oversee daily operations to ensure timely and accurate processing of customer requests, orders, and inquiries
  </li>
  <li>
   Monitor and drive performance against key KPIs (service levels, response times, order accuracy, customer satisfaction, etc.)
  </li>
  <li>
   Identify and implement process improvements to enhance efficiency and service quality
  </li>
  <li>
   Partner cross-functionally with internal teams including operations, logistics, and sales
  </li>
  <li>
   Manage hiring, onboarding, and ongoing training of team members
  </li>
  <li>
   Handle escalated customer issues with professionalism and urgency
  </li>
 </ul>
 <p>
  What We&rsquo;re Looking For:
 </p>
 <ul>
  <li>
   Proven experience managing teams in a call center or high-volume customer service environment
  </li>
  <li>
   Strong leadership and team development skills
  </li>
  <li>
   Experience working within manufacturing, distribution, or related industries is a plus
  </li>
  <li>
   Data-driven mindset with the ability to track, analyze, and improve KPIs
  </li>
  <li>
   Excellent communication and problem-solving abilities
  </li>
  <li>
   Ability to thrive in a fast-paced, results-oriented environment
  </li>
 </ul>
 <p>
  Why This Opportunity:
 </p>
 <ul>
  <li>
   Join a stable and growing organization with strong market presence
  </li>
  <li>
   Opportunity to make a direct impact on operations and customer experience
  </li>
  <li>
   Collaborative leadership team and supportive culture
  </li>
  <li>
   Clear path for growth and advancement
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re interested in learning more, feel free to apply directly or message me for a confidential conversation.
 </p>
</div>


Customer Service Manager

Royal Caribbean Group

<div></div><div><div><div><div><div><div><b>Journey with us! </b>Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world</div><br>
<div></div>
<div><i>
This position will work on-site in Miami Florida</i></div><br>
<div></div>
<div>
Position Summary</div>
<div>
The Manager Onboard Marketing Operations leads the execution and governance of all guest-facing onboard marketing across the fleet This role partners closely with hotel operations and shipboard teams to ensure marketing is consistent up to date and compliant with brand standards and guidelines across the fleet The Manager oversees the execution of all onboard marketing from day-to-day collateral (eg Celebrity Today digital signage) to new activities and experiences (eg new restaurants new venues) including ship-refurbishment dry docks and new-build take-outs The Manager is also responsible for developing and overseeing implementation and audit processes This role is critical in maintaining the integrity and consistency of the brand across various touchpoints on the ship</div><br>
<div></div>
<div>
Job Purpose</div>
<div>
The purpose of this position is to operationalize and govern onboard brand standards and guest-facing communications across the fleet&mdash;ensuring message accuracy consistency and on-brand execution across all onboard marketing touchpoints (including but not limited to all physical and digital signage terminal signage app content stateroom TV content etc) The Manager enables successful launches of new and existing onboard offerings by partnering with operations shipboard teams brand marketing product development and external partners to plan execute and validate communications This role is accountable for establishing a perpetual audit and continuous improvement process</div><br>
<div></div>
<div>
 Essential Duties</div>
<div>
Oversee the execution and maintenance of all onboard marketing to ensure consistency across the fleet</div>
<div>
Work with the Manager Onboard Marketing Strategy to ensure new marketing is executed flawlessly and maintained consistently</div>
<div>
Work with hotel operations onboard revenue and shipboard teams to make day-to-day updates as needed to signage menus and other collateral</div>
<div>
Develop and implement processes with onboard digital content managers to manage content Find ways to optimize efficiency through new tools and AI
</div><div>Ensure all guest-facing communications comply with brand standards and guidelines</div>
<div>
Ensure a cohesive perpetual audit process is in place to maintain consistency in brand standards across onboard marketing</div>
<div>
Support the execution of marketing to generate increase and engage consumer awareness of existing or new onboard offerings or experiences delivered through external partners or the internal product development team</div>
<div>
Drive awareness and results for new products to increase onboard revenue across all channels by closely overseeing and managing the marketing execution process</div>
<div>
Participate in ship-refurbishment dry docks and new-build take-outs ensuring onboard signage and marketing are accurate current and on brand</div><br>
<div></div>
<div>
QUALIFICATIONS AND EDUCATION</div>
<div>
Education: Bachelor&rsquo;s degree in marketing advertising or a related field required</div>
<div>
Experience: 10+ years of experience in marketing communications brand operations or hotel operations environments with a proven record of launching products and experiences across multiple channels and/or multi-unit locations (eg fleet hospitality retail entertainment)</div><br>
<div></div>
<div>
Skills &amp; Abilities:</div>
<div>
Exceptional written and verbal communication skills with the ability to translate strategy into clear actionable execution guidance</div>
<div>
Strong attention to detail and ability to maintain high standards of quality</div>
<div>
Familiarity with brand guidelines and compliance requirements</div>
<div>
Highly organized deadline-driven and detail-oriented with strong operational follow-through and quality control</div>
<div>
Demonstrated ability to build and sustain governance audit and continuous-improvement processes that drive standardization and consistency</div>
<div>
Proficient at managing and prioritizing multiple projects simultaneously across ships/locations timelines and stakeholders</div>
<div>
Team-oriented leader with strong cross-functional partnership skills across brand operations shipboard teams product and revenue functions in a fast-paced environment with shifting priorities</div>
<div>
Ability to build strong sustainable relationships with internal stakeholders and external partners influencing without authority when needed</div>
<div>
Expertise in planning briefing and end-to-end execution management (intake timelines approvals production installation validation) for guest-facing communications and onboard marketing</div>
<div>
Experience managing business partnerships and vendors including production oversight (eg print/signage) deliverables tracking and service-level follow-up</div>
<div>
Demonstrated ability to operationalize marketing strategy into repeatable standards and tools (guidelines templates checklists) that enable consistent fleetwide execution</div>
<div>
Strong presentation and stakeholder-management skills including the ability to align diverse teams on priorities approvals and brand standards</div>
<div>
Track record of delivering complex cross-functional programs on time and within budget with measurable outcomes (engagement adoption and/or revenue)</div><br>
<div></div>
<div>
WORKING CONDITIONS</div>
<div>
Based at the Port of Miami office Monday through Thursday; remote work from home on Fridays</div>
<div>
20% travel or ship visits as required</div><br>
<div></div>
<div><b>
We know there's a lot to consider</b> As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</div><br>
<div></div>
<div><b><i>
The position is not eligible for work authorization sponsorship</i></b></div><br>
<div></div>
<div><b>
Agency and Third-Party Submissions</b>: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property</div><br>
<div></div>
<div><i>
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></div><br>
<div></div>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Mgr, Onboard Marketing Ops

Hyatt Regency

<div>
 <strong>
  Organization- Hyatt Regency Miami
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
 <br/>
 <br/>
 Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science.
 <br/>
 <br/>
 The Assistant Operations Manager will have oversight and responsibility within the hotel operations. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager must have strong communication and analytical skills.
 <br/>
 <br/>
 We Offer Excellent Benefits:
 <br/>
 <br/>
 <ul>
  <li>
   Free room nights, Discounted and Friends &amp; Family Room Rates
  </li>
  <li>
   Medical, Prescription, Dental, and Vision Insurance
  </li>
  <li>
   401K with company match
  </li>
  <li>
   Paid Vacation, sick days, new child leave, and personal day
  </li>
  <li>
   Paid Family Bonding Time and Adoption Assistance
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   Free colleague meals during shift
  </li>
  <li>
   Employee Stock Purchase Plan
  </li>
  <li>
   Discounts at various retailers - Apple, AT&amp;T, Verizon, Headspace, and many more.
   <br/>
   <br/>
  </li>
 </ul>
 Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com
 <br/>
 <br/>
 All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A true desire to satisfy the needs of others in a fast paced environment
  </li>
  <li>
   Refined verbal and written communication skills
  </li>
  <li>
   Minimum of one year previous supervisory experience preferred
  </li>
  <li>
   Ability to work a flexible schedule. Ability to work OVERNIGHT, AM or PM shifts, holidays, and weekends
  </li>
 </ul>
</div>


Overnight Assistant Guest Experience Manager $250 retention bonus after 90 days of employment| Benefits Include: Medical, Dental, Vision, 401K, and MANY MORE!

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