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operations manager coordinator

Sweater

<div>The Operations Quality Coordinator plays a pivotal role in ensuring the quality and efficiency of operational processes across the organization. This role is responsible for monitoring the implementation of approved policies and procedures, assessing compliance with quality standards, and coordinating cross-functional efforts to enhance operational performance.
The position focuses on analyzing performance indicators, documenting operational procedures, supporting continuous improvement initiatives, and addressing non-conformities to ensure operational sustainability and improved service outcomes.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h3 class="jobSectionHeader">
Strategic Planning &amp; Management</h3><ul>
<li>Develop operational plans and departmental strategies aligned with company objectives.
</li><li>Set work priorities and define performance indicators to measure progress and achievement.
</li><li>Develop and enhance operational policies and procedures to ensure sustainable quality standards.
</li></ul><h3 class="jobSectionHeader">Oversight &amp; Governance</h3><ul>
<li>Supervise team leaders and monitor their performance to ensure smooth daily operations.
</li><li>Ensure service quality and compliance with established standards.
</li><li>Review performance reports and recommend necessary improvements.
</li></ul><h3 class="jobSectionHeader">Team &amp; Resource Management</h3><ul>
<li>Lead, motivate, and develop team leaders and specialists.
</li><li>Allocate resources effectively to achieve operational goals.
</li><li>Address departmental challenges and provide root-cause solutions.
</li></ul><h3 class="jobSectionHeader">Process Development &amp; Continuous Improvement</h3><ul>
<li>Analyze operational data to identify improvement opportunities.
</li><li>Implement modern tools and technologies to enhance efficiency and streamline processes.
</li><li>Lead customer experience improvement initiatives and monitor satisfaction metrics.
</li><li>Identify and manage non-conformities and corrective actions.
</li></ul><h3 class="jobSectionHeader">Communication &amp; Coordination</h3><ul>
<li>Coordinate with other departments to ensure operational alignment and integration.
</li><li>Represent the department before senior management and relevant external stakeholders.
</li><li>Prepare and present periodic performance reports highlighting achievements, challenges, and improvement plans.
</li></ul><h3 class="jobSectionHeader">Qualifications &amp; Requirements</h3><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Quality Management, Operations Management, or a related field.
</li><li>Proven experience in operations quality, process improvement, or a similar role.
</li><li>Strong knowledge of quality standards, internal audit processes, and compliance frameworks.</li>
</ul>
Requirements<ul>
<li>
Strong communication skills with the ability to collaborate effectively across multidisciplinary teams.
</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms.
</li><li>Professional-level English proficiency (written and spoken).
</li><li>Ability to adapt to evolving work environments and effectively utilize digital tools.
</li><li>Strong understanding of quality auditing tools and procedures.
</li><li>Experience in designing and implementing quality KPIs and measuring customer satisfaction metrics.
</li><li>Analytical mindset with strong problem-solving capabilities.</li></ul></div>

Operations Quality Coordinator

Confidential

Job Overview Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.&nbsp; The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends. Responsibilities * Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions. * Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations. * Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development. * Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment. * Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee. * Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&amp;L analysis, and cost control. * Guarantee compliance with all health, safety, and sanitation regulations. * Analyse performance metrics and sales data to identify areas for improvement and drive business growth. * Build and maintain strong relationships with suppliers, vendors, and partners. Qualifications * Proven experience in an operations management role, specifically within the specialty coffee industry. * In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance. * Strong leadership skills with a track record of successfully managing and developing teams. * Excellent financial acumen with demonstrable experience in budgeting and financial reporting. * Exceptional organisational, problem-solving, and decision-making abilities. * Superb communication and interpersonal skills, with fluency in English required. * A degree in Business Administration, Hospitality Management, or a related field is highly desirable. * Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage. Benefits * A competitive salary and benefits package commensurate with experience. * The opportunity to be part of a forward-thinking, world-class organisation. * A dynamic work environment with significant opportunities for professional growth and development.

Operations Manager (Specialty Coffee)

Systems Arabia

<div>
 
 
 
 Job Summary:
 
 
 
 
 The Operations Subject Matter Expert will be responsible for advising on operational best practices, regulatory requirements, and emerging trends in the banking sector, with a particular focus on the KSA market. Work closely with Program management, Operations teams, and Regulatory teams to improve business operations, mitigate risks, and contribute to the overall success of the program. This individual will act as a key advisor on complex banking operations issues and help lead initiatives related to process improvements, system integration, and regulatory compliance.
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Expertise in Banking Operations:
 
 
 <ul>
 <li>
 Provide expert-level knowledge and guidance on all aspects of banking operations, including transaction processing, account management, financial reporting, and reconciliation.
 </li>
 <li>
 Serve as the go-to advisor for internal teams, senior leadership, and stakeholders on best practices, industry trends, and emerging challenges in the banking sector, particularly within KSA.
 </li>
 </ul>
 
 
 Regulatory Compliance &amp; Local Requirements:
 
 
 <ul>
 <li>
 Ensure that all banking operations are compliant with local regulations and standards set by the Saudi Central Bank (SAMA), Ministry of Finance, and other relevant government bodies.
 </li>
 <li>
 Advise on regulatory changes, ensuring timely adjustments to internal processes and systems.
 </li>
 <li>
 Support the preparation for audits and inspections related to banking operations, ensuring compliance with all applicable laws and regulations.
 </li>
 </ul>
 
 
 Operational Strategy &amp; Process Optimization:
 
 
 <ul>
 <li>
 Lead initiatives to streamline and optimize banking operations, improving efficiency and reducing costs while maintaining compliance.
 </li>
 <li>
 Analyze current operational workflows and propose process enhancements based on industry best practices and technological advancements.
 </li>
 <li>
 Advise on system implementations, upgrades, or replacements to ensure operational excellence.
 </li>
 </ul>
 
 
 Risk Management &amp; Issue Resolution:
 
 
 <ul>
 <li>
 Identify and address potential risks in banking operations, providing recommendations for risk mitigation strategies.
 </li>
 <li>
 Assist in resolving complex operational issues by offering expert insights, contributing to root cause analysis, and developing corrective action plans.
 </li>
 </ul>
 
 
 Training &amp; Knowledge Transfer:
 
 
 <ul>
 <li>
 Develop and deliver training programs for internal teams to improve operational knowledge and understanding of banking procedures, policies, and regulatory requirements.
 </li>
 <li>
 Mentor and coach staff, sharing industry expertise and fostering a culture of continuous learning within the organization.
 </li>
 </ul>
 
 
 Collaboration with Stakeholders:
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (e.g., IT, compliance, risk, customer service) to ensure seamless integration of operational processes across departments.
 </li>
 <li>
 Build and maintain relationships with key external stakeholders, including regulatory authorities, industry associations, and third-party vendors, to stay informed about industry trends and regulatory changes.
 </li>
 </ul>
 
 
 Market Insights and Innovation:
 
 
 <ul>
 <li>
 Stay abreast of developments in the Saudi banking sector, including technological innovations, regulatory updates, and economic trends.
 </li>
 <li>
 Provide thought leadership on how these changes impact banking operations and contribute to the bank&rsquo;s strategic objectives.
 </li>
 </ul>
 
 
 Reporting &amp; Analysis:
 
 
 <ul>
 <li>
 Provide detailed reports and presentations to senior leadership on operational performance, emerging risks, and recommendations for improvements.
 </li>
 <li>
 Lead the analysis of operational data, identifying trends, gaps, and opportunities for improvement.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Banking, or a related field. Master&rsquo;s degree or professional certifications (e.g., Certified Operations Manager, Lean Six Sigma) is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in banking, with at least 5-8 years in a senior or advisory role in Banking Operations department within the KSA.
 </li>
 <li>
 In-depth understanding of local banking regulations and compliance requirements, particularly those set by SAMA.
 </li>
 <li>
 Proven track record in improving banking operations, risk management, and process optimization.
 </li>
 <li>
 Experience in managing cross-functional projects and leading operational change initiatives.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong knowledge of banking systems, operations workflows, and financial products.
 </li>
 <li>
 Expertise in regulatory compliance within KSA (SAMA regulations, AML, FATF, etc.).
 </li>
 <li>
 Exceptional problem-solving, analytical, and critical thinking skills.
 </li>
 <li>
 Proficiency in banking software, core banking systems, and data analysis tools.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills.
 </li>
 <li>
 Ability to lead teams and mentor staff effectively.
 </li>
 <li>
 Fluency in both Arabic and English (preferred).
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Advanced certifications in banking operations or risk management (e.g., CFA, FRM, Certified Bank Auditor).
 </li>
 <li>
 Experience with digital banking and FinTech innovations as they relate to operational processes.
 </li>
 <li>
 Strong network within the banking industry in Saudi Arabia and the wider GCC region.
 </li>
 <li>
 Project management experience with knowledge of Agile or other methodologies.
 </li>
 </ul>
</div>

Operations Manager

National Medical Care

<div>
 
 
 
 Job Summary
 
 
 
 
 
 
 
 Responsible for the organization, direction, planning and implementation of Operation Services Division (OSD) program, to assure that all hospital and housing Support Services is in order in accordance to established Hospital Policies and Procedures.
 
 
 
 
 
 
 
 Major Duties and Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the Riyadh National Hospital.
 </li>
 <li>
 Provides leadership and guidance to all department section.
 </li>
 <li>
 Develops implements and monitors annual budget of OSD.
 </li>
 <li>
 Develops implements and evaluates goals and objectives of OSD.
 </li>
 <li>
 To establish standard for OSD and its staff in accordance with established hospital policies and procedures.
 </li>
 </ul>
 
 &middot; Inspects and evaluates the condition of the hospital building and recommends changes.
 
 <ul>
 <li>
 Submits monthly report to Hospital Administration and any additional reports as required.
 </li>
 <li>
 Plans work schedules to ensure adequate services for all Department activities.
 </li>
 <li>
 Analyzes and appraises the performance of Department staff annually.
 </li>
 <li>
 Develops a quality plan for procedures and projects and analyzes the outcome based on JCIA standards.
 </li>
 <li>
 Develops and implements a hospital-wide Preventive Maintenance program.
 </li>
 <li>
 Attends meetings as required and participates in and chairs committees as requested.
 </li>
 <li>
 Develops and implements a hospital-wide Safety Program based on OSHA and JCIA standards including drills for emergency preparedness and conduct regular fire safety drills, and monitor appropriate infection control to all Department related issues.
 </li>
 <li>
 Supervises contractors for maintenance programs and reports outcome to hospital administration.
 </li>
 <li>
 Administers the preparation and management of the operating budget for SSD as directed.
 </li>
 <li>
 Prepares periodical report to contain data analysis and recommendation for improvement to administration.
 </li>
 <li>
 Directs on-going education program for staff.
 </li>
 </ul>
 
 &middot; Performs other applicable tasks and duties assigned within the realm of the employee&rsquo;s knowledge, skills and abilities.
 
 
 &middot; Plan, schedule and direct the work of the department&rsquo;s staff to meet the hospital objectives.
 
 
 &middot; Recommend criteria for selecting the department's or service&rsquo;s professional staff and choose or recommend individuals who meet those criteria.
 
 
 &middot; Participate in the recruitment process in his/her department by updating the departmental staffing plan on an annual basis, reviewing credentials of job applicants and recommending hiring.
 
 
 &middot; Provide orientation and training for all staff of the duties and responsibilities for the department or service to which they are assigned.
 
 
 &middot; Establish, implement and maintain continuing professional development programs.
 
 
 &middot; Assure that a regular and systematic monitoring and evaluation of the quality and appropriateness of services rendered within the service is carried out through designated quality assurance mechanisms.
 
 
 &middot; Responsible to monitor and maintain staff performance, by developing annual performance evaluations to test the employees&rsquo; competencies and by suggesting training needs and career objectives for employees in the coming years.
 
 
 &middot; Participate in creating the policies and procedures necessary to carry out the mission
 
 
 &middot; Implement Policies and Procedures of the Hospital as well as Rules and Regulations of relevant Government and Health Care Authorities.
 
 
 &middot; Recommend space, medical technology, equipment, staffing, and other resources needed by the department or service and have a process in place to respond to shortages.
 
 
 &middot; Assist in preparation of any required budget reports.
 
 
 &middot; Chair all departmental meetings or appoint a designee to chair meetings in his absence.
 
 
 &middot; Ensures performance measurement and improvement of the outcomes of the department.
 
 
 &middot; Responsible for the motivation and the inspiration of the department staff.
 
 
 
 
 
 
 
 
 
 
 Reporting to
 
 
 
 
 
 
 
 &middot; VP- Engineering &amp; Facility Management
 
 
 
 
 
 
 
 Supervisory Level
 
 
 
 
 
 
 
 &middot; Chief Engineer
 
 
 &middot; Safety Manager
 
 
 &middot; Security Manager
 
 
 &middot; Housing, Recreation &amp; Transportation Manager
 
 
 &middot; Environment Coordinator
 
 
 &middot; Housekeeping Coordinator
 
 
 &middot; General Services Coordinator
 
 
 &middot; Dietary Services Coordinator
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 &middot; Must have Diploma in Management
 
 
 &middot; Preferably BS in Management, Hospital Administration, MS/BS in Mechanical Engineering, Electrical, Electronics &amp; Communication, Biomedical Engineering.
 
 
 &middot; Minimum of ten (10) years post graduate experience in large health care organizations, recent managerial experience.
 
 
 &middot; Ten (10) years post graduate experience in support services position.
 
 
 &middot; Excellent interpersonal communication skills, fluent in English.
 
 
 &middot; Competent Managerial and working knowledge of computer systems.
 
 <ul>
 <li>
 Seniority Level
 </li>
 <li>
 Director
 </li>
 <li>
 Industry
 </li>
 <li>
 Hospitals and Health Care
 </li>
 <li>
 Employment Type
 </li>
 <li>
 Full-time
 </li>
 <li>
 Job Functions
 </li>
 <li>
 Health Care Provider
 </li>
 <li>
 Skills
 </li>
 <li>
 English
 </li>
 <li>
 Communication
 </li>
 <li>
 Interpersonal Communication
 </li>
 <li>
 Operating Budgets
 </li>
 <li>
 Support Services
 </li>
 <li>
 Performance Measurement
 </li>
 <li>
 Facilities
 </li>
 <li>
 Hospital Management
 </li>
 <li>
 Computerized
 </li>
 </ul>
</div>

Head of Facility Management & Maintenance

IE University

<div>Overview:
<div><div><div>
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Corporate &amp; Special Programs Department is looking for a Program Coordinator to join its team!</div><div> 
</div><div>The Program Coordinator is responsible for the delivery and day-to-day management of projects and activities relating to IE&rsquo;s corporate programs mostly with programs in the Middle East, but also in other regions. This comprises serving as the key interface between participants, professors, and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; supporting program logistics and operations and supporting faculty members to ensure high standard levels for our corporate participants.</div><div></div><div> 
Reports to the Program Manager and region manager. Will interact with all Faculty, Participants, different departments of IE, and external agencies required for running the program.</div><div></div><div> 
The selected candidate will be operating from the region of Middle East (Riyadh) but might travel to the region of Middle East or sporadically to other regions.</div></div></div><div> 
</div><div>
Why IE University?</div><div>
With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.
</div><div>
</div><div>Our Purpose</div><div>
At IE University, we foster positive change through education, research, and innovation.</div><div>
As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.</div><div>
Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of the humanities.
</div><div>
</div><div>Our People
</div><div>At IE, we are:
</div><ul><li>People-driven</li><li>
Change Builders</li><li>
Autonomy Enthusiasts</li><li>
Communication Enthusiasts</li><li>
Knowledge Champions</li></ul><div>
We are looking for a person to join a full-time position in Riyadh (Saudi Arabia).</div>
Responsibilities:
<div>Your role as a Coordinator will involve:</div><div></div><div> 
Interaction with Participants:
</div><ul><li>Meet with corporate participants to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
</li><li>Co-manage the relationship with class representatives together with other team members.
</li><li>Support corporate participants facing academic difficulties or overall challenges within the programs.
</li><li>Manage (written and oral) communications with corporate participants, including all written regular communications and information points; presentations and information sessions; etc.
</li><li>Using corporate participants feedback, identify ways to improve their experience with IE.
</li><li>Assist participants and faculty before, during and after the program.</li></ul><div>
Interaction with Professors and other departments:</div><ul><li>
Liaise with professors to plan the program sessions, trips.
</li><li>Communicate with Professors to solve participant&rsquo;s requests or support to the Program Management. Request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
</li><li>Collaborate with other IE Departments to ensure a successful participant experience.</li></ul>
Internal Development:
<ul><li>Proactive on learning the internal processes, platforms and tools to deliver top quality programs</li><li>
Actively coordinate with the Program Managers to distribute and be aligned with the preparation and delivery of the programs. Support the Program Manager and team to ensure the right deliveries of program proposals and deliveries.</li><li>
Collaborate and lead cross initiatives to help improve internal processes, templates and guidelines.</li><li>
Attend to all administrative and logistical duties to ensure a smooth running of the program and department.
</li></ul>Qualifications:
<div>To thrive in this role, you should possess the following qualifications:</div><ul><li>
Bachelor&rsquo;s degree is highly preferred; a Master&rsquo;s Degree is a plus.</li><li>
Advanced proficiency in English and Spanish is required; Arabic is a plus.</li><li>
Cultural awareness to coordinate a multinational group of stakeholders.
</li><li>Strong project management capabilities.
</li><li>Oriented to detail and well-organized.</li><li>
The candidate will demonstrate solid customer management skills, communication skills ability to work under pressure, and high level of accountability.</li><li>
Based in Riyadh, with flexibility to work remotely or travel occasionally if required.</li></ul><div>
Unleash your full potential and make an impact. The next move is yours!</div><div></div><div> 
If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.
</div><div>
</div><div>At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.</div></div>

Program Coordinator, Special Projects MEA (Riyadh)

brilliant mind events

Job Title: Female Sales Coordinator &ndash; IT Sector (Only Saudi Citizen) Location: Riyadh, Saudi Arabia Contract Type: Permanent Salary: 7,000 SAR per monthJob Overview: We are seeking a motivated Sales Coordinator to support our growing IT/software sales operations in Riyadh. The ideal candidate will assist in managing sales processes, preparing proposals, maintaining client relationships, and ensuring smooth coordination between customers and internal teams.Key Responsibilities:<ul><li>Coordinate sales activities within the software/IT sector</li><li>Prepare sales proposals, quotations, and presentations</li><li>Manage client inquiries, orders, and follow-ups</li><li>Maintain strong client relationships and provide post-sales support</li><li>Track sales performance and support achievement of sales targets</li><li>Collaborate with internal departments to ensure customer satisfaction</li></ul>Requirements:<ul><li>Must Saudi Citizen (in line with local employment regulations)</li><li>Previous experience in IT sales or a related field is preferred</li><li>Strong communication and organizational skills</li><li>Ability to work independently and within a team</li><li>Proficiency in MS Office and CRM software</li><li>Fluency in Arabic and good command of English preferred</li></ul>Work Environment:<ul><li>On-site role based in Riyadh</li></ul>We welcome applications from qualified candidates who meet the above criteria. All applications will be considered based on experience and skills.Job Types: Full-time, Part-time, Permanent, Temporary, ContractPay: ﷼7,000.00 per monthApplication Question(s):<ul><li>Are You Saudi National?</li><li>How many years of Experience as a Sales Coordinator in IT Sectors</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>

Sales Coordinator – IT Sector (Only Saudi Citizen)

Rakanqn

are seeking a highly experienced Senior Project Manager to lead and deliver large-scale, high-profile mega events. This role requires full ownership of the project lifecycle, strong leadership, and the ability to operate under pressure in a fast-paced, multi-stakeholder environment. Key Responsibilities• Lead the project end-to-end from planning to final delivery• Build and manage detailed project plans, timelines, and milestones• Coordinate cross-functional teams (operations, marketing, production, logistics, vendors)• Manage multiple stakeholders and ensure alignment across all parties• Identify risks, resolve issues, and manage last-minute changes effectively• Control budgets, track costs, and ensure financial efficiency• Provide clear progress updates and executive-level reporting• Ensure high-quality delivery aligned with objectives and expectations• Maintain strong on-ground presence during critical phases of execution Requirements• 7–10+ years of experience in managing large-scale or complex projects• Proven experience in mega events, large activations, or time-critical projects• Strong leadership, decision-making, and problem-solving skills• Excellent stakeholder and team management capabilities• Ability to work under high pressure and tight deadlines• Strong communication and organizational skills• PMP / PRINCE2 certification is a plus What We’re Looking For• Hands-on leader, not just a coordinator• Comfortable with ambiguity and fast-changing environments• Detail-oriented with a strong execution mindset• Available for full commitment during the project duration Contract Type Project-Based / Fixed-Term

🎮 Senior Account Manager – Mega Events (Project-Based)

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