business development manager Jobs in Riyadh

business development manager

sales manager

operations manager

account manager

senior project manager

senior business manager

DaleelStore

<div>
 
 
 About the Role
 
 
 
 Daleel Store is seeking an experienced Senior Business Development &amp; Partnerships Manager to lead and grow our B2B business. This role will focus on driving corporate sales and building strategic partnerships with banks, large enterprises, and corporate clients across the Kingdom. The ideal candidate brings a proven track record of closing high-value B2B deals in the banking, fintech, or enterprise sector, along with an established network of decision-makers.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute the B2B sales strategy targeting corporates, banks, financial institutions, and enterprise clients
 </li>
 <li>
 Identify, pursue, and close new business opportunities, building a strong and sustainable sales pipeline
 </li>
 <li>
 Establish and manage strategic partnerships with banks and financial institutions (loyalty programs, rewards, employee benefits, digital gifting solutions)
 </li>
 <li>
 Lead the full sales cycle end-to-end: prospecting, pitching, negotiating commercial terms, contracting, and closing
 </li>
 <li>
 Build and maintain long-term relationships with C-level executives and key decision-makers at client organizations
 </li>
 <li>
 Prepare and deliver compelling proposals, presentations, and commercial offers tailored to enterprise clients
 </li>
 <li>
 Negotiate partnership agreements, pricing structures, and SLAs in coordination with legal and finance teams
 </li>
 <li>
 Collaborate with product, marketing, and operations teams to ensure smooth onboarding and delivery for corporate clients
 </li>
 <li>
 Monitor market trends, competitor activity, and client needs to identify new revenue streams and product opportunities
 </li>
 <li>
 Achieve and exceed quarterly and annual revenue targets, and report regularly on pipeline, forecasts, and performance to senior management
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 7+ years of experience in business development, B2B sales, or partnerships, with at least 3 years in a senior role
 </li>
 <li>
 
 Proven track record of selling to or partnering with banks, financial institutions, and large enterprises this is essential
 
 </li>
 <li>
 Strong existing network within the corporate and banking sector in Saudi Arabia / GCC
 </li>
 <li>
 Demonstrated success in closing large, complex deals and managing long sales cycles
 </li>
 <li>
 Excellent negotiation, communication, and presentation skills in both Arabic and English
 </li>
 <li>
 Experience in e-commerce, digital gift cards, fintech, loyalty programs, or payments is a strong plus
 </li>
 <li>
 Self-driven, results-oriented, and comfortable working in a fast paced, growth stage environment
 </li>
 </ul>
 
 
</div>

Senior Business Development & Partnerships Manager

The Arab Lens

<div>Our client is a well-established organization seeking an experienced Operations Manager to oversee operational performance and ensure the efficient delivery of business objectives. The company is focused on improving operational efficiency, strengthening cross-functional collaboration, and maintaining high standards of service and execution.
The Role
The Operations Manager will lead day-to-day business operations while developing processes that improve productivity, quality, and overall organizational performance. Working closely with senior leadership, the successful candidate will ensure operational activities align with strategic objectives and support sustainable business growth.
Responsibilities<ul><li>
Lead and oversee daily operational activities across assigned business functions.</li><li>
Develop operational plans that support business objectives.</li><li>
Monitor operational performance using established KPIs.</li><li>
Identify opportunities to improve efficiency, productivity, and service quality.</li><li>
Develop and implement operational policies and procedures.</li><li>
Manage departmental budgets and resource allocation.</li><li>
Collaborate with Finance, HR, Procurement, and other departments to ensure operational alignment.</li><li>
Lead operational improvement and transformation initiatives.</li><li>
Monitor compliance with company policies, health and safety requirements, and regulatory standards.</li><li>
Prepare operational reports for senior management.</li><li>
Coach, develop, and manage operational teams.</li><li>
Support business continuity and risk management initiatives.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in Business Administration, Operations Management, Engineering, or a related discipline.</li><li>
8+ years of operational management experience.</li><li>
Demonstrated experience leading cross-functional teams.</li><li>
Strong understanding of operational planning and performance management.</li><li>
Excellent leadership, organizational, and decision-making skills.</li><li>
Experience implementing operational improvement initiatives.</li><li>
Strong analytical, communication, and stakeholder management capabilities.</li><li>
Experience within GCC markets is preferred.</li><li>
Fluency in English is required; Arabic would be considered an advantage.</li></ul></div>

Operations Manager

Qiddiya Investment Company

<div>General Summary
Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.
The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation. At the heart of this unit sits the Qiddiya Real Estate LearnLab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.
The Senior Specialist &ndash; Training Administration role reports directly to the Senior Manager, Digital Systems. This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.
About the Role/Project Scope
This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination. The Senior Specialist &ndash; Training Administration will work closely with the other teams of the Qiddiya Real Estate LearnLab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions. 
Key Responsibilities
LMS/LXP Administration and Learner Account Management<ul><li>Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate LearnLab online academy, managing all learner-facing configuration across internal and external learner audience.</li><li>Create, manage, and maintain learner accounts in Qiddiya&rsquo;s LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes.</li><li>Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay.</li><li>Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya&rsquo;s LMS/LXP, maintaining an accurate and up-to-date learner register at all times.</li><li>Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya&rsquo;s LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort.</li><li>Administer completion certificates and badge awards within Qiddiya&rsquo;s LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results.</li><li>Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required.</li><li>Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles.</li></ul>
Training Schedule Coordination and Programme Administration<ul><li>Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences.</li><li>Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions.</li><li>Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead.</li><li>Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required.</li><li>Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis.</li><li>Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required.</li><li>Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya&rsquo;s LMS/LXP following live sessions.</li></ul> 
Content Authoring and Publishing in LMS/LXP<ul><li>Author, build, and publish learning content within Qiddiya&rsquo;s LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts.</li><li>Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture.</li><li>Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification.</li><li>Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate.</li><li>Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues.</li><li>Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment.</li></ul>
Dashboard Management and Reporting<ul><li>Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders.</li><li>Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence.</li><li>Monitor Qiddiya&rsquo;s LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action.</li><li>Maintain the four-view QREL reporting suite &mdash; Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team &mdash; ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework.</li><li>Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems.</li><li>Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements.</li></ul>
Stakeholder Coordination and Communication<ul><li>Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed.</li><li>Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis.</li><li>Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels.</li><li>Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area.</li><li>Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews.</li></ul> 
Requirements 
Skills and Attributes required/ desired
Essential (must have to perform the role):<ul><li>Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field.</li><li>Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization.</li><li>Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting.</li><li>Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment.</li><li>Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools.</li><li>Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration.</li><li>Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent</li><li>Excellent written and verbal communication skills in English. Arabic proficiency is an advantage.</li><li>Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders.</li><li>Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment.</li><li>High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint.</li></ul>
Desirable (advantageous):<ul><li>Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment.</li><li>Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking.</li><li>Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing.</li><li>Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment.</li></ul> 
Preferred Background and experience
<ul><li>Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies.</li><li>Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting.</li><li>Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules.</li><li>Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences.</li><li>Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population.</li></ul>
Experience working within a structured content governance and metadata tagging framework.</div>

Senior Specialist - Training Administration - (CDU-029) 50012690

Qiddiya | القدية

<div>
 The Senior Manager leads project controls and financial governance across assigned projects or portfolios, ensuring robust oversight of contracts, budgets, schedules, risks, and reporting. The role provides strategic financial insight, strengthens control frameworks, and supports senior leadership in informed decision-making.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage contract variations, change orders, and extension of time/cost claims, ensuring proper evaluation, documentation, approvals, and reporting.
 </li>
 <li>
 Oversee utilization of project contingencies and provisional sums, ensuring disciplined budget control and alignment with approved business cases.
 </li>
 <li>
 Direct cost monitoring, forecasting, and variance analysis, providing clear insights and mitigation strategies to senior management.
 </li>
 <li>
 Ensure integrity and reconciliation of data across SAP, Primavera P6, Unifier, BIM, and related systems.
 </li>
 <li>
 Oversee monthly accrual reviews and financial close activities to ensure accuracy and compliance.
 </li>
 <li>
 Provide high-level oversight of schedule changes and integrated cost/schedule impacts.
 </li>
 <li>
 Lead risk and opportunity reviews, ensuring timely identification, assessment, and escalation of key exposures.
 </li>
 <li>
 Act as a senior liaison between Finance, Commercial, and Project Delivery teams to ensure transparency and alignment.
 </li>
 <li>
 Mentor and guide project controls teams, promoting governance, accountability, and continuous improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Bachelor's degree
 
 
 Working knowledge or certification on project tools such as: primavera, p6, unifier, SAP project module. (required)
 
 
 
 Professional Certifications
 
 
 
 Professional certifications such as CPA/ MBA are preferred
 
 
 Certificate in Construction Law and Dispute Resolution - RICS or similar are preferred
 
 
 Project Management Professional (PMP) is preferred.
 
 
 8+ years of experience in Project Controls, or Development Finance as part of large construction company or large developer or PMC.
</div>

Senior Manager - Financial Planning and Analysis (CORS 251)

Visa

<div>About Us 
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters &ndash; to you, to your community, and to the world. Progress starts with you.
Job Description
Role Summary:
The VP, CFO, KBO serves as the strategic finance leader for the KBO region, acting as a trusted advisor to the Group Country Manager, KBO and a key member of both the KBO leadership team and CEMEA Finance leadership.
This role is accountable for setting the financial direction of the business, driving sustainable growth, and ensuring strong financial governance. The VP will lead financial strategy, planning, and performance management while influencing critical business decisions across the region.
The role requires a forward-looking leader who can balance growth acceleration with disciplined execution in a dynamic, complex, and evolving market environment.<div></div> 
Key Responsibilities:
Strategic Leadership &amp; Business Partnership:<ul><li>
Shape and drive the financial strategy for KBO, aligned with regional and global priorities</li><li>
Serve as a trusted advisor to the Group Country Manager and leadership team on growth, investment decisions, and performance optimization</li><li>
Influence and challenge strategic choices through data-driven insights and forward-looking analysis</li><li>
Represent Finance in executive forums, contributing to regional strategy and decision-making</li></ul>
Financial Planning &amp; Performance Management:<ul><li>
Lead the end-to-end planning cycle, including annual operating plan, forecasts, and long-range planning</li><li>
Drive financial performance through clear target-setting, rigorous tracking, and proactive risk/opportunity identification</li><li>
Ensure high-quality executive reporting and insights to support timely and effective decision-making</li><li>
Embed financial discipline across revenue, client incentives, and operating expenses</li></ul>
Growth, Pricing &amp; Investment Governance:<ul><li>
Partner with regional and global teams on pricing, interchange, and commercial strategies to maximize revenue growth</li><li>
Provide robust financial evaluation of strategic initiatives, investments, and partnership opportunities</li><li>
Balance short-term financial performance with long-term value creation</li></ul>
Operational Excellence &amp; Governance:<ul><li>
Ensure robust financial governance, controls, and compliance with internal and external requirements</li><li>
Continuously enhance financial processes, tools, and data integrity to enable scalability and efficiency</li><li>
Drive transparency, accountability, and consistency in financial management across the region</li></ul>
Leadership &amp; Team Development:<ul><li>
Lead and develop a high-performing finance team, fostering a culture of accountability, collaboration, and innovation</li><li>
Build organizational capability in financial planning, analytics, and business partnering</li><li>
Influence cross-functional stakeholders across geographies in a matrixed organization</li></ul>
Critical Success Factors:<ul><li>
Strategic mindset with the ability to link financial insights to business outcomes</li><li>
Strong external orientation, with awareness of macroeconomic, regulatory, and competitive dynamics</li><li>
Ability to operate effectively in a complex, fast-paced, and matrixed environment</li><li>
Proven capability to influence senior stakeholders and drive alignment across functions</li><li>
Balance of commercial acumen and financial discipline</li></ul> 
Why this is important to Visa: 
The KBO cluster sits at the heart of Visa&rsquo;s growth ambitions in CEMEA, encompassing some of the region&rsquo;s most dynamic and rapidly digitizing economies. The region is driving significant growth across consumer payments, commercial solutions, digital commerce and value-added services. As governments, financial institutions, FinTech's and merchants accelerate their transformation agendas, KBO represents a critical opportunity for Visa to deepen market leadership, strengthen ecosystem partnerships and shape the future of digital payments at scale.<div>
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.</div>
Qualifications
What you will need<ul><li>
15 + years of work experience with a bachelor's degree or at least 12 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or at least 10 years of work experience with a PhD.</li><li>
15+ years of progressive experience in finance, including senior leadership roles</li><li>
Deep expertise in financial planning, performance management, and strategic finance</li><li>
Strong understanding of the payments industry and revenue drivers preferred</li><li>
Proven track record of partnering with senior executives to shape strategy and drive results</li><li>
Experience managing geographically distributed teams in a matrixed organization</li><li>
Advanced degree in Finance, Accounting, or Business (MBA or equivalent preferred)</li><li>
Strong analytical capability combined with excellent communication and influencing skills.</li><li>
Experience leading change programs within a business and building and leading high-performing teams through cultural and transformational change.</li><li>
Creative and resourceful in overcoming barriers and unexpected roadblocks.</li><li>
An authentic leader who intuitively fosters an inclusive environment.</li><li>
Takes a hands-on approach to all activities with real passion and high levels of energy.</li></ul>
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Vice President & Chief Financial Officer, KSA, Bahrain & Oman (KBO) Region

Holool Aloula (NCBS National Company for Business Solutions)

<div>
 
 
 Job Summary
 
 
 
 The Senior Finance Manager is responsible for leading the organization's financial planning, reporting, budgeting, and accounting functions while ensuring compliance with financial regulations and company policies. The role provides strategic financial guidance to senior management, oversees financial performance, manages cash flow, and supports business growth through effective financial analysis, risk management, and operational efficiency.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the company's financial planning, budgeting, forecasting, and reporting processes.
 </li>
 <li>
 Prepare and analyze monthly, quarterly, and annual financial statements and management reports.
 </li>
 <li>
 Monitor financial performance, identify variances, and recommend corrective actions to achieve business objectives.
 </li>
 <li>
 Oversee accounting operations, ensuring accuracy, compliance, and timely financial reporting.
 </li>
 <li>
 Manage cash flow, working capital, and liquidity to support operational and strategic needs.
 </li>
 <li>
 Ensure compliance with IFRS, local regulatory requirements, tax regulations, and internal financial policies.
 </li>
 <li>
 Develop financial models and business cases to support strategic initiatives, investments, and commercial decisions.
 </li>
 <li>
 Lead the annual budgeting process and periodic financial forecasts across business units.
 </li>
 <li>
 Collaborate with department heads to optimize costs and improve financial performance.
 </li>
 <li>
 Manage external audits, tax filings, and relationships with auditors, banks, and regulatory authorities.
 </li>
 <li>
 Identify financial risks and implement effective internal controls and mitigation strategies.
 </li>
 <li>
 Lead, mentor, and develop the finance team to drive high performance and continuous improvement.
 </li>
 <li>
 Support executive management with financial insights, KPIs, and strategic recommendations.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Finance, Accounting, or a related field.
 </li>
 <li>
 Master's degree (MBA or Finance) is preferred.
 </li>
 <li>
 Professional certification such as CPA, CMA, ACCA, or SOCPA is highly preferred.
 </li>
 <li>
 Minimum of 8&ndash;10 years of progressive finance experience, including at least 3 years in a managerial role.
 </li>
 <li>
 Strong knowledge of financial reporting standards (IFRS), budgeting, financial analysis, taxation, and internal controls.
 </li>
 <li>
 Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar is preferred.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Financial Planning &amp; Analysis (FP&amp;A)
 </li>
 <li>
 Budgeting and Forecasting
 </li>
 <li>
 Financial Reporting
 </li>
 <li>
 Cash Flow &amp; Working Capital Management
 </li>
 <li>
 Accounting &amp; IFRS Compliance
 </li>
 <li>
 Cost Control and Profitability Analysis
 </li>
 <li>
 Financial Modeling
 </li>
 <li>
 Risk Management &amp; Internal Controls
 </li>
 <li>
 ERP Systems
 </li>
 <li>
 Leadership and Team Management
 </li>
 <li>
 Strategic Thinking
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Advanced Excel and Financial Analysis
 </li>
 <li>
 Excellent communication and decision-making skills
 </li>
 </ul>
</div>

Senior Finance Manager

Red Sea Global

<div><div><div><div><div>Division: Sports and Entertainment
</div></div></div></div><div><div><div><div>Department: Galaxea
</div></div></div></div><div><div><div><div>Company: Sports and Entertainment Company
</div></div></div></div><div><div><div><div>From Land to Sea &ndash; Active Experiences in Nature&rsquo;s Purest Form Red Sea Sports s Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic s Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom&rsquo;s ambition to become a global leader in regenerative tourism. 


Job Purpose

The Senior Manager &ndash; Dive Operations is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards. 


Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment. 


The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea&rsquo;s dive operations across multiple assets. 


Job Responsibilities

General Responsibilities
<ul>
<li>Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</li>
<li>Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</li>
<li>Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</li>
<li>Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</li>
<li>Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</li>
<li>Work remotely as required and attend office locations when operational or business needs dictate.</li>
<li>Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</li></ul> 


Establishment of Dive Center &ndash; Pre-Opening
<ul>
<li>Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</li>
<li>Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</li>
<li>Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</li></ul> 


Establishment of Dive Center &ndash; Post-Opening
<ul>
<li>Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</li>
<li>Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</li>
<li>Oversee and ensure the safe and professional execution of all daily diving activities.</li>
<li>Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</li>
<li>Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</li>
<li>Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</li>
<li>Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</li></ul> 


Media Coverage
<ul>
<li>Support the Destination Development department, when required, in facilitating photo and video media coverage.</li>
<li>Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</li></ul> 


Policies, Systems, Processes, Procedures, Standards &amp; Reporting
<ul>
<li>Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</li>
<li>Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</li></ul> 


Safety, Quality &amp; Environment
<ul>
<li>Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</li>
<li>Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</li>
</ul>
Continuous Improvement
<ul>
<li>Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</li>
<li>Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</li></ul> 


Job Stakeholders

Internal:
<ul>
<li>RSG Destination Development</li>
<li>Group Environment and Sustainability</li>
<li>Red Sea Zone Authority</li>
</ul>
External:
<ul>
<li>Ministry of Tourism</li>
<li>Ministry of Environment, Water and Agriculture and its affiliated centers</li>
<li>Universities and research institutions</li></ul> 


Job Requirements

Qualifications &amp; Experience
<ul>
<li>Certified PADI Instructor</li>
<li>Minimum of 500 logged dives</li>
<li>Certified at least 50 students across all core courses</li>
<li>Proven experience in dive center and/or resort management across multiple geographic locations</li>
<li>Strong background in dive business and/or resort operations</li>
<li>Demonstrated hospitality and guest service track record</li>
<li>Extensive diving health and safety experience</li>
<li>Experience operating in diverse global dive environments</li>
<li>Dive equipment management and maintenance oversight</li>
<li>Dive retail and commercial operations experience</li>
<li>Strong understanding of marine conservation principles</li>
<li>Valid Fit-to-Dive medical certification</li>
<li>Underwater photography and videography skills</li></ul> 


Essential Skills
<ul>
<li>Excellent written and spoken English</li>
<li>Strong communication, presentation, and public speaking skills</li>
<li>Exceptional customer service mindset with a proactive, &ldquo;can-do&rdquo; attitude</li>
<li>Flexible, open-minded, and adaptable approach to work and environment</li>
<li>Self-motivated with strong time management and deadline-driven delivery</li>
<li>Ability to guide dives that deliver a premium &ldquo;wow&rdquo; guest experience</li>
<li>Strong technical knowledge of dive equipment and maintenance standards</li>
<li>Highly detail-oriented with excellent organizational skills</li>
<li>Guest-experience focused with the ability to manage high-end clientele</li>
<li>Strong cross-cultural awareness and ability to work with diverse nationalities</li>
<li>Proven ability to handle guest feedback, requests, and complaints professionally</li>
<li>Commitment to the highest possible safety standards for guests and staff</li>
<li>Lead by example as a role model for professional conduct and behavior</li>
<li>Strong leadership and people management capabilities</li>
<li>Ability to work independently and as part of a team with sound judgment</li>
<li>Maintain strict confidentiality at all times</li>
<li>Proficient in Microsoft Office applications</li>
<li>Strong interest in marine science, conservation, research, and education</li>
<li>Ability to train and mentor staff to deliver exceptional guest experiences</li>
<li>Strong administrative, planning, and coordination capabilities</li></ul> 


Desirable Skills
<ul>
<li>Additional spoken language(s), preferably Arabic</li>
<li>Social media content creation and posting skills</li>
<li>Advanced marine life identification skills (fish, invertebrates, reptiles, mammals)</li>
<li>Certified workshop technician for multiple dive equipment brands</li></ul> 


Job Context
<ul>
<li>Operates across The Red Sea and AMAALA destinations in a strategic, multi-site capacity.</li>
<li>Requires frequent travel and flexibility to work extended hours, including weekends and peak seasons.</li>
<li>Oversees a wide range of marine and diving operations across multiple locations.</li>
<li>Plays a critical leadership role in delivering safe, innovative, and world-class diving experiences aligned with destination growth and vision.</li></ul></div></div></div></div></div>

Senior Manager - Dive Operations

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