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account handler

<div>
 
 
 Job Title:
 
 Account Handler &ndash; Health &amp; Benefits
 
 
 
 Location:
 
 Regional Headquarters, Riyadh, Saudi Arabia
 
 
 
 Business Line:
 
 Health &amp; Benefits
 
 
 
 
 
 
 Aon is in the business of better decisions
 
 
 
 At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. Our Health &amp; Benefits team delivers innovative solutions and exceptional service to help our clients manage their employee health, risk, and wellbeing programs.
 
 
 
 
 
 
 What the day will look like:
 
 
 
 
 
 <ul>
 <li>
 Manage and service an assigned portfolio of Health &amp; Benefits clients, ensuring all aspects of client servicing are delivered to the highest standard.
 </li>
 <li>
 Supervise and monitor Account Handlers to ensure deliverables are completed accurately and on time.
 </li>
 <li>
 Review and check all documentation, policies, and invoices prior to submission to clients, confirming sums insured, terms, and conditions agreed with underwriters.
 </li>
 <li>
 Sign off on &ldquo;Know Your Client&rdquo; documentation, basic policy review checklists, and new business acquisition forms, ensuring files comply with Aon&rsquo;s underwriting and compliance policies.
 </li>
 <li>
 Make regular client visits to support client retention and relationship-building strategies.
 </li>
 <li>
 Issue debit/credit notes and invoices to clients promptly and accurately.
 </li>
 <li>
 Monitor claims activity, proactively supporting the Claims Supervisor to ensure timely resolution and settlement.
 </li>
 <li>
 Participate in negotiations and support the Claims Supervisor on large and complex claims to achieve favorable outcomes for clients.
 </li>
 <li>
 Clearly explain policy exclusions, warranties, and special conditions to clients, ensuring thorough understanding and providing written documentation.
 </li>
 <li>
 Ensure Account Handlers set up all renewal, marketing, and new business files in compliance with Aon policy and procedures.
 </li>
 <li>
 Oversee the maintenance and accuracy of filing systems, ensuring all files are managed according to Aon&rsquo;s standards.
 </li>
 <li>
 Collaborate with the Account Manager and Claims Supervisor to deliver seamless client service and drive operational excellence.
 </li>
 <li>
 Maintain up-to-date knowledge of Health &amp; Benefits insurance products, regulatory requirements, and market developments in Saudi Arabia.
 </li>
 <li>
 Demonstrate commitment to Aon&rsquo;s values of integrity, respect, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Requirements of the Role:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in insurance, Risk Management, or a related field.
 </li>
 <li>
 Minimum 5 years&rsquo; experience in insurance account handling, with at least 3 years in Health &amp; Benefits or employee benefits.
 </li>
 <li>
 IFCE certification is required.
 </li>
 <li>
 Ability to travel locally for client visits as required.
 </li>
 <li>
 Fluent in Arabic is required.
 </li>
 <li>
 English professional level is required.
 </li>
 <li>
 Proficiency in insurance administration systems, CRM platforms, and Microsoft Office, especially Excel is required.
 </li>
 <li>
 CII certificate (preferred).
 </li>
 <li>
 Strong technical knowledge of health insurance products, policy administration, claims management, and regulatory compliance (SAMA, CCHI).
 </li>
 <li>
 Excellent client servicing, relationship management, and communication skills.
 </li>
 <li>
 High attention to detail, organizational skills, and ability to manage multiple priorities.
 </li>
 <li>
 Strong leadership and team supervision abilities.
 </li>
 <li>
 Commitment to personal and professional development through continuous learning.
 </li>
 </ul>
 
 
 
 
 
 KSA HR Statement
 
 
 
 All applications and employment will be processed in accordance with the labor laws and regulations of the Kingdom of Saudi Arabia. Employment contracts, compensation, benefits, and working hours will comply with Saudi labor law and internal company policies. Selected candidates will be required to provide all necessary documentation, including national ID and academic certificates, as per regulatory requirements. Aon supports the professional growth and development of Saudi talent and is committed to providing a positive, respectful, and compliant work environment.
 
 
 
 
 
 
 How we support our colleagues
 
 
 
 Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued. We foster an inclusive work environment that celebrates diverse perspectives and supports your wellbeing and career aspirations.
 
 
 
 
 
 
 About Aon
 
 
 
 Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
 
</div>

Account Handler

Four Agency

<div>NOW RECRUITING FOR SENIOR ACCOUNT EXECUTIVES, ACCOUNT MANAGERS, SENIOR ACCOUNT MANAGERS AND ACCOUNT DIRECTORS FOR CREATIVE, COMMUNICATIONS, AND SOCIAL ROLES.
Ready for your next move in client services, working on creative, communications and social campaigns that genuinely get noticed? Were recruiting across multiple levels, from Senior Account Executive (SAE) through to Account Director (AD).
If youre great with people, love shaping brilliant work, and want a place where you can build a long-term career (not just a job), wed love to hear from you.
Location: Riyadh, Saudi Arabia 
✨ Who We Are
Were Four, an international, independent agency powered by creativity, collaboration and free thinking. Our 250-strong team spans media, creative and communications, with offices in the UK, KSA and UAE.
Were a full-service agency, which means youll collaborate closely with colleagues across disciplines and get broader exposure as you grow.
About the opportunity (multiple roles, multiple levels)
This advert covers several openings across our client services/account management pathway: 
Senior Account Executive (SAE), Account Manager (AM), Senior Account Manager (SAM) and Account Director (AD).
You might be ready to step up now, or you might already be operating at a more senior level. Either way, were looking for people who are motivated by great work, strong client partnerships, and delivering consistently high standards.
What youll do (shared across levels)
Across all levels, youll help deliver excellent client service and keep work moving smoothly, clearly and confidently. Typical responsibilities include:
<ul><li>Build strong client relationships and respond promptly, accurately and professionally.</li><li>
Run the day-to-day workflow: keep projects on track, manage priorities, and ensure deadlines and quality standards are met.</li><li>
Plan and communicate brilliantly: contribute to meeting agendas, status updates, reporting and client communications.</li><li>
Collaborate across teams to deliver joined-up work, bringing the right people together at the right time.</li><li>
Spot and solve problems early, using initiative and sound judgement.</li><li>
Core skills and behaviours (important at every level)</li></ul>
<ul><li>Excellent written and verbal communication and the ability to express ideas clearly and convincingly.</li><li>
Arabic language capabilities are an advantage
</li><li>Strong organisation, attention to detail, and the ability to juggle a busy workload and priorities.</li><li>
AI-savvy and curious experienced with using a range of AI platforms for research
</li><li>Commercial awareness and a practical approach to delivering great work.</li><li>
Initiative: you identify issues, propose solutions and keep momentum.</li><li>
Confidence working as part of a team, collaborating across disciplines and building relationships.</li><li>
Solid IT skills (including Microsoft Office).</li></ul>
What wed expect more of at senior levels
For the SAM and AD roles, were looking for evidence of:
<ul><li>Leading and motivating teams, coaching others, and strengthening delivery through great people management.</li><li>
Owning client relationships at a senior level, providing strategic counsel, and presenting confidently.</li><li>
Managing accounts profitably and contributing to growth through new opportunities and existing programmes.</li></ul>
Where youll be based
You will be based in Riyadh
Some roles/teams may involve time spent working from other offices (particularly Dubai and Abu Dhabi) depending on client and team needs.
Whats in it for you
<ul><li>A place to grow: these roles sit within a clear client services pathway, with progression and development built in (for example, SAE roles explicitly build skills in preparation for promotion to Account Manager).</li><li>
A sociable, inclusive and collaborative culture where individuality is celebrated.</li><li>
Hybrid working is referenced within some role materials (varies by team and role).</li></ul> 
✨ Ready to Apply?
<ul><li>Apply now and take the next exciting step in your career: 
</li><li>Please note: We do not accept CVs from recruitment agencies.</li></ul></div>

Saudi national account manager (Riyadh)

<div>End User Account Manager/ PS
Description -
Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.
Responsibilities:
<ul><li>Coordinates/Owns account plans for strategic commercial accounts in the account planning process
</li><li>Focuses on larger deals/opportunities and value and/or volume portfolio management, and selling a range of HP products and solutions.
</li><li>Uses specialty to leverage existing opportunities and branch into more than one BU in the account.
</li><li>Establishes a professional working relationship (up to the executive level) with clients, and develops a core understanding of the unique business needs.
</li><li>Engages partners effectively to improve win rates on selective deals.
</li><li>Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
</li><li>Generates leads for HP volume products and certain value products and collaborates with other specialists or partners as needed.
</li><li>Responsible for achieving/managing quarterly, half yearly or yearly quota.
</li><li>Enters opportunities in pipeline tools and updates them weekly. Recommends and Implements Pipeline management practices.
</li><li>Sell solutions that include hardware, software and services.
</li><li>Build and deploy a territory account plan that includes working with partners, specialists.
</li><li>Ability to implement margin recovery activities/strategies in full ownership of the account or in partial ownership depending on account coverage.
</li><li>Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
</li><li>Identifies customer requirements, matches with HP capabilities and chooses respective HP supply chain accordingly (Direct or Indirect).
</li><li>Reviews and designs sales policy and strategy.
</li></ul>Education and Experience Required:
<ul><li>University or Bachelor's degree preferred.
</li><li>Has deep knowledge of basic enhanced products, solution and service offerings as well as competitors' offerings.
</li><li>Extensive vertical industry knowledge and advanced degree of selling skills.
</li><li>Typically 5-8 years of experience as referenced above.
</li><li>Account management experience required.
</li><li>Experience in product specialty (computers, printers, servers, storage).
</li></ul>Knowledge and Skills:
<ul><li>Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs.
</li><li>Ability to coordinate internal and external partners to deliver appropriate solution sale.
</li><li>Able to interface with senior levels in internal HP and external, client and partner groups.
</li><li>Knows when to adjust business plans based on account and industry segment opportunities.
</li><li>Use consultative selling skills to proactively help customer's with making IT business decisions.
</li><li>Partner organization intelligence aligned with partner management skills.
</li><li>Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off.
</li><li>Ability to understand the customer's business issues and translate to HP solutions.
</li><li>Ability to prioritize and drive strategic sales activity on a solution basis.
</li><li>Excels in competitive selling skills.
</li><li>Needs a good understanding of the channel and how to partner.
</li></ul>Job -
Sales
Schedule -
Full time
Shift -
No shift premium (Saudi Arabia)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP&rsquo;s EEO Policy or read about your rights as an applicant under the law here: &ldquo; Know Your Rights: Workplace Discrimination is Illegal &quot;</div>

End User Account Manager/ PS

NADEC Foods

<div>
 <ul>
 <li>
 
 JOB PURPOSE:
 
 </li>
 </ul>
 
 
 
 
 To meet the annual targets of sales in accordance with the Company&rsquo;s goals and to Implement the channels objective/strategy through being the main contact for existing and new customers to generate/improve sales in Key Account customers/clients by negotiation and positive client relations improvement.
 
 
 
 
 
 
 
 <ul>
 <li>
 
 KEY ACCOUNTABILITIES:
 
 </li>
 </ul>
 
 
 Core Accountabilities
 
 
 
 
 
 <ul>
 <li>
 
 Assist in developing
 
 strategic sales plans and budgets to achieve or exceed the annual sales objectives for key account clients in the Protein category, aiming to enhance share of shelf versus competitors and amplify the impact of product visibility to influence consumer choice.
 </li>
 <li>
 
 Implement the key account strategy
 
 by acting as the primary contact for existing and potential key customers in the Protein segment, driving sales growth through structured negotiation, strong relationship building, and client-centric solutions.
 </li>
 <li>
 
 Provide strategic input
 
 and actionable recommendations to senior management to improve sales performance and profitability within the key account portfolio in the Protein business.
 </li>
 <li>
 
 Gather and analyze data
 
 regarding key accounts to assess overall performance and identify opportunities or gaps in the Protein sales portfolio.
 </li>
 <li>
 
 Assist in preparing accurate volume forecasts and sales plans
 
 to ensure sufficient product availability for the designated regions, enabling on-time delivery, supporting superior distributor service levels, and fulfilling Protein customer requirements.
 </li>
 <li>
 
 Collaborate cross-functionally with all internal departments
 
 (Sales, Supply Chain, Marketing, Finance, etc.) to efficiently manage key account activities and ensure an integrated, customer-focused experience.
 </li>
 <li>
 
 Build and expand weighted distribution
 
 by developing in-store visibility and execution plans across cities, towns, and key regions to ensure effective implementation and enhance brand presence of Protein SKUs.
 </li>
 <li>
 
 Implement and monitor Long-Term Agreements (LTA)
 
 with key customers to maintain alignment on promotional plans, ensure timely renewals, and manage customer P&amp;L in accordance with the company&rsquo;s strategic and financial targets.
 </li>
 <li>
 
 Achieve annual targets
 
 for sales, promotions, and insertions, ensuring they align with the company's objectives and Protein business growth strategies.
 </li>
 <li>
 
 Support in optimizing cost-to-serve
 
 by managing account-level visibility investments and contributing to the design and execution of impactful in-store activations and channel marketing programs.
 </li>
 <li>
 
 Conduct customer engagements
 
 regularly to ensure high standards of account service, performance delivery, and sustainable business relationships.
 </li>
 </ul>
 
 
 
 
 
 Policies, Systems, Processes &amp; Procedures
 
 
 
 &bull; Adhere with direction for the development and implementation of organizational unit&rsquo;s policies, systems, processes and procedures, identifying potential areas of improvement to ensure efficient and effective operation.
 
 
 &bull; Comply with corporate requirements on adherence to policies, procedures and instructions related to all relevant regulatory directives to ensure a safe and risk-free environment.
 
 
 
 
 
 
 Change Management
 
 
 <ul>
 <li>
 Motivate the employees and contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering best practices.
 </li>
 <li>
 Ensure that all departmental reports and statements are completed timely and comply with local and international principles of governance and the organization's policies and standards.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 JOB CONTEXT
 
 </li>
 </ul>
 
 
 
 
 Lead &ndash; Key Accounts will be working in the assigned areas and might have to travel as and when needed.
 
 
 
 
 <ul>
 <li>
 
 COMMUNICATIONS &amp; WORKING RELATIONSHIPS:
 
 </li>
 </ul>
 
 
 Internal
 
 
 
 
 Department (Within NADEC)
 
 
 <ul>
 <li>
 Supply Chain
 </li>
 <li>
 Sales
 </li>
 <li>
 Quality &amp; Innovation
 </li>
 <li>
 HR
 </li>
 <li>
 Sourcing
 </li>
 <li>
 Finance
 </li>
 </ul>
 
 
 External
 
 
 
 
 External Customers / Companies / Clients (Outside NADEC)
 
 
 <ul>
 <li>
 Vendors &amp; Equipment Suppliers
 </li>
 <li>
 Consultants
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 
 QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:
 
 </li>
 </ul>
 
 
 Education and Certifications
 
 
 
 
 
 
 Bachelor's Degree or Master of Business Administration
 
 
 
 
 
 
 
 
 
 Experience:
 
 
 
 3-4 years of experience in Sales and Key Account Management
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Ability to meet deadline &amp; work under pressure
 </li>
 <li>
 Problem-solving skill
 </li>
 <li>
 Effective communication skill
 </li>
 <li>
 Understanding of brand &amp; trade programs development
 </li>
 <li>
 Computer Skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 The ability to compile information&rsquo;s, activities, and reports in an effective and timely manner
 </li>
 <li>
 Motivated &amp; Action oriented.
 </li>
 <li>
 Creativity
 </li>
 <li>
 High level of attention to detail thorough analytical skills and objectivity.
 </li>
 </ul>
 
 
</div>

Lead Key Accounts

Tabby | تابي

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 
 Department:
 
 Key Account Management
 
 
 
 Job Overview:
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Strategic Portfolio Mastery:
 
 Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 
 Executive-Level Alliances:
 
 Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 
 Operational &amp; Project Architecture:
 
 Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will
 
 optimize the frameworks
 
 that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 
 Predictive Analytics &amp; Storytelling:
 
 Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 
 Mentorship &amp; Team Scaling:
 
 As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 
 High-Stakes Negotiation:
 
 Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 
 Experience:
 
 
 2&ndash;5+ years
 
 of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 
 Commercial Expertise:
 
 A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 
 Advanced Analytical Rigor:
 
 Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 
 Influential Communication:
 
 Exceptional negotiation and presentation skills in both
 
 Arabic and English
 
 , with the ability to influence C-level stakeholders.
 </li>
 <li>
 
 Leadership Qualities:
 
 Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 <ul>
 <li>
 Deep expertise in the
 
 KSA retail and e-commerce landscape
 
 .
 </li>
 <li>
 Experience in
 
 process automation
 
 or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

Account Management Specialist

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Faisal Aloreamh
 
 
 
 Description
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 Department:
 
 Key Account Management
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Strategic Portfolio Mastery: Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 Executive-Level Alliances: Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 Operational &amp; Project Architecture: Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will optimize the frameworks that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 Predictive Analytics &amp; Storytelling: Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 Mentorship &amp; Team Scaling: As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 High-Stakes Negotiation: Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 Experience: 2&ndash;5+ years of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 Commercial Expertise: A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 Advanced Analytical Rigor: Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 Influential Communication: Exceptional negotiation and presentation skills in both Arabic and English, with the ability to influence C-level stakeholders.
 </li>
 <li>
 Leadership Qualities: Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 </li>
 <li>
 Deep expertise in the KSA retail and e-commerce landscape.
 </li>
 <li>
 Experience in process automation or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

Confidential

<div>
 
 
 Job Purpose
 
 
 
 The Account Manager is responsible for managing and growing a portfolio of B2B clients by delivering telecom and ICT solutions that meet their business needs. The role focuses on building strong relationships, maximizing revenue, ensuring customer satisfaction, and supporting digital transformation initiatives for enterprise customers.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Client Relationship Management
 
 
 <ul>
 <li>
 Build, maintain, and strengthen long-term relationships with key enterprise accounts.
 </li>
 <li>
 Serve as the primary point of contact for the customer, ensuring timely support and communication.
 </li>
 <li>
 Conduct regular business reviews to understand customer needs, challenges, and future plans.
 </li>
 </ul>
 
 
 2. Sales &amp; Revenue Growth
 
 
 <ul>
 <li>
 Develop and execute account plans to achieve sales targets, revenue growth, and profitability.
 </li>
 <li>
 Identify upselling and cross-selling opportunities across Telecom &amp; ICT product lines (Connectivity, Cloud, Cybersecurity, Data Center, IoT, Managed Services).
 </li>
 <li>
 Drive the end-to-end sales cycle from lead generation to contract signature.
 </li>
 </ul>
 
 
 3. Solution Development &amp; Coordination
 
 
 <ul>
 <li>
 Collaborate with internal teams (Pre-Sales, Technology, Product, Finance) to design customized solutions.
 </li>
 <li>
 Ensure proposed solutions align with customer requirements and budget.
 </li>
 <li>
 Prepare technical and commercial proposals, RFP responses, and presentations.
 </li>
 </ul>
 
 
 4. Service Delivery &amp; Customer Experience
 
 
 <ul>
 <li>
 Coordinate with Operations and Service Delivery teams to ensure smooth implementation of services.
 </li>
 <li>
 Monitor service performance and ensure SLAs are met.
 </li>
 <li>
 Resolve escalations and ensure high customer satisfaction.
 </li>
 </ul>
 
 
 5. Market &amp; Industry Knowledge
 
 
 <ul>
 <li>
 Stay updated on telecom &amp; ICT market trends, competitor offerings, and emerging technologies.
 </li>
 <li>
 Provide insights and feedback to Product and Management teams to enhance offerings.
 </li>
 </ul>
 
 
 6. Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Maintain accurate account information on CRM systems.
 </li>
 <li>
 Deliver periodic reports on account performance, pipeline, and forecasting.
 </li>
 <li>
 Ensure contract renewal and timely collection of payments.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, Computer Science, Telecommunications, or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in Account Management or B2B Sales within Telecom, ICT, or Technology industries.
 </li>
 <li>
 Experience handling enterprise accounts is preferred.
 </li>
 </ul>
 
 
</div>

Account Manager (Telecom & ICT)

Explore 226+ Account handler in Riyadh this April. Find roles across top companies and apply now to boost your career.

226 account handler jobs In Riyadh

Account Handler

Saudi national account manager (Riyadh)

End User Account Manager/ PS

Lead Key Accounts

Account Management Specialist

Account Management Specialist

Account Manager (Telecom & ICT)