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assistant director of rooms

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.
At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, 
Job Description 
The Assistant Director of Rooms will support the Director of Rooms in leading the Rooms Division at Fairmont Banff Springs, ensuring exceptional guest experiences, operational excellence, and strategic development of luxury offerings. This role provides direct leadership and oversight for Front Office, Fairmont Gold, VIP team and is pivotal in driving service excellence initiatives, with a goal of achieving and maintaining Forbes Five-Star/Five-Diamond recognition for Fairmont Gold.
Job Duties Include:
Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:<ul><li>
Oversee the daily operations of Front Office, Fairmont Gold, VIP Concierge, and Service Excellence initiatives.</li><li>
Provide strategic leadership to Front Office operations, ensuring efficient arrival, departure, and guest service processes while maintaining luxury service standards.</li><li>
Lead the strategic evolution of Fairmont Gold &amp; VIP Team, implementing innovative guest services and luxury standards.</li><li>
Assist the Director of Rooms in developing and executing division strategies aligned with hotel and brand objectives.</li><li>
Drive operational excellence and service enhancements across Front Office, Housekeeping, Guest Services, and Fairmont Gold.</li><li>
Manage and mentor department leaders and colleagues, fostering a culture of coaching, accountability, career development, and high performance.</li><li>
Ensure brand standards, including LQA and Loyalty program standards, are maintained, audited, and enhanced.</li><li>
Lead Service Excellence initiatives utilizing guest feedback platforms such as TrustYou, SCORE, and KIPSU.</li><li>
Handle escalated guest concerns and oversee resolution to ensure exceptional guest satisfaction.</li><li>
Contribute to departmental budgeting, forecasting, labor management, and operational planning.</li><li>
Collaborate closely with interdepartmental teams including Food &amp; Beverage, Spa, Golf, Recreation, and Staff Services.</li><li>
Participate in the planning and execution of capital projects, renovations, and luxury suite operational requirements.</li><li>
Monitor industry trends and recommend innovative product or service offerings.</li><li>
Support recruitment, training, and development programs to build a strong pipeline of Rooms Division talent.</li></ul> 

Qualifications 
Your Skills &amp; Qualifications:<ul><li>
Minimum 3 years&rsquo; experience in a Front Office Manager, Executive Housekeeper, or Rooms Division leadership role.</li><li>
Proven ability to lead, motivate, coach, and develop teams.</li><li>
Strong guest service orientation with a focus on luxury service standards.</li><li>
Excellent organizational, planning, and problem-solving skills.</li><li>
Strong communication, presentation, and public speaking abilities.</li><li>
Comprehensive knowledge of Front Office and Housekeeping operations, policies, procedures, and expense management.</li><li>
Proficiency in Excel, Word, PowerPoint, and operational management tools.</li><li>
Highly motivated, results-oriented, and able to perform under pressure.</li></ul></div>

Assistant director of rooms

Raffles

<div>Company Description 
Raffles Diriyah is a glamourous new landmark in Diriyah &ndash; Saudi Arabia&rsquo;s &ldquo;City of Earth&rdquo;. Set against the UNESCO World Heritage site of Al-Tuarif and the scenic Wadi Hanifa. Inspired by Nadji heritage, and infused with Raffles&rsquo; timeless elegance, Raffles Diriyah set the standard for gracious hospitality, cultural curiosity, and legendary service.
At Raffles Diriyah, people are the soul of everything we do. We are champion of culture, custodians of community and passionate curators of meaningful guests&rsquo; experience. Here, guests arrive as visitors, leave as friends, and return as family. 
Job Description 
The Director of Rooms is a key pre-opening leader responsible for the successful set-up, launch and ongoing direction of all Rooms Division operations.
 This role will establish Raffles brand standards, recruit and develop high-performing teams, and design exceptional guest journeys. Following opening, the Director of Rooms will drive service excellence, operational efficiency, and financial performance across the Rooms Division, ensuring a seamless transition from opening to steady-state operations.
Leadership Presence &amp; Brand Stewardship<ul><li>
Sets the standard for luxury experiences through hands‑on leadership, emotional intelligence, and authentic guest connection.</li><li>
Serves as a visible, confident, and refined leader across the property cultivating strong engagement with guests, residents, and colleagues.</li><li>
Acts as a brand ambassador for Raffles Diriyah, representing the hotel vision with sophistication, creativity, and impeccable judgment.</li><li>
Partners closely with the General Manager and Executive Committee to translate strategic priorities into clear pre-opening and operating goals, structured action plans, and measurable outcome.</li></ul>
Operational Performance &amp; Strategic Execution<ul><li>
Lead the pre-opening planning and set-up of the Rooms Division, including Front Office, Housekeeping, Guest Relations, Concierge, Raffles Butler, and related functions, ensuring seamless execution and consistency of experience.</li><li>
Oversees financial performance, including pre-opening budgeting, forecasting, budgeting, cost control, and revenue optimization across all outlets.</li><li>
Drives performance against Forbes Travel Guide, LQA, and internal brand standards, ensuring all venues meet and exceed luxury benchmarks.</li><li>
Develops and executes action plans based on guest feedback, financial results, and audit outcomes, fostering continuous improvement year‑round.</li><li>
Work closely with Revenue Management, Sales, and Marketing to support pre-opening pricing, positioning, and go-to-market strategies.</li><li>
Maintains deep expertise in luxury dining standards, ensuring leaders are trained, empowered, and accountable.</li><li>
Ensures effective labour management, productivity, and operational KPIs to balance service excellence with financial discipline.</li><li>
Brings proven pre-opening and project management experience required to navigate both short‑term operational initiatives and long‑range capital plans.</li><li>
Maintains transparency and strong communication within a high‑touch ownership environment.</li></ul>
Culture, Talent &amp; Engagement<ul><li>
Leads hiring, onboarding, and training to ensure alignment with brand standards and cultural values.</li><li>
Builds a high‑performance culture rooted in collaboration, creativity, and accountability across Rooms Department teams.</li><li>
Partners closely with People &amp; Culture to drive engagement, retention, and development initiatives within the division.</li><li>
Translates colleague engagement insights into actionable plans with measurable outcomes.</li><li>
Mentors and develops Rooms leaders, strengthening succession pipelines and long‑term capability.</li><li>
Sustains energy, creativity, and a sense of purpose within a dynamic and competitive luxury dining landscape.</li></ul>
Guest Experience, Safety &amp; Brand Standards<ul><li>
Takes ownership of the end‑to‑end Rooms guest experience, ensuring exceptional service, quality, and consistency across all venues.</li><li>
Champions innovation and creativity, continually elevating dining concepts, service rituals, and guest engagement.</li><li>
Drives personalization and memorable moments that reflect modern luxury while honouring Raffles heritage.</li><li>
Ensures compliance with health, safety, sanitation, and regulatory standards across Rooms operation.</li><li>
Analyses guest feedback and quality metrics to implement structured improvements and sustain excellence.</li><li>
Oversee the end-to-end guest journey design, ensuring Raffle experience from pre-arrival to post-departure.</li><li>
Establish guest feedback, service recovery, and online reputation processes in readiness for opening.</li></ul> 

Qualifications 
<ul><li>
Minimum 10 years of progressive Rooms leadership experience within luxury or ultra‑luxury hotel brands.</li><li>
At least 5 years in a senior Rooms leadership role (Director of Rooms, Executive Assistant Director of Rooms, or equivalent) within a Forbes‑rated, or comparable luxury property.</li><li>
Proven success leading diverse teams, in high‑end luxury, ultra-luxury hotels.</li><li>
Strong financial acumen with demonstrated experience in revenue growth, cost control, and profitability within complex Rooms operations.</li><li>
Bachelor&rsquo;s degree in hospitality management, Tourism, Business, or a related field preferred.</li><li>
Deep knowledge of luxury service standards, culinary trends, and operational best practices within the global luxury dining landscape.</li></ul>
Leadership Style &amp; Personal Attributes<ul><li>
A dynamic, emotionally intelligent leader with a passion for hospitality, and guest experience.</li><li>
Warm, polished, and service‑driven, with the ability to inspire teams and connect authentically.</li><li>
Creative and commercially minded, balancing innovation with operational discipline.</li><li>
Highly detail‑oriented with strong judgment and problem‑solving capabilities.</li></ul> 

Additional Information 
<ul><li>
Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>
Complimentary duty meal.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility &amp; Sustainability activities.</li></ul>
Our Commitment to Diversity &amp; Inclusion<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul></div>

Director of Rooms - Raffles Diriyah

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
The Role of the PR Director
As the PR Director of Four Seasons Hotel Riyadh, it is crucial to set clear objectives for your PR team and monitor their performance to ensure the maximum impact on the hotel's brand presence across various channels.
A key objective should be maximizing brand presence on various channels, such as the web, TV, and social media. This requires strategizing and executing creative campaigns that capture the attention of your target audience. With a creativity mindset, your team can develop engaging content that resonates with potential guests and drives brand awareness.
Effective PR involves cultivating and maintaining relationships with media professionals and influential individuals in the industry. By building strong connections with journalists, bloggers, and other key figures, your team can secure favorable press coverage and positive publicity for Four Seasons Hotel Riyadh.
Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Areas of responsibility are Sales &amp; Marketing, F&amp;B, Rooms.
Food &amp; Beverage
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
SPA and Wellness
Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.
Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.
Knowledge and Skills
<ul><li>A minimum of five to seven years experience in public relations
</li><li>A university degree in journalism or communications or equivalent experience in public relations or journalism
</li><li>Strong and effective interpersonal skills
</li><li>Proven relationships with media, community and business contacts that have delivered demonstrable results, and the personality to maximize these contacts
</li><li>Excellent communications skills (verbal and written), a strong sense of quality and a creative mind set
</li><li>A self-starter that can multi-task and priorities
</li><li>Proficiency in leveraging social media networks and related monitoring tools (Facebook, Twitter, etc.)
</li><li>The ability to create newsworthy events, develop story ideas and follow through with pitch leads
</li></ul>What to Expect:
Competitive Net Salary in a Tax-Free Environment
Housing provided by the company
Transportation Allowance
30 days&rsquo; vacation
10 days Public Holidays per year
Paid home leave tickets
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire
Growth &amp; Development opportunities</div>

Director of Public Relations & Marketing

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
Localization:
This position is open exclusively to Saudi nationals only as part of our commitment to supporting local talent development and national workforce initiatives.
About The Role:
In the exciting role of Reservations/Core Manager and Telephone Operator, your responsibilities extend to creating rate plans, accurately loading rates into the property management system, and collaborating with the Revenue Director to optimize occupancy and achieve higher room rates. Additionally, you will play a crucial role in coordinating with the Rooms Division Manager to ensure smooth operations during high-occupancy periods, while also handling guest communications and telephone operations with professionalism and efficiency.
Four Seasons Hotel Riyadh:
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Areas of responsibility are Core, Sales, Rooms.
Food &amp; Beverage:
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
SPA and Wellness:
Nestled within our establishment, our world-class spa offers an array of indulgent treatments in a serene and luxurious setting. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.
Complementing this luxurious environment is our Spa department, boasting a diverse and dedicated team united in their mission to provide exceptional service to our esteemed guests.
Knowledge and Skills:
<ul><li>College education or equivalent experience.
</li></ul><ul><li>One to three years&rsquo; experience in a rooms division management capacity with Four Seasons or another related organization.
</li><li>Comprehensive computer and analytical skills, superior guest service and salesmanship skills. Proven success in a previous rooms division management position required, ability to manage multiple tasks, improve efficiency and productivity.
</li></ul><ul><li>Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
</li><li>Be part of a cohesive team with opportunities to learn, grow and develop.
</li><li>Have access to a robust benefit plan.
</li><li>Can engage in diverse and challenging work.
</li><li>Derive a sense of pride in work well done.
</li></ul>What to Expect:
Competitive Net Salary in a Tax-Free Environment
Competitive housing allowance
Transportation Allowance
30 days&rsquo; vacation
10 days Public Holidays per year
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Growth &amp; Development opportunities
Additional Family Benefits apply.</div>

Reservations/Core Manager, Four Seasons Riyadh

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The Business Development Manager handles local and international companies with individual and group travel potential for the hotel. He/she, under the guidance of the Director of Sales and Director of Business Development, implements all the sales activities and action plans in the marketing plan of the hotel and maximizes business opportunities in his/her area of responsibility.
 
As a Business Development Manager, we rely on you to,
 
Maximizes upselling opportunities whenever possible.
 Develops and executes effective business development strategies that will ensure a continued and sustainable profitable growth for rooms as well as all revenue centers.
 Maintains a high level of exposure for the hotel in major market area through direct sales, telephone, fax, and written communication.
 Implement sales policies and procedures of the hotel and Shangri-La Hotel and Resorts.
 Builds positive working relationship with all departments of the hotel; ensures understanding of sales programs and the wants, needs and expectations of customers/guests.
 Maintains active communication and builds teamwork amongst the sales team and the other marketing departments, e.g., Events Management, Communications, Reservations, to achieve commitment to the overall sales objective of the hotel.
 Maintains the highest standards of professionalism and compliance of established guidelines and standards related to the hotel.
 
What we are Looking For: 
3 years’ experience in Hotel Sales & Marketing
 Communicates and writes with fluency in English (as well as the Arabic language)
 Ability and willingness to work long hours.
 Neat, articulate, and pleasant appearance
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Business Development Manager (175348)

Mandarin Oriental Hotel Group

<div>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Finance Department in Riyadh, the Director of Finance is responsible for the supervision of all members of the Finance &amp; Purchasing Department, for the determination of optimum control objectives and for the installation and maintenance of appropriate internal control systems over income, expenditure, assets and liabilities within the hotel, budget and forecast process and finance meetings with Corporate MOHG finance and Owners. The Director of Finance reports to the General Manager.

As Director of Finance, you will be responsible for the following duties:
<ul>
<li>Ensure the colleagues&rsquo; career path and development needs are being prioritised and documented in accordance with the MO Profile online system.</li>
<li>Hold monthly meetings with all colleagues to assure they have a forum to voice any concerns or challenges and share departmental and hotel information.</li>
<li>You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
</ul><ul><li>To direct, manage and support the development, implementation, maintenance, and administration if all financial controls and accounting procedures, based upon a maximization of internal control techniques consistent with Group corporate management established policy and generally accepted accounting principles, as adapted to the requirements of the hotel&rsquo;s management contract and other local legal requirements.</li>
<li>To play an active role in the management of the hotel and to exercise a responsive attitude to the needs of the General Manager and other members of the hotel management team.</li>
<li>Identify and regularly review the classification levels of all your information with your department.</li>
<li>Ensure that the information and information security equipment assets under your control are secured as effectively as practically possible to ensure the confidentiality, integrity, and availability of the information assets.</li>
</ul>
As Director of Finance, we expect from you:
<ul>
<li>Authorize user access to information under your control and remove access when it is no longer required.</li>
<li>Communicate access control requirements to Information Security management and the information users.</li>
</ul><ul><li>Monitor Information Policy compliance within your scope of authority.</li>
<li>Detect and report Information Security incidents to the Information Security Officer and respond to any incidents that are reported.</li>
<li>Safeguard the security of the company's information and computing assets and comply with the implemented Information Security Policy and all practices and supporting procedures designed in accordance with the policy.</li>
<li>To ensure adequate controls are installed and maintained for the protection of the hotel&rsquo;s assets against loss or misappropriation.</li>
<li>To ensure adequate insurance coverage is maintained to protect the assets of the hotel regarding the requirements contained in the hotel&rsquo;s management contract.</li>
<li>Assume full responsibility for the proper control of all cash funds and other assets for subordinates.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
 Benefits:
<ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>VIP Health insurance.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Director of Finance

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title:
 
 Assistant Housekeeping Manager
 
 
 
 Department:
 
 Housekeeping
 
 
 
 Reports to:
 
 Housekeeping Manager
 
 
 
 Property:
 
 Darrah Hotel, The Amaala Destination
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 As an Assistant Housekeeping Manager, you will support the Housekeeping Manager in overseeing all aspects of the housekeeping operations within the resort, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction are consistently maintained. You will lead a team of housekeeping associates, coordinate daily operations, and implement best practices that uphold the resort&rsquo;s reputation for excellence. This role requires a detail-oriented individual with strong leadership skills, an ability to motivate and develop team members, and a passion for providing exceptional guest experiences.
 
 
 
 
 
 At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As an Assistant Housekeeping Manager, you will need to:
 
 
 
 
 
 
 
 Operational Leadership
 
 
 
 <ul>
 <li>
 Assist the Housekeeping Manager in overseeing the daily operations of the housekeeping department to ensure smooth and efficient operations.
 </li>
 <li>
 Supervise housekeeping team members, ensuring that all tasks are carried out in accordance with departmental standards and policies.
 </li>
 <li>
 Monitor the quality of cleanliness in all guest rooms, public areas, and back-of-house areas, ensuring all areas are maintained to the highest standards of cleanliness and hygiene.
 </li>
 <li>
 Support in scheduling, staffing, and organizing team members to ensure efficient daily operations, especially during peak times.
 </li>
 <li>
 Assist in managing the department&rsquo;s budget, ensuring cost-effective operations and minimizing waste.
 </li>
 </ul>
 
 
 
 
 
 
 Guest Experience &amp; Satisfaction
 
 
 
 <ul>
 <li>
 Ensure that guests&rsquo; rooms and public areas meet Red Sea Global Hospitality&rsquo;s standards for cleanliness, comfort, and presentation.
 </li>
 <li>
 Respond to guest requests, complaints, and inquiries in a timely and professional manner, ensuring guest satisfaction and resolution.
 </li>
 <li>
 Proactively monitor guest feedback and take appropriate action to address any concerns related to housekeeping services.
 </li>
 <li>
 Ensure that all guest requests are communicated and handled promptly, ensuring guests&rsquo; preferences are met.
 </li>
 </ul>
 
 
 
 
 
 
 Team Management &amp; Development
 
 
 
 <ul>
 <li>
 Assist in recruiting, training, and developing housekeeping team members, ensuring they have the necessary skills and knowledge to perform their duties to the highest standard.
 </li>
 <li>
 Provide guidance and support to team members, fostering a positive and motivated work environment.
 </li>
 <li>
 Conduct regular team meetings to ensure clear communication and alignment of departmental goals and objectives.
 </li>
 <li>
 Monitor team performance, provide feedback, and implement strategies to improve productivity and service quality.
 </li>
 </ul>
 
 
 
 
 
 
 Inventory Management &amp; Stock Control
 
 
 
 <ul>
 <li>
 Oversee the inventory of housekeeping supplies, ensuring stock levels are maintained and that supplies are ordered as needed.
 </li>
 <li>
 Implement and monitor efficient systems for linen and guest amenities inventory control, ensuring proper handling and storage.
 </li>
 <li>
 Work closely with the purchasing department to ensure that all necessary supplies are ordered in a timely and cost-effective manner.
 </li>
 </ul>
 
 
 
 
 
 
 Health &amp; Safety Compliance
 
 
 
 <ul>
 <li>
 Ensure that all housekeeping operations adhere to health, safety, and hygiene regulations and standards.
 </li>
 <li>
 Conduct regular safety inspections of the housekeeping areas, ensuring all safety procedures are followed.
 </li>
 <li>
 Promote and enforce safe working practices, ensuring that all housekeeping team members are trained and adhere to safety guidelines.
 </li>
 <li>
 Implement and maintain appropriate cleaning standards for high-touch areas, particularly in line with health protocols and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Room Inspections &amp; Quality Control
 
 
 
 <ul>
 <li>
 Conduct regular room inspections to ensure cleanliness standards are consistently met and report any maintenance issues to the engineering team for prompt resolution.
 </li>
 <li>
 Review room condition reports and take corrective action when necessary to maintain a high level of guest satisfaction.
 </li>
 <li>
 Collaborate with the maintenance department to ensure that all repairs and maintenance issues in guest rooms and public areas are addressed in a timely manner.
 </li>
 </ul>
 
 
 
 
 
 
 Communication &amp; Reporting
 
 
 
 <ul>
 <li>
 Communicate effectively with other departments, particularly Front Office, Engineering, and F&amp;B, to ensure seamless operations and guest satisfaction.
 </li>
 <li>
 Assist in preparing reports on housekeeping performance, budget compliance, inventory levels, and guest satisfaction to be submitted to the Housekeeping Manager.
 </li>
 <li>
 Maintain accurate records of guest requests, complaints, and any incidents that require attention.
 </li>
 <li>
 Ensure that all housekeeping-related communications are clear, timely, and professional.
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 Sustainability &amp; Environmental Practices
 
 
 
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 Support the implementation of sustainability initiatives within the housekeeping department, including energy conservation, waste reduction, and sustainable sourcing of supplies.
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 Monitor and enforce green practices in cleaning and operational procedures, ensuring alignment with Red Sea Global Hospitality&rsquo;s commitment to sustainability.
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 In Return, What We Offer
 
 
 
 
 
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 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
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 Competitive compensation package.
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 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
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 Health Insurance coverage whilst in service.
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 A supportive and inclusive work environment that values diversity and collaboration.
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 Employee Recognition Programs.
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 Daily meals on duty and uniform dry-cleaning services.
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 Year-round events of social, wellness programs, charity drives, and sports activities.
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 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
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Assistant Housekeeping Manager

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