account manager

business development manager Jobs in Riyadh

business development manager

sales manager

product manager

marketing manager

boutique manager

Trafalgar Luxury Group

<div>
 
 The Boutique Manager is responsible for leading and inspiring a team to deliver exceptional client experiences and achieve business goals in a luxury jewelry environment. This role oversees all operational, client service, and sales functions, ensuring the boutique reflects the high standards and prestige of the brand. The ideal candidate embodies elegance, discretion, and deep knowledge of fine jewelry, while upholding the highest level of professionalism and boutique excellence.
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Oversee the daily operations of the boutique, ensuring compliance with brand standards in client experience, hygiene, merchandising, and security.
 </li>
 <li>
 Deliver a world-class luxury service by maintaining close relationships with VIP clients and ensuring all team members provide an elevated and personalized experience.
 </li>
 <li>
 Lead by example in achieving sales targets, team KPIs, and client retention goals, contributing directly to the boutique&rsquo;s profitability.
 </li>
 <li>
 Train, coach, and develop team members on clienteling, product knowledge (including gemstones and materials), selling techniques, and brand storytelling.
 </li>
 <li>
 Ensure visual merchandising standards are maintained to reflect the luxury image and seasonal brand direction.
 </li>
 <li>
 Manage client appointments, exclusive events, and after-sales service with attention to detail, confidentiality, and care.
 </li>
 <li>
 Maintain accurate stock levels, inventory controls, and product transfers; coordinate with back-office and supply chain teams to ensure stock availability.
 </li>
 <li>
 Monitor daily financial operations including sales reconciliation, cash management, and reporting, ensuring accuracy and compliance.
 </li>
 <li>
 Handle client feedback and concerns with discretion, elegance, and a solution-oriented mindset.
 </li>
 <li>
 Prepare and communicate weekly/monthly sales reports, team performance updates, and market insights to Area or Brand Manager.
 </li>
 <li>
 &middot;Organize staff rosters, manage attendance, leaves, and ensure floor coverage aligns with peak business hours.
 </li>
 <li>
 Foster a boutique culture rooted in luxury service, integrity, and team collaboration.
 </li>
 </ul>
 
 
 
 
 
 
 
 Skills Qualifications and Requirements
 
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in luxury retail, preferably in fine jewelry, watches, or high-end fashion.
 </li>
 <li>
 Strong background in clienteling, customer relationship management (CRM), and delivering personalized shopping experiences.
 </li>
 <li>
 Deep understanding of jewelry products, gemstones, and materials is an advantage.
 </li>
 <li>
 Fluent in English and Arabic; other languages are a plus.
 </li>
 <li>
 Refined interpersonal and communication skills with a natural ability to engage discerning clientele.
 </li>
 <li>
 Impeccable grooming, professional etiquette, and emotional intelligence.
 </li>
 <li>
 Strong leadership capabilities with a passion for developing talent and fostering team spirit.
 </li>
 <li>
 Results-driven with solid commercial acumen and problem-solving skills.
 </li>
 <li>
 Proficient in POS systems, retail analytics, and Microsoft Office Suite.
 </li>
 </ul>
</div>

Boutique Manager

Christian Dior

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The Deputy Boutique Manager supports the Boutique Manager in driving the commercial success, operational excellence, and team development of the Solitaire boutique. As a key leader within the boutique, the role ensures Dior&rsquo;s standards of client experience, retail performance, and team engagement are consistently delivered. The Deputy Boutique Manager acts as a role model for the team and assumes responsibility for the boutique in the absence of the Boutique Manager.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3><h1 class="jobSectionHeader">Key Responsibilities
</h1><h2 class="jobSectionHeader">Business Leadership &amp; Commercial Performance
</h2><ul><li>Support the Boutique Manager in achieving and exceeding boutique sales targets.
</li><li>Monitor key retail KPIs including sales turnover, conversion rate, average transaction value, and units per transaction.
</li><li>Lead daily business follow ups and sales briefings with the team.
</li><li>Identify opportunities to maximize boutique performance.
</li><li>Support cross category collaboration to optimize business results.
</li></ul><h2 class="jobSectionHeader">Client Experience &amp; Client Development
</h2><ul><li>Ensure an exceptional luxury client experience aligned with Dior standards.
</li><li>Develop relationships with high value clients and VIPs.
</li><li>Encourage client appointments, private presentations, and client outreach.
</li><li>Support the team in building and maintaining strong client portfolios.
</li><li>Monitor consistency of service across the boutique.
</li></ul><h2 class="jobSectionHeader">Team Leadership &amp; People Development
</h2><ul><li>Support the Boutique Manager in leading and motivating the team.
</li><li>Provide coaching on sales techniques and product knowledge.
</li><li>Ensure clear communication of targets and expectations.
</li><li>Support recruitment, onboarding, and team development.
</li><li>Participate in performance reviews and development plans.
</li></ul><h2 class="jobSectionHeader">Boutique Operations &amp; Compliance
</h2><ul><li>Ensure smooth daily boutique operations.
</li><li>Oversee opening and closing procedures.
</li><li>Monitor stock management and inventory accuracy.
</li><li>Ensure compliance with company policies and procedures.
</li><li>Maintain visual merchandising and boutique presentation standards.
</li></ul><h2 class="jobSectionHeader">Leadership Support
</h2><ul><li>Act as main support to the Boutique Manager.
</li><li>Take responsibility for the boutique in the absence of the Boutique Manager.
</li><li>Coordinate with regional teams including HR, Retail Operations, and Merchandising.
</li><li>Ensure clear communication across the boutique team.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3><h2 class="jobSectionHeader">Experience
</h2><ul><li>5 to 7 years experience in luxury retail.
</li><li>Previous supervisory or management experience.
</li><li>Proven track record in driving sales performance.
</li></ul><h2 class="jobSectionHeader">Soft Skills
</h2><ul><li>Leadership and team influence
</li><li>Client centric mindset
</li><li>Strong interpersonal communication
</li><li>Problem solving and decision making
</li><li>Ability to work under pressure
</li><li>Adaptability and resilience
</li><li>High level of professionalism
</li><li>Accountability and ownership
</li><li>Team motivation and engagement
</li><li>Conflict management
</li></ul><h2 class="jobSectionHeader">Hard Skills
</h2><ul><li>Luxury retail sales management
</li><li>Clienteling and CRM management
</li><li>Retail KPI monitoring and analysis
</li><li>Sales performance tracking
</li><li>Boutique operations management
</li><li>Inventory and stock control
</li><li>Cash handling and reporting
</li><li>Visual merchandising standards
</li><li>Team coaching and training
</li><li>Client portfolio management
</li><li>Microsoft Office and reporting tools
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">CHRISTIAN DIOR
 
MAISON
 
</h2><div>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; wrote Christian Dior.
 
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div>

Deputy Boutique Manager – Solitaire Boutique, KSA

A. Lange & Söhne

<div>
 
 PURPOSE
 
 
 
 As an Ambassador of A. Lange &amp; S&ouml;hne inside and outside the boutique, the mission of the Associate Watch Advisor is to provide an excellent customer experience. Working within a professional and exciting team, the purpose of the job is to attain desired results through creative and effective use of resources and retail and CRM tools (iCM), prepare monthly action plans to achieve sales targets in order to meet or exceed personal monthly sales objective, while managing all steps of the sales process and offer an exclusive customer service in line with brand guidelines.
 
 
 
 Key Responsibilities
 
 
 
 
 
 SALES
 
 
 
 
 <ul>
 <li>
 Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
 </li>
 <li>
 Maximize profit whist controlling &amp; minimizing costs (discount, general expenses, third party commissions).
 </li>
 <li>
 Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
 </li>
 <li>
 Organize private viewing with potential VIPs in your region.
 </li>
 <li>
 Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
 </li>
 <li>
 Act as a reference in terms of building action plans to achieve personal targets.
 
 
 </li>
 </ul>
 
 
 BRAND AMBASSADORSHIP
 
 
 
 
 <ul>
 <li>
 Ensure Excellency within and outside of the boutique.
 </li>
 <li>
 Ensure maximum client welcoming, handling, and servicing.
 </li>
 <li>
 Keep learning about the products and brand and become a reference person for the Maison.
 </li>
 <li>
 Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs &amp; any third party.
 </li>
 <li>
 Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
 </li>
 <li>
 Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
 
 
 </li>
 </ul>
 
 
 CUSTOMER &amp; CRM RELATED ACTIVITIES
 
 
 
 
 <ul>
 <li>
 Ensure Service Excellency within the boutique at all time and with any boutique clients
 </li>
 <li>
 Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
 </li>
 <li>
 Proactively participate of regular VIP and orders, considerate of our boutique opportunities.
 </li>
 <li>
 Ensure accurate and genuine relationship building with customers.
 </li>
 <li>
 Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
 </li>
 <li>
 Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
 </li>
 <li>
 Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
 
 
 </li>
 </ul>
 
 
 STORE OPERATIONS MANAGEMENT
 
 
 
 
 <ul>
 <li>
 Actively taking his part in monthly (quarterly, yearly) stocktaking.
 </li>
 <li>
 Actively ensuring all measures to avoid stock discrepancies at all times.
 </li>
 <li>
 Automatic replenishment of sold timepieces and active order requests.
 </li>
 <li>
 Ensuring a proper maintenance of all boutique timepieces when necessary: organize changing of straps polishing, servicing, etc.
 
 
 </li>
 </ul>
 
 
 FINANCIAL &amp; CASH REGISTER CONTROL
 
 
 
 
 <ul>
 <li>
 Compliance with procedures, and with legal, fiscal and customs regulations.
 </li>
 <li>
 Mastering dealing with credit card transaction of considerable amounts, Cash Register, etc.
 
 
 </li>
 </ul>
 
 
 REPORTING
 
 
 
 
 <ul>
 <li>
 Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.
 </li>
 <li>
 Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.
 
 
 </li>
 </ul>
 
 
 TEAM WORK
 
 
 
 
 <ul>
 <li>
 Share new ideas, work related practices &amp; knowledge with boutique&rsquo;s members, office colleagues.
 </li>
 <li>
 Monitor own appearance and behavior, in line with company.
 </li>
 <li>
 Full and complete assistance to shift colleague during the sales ceremony.
 </li>
 <li>
 Active participation in Boutique trainings and role-plays to improve knowledge and client experience.
 </li>
 </ul>
</div>

Sales Associate

Maison Alaïa

<div>
 
 Key Responsibilities
 
 
 
 
 Sales driven in line with ALA&Iuml;A commercial strategy and sales ceremony
 
 
 
 <ul>
 <li>
 Reaching monthly store targets with the team.
 </li>
 <li>
 Increasing average basket in quantity and value (UPT, ATV).
 </li>
 <li>
 Developing cross-selling.
 </li>
 <li>
 Knowing RTW and Accessories construction and vocabulary.
 
 
 </li>
 </ul>
 
 Client Service Excellence
 
 
 
 <ul>
 <li>
 Bringing to life the ALA&Iuml;A customer experience.
 </li>
 <li>
 Representing with the highest standards and promoting ALA&Iuml;A&rsquo;s name and image inside the Boutique.
 </li>
 <li>
 Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALA&Iuml;A guidance and standards.
 </li>
 <li>
 Developing the client book and updating the customer database.
 </li>
 <li>
 Developing Client loyalty through excellent service and Treatment.
 </li>
 <li>
 Reinforcing clientele relationships with consistent follow up.
 
 
 </li>
 </ul>
 
 Boutique Operations and Visual Merchandising
 
 
 
 <ul>
 <li>
 Taking part actively in team meetings, events, annual inventory counts and all daily operations as required.
 </li>
 <li>
 Respecting and ensuring the highest standards of the displays in line with the Boutique guidance.
 </li>
 <li>
 Ensuring a constant Boutique cleanliness and tidiness.
 </li>
 <li>
 Respecting and applying security rules and mindset.
 
 
 </li>
 </ul>
 
 Brand Ambassador
 
 
 
 <ul>
 <li>
 Maintaining excellent level of product knowledge, understanding products and trends, collections.
 </li>
 <li>
 Following the ALA&Iuml;A Grooming.
 </li>
 <li>
 Working closely with partners and teams.
 
 
 </li>
 </ul>
 
 YOUR PROFILE
 
 
 
 <ul>
 <li>
 Professional experience gained from luxury retail experience.
 </li>
 <li>
 Excellent high Client Treatment standards.
 </li>
 <li>
 Team player with excellent inter-personal skills.
 </li>
 <li>
 Multi-tasker.
 </li>
 </ul>
</div>

<div>
 
 Country Manager is responsible for leading and scaling the company&rsquo;s operations within the Kingdom, with primary accountability for revenue generation and consistent delivery of sales targets. The role combines strategic leadership with hands-on commercial execution, ensuring market growth, operational excellence, and brand positioning aligned with corporate
 
 
 objectives.
 
 
 
 
 
 
 Leadership &amp; Team Management:
 
 
 <ol>
 <li>
 Ensure enforcement and adaptation of the corporate values and vision
 </li>
 <li>
 Establish and carry out the country&rsquo;s goals, policies, and procedures
 </li>
 <li>
 Lead, coach, and develop high-performing commercial and operational teams.
 </li>
 <li>
 Instill a sales-driven culture with strong accountability.
 </li>
 <li>
 Set clear KPIs and performance expectations across all levels.
 </li>
 <li>
 Ensure succession planning and talent development within the country.
 </li>
 <li>
 Endeavor to develop and succeed in maintaining appropriate company image that strives towards excellence in satisfying customers
 </li>
 </ol>
 
 
 Sales &amp; Revenue Performance:
 
 
 <ol>
 <li>
 Own and deliver aggressive sales targets across all boutiques and channels.
 </li>
 <li>
 Drive high-value transactions, VIP sales, and private client engagements.
 </li>
 <li>
 Lead and embed a clienteling culture, ensuring strong CRM utilization and repeat business.
 </li>
 <li>
 Monitor boutique performance daily (ATV, UPT, conversion rate, client retention).
 </li>
 <li>
 Personally engage with top-tier clients (VICs) to drive loyalty and lifetime value.
 </li>
 <li>
 Identify and activate local sales opportunities, events, and exclusive launches.
 </li>
 </ol>
 
 
 Market Expansion &amp; Business Development:
 
 
 <ol>
 <li>
 Provide insights into KSA luxury consumer behavior and trends.
 </li>
 <li>
 Develop and implement market entry and expansion strategies within KSA to identify opportunities for boutique expansion, relocations, or refurbishments.
 </li>
 <li>
 Build strategic relationships with mall operators, landlords, and key stakeholders.
 </li>
 <li>
 Ensure alignment with local market dynamics, trends, and customer preferences
 </li>
 <li>
 Support in developing and implementing product-marketing strategies
 </li>
 </ol>
 
 
 Financial Management:
 
 
 <ol>
 <li>
 Direct and manage, the country financial and budgetary activities, inclusive of analyzing financial statements, reports, and other performance indicators and providing the necessary feedback and recommendations
 </li>
 <li>
 Monitor control and approve capital and non-capital expenditures and audit effectiveness.
 </li>
 <li>
 Full P&amp;L ownership for the KSA market.
 </li>
 <li>
 Ensure strong cash flow management and ROI on investments.
 </li>
 <li>
 Set prices or credit terms for goods or services, based on forecasts of customer demand in line with overall budget
 </li>
 </ol>
 
 
 Operational Excellence:
 
 
 <ol>
 <li>
 Oversee day-to-day operations ensuring efficiency, compliance, and consistency.
 </li>
 <li>
 Ensure alignment with company SOPs, brand standards, and governance frameworks.
 </li>
 <li>
 Drive cost optimization without compromising service or brand experience.
 </li>
 <li>
 Take on the responsibility of directly liaising with malls, handling negotiations for prime locations, securing leases, and finalizing contract agreements.
 </li>
 <li>
 Support in personnel functions, such as selection, training, or evaluation
 </li>
 <li>
 Maintain point of sale requirement (such as taking orders, warehousing, stock, etc.&hellip;)
 </li>
 </ol>
 
 
 Brand &amp; Customer Experience:
 
 
 <ol>
 <li>
 Ensure consistent delivery of premium customer experience aligned with brand positioning.
 </li>
 <li>
 Oversee marketing initiatives and ensure ROI-driven campaigns.
 </li>
 <li>
 Strengthen brand presence and reputation in the KSA market.
 </li>
 <li>
 Act as the guardian of brand image in KSA, ensuring alignment with global luxury standards.
 </li>
 <li>
 Elevate brand desirability through exclusive experiences, activations, and partnerships.
 </li>
 <li>
 Ensure all boutiques reflect visual merchandising excellence and storytelling.
 </li>
 <li>
 Collaborate with marketing to deliver high-impact, ROI-driven campaigns targeting HNWIs.
 </li>
 </ol>
 
 
 Policy and Procedure:
 
 
 <ol>
 <li>
 Ensure the implementation of all organizational policies and procedures
 </li>
 <li>
 Ensure the implementation of all regulatory and SLA protocols
 </li>
 </ol>
 
 
 Safety &amp; Risk Management:
 
 
 <ol>
 <li>
 Ensure risk management plan is in place and applied
 </li>
 <li>
 Responsible for managing the department&rsquo;s exposure to operational risks
 </li>
 <li>
 Ensure commitment to all QHSE protocols and procedures as per organizational and official requirements
 </li>
 </ol>
 
 
 Reporting:
 
 
 <ol>
 <li>
 Provides written reports in the appropriate medium as per schedule
 </li>
 <li>
 Provides research and documentation for all required matters
 </li>
 </ol>
 
 
 
 
 
 A. Education :
 
 
 <ul>
 <li>
 College or University Graduate (preferable higher level of education MBA, etc....) in the fields of Business Administration, or related fields.
 </li>
 </ul>
 
 
 B. Professional Experience:
 
 
 <ul>
 <li>
 From five (5) to eight (8) years&rsquo; experience gained through increasingly responsible management positions within similar positions in related fields within the luxury retail market.
 </li>
 <li>
 A minimum of five (5) years&rsquo; recent experience as a retail operational executive (preferable within the luxury retail market particularly in watches, jewelry, and fashion).
 </li>
 </ul>
 
 
 C. Competencies Required:
 
 
 <ul>
 <li>
 Proficiency in MS Office packages; e-mail and internet etiquette, feasibility studies preparation; business plan presentations, data research and interpretation.
 </li>
 <li>
 Familiarity with risk assessment.
 </li>
 <li>
 Management skills related to strategic operational management.
 </li>
 <li>
 Knowledge of financial statements and reports
 </li>
 <li>
 Experience in strategic planning and execution.
 </li>
 <li>
 Business level knowledge of accounting, budget formulation and control
 </li>
 <li>
 Familiarity with related government sectors&rsquo; regulations
 </li>
 <li>
 Leadership and personal effectiveness
 </li>
 <li>
 Capable negotiator and persuader with the ability for critical thinking.
 </li>
 <li>
 Excellent communication skills (written and spoken)
 </li>
 <li>
 Physically and mentally fit for the job
 </li>
 </ul>
 
 
 D. Required Licenses/Certifications
 
 
 <ul>
 <li>
 Technical Training Certificates / licenses
 </li>
 </ul>
 
 
 E. Languages
 
 
 <ul>
 <li>
 Proficient in English language (read, write, speak)
 </li>
 <li>
 Proficient in Arabic language (read, write, speak)
 </li>
 </ul>
 
 
</div>

Country Manager - KSA

Boutique Group

<div>
 
 
 
 About The Red Palace
 
 
 
 
 A symbol of Saudi Arabia&rsquo;s heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication.
 
 
 Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom&rsquo;s storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together.
 
 
 Job Details
 
 
 
 
 
 
 Job Title:
 
 Director of Rooms.
 
 
 
 Reports to:
 
 General Manager.
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 The Director of Rooms is a key leadership position responsible for overseeing all aspects of the guest experience in the rooms division of the Palace.
 
 
 Reporting to the Managing Director, the Director of Rooms plays a critical role in ensuring the highest standards of service, guest satisfaction, and operational efficiency within the rooms division.
 
 
 This position requires exceptional organizational skills, strong leadership abilities, and a passion for delivering a personalized and memorable guest experience.
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 Guest Experience
 
 
 <ul>
 <li>
 Ensure the delivery of exceptional guest experiences by maintaining high service standards and attention to detail throughout the rooms division.
 </li>
 <li>
 Develop and implement strategies to consistently exceed guest expectations and enhance guest satisfaction.
 </li>
 <li>
 Monitor guest feedback and implement necessary measures to address any issues or concerns promptly.
 </li>
 <li>
 Foster a guest-centric culture among the rooms division staff, emphasizing personalized service and attention to detail.
 </li>
 </ul>
 
 
 Operational Efficiency
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the Front of House and Housekeeping
 </li>
 <li>
 Develop and implement operational policies and procedures to optimize efficiency and productivity.
 </li>
 <li>
 Monitor and analyze key performance indicators (KPIs) related to rooms division operations and implement strategies to improve performance.
 </li>
 <li>
 Collaborate with other department heads to ensure seamless coordination and communication across all hotel departments.
 </li>
 </ul>
 
 
 Financial Performance
 
 
 <ul>
 <li>
 Collaborate with the Managing Director and Revenue Management team to develop and implement strategies to maximize room revenue and occupancy.
 </li>
 <li>
 Monitor room rates, availability, and occupancy levels to optimize revenue and profitability.
 </li>
 <li>
 Analyze financial reports related to the rooms division, identify variances, and implement corrective actions as necessary.
 </li>
 <li>
 Implement cost control measures without compromising guest satisfaction or service quality
 </li>
 </ul>
 
 
 Health, Safety, and Regulatory Compliance
 
 
 <ul>
 <li>
 Ensure compliance with all applicable regulations and standards related to the rooms division, including health, safety, and security.
 </li>
 <li>
 Maintain a safe and secure environment for guests and staff by implementing appropriate security measures and emergency response protocols.
 </li>
 <li>
 Conduct regular inspections to identify potential hazards and take necessary corrective actions.
 </li>
 <li>
 Stay informed about industry best practices and implement necessary changes to maintain compliance
 </li>
 </ul>
 
 
 
 
 
 
 Personal Development
 
 
 
 <ul>
 <li>
 Passion to grow &amp; develop - Feel encouraged and reinforced by own success
 </li>
 <li>
 Approach tasks with courage and self-confidence
 </li>
 <li>
 Trusts and shows confidence in others: delegates effectively
 </li>
 <li>
 Remain professional and constructive in extraordinary situations
 </li>
 <li>
 Show good self- and time management
 </li>
 </ul>
 
 
 
 
 
 
 Leadership
 
 
 
 
 Recruit, train, and supervise department heads and other staff members within the rooms division.
 
 <ul>
 <li>
 Provide leadership and guidance to the team, fostering a positive and productive work environment.
 </li>
 <li>
 Conduct regular performance evaluations, provide feedback, and implement necessary training and development initiatives.
 </li>
 <li>
 Foster a culture of teamwork, excellence, and continuous improvement within the rooms division.
 </li>
 </ul>
 
 
 
 
 
 
 Creating the Future
 
 
 
 <ul>
 <li>
 Contribute to finding new way to improve the service as well as direct report managers and colleagues experience
 </li>
 <li>
 Think quickly; formulate arguments in a quick way; able to focus on different tasks simultaneously
 </li>
 <li>
 Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy
 </li>
 <li>
 Use sound problem solving skills by identifying relevant information and interpreting and evaluating it objectively
 </li>
 </ul>
 
 
 
 
 
 
 Living the Brand
 
 
 
 <ul>
 <li>
 Understand the importance of individuality
 </li>
 <li>
 Is impeccably groomed, charming and graceful
 </li>
 <li>
 Is thoughtful and welcoming
 </li>
 <li>
 Take pride in anticipating guest needs through service that is warm, genuine and intuitive
 </li>
 <li>
 Understand what is required to offer &ldquo;emotional luxury&rdquo; and to provide service that is elegant and discreet
 </li>
 <li>
 Create the guest experience through their senses through all public touch points
 </li>
 <li>
 Ensuring quality is never compromised
 </li>
 <li>
 Is generous in spirit with guests and colleagues alike
 </li>
 <li>
 Establish the reputation of the hotel in local community for its quality service through hosting local events and PR activities
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
 </li>
 <li>
 Proven experience as a Director of Rooms or similar role in a luxury hotel setting.
 </li>
 <li>
 Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Exceptional attention to detail and a commitment to delivering high-quality service.
 </li>
 <li>
 Strong financial acumen and the ability to analyze financial reports.
 </li>
 <li>
 Familiarity with hotel management software and systems.
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as required.
 </li>
 <li>
 Strong match with Boutique Group Inspiring Leader capability framework
 </li>
 <li>
 Experience in carrying out significant capital projects in complex environments
 </li>
 <li>
 Excellent speaking and presentation skills
 </li>
 <li>
 Strong interpersonal &amp; communication skills
 </li>
 <li>
 Adaptable &amp; flexible with the capacity to set high goals and standards for the smooth operation of the Palace
 </li>
 <li>
 Effective management style, hands-on and approachable
 </li>
 <li>
 Bottom-line oriented with emphasis on quality guest-service and team-building
 </li>
 <li>
 Strong understanding of Middle-East &ndash; International Markets
 </li>
 <li>
 Fluent in English &amp; Arabic is a plus
 </li>
 <li>
 Local market experience
 </li>
 </ul>
 
 
</div>

Director of Rooms

<div>
 
 
 About Red Palace:
 
 
 
 A symbol of Saudi Arabia&rsquo;s heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication.
 
 
 Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom&rsquo;s storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together.
 
 
 
 
 
 
 Job Title: Web Manager
 
 
 
 
 Reports To: Director, Performance Marketing
 
 
 
 
 
 
 
 Job role
 
 :
 
 
 As The Red Palace prepares for its opening phase, the Web Manager will be responsible for managing and optimizing the Palace&rsquo;s digital web presence to ensure performance excellence, brand consistency, and seamless user experience.
 
 
 The role focuses on end-to-end website governance, combining technical oversight, content management, UX optimization, and cross-functional coordination to support marketing, commercial, and operational objectives in a luxury hospitality environment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 1. Website Management &amp; Performance
 
 </li>
 </ul>
 
 Manage the day-to-day operations of the Palace&rsquo;s website(s), ensuring accuracy, stability, security, and uptime.
 
 
 Monitor and optimize website performance, including loading speed, responsiveness, usability, and technical health.
 
 
 Coordinate website enhancements, updates, and feature rollouts in line with approved priorities and timelines.
 
 <ul>
 <li>
 
 2. Content Management &amp; Brand Consistency
 
 </li>
 </ul>
 
 Oversee website content updates in collaboration with Marketing, PR, HR, and Operations teams.
 
 
 Ensure all website content adheres to brand guidelines, tone of voice, and visual identity standards.
 
 
 Manage CMS platforms, ensuring content accuracy, version control, and error-free publishing.
 
 <ul>
 <li>
 
 3. SEO, Analytics &amp; Performance Insights
 
 </li>
 </ul>
 
 Implement and maintain SEO best practices to enhance search visibility and organic traffic.
 
 
 Monitor website performance using analytics tools such as Google Analytics and Search Console.
 
 
 Prepare structured performance reports, translating data into insights and optimization recommendations.
 
 <ul>
 <li>
 
 4. User Experience (UX) &amp; Conversion Optimization
 
 </li>
 </ul>
 
 Continuously review and optimize user journeys to improve engagement and conversion outcomes.
 
 
 Conduct usability reviews and testing, recommending UX/UI enhancements where required.
 
 
 Ensure intuitive navigation, clear information architecture, and effective call-to-action placement.
 
 <ul>
 <li>
 
 5. Technical &amp; Vendor Coordination
 
 </li>
 </ul>
 
 Act as the primary point of contact for web developers, designers, hosting providers, and technical vendors.
 
 
 Coordinate bug fixes, system updates, security patches, and maintenance activities.
 
 
 Ensure compliance with data protection, privacy, accessibility, and cybersecurity standards.
 
 <ul>
 <li>
 
 6. Campaign &amp; System Integration
 
 </li>
 </ul>
 
 Support digital marketing campaigns through landing page development and optimization.
 
 
 Coordinate website integrations with booking engines, CRM systems, payment gateways, or other platforms, where applicable.
 
 
 Ensure alignment between website functionality and the broader digital ecosystem.
 
 <ul>
 <li>
 
 7. Culture &amp; Brand Representation
 
 </li>
 </ul>
 
 Embrace and demonstrate the Palace&rsquo;s legacy values and competencies in all internal and external interactions.
 
 
 Act as a custodian of brand standards across all web touchpoints.
 
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Digital &amp; Technical Acumen
 </li>
 <li>
 User-Centric Thinking &amp; UX Awareness
 </li>
 <li>
 Analytical &amp; Insight-Driven Decision Making
 </li>
 <li>
 Stakeholder &amp; Vendor Management
 </li>
 <li>
 Attention to Detail &amp; Quality Orientation
 </li>
 <li>
 Ownership, Accountability &amp; Reliability
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Digital Marketing, IT, Computer Science, or a related field.
 </li>
 <li>
 3&ndash;5 years of experience in website management or digital roles.
 </li>
 <li>
 Hands-on experience with CMS platforms (e.g., WordPress or similar).
 </li>
 <li>
 Working knowledge of HTML, CSS, and core web development principles.
 </li>
 <li>
 Experience with SEO, analytics tools, and digital performance tracking.
 </li>
 </ul>
 
 
 
 
 
 Preferred:
 
 
 <ul>
 <li>
 Experience in hospitality, luxury brands, or multi-property environments.
 </li>
 <li>
 Familiarity with booking engines, CRM systems, or e-commerce integrations.
 </li>
 <li>
 Understanding of UX/UI best practices.
 </li>
 </ul>
 
 
</div>

Web Manager

Explore 926+ Boutique manager in Riyadh this May. Find roles across top companies and apply now to boost your career.

926 boutique manager jobs In Riyadh

Boutique Manager

Deputy Boutique Manager – Solitaire Boutique, KSA

Sales Associate

Sales Associate

Country Manager - KSA

Director of Rooms

Web Manager