business development manager Jobs in Riyadh

business development manager

account manager

marketing specialist

project manager

sales associate

boutique manager

Montblanc

<ul><p><b>Commercial </b></p><li><b>Riyadh, SA </b></li><li><b>Permanent</b></li></ul>
<br><div><p>Reference code: JR124269</p>
<p>Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.</p><br>
<p></p>
<div><h3 class="jobSectionHeader"><b>Main Purpose:</b></h3><p><b>
The Boutique Manager is responsible to develop and maximize the performance of the boutique through achievement of sales, profit and strategic objectives.</b></p><h3 class="jobSectionHeader"><b>
Key Responsibilities :</b></h3></div><div><h3 class="jobSectionHeader"><b>
Sales</b></h3><p>
Maximize turnover and profitability development of the boutique</p></div><div><ul><li>
Sales generated inside the boutique.</li><li>
Sales generated outside the boutique (presentations made in palaces and to VIP clients).</li><li>
Discount management: Control of discount and general expenses in the boutique.</li><li>
Performance analysis, KPI development and SWOT analysis of the boutique.</li></ul><h3 class="jobSectionHeader"><b>
Customer Focus Service</b></h3><ul><li>
Direct contact with Royals and Collectors.</li><li>
Implementation of customer relationship programs with boutique teams.</li><li>
Improvement of database registration (quantity and quality).</li><li>
Professional Customer Service/ After Sales Service execution in boutique.</li></ul></div><h3 class="jobSectionHeader"><b>
Team Management</b><b><i> </i></b><b>Leadership:</b></h3><ul><li>
Set KPl's<i> </i>targets for team.</li><li>
Personal development<i> </i>talent management.</li><li>
Motivation of the team.</li><li>
Monitoring and appraisal of team.</li><li>
Integration and training of new Sales Associates in the field.</li><li>
Support Retail Director in recruitment process of new team members.</li></ul><h3 class="jobSectionHeader"><b>
Operations and Administration:</b></h3><ul><li>
Main contact for all requests related to the boutique.</li><li>
Strict adherence to the Richemont Montblanc specific Retail Procedures.</li><li>
Optimizing stock management in boutiques (replenishment, rotation, inventory).</li><li>
Proper execution and timely delivery of boutique reports.</li><li>
Proper maintenance in the boutique.</li><li>
Implementation of security concept.</li><li>
Execution of promotion and incentives on boutique level.</li></ul><p><b>
The Boutique Manager ensures:</b></p><h3 class="jobSectionHeader"><b>
With Retail Director</b></h3><ul><li>
Definition of objectives for the boutique.</li><li>
Definition, support and realizations of marketing activities (commercial).</li><li>
Develop a merchandising concept.</li></ul><h3 class="jobSectionHeader"><b>
In coordination with Visibility Manager</b></h3><ul><li>
Excellence at POS at any time and control of quality of displays.</li><li>
Adhesion to appropriate display and product guidelines at all times.</li></ul><h3 class="jobSectionHeader"><b>
In coordination with Sales Trainer</b></h3><ul><li>
Coaching of the boutique teams.</li><li>
Monitor self-learning progress of team.</li></ul></div>

Boutique Manager

Bvlgari

<div>
 <p>
  <strong>
   POSITON
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for its future:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   STORE MANAGER, RIYADH - KSA
  </strong>
 </p>
 <p>
  <strong>
   [
   <em>
    Please note this role is applicable for Saudi Arabian Nationals only]
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB RESPONSIBILITIES &amp; PROFILE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MISSION
  </strong>
 </p>
 <ul>
  <li>
   Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally (in Dubai HQ and with other boutiques)
  </li>
  <li>
   Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales and to provide our guests with unique and memorable experiences
  </li>
  <li>
   Close proximity to the teams and the clients, you will lead by example and accompany the development of team members to ensure structure and strong accountability
  </li>
  <li>
   Embracing the culture of entrepreneurship and innovation, you can adapt with agility in a fast-moving and ever-changing environment and proactively propose and implement new ways of working in line with the company&rsquo;s vision and guidelines
  </li>
 </ul>
 <p>
  <br/>
 </p>
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  <strong>
   MAIN ACCOUNTABILITIES
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Management:
  </strong>
 </p>
 <ul>
  <li>
   Manage the entire boutique team, client and business operations in order to achieve sales objectives and store and service KPI&rsquo;s.
  </li>
  <li>
   Ensuring to spend majority of the time on the shop floor with sales team and clients
  </li>
  <li>
   Concur to the definition of action plans related to the mystery shopping and Voice of the Client results and ensure their implementation
  </li>
  <li>
   Have a finger on pulse with competitor analysis and ahead of the retail landscape with key initiatives and movements happening within the local markets high luxury domain
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Management:
  </strong>
 </p>
 <ul>
  <li>
   Adopt a coaching posture and use this skill consistently with the sales team on how to deliver a unique and memorable shopping experience (customer focus, story telling, extraordinary service, selling skills and attitude).
  </li>
  <li>
   Observe the sales floor and provide structured feedback accordingly depending on on-going client experience situations.
  </li>
  <li>
   Structure routine moments for coaching and feedbacking [both on the spot and in monthly one to one meetings]
  </li>
  <li>
   Ability to create and hold inspiring and impactful daily briefs that are motivational and empowering, throughout the day
  </li>
  <li>
   Partner with Sales Training department in defining key areas of educational, behavioral and skills based developmental needs that can be transmitted into SMART developmental action plans
  </li>
  <li>
   Ensure the participation of the store team to training sessions in order to develop and strengthen their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security&hellip;)
  </li>
  <li>
   Adapt and implement localized on-boarding plans for new joiners where applicable
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client Management:
  </strong>
 </p>
 <ul>
  <li>
   Be proactive in recruiting new customers, promoting and creating events in order to generate new business opportunities
  </li>
  <li>
   Actively participate and involve sales teams in social events
  </li>
  <li>
   Support in cultivating a culture of long term relationship building
  </li>
  <li>
   Constantly nurture relationships with clients, in store and outside the store implementing client database activities, as per marketing guidelines
  </li>
  <li>
   Partner with the regional CRM teams in order to review, implement, and follow up on dedicated action plans for client retention, growth and amplification within local market
  </li>
  <li>
   Address client concerns/disputes/complains assuring that the client satisfaction is restored
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   TECHNICAL SKILLS
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of store procedures and processes
  </li>
  <li>
   Knowledge of digital processes
  </li>
  <li>
   Knowledge of the Luxury business
  </li>
  <li>
   Knowledge of competition
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   SOFT SKILLS
  </strong>
 </p>
 <p>
  Driving and leading by example
 </p>
 <ul>
  <li>
   Business acumen
  </li>
  <li>
   Proactivity &amp;Engagement
  </li>
  <li>
   Client satisfaction
  </li>
  <li>
   Being coach
  </li>
  <li>
   Delivering excellence
  </li>
  <li>
   Managerial Effectiveness
  </li>
  <li>
   Integrity and Trust
  </li>
  <li>
   Curiosity and Change Drive
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additional information
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Master of the House:
  </strong>
 </p>
 <ul>
  <li>
   Be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising, respect of excellent uniforms and grooming standards, and supervise after sales service requests providing excellent pre and post service to the client
  </li>
  <li>
   Be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI&rsquo;s, and proposing corrective actions
  </li>
  <li>
   Guarantee the correct application of company norms and procedures (discount etc..).
  </li>
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   Sponsor the development of a frictionless client experience through the different touch points, leveraging on the adoption of new digital tools and processes
  </li>
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   Sponsor the full store engagement on new omnichannel initiatives and amplify the change of mindset in store, driving the change
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Market Knowledge:
  </strong>
 </p>
 <ul>
  <li>
   Related to their environment (city, street, mall, dept. Store) guarantee profound knowledge on brand locations, events and marketing activities
  </li>
 </ul>
 <p>
 </p>
</div>


STORE MANAGER

LILOU ARTISAN PATISSERIE

<p><b>Position Summary </b></p><p>This role entails working closely with the most important segment of our business &ndash; our guests; by providing excellent customer care and assisting them in choosing the perfect products for their celebrations &ndash; suggesting new and exciting options.</p><p>You will develop and maintain strong relationships with our guests so as to build customer and brand loyalty &ndash; thereby maintaining and increasing profitability as required. Getting to know our guests, their preferences are paramount to providing the most suitable item.</p><p>You will be fully knowledgeable about the Boutique&rsquo;s Brand, Products and Services, ensuring our guests are reminded about old favourites and encouraged to try new items.</p><p>Most importantly, you will ensure that our guests receive superior service, from the first telephone call to the receipt of payment/delivery and assist the team in providing a Boutique and Brand&rsquo;s service, we can be truly proud of.</p><p><b>Responsibilities</b></p><ul><li>To ensure complete understanding of the operation, brand philosophy of LAP and Al Ghalia as a whole</li></ul><ul><li>To prepare work area for opening, mid-shift, or closing in accordance with the company&rsquo;s standards</li></ul><ul><li>To perform all duties in accordance with the Standard Operating Policies and Procedures with the objective of maximising guest&rsquo;s satisfaction</li></ul><ul><li>To comply with all the company&rsquo;s statutory and legal requirements for fire, licensing and food handling</li></ul><ul><li>To make sure to maintain all furniture, fixtures and equipment are operating safely and maintained as required</li></ul><ul><li>To assist the SBU&rsquo;s operation in the immaculate upkeep throughout the boutique</li></ul><ul><li>To handle guest enquiries in a courteous and efficient manner</li></ul><ul><li>To ensure that the workplace and surrounding areas are kept clean and organized at all time</li></ul><ul><li>To notify the MOD and/ or Chef of any special guest request</li></ul><ul><li>To report for duty punctually wearing the correct uniform and adhering to grooming standards and hygiene at all times</li></ul><ul><li>To stock the Boutique&rsquo;s shelves with merchandise as required</li></ul><ul><li>To possess full product knowledge so as to undertake correspondence, order taking and accurate estimation of quantities to guests</li></ul><ul><li>To put guests at ease by locating their orders (system, function sheet) on the Business Unit&rsquo;s Computer System and sending the runner to collect it from the designated area and confirming the correct order and balance due</li></ul><ul><li>To take orders from guests in person and over the telephone giving expert advice</li></ul><ul><li>To meet all timelines as required so as to ensure consistency in the service provided</li></ul><ul><li>To assist guests in planning and designing bespoke cake orders as needed</li></ul><ul><li>To balance cash registers with required reports (Cash, credit card slips, City ledgers, complimentary, discounts, cancelled orders, voids and reports)</li></ul><ul><li>To report any balances&rsquo; discrepancies and/or problems to the Assistant Shop Manager and/ or Shop Manager</li></ul><ul><li>To receive customer food trays and assign the runner to distribute it to the assigned sections</li></ul><ul><li>To fill in the opening and closing inventory sheet stock of extra displayed items (whole cakes, individual cakes, grab and go items etc.), as required by the Business Unit &ndash; in line with the Company&rsquo;s Purchasing Department&rsquo;s Policies and Procedures</li></ul><ul><li>To ensure an adequate stock of consumable items (boxes, bags, ribbons etc.) and proceed with the purchase order, if and when needed</li></ul><p><b>Qualification </b></p><ul><li>Previous experience in high-end retail and service experience in luxury boutique</li><li>Customer Management skills</li><li>Ability to work both independently and in a team</li><li>Ability to prioritize tasks</li><li>Team-working skills: ability to work alone or as part of a team</li><li>Self-motivated and detail oriented</li><li>Good interpersonal and communication skill</li><li>Ability to remain calm during busy periods</li></ul><p>Job Type: Permanent</p>

Sales Associate/Cashier

<ul><p><b>Commercial </b></p><li><b>Riyadh, SA </b></li><li><b>Permanent</b></li></ul>
<br><div><p>Reference code: JR124271</p>
<p>Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.</p><br>
<p></p>
<div><div><p>Main Purpose:</p><p>
As an Ambassador of Montblanc, the jobholder will be based in a our boutique in Riyadh and will be responsible for selling brand merchandise within the specified standards and enhancing the brand image.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities :</b></h3><p><b>
Sales:</b></p><ul><li>
Undertake direct sales with clients of the brand.</li><li>
Ensure that all sales are processed in accordance with required procedures using the systems provided.</li></ul><h3 class="jobSectionHeader"><b>
Merchandise Display:</b></h3><ul><li>
Ensure that all merchandise in the boutique is displayed within the brand requirements.</li></ul><p><b>
Inventory Control:</b></p><ul><li>
Assist with monthly stock takes and the tagging of merchandise.</li><li>
Ensure that all merchandise is controlled at all times and that shrinkage does not occur.</li></ul></div><p><b>
After Sales Service:</b></p><ul><li>
Assist clients with their returns and queries, ensuring that brand image is enhanced and client expectations are met.</li></ul><p><b>
Administration:</b></p><ul><li>
Ensure that all cash, receipts, invoices and documentation are handled in accordance with company policies and procedures.</li></ul><p><b>
Client Relationship:</b></p><ul><li>
Build client database by acquiring new customers as well as enhancing relationships with current clients.</li></ul></div></div>

Sales Associate

Fendi

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Senior Client Advisor
</b></p><p><b>Mission:
</b></p><p>As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Main role &amp; responsibilities
</b></p><p><b>Sales Performance
</b></p><ul><li>Engage in upselling, cross selling and multiple selling for all product categories
</li><li>Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager
</li><li>Provide customer feedback on products, especially newly launched products
</li></ul><p><b>Client Management
</b></p><ul><li>Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided
</li><li>Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set
</li><li>Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer
</li></ul><p><b>Store Operations
</b></p><ul><li>Perform store duties as assigned by team leaders and management
</li><li>Be able to correctly operate the Company Sales Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input
</li></ul><p><b>Stock Management
</b></p><ul><li>Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance)
</li><li>Support during Store stock take and cycle-counts
</li></ul><p><b>Store Maintenance
</b></p><ul><li>Maintain proper visual merchandising according to company guidelines
</li><li>Maintain a safe and clean store environment and implement daily housekeeping duties
</li><li>You may also be required to carry out any other duties within your capacity, which the Company may reasonably require
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>Minimum 5 years&rsquo; experience in Retail Fashion industry with at least 2 in Luxury Sale
</li><li>Strong expertise in Menswear category
</li><li>Bachelor&rsquo;s Degree or equivalent is preferred
</li><li>Manages his/ her image standards on a high level
</li><li>Strong selling and communication skills are necessary
</li><li>Excellent relationships skills, self-reliant, friendly and patient
</li><li>Organization, professionalism, self-confidence
</li><li>Strong customer service skills
</li><li>Computer skills and Retail management system knowledge
</li><li>Goal oriented approach, multitasking
</li><li>Strong knowledge and/or interest for fashion/luxury industry
</li><li>Fluent English, knowledge of other languages is a plus .
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

Senior Client Advisor

Red Sea Global

<div><div><div><div><div>Division: Sports and Entertainment
</div></div></div></div><div><div><div><div>Department: Amaala Yacht Club
</div></div></div></div><div><div><div><div>Company: Sports and Entertainment Company
</div></div></div></div><div><div><div><div><p><b>Welcome to Amaala Yacht Club &ndash; Where Luxury Meets the Sea</b></p><br>
<p></p>
<p>
Nestled within the breathtaking Triple Bay Marina, the <b>AMAALA Yacht Club</b> redefines the modern yachting lifestyle on Saudi Arabia&rsquo;s northwestern coast. As a premier destination for maritime enthusiasts, this world-class marina offers 120 berths, accommodating superyachts up to 130 meters, alongside a vibrant Marina Village&mdash;a fusion of luxury, leisure, and an active urban realm.</p><br>
<p></p>
<p>
More than just a marina, the <b>Amaala Yacht Club</b> embodies sustainability and regenerative tourism, preserving the stunning natural habitats of mangroves, seagrass, and corals. Developed by Red Sea Global (RSG) in alignment with Vision 2030, it elevates Saudi Arabia&rsquo;s position on the global yachting map.</p><br>
<p></p>
<p>
And in 2027, AMAALA will host the Grand Finale of The Ocean Race, cementing its status as a world-class sailing destination. Whether you seek adventure, relaxation, or an elite social experience, the AMAALA Yacht Club is your gateway to an extraordinary nautical journey.</p><br>
<p></p>
<p><b>
Join our visionary team and help shape the future of luxury yachting.</b></p><br>
<p></p>
<p><b>
Job Purpose:</b></p>
<ul>
<li>The Receptionist / Retail Sales Associate is a dual-role frontline team member who provides exceptional service at the yacht club&rsquo;s reception and boutique retail outlet.</li>
</ul><ul><li>This position serves as the first point of contact for members and guests, ensuring smooth check-ins and inquiries, while also assisting with the sale of exclusive club merchandise, apparel, and lifestyle products.</li>
<li>The ideal candidate will embody luxury hospitality standards, combining administrative precision with a passion for service and retail excellence.</li></ul><br>
<p></p>
<p><b>
Job Responsibilities:</b></p><br>
<p></p>
<p><b>
Reception Duties</b></p>
<ul>
<li>Welcome members and guests with professionalism and warmth, ensuring an excellent first impression.</li>
<li>Manage front desk operations including check-ins, guest registration, appointment scheduling, and phone/email handling.</li>
<li>Provide accurate information about club services, amenities, marina logistics, and events.</li>
<li>Maintain lobby and reception area cleanliness and presentation.</li>
<li>Support concierge-related functions and liaise with relevant departments for guest requests.</li></ul><br>
<p></p>
<p><b>
Retail Sales Duties</b></p>
<ul>
<li>Assist customers with purchases of club-branded apparel, accessories, and lifestyle goods.</li>
<li>Maintain product knowledge to upsell and cross-sell merchandise effectively.</li>
<li>Operate POS systems and handle transactions accurately and securely.</li>
<li>Maintain boutique cleanliness, inventory organization, and visual merchandising standards.</li>
<li>Monitor stock levels, assist with inventory counts, and restocking as required.</li>
<li>Support the planning and promotion of retail activations, sales campaigns, and product launches.</li></ul><br>
<p></p>
<p><b>
Safety, Quality &amp; Environment</b></p>
<ul>
<li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li></ul><br>
<p></p>
<p><b>
Continuous Improvement</b></p>
<ul>
<li>Contribute to the identification of opportunities for continuous improvement of department&rsquo;s systems, processes and practices considering international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.</li></ul><br>
<p></p>
<p><b>
Job Requirements:</b></p><br>
<p></p>
<p><b>
Qualification and Experience</b></p>
<ul>
<li>Diploma or Bachelor's degree in Hospitality, Retail Management, or related field preferred.</li>
<li>0 -1 years of experience in front office, guest services, or luxury retail environments.</li>
<li>Experience with POS systems and guest-facing platforms.</li></ul><br>
<p></p>
<p><b>
Skills</b></p>
<ul>
<li>Excellent customer service and multitasking skills.</li>
<li>Salesmanship and product knowledge.</li>
<li>Strong interpersonal and communication abilities.</li>
<li>Detail-oriented with high grooming and presentation standards.</li>
<li>Fluent in English; Arabic is a plus.</li></ul><br>
<p></p>
<p><b>
Job Context:</b></p>
<ul>
<li>The Amaala Yacht Club aims to be recognized as the unrivalled yacht club on the Red Sea coast attracting, encouraging and involving members and visitors to Amaala in the enjoyment of yachting and other water-based pursuits and a shared commitment to ocean health.</li></ul></div></div></div></div></div><p></p>

Coordinator - Reception and Retail

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>As a FENDI Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
 </b></h3><p></p><p><b>Main Responsibilities
</b></p><ul><li>Lead individual sales and achieve performance targets and KPIs
</li><li>Engage in upselling, cross selling and multiple selling for all product categories
</li><li>Grant an outstanding service to the clients in compliance with the company guidelines
</li><li>Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
</li><li>Manage customer service quality, to meet customer expectations by offering professionalism and human touch
</li><li>Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
</li><li>Support the store operations activities.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>2+ years&rsquo; experience in Fashion/Luxury sales
</li><li>Bachelor&rsquo;s Degree or equivalent is preferred
</li><li>Passion for retail and fashion trends
</li><li>Excellent communication skills, self-reliant, friendly and patient
</li><li>Organization, professionalism, self-confidence
</li><li>Fluent English, additional languages will be a plus.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
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In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

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