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clinical pharmacy specialist

Community Medical Group

<div>Summary
The Contestation Specialist will review medical and pharmacy claims, eligibilities and supporting medical documents to identify contestation and recovery opportunities with the Health Plans. Will also monitor, track and report success of the contestation process.
Duties and Responsibilities<div><ul><li>
Review medical and pharmacy claims data, eligibility files, and medical documents to identify opportunities for contestation.</li><li>
Responsible for creating, improving and maintaining contestation Policy and Procedures.</li><li>
Responsible for tracking and monitoring on a weekly/monthly basis eligible claim for contestation.</li><li>
Establish good and effective communication with Health Plans.</li><li>
Submit contestation requests and support documentations to Health Plans within established filing deadlines and contractual requirements.</li><li>
Work closely with Network and Contracting department to review and recommend changes based on claims behavior.</li><li>
Report to Network and Contracting open contestation cases, recoveries, aging, trends, and financial impact.</li><li>
Create and maintain a set of tracking reporting.</li><li>
Analyze complex healthcare claims, eligibility, and pharmacy data regarding healthcare costs and utilization and make recommendations based on relevant findings.</li><li>
Keep record of contestation submissions, supporting evidence, correspondence, recoveries, and payment outcomes.</li><li>
Ensure compliance with Health Plan requirements, contractual obligations, regulatory guidelines, and internal policies related to contestation activities.</li><li>
Perform other duties as assigned.</li></ul></div>
Qualifications
Education/Experience:<div><ul><li>
Bachelor&rsquo;s degree in business, finance, computer science, engineering, economics or related field preferred.</li><li>
At least 3-5 years of professional experience in claims-based healthcare analytics with a payer, provider, or related healthcare entity. Value-based care experience preferred.</li><li>
Certified Subrogation Recovery Professional (CSRP) certification is a plus.</li><li>
Familiarity with healthcare reimbursement methodologies and calculations such as DRGs, Revenue Codes, CPT Codes, bundled payments, etc.</li><li>
Knowledge of health insurance financial business cycle, healthcare quality reporting, and benchmarking.</li><li>
Knowledge of healthcare claims; differences between institutional vs professional billing and various sites of care/service</li><li>
Advanced or higher proficiency in Microsoft Excel.</li><li>
Experience with Power BI, Tableau, or Microsoft SQL preferred.</li><li>
Bi-lingual Spanish/English preferred.</li></ul></div> 
Skills:<div><ul><li>
Possess personal qualities of integrity, credibility, and commitment to corporate mission.</li><li>
Thoroughness and attention to detail.</li><li>
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.</li><li>
Excellent people skills, with an ability to partner with a dynamic leadership team.</li><li>
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.</li><li>
Ability to work with individuals within and outside the organization, in professional and courteous manner.</li><li>
Demonstrated ability to successfully plan, organize and manage projects.</li><li>
Organized and able to manage competing priorities.</li><li>
Resourcefulness in problem solving.</li><li>
Detail and financial oriented.</li><li>
Strong written and verbal communications skills.</li><li>
Must be highly flexible; able to accommodate changing needs of the department.</li></ul></div> 
Nature of Work<div><ul><li>
Job duties require exercise of discretion in selecting from established alternatives to situations which arise on the job.</li><li>
May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.</li></ul></div></div>

Contestation Specialist

The START Center for Cancer Research

<div>The START Center for Cancer Research (&ldquo;START&rdquo;) is the world&rsquo;s largest early phase site network, fully dedicated to oncology clinical research. To date, over 45 therapies conducted at START locations have obtained FDA/EMA approval. 


The START Center for Cancer Research is seeking a Director of Nursing &amp; Study Operations. The Director of Nursing &amp; Study Operations is a dual-function leadership role responsible for the oversight and performance of START&rsquo;s nursing teams and clinical research operations. This role ensures compliant, efficient, and high-quality care and study conduct across departments, while supporting START&rsquo;s goals for study growth, operational excellence, and patient care. The Director leads Clinical Research Coordinators, Medical Records, Data Coordinators, Clinic Nurses, Infusion Nurses, Nurse Navigators, Referral Intake and Scheduling teams. The position works collaboratively across departments including Quality, Regulatory, Finance, and Site Development. 
Work Schedule: 
Monday-Friday 8:00am-5:00pm 
Essential Responsibilities

Leadership &amp; Oversight
<ul>
<li>Provide effective, proactive leadership to Clinical Research Coordinators, Data Coordinators, Medical Records staff, Clinic Nurses, Infusion Nurses, Nurse Navigators, Referral Intake and Schedulers.</li>
</ul><ul><li>Provide training, coaching, and development for direct reports, ensuring ongoing competency and alignment with START&rsquo;s values and expectations.</li>
</ul><ul><li>Promote high-quality, patient-centered care and research delivery across clinical and study workflows.</li></ul> 


Operational Management
<ul>
<li>Oversee processes for referral intake, scheduling, patient navigation, study startup, and protocol feasibility.</li>
<li>Supervise implementation of CTMS, EHR, and other clinical documentation systems.</li>
<li>Ensure accurate and timely data capture, monitor engagement, and audit preparedness across departments.</li>
<li>Oversee use of effective workflows and SOPs; lead ongoing review and revision efforts.</li></ul> 


Clinical &amp; Study Collaboration
<ul>
<li>Serve as clinical and operational liaison to investigators, quality team, regulatory, pharmacy, and global shared services.</li>
<li>Partner with leaders to ensure compliant delivery of care within the scope of research protocols.</li>
<li>Support review and feasibility assessment of new protocols with attention to nursing and operational capacity.</li>
<li>Ensure equitable study allocation and ongoing support for study teams.</li></ul> 


Process Improvement &amp; Strategic Support
<ul>
<li>Use continuous improvement techniques to streamline workflows and resolve care or operational bottlenecks.</li>
<li>Track key metrics across referrals, screening, enrollment, and patient satisfaction.</li>
<li>Participate in strategic initiatives and regional projects to expand access and improve operational performance.</li>
<li>Collaborate with quality and compliance teams to uphold all applicable federal, GCP, and GDPR regulations.</li>
<li>Other duties may be assigned at any time.</li></ul> 


Required Education and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Nursing or Health-related field</li>
<li>RN license in good standing with state</li>
<li>Minimum 5 years of leadership experience in oncology clinical research</li>
<li>CITI GCP training</li>
<li>Strong working knowledge of federal clinical research regulations, GCP, and GDPR</li>
<li>Familiarity with Microsoft Office applications and EHR/CTMS systems</li></ul> 


Preferred Education and Experience:
<ul>
<li>Advanced degree (MSN, MHA, MBA, or related)</li>
<li>ONS/ONCC chemotherapy immunotherapy certificate</li>
<li>Oncology Certified Nurse (OCN)</li></ul> 


Physical &amp; Travel Requirements:
<ul>
<li>Approximately 80% of time is spent sitting</li>
<li>Very fast-paced and ever-changing healthcare environment</li>
<li>Demanding deadlines and constant knowledge updates required</li>
<li>Works closely with physicians and cross-functional teams</li>
<li>Intermittent travel to support site activation and training (&lt;10%)</li></ul> 


Best-in-Class Benefits and Perks

We value our employees&rsquo; time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:
<ul>
<li>Comprehensive health coverage: Medical, dental, and vision insurance provided</li>
<li>Robust retirement planning: 401(k) plan available with employer matching</li>
<li>Financial security: Life and disability insurance for added protection</li>
<li>Flexible financial options: Health savings and flexible spending accounts offered</li>
<li>Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided</li>
<li>Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.</li></ul> 


More about The START Center for Cancer Research

Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world&rsquo;s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. 


Learn more at STARTresearch.com. 


Ready to be part of a team changing the future of cancer treatment?

Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online. 


We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</div>

Director of Nursing & Study Operations

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
Answers and responds to patient call lights/request promptly by informing appropriate staff member of patient's request and ensuring effective resolution.</li><li>
Answers telephone before third ring and relays message to appropriate personnel in a timely manner.</li><li>
Performs all secretarial duties in a timeframe consistent with hospital policies and within time allotted. This includes but not limited to: 
a. Maintains and uses appropriate records.
 
b. Maintains admission and discharge sheet.
 
c. Maintains transport log.
 
d. Maintains assignment sheet.
 
e. Enters patient information accurately into computer in a timely manner.
 
f. Maintains Physician call log.
</li><li>Maintains professionalism in greeting and directing visitors; efficiently handling all deliveries and, providing information in a competent manner.</li><li>
Operates all equipment in accordance with manufacturer's recommendations and/or hospital policy and procedure and assures timely communication of needed repairs to the appropriate department.</li><li>
Keeps Nurse Manager/Team Leader and/or Charge Nurse updated regarding unit issues in a timely manner.</li><li>
Performs newly assigned duties upon completion of training and cooperates in floating while demonstrating positive attitude.</li><li>
Submit ideas for improvements or changes needed to improve department operation.</li><li>
Willingly participates in cross training in order to increase job knowledge and skills.</li><li>
Assists in orientation of new nursing personnel as assigned by charge nurse, team leader or unit director.</li><li>
Performs effectively during crisis or emergency situations by: 
a. Maintains availability.
 
b. Responds to stat and emergency requests and orders.
 
c. Removes unnecessary equipment and items obstructing patient access.
 
d. Demonstrates initiative in monitoring other patients and visitors during emergency situations.
</li><li>Prepares chart and kardex on each patient admitted to the nursing unit, including patient labeling of all chart materials, accurately inputting nursing orders into the computer system.</li><li>
Keeps chart materials along with associated tabs in order at all times, adding necessary forms with patient's name and medical record number as needed.</li><li>
Transcribes physician orders under the supervision of a Registered Nurse alerting the charge/primary nurse to all stat orders or illegible writing and do not use abbreviations.</li><li>
Pulls copies of new orders promptly and scans to pharmacy copy to the pharmacy and the nursing copy to the assigned nurse assuring that patient label is on all copies.</li><li>
Files printed patient records on chart in a timely manner.</li><li>
Completes all non-computerized forms and requisitions legibly (cytology, blood bank, dietary, etc).</li><li>
Maintains par levels of forms, materials, and supplies. 
a. Evaluates adequacy of supplies.
 
b. Maintains equipment inventory.
 
c. Maintains a supply of prescription pads at all times.
 
d. Follows through on back ordered items.
 
e. Discards old forms presently not in use.
</li><li>Promotes a professional environment by: 
a. Avoiding social conversation at front desk
 
b. Maintains appropriate demeanor at all times.
</li><li>Consistently demonstrates etiquette as evidenced by the following: 
a. Greets the caller.
 
b. States the department name.
 
c. States their own name.
 
d. Asks &quot;How may I help you?&quot;
 
e. Offers the option to the caller to hold or be called back.
 
f. Ends the call with &quot;Is there anything else I can help you with?&quot;
 
g. Refrain from personal phone calls (unless emergency situation occurs).
</li><li>Maintains clean, safe and functional working environment in the nursing unit:</li><li>
Maintains log for temperature, humidity, refrigerator, eyewash station and fluid/blanket warmers. 
a. Minimizes clutter regularly.
 
b. Maintains equipment and chart backs.
 
c. Initiates call for service/repair as necessary and informs Nurse Manager.
 
d. Troubleshoots problems with computer.
</li><li>Maintains updated staff directory.</li><li>
Able to print case cards, resource maps from MHS system and added emergency cases.</li><li>
Print accurate on-call schedules.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
None</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
High School or GED equivalent plus medical terminology preferred.</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
1-2 years experience, preferrably within healthcare.</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Unit Secretary ICU

Nicklaus Children's Health System

<div>
 
 Description
 
 
 
 
 Job Summary
 
 
 
 Assumes responsibility in association with Physicians and Leaders to serve as a liaison for the "community" (referring physicians, patients and families) and other MCH Physicians. Assesses, plans, implements, evaluates, and supervises individual patient care according to organizational policies and procedures. Establishes early contact with first year cancer patients to eliminate barriers to timely diagnosis and treatment by coordination of referrals from physicians and health care facilities. Providing a significant level of patient education related to illness and planned treatment. Providing patients with resources and linkages including community and patient/family support and assisting in meeting cancer-related needs as identified by patients and families.
 
 
 
 Job Specific Duties
 
 
 
 <ul>
 <li>
 Ensures safe and efficient patient care. Works closely with physicians in all specialty areas to coordinate and communicate the patient&rsquo;s care plan.
 </li>
 <li>
 Ensures further development of a collaborative and streamlined transitional patient and family process and physicians in the community and/or other related services.
 </li>
 <li>
 Works and collaborates with multidisciplinary teams to maintain and implement up-to-date coordinated patient care; communicates with all members of the healthcare team on behalf of the patient.
 </li>
 <li>
 Ensures clinical protocols to refer patients to appropriate specialist for diagnosis and treatment. Assists patients/families in obtaining referrals/appointments with needed specialists.
 </li>
 <li>
 Collaborates w/ multi-disciplinary team to provide support as appropriate to the clinical situation.
 </li>
 <li>
 Identifies and eliminates health care system barriers to ensure timely access to quality medical and clinical care.
 </li>
 <li>
 Proactively develops &amp; enhances clinical processes with the goal of providing an excellent quality clinical experience for patients. Assures smooth transition of inpatient/outpatient experiences.
 </li>
 <li>
 Communicates with referring physician&rsquo;s office for the patient&rsquo;s and physician&rsquo;s needs. Serves as liaison to community organizations for ongoing information and support services.
 </li>
 <li>
 Identifies, informs &amp; educate patients about their disease. Provides educational &amp; materials to parents. Develops care plans to enhance education &amp; satisfaction; addresses clinical concerns.
 </li>
 <li>
 Works with Marketing and outreach departments to educate referring physicians and facilities on available services.
 </li>
 <li>
 Collaborates in the screening and referral of patients for eligibility for research clinical trials.
 </li>
 <li>
 Serves as a nurse liaison to facilitate services on patient management and leads in the coordination of complex care across a continuum of care from admission and procedure through outpatient follow-up.
 </li>
 <li>
 Ensures communication between staff &amp; physicians; responsible for arranging appointments &amp; follow-up; serve as a front-line resource to obtain records, test results, &amp; other clinical information.
 </li>
 <li>
 Functions as clinical expert/role model for the Pediatric Oncology Department, identifying clinical and communication issues.
 </li>
 <li>
 Utilizes data obtained to integrate evidence practice into patient care processes.
 </li>
 <li>
 Along with administrative staff, keeps meticulous data of physician and patient inquiries, including outcomes related to timeliness of communication, completed referrals and outcomes.
 </li>
 <li>
 Disseminates new information across the institution and the community, and remains current and at the cutting edge of specialty.
 </li>
 <li>
 Promotes a safe &ldquo;error free&rdquo; working environment by consistently performing thorough hand-offs, supporting infection prevention, and other patient safety measures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Nursing - BSN degree or currently enrolled in accredited BSN program with expected graduation date within 6 months of hire date
 </li>
 <li>
 American Heart Association BLS - maintain active and in good standing throughout employment
 </li>
 <li>
 RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) &ndash; maintain active and in good standing throughout employment
 </li>
 <li>
 2-4 years of experience in oncology nursing
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Nursing preferred.
 </li>
 <li>
 Specialty certification is preferred.
 </li>
 <li>
 Pediatric nursing in an acute care setting preferred.
 </li>
 <li>
 Strong interpersonal communication skills.
 </li>
 <li>
 Ability to communicate effectively both verbally and in writing.
 </li>
 <li>
 Well versed in conflict management skills.
 </li>
 <li>
 Good analytical and deduction skills.
 </li>
 <li>
 Sympathetic and emotionally supportive to patients and families.
 </li>
 <li>
 Strong organizational skills.
 </li>
 <li>
 Able to multi-task.
 
 
 </li>
 </ul>
 
 Job
 
 
 
 Nursing - Clinical
 
 
 
 Department
 
 
 
 NURSING PROFESSIONAL PRACTICE-2100-860010
 
 
 
 Job Status
 
 
 
 Professional
</div>

Nurse Navigator- Pediatric Oncology (Full Time, Days)

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
CC019980 Research Admin Payroll Control
Job Description Summary:
The Urology Research Registry Abstractor is responsible for reviewing patient medical records to extract, code, analyze, and enter detailed urologic clinical data into institutional, state, and national research and quality registries. This role supports clinical outcomes research, quality improvement initiatives, resident and fellow education, grant-funded research projects, and regulatory reporting within the Department of Urology. Proficiency with redcap software and database management.
Position Responsibilities<ul><li>
Performs the screening of participant patients, following the assigned research requirements and protocol.</li><li>
Proficiency with REDCap software and database management.</li><li>
Review inpatient and outpatient medical records for urologic conditions, including but not limited to:<ul><li>
Prostate, bladder, kidney, and testicular cancers</li><li>
Benign prostatic hyperplasia (BPH)</li><li>
Nephrolithiasis (kidney stones)</li><li>
Reconstructive urology procedures</li><li>
Robotic and minimally invasive surgical procedures</li></ul></li><li>
Abstract and code diagnoses, procedures, pathology findings, cancer staging, biomarkers, complications, treatments, recurrence data, and clinical outcomes.</li><li>
Enter, validate, and maintain high-quality data in institutional databases and specialty registries.</li><li>
Perform case finding through pathology reports, operative reports, clinic schedules, tumor boards, and EHR reporting tools.</li><li>
Conduct regular data audits ensuring completeness and accuracy.</li><li>
Ensure compliance with registry standards, accreditation requirements, research protocols, and reporting deadlines.</li><li>
Assist faculty, fellows, residents, and medical students with retrospective chart reviews and research dataset preparation.</li><li>
Generate datasets for abstracts, manuscripts, presentations, quality improvement projects, and grant submissions.</li><li>
Participate in departmental research meetings, tumor boards, and quality improvement committees as needed.</li><li>
Support preparation of reports for internal review, institutional benchmarking, and national comparisons.</li><li>
Assist with preparation and submission of IRB applications, amendments, continuing reviews, and study closures.</li><li>
Maintain study documentation, regulatory binders, and research files in accordance with institutional and federal guidelines.</li><li>
Ensure all data abstraction activities align with approved IRB protocols.</li></ul>
Qualifications<ul><li>
License/Registration/Certification<ul><li>
Preferred: RHIT (Registered Health Information Technician), RHIA (Registered Health Information Administrator), CCS (Certified Coding Specialist), CPC (Certified Professional Coder), or Active CITI Program certification in Human Subjects Research.</li></ul></li><li>
Education<ul><li>
Bachelor&rsquo;s degree in Health Information Management, Nursing, Public Health, Clinical Sciences, or related field required.</li></ul></li><li>
Experience<ul><li>
2+ years of clinical data abstraction, registry management, coding, or clinical research experience required.</li><li>
Experience in surgical, oncology, or urology preferred.</li><li>
Experience in an academic medical center or teaching hospital preferred.</li><li>
Experience working with IRB protocols and regulatory documentation preferred.</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Research Registry Abstractor Urology

<div><h2 class="jobSectionHeader"><div>Description</div></h2><div>
Job Summary:</div>
<div>Provides administrative support for the cardiologists and cardiology support staff. Assists in the contact for recruitment of all cardiology, and interventional heart program, candidates as needed. Responsible for assisting in the on-boarding of new staff for Cardiology department. Manages cardiology meetings, events, and projects as needed.</div><h2 class="jobSectionHeader"><div>
Qualifications</div></h2><div>
Minimum Job Requirements:</div>
<ul><li>4 -5 years medical office/administrative experience</li>
<li>Prior healthcare customer service experience required</li></ul>
<div>Knowledge/Skills/Abilities</div>
<ul><li>High school education or equivalent preferred</li>
<li>Excellent communication skills, both verbally and in writing
</li><li>Ability to maintain confidentiality of sensitive information</li>
<li>Ability to interpret, adapt and react calmly under stressful conditions</li>
<li>Ability to use logical thinking to interpret data and solve a broad range of problems
</li><li>Ability to work independently and be flexible with minimal supervision
</li><li>Ability to manage multiple tasks simultaneously</li>
<li>Able to relate cooperatively and constructively with patients, co-workers, and physicians
</li><li>Strong problem-solving and critical thinking skills</li>
<li>Proficient in word processing, desktop publishing, database management and internet</li></ul>
<div>Job Specific Duties:</div>
<ul><li>Responsible for coordination of interviews for physician and program leadership candidates; prepares itineraries and agendas and ensures smooth interview process for applicants and candidates.</li>
<li>Prepares for weekly cardiology operations and leadership meetings; maintains and distributes minutes as needed.</li>
<li>Serves as primary liaison between Global Health and Cardiology department; assists in care planning and coordination.
</li><li>Supports all cardiology administrative assistants.</li>
<li>Answers and screens calls for physician(s) regarding patients, medical results, pharmacy prescriptions and refills in a professional manner. Takes messages as needed.
</li><li>Assists physician(s) in filling out credentialing applications, medical license requirements and current memberships.</li>
<li>Checks documentation being submitted for physician's attention to ascertain all relevant data, files, signatures, etc. are included</li>
<li>Gathers data for general information purposes or special reports, contacting other employees, departments, agencies, and individuals for additional documents and/or reports as necessary.</li>
<li>Schedules appointments and maintains physician's/administrator&rsquo;s calendar, recording such items as medical conferences, rounds, schedules, consultation requests, etc.</li>
<li>Acts as liaison between employees, agencies, and other physician practices.</li>
<li>Maintains a log of physician&rsquo;s/administrator&rsquo;s group contracts and needed Continuing Medical Education credits, paid time off (PTO), and all associated expenses and teaching hours.</li>
<li>Processes all travel applications for the physician(s). Makes travel arrangements including hotel reservations.</li>
<li>Transcribes letters, memoranda, medical examinations, clinical referrals, case summaries, initial workups, consent forms, laboratory reports and/or research summaries.</li>
<li>Prepares PowerPoint presentations for meetings and forums. Prepares and maintains medical records and documents such as abstracts and medical case histories.</li>
<li>Serves as primary contact for Cardiology administration; coordinates with Marketing/PR for interviews.</li></ul><h2 class="jobSectionHeader"><div> 
Job:</div></h2>
Clerical/Administrative 
<h2 class="jobSectionHeader"><div>
Department:</div></h2>
NCPS-PEDIATRIC CARDIOLOGY-3100-467711 
<h2 class="jobSectionHeader"><div>
Job Status:</div></h2>
Professional</div>

Office Coordinator - Cardiology (Full Time, Days)

Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
 
Leasing Specialist
 
Job Title: Leasing Specialist
 Division: Multifamily
 Status: Non-Exempt
 
JOB SUMMARY: The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
 
<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 <ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
#LI-ED2
 
WHAT WE OFFER: 
<ul>
<li>Competitive Salaries & Bonuses</li>
<li>Medical, Dental & Vision Plans</li>
<li>401(k) Plan with Employer Matching Contributions</li>
<li>Paid Time Off (PTO) & 10+ Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Paid Birthday Off (Multifamily)</li>
<li>Flexible Spending Accounts</li>
<li>Company-Paid Long-Term Disability</li>
<li>Company-Paid Life Insurance</li>
<li>Short-Term Disability</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Pre-Tax Commuter Benefit (Corporate)</li>
<li>Wellness Perks</li>
<li>FinFit Financial Wellness Program</li>
<li>Legal Resources</li>
<li>Employee Apartment Discount</li>
<li>Employee Referral Program</li>
<li>Employee Assistance Program</li>
<li>Tuition Reimbursement</li>
<li>Insta Pay Eligible</li>
<li>Volunteer & Community Service Opportunities</li>
<li>Employee Recognition & Awards</li>
</ul>
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
 
Veteran Friendly
 This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
 Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Leasing Specialist

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