b2b sales specialist

sales coordinator

sales specialist

social media specialist

admin support

customer support specialist

InterSystems

<div>
 As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers from our technology partners create and support their applications in real world environments. You will have the opportunity to work with some of the world&rsquo;s leading organizations in healthcare, finance, telecommunications, and other industries. This position will also encourage and prepare you to take on other growth opportunities within the organization.
 <br/>
 <br/>
 A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career. Depending on your level of experience the training program can include classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ready to work with the product support team.
  </li>
  <li>
   Provide immediate response to customer inquiries in accordance with service standards.
  </li>
  <li>
   Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
  </li>
  <li>
   High debugging and troubleshooting skills to identify the application issues.
  </li>
  <li>
   Supporting the application support team troubleshooting the reported issues.
  </li>
  <li>
   Provide advice and best practices to Partners for technical areas such as networks, configurations, architectures etc.
  </li>
  <li>
   Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
  </li>
  <li>
   Escalate Open (unresolved) problems in accordance with current policies and procedures.
  </li>
  <li>
   Participate of preparing training materials for technical courses such as system custom development or reporting.
  </li>
  <li>
   Participate of preparing of technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to&rsquo;s.
  </li>
  <li>
   Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
  </li>
  <li>
   Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
  </li>
  <li>
   Participate in on-site technical training if required.
  </li>
  <li>
   Participate in on-site technical support if required.
  </li>
  <li>
   Participate in the on call support 24-hour roster service, to ensure support is always available for our customers.
  </li>
  <li>
   Preferably experience with Hospital&rsquo;s business workflows.
  </li>
  <li>
   Support the application specialist in analysing complex root causes of incident tickets. The goal is to improve the client&rsquo;s experience with the system by resolving issues effectively and efficiently.
  </li>
  <li>
   Assist the Product and Implementation teams by providing insights to make the product more consistent, robust, and user-friendly. Support them by reporting and testing product tickets when needed to improve the client experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Preferably experience with Hospital&rsquo;s business workflows.
  </li>
  <li>
   Preferably strong Knowledge in InterSystems Object Script: Experience in working with and troubleshooting routines, stored procedures, and objects.
  </li>
  <li>
   Preferably Expertise in IRIS Tables and Globals: understanding of how persistent classes and tables relate to globals, including default global mapping and manual mappings.
  </li>
  <li>
   Performance Troubleshooting: Skilled in diagnosing and improving performance issues in stored procedures, SQL queries, and data extracts or reports, especially those using Cach&eacute; ObjectScript.
  </li>
  <li>
   Experience of web-oriented languages, including HTML, and Java script.
  </li>
  <li>
   Experience with SQL, data analysis and database methodologies
  </li>
  <li>
   Preferably experience with HL7 technologies.
  </li>
  <li>
   Knowledge of programming languages &ndash; ideally Java or C++
  </li>
  <li>
   Experience working in software not limited to a Developer, Quality Engineer, and/or Solutions Architect
  </li>
  <li>
   Experience with data analysis and database methodologies
  </li>
  <li>
   Be able to design and write technical documents.
  </li>
  <li>
   Well-versed in Internet / Intranet concepts and Microsoft IIS.
  </li>
  <li>
   Preferably experience within InterSystems products (IRIS, Ensemble) is required.
  </li>
  <li>
   BS or MS in Computer Science or equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About InterSystems
  <br/>
  <br/>
 </strong>
 InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24&times;7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit
 <strong>
  InterSystems.com
 </strong>
 .
</div>


Technical Support Specialist

United Githa Company

<p>We are seeking a skilled and dedicated Odoo ERP Technical Support Specialist to join our team. The ideal candidate will have strong hands-on experience with Odoo ERP systems and be capable of providing both technical and functional support to ensure smooth day-to-day operations.</p><p>Key Responsibilities:</p><ul><li>Provide first-line technical support for Odoo ERP system users.</li><li>Troubleshoot, diagnose, and resolve issues related to Odoo modules (Sales, Inventory, Accounting, Manufacturing, etc.).</li><li>Customize, configure, and optimize Odoo modules to meet business needs.</li><li>Collaborate with internal teams to implement new features, integrations, and upgrades.</li><li>Develop and maintain system documentation and user guides.</li><li>Train and support staff on Odoo functionalities.</li></ul><p>Qualifications:</p><ul><li>Proven experience as an Odoo ERP Specialist / Support Engineer / Technical Consultant.</li><li>Strong understanding of Odoo modules and ERP workflows.</li><li>Knowledge of Python, PostgreSQL, and Odoo architecture is a plus.</li><li>Familiarity with Linux environments and server management.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul><p>If you are passionate about ERP systems and want to contribute your expertise to a growing company, we&rsquo;d love to hear from you.</p><p>Job Types: Full-time, Part-time</p><p>Pay: &#65020;4,000.00 - &#65020;6,000.00 per month</p><p>Expected hours: 20 per week</p><p>Experience:</p><ul><li>Do you have experience in Odoo erp system ?  : 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul><p>Location:</p><ul><li>Riyadh (Preferred)</li></ul>

Odoo ERP Technical Support Specialist

<div><p><b>Line of Service
</b></p>Internal Firm Services
<p></p><p><b>Industry/Sector
</b></p>Not Applicable
<p></p><p><b>Specialism
</b></p>Managed Services
<p></p><p><b>Management Level
</b></p>Manager
<p></p><p><b>Job Description &amp; Summary
</b></p>At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
<br>
<br>
Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
<p></p><div><p>The Tech Delivery Enablement Specialist role focuses on supporting project delivery lifecycles and enabling tools and assets within PwC&rsquo;s Technology Managed Services. The position involves coordination, onboarding, documentation management, and deployment of reusable assets to improve operational efficiency and standardization.
</p><ul><li><p>Delivery coordination and support: The specialist maintains project delivery plans, tracks milestones, manages resource profiles, identifies delivery risks and dependencies, and collaborates with third-party vendors to fill capability gaps. They also act as the SME for vendor Joint Business Reviews (JBRs).
</p></li><li><p>Transition and asset management: Responsibilities include coordinating onboarding activities post-contract, distributing onboarding kits and documentation, tracking readiness during transitions, researching and evaluating new delivery tools, maintaining standardized templates and documentation, and improving toolsets based on feedback.
</p></li><li><p>Reporting and enablement: The specialist supports updating delivery performance dashboards, preparing review materials for leadership, collaborating with analytics teams, maintaining knowledge repositories, conducting training sessions, and promoting consistent use of reusable delivery assets.<br>
</p></li></ul><p></p><div><div><p><b>Key Responsibilities<br>
</b></p></div><p></p><div><p>Delivery Support &amp; Coordination
</p></div><div><ul><li><p>Assist in maintaining integrated project delivery plans, tracking milestones, resource capacity, sprint health, and backlogs.
</p></li></ul></div><div><ul><li><p>Collaborate with workstream leads to identify delivery risks, dependencies, and impediments.
</p></li></ul></div><div><ul><li><p>Initiate and track resource profile requests from our different delivery channels .
</p></li></ul></div><div><ul><li><p>Work with third party vendors to identify profiles to fill internal capability gaps.
</p></li></ul></div><div><ul><li><p>Act as the JBR SME to initiate , refresh, and track vendor JBRs .<br>
</p></li></ul></div><p></p><div><p>Transition &amp; Mobilization Support
</p></div><div><ul><li><p>Support the coordination of onboarding activities post-contract award, including knowledge transfer and team mobilization tasks.
</p></li></ul></div><div><ul><li><p>Distribute and maintain onboarding kits, SOPs, and project startup documentation.
</p></li></ul></div><div><ul><li><p>Track readiness and flag risks or delays during transition phases.<br>
</p></li></ul></div></div><p></p><div><div><p>Asset &amp; Tool s Management
</p></div><div><ul><li><p>Research new delivery tools, gather pricing, lead evaluations, and provide findings and recommendations to leadership.
</p></li></ul></div><div><ul><li><p>Support the curation and upkeep of standardized delivery templates, trackers, dashboards, and playbooks.
</p></li></ul></div><div><ul><li><p>Manage documentation version control, storage, and accessibility for delivery teams.
</p></li></ul></div><div><ul><li><p>Gather feedback from active engagements to improve existing toolsets and frameworks.<br>
</p></li></ul></div><p></p><div><p>Reporting &amp; Dashboards
</p></div><div><ul><li><p>Support the updating of delivery performance dashboards and governance trackers with project data (KPIs, issues, resources, etc.).
</p></li></ul></div><div><ul><li><p>Assist in preparing delivery review materials for Monthly/Quarterly Service Reviews and internal leadership reporting.
</p></li></ul></div><div><ul><li><p>Collaborate with data analytics teams to integrate reporting sources when needed.<br>
</p></li></ul></div><p></p><div><p>Knowledge &amp; Enablement
</p></div><div><ul><li><p>Maintain internal repositories for delivery enablement assets and knowledge articles.
</p></li></ul></div><div><ul><li><p>Conduct training or onboarding sessions for new team members on tools, frameworks, and delivery standards.
</p></li></ul></div><div><ul><li><p>Help promote consistency in the use of reusable assets across different projects.<br>
</p></li></ul></div><p></p><div><p><b>Required Skills &amp; Experience<br>
</b></p></div><p></p><div><p>Professional Experience
</p></div></div><div><div><ul><li><p>Exposure to agile delivery environments, managed services, or consulting projects.
</p></li></ul></div><div>Experience with service transition, project coordination, reporting , and tracking .<br>
<ul><li>
</li></ul></div><p></p><div><p>Technical &amp; Delivery Knowledge
</p></div><div><ul><li><p>Understanding of cloud, cyber, AES, digital workplace, and ITSM.
</p></li></ul></div><div><ul><li><p>Experience working with and managing relationships with third party vendors.
</p></li></ul></div><div><ul><li><p>Familiarity with delivery methodologies: Agile, ITIL, Waterfall, or hybrid models.
</p></li></ul></div></div></div><p></p><p><b>Minimum years experience required
</b></p><ul><li><div><p>Soft Skills
</p></div><div><ul><li><p>Strong English and Arabic reading and writing skills.
</p></li></ul></div><div><ul><li><p>Strong communication , organization, and coordination skills.
</p></li></ul></div><div><ul><li><p>Ability to work independently and manage multiple delivery support tasks.
</p></li></ul></div><div><ul><li><p>Comfortable collaborating across technical, operational, and commercial teams.<br>
</p></li></ul></div><p></p><div><p>Preferred Qualifications
</p></div><div><ul><li><p>Bachelor's degree in information systems , Engineering, Business, or related fields.
</p></li></ul></div><div><ul><li><p>Certifications in ITIL, Agile, or PMP are advantageous .
</p></li></ul></div><div><ul><li><p>Experience in knowledge management, content governance, or delivery tool configuration is a plus.
</p></li></ul></div></li></ul><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 29 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p><p></p><p><b>Available for Work Visa Sponsorship?
</b></p><p></p><p><b>Government Clearance Required?
</b></p><p></p><p><b>Job Posting End Date</b></p></div><p></p>

Tech Delivery Enablement Specialist

Parsons

<div><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
</p><p></p><p>When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
</p><p></p><p><b>Job Description:
</b></p><p>Parsons is looking for an amazingly talented <b>PMIS Technical Specialist </b>to join our team! In this role you will get to <b>contribute your expertise in the implementation of project management information systems on our large client Programs and grow as a member of the implementation delivery team at Parsons in EMEA. At this level, the PMIS Specialist has sufficient training, technical expertise and exposure to the Project and program environment to work almost independently on assigned projects.
</b></p><p></p><p><b>What You'll Be Doing:
</b></p><ul><li><p>Responsible for PMIS implementation, configuration, and administration to meet client and project&rsquo;s requirements.
</p></li><li><p>Lead the development of integration scenarios between technologies such as PMIS and ERP or PMIS and any specialist technology platforms using APIs and manage the integration program.
</p></li><li><p>Be flexible enough to learn new technologies the company adopts on various implementation projects.
</p></li><li><p>Heavily utilize your programming skillsets in a technical role of maintaining applications.
</p></li><li><p>Lead information-gathering sessions with clients, analyze the information and prioritizing the requirements to gain understanding of the business needs and support their business plans.
</p></li><li><p>Perform data extraction from PMIS systems and build data models in PowerBi layer to allow visualizations for data analysis in PMIS.
</p></li><li><p>Prepare technical documentation and deliver technical training programs to the Client IT teams during the knowledge transfer phase on specialist technologies.
</p></li><li><p>Coordinate and review solutions designs with key stakeholders.
</p></li><li><p>Day-to-day software operation support for internal and external business partners.
</p></li></ul><p></p><p><b>What Required Skills You'll Bring:
</b></p><p>This is a technical role where you bring the below skillsets and experiences:
</p><ul><li><p>Bachelor&rsquo;s degree in computer science, Computer Application, IT or from relevant engineering field from an accredited University/ Institute.
</p></li><li><p>Minimum 5-7 years of related work experience working on IT implementation projects handling integration and programming, PMIS implementation.
</p></li><li><p>Experience in implementing/administering industry-leading PMIS solutions.
</p></li><li><p>You must have experience implementing market popular PMIS solutions like <b>PM Web </b>or <b>Unifier </b>and <b>demonstrate proficiency in Advanced Query-Based Reporting with SSRS along </b>with a good understanding of Business Analytics tools such as <b>Microsoft Power BI </b>with the ability to write <b>DAX Queries </b>.
</p></li><li><p>You must demonstrate <b>technical expertise using REST APIs </b>.
</p></li><li><p><b>Build integration programs using programming languages such as Java, .NET
</b></p></li><li><p>Knowledge and experience with project management and construction management environments is must.
</p></li><li><p>Professional written and verbal communication skills in English is required.
</p></li><li><p>Experience with client-facing roles is a bonus.
</p></li></ul><p></p><p><b>What Desired Skills You'll Bring:
</b></p><ul><li><p>Organizational, and interpersonal skills, as well as a demonstrated ability to interact effectively with project personnel and management.
</p></li><li><p>A collegiate, team-player attitude.
</p></li><li><p>Has the ability to adapt to new learning requirements to become self-proficient in new technology requests.
</p></li><li><p>Self-starter mentality.
</p></li><li><p>Ability to perform independent research to go through learning tracks and material on the web to solve technical problems.
</p></li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
<p></p><p>We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
</p><p></p><p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p></div>

PMIS - Technical Specialist

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.
 <br/>
 <br/>
 We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 As a Delivery Station Customer Service Associate, you will be responsible for:
 <br/>
 <br/>
 Communicating with customers directly in-person, in addition to communicating via phone and email
 <br/>
 <br/>
 Empathizing with and prioritizing customer needs
 <br/>
 <br/>
 Upholding company values and respecting every customer
 <br/>
 <br/>
 Resolving issues and setting appropriate expectations with customers
 <br/>
 <br/>
 Clearly understanding and responding appropriately to the issues that customers present
 <br/>
 <br/>
 Consistently composing grammatically correct, concise, and accurate written responses to customer issues
 <br/>
 <br/>
 Approaching problems logically and with good judgment to ensure the appropriate customer outcome
 <br/>
 <br/>
 Making quick and effective decisions on behalf of the customer
 <br/>
 <br/>
 Working a flexible Full-Time (40+ hours per week) schedule
 <br/>
 <br/>
 Performing the following tasks, with or without reasonable accommodation
 <br/>
 <br/>
 Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
 <br/>
 <br/>
 Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 Key job responsibilities
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 High School or equivalent diploma
 <br/>
 <br/>
 Previous experience in Customer Service
 <br/>
 <br/>
 Ability to effectively prioritize work time to ensure efficiency
 <br/>
 <br/>
 Experience with Windows Operating Systems and Microsoft Outlook
 <br/>
 <br/>
 Familiarity with multiple web browsers, data base searching and instant messenger tools
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Preferred qualifications
 <br/>
 <br/>
 <ul>
  <li>
   Arabic Speaker
  </li>
  <li>
   Bachelor Degree or equivalent work- related experience
  </li>
  <li>
   Proficiency in verbal and written communication skills
  </li>
  <li>
   Experience in understanding performance metrics and developing them to measure progress against key performance indicators
  </li>
  <li>
   Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq Q Tech General Trading
 <br/>
 <br/>
 Job ID: A3065349
</div>


Delivery Station Customer Service Associate, Customer Service

Mohammad Al Habib Real Estate Co. | محمد الحبيب العقارية

<div>
 <p>
  <strong>
   Mohammad Al-Habib Real Estate Investment Company
  </strong>
  is a family-owned and privately-held company that expresses legacy and noble lineage. Al-Habib company was founded in 1972 and specializes in real estate investments, developments, master plans, scouting land for urban projects, managing construction details with contractors, and designing commercial and residential communities that add value to the surrounding environment and people. Joining Al Habib Company provides flexibility and freedom to set your own pace. Your income will directly reflect your efforts, with no limits on what your hard-working can earn. To be a successful candidate for our company, you need to be goal-oriented, persevering, self-motivated, ambitious, and people-oriented. The rewards of being one of our team members are the potential for high earnings, status in the community, autonomy, time freedom, helping people, intellectual challenge, and satisfaction from those accomplishments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Brief:
  </strong>
 </p>
 <p>
  Responsible for receiving and handling customer inquiries, providing support and information related to the real estate sector, and ensuring the delivery of high-quality service that enhances customer satisfaction and loyalty. The role also includes following up on customer requests and complaints until they are resolved in a professional manner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Coordinate appointments between clients and sales, marketing, or maintenance teams.
  </li>
  <li>
   Follow up on customer requests to ensure timely execution.
  </li>
  <li>
   Receive complaints and feedback, and resolve or escalate them to the relevant department.
  </li>
  <li>
   Update the customer database and document all interactions.
  </li>
  <li>
   Contribute to enhancing the customer experience and propose solutions to improve service.
  </li>
  <li>
   Collaborate with internal teams to ensure smooth operations and customer satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Diploma or Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
  </li>
  <li>
   Previous experience in customer service, preferably in the real estate or sales sector.
  </li>
  <li>
   Strong communication skills in both Arabic and English.
  </li>
  <li>
   Proficiency in computer applications and CRM systems.
  </li>
  <li>
   Problem-solving skills and the ability to work under pressure.
  </li>
  <li>
   Professional appearance and courteous customer interaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Skills:
  </strong>
 </p>
 <ul>
  <li>
   Excellent communication and active listening skills.
  </li>
  <li>
   Strong organizational and time management abilities.
  </li>
  <li>
   Ability to work effectively within a team.
  </li>
  <li>
   Customer-focused with a commitment to service quality.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Representative

Amazon.com

<p></p><div><div><p>DESCRIPTION</p><div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.<br>
<br>
We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.<br>
<br>
Key job responsibilities<br>
Key job responsibilities<br>
As a Delivery Station Customer Service Associate, you will be responsible for:<br>
<br>
Communicating with customers directly in-person, in addition to communicating via phone and email<br>
Empathizing with and prioritizing customer needs<br>
Upholding company values and respecting every customer<br>
Resolving issues and setting appropriate expectations with customers<br>
Clearly understanding and responding appropriately to the issues that customers present<br>
Consistently composing grammatically correct, concise, and accurate written responses to customer issues<br>
Approaching problems logically and with good judgment to ensure the appropriate customer outcome<br>
Making quick and effective decisions on behalf of the customer<br>
Working a flexible Full-Time (40+ hours per week) schedule<br>
<br>
Performing the following tasks, with or without reasonable accommodation<br>
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)<br>
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled</div></div><div><p>
BASIC QUALIFICATIONS</p><div>
Key job responsibilities<br>
Basic qualifications<br>
<br>
High School or equivalent diploma<br>
Previous experience in Customer Service<br>
Ability to effectively prioritize work time to ensure efficiency<br>
Experience with Windows Operating Systems and Microsoft Outlook<br>
Familiarity with multiple web browsers, data base searching and instant messenger tools</div></div><div><p><br>
PREFERRED QUALIFICATIONS</p><div>
Preferred qualifications<br>
<ul><li>Arabic Speaker</li><li>Bachelor Degree or equivalent work- related experience</li><li>Proficiency in verbal and written communication skills</li><li>Experience in understanding performance metrics and developing them to measure progress against key performance indicators</li><li>Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>

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