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Foodics

<div><h3 class="jobSectionHeader"><b>Who Are We&#10067;</b><b><br>
</b></h3><p><i>We Are Foodics!</i> a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p></p><p><b>
The Job in a Nutshell
</b><br>
We are looking for those who are excited to be part of our team! As a Customer Support Specialist, you will handle clients&rsquo; inquiries and requests regarding Foodics products and overall incoming communication channels</p><p>
In short, you will be our first line of support for customers, with the primary goal of providing optimum service at all times!</p><p></p><p><b>
What Will You Do&#10067;</b></p><ul>
<li>Handle and provide the correct answers for client inquiries.</li>
<li>Escalate and follow up with concerned teams with Foodics in case any support is needed from their side until reaching case resolution.</li>
<li>Document communication logs into our CRM and ticketing systems with accuracy.</li>
<li>Train clients on using Foodics products using multiple virtual channels.</li>
<li>Report daily events to team leaders and highlight areas where more attention may be needed.</li>
</ul><p></p><p><b>What Are We Looking For&#10067;</b></p><ul>
<li>Bachelor&rsquo;s degree in any major. (Preferred)</li>
<li>0 - 1 year of experience in call center or customer service roles.</li>
<li>High fluency in the English language, especially speaking and communicating verbally. (Must)</li>
<li>Excellent typing skills (Must).</li>
<li>Comfortable and skilled in delivering training. (Preferred)</li>
<li>Willing to work hard and with autonomy to handle customer cases till case resolution.</li>
<li>Is naturally strong in communication, with great ability for problem-solving.</li>
<li>Comfortable in conducting routine tasks while maintaining quality standards.</li>
</ul><p></p><p><b>What We Offer You&#10071;</b></p><p>
We believe you will love working at Foodics!</p><ul><li><ul>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div>

Customer Support Specialist

Everhires

<div>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Respond to customer inquiries via phone, email, and chat, providing timely and effective solutions.
  </li>
  <li>
   Troubleshoot and resolve software issues, escalating complex problems to the technical team as needed.
  </li>
  <li>
   Educate customers on product features and best practices to enhance their experience and efficiency.
  </li>
  <li>
   Document customer interactions and feedback in our support ticketing system for future reference and improvements.
  </li>
  <li>
   Collaborate with product and engineering teams to relay customer feedback and contribute to product development.
  </li>
  <li>
   Stay updated on product features, industry trends, and best practices to provide informed support.
  </li>
  <li>
   Collaborate with various departments identify patterns in support requests and contribute to the development of knowledge base articles and FAQs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Excellent communication skills in Arabic and English, both written and verbal.
  </li>
  <li>
   Strong problem-solving skills to identify issues, analyze root causes, and provide effective solutions.
  </li>
  <li>
   Ability to work independently and as part of a team in a fast-paced environment.
  </li>
  <li>
   Ability to navigate customer databases, ticketing systems, and knowledge bases to provide accurate information.
  </li>
  <li>
   Demonstrated ability to adapt to changing priorities, procedures, and customer needs in a fast-paced environment.
  </li>
  <li>
   Proven capability to multitask effectively by managing multiple customer inquiries simultaneously.
  </li>
  <li>
   Ability to input data quickly and accurately while maintaining focus on customer interactions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field or equivalent experience.
  </li>
  <li>
   1+ years of experience in customer support, preferably in a SaaS environment.
  </li>
 </ul>
</div>


NICE ONE

<div><p>Join ITI Sport as a dedicated and solution-driven Technical Support Specialist! As a part of our technology team, you will deliver exceptional IT support, ensuring optimal system performance and helping colleagues work efficiently in a dynamic, sports-driven environment.
</p><h2 class="jobSectionHeader"><b>
Key Responsibilities &ndash; Technical Support, IT Troubleshooting &amp; User Assistance</b></h2><ul>
<li>Provide prompt and user-friendly Level 1 and Level 2 technical support to staff, resolving hardware, software, and network issues both remotely and onsite.</li>
<li>Diagnose and escalate complex problems to higher-level IT staff or external vendors as necessary, ensuring timely problem resolution.</li>
<li>Install, configure, and maintain computers, mobile devices, printers, and other peripherals in accordance with ITI Sport&rsquo;s standards.</li>
<li>Support the onboarding of new employees, including system setup, account provisioning, and device deployment.</li>
<li>Track, manage, and update all support requests via our IT ticketing system, ensuring accurate issue documentation and prompt status updates.</li>
<li>Deliver clear technical guidance and user training to help team members use tools and technologies confidently and safely.</li>
<li>Maintain up-to-date asset inventories and support system updates, backups, and security protocols.</li>
<li>Contribute to IT documentation, FAQs, and quick-start guides to enhance user self-service resources.</li>
<li>Participate in the testing and roll-out of new technology solutions or upgrades across the organization.</li>
</ul><h3 class="jobSectionHeader"><b>Essential Requirements &ndash; IT Technical Experience &amp; Customer Service Skills</b></h3><ul>
<li>Associate&rsquo;s degree or higher in Information Technology, Computer Science, or a related field; relevant certifications (CompTIA A+, Microsoft, etc.) are a plus.</li>
<li>1&ndash;2 years of proven experience in IT support, help desk, or a technical troubleshooting role.</li>
<li>Comprehensive knowledge of Windows and macOS environments, as well as Google Workspace and Microsoft Office Suite.</li>
<li>Solid understanding of networking concepts, endpoint security, and remote access tools.</li>
<li>Excellent interpersonal and communication skills, able to explain technical issues to all user levels in clear, patient language.</li>
<li>Strong problem-solving skills with meticulous attention to detail and the ability to prioritize tasks in a fast-paced environment.</li>
<li>Ability to work collaboratively on cross-functional projects and support after-hours or weekend events as required.</li>
<li>Commitment to maintaining data security, confidentiality, and compliance with internal IT policies.</li>
</ul><h4 class="jobSectionHeader"><b>Professional Attributes &ndash; Initiative, Collaboration &amp; Continuous Learning in IT</b></h4><ul>
<li>Resourceful, adaptable, and proactive in identifying and addressing system challenges before they impact productivity.</li>
<li>Eager to learn about new technologies, digital trends, and best practices in sports IT environments.</li>
<li>Values inclusion and teamwork, readily assisting colleagues from diverse backgrounds and tech abilities.</li>
<li>Prioritizes accountability, reliability, and integrity in all technical and customer support interactions.</li>
</ul><h5 class="jobSectionHeader"><b>Career Growth &ndash; Training, Development &amp; Advancement at ITI Sport</b></h5><ul>
<li>Engage in structured onboarding and ongoing skills development, including access to technical certifications and training resources.</li>
<li>Open pathways for advancement to senior technical roles, systems administration, or IT project management within the organization.</li>
<li>Recognition for outstanding service delivery, innovative solutions, and continuous improvement in user support.</li>
<li>Supportive, team-oriented culture that encourages professional growth and knowledge sharing.</li>
</ul><h6 class="jobSectionHeader"><b>How to Apply &ndash; Launch Your Technical Support Career with ITI Sport</b></h6><p>
Are you passionate about technology and delivering seamless support experiences? Submit your resume and a brief cover letter highlighting your IT troubleshooting skills, dedication to customer service, and interest in sports technology via our online application form. Take your career to the next level with ITI Sport!</p></div>

Technical Support Specialist – ITI Sport

United Githa Company

<p>We are seeking a skilled and dedicated Odoo ERP Technical Support Specialist to join our team. The ideal candidate will have strong hands-on experience with Odoo ERP systems and be capable of providing both technical and functional support to ensure smooth day-to-day operations.</p><p>Key Responsibilities:</p><ul><li>Provide first-line technical support for Odoo ERP system users.</li><li>Troubleshoot, diagnose, and resolve issues related to Odoo modules (Sales, Inventory, Accounting, Manufacturing, etc.).</li><li>Customize, configure, and optimize Odoo modules to meet business needs.</li><li>Collaborate with internal teams to implement new features, integrations, and upgrades.</li><li>Develop and maintain system documentation and user guides.</li><li>Train and support staff on Odoo functionalities.</li></ul><p>Qualifications:</p><ul><li>Proven experience as an Odoo ERP Specialist / Support Engineer / Technical Consultant.</li><li>Strong understanding of Odoo modules and ERP workflows.</li><li>Knowledge of Python, PostgreSQL, and Odoo architecture is a plus.</li><li>Familiarity with Linux environments and server management.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul><p>If you are passionate about ERP systems and want to contribute your expertise to a growing company, we&rsquo;d love to hear from you.</p><p>Job Types: Full-time, Part-time</p><p>Pay: &#65020;4,000.00 - &#65020;6,000.00 per month</p><p>Expected hours: 20 per week</p><p>Experience:</p><ul><li>Do you have experience in Odoo erp system ?  : 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul><p>Location:</p><ul><li>Riyadh (Preferred)</li></ul>

Odoo ERP Technical Support Specialist

Ibix Global Tech

<p>We are seeking a motivated and technically skilled <b>IT Specialist</b> to join our team. The ideal candidate will either have <b>2&ndash;3 years of professional experience</b> in IT infrastructure and support <b>or</b> be a <b>self-driven individual with strong knowledge and interest</b> in IT systems, scripting, and remote monitoring &amp; management (RMM) tools.</p><p>This role involves supporting servers, desktops, email systems, and backup infrastructure, while also contributing to automation and migration projects.</p><p><b>Key Responsibilities</b></p><ul><li>Provide <b>desktop and server support</b> (Windows OS, applications, hardware troubleshooting).</li><li>Assist in <b>email migrations</b> (Microsoft 365, Google Workspace, Exchange).</li><li>Manage and monitor IT systems using <b>RMM tools</b> (ManageEngine, SolarWinds, Acronis, etc.).</li><li>Create and maintain <b>automation scripts</b> using PowerShell (and other scripting languages).</li><li>Support <b>backup and disaster recovery operations</b> using tools like <b>Veeam, Commvault, and Acronis</b> (email, on-premises, and cloud workloads).</li><li>Collaborate with senior engineers on <b>server, network, and security projects</b>.</li><li>Maintain accurate documentation of systems, configurations, and support processes.</li><li>Troubleshoot and resolve escalated IT incidents within SLAs.</li></ul><p><b>Required Skills &amp; Knowledge</b></p><ul><li>Understanding of <b>RMM tools</b> (ManageEngine, SolarWinds, Acronis).</li><li>Strong interest and/or hands-on knowledge in <b>scripting and automation</b> (PowerShell required, Python/Bash a plus).</li><li>Familiarity with <b>backup solutions</b> such as <b>Veeam, Commvault, Acronis</b>.</li><li>Knowledge of <b>email systems and migrations</b> (Microsoft 365, Exchange, Google Workspace).</li><li>Good grasp of <b>server and desktop support</b> (Windows Server, Active Directory, group policies, etc.).</li><li>Networking fundamentals (TCP/IP, DNS, DHCP, VPN).</li><li>Strong problem-solving skills and ability to learn quickly.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (preferred, not mandatory).</li><li><b>0&ndash;3 years of IT experience</b> (internships, freelance projects, or labs are acceptable).</li><li>Relevant certifications (MCSA, CompTIA A+/Network+/Security+, Veeam Certified, etc.) will be an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Hands-on exposure to leading IT tools and enterprise environments.</li><li>Continuous learning and professional development opportunities.</li><li>A collaborative and growth-oriented work culture.</li><li>Competitive salary and benefits package.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Can you join Immediately?</li><li>What is your experience as an IT Specialist? (describe your expertise)</li><li>What is your expected monthly package in SAR?</li><li>What is your current monthly package SAR?</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>Location:</p><ul><li>Jeddah (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Required)</li></ul>

IT Support Specialist (Immediate Joiners Required)

Lenovo

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Req #
</div><div>WD00087631
</div></div><div><div>Career area:
</div><div>Sales Support
</div></div><div><div>Country/Region:
</div><div>Saudi Arabia
</div></div><div><div>State:
</div><div>Riyadh
</div></div><div><div>City:
</div><div>Riyadh
</div></div><div><div>Date:
</div><div>Tuesday, September 9, 2025
</div></div><div><div>Working time:
</div><div>Full-time
</div></div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><div></div><div><br>
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div></div><br>
<div></div><br>
<div>This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements<br>
</b></h3></div></div><div></div><div><div><div><div><div><br>
<br>
<br>
<div>A Channel Support Specialist supports our channel organization with channel enablement and programs, tracking key performance indicators (KPIs), and ensuring smooth operational processes for partners and clients. They facilitate resolving issues, and provide data-driven insights to enhance channel partner performance and drive indirect sales growth.</div></div><div></div><div><div><div><br>
Key Responsibilities</div></div></div><div><ul><li><div><b>
Program Administration</b> Manage the administration of channel programs, ensuring partners meet eligibility requirements and tracking activities within CRM tools.</div></li><li><div><b>
Data &amp; Performance Monitoring: </b>Produce and monitor key performance indicators (KPIs), using data to help the team make informed decisions to improve customer interactions and sales.</div></li><li><div><b>
Process &amp; System Management:</b> Ensure the accuracy of databases, manage contracts, investigate system errors, and troubleshoot issues for partners and clients.</div></li><li><div><div><div><div><div><div><div><div><b>
Cross-Functional Collaboration:</b> Work closely with internal teams (e.g., finance, risk, sales, product) and external partners to improve processes and achieve operational goals.</div></div></div></div></div></div></div></div></li></ul></div><div></div><div><div><div><br>
Required Skills &amp; Experience</div></div></div><div><ul><li><div><div><div><div><b>
Analytical Skills:</b> Strong data analysis and problem-solving abilities, with the capacity to interpret data and identify trends.</div></div></div></div></li><li><div><b>
Communication: </b>Excellent verbal and written communication skills to collaborate with internal teams and external partners globally.</div></li><li><div><b>
Attention to Detail: </b>Meticulous attention to detail for tasks like data management and validation of claims.</div></li></ul></div><div></div>
</div></div><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div><div><ul><li>Saudi Arabia<br>
</li></ul></div><div></div><div><div><div><br>
<br>
<div><b>AI PROCESSING NOTICE</b></div><div></div><div><br>
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.</div></div></div></div></div></div></div></div>

Channel Operations Support Specialist

VLaunchU

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Customer Service Representative &ndash; Kitchen &amp; Cabinet Showroom
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Nationality Requirement:
  </strong>
  Saudi
 </p>
 <p>
  salary :5000SAR
 </p>
 <p>
  <strong>
   Job Overview
  </strong>
 </p>
 <p>
  We are seeking enthusiastic and customer-oriented
  <strong>
   Customer Service Representatives
  </strong>
  for a premium
  <strong>
   Kitchen &amp; Cabinet Showroom
  </strong>
  in Riyadh. The role involves handling client interactions, supporting sales teams, managing inquiries, and ensuring an excellent customer experience.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Greet and assist walk-in customers at the showroom.
  </li>
  <li>
   Provide detailed information about kitchen and cabinet products, services, and after-sales support.
  </li>
  <li>
   Handle phone, email, and in-person inquiries in a professional manner.
  </li>
  <li>
   Coordinate with sales staff to ensure seamless customer service.
  </li>
  <li>
   Maintain customer records, update CRM databases, and follow up on pending inquiries.
  </li>
  <li>
   Support showroom operations, including scheduling appointments and product demonstrations.
  </li>
  <li>
   Manage complaint resolution and escalate issues to management when required.
  </li>
  <li>
   Contribute to achieving customer satisfaction and sales support targets.
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Saudi nationality .
  </li>
  <li>
   Minimum
   <strong>
    1&ndash;2 years of experience
   </strong>
   in customer service, preferably in
   <strong>
    retail, furniture, kitchen, or home d&eacute;cor showrooms
   </strong>
   .
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Presentable, professional, and customer-focused.
  </li>
  <li>
   Basic knowledge of MS Office and CRM systems.
  </li>
  <li>
   Ability to handle multiple tasks and work under pressure.
  </li>
  <li>
   Proficiency in
   <strong>
    Arabic
   </strong>
   (English is an advantage).
  </li>
 </ul>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary package.
  </li>
  <li>
   Training and growth opportunities.
  </li>
  <li>
   Work in a premium, design-oriented showroom environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Representative

Explore 2201+ Customer support specialist in Riyadh this September. Find roles across top companies and apply now to boost your career.

2201 customer support specialist jobs IN Riyadh

Customer Support Specialist

Customer Support Specialist

Technical Support Specialist – ITI Sport

Odoo ERP Technical Support Specialist

IT Support Specialist (Immediate Joiners Required)

Channel Operations Support Specialist

Customer Service Representative