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customer support specialist

PulseMediaNL (LATAM REGION)

<div>
 Position Summary
 
 
 We are seeking a dedicated and solution-oriented Customer Support Specialist to deliver exceptional service and ensure positive customer experiences across multiple communication channels. In this role, you will act as a key point of contact for customers, addressing inquiries, resolving concerns, and providing accurate information in a professional and timely manner.
 
 
 The ideal candidate is empathetic, detail-oriented, and skilled at navigating customer conversations with patience and confidence. This position is well suited for individuals who thrive in remote environments and are committed to maintaining high service standards.
 
 
 Key Responsibilities
 
 
 
 As a Customer Support Specialist, You Will
 
 
 
 <ul>
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 Respond to customer inquiries via email, chat, and phone
 </li>
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 Troubleshoot and resolve customer issues efficiently
 </li>
 <li>
 Provide clear and accurate product or service information
 </li>
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 Escalate complex cases to appropriate departments when necessary
 </li>
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 Maintain detailed records of customer interactions in CRM systems
 </li>
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 Follow internal service guidelines and performance metrics
 </li>
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 Identify recurring issues and suggest process improvements
 </li>
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 Ensure customer satisfaction through proactive communication and follow-up
 
 
 </li>
 </ul>
 Your work will play a vital role in building customer trust and long-term loyalty.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in customer support, customer service, or a related field
 </li>
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 Strong written and verbal communication skills
 </li>
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 Excellent problem-solving and conflict resolution abilities
 </li>
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 Ability to multitask and manage time effectively
 </li>
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 Comfortable using CRM platforms and support tools
 </li>
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 Self-motivated and capable of working independently
 
 
 </li>
 </ul>
 Work Structure
 
 
 <ul>
 <li>
 Fully remote environment
 </li>
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 Flexible scheduling based on operational needs
 </li>
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 Performance-based evaluation standards
 </li>
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 Ongoing training and development support
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
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 Independent contractor or employee classification depending on placement
 </li>
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 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope may evolve based on business needs
 
 
 </li>
 </ul>
 Key Skills
 
 
 Customer Service Excellence, Customer Support, Client Relations, CRM Management, Zendesk, Salesforce, Help Desk Support, Live Chat Support, Email Support, Call Center Operations, Conflict Resolution, Problem Solving, Communication Skills, Active Listening, Customer Retention, Customer Satisfaction (CSAT), Technical Support, Troubleshooting, Remote Work, Multitasking, Time Management, Escalation Management, Process Improvement, Cross-Functional Collaboration, Service Level Agreements (SLA), Customer Experience (CX), Relationship Building, Adaptability, Attention to Detail
 
 
 Application Process
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant experience
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for customer-focused professionals who are passionate about delivering outstanding service and creating meaningful customer experiences.
</div>

Customer Support Specialist

<div>
 Position Overview
 
 
 We are seeking a proactive and relationship-driven Customer Success Specialist to support and nurture client relationships in a fully remote environment. This role is ideal for professionals who are committed to ensuring customers achieve value from products or services while maintaining high levels of satisfaction and engagement.
 
 
 In this position, you will act as a strategic partner to customers, guiding onboarding, monitoring account health, and identifying opportunities to enhance the overall client experience. Your ability to communicate clearly, analyze customer needs, and collaborate across teams will directly contribute to retention and long-term growth.
 
 
 This opportunity is well suited for individuals who enjoy building relationships, solving problems, and supporting measurable customer outcomes.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a primary point of contact for assigned customer accounts
 </li>
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 Guide clients through onboarding and product adoption processes
 </li>
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 Monitor customer engagement and identify opportunities to improve usage
 </li>
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 Address concerns proactively to reduce churn and increase satisfaction
 </li>
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 Collaborate with sales, support, and product teams to resolve issues
 </li>
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 Conduct check-ins, performance reviews, or account updates as needed
 </li>
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 Track customer health metrics and maintain accurate CRM documentation
 </li>
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 Identify upsell or expansion opportunities when appropriate
 
 
 </li>
 </ul>
 Your work will directly influence customer retention, satisfaction, and overall lifetime value.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in customer success, account management, or client services preferred
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
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 Excellent relationship-building and interpersonal abilities
 </li>
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 Analytical mindset with the ability to interpret customer metrics
 </li>
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 Familiarity with CRM systems and customer success platforms
 </li>
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 Strong organizational and time management skills
 </li>
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 Comfortable working independently in a remote environment
 </li>
 <li>
 Problem-solving mindset with a proactive approach
 
 
 </li>
 </ul>
 Experience in SaaS, subscription-based services, or B2B environments is a plus.
 
 
 Work Structure
 
 
 <ul>
 <li>
 Fully remote role
 </li>
 <li>
 Flexible scheduling aligned with customer needs and team collaboration
 </li>
 <li>
 Clearly defined performance goals and retention metrics
 </li>
 <li>
 Ongoing professional development and support resources
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
 <li>
 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope may evolve based on customer portfolio and business needs
 
 
 </li>
 </ul>
 Key Skills
 
 
 Customer Success, Account Management, Client Retention, Customer Engagement, CRM Systems, Salesforce, HubSpot, Customer Onboarding, Relationship Management, Customer Satisfaction (CSAT), Net Promoter Score (NPS), Churn Reduction, Upselling, Cross-Selling, Business Communication, Data Analysis, Performance Tracking, Customer Experience (CX), Remote Work, Strategic Planning, Problem Solving, Stakeholder Management
 
 
 Application Process
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant customer success or account management experience
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for customer-focused professionals who are passionate about driving client satisfaction, retention, and long-term partnership success in a remote environment.
</div>

Customer Success Specialist - Remote

PulseMediaNL (EMEA REGION)

<div>
 We are seeking a Customer Service Representative (Remote) who is passionate about helping customers, solving problems, and delivering high-quality customer experiences in a fully remote environment. This role is ideal for individuals who are detail-oriented, empathetic, tech-savvy, and comfortable communicating across multiple channels.
 
 
 As a Remote Customer Service Representative, you will serve as the primary point of contact for customers, representing the voice of the brand while ensuring customer satisfaction, retention, and loyalty.
 
 
 
 About The Role
 
 
 
 The Customer Service Representative (Remote) is responsible for handling customer inquiries, resolving issues, and providing accurate information in a timely and professional manner. You will interact with customers via phone, email, live chat, and support tickets, while collaborating with internal teams to improve overall customer experience and operational efficiency.
 
 
 
 Key Responsibilities
 
 
 
 Provide exceptional customer service through inbound and outbound communication
 
 
 Respond to customer inquiries via phone, email, chat, and ticketing systems
 
 
 Resolve customer issues related to products, services, billing, and accounts
 
 
 Maintain a professional, empathetic, and customer-focused communication style
 
 
 Document all customer interactions accurately in CRM systems
 
 
 Meet or exceed customer satisfaction, response time, and quality metrics
 
 
 Escalate complex or unresolved issues to appropriate internal teams
 
 
 Follow company policies, workflows, and customer service best practices
 
 
 Maintain up-to-date knowledge of products, services, and processes
 
 
 Identify recurring issues and opportunities to improve customer experience
 
 
 Collaborate with Customer Success, Sales, Operations, and Product teams
 
 
 
 Required Qualifications
 
 
 
 Previous experience in customer service, customer support, call center, or contact center roles
 
 
 Strong verbal and written communication skills
 
 
 Ability to work independently in a remote, work-from-home environment
 
 
 Excellent problem-solving and conflict resolution skills
 
 
 High level of empathy, patience, and emotional intelligence
 
 
 Comfortable using CRM platforms, help desk software, and communication tools
 
 
 Strong time management, multitasking, and organizational skills
 
 
 Reliable internet connection and a quiet, professional workspace
 
 
 
 Preferred Qualifications
 
 
 
 Experience in remote customer service or work-from-home roles
 
 
 Familiarity with CRM and support tools such as Zendesk, Freshdesk, Salesforce, or Intercom
 
 
 Experience supporting customers in e-commerce, SaaS, fintech, healthcare, or technology industries
 
 
 Bilingual or multilingual communication skills
 
 
 Experience working with performance metrics, KPIs, and SLAs
 
 
 
 What We Offer
 
 
 
 Fully remote work environment
 
 
 
 Competitive Compensation Based On Experience
 
 
 
 Flexible scheduling options, where applicable
 
 
 Paid training and ongoing professional development
 
 
 Career growth opportunities within Customer Support, Customer Experience, and Operations
 
 
 Collaborative, inclusive, and supportive team culture
 
 
 Performance-based incentives and recognition programs
 
 
 
 Key Skills
 
 
 
 Customer Service Representative, Remote Customer Service, Customer Support Specialist, Virtual Customer Service, Call Center Agent, Contact Center, Client Support, Customer Experience, Customer Care, Inbound Support, Outbound Calls, Email Support, Chat Support, CRM, Help Desk, Customer Success, Customer Service Jobs,
 
 
 
 How To Apply
 
 
 
 If you are passionate about delivering excellent customer service and are seeking a remote customer support opportunity with growth potential, we encourage you to apply. Join a team that values communication, empathy, and customer satisfaction.
</div>

Customer Service Representative (Remote)

PulseMediaNL (MENA REGION)

<div>
 We are currently seeking a highly motivated and service-oriented
 
 Customer Service Representative (Remote)
 
 to join our organization in a fully remote capacity. This position is ideal for individuals who demonstrate a strong commitment to customer satisfaction, possess exceptional communication skills, and are adept at resolving issues in a professional and efficient manner. The successful candidate will be detail-oriented, empathetic, technologically proficient, and capable of managing customer interactions across multiple communication channels.
 
 
 As a Remote Customer Service Representative, you will act as the primary liaison between the organization and its customers. In this role, you will represent the company&rsquo;s values and brand voice while working diligently to ensure a consistently positive customer experience. Your efforts will directly contribute to customer satisfaction, long-term retention, and overall brand loyalty.
 
 
 
 About The Role
 
 
 
 The Customer Service Representative (Remote) is responsible for delivering timely, accurate, and professional support to customers by addressing inquiries, resolving concerns, and providing clear and consistent information. This role requires frequent interaction with customers through various platforms, including telephone, email, live chat, and ticketing systems. In addition, you will collaborate with internal departments to support operational excellence, improve service delivery, and enhance the overall customer experience.
 
 
 This position requires a high level of accountability, discretion, and independence, as well as the ability to perform effectively in a remote work environment.
 
 
 
 Key Responsibilities
 
 
 
 Provide high-quality customer service through both inbound and outbound communications
 
 
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and support ticket systems
 
 
 Investigate, troubleshoot, and resolve customer issues related to products, services, billing, accounts, or general inquiries
 
 
 Maintain a consistently professional, courteous, and customer-focused communication style
 
 
 Accurately document all customer interactions, resolutions, and follow-up actions within CRM systems
 
 
 Meet or exceed established customer satisfaction scores, response time standards, and quality assurance metrics
 
 
 Identify issues requiring escalation and coordinate with appropriate internal teams to ensure timely resolution
 
 
 Adhere to company policies, procedures, workflows, and customer service standards
 
 
 Maintain comprehensive and up-to-date knowledge of company products, services, systems, and processes
 
 
 Identify recurring issues, trends, and potential service improvements, and communicate insights to leadership
 
 
 Collaborate effectively with Customer Success, Sales, Operations, and Product teams to support organizational goals
 
 
 
 Required Qualifications
 
 
 
 Demonstrated experience in customer service, customer support, call center, or contact center environments
 
 
 Exceptional verbal and written communication skills with a strong attention to detail
 
 
 Proven ability to work independently and remain productive in a remote, work-from-home setting
 
 
 Strong analytical, problem-solving, and conflict resolution capabilities
 
 
 High degree of empathy, professionalism, patience, and emotional intelligence
 
 
 Proficiency in using CRM platforms, help desk software, and digital communication tools
 
 
 Excellent time management, multitasking, and organizational skills
 
 
 Access to a reliable high-speed internet connection and a quiet, professional home workspace
 
 
 
 Preferred Qualifications
 
 
 
 Prior experience in a remote customer service or work-from-home role
 
 
 Familiarity with customer support platforms such as Zendesk, Freshdesk, Salesforce, Intercom, or similar systems
 
 
 Experience supporting customers within e-commerce, SaaS, fintech, healthcare, or technology-driven industries
 
 
 Bilingual or multilingual communication skills
 
 
 Experience working with service-level agreements (SLAs), key performance indicators (KPIs), and performance metrics
 
 
 
 What We Offer
 
 
 
 A fully remote work environment
 
 
 
 Competitive Compensation Commensurate With Experience And Qualifications
 
 
 
 Flexible scheduling options, where applicable
 
 
 Comprehensive onboarding, paid training, and continuous professional development opportunities
 
 
 Clear career advancement pathways within Customer Support, Customer Experience, and Operations teams
 
 
 A collaborative, inclusive, and supportive organizational culture
 
 
 Performance-based incentives, recognition programs, and opportunities for growth
 
 
 
 Key Skills And Keywords
 
 
 
 Customer Service Representative, Remote Customer Service, Customer Support Specialist, Virtual Customer Service, Call Center Agent, Contact Center, Client Support, Customer Experience, Customer Care, Inbound Support, Outbound Communication, Email Support, Chat Support, CRM Systems, Help Desk Software, Customer Success, Customer Service Jobs
 
 
 
 How To Apply
 
 
 
 Candidates who are dedicated to delivering exceptional customer service and are seeking a remote customer support role with long-term growth potential are encouraged to apply. Join an organization that prioritizes professionalism, effective communication, and customer satisfaction.
</div>

CALO

<div><h4 class="jobSectionHeader">About Calo (more here)</h4>
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.<h4 class="jobSectionHeader">
Why This Role Matters</h4>
We're looking for a talented, enthusiastic and dedicated Customer Experience Specialist (Saudi National) to be the main point of contact for our customers in KSA. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes. You will report to and work closely with the Chief Business Officer.<h4 class="jobSectionHeader">
What You&rsquo;ll Do</h4><h5 class="jobSectionHeader">
Key Scopes &amp; Responsibilities</h5><h6 class="jobSectionHeader">
Act as the voice of the customer:</h6><ul><li>
Interviewing KSA Customers through phone calls, video calls and in person</li><li>
Coordinate for Customers Focus Group and act as the event coordinator for them</li><li>
Send Surveys to Customers when Data collection is needed</li></ul><h6 class="jobSectionHeader">
Complaints / Escalations Handling:</h6><ul><li>
Be the main contact person whenever there&rsquo;s an escalated case in KSA</li><li>
Communicate the solutions and resolving it with the customers directly</li><li>
Supporting customers and answering their complaints/inquiries through live chat and phone calls (When needed)</li></ul><h6 class="jobSectionHeader">
Communicating with internal teams:</h6><ul><li>
Communicate with GM, Marketing, Operations, Product and Growth Teams on a daily basis</li><li>
Communicating with various internal teams on bug escalations, Feature enhancements, and meal additions/suggestions</li></ul><h6 class="jobSectionHeader">
Customer support via Social Media Channels</h6><ul><li>
Respond to Comments and Direct Messages on Social Media Channels of KSA</li></ul><h4 class="jobSectionHeader">
How We Measure Success (KPIs)</h4><ul><li>
Achieving Interview Target</li><li>
Achieving focus group Target</li><li>
Improving NPS in the department</li></ul><h4 class="jobSectionHeader">
What We&rsquo;re Looking For</h4>
We are looking for a Saudi National who possesses the following skills:<h6 class="jobSectionHeader">
Behavioral Skills:</h6><ul><li>
Empathy and customer focus</li><li>
Ability to maintain a positive attitude towards colleagues and internal team members</li><li>
Attention to detail when communicate crucial information such as calories or prices to customer</li></ul><h6 class="jobSectionHeader">
Technical Skills</h6><ul><li>
Excellent Understanding of the systems used by CX, such as Intercom, Zendesk, and Clevertap</li><li>
Addressing customer inquiries and concerns</li><li>
Excelling in communication skills (Arabic &amp; English), both in typing and vocal, in all channels (chat/calls)</li><li>
Excellent Research and Coordinating Skills - Ability to multitask with ease</li></ul><h4 class="jobSectionHeader">
The Hiring Journey</h4><ul><li>
Screening</li><li>
Technical Interview</li><li>
Technical Task or Case Study</li><li>
Culture Fit Interview</li><li>
Offer</li></ul><h4 class="jobSectionHeader">
Want to Gain Extra Points?
</h4>We&rsquo;re not looking for cookie-cutter applications. Surprise us.
Show us your creativity, your drive, and who you are beyond a CV. Send a Loom, a Notion page, a deck, a video, a voice note, whatever feels most &ldquo;you.&rdquo; Tell us why you belong here at Calo and why this role excites you.<h4 class="jobSectionHeader">
Ready to Join?</h4>
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let&rsquo;s gooo!</div>

Customer Experience Specialist

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
As Lead Applications Specialist, you will provide expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. You will impact departmental operations and responsible for planning/execution. You will focus on execution of activities within an operating discipline covered by standard functional practices and procedures.
 
 
About GE HealthCare 
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.<h1 class="jobSectionHeader">
Job Description</h1><h2 class="jobSectionHeader">
Essential Responsibilities:</h2><ul><li>
Contribute to the solution implementation with knowledge and experience of the specific industry domain (e.g. Radiology, Cardiology, VNA, Analytics).</li><li>
Provide expert support during the pre-sales process, Implementation phase, analyze workflows, configure software applications, plan and deliver customer training, provide support during go-live and throughout the lifecycle of the solution. Deliver service offerings, such as process architecture and optimization, and maintain proper documentation (e.g. scope, design and workflows).</li><li>
Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.</li><li>
In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.</li><li>
Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.</li><li>
Consults more senior team members for issues outside of defined instructions/parameters.</li><li>
A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE HealthCare. Explains technical information to others.</li></ul><h2 class="jobSectionHeader">
Required Qualifications:</h2><ul><li>
Education of bachelor&rsquo;s degree level or equivalent level of education.</li><li>
Minimum 5+ years of proven experience in healthcare technology, workflows, customer support &amp; delivery within healthcare IT organization and relevant systems.</li><li>
Must be professional in MS office (specifically Excel &amp; word), Basic DB understanding, writing SQL queries, DICOM, and HL7.</li><li>
Strong oral and written communication skills.</li><li>
Knowledge of the strategic and operational drivers of the business.</li><li>
Strong knowledge of GE HealthCare SEI product.</li><li>
Strong knowledge and experience in Hospital IT and workflows.</li><li>
Strong analytical and strategic thinking skills.</li><li>
Strong leadership, organizational and interpersonal skills</li><li>
Ability to perform in a high-pressure environment (multi-tasking, handling multiple projects &amp; customer support simultaneously, Flexible and being available whenever is needed)</li><li>
Demonstrated problem solving and creative skills.</li><li>
Must be Flexible and able to travel frequently (60%+ of the time) and based on the project needs.</li><li>
Must be Fluent in Arabic and English (reading, writing &amp; dialogue).</li></ul>
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-MA2 
#LI-Hybrid<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Lead Applications Specialist - Solutions for Enterprise Imaging (SEI), Emerging Markets

AtkinsRéalis

<div><h2 class="jobSectionHeader">Overview</h2>
The focus of this role is to provide prompt and efficient response to client service requests via inbound and outbound telephone calls, e-mails, and web requests as well as management of Helpdesk scope in Computerized Maintenance Management System.<h2 class="jobSectionHeader">
Your role</h2><ul><li>
Ensure efficient day-to-day running of the Computer Aided Facilities Management (CAFM) solution by maintaining system performance, providing input for configuration tasks, and supporting administration activities to ensure efficient business continuity.</li><li>
Support quality checking and integration of data via quality checking on information for compliance with standards and procedures.</li><li>
Function as a focus and support point for information and communication between the organization and the customer</li><li>
Receive Service Centre requests (telephone calls, e-mails, and reception) from all service areas.</li><li>
Initiating of details of all calls into data base and following up details of action and outcome.</li><li>
Provides assistance on work order implementation through issuance of update and report generation.</li><li>
Dispatches issues as per defined escalation list and monitors unresolved issues.</li><li>
Improve the performance and efficiency of the maintenance management system on site through maintaining knowledge-based learning and data collection on integrated workplace management system.</li><li>
Update our internal databases with information about technical issues and useful discussions with customers.</li><li>
Follow up with customers to ensure their technical issues are resolved.</li><li>
Coordinate the creation of new asset codes for property and community management functions to ensure asset/location data is available within systems for executing operations and maintenance tasks.</li><li>
Provide accurate data and supporting information for weekly and monthly reporting cycles to ensure management on fully informed on progress.</li><li>
Helpdesk shall be in operations 24 hours 365 days a year and shall have on call Manager/Supervisor contactable 24 hours a day and staff will be expected to work as required to operation on a rostered basis</li></ul><h2 class="jobSectionHeader">
About you</h2><ul><li>
University/college degree is an asset.</li><li>
High school diploma</li><li>
Excellent telephone manner with the ability to accurately follow detailed work procedures and instructions.</li><li>
Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel</li><li>
Bilingual language skills a plus, especially Arabic, English, Malayalam, Tagalog, Hindi, and Urdu.</li><li>
Ability to communicate effectively at all levels of the organization with a good knowledge Microsoft Office and good keyboard skills.</li><li>
Excellent telephone manner, good written communication skills</li><li>
Experience as a Customer Support Specialist or similar CS role</li><li>
Experience using help desk software and remote support tools.</li><li>
Understanding of how CRM systems work.</li></ul><h2 class="jobSectionHeader">
Rewards &amp; benefits</h2>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.
This includes:<ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Medical insurance.</li><li>
Annual leave balance.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><h2 class="jobSectionHeader">
About AtkinsR&eacute;alis</h2>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</div>

Helpdesk Operative (Saudi National)

Explore 1486+ Customer support specialist in Riyadh this March. Find roles across top companies and apply now to boost your career.

1486 customer support specialist jobs In Riyadh

Customer Support Specialist

Customer Success Specialist - Remote

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Experience Specialist

Lead Applications Specialist - Solutions for Enterprise Imaging (SEI), Emerging Markets

Helpdesk Operative (Saudi National)