marketing specialist

account management specialist Jobs in Riyadh

account management specialist

customer success specialist Jobs in Riyadh

customer success specialist

sales specialist

technical support specialist Jobs in Riyadh

technical support specialist

customer support specialist

REEF GROUP | مجموعة ريف

<div>
 
 
 IT Support Officer | Reef Group
 
 
 
 
 
 
 
 Position Title:
 
 IT Support Officer
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a proactive and customer-focused
 
 IT Support Officer
 
 to provide technical support across Reef Group and its subsidiaries. The successful candidate will be responsible for ensuring the smooth operation of IT systems, resolving technical issues efficiently, supporting end users, and maintaining a stable and secure IT environment that enables business continuity and digital transformation.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide first-line technical support for employees and retail branches through the ticketing system, email, phone, or onsite assistance.
 </li>
 <li>
 Diagnose and resolve hardware, software, and network-related issues, escalating complex incidents when required.
 </li>
 <li>
 Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other peripheral devices.
 </li>
 <li>
 Perform preventive maintenance to ensure optimal performance of IT equipment and infrastructure.
 </li>
 <li>
 Install, update, and support Windows and macOS operating systems while maintaining system security and performance.
 </li>
 <li>
 Support wired and wireless network connectivity, VPN access, file sharing, and email services.
 </li>
 <li>
 Provide technical support for internal business applications, including Google Workspace, ClickUp, and self-service platforms.
 </li>
 <li>
 Assist users with system usage, conduct basic training sessions, and prepare user guides when needed.
 </li>
 <li>
 Coordinate with external vendors for hardware maintenance, cloud services, internet connectivity, and technical support.
 </li>
 <li>
 Monitor and report on IT service requests, incident resolution, and support performance.
 </li>
 <li>
 Participate in IT disaster recovery and business continuity activities to minimize service interruptions.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 0&ndash;2 years of experience in IT Support, Help Desk, or Technical Support.
 </li>
 <li>
 Good knowledge of Windows and macOS operating systems.
 </li>
 <li>
 Hands-on experience with Microsoft Dynamics 365 (ERP/CRM) support and troubleshooting
 </li>
 <li>
 Basic understanding of networking concepts (LAN/WAN, Wi-Fi, TCP/IP, VPN).
 </li>
 <li>
 Experience troubleshooting hardware, software, printers, and end-user devices.
 </li>
 <li>
 Familiarity with Microsoft 365 or Google Workspace administration.
 </li>
 <li>
 Strong problem-solving, communication, and customer service skills.
 </li>
 <li>
 Ability to prioritize tasks and work effectively under pressure.
 </li>
 <li>
 Fluency in Arabic with good English communication skills.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 ITIL Foundation Certification.
 </li>
 <li>
 CompTIA Network+ or Microsoft Certified: Modern Desktop Administrator Associate.
 </li>
 <li>
 Experience using IT ticketing systems such as ServiceNow, ClickUp, or similar platforms.
 </li>
 <li>
 Knowledge of SLA management, incident management, and technical support best practices.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 Join Reef Group and become part of a dynamic organization committed to innovation and digital transformation. You'll have the opportunity to support a fast-growing business, work with modern technologies, and contribute to delivering exceptional IT services that empower employees and business operations.
 
</div>

Technical Support Specialist

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
The Social Media Customer Support Agent is responsible for delivering exceptional customer support across Tabby&rsquo;s official social media channels. The role requires timely, accurate, and empathetic engagement while protecting customer information, maintaining Tabby&rsquo;s brand voice, and ensuring compliance with internal policies and financial regulations.</div> 
<h3 class="jobSectionHeader">
Key Responsibilities</h3> 
<ul>
<li>
Respond to customer inquiries across X, Instagram, Facebook, TikTok, and LinkedIn.</li>
<li>Resolve customer issues within agreed SLAs.</li>
<li>Move public conversations to Direct Messages whenever account verification is required.</li>
<li>Educate customers about Tabby products, repayments, refunds, disputes, and account management.</li>
<li>Escalate complex cases while maintaining ownership until resolution.</li>
<li>Maintain Tabby&rsquo;s tone of voice and protect the company's public reputation.</li>
<li>Follow verification, security, and compliance procedures.</li>
<li>Document cases accurately using CRM and support tools.</li>
<li>Collaborate with QA, WFM, Product, Risk, Collections, and Marketing teams.</li>
<li>Participate in coaching sessions and continuous improvement initiatives.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Bachelor's degree or equivalent experience.</li>
<li>Excellent written Arabic and English.</li>
<li>Customer service or social media support experience preferred.</li>
<li>Strong written communication and problem-solving skills.</li>
<li>Ability to work rotational shifts, weekends, and public holidays.</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Social Media Specialist

Smith+Nephew

<div>Job Advert
Product Specialist Sports Medicine - Riyadh
Life Unlimited.
At Smith+Nephew, we design and manufacture technology that takes the limits off living.
We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort.
What will you be doing?
The purpose of this role is to execute marketing strategies and tactical plans that promotes S&amp;N product superiority. It involves coordinating with the Regional Marketing Managers, to drive revenue and market share for the Division and maintain customer relations with major accounts while driving the customer requirements back into the Company. The Product Specialist will be selling unique patented devices and implants in theatre directly to opinion leading surgeons.
What will you need to be successful?
<ul><li>Develop and maintain strong relationships with the distributor.
</li><li>Conduct product presentations to different customers level for example physicians, nurses, purchasers, and decision makers.
</li><li>Conduct product training.
</li><li>Assist in the identification and assessment of the field and marketing support needs and making recommendation to management when appropriate.
</li><li>Maintain a strong relationship with the Business Unit staff and regional marketing managers.
</li><li>Function as a communication link between the marketing organization and the Business Unit to resolve problems, quality issues, manufacturing defects, and other related issues.
</li><li>Ability to scrub and be present in the theatre and assist or advise the physician in S&amp;N product implant, usage, and techniques.
</li><li>Facilitate the implementation and adoption of marketing strategies and tactics and customer education programs at country level.
</li></ul>Successful candidates would need the following:
<ul><li>Bachelor&rsquo;s degree relating to, medical or equivalent.
</li><li>One year experience in product marketing
</li><li>In-theatre and or clinical marketing experience would be ideal.
</li><li>The ability to communicate in Arabic and English
</li><li>You. Unlimited.
</li></ul>165 years of pioneering innovation requires a relentless focus on what&rsquo;s next. We&rsquo;re focused on you. You&rsquo;re what&rsquo;s next...
Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
Your Wellbeing: Medical Insurance and an Employee Wellness Programme and much more.
Flexibility: Hybrid Working Model (For most professional roles).
Training: Direct, Team-Customised, Mentorship.
<div>Stay connected by joining our Talent Community .
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. 
 
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.
</div><div>Explore our website and learn more about our mission, our team, and the opportunities we offer.</div></div>

Product specialist

Amazon

<div>
 
 Description
 
 
 
 Be part of a groundbreaking initiative that's reshaping e-commerce across MENA! Amazon Now Operations is launching innovative business models, and we're seeking a detail-oriented Project Support Specialist to drive our success.
 
 
 About the Role: Join our dynamic team as we revolutionize fast delivery through our 1P Stores initiative. This role combines operational excellence with project support to ensure seamless store launches and operations.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Execute and monitor store launch programs through systematic site visits
 </li>
 <li>
 Maintain and update comprehensive project checklists
 </li>
 <li>
 Manage non-inventory stock using Coupa (Amazon's Purchasing System)
 </li>
 <li>
 Coordinate with vendors and internal stakeholders to ensure inventory accuracy
 </li>
 <li>
 Identify and escalate potential risks and concerns
 </li>
 <li>
 Drive process improvements and implement best practices
 </li>
 <li>
 Support the development and execution of new business models
 
 
 </li>
 </ul>
 What You'll Need:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent attention to detail and organizational abilities
 </li>
 <li>
 Experience in inventory management or retail operations (preferred)
 </li>
 <li>
 Strong communication and stakeholder management skills
 </li>
 <li>
 Ability to work independently and manage multiple priorities
 </li>
 <li>
 Proficiency in Microsoft Office and inventory management systems
 
 
 </li>
 </ul>
 Why Amazon Now?
 
 
 <ul>
 <li>
 Be part of Amazon's next big innovation in MENA
 </li>
 <li>
 Work with cutting-edge technology and processes
 </li>
 <li>
 Contribute to transforming the customer shopping experience
 
 
 </li>
 </ul>
 Join us in making history as we continue to innovate and deliver exceptional service to our customers. At Amazon, we're committed to being Earth's most customer-centric company, and we need passionate individuals like you to help us achieve this vision.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of manufacturing or customer-facing environment experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A10468379
</div>

Project Support Specialist, Amazon Now

GE Vernova

<div><div><div>The Commissioning Specialist is responsible to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework.
<h1 class="jobSectionHeader">Job Description</h1>
Roles and Responsibilities
<ul><li>Perform all activities related to the testing and validation of an equipment, facility or plant in accordance to the design objectives or specifications for operational use, including performance services, and performance tests</li>
<li>Develop conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.</li>
<li>Apply general knowledge of business developed through education or past experience.
</li><li>Understand how work of own team contributes to the area.</li>
<li>Resolve issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.</li>
<li>Collaborate with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.</li>
<li>Responsible for activities related to SAS commissioning on customer site, from site mobilization commissioning work, as well as management activities related to this scope.</li>
<li>Resolve issues using established procedures.</li>
<li>Consult supervisor or more senior team members for issues outside of defined instructions/parameters, and collaborate with others to solve issues.</li>
<li>Develops strong customer relationships and serves as the interface between customer and GE.</li>
<li>Exchange technical information, asks questions and checks for understanding.</li>
</ul>Required Qualifications
<ul><li>Degree in Electrical engineering or related fields .</li>
<li>Minimum 1 year of experience in DCS/SAS systems.</li>
<li>Technical background for DCS/SAS systems
</li><li>Experience in SCADA system as well SAS system with technical skills using PC /DSagile/Aview software</li>
<li>Experience in communication with Protection and control system as well 3rd party IEDs integration</li>
<li>Good knowledge for IEC61850 protocol , Modbus , IEC101 , IEC 104 and IEC103</li>
<li>Good Knowledge for Protection Relays.</li>
<li>Good Knowledge for Monitoring and Diagnostic Devices ( M&amp;D).</li>
<li>Excellent presentation and written communication skills in English</li>
<li>The legal right to work in KSA without company sponsorship or time restriction</li>
</ul>Desired Characteristics
<ul><li>Ability to communicate with customer, prepare site activity schedule and deliver on time.</li>
<li>Team oriented and collaborative approach including outstanding listening skills and ability to manage through influence.</li>
<li>Arabic language is advantage</li>
<li>Genuine commitment to EHS culture and commitment to I&amp;D agenda</li>
<li>Comply with Quality Procedures, work instructions and Processes, and Spirit and Letter compliance rules. Resolve any non-conformances and process in a timely manner</li>
<li>Build strong relationship with GA customers and business stakeholders: National Grid standard &amp; qualification, projects and operations teams; contractors; system integrators.</li>
<li>KSA experience will be an advantage</li>
</ul><h1 class="jobSectionHeader">Additional Information</h1>
<div><div><div><div><div><div><div>Relocation Assistance Provided: No</div></div></div></div></div></div></div></div></div></div>

Substation Automation Commissioning Specialist

Unique Closets

HR SpecialistWe are seeking a highly experienced HR Specialist to manage all aspects of Human Resources, including recruitment, onboarding, employee relations, performance management, payroll support, HR administration, government portals, ticketing, and compliance with Saudi labor regulations.Requirements:<ul><li>Minimum 5 years of HR experience in Saudi Arabia.</li><li>At least 30 years of age.</li><li>Strong knowledge of Saudi Labor Law, Qiwa, GOSI, Muqeem, Mudad, Odoo ERP, and other HR-related government platforms.</li><li>Experience in handling HR ticketing systems, employee requests, disciplinary actions, leave management, end-of-service benefits, and other HR operational matters.</li><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Good written and spoken English communication skills with the ability to prepare professional emails, reports, and HR correspondence.</li><li>Excellent communication, interpersonal, organizational, and problem-solving skills.</li><li>Proficient in Microsoft Office and HRIS/ERP systems.</li><li>Ability to work under pressure, manage multiple priorities, and maintain strict confidentiality.</li><li>Strong attention to detail and the ability to handle sensitive HR matters professionally.</li></ul>Pay: ﷼1.00 per monthWork Location: In person

HR Specialist

ACOUSTIEG

<div>
 Welcome to where every role drives real change. At ACOUSTIEG, we don't just offer jobs, we offer the chance to shape industries and transform communities. Join professionals who wake up knowing their work matters, solving challenges that impact millions. Founded in 2018, ACOUSTIEG is one of Saudi Arabia&rsquo;s leading companies in acoustic treatment and sound isolation. We deliver innovative solutions tailored to various sectors, from healthcare and education to residential and commercial projects. Ready to do work that matters? Explore our roles and join those making a real difference.
 
 
 Description
 
 
 Job Opportunity | Foreign Purchasing &amp; Logistics Specialist
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Role Overview:
 
 
 We are seeking a
 
 Foreign Purchasing &amp; Logistics Specialist
 
 to manage international procurement activities and ensure smooth coordination of logistics operations. The role focuses on sourcing, supplier management, and maintaining efficient supply chain processes.
 
 Requirements
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Supply Chain, Logistics, or related field
 
 </li>
 <li>
 
 Minimum 3 years of relevant experience
 
 </li>
 <li>
 
 Strong knowledge of international trade and customs procedures
 
 </li>
 <li>
 
 Experience working with shipping and logistics partners
 
 </li>
 <li>
 
 Proficiency in Excel and ERP systems
 
 </li>
 <li>
 
 Good communication skills in English
 
 
 
 </li>
 </ul>
 Roles And Responsibilities
 <ul>
 <li>
 
 Manage international sourcing and procurement activities
 
 </li>
 <li>
 
 Evaluate and negotiate with overseas suppliers
 
 </li>
 <li>
 
 Coordinate import and export operations, including documentation and clearance
 
 </li>
 <li>
 
 Monitor logistics processes and ensure timely delivery
 
 </li>
 <li>
 
 Track shipments and resolve operational issues
 
 </li>
 <li>
 
 Ensure compliance with regulations and internal procedures
 
 </li>
 <li>
 
 Coordinate with internal teams to align supply requirements
 
 </li>
 <li>
 
 Analyze data to support cost efficiency and performance
 
 
 
 </li>
 </ul>
</div>

Foreign Purchasing & Logistics Specialist

Explore 299+ Customer support specialist in Riyadh this August. Find roles across top companies and apply now to boost your career.