product manager, growth Jobs in San Francisco

product manager, growth

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director of product management

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group product marketing manager, trust and safety

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lead digital product manager - marketing content product

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lead product designer, salesforce automation

principal product manager

Bounce

<div><h2 class="jobSectionHeader">About Bounce...</h2>
Bounce is a global luggage storage marketplace transforming the way people travel and explore. With over 32,000+ locations in 100+ countries, Bounce connects travelers with local businesses offering secure, on-demand storage solutions - letting travelers experience cities freely, without being weighed down by their things. We have over 2 million active customers relying on Bounce to simplify their journeys, offering them the flexibility to focus on what matters most, the freedom to explore.
To achieve this, Bounce is a fast-paced and scrappy team. We believe that experimentation fuels innovation, so we move quickly, testing new ideas and adapting in real time. If you&rsquo;re ready to make an impact in a high-energy, close-knit, and collaborative environment - Bounce is the place where you can move fast, think big, and shape the future of travel. Join us as we make the world a lighter, more accessible place! Bounce has been named the Inc5000&rsquo;s fastest-growing travel company in the USA in 2024 and is proudly backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. (Learn more about Bounce's Series B HERE and also learn about our Japan Expansion HERE)<h2 class="jobSectionHeader">
About the role...</h2> 
As the Growth Product Manager at Bounce, you&rsquo;ll take full ownership of a fast-growing business line within our platform, responsible for defining its strategy, scaling its reach, and driving measurable impact across product and growth. You&rsquo;ll operate like the GM of a startup inside Bounce: blending product thinking, data-driven experimentation, and operational excellence to unlock the next phase of growth.
You&rsquo;ll work cross-functionally with engineering, growth, operations, and design to craft scalable, self-reinforcing growth loops. This role is ideal for a product leader who thrives at the intersection of growth, strategy, and execution, someone who can build systems, not just run campaigns.<h2 class="jobSectionHeader">
Where you come in...</h2><ul><li>
Act as the general manager for your vertical - aligning product, operations, and marketing toward clear growth outcomes.</li><li>
Own the end-to-end growth of a core Bounce business line, from acquisition and conversion to retention and monetization.</li><li>
Own the end-to-end growth of a core Bounce business line, from acquisition and conversion to retention and monetization.</li><li>
Define and execute the product and growth strategy, balancing short-term wins with long-term scalability.</li><li>
Partner with engineering and design to deliver product features and experiments that improve acquisition funnels, user experience, and marketplace liquidity.</li><li>
Develop scalable playbooks for growth across channels (SEO, performance marketing, product-led loops).</li><li>
Analyze business performance, identify key levers, and prioritize initiatives that drive sustainable GMV growth.</li><li>
Collaborate with leadership to define the roadmap, set KPIs, and communicate progress transparently across teams.</li><li>
Lead with a hands-on mindset: from defining the problem to running the first experiment to scaling what works.</li></ul><h2 class="jobSectionHeader">
Your profile...</h2><ul><li>
You have experience as a Product Manager or Growth Lead with a strong bias for ownership and measurable impact.</li><li>
You&rsquo;ve run a marketplace business END-TO-END, from channels</li><li>
You&rsquo;ve scaled products or business lines, ideally in marketplaces, travel, or local services, through a mix of product innovation and growth tactics.</li><li>
You&rsquo;re fluent in data: comfortable querying, analyzing, and using insights to guide product and business decisions.</li><li>
You combine analytical depth with creative problem-solving, knowing when to optimize and when to reinvent.</li><li>
You&rsquo;re execution-focused and thrive in environments that reward autonomy and accountability.</li><li>
You collaborate naturally across product, marketing, and operations to align strategy and drive results.</li><li>
You&rsquo;re excited by the idea of owning a business line end-to-end, operating like a founder within a fast-moving company.</li></ul></div>

Product Manager, Growth

Cartesia

<div><h1 class="jobSectionHeader">About Cartesia</h1>
Our mission is to build the next generation of AI: ubiquitous, interactive intelligence that runs wherever you are. Today, not even the best models can continuously process and reason over a year-long stream of audio, video and text&mdash;1B text tokens, 10B audio tokens and 1T video tokens&mdash;let alone do this on-device.
We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.
About the Role
We&rsquo;re looking for a Growth Product Manager to drive activation, experimentation, and product-led growth at Cartesia. As our first Growth PM, you&rsquo;ll play a critical role in shaping how developers discover, adopt, and expand usage of our voice AI platform. You&rsquo;ll lead data-informed initiatives that improve user onboarding, increase conversion through self-serve motion, and help us scale a developer-first growth engine.
This role requires a blend of strategic product thinking, analytical rigor, and empathy for developer users. You&rsquo;ll work cross-functionally with engineering, design, data, marketing, and GTM teams to identify growth opportunities, design high-impact experiments, and build delightful, frictionless experiences for our developer community. 
Your Impact<ul><li>
Own the end-to-end activation funnel &mdash; from signup through first value &mdash; optimizing each step to improve conversion and retention</li><li>
Define and execute a rigorous experimentation roadmap to drive self-serve adoption, expansion, and monetization</li><li>
Partner with engineering and design to create data-driven onboarding flows, in-product guidance, and developer success mechanisms</li><li>
Collaborate with marketing and DevRel to align growth loops across product, docs, and community touchpoints</li><li>
Build scalable systems for growth measurement, leveraging analytics and telemetry to identify levers for impact</li><li>
Translate insights from quantitative data and qualitative feedback into actionable product improvements</li><li>
Champion a PLG mindset across the organization by embedding experimentation and measurement into our product development process</li></ul>
What You Bring<ul><li>
6+ years of product management experience, with a focus on growth, activation, or experimentation</li><li>
Proven track record of driving measurable product-led growth at developer-focused or API-based companies</li><li>
Deep understanding of developer workflows and the nuances of building for technical end users</li><li>
Strong analytical and problem-solving skills; strong proficiency with analytics tools such as Amplitude, Mixpanel, Looker or similar</li><li>
Experience designing, running, and interpreting A/B tests and other experimentation frameworks to drive growth</li><li>
Demonstrated success in designing and executing growth experiments that impact key business metrics</li><li>
Excellent cross-functional collaboration and communication skills</li><li>
Technical background or experience working closely with engineering and data teams</li></ul>
Nice to Have<ul><li>
Experience with usage-based or freemium models in developer tools, infrastructure, or API products</li><li>
SQL Proficiency</li><li>
Familiarity with AI/ML or voice technology products</li><li>
Experience building growth foundations from 0 1 at an early-stage (Series A/B) startup or Founder experience</li><li>
Background in data analytics, product instrumentation, or user lifecycle modeling</li></ul> 
What We Offer
Lunch, dinner and snacks at the office
Fully covered medical, dental, and vision insurance for employees
401(k)
Relocation and immigration support
Your own personal Yoshi<h2 class="jobSectionHeader">
Our Culture</h2>
We&rsquo;re an in-person team based out of San Francisco. We love being in the office, hanging out together, and learning from each other every day.
We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don&rsquo;t sacrifice quality or design along the way.
We support each other. We have an open &amp; inclusive culture that&rsquo;s focused on giving everyone the resources they need to succeed.
Compensation Range: $200K - $270K</div>

Tools for Humanity

<div>About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.<h2 class="jobSectionHeader">
About the Team</h2>
People spend fifteen seconds with an Orb, but a lifetime with the World App. As such, the App team plays a critical role in fulfilling our mission. Using the App, people can join the World network, participate in decentralized finance in a friendly and self-custodial manner, and use their World ID to unlock services across the ecosystem. The Growth team is responsible for driving World&rsquo;s biggest priority across the entirety of the business: reaching critical scale.<h2 class="jobSectionHeader">
About the Opportunity:</h2>
As a Senior Product Manager, Growth Incentives at Tools for Humanity, you&rsquo;ll drive one of the most strategically important areas of World&rsquo;s growth and scale: Our global incentive programs. Today, incentives such as the Worldcoin airdrop and referral programs are key drivers of our expansion, representing investments in the tens of millions of dollars each month. You&rsquo;ll own and optimize these programs, ensuring they are efficient, data-informed, and impactful in driving sustainable user growth.<ul><li>
Own and optimize World&rsquo;s incentive programs, including the Worldcoin airdrop and referral systems, which drive the majority of current growth.</li><li>
Manage multi-million dollar monthly incentive budgets, ensuring programs are effective, efficient, and aligned with long-term growth goals.</li><li>
Design, test, and launch new incentive models that attract, activate, and retain users while maintaining sustainable unit economics.</li><li>
Collaborate cross-functionally with product, economics, finance, data science, marketing, fraud prevention and regional teams to scale global incentive initiatives.</li><li>
Leverage data and experimentation to measure program effectiveness, identify optimization opportunities, and inform strategic decisions.</li><li>
Model incentive performance and ROI, partnering with finance and data teams to assess cost efficiency and user impact.</li><li>
Ensure localization and regional relevance of incentive programs to maximize engagement and effectiveness in diverse international markets.</li><li>
Champion a culture of analytical rigor and experimentation, setting high standards for measurement and learning velocity.</li><li>
Influence and align stakeholders across the organization, communicating insights, recommendations, and trade-offs with clarity and confidence.</li></ul><h2 class="jobSectionHeader"> 
About You:</h2><ul><li>
You have 8+ years of experience as a Product Manager focused on growth, incentives, or performance-based product initiatives.</li><li>
You&rsquo;ve owned or scaled large incentive programs - such as referral systems, cashback offers, or user reward campaigns - with proven impact on user acquisition and retention.</li><li>
You are experienced in Performance Marketing, SEO.</li><li>
You bring a strong analytical and data-driven mindset, with the ability to interpret complex data and model incentive outcomes.</li><li>
You have a background in economics, data science, or quantitative problem-solving, or equivalent hands-on experience managing incentive-driven systems.</li><li>
You thrive in fast-paced, high-growth environments, using experimentation and iteration to uncover what drives sustainable user engagement.</li><li>
You&rsquo;ve worked in international markets and understand how localization and cultural context influence user motivation and incentives.</li><li>
You are curious, creative, and impact-oriented, motivated by building systems that power global growth at scale.</li><li>
Obsessed with building delightful products, placing great care on user experience.</li><li>
You have a bias towards action, a high sense of urgency, and a willingness to roll up your sleeves to get things done.</li></ul> 
Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $220,000 - $280,000, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!
By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR</div>

Senior Product Manager, Growth Incentives

OpenAI

About the Team
 
The OpenAI B2B team builds the foundation that enables every developer, enterprise, and partner to harness OpenAI’s models safely, reliably, and at scale. We design and operate the systems that power model serving, API access, billing, developer tooling, and enterprise integrations—forming the connective tissue between OpenAI’s research breakthroughs and real-world products.
 
Our mission is to make it effortless for anyone to build with OpenAI technology. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate GPT models, fine-tune behavior, manage data, and deliver transformative experiences to their users. We collaborate across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers.
 
The B2B team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems. We care deeply about reliability, scalability, and simplicity—creating tools that let developers focus on their ideas while we handle the complexity of running world-class AI systems.
 
About the Role
 
This PM will lead the construction of our enterprise data fabric and connector gateway, AI safety, billing, and access controls. You will define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade controls. This role partners deeply with engineering, security, legal, compliance, and finance to deliver high-trust, enterprise-grade systems.
 
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
 
In this role, you will: 
Develop an enterprise data control plane to securely access and manage enterprise data for LLM use
 
Drive product strategy for safety controls, privacy features, access management, and API usage/cost visibility.
 
Build and improve data governance capabilities: retention, encryption, audit logs, permissions, and lifecycle management.
 
Lead development of access control models, identity flows (SSO/SAML, SCIM), and admin tooling.
 
Oversee usage metering, cost dashboards, alerts, budgeting tools, and predictable API cost experiences.
 
You might thrive in this role if you: 
Have experience in security, privacy, data infrastructure, or usage-based platform products.
 
Strong understanding of data governance, access controls, and enterprise identity.
 
Experience with usage metering, cost-management tooling, or billing-adjacent systems.
 
Ability to work across security, legal, engineering, compliance, and finance domains.
 
Strong systems thinking, analytical skills, and comfort operating in high-risk, high-trust areas.
 
Excellent communication and ability to drive alignment across complex technical and regulatory environments.
 
About OpenAI
 
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
 
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
 
For additional information, please see
 
OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement
 
.
 
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
 
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through
 
this form
 
. No response will be provided to inquiries unrelated to job posting compliance.
 
We are committed to providing reasonable accommodations to applicants with disabilities.
 
OpenAI Global Applicant Privacy Policy
 
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
 
Compensation
 
$325K + Offers Equity

Product Manager, Enterprise Platform

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Data Engineer for AI Platform
About Mastercard 
Mastercard is a global technology company in the payments industry, connecting billions of consumers, financial institutions, merchants, governments, and businesses worldwide. We are driving the future of commerce by enabling secure, simple, and smart transactions. Artificial Intelligence is at the core of our strategy to make Mastercard stronger and commerce safer, smarter and more personal. At Mastercard, we&rsquo;re building next-generation AI-powered platforms to drive innovation and impact.
 
 
Role: 
<ul><li>Drive modernization from legacy and on-prem systems to modern, cloud-native, and hybrid data platforms.</li><li>Architect and lead the development of a Multi-Agent ETL Platform for batch and event streaming, integrating AI agents to autonomously manage ETL tasks such as data discovery, schema mapping, and error resolution.</li><li>Define and implement data ingestion, transformation, and delivery pipelines using scalable frameworks (e.g., Apache Airflow, Nifi, dbt, Spark, Kafka, or Dagster).</li><li>Leverage LLMs, and agent frameworks (e.g., LangChain, CrewAI, AutoGen) to automate pipeline management and monitoring.</li><li>Ensure robust data governance, cataloging, versioning, and lineage tracking across the ETL platform.</li><li>Define project roadmaps, KPIs, and performance metrics for platform efficiency and data reliability.</li><li>Establish and enforce best practices in data quality, CI/CD for data pipelines, and observability.</li><li>Collaborate closely with cross-functional teams (Data Science, Analytics, and Application Development) to understand requirements and deliver efficient data ingestion and processing workflows.</li><li>Establish and enforce best practices, automation standards, and monitoring frameworks to ensure the platform&rsquo;s reliability, scalability, and security.</li><li>Build relationships and communicate effectively with internal and external stakeholders, including senior executives, to influence data-driven strategies and decisions.</li><li>Continuously engage and improve teams&rsquo; performance by conducting recurring meetings, knowing your people, managing career development, and understanding who is at risk.</li><li>Oversee deployment, monitoring, and scaling of ETL and agent workloads across multi cloud environments.
</li><li>Continuously improve platform performance, cost efficiency, and automation maturity.
</li></ul> 
All About You: 
<ul><li>Hands-on experience in data engineering, data platform strategy, or a related technical domain.</li><li>Proven experience leading global data engineering or platform engineering teams.</li><li>Proven experience in building and modernizing distributed data platforms using technologies such as Apache Spark, Kafka, Flink, NiFi, and Cloudera/Hadoop.</li><li>Strong experience with one or more of data pipeline tools (Nifi, Airflow, dbt, Spark, Kafka, Dagster, etc.) and distributed data processing at scale.</li><li>Experience building and managing AI-augmented or agent-driven systems will be a plus.</li><li>Proficiency in Python, SQL, and data ecosystems (Oracle, AWS Glue, Azure Data Factory, BigQuery, Snowflake, etc.).</li><li>Deep understanding of data modeling, metadata management, and data governance principles.</li><li>Proven success in leading technical teams and managing complex, cross-functional projects.</li><li>Passion for staying current in a fast-paced field with proven ability to lead innovation in a scaled organization.</li><li>Excellent communication skills, with the ability to tailor technical concepts to executive, operational, and technical audiences.</li><li>Expertise and ability to lead technical decision-making considering scalability, cost efficiency, stakeholder priorities, and time to market.</li><li>Proven track leading high-performing teams with experience leading and coaching director level reports and experienced individual contributors.</li><li>Advanced degree in Data Science, Computer Science, Information Technology, Business Administration, or a related field. Equivalent experience will also be considered.</li></ul> 
Why Join Us? 
At Mastercard, you&rsquo;ll help shape the future of AI in global commerce&mdash;solving complex challenges at scale, driving financial inclusion, and reinforcing the trust and security that define our brand. You&rsquo;ll work with world-class talent, cutting-edge technologies, and will make a lasting impact. 
 
#AI1
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Arlington, Virginia: $170,000 - $273,000 USD
Purchase, New York: $170,000 - $273,000 USD
San Francisco, California: $178,000 - $284,000 USD</div>

Principal Data Engineer for AI Platform

Genentech

<div><div><div>THE POSITION</div>
A healthier future. It&rsquo;s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That&rsquo;s what makes us Roche!<div>
The Opportunity</div>
The Principal Human Factors Engineer will be responsible for providing human factors engineering expertise to project teams developing combination product drug delivery devices for parenteral pharmaceutical therapeutics at Genentech, taking into consideration all aspects of the user, the intended use, the use environment, and the drug therapy being delivered.
The Principal Human Factors Engineer has strong experience in human factors engineering for combination products and/or medical devices. They will collaborate with multifunctional teams including device engineering, regulatory, clinical, quality, marketing, and program management to inform and guide development of innovative products and ensure that those products are safe and easy to use. The candidate has demonstrated ability to lead project-level human factors activities, including ethnographic research, requirements definition research, use-related risk analysis, formative usability assessments, and design validation studies. They will also develop instructions for use and training materials for clinical trial and commercial purposes.
The Principal Human Factors Engineer will be assigned responsibilities to engineering areas and will initiate projects, define critical steps and resources, and develop practical and thorough solutions to complex problems. The candidate will work with limited direction and may provide guidance and coordinate work activities of other personnel and may also supervise staff members. The work is reviewed with a focus on long-term perspectives, as the Principal Human Factors Engineer establishes his/her own work priorities and timelines.<div>
Who you are</div>
Education and Industry Experience:<ul><li>
B.S, M.S, or advanced degree in human factors engineering, cognitive psychology, industrial engineering, bioengineering, or related discipline.</li><li>
At least 8 years of experience in the industry and/or academia (including advanced studies) after receiving their Bachelor&rsquo;s degree.</li><li>
In depth experience in writing technical documents, analyzing data, writing usability study protocols, performing statistical data analysis and writing summary reports is expected.</li></ul>
Technical Knowledge:<ul><li>
Strong skills in relevant modeling and design tools, design controls and/or data analysis. For example:</li><li>
Ability to generate and analyze large data sets, including quantitative and qualitative analysis</li><li>
Advanced knowledge of design controls and relevant human factors standards and guidances</li><li>
Development of product training and instructions for use, design and execution of formative and summative usability studies, use-related risk analysis, and other human factors methods</li></ul>
Interpersonal Skills:<ul><li>
A proven track record of working effectively in a matrixed organization with a highly cross-functional (e.g., device development, regulatory, clinical, quality, and program management) and collaborative environment is very desirable.</li><li>
Excellent communication skills are required. Experience in working with external partners is also highly desirable.</li><li>
Highly organized and detail oriented.</li><li>
Excellent leadership skills.</li></ul>
Relocation benefits are available for this job posting.
The expected salary range for this position based on the primary location of South San Francisco, CA is $109,500 - $203,300. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.</div>
<div><div>JOB FACTS
</div><div><div><ul><div>Job Sub Category
Process Development
</div><div>Schedule
Full time
</div><div>Job Type
Regular
</div><div>Posted Date
Nov 10th 2025
</div><div>Job ID
202510-128033</div></ul></div></div></div></div>

Principal Human Factors Engineer

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Principal Software Engineer
Office hybrid in San Francisco, Seattle, or Indianapolis
Why Salesforce.com IT:
 
We build teams that are smart, creative and fun. We work hard and play hard and believe that each individual can make a difference. Continuous personal and professional development of each individual is core to a high performing organization.
 
 
Team:
 
Customer Success Group (CSG) Business Process Group (BPG) is a world class IT organization that designs, develops, deploys and supports IT Apps for Salesforce's post-sales business processes. As Salesforce continues to grow at a rapid pace, we are at the cutting edge of innovation to deliver Customer Success at scale.
 
 
We're a flat, lean, agile, self-governing team. We value transparency and trust. We continue to create purpose in our work, question the status quo, seek individual mastery and encourage autonomy.
 
 
Role:
 
Principal Member of Technical Staff is a hybrid engineering role that requires skills in both development &amp; testing aspects of software development. This role will provide technical leadership to our M&amp;A teams as well as our operations team.
 
 
Responsibilities:
 
Salesforce.com is looking for a Principal Software Engineer (Principal Member of the Technical Staff) to join our Business Technology Applications development team. BT Applications development is growing, it is a great time to join the team. You will be working on application development for M&amp;A and Operations. You will be working with a group of world-class engineers, architects and product managers to build scalable breakthrough features and integrations. You have a solid understanding of the MVC pattern, an obsession with commenting on your code, a natural tendency to self test your code before calling it done and a knack for building quality user experience.
 
 
Do you love building stuff? You will be responsible for developing the backend architecture and writing highly scalable internal web applications using Force.com technologies. You must have an excellent background in Java or Force.com programming and application design, and an excellent understanding of Javascript frameworks, CSS, XML, and HTML. You will be responsible for architecting and developing through all phases of phases of the development lifecycle and be well versed in full stack (frontend &amp; backend) implementation. You will use your experience to work with team members to develop new features, enhance existing features, underlying software components and frameworks. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technology and integrate them quickly into the solution implementation.
 
 
You should write code that others can understand, support, maintain and expand, and provide other team members with direction on development projects. You are aware of trends and technical developments in the industry, and how those can be applied in your work; and have a point of view on the delivery approach for very complex or foundational features. You have the demonstrated ability to anticipate technology lifecycle issues, work with projects involving multiple systems, and influence the team to deliver durable, extensible solutions.
 
 
Do you love breaking things apart and then putting them back together so you know how they really work? We're looking for people with that special mix of technical ability, curiosity, and an analytical mind to help us ensure every line of code we push to production as part of the Business Technology applications is of the highest quality. As LMTS, you would be part of the engineering team, working closely with other technical staff members, architects, business systems analyst and product owner who are responsible for adding new features or improving the current applications.
 
 
This job requires that you be a quick learner, self-starter with the ability to work under pressure, meet aggressive deadlines and handle multiple projects/tasks simultaneously. You should have the ability to work in a fun, creative and fast paced environment. You will be responsible to adapt quickly, motivate people, instill accountability and achieve results. You must possess good oral and written communication/documentation skills and be able to interact with other team members to deliver fast and with reliable code quality. You will also be asked to contribute ideas and provide feedback on many projects within the team&rsquo;s portfolio.
 
 
Basic Requirements/Experience:
<ul><li>10 + years experience programming with Force.com (Apex, Visualforce &amp; Lightning) and Java technologies
</li><li>Experience understanding of OO design, programming and MVC framework
</li><li>Experience programming HTML, CSS, and Javascript frameworks (Angular.js or Ember.js or React)
</li><li>Experience in data models, database design and relational database languages (SQL or SOQL)
</li><li>Experience developing in an enterprise software engineering environment such as source code control, IDE, CI/CD frameworks (Git, Eclipse, Jenkins)
</li><li>Provide technical leadership to junior software engineers and ability to mentor and develop junior team members
</li><li>Ability to help out on recruiting and attract best in class software engineers
</li><li>Knowledge and hands-on implementation skills of Web Services (SOAP and REST)
</li><li>Working experience on driving quality practices within organization
</li><li>Experience working with Agile/Scrum methodology
</li><li>Proactively identify risks &amp; mitigate/resolve them
</li><li>Effectively communicate status and risk to the team and manager
</li><li>8+ years of experience in Quality Engineering developing test framework using an OOP language, such as Apex, Java, C#, etc.
</li><li>8+ years experience in designing and implementing automated test suite that are fast, robust, and maintainable using Java-based tools such as Selenium Web Driver, JUnit, and Apex
</li><li>Document test plans and publish test results with the goal of continuous improvement in code quality, test coverage (functionality and code)
</li><li>Ability to lead and influence the design approach to new applications and features
</li><li>Ability to lead, participate and contribute to product code reviews, test strategy &amp; test plan reviews
</li><li>Diagnose, track and manage quality issues to resolution
</li><li>Understanding of various user based security models and experience with performance tuning
</li><li>Excellent communication and problem solving skills
</li><li>Effectively communicate status and risk to the team and manager
</li><li>Effectively contribute, participate and influence in Program Increment (PI) Planning and Agile scrum rituals
</li>A related technical degree required 
<li>
</li></ul> 
Preferred Requirements/Experience:
<ul><li>8+ years of experience in testing web based environment, SaaS preferred - plan, design, implement and enhance automation framework, utilities and toolsData Cloud and Artificial Intelligence (AI) certifications, skills and experience
</li><li>Experience developing on the Salesforce.com platform &amp; API's
</li><li>Enterprise system integration background with Web Services
</li><li>Strong experience with Javascript frameworks such as jQuery, Angular and/or ExtJS
</li><li>Lead technology roadmap development, product and feature design with technical staff members, business systems analyst and product managers &amp; influence the outcomes
</li><li>Multiple Salesforce Certifications and/or Java Certifications
</li><li>Understanding of various user based security models
</li><li>Previous experience developing applications for post sales and or Salesforce Service Cloud is a strong plus
</li><li>Excellent cross-group communication and problem solving skills
</li><li>Excellent ability to build cross-group relationships with key influencers and decision makers
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600.
For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.</div>

Principal Software Engineer

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