client services specialist ii - overnight shift

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case management specialist Jobs in Baltimore

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client services specialist ii - overnight shift Jobs in Baltimore

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patient care assistant - 2nd floor

social worker ii shift diff elig inpatient dept care management

University of Maryland Medical System

<div>Job Requirements 
 
**This position comes with a $15,000 Sign-On Bonus** 
General Summary:
Under general oversight, functions as a member of the multidisciplinary healthcare team to provide case management, crisis intervention, biopsychosocial assessments, counseling, referral, treatment/discharge planning, and other general social work services to target the diverse psychosocial and emotional needs of patients, families, and groups in their practice area. 
Primary Responsibilities:
The following statements describe the general work performed in this role. It is not an exhaustive list of all duties that may be performed.<ul><li>
Interviews patients to assess functional level according to professional standards. Completes psychosocial &amp; screening tools with direct supervision. Assesses safety risks as a means of determining appropriate disposition for patients.</li><li>
Develops a plan of care and treatment/discharge plans that are reviewed with the interdisciplinary team or supervisor.</li><li>
Provides timely and appropriate crisis intervention services &amp; proactively utilizes de-escalation strategies with patients.</li><li>
Evaluates patient&rsquo;s social determinants of health and methods used within the practice settings to improve quality of care. Seeks feedback to assess their individual work and assure ethical standards. Evaluates patient&rsquo;s progress toward established goals.</li><li>
Provides preventive, protective, or supportive services to patients and/or families. Completes mandatory reporting for patients who are in or who are threatened by situations detrimental to their well-being.</li><li>
Maintains working knowledge of relevant medical/legal issues that impact on patient care. Coordinates and documents appropriate referrals/linkages and keeps the patient, family, and care team informed of referrals made.</li><li>
Provides patients and family members with counseling regarding coping techniques for illness and care planning. Creates a theoretically grounded therapeutic framework for effective problem solving with patient and family.</li><li>
Receives clinical feedback of assessments, planning, interventions, and overall plan of care.</li><li>
Conducts individual and/or group education sessions to assist patients/families in addressing and managing healthcare conditions.</li><li>
Advocates for patients and their practice area, to explore strategies that reduce resource consumption and provide efficient care.</li><li>
Recognizes and identifies systematic challenges impacting individual patients and the impact to their health, well-being, and access to care.</li><li>
Documents all work in a timely manner pertaining to the care setting or required by regulatory standards. Only discloses information necessarily with an ROI. Notifies patients of their informed consent for treatment, as applicable. Maintains privacy and security of all confidential and protected health information.</li><li>
Completes all specific job tasks within their assigned department as outlined by supervisor.</li></ul> 
 Knowledge, Skills and Abilities<ul><li>
Demonstrate skill in a) general social work and/or case management practice areas; b) completing social work functions under supervision, including biopsychosocial assessment, resource coordination, case management, psychoeducation, referral, information gathering, therapy, counseling, mental health diagnosis, consultation, advocacy; c) effective critical thinking d) communications both written and oral; and e) age appropriate interpersonal interactions (patients may range from newborn to geriatric adult).</li><li>
Ability to a) communicate and collaborate effectively with both internal and external stakeholders (i.e. colleagues, medical staff, liaisons, patient, family); b) assess, adapt, and calmly respond to changing and/or crisis environment; c) make decisions consistent with current policies, procedures, and ethical standards while operating under supervision; d) prioritize work assignments and manage time effectively to complete duties; and (e) understand and follow written and verbal instruction.</li><li>
Adhere to the professional principles and standards of practice consistent with underlying core values of the profession, as outlined by the NASW Code of Ethics.</li></ul> 
Education, Experience and Qualifications<ul><li>
Master&rsquo;s degree in Social Work accredited by Council on Social Work Education (CSWE).</li><li>
LMSW (Licensed Master Social Worker) licensure from the Maryland Board of Social Work Examiners.</li><li>
Minimum one (1) year of related experience is required.</li></ul> 
Additional Information:<ul><li>
All your information will be kept confidential according to EEO guidelines.</li><li>
Work Schedule: Mon-Fri 8:00am to 4:30pm, Rotating Weekend and Holiday</li><li>
This position is awarded with a $15,000 Sign-On Bonus along with compensation that is commensurate with experience.</li></ul>
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu</div>

Social Worker II Shift Diff Elig Inpatient Dept Care Management

CareFirst BlueCross BlueShield

<div>Resp &amp; Qualifications
PURPOSE:
 
The Clinical Navigator (RN) conducts concurrent review of inpatient level of care, managing the timely and smooth transition from inpatient care to home or other levels of care. Utilizing experience and skills in utilization management, the Clinical Navigator will leverage proficiency in established MCG, in addition to administrative/regulatory considerations, to determine medical necessity, appropriate level(s) of care. The role will function as a liaison working telephonically with the hospital care team including case managers, social workers and discharge planners to ensure CareFirst members/enrollees receive the appropriate level of care and partner to address any potential barriers to discharge. The candidate may be required to come to the CareFirst office location periodically for meetings, training or other business-related activities. The candidate's primary residence must be within the greater Baltimore metropolitan area. Bilingual-fluent in Spanish a big plus! 
 
ESSENTIAL FUNCTIONS:<ul><li>
Utilize clinical expertise and critical thinking skills to analyze available clinical information, Electronic Medical Records (EMRs), benefit contracts, mandates, medical policy, evidence based published research, national accreditation and regulatory requirements to aid in determination of appropriateness and authorization of inpatient clinical services. Engages telephonically with member, family and providers to identify key strategic interventions, discharge planning and coordination to address member's medical, behavioral and/or social determinant of health needs to promote a safe transition to the appropriate level of care and/or home.</li><li>
Collaborates with CareFirst medical directors and participates in internal case rounds/discussions to determine appropriate course of action and level of care. Applies sound clinical knowledge and judgment throughout the review process. Follows member benefit contracts to assist with benefit determination.</li><li>
Makes referrals to other care management programs as appropriate for chronic, long-term care coordination.</li><li>
Works collaboratively with hospital teams to develop positive working relationships to decrease provider abrasion and improve the member experience.</li></ul>
QUALIFICATIONS: 
 
Education Level: Bachelor's Degree in Registered Nursing OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Licenses/Certifications Upon Hire Required:
<ul><li>RN - Registered Nurse - State Licensure And/or Compact State Licensure RN- Registered Nurse in MD, VA or
</li><li>Washington, DC
</li></ul>Experience: 5 years clinically related experience working in an acute care setting, and/or Utilization Review. 
 
Preferred Qualifications:<ul><li>
Knowledge and experience with MCG</li><li>
Experience working with Commercial and employee group member and Medicare/Medicaid enrollees and benefits contracts</li><li>
CCM certification</li><li>
MCG certification
</li></ul>Knowledge, Skills and Abilities (KSAs)
<ul><li>Strong interpersonal skills and the ability to engage in a member facing environment (telephonically) while at the same time building relationships and partnerships with hospital care team and alternative care delivery partners to meeting member/enrollee needs.</li><li>
Strong clinical documentation skills along with the ability to type on a computer keyboard with ease and speed.</li><li>
Proficient in the use of web-based technology and Microsoft Office applications such as Word, Excel and Power Point.</li><li>
Strong analytical and problem-solving skills to judge appropriateness of member services and treatments on a case-by-case basis.</li><li>
Knowledge of clinical standards of care and disease process and national, evidence based clinical guidelines and hospital operations.</li><li>
Knowledge of available community resources and programs.</li><li>
Basic understanding of the strategic and financial goals of a health care system, payer organization, health plan and/or health insurance operations (e.g. networks, eligibility, benefits).</li><li>
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
</li></ul>Salary Range: $72,360 - $143,715
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
#LI-SS1</div>

Clinical Navigator (Remote)

US Department of Veterans Affairs

Nursing Assistant - Perioperative

Johns Hopkins Health System

<div></div><div><div><div>Requisition #:</div><div>
669635</div>
<div>Location:</div><div>
Johns Hopkins Bayview Medical Center, Baltimore, MD 21224
</div><div>Category:</div><div>
Social Work/Mental Health</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<div><div>What Awaits You:
<ul>
<li>Opportunities for Career Growth &ndash; Build a meaningful career with access to professional development, mentorship, and advancement pathways.</li>
<li>Collaborative and Inclusive Environment &ndash; Work alongside a diverse team of professionals who value mutual respect, innovation, and teamwork.</li>
<li>Comprehensive Benefits Package &ndash; Take advantage of a competitive and affordable benefits program that supports your health, financial security, and overall well-being.</li>
<li>$5,000 sign-on bonus</li>
</ul>
Position Summary

The Mental Health Therapist provides direct psychosocial assessment, psychotherapy, care coordination, and discharge planning in collaboration with patients, families, physicians, and the interdisciplinary team. Responsibilities include intake and care planning, crisis and grief interventions, medication monitoring, documentation, resource referral, family meetings, and participation in rounds, quality improvement, and on-call coverage as needed.

Qualifications
<ul>
<li>Master&rsquo;s degree in applied psychology or related field</li>
<li>Maryland LGPC or LGSW-C</li>
<li>1 year of healthcare-related experience preferred; field placement may count</li>
</ul>
Salary Range: Minimum 34.62/hour - Maximum 57.19/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.
</div>
</div>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</div><div></div>

Mental Health Therapist

<div>Resp &amp; Qualifications
PURPOSE:
 
Under minimal supervision, the Claims Recovery Specialist II review and audits medical and/or dental claims to recover payments. Specialist will assist to maximize recovery amounts due to refund of payments made in error to members and/or providers, retro terms and/or focused provider audits. Specialist will provide day-to-day management of active overpayment recoveries. This position will work closely with the claims, service, finance, and vendor auditing departments to complete claims adjustments. 
 
ESSENTIAL FUNCTIONS:<ul><li>
Under supervision, reviews, audits, and/or initiates recovery efforts for medical, and/or dental claims to recover overpayments, ensuring all parts of the process are documented properly.</li><li>
Contacts carriers, members and/or providers, via phone, email, and correspondence, to recover and settle overpaid and/or unpaid claims. Responds to carrier, customer and/or provider service inquiries regarding outstanding claims and/or overpayment balances. Proactively identifies needs and responds appropriately through investigating, problem solving, engagement of other internal or external resources, and providing high level service. Adjusts claims to reflect cash returned by members and/or providers to reduce and accurately reconcile customer accounts.</li><li>
Distributes written correspondence to policy holders to recoup overpaid claims, negotiate repayment agreements when necessary, and ultimately reduce the company's care line. Performs vendor education and training to educate vendors on claims retrieval systems and procedures, general vendor updates.</li><li>
Participate in all internal/external meetings relating to Audit and Recoupment. Improves claims audit and recoupment job knowledge by attending training sessions. Participates with department management in revising Audit and Recoupment SOPs.</li></ul>
QUALIFICATIONS: 
 
Education Level: High School Diploma or GED. 
 
Experience: 5 years claims processing. 
 
Preferred Qualifications:<ul><li>
1 year adjustment processing
</li></ul>Knowledge, Skills and Abilities (KSAs)<ul><li>
Mathematical ability/aptitude.</li><li>
Communication skills.</li><li>
Ability to deal with both internal and external clients.</li><li>
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.</li></ul>
Salary Range: $42,624 - $78,144
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship</div>

Claims Recovery Specialist II (Remote)

Lifebridge Health

<div><h1 class="jobSectionHeader">SUPPLY CHAIN INFO SYSTEM ANALYST
</h1><div><div><ul><li>Baltimore, MD
</li><li>SINAI HOSPITAL
</li><li>SUPPLY CHAIN INFO SY
</li><li>Full-time - Day shift - 8:30am-5:00pm
</li><li>INFORMATION SYSTEMS
</li><li>97179
</li><li>$27.90-$47.91 Experience based
</li><li>Posted: June 12, 2026
</li></ul></div><div>Apply Now Save Job Saved
</div></div><div>Summary
Who We Are 
LifeBridge Health is a purpose-driven health system committed to transforming healthcare delivery throughout the Mid-Atlantic and beyond. Anchored in our mission to improve the health of the communities we serve, we are redefining healthcare by enhancing access, elevating patient experiences, and advancing innovative ideas centered around community-based care.
The Supply Chain Management Department is a key enabler of our hospital operations across the system. Through our integrated teams Strategic Sourcing &amp; Contract Administration, Supply Chain Operations, Value Analysis, and Supply Chain Information Systems (SCIS) we collaborate to ensure timely, cost-effective delivery of the right products and services, all while maintaining a steadfast commitment to quality, affordability, and improved patient outcomes.
Role Overview &ndash; Supply Chain Information Systems Analyst 
Under general direction of the Supervisor for Supply Chain Informatics, the Sr. Analyst will be responsible for implementation, enhancement and support of the Supply Chain Management Enterprise Resource Planner (ERP) for LifeBridge Health. The Sr. Analyst will possess a strong working knowledge of Supply Chain, Finance, and various IT platforms as well as strong customer service and communication skills to provide ongoing support for end users.
Key Responsibilities:
<ul><li>Performs administrative duties as part of the IS support team.</li>
<li>Demonstrates ability to work on multiple tasks/projects simultaneously and meet defined deadlines.</li>
<li>Continually improves technical competency by self-initiated study and completing appropriate courses, classes and workshops to enhance technical and professional skills.</li>
<li>Communicates regularly with management regarding status of projects and outstanding issues.</li>
</ul>
Requirements:
<ul><li>Experience: 5-7 years of relevant experience in Supply Chain, Information Systems, or related fields.</li>
<li>Education:
<ul><li>Preferred: Master&rsquo;s Degree in Computer Science, Information Systems, or a related discipline.</li>
</ul></li></ul>Additional Information
What We Offer: 
 
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. 
 
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. 
 
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support &mdash; improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. 
 
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. 
 
Why LifeBridge Health? 
 
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. 
 
Our organization thrives on a culture of CARE BRAVELY&mdash;where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. 
 
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
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SUPPLY CHAIN INFO SYSTEM ANALYST

TOPCOAT

Topcoat is located in Baltimore&rsquo;s scenic waterfront, Inner Harbor. We&rsquo;re an innovative, non-toxic salon with a mission to elevate the wellbeing of every hand we touch. We care about every person who walks into our salon, both our clients and team members, so our services are non-toxic - no harsh chemicals here!We provide a fun, engaging environment, and all the tools for you to be successful. We want you to bring your enthusiasm, a positive attitude and of course your passion for safe, non-toxic nail care!Requirements:<ul><li>Able to work at-least 30 hours per week</li><li>MD Esthetician or Cosmetology license required</li><li>Great customer service skills</li><li>Positive and professional attitude</li><li>Strong communication and work ethic</li><li>Team-player mindset</li><li>Work authorization</li></ul>Responsibilities:<ul><li>Providing high-quality manicures and pedicures, which includes removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients&rsquo; preferences</li><li>Applying gel polish</li><li>Applying dipping powder (preferred)</li><li>Recommending various nail designs and nail art to clients</li><li>Evaluating the condition of clients&rsquo; nails and advising them on proper nail care and suitable nail care treatments</li><li>Sanitizing all nail instruments and equipment before each use</li><li>Ensuring that workstations are kept clean and orderly</li><li>Ensuring that nail and massage supplies are adequately stocked</li><li>Providing quality hand and foot massages</li></ul>Job Type: ContractPay: $800.00 - $2,000.00 per weekBenefits:<ul><li>Flexible schedule</li><li>On-the-job training</li></ul>Compensation Package:<ul><li>Commission pay</li><li>Tips</li></ul>Shift:<ul><li>4 hour shift</li><li>8 hour shift</li></ul>Experience:<ul><li>Nail care: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Maryland Cosmetology or Nail License (Preferred) (Required)</li></ul>Ability to Commute:<ul><li>Baltimore, MD 21202 (Required)</li></ul>Ability to Relocate:<ul><li>Baltimore, MD 21202: Relocate before starting work (Required)</li></ul>Work Location: In person

Nail Technician

Explore 58+ Social worker ii shift diff elig inpatient dept care management in Baltimore this July. Find roles across top companies and apply now to boost your career.