sales manager

sales executive

account manager

sales coordinator

account executive

account manager sales representative

Medtronic

<div><p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first &mdash; developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
</p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1>To support our Surgical Innovations Business in Saudi Arabia, we are currently looking for a full-time, customer-oriented Sales Representative &ndash; Spine, with excellent communication skills and a natural ability to identify business opportunities. This is a great opportunity for a professional with strong relationship management skills and solid commercial experience within the medical device industry.
<br>
<br>
We offer you a position where you will present and sell Medtronic Spinal and Biologics products and services to current and potential clients within the assigned territory in Saudi Arabia. You will be responsible for meeting or exceeding established sales targets while representing the company in accordance with its policies and standards. The role requires maintaining awareness of local competitive conditions and promptly reporting relevant market insights to the District Manager. The main purpose of this role is to sell and support a range of Medtronic Spine products while driving clinical adoption and ensuring optimal product usage in hospitals and surgical centers.
<p></p><p><b>Responsibilities may include the following (and other duties may be assigned):
</b></p><ul><li>Achieving agreed targets focused on sales growth.
</li><li>Making field sales calls, soliciting orders, and promoting assigned Medtronic Spinal and Biologics products.
</li><li>Presenting, providing in-service training, and selling products and services to current and potential clients.
</li><li>Supporting and advising physicians and clinical staff on the correct and safe use of Medtronic devices.
</li><li>Leading clinical selling activities within the assigned territory.
</li><li>Identifying sales prospects and contacting new and existing accounts as assigned.
</li><li>Preparing action plans and scheduling activities to identify specific targets and project the number of contacts to be made.
</li><li>Following up on new leads and referrals resulting from field activities.
</li><li>Interacting with purchasing managers and hospital administrators to negotiate and establish broader sales contracts.
</li><li>Monitoring local market trends and competitor activity and reporting insights to the District Manager.
</li></ul><p></p><p><b>Required Knowledge and Experience:
</b></p><ul><li>High School Diploma or GED (Bachelor&rsquo;s Degree preferred).
</li><li>Minimum of 2 years of experience in the Spine business.
</li><li>Ortho or Operating Room (O.R.) experience is advantageous.
</li><li>1 year of Medtronic Neuroscience (Pain, Brain, or Spine) Clinical Specialist or Sales Representative I experience plus 2 years of prior clinical or medical sales experience is preferred.
</li><li>Demonstrated track record in sales within the medical device or healthcare sector.
</li><li>Ability to interact effectively with a wide range of people and personalities.
</li><li>Excellent written and verbal communication skills.
</li><li>Strong organizational and time management skills with the ability to work independently.
</li><li>Advanced presentation and negotiation skills.
</li><li>Proficiency in Microsoft Office applications (Outlook, Word, Excel).
</li><li>High motivation, enthusiastic attitude, and comfort with change and growth.
</li></ul><p></p><p>This position offers the opportunity to play a key role in advancing surgical innovation and improving patient outcomes across Saudi Arabia while building strong, long-term partnerships within the healthcare community.<br>
<br>
</p><p></p><p><b>Physical Job Requirements
</b><br>
<br>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
&zwnj;
</p><p></p><p><b>Recruitment Fraud Alert
</b></p><p>We are aware of phishing scams targeting job seekers. Please keep the following in mind:<br>
</p><br>
<p>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.<br>
</p><br>
<p>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.<br>
</p><br>
<p>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.<br>
</p><br>
<p>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
&zwnj;<br>
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.</p></div><p></p>

Sales Representative – Spine

Optimiza

<div><p>The Sales Manager is responsible for leading and overseeing the sales team's activities to achieve and exceed revenue targets, drive business growth, and enhance customer relationships, develop and implement effective sales strategies, and mentor the sales team to ensure achieving their goals, and consistent improvement, playing a crucial role in expanding market presence, optimizing sales processes, and ensuring the team's success.
</p><p>Lead, coach, and mentor the sales team to ensure high performance and continuous improvement, and to provide feedback.
</p><ul><li>Develop and implement strategic sales plans and initiatives to achieve business growth and exceed revenue targets.</li><li>Design and manage individual sales quotas, territories, and performance metrics to drive team success.
</li><li>Analyze team performance and identify areas for improvement, providing constructive feedback and corrective actions.
</li><li>Track and report on team progress, sales forecasts, and client engagement, using data to make informed decisions.
</li><li>Build and maintain strong relationships with key customers to understand their needs, ensure satisfaction, retention, and long-term partnerships.
</li><li>Collaborate with cross-functional teams (e.g., marketing, product development) to align sales strategies and ensure seamless service delivery.</li><li>Identify emerging markets, trends, and competitive activity, adapting sales strategies to maximize opportunities.
</li><li>Ensure the sales team utilizes the CRM system effectively, maintaining accurate and up-to-date account and sales information.
</li><li>Monitor sales activities, assess results, and recommend strategies to optimize sales processes and improve conversion rates.</li><li>Conduct regular performance reviews, providing guidance and support to help team members meet or exceed their goals.</li><li>Foster a positive and motivating environment that drives accountability, teamwork, and a result-driven culture.</li><li>Attend industry events, seminars, and networking functions to stay informed about market trends and expand professional networks. Attend vendors' events or seminars.</li><li>Coordinate with senior management to align sales goals with organizational objectives and report on team performance regularly.</li><li>Perform other assigned duties as required.</li></ul><b><br>
Requirements</b><p><br>
Bachelor&rsquo;s degree in software engineering, Business Administration, Marketing, or any related field. A master&rsquo;s degree or MBA is a plus.</p><p>
Min 12 years of experience in Sales, Account Management, Customer Service, or related field.</p><p>
Certified Sales Leadership Professional (CSLP).</p><ul><li>Sales Coaching &amp; Mentorship Certification.</li><li>Business Development &amp; Market Expansion Training.</li><li>Strategic Selling Training</li><li>Certified Sales Professional (CSP).</li><li>Customer Relationship Management (CRM) Mastery Certification.</li></ul><p></p><b><br>
Benefits</b><p><br>
Annual salary Raise
</p><p>Annual Bonus</p></div>

Sales Account Manager

Rawaj - Human Capital Management

<div><p>Leverage your abilities and join the dynamic team of a leading company specializing in<b> Pharmaceuticals and Medical Devices.</b></p><p><b>
The </b><b>Sales Manager</b> will be responsible for managing commercial relationships with private hospitals, expanding the customer base, and leading the sales team to achieve the company's sales targets.</p><p><b>
Location:</b> Riyadh, Saudi Arabia</p><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2><ul><li>
Build and manage strong relationships with private hospitals to drive sales growth.</li><li>
Identify new business opportunities and expand the customer base.</li><li>
Manage the end-to-end sales process, from lead generation to deal closure.</li><li>
Supervise and coach the sales team, assigning tasks and monitoring performance.</li><li>
Achieve monthly and annual sales targets.</li><li>
Prepare regular reports on sales performance, market opportunities, and account status.</li><li>
Coordinate with internal teams to ensure customer satisfaction and timely order fulfillment.</li></ul><h2 class="jobSectionHeader"><b>
Knowledge, Skills, and Experience</b></h2><ul><li>
Proven network with private hospitals in Riyadh <b>(Must Have)</b>.</li><li>
Minimum 3 years of experience in pharmaceutical or medical devices sales.
</li><li>Experience in pharmaceutical or medical devices sales.</li><li>
Strong negotiation and relationship-building skills.</li><li>
Experience managing or coaching a sales team is a plus.</li><li>
Industry experience in medical/pharmaceutical sales is preferred.</li><li>
Strong communication and presentation skills.</li><li>
Ability to work under pressure and meet sales targets.</li></ul></div>

Sales Manager -Pharmaceuticals and Medical Devices | Saudi Arabia

Fortinet

<div><p><b>Inside Regional Account Manager
</b></p><p><b>Location &ndash; Riyadh, Saudi Arabia
</b></p><p><b>Job Description
</b></p><p>In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage these relationships. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
</p><p>Responsibilities
</p><ul><li>Develop account plans to achieve goals and exceed quota responsibility
</li><li>Maximize Fortinet opportunity while providing value added solutions to enterprise institutions
</li><li>Serve as lead contact responsible for the flow of information to/from executive management
</li><li>Works closely together with the account managers in order to maximize the primary business focus and serves as team leader responsible for the quality and success of activities in the territory
</li><li>Develops relationships with key decision makers, influencers and partners
</li><li>Manages effective working relationships with assigned region MAMs, Technical Sales Engineers, and Consulting Professionals
</li><li>Consistently builds and delivers on an accurate territory pipeline
</li></ul><p>Required Skills
</p><ul><li>Proven ability to sell solutions to enterprise customers
</li><li>Experience in the network security industry
</li><li>A proven track record of significant over-quota achievement and demonstrated career stability
</li><li>Experience in closing large deals
</li><li>Selling experience must include technology.
</li><li>Excellent presentation skills to executives &amp; individual contributors
</li><li><p>Excellent written and verbal communication skills<br>
</p></li><p></p><li><b>Why Join Us:<br>
</b></li></ul><div></div><p>At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being . Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
</p><p>We will only notify shortlisted candidates.
</p><p>Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.</p></div><p></p>

Inside Regional Acct Manager

<div><div><div>Now</div></div></div><p></p>
<br><div><p><b>We are the people who give possibilities purpose</b></p><p></p><p>
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
</p><h1 class="jobSectionHeader"><b>Job Description</b></h1><div><div><h2 class="jobSectionHeader"><b>
Our vision for &ldquo;function or BU&rdquo; at BD</b></h2><p>
As a leading manufacturer and supplier of products that are used daily in healthcare, the Medication Delivery Solutions (MDS) team provide a wide range of products for injection and infusion therapy, regional anesthesia and closed medication management.</p></div></div><div><h2 class="jobSectionHeader"><b>
About the role
</b></h2><p>The Key Account Manager will be responsible for maintaining excellent relationships with all customers in order to secure orders and improve sales opportunities for the MDS (Medication Delivery Solutions) products within their area of responsibility.</p><p>
They will develop new business by identifying key accounts, setting appointments and making effective presentations on behalf of BD. In addition, they will coordinate promotional activities, educational programs, clinical trials, new product launches, and other related events.</p><p></p><h2 class="jobSectionHeader"><b>
Main responsibilities will include:</b></h2><ul><li>
To achieve sales target for assigned accounts through regular customer visits.</li><li>
Develop and implement marketing plans aligned with corporate strategies to achieve profitability and growth targets for each account under their control.</li><li>
Ensure achievement of sales budgets and other financial targets set for each account.</li><li>
Build and maintain strong, positive working relationships with all customers and decision makers to ensure their continued use of the Company&rsquo;s products and services.</li><li>
Maintain detailed records on all accounts including customer information, purchasing protocols, selling techniques, and market trends.</li><li>
Provide feedback to the Marketing Department on customer needs, preferences, and competitor activity.</li><li>
Attend conferences and seminars to stay current on industry trends and changes.</li></ul><h2 class="jobSectionHeader"><b>
About you</b></h2><ul><li>
Bachelor&rsquo;s degree in science or a healthcare related field.</li><li>
Minimum of 4 years relevant experience in medical device sales/medical consumables is a must.</li><li>
Consistent track record in achieving sales targets and meeting financial objectives.</li><li>
Demonstrated ability to build and maintain strong customer relationships.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Highly motivated with an ability to work independently with little supervision.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to travel extensively within the region.</li></ul></div><p></p><h1 class="jobSectionHeader"><b>
Why Join Us?</b></h1><p>
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you&rsquo;ll discover a culture in which you can learn, grow and thrive.
</p><p></p><p>We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
</p><p></p><p><b>To learn more about BD visit</b>https://bd.com/careers.</p><p></p><p>
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.</p><p>
Required Skills</p><p>
Optional Skills</p><p></p><p>
.</p><h1 class="jobSectionHeader"><b>
Primary Work Location</b></h1>
SAU Riyadh - Centria Office Building<p></p><h1 class="jobSectionHeader"><b>
Additional Locations</b></h1><p></p><h1 class="jobSectionHeader"><b>
Work Shift</b></h1></div>

Key Account Manager, MDS (Medication Delivery Solutions) - KSA

Qiddiya Investment Company

<div><p><b>General Summary</b></p><p>
Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.</p><p>
The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation. At the heart of this unit sits the Qiddiya Real Estate LearnLab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.</p><p>
The Senior Specialist &ndash; Training Administration role reports directly to the Senior Manager, Digital Systems. This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.</p><p></p><p><b>
About the Role/Project Scope</b></p><p>
This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination. The Senior Specialist &ndash; Training Administration will work closely with the other teams of the Qiddiya Real Estate LearnLab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions.</p><p></p><p><b><br>
Key Responsibilities</b></p><p><b>
LMS/LXP Administration and Learner Account Management</b></p><ul><li>Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate LearnLab online academy, managing all learner-facing configuration across internal and external learner audience.</li><li>Create, manage, and maintain learner accounts in Qiddiya&rsquo;s LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes.</li><li>Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay.</li><li>Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya&rsquo;s LMS/LXP, maintaining an accurate and up-to-date learner register at all times.</li><li>Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya&rsquo;s LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort.</li><li>Administer completion certificates and badge awards within Qiddiya&rsquo;s LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results.</li><li>Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required.</li><li>Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles.</li></ul><p></p><p><b>
Training Schedule Coordination and Programme Administration</b></p><ul><li>Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences.</li><li>Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions.</li><li>Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead.</li><li>Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required.</li><li>Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis.</li><li>Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required.</li><li>Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya&rsquo;s LMS/LXP following live sessions.</li></ul><p></p><p><b><br>
Content Authoring and Publishing in LMS/LXP</b></p><ul><li>Author, build, and publish learning content within Qiddiya&rsquo;s LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts.</li><li>Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture.</li><li>Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification.</li><li>Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate.</li><li>Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues.</li><li>Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment.</li></ul><p></p><p><b>
Dashboard Management and Reporting</b></p><ul><li>Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders.</li><li>Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence.</li><li>Monitor Qiddiya&rsquo;s LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action.</li><li>Maintain the four-view QREL reporting suite &mdash; Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team &mdash; ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework.</li><li>Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems.</li><li>Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements.</li></ul><p></p><p><b>
Stakeholder Coordination and Communication</b></p><ul><li>Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed.</li><li>Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis.</li><li>Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels.</li><li>Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area.</li><li>Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews.</li></ul><b><br>
Requirements</b><p><b><br>
Skills and Attributes required/ desired
</b></p><p><b>Essential (must have to perform the role):</b></p><ul><li>Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field.</li><li>Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization.</li><li>Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting.</li><li>Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment.</li><li>Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools.</li><li>Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration.</li><li>Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent</li><li>Excellent written and verbal communication skills in English. Arabic proficiency is an advantage.</li><li>Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders.</li><li>Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment.</li><li>High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint.</li></ul><p></p><p><b>
Desirable (advantageous):</b></p><ul><li>Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment.</li><li>Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking.</li><li>Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing.</li><li>Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment.</li></ul><p></p><p><b><br>
Preferred Background and experience
</b></p><ul><li>Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies.</li><li>Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting.</li><li>Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules.</li><li>Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences.</li><li>Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population.</li></ul><p>
Experience working within a structured content governance and metadata tagging framework.</p></div>

Senior Specialist - Training Administration - (CDU-029) 50012690

NetApp

<p></p><div><div><div><p><b>Own Every Moment at NetApp</b></p>
<p>At NetApp, your ideas power innovation. We lead in intelligent data infrastructure&mdash;delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.</p>
<p>Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.</p>
</div></div><p></p><div><div><div><div><h1 class="jobSectionHeader"><b>Technical Account Manager</b></h1>
Riyadh, Saudi Arabia; Saudi Arabia
</div><div><b>Job category:</b> Customer Support <b>Job ID:</b> 135617-en_US</div><div> </div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>Position Overview: As a Technical Account Manager (TAM) at NetApp, you will blend technical expertise with exceptional customer success skills to deliver outstanding customer experiences and drive significant business outcomes. Your role will involve leveraging your technical skills to provide guidance, support product adoption, and consultancy to help realize the maximum value of the NetApp solutions. The TAM will collaborate closely with customers to understand their business goals, combining technical acumen with customer success strategies to build a customer success plan and establish NetApp as a trusted partner in our customers' success.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
</div><div><p>Business Consultation: Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs recommend and manage customer training plans.</p>
<p>Relationship Building: Develop and nurture relationships with customers, focused on key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer, Security and Compliance Lead), becoming a trusted technical advisor and advocate throughout their journey with NetApp.</p>
<p>Onboarding, Adoption and Capacity Management: Facilitate smooth onboarding and adoption activities, collaborating with customers to co-create technical success plans tailored to their specific needs and goals. Facilitate guided demos tailored to customer environment and needs.</p>
<p>Technical Health Checks &amp; Escalation Mgmt.: Conduct technical health checks with customers to assess product adoption, address technical challenges, security vulnerabilities, share recommended solutions, and identify areas for improvement. Manage P1 escalations alongside key internal resources and share P2-P4 awareness.</p>
<p>Proactive Technical Engagement: Use advanced data insights and technical knowledge to monitor adoption and/or utilization and assist with predictive risk mitigation, guiding customers to recognize greater value from NetApp solutions.</p>
<p>Asset Management: Provide assessments consulting with the customer to maintain and optimize the customer inventory of NetApp assets and services while identifying and qualifying opportunities to expand, replace, or optimize their environments.</p>
<p>Renewal and Expansion: Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans with the goal of value realization, ensuring successful renewal leveraging NetApp&rsquo;s product portfolio. Provide guidance on their solutions, what they should be consuming and make recommendations for renew, refresh and expand.</p>
<p>Best Practices Development: Develop, document, and share technical best practices with team members to continually improve the quality, effectiveness, and efficiency of processes and playbooks.</p>
<p>Strategic Initiatives: Lead and contribute to strategic technical initiatives that enhance customer success, drive innovation, and support organizational goals.</p>
<p>Cross-Functional Collaboration: Work closely with Renewal Specialists, Field Sales, and other technical teams to ensure an exceptional customer experience and drive the technical customer success strategy with wider account team members.</p>
<p></p><p>Who You&rsquo;ll Work With:</p>
<p>Professional Services</p>
<p>Support Teams</p>
<p>Sales Teams</p>
<p>NetApp Pre and Post Sales Technical Teams</p>
<p>Customer Technical Stakeholders</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Skills and Competencies</b></h2>
</div><div><p>Bachelor&rsquo;s degree or equivalent experience with 5-7 years of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management</p>
<p>Technical proficiency in NetApp products and or enterprise IT. Technical storage domain Knowledge a plus, with the ability to understand customer needs and leverage product capabilities or internal resources to meet those needs</p>
<p>Proven ability to build and maintain strategic technical relationships with customers</p>
<p>Excellent communication skills and emotional intelligence (EQ) to address complex technical challenges and build trust with customers</p>
<p>Demonstrated success in fast-paced and dynamic environments, capable of handling multiple high-priority tasks and adapting to changing requirements</p>
<p>Expertise in data analysis, providing actionable technical insights, and making strategic recommendations</p>
<p>Proficiency in MS Office required; experience with Gainsight, Salesforce, and technical tools relevant to the role is a plus</p>
<p>Capable of working independently and collaboratively with global internal and external teams</p>
<p>Familiarity with project management methodologies and tools is a plus.</p>
<p>Language proficiency may be required in specific areas</p>
<p></p><p>Key Performance Indicators &amp; Business Objectives:</p>
<p>Customer Health and Adoption Scores</p>
<p>Regular engagement with customer base (documented for quality)</p>
<p>Success Plan adoption to include documented customer KPIs and value realization</p>
<p>Improve customer satisfaction scores</p>
<p>Qualified Expansion of NetApp portfolio</p>
<p>Successful renewal/retention rate improvement</p>
</div></div></div><p>At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.</p>
<p><b>Equal Opportunity Employer:</b></p>
<p>NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.</p>
<p><b>Why You'll Thrive at NetApp</b></p>
<p>At NetApp, you won't wait for the perfect moment&mdash;you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.</p>
<p>NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.</p>
<p><b>Our culture</b></p>
<p>We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed&mdash;they drive everything we do.</p>
<p>If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.</p>
<p><b>Submitting an Application</b></p>
<p>To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.</p>
<p><b>AI Disclosure</b></p>
<p>For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support&mdash;rather than replace&mdash;human decision-making.</p></div></div></div></div></div>

Technical Account Manager

Explore 181+ Account manager sales representative in Riyadh this August. Find roles across top companies and apply now to boost your career.