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admin conceirge - raffels the red sea Jobs in Saudi Arabia

admin conceirge - raffels the red sea

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cluster banquet manager - raffles & fairmont the red sea Jobs in Saudi Arabia

assistant public area manager raffles the red sea

Raffles

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities<ul><li>
Operational Oversight: Assist the Public Area Manager in directing daily cleaning operations across all shared spaces, including lobbies, restaurants, elevators, and outdoor arrival areas.</li><li>
Quality Assurance: Conduct frequent inspections to ensure all surfaces, furnishings, and decorative elements meet the strict Luxury Quality Assessment (LQA) standards.</li><li>
Team Leadership: Lead, coach, and motivate a team of Public Area Attendants and Supervisors, fostering a culture of &quot;heartfelt hospitality&quot; and anticipatory service.</li><li>
Program Planning: Coordinate routine and deep-cleaning programs, such as marble polishing, carpet shampooing, and special setups for VIP arrivals or events.</li><li>
Departmental Collaboration: Liaise with Engineering, Front Office, and F&amp;B to address maintenance needs or guest concerns promptly.</li><li>
Resource Management: Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment, ensuring adherence to the resort&rsquo;s sustainability and safety protocols.</li></ul> 

Qualifications 
Requirements &amp; Qualifications<ul><li>
Experience: Minimum of 3&ndash;5 years in luxury hospitality housekeeping, with significant experience in a supervisory or assistant management role.</li><li>
Pre-Opening Expertise: Experience in pre-opening stages&mdash;including project coordination and document control&mdash;is often mandatory for this specific destination.</li><li>
Technical Skills: Proficiency in property management systems (like Opera) and a deep understanding of specialized cleaning techniques for high-end finishes.</li><li>
Core Attributes: A proactive, anticipatory approach, impeccable grooming, and a strong sense of ownership and accountability.</li><li>
Sustainability Mindset: Commitment to following strict discipline in reducing, reusing, and recycling in line with the Red Sea Global ethos.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Assistant Public Area Manager - Raffles The Red Sea

Accor

<div><div>Company Description</div> 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers.<div> 
Job Description</div> 
Key Roles &amp; Responsibilities<ul><li>
Laundry Processing: Handle washing, dry cleaning, and pressing according to procedures established by the Laundry Manager.</li><li>
Chemical Management: Safely and carefully use laundry chemicals, solvents, and spotting chemicals as instructed.</li><li>
Item Marking &amp; Inspection: Mark all items for laundering with attention to room numbers and sequences. Report any stained or torn items, items left in pockets, or jewelry found on clothing to supervisors before cleaning.</li><li>
Adherence to Guest Requests: Ensure specific instructions are followed perfectly, such as folding trousers, using light starch, or folding shirts.</li><li>
Equipment Care: Weigh laundry prior to loading and maintain all equipment in a proper state of cleanliness.</li><li>
Operational Support: Attend daily briefings and carry out valet services as needed, including the delivery of linen.</li><li>
Area Maintenance: Keep the working area clean, organized, and professional at all times.</li></ul><div> 
Qualifications</div> 
Qualifications &amp; Attributes<ul><li>
Experience: Typically requires a minimum of 1&ndash;2 years in a similar capacity within a 5-star or luxury hospitality environment.</li><li>
Language Skills: Average reading, writing, and oral proficiency in English is required.</li><li>
Professionalism: Must be well-presented and professionally groomed at all times to align with Raffles' high standards.</li><li>
Key Skills: Strong interpersonal skills and extreme attention to detail are essential for maintaining service quality.</li></ul><div> 
Additional Information</div> 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Laundry Attendant - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Ensure all wellness spaces, treatment rooms, and guest touchpoints are prepared, pristine, and aligned with Raffles standards prior to guest arrival.</li><li>
Coordinate the seamless execution of wellness itineraries, spa appointments, and recreational experiences.</li><li>
Monitor readiness of wellness amenities, equipment, and products to ensure consistent quality and presentation.</li><li>
Support the Spa &amp; Wellness team in maintaining operational flow and service efficiency.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Act as the primary point of contact for guests&rsquo; wellness journeys, curating personalized and meaningful experiences.</li><li>
Anticipate guest needs and preferences to deliver bespoke, intuitive, and emotionally engaging service.</li><li>
Conduct wellness consultations to recommend appropriate treatments, fitness activities, and lifestyle experiences.</li><li>
Coordinate in-room wellness experiences, including bath rituals, recovery setups, and relaxation amenities.</li><li>
Ensure every guest interaction reflects refinement, discretion, and attention to detail synonymous with Raffles.</li><li>
Support service recovery by addressing concerns promptly with grace and professionalism.</li></ul>
Team Leadership &amp; Development:<ul><li>
Collaborate closely with spa therapists, fitness trainers, and recreation team members to ensure aligned service delivery.</li><li>
Share guest insights and preferences with the team to enhance personalization and consistency.</li><li>
Participate in daily briefings to stay informed on VIP arrivals, guest profiles, and operational priorities.</li><li>
Support a culture of excellence, collaboration, and continuous improvement.</li></ul>
Coordination &amp; Communication:<ul><li>
Liaise with Butler Service, Front Office, Guest Relations, Housekeeping, and F&amp;B to deliver integrated guest experiences.</li><li>
Coordinate wellness journeys across departments, ensuring seamless transitions and timing.</li><li>
Communicate guest preferences, special requests, and feedback accurately and promptly.</li><li>
Assist in organizing wellness events, private sessions, and bespoke guest experiences.</li></ul>
Commercial &amp; Financial Performance:<ul><li>
Promote and recommend spa treatments, wellness programs, and retail products aligned with guest needs.</li><li>
Support revenue generation through personalized upselling and cross-selling.</li><li>
Ensure accurate recording of guest bookings and services.</li><li>
Contribute to achieving departmental revenue and guest satisfaction targets.</li></ul>
Standards, Safety &amp; Compliance:<ul><li>
Uphold Raffles grooming, hygiene, and presentation standards at all times.</li><li>
Ensure compliance with health, safety, and privacy regulations.</li><li>
Maintain strict confidentiality regarding guest information and preferences.</li><li>
Support sustainability initiatives and wellness practices aligned with brand values.</li></ul> 
Qualifications 
Qualifications &amp; Experience:<ul><li>
Minimum 2&ndash;3 years of experience in luxury hospitality, spa, wellness, or butler service.</li><li>
Experience in a guest-facing, personalized service role is essential.</li><li>
Certification or training in wellness, spa therapies, fitness, or holistic practices is an advantage.</li><li>
Pre-opening experience is a plus.</li></ul>
Skills &amp; Competencies:<ul><li>
Exceptional interpersonal and communication skills.</li><li>
Strong ability to anticipate guest needs and deliver intuitive, personalized service.</li><li>
Knowledge of wellness concepts, treatments, and lifestyle practices.</li><li>
Strong coordination and organizational skills.</li><li>
Ability to work collaboratively across departments.</li><li>
High attention to detail and service quality.</li></ul>
Personal Attributes:<ul><li>
Naturally warm, engaging, and guest-focused personality.</li><li>
Passion for wellness, luxury experiences, and storytelling.</li><li>
Discreet, trustworthy, and emotionally intelligent.</li><li>
Calm, composed, and adaptable in a dynamic environment.</li><li>
Strong sense of ownership and pride in delivering exceptional service.</li></ul> 
Additional Information<ul><li> 
Strong understanding of Raffles service culture and emotional luxury philosophy.</li><li>
Ability to curate holistic, culturally relevant wellness experiences aligned with the Red Sea destination.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Wellness Curator - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Oversee the daily operations of the Mediterranean restaurant, ensuring a seamless, intuitive, and refined service experience in alignment with Raffles standards of excellence.</li><li>
Ensure the restaurant environment reflects the rich heritage and multicultural identity of Mediterranean cuisine, blending elegance with vibrant authenticity in ambiance, presentation, and service flow.</li><li>
Conduct daily briefings and meticulous inspections to ensure consistency in food quality, service rituals, cleanliness, and attention to detail.</li><li>
Maintain strict control of inventory, sourcing, and cost management, ensuring the use of authentic ingredients while optimizing efficiency and minimizing waste.</li><li>
Ensure full compliance with HACCP standards, local regulations, and Raffles operational policies.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Curate a soulful and immersive Mediterranean dining journey, where each guest experience is personalized, memorable, and emotionally engaging.</li><li>
Bring dishes to life through storytelling, sharing the heritage, cultural influences, and inspirations behind each offering, reflecting the Mediterranean's diverse culinary identity.</li><li>
Anticipate guest needs with intuition and grace, ensuring seamless service delivery that feels both effortless and bespoke.</li><li>
Handle guest feedback and service recovery with empathy, discretion, and a commitment to turning moments into lasting impressions.</li><li>
Build meaningful relationships with guests, recognizing preferences and creating a sense of belonging that encourages return visits.</li></ul>
Team Leadership &amp; Development:<ul><li>
Lead and inspire a team of Heartists&reg;, fostering a culture of passion, pride, and excellence in every interaction.</li><li>
Coach and develop team members on service artistry, Mediterranean cuisine knowledge, and personalized guest engagement.</li><li>
Embed Raffles service culture through continuous training, storytelling, and role modeling of brand values.</li><li>
Ensure high standards of grooming, professionalism, and emotional intelligence within the team.</li><li>
Support talent development, succession planning, and the growth of future leaders within the Raffles family.</li></ul>
Financial Performance &amp; Commercial Focus:<ul><li>
Drive revenue growth through strategic upselling, promotions, and optimization of average check value.</li><li>
Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets.</li><li>
Prepare forecasts, analyze trends, and implement action plans to improve profitability.</li><li>
Collaborate with marketing and events teams to promote the Mediterranean restaurant through campaigns, activations, and partnerships.</li><li>
Ensure accurate billing, cash handling, and compliance with financial procedures.</li></ul>
Brand, Culture &amp; Pre-Opening Excellence:<ul><li>
Bring to life the spirit of Raffles through the restaurant concept, blending timeless elegance with the vibrant soul of Mediterranean cuisine.</li><li>
Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals.</li><li>
Contribute to the development of SOPs, guest journey mapping, and service choreography aligned with Raffles standards.</li><li>
Champion a culture of belonging, creativity, and excellence, where every team member contributes to creating &ldquo;magic&quot;.</li><li>
Collaborate cross-functionally to ensure a seamless and elevated guest journey across all touchpoints.</li></ul>
Health, Safety &amp; Compliance:<ul><li>
Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies.</li><li>
Conduct regular audits and ensure corrective actions are implemented promptly.</li><li>
Promote a safe working environment for colleagues and guests at all times.</li></ul> 

Qualifications 
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree or diploma in Hospitality Management, Food &amp; Beverage, or a related field.</li><li>
Minimum 3&ndash;5 years of experience in a luxury hotel or high-end restaurant, with exposure to Mediterranean cuisine preferred.</li><li>
Strong understanding of luxury service standards and guest engagement.</li><li>
Pre-opening experience is highly advantageous.</li></ul>
Competencies:<ul><li>
Inspirational leadership with a passion for people development</li><li>
Deep appreciation for Mediterranean cuisine and cultural storytelling</li><li>
Exceptional communication and interpersonal skills</li><li>
Strong commercial awareness and financial acumen</li><li>
Attention to detail with a commitment to excellence</li><li>
Emotional intelligence and ability to create meaningful guest connections</li></ul> 

Additional Information 
<ul><li>
Strong understanding of Raffles &amp; Fairmont service culture and emotional luxury philosophy.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Restaurant Manager - Mediterranean - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Oversee the daily operations of the Singaporean specialty restaurant, ensuring a seamless, intuitive, and refined service experience in alignment with Raffles standards of excellence.</li><li>
Ensure the restaurant environment reflects the rich heritage and multicultural identity of Singaporean cuisine, blending elegance with vibrant authenticity in ambiance, presentation, and service flow.</li><li>
Conduct daily briefings and meticulous inspections to ensure consistency in food quality, service rituals, cleanliness, and attention to detail.</li><li>
Maintain strict control of inventory, sourcing, and cost management, ensuring the use of authentic ingredients while optimizing efficiency and minimizing waste.</li><li>
Ensure full compliance with HACCP standards, local regulations, and Raffles operational policies.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Curate a soulful and immersive Singaporean dining journey, where each guest experience is personalized, memorable, and emotionally engaging.</li><li>
Bring dishes to life through storytelling, sharing the heritage, cultural influences, and inspirations behind each offering, reflecting Singapore&rsquo;s diverse culinary identity.</li><li>
Anticipate guest needs with intuition and grace, ensuring seamless service delivery that feels both effortless and bespoke.</li><li>
Handle guest feedback and service recovery with empathy, discretion, and a commitment to turning moments into lasting impressions.</li><li>
Build meaningful relationships with guests, recognizing preferences and creating a sense of belonging that encourages return visits.</li></ul>
Team Leadership &amp; Development:<ul><li>
Lead and inspire a team of Heartists&reg;, fostering a culture of passion, pride, and excellence in every interaction.</li><li>
Coach and develop team members on service artistry, Singaporean cuisine knowledge, and personalized guest engagement.</li><li>
Embed Raffles service culture through continuous training, storytelling, and role modeling of brand values.</li><li>
Ensure high standards of grooming, professionalism, and emotional intelligence within the team.</li><li>
Support talent development, succession planning, and the growth of future leaders within the Raffles family.</li></ul>
Financial Performance &amp; Commercial Focus:<ul><li>
Drive revenue growth through strategic upselling, promotions, and optimization of average check value.</li><li>
Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets.</li><li>
Prepare forecasts, analyze trends, and implement action plans to improve profitability.</li><li>
Collaborate with marketing and events teams to promote the Singaporean restaurant through campaigns, activations, and partnerships.</li><li>
Ensure accurate billing, cash handling, and compliance with financial procedures.</li></ul>
Brand, Culture &amp; Pre-Opening Excellence:<ul><li>
Bring to life the spirit of Raffles through the restaurant concept, blending timeless elegance with the vibrant soul of Singaporean cuisine.</li><li>
Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals.</li><li>
Contribute to the development of SOPs, guest journey mapping, and service choreography aligned with Raffles standards.</li><li>
Champion a culture of belonging, creativity, and excellence, where every team member contributes to creating &ldquo;magic&quot;.</li><li>
Collaborate cross-functionally to ensure a seamless and elevated guest journey across all touchpoints.</li></ul>
Health, Safety &amp; Compliance:<ul><li>
Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies.</li><li>
Conduct regular audits and ensure corrective actions are implemented promptly.</li><li>
Promote a safe working environment for colleagues and guests at all times.</li></ul> 

Qualifications 
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree or diploma in Hospitality Management, Food &amp; Beverage, or a related field.</li><li>
Minimum 3&ndash;5 years of experience in a luxury hotel or high-end specialty restaurant, with exposure to Singaporean or Southeast Asian cuisine preferred.</li><li>
Strong understanding of luxury service standards and guest engagement.</li><li>
Pre-opening experience is highly advantageous.</li></ul>
Competencies:<ul><li>
Inspirational leadership with a passion for people development</li><li>
Deep appreciation for Singaporean cuisine and cultural storytelling</li><li>
Exceptional communication and interpersonal skills</li><li>
Strong commercial awareness and financial acumen</li><li>
Attention to detail with a commitment to excellence</li><li>
Emotional intelligence and ability to create meaningful guest connections</li></ul> 

Additional Information 
<ul><li>
Strong understanding of Raffles &amp; Fairmont service culture and emotional luxury philosophy.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Speciality Restaurant Manager - Singaporean

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
We are seeking a strategic and visionary Cluster Marketing &amp; Public Relations Manager to lead marketing and communications initiatives for Raffles &amp; Fairmont The Red Sea in Umluj, Saudi Arabia. This is a pivotal leadership role responsible for developing and executing integrated marketing strategies across our luxury hospitality cluster, managing brand positioning, and cultivating strong relationships with media, stakeholders, and key opinion leaders in the region.<ul><li>
Develop and implement comprehensive marketing strategies and campaigns for the Raffles &amp; Fairmont cluster properties, ensuring consistent brand messaging and market positioning</li><li>
Lead all public relations activities, including media relations, press releases, crisis communications, and reputation management across multiple properties</li><li>
Manage and oversee the marketing budget, allocating resources strategically to maximize return on investment and achieve organizational objectives</li><li>
Coordinate marketing initiatives across cluster properties, ensuring alignment with corporate brand guidelines and local market dynamics</li><li>
Create and execute digital marketing campaigns, including social media strategy, content development, and online engagement initiatives</li><li>
Organize and manage high-profile events, product launches, and promotional activities that enhance brand visibility and drive customer engagement</li><li>
Conduct market research and competitive analysis to identify opportunities and inform strategic decision-making</li><li>
Build and maintain relationships with media outlets, influencers, travel agencies, and other key stakeholders in the luxury hospitality sector</li><li>
Monitor and analyze marketing performance metrics, campaign effectiveness, and brand sentiment to optimize future initiatives</li><li>
Collaborate with property management teams, sales, and operations to ensure seamless execution of marketing programs and consistent customer experience</li><li>
Develop and manage crisis communication protocols and respond effectively to potential reputational challenges</li></ul> 

Qualifications 
<ul><li>
5+ years of professional experience in marketing, public relations, or communications roles within luxury hospitality or premium service industries</li><li>
3+ years of experience managing marketing and PR functions at a cluster or multi-property level</li><li>
Proven expertise in developing and executing integrated marketing strategies and brand campaigns</li><li>
Strong proficiency in digital marketing, social media management, and content creation</li><li>
Demonstrated experience in media relations, press management, and public relations strategy</li><li>
Excellent project management skills with the ability to manage multiple initiatives simultaneously</li><li>
Strong analytical skills with experience in marketing analytics, performance metrics, and data-driven decision-making</li><li>
Exceptional written and verbal communication skills in English; Arabic language proficiency is highly desirable</li><li>
Experience managing marketing budgets and demonstrating strong financial acumen</li><li>
Knowledge of the luxury hospitality industry, market trends, and consumer behavior in the Middle East region</li><li>
Proficiency with marketing tools, CRM systems, and analytics platforms</li><li>
Strong interpersonal and stakeholder management skills with the ability to collaborate across departments</li><li>
Crisis communication and reputation management experience</li><li>
Event management and experiential marketing background</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Cluster Marketing & Public Relation Manager, Raffles & Fairmont The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles &amp; Farimont The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Operational Supervision &amp; Quality Assurance:<ul><li>
Ensure all spa, fitness, and recreation areas are clean, organized, and fully prepared at all times.</li><li>
Maintain cleanliness of treatment rooms, locker areas, relaxation lounges, gym facilities, and public wellness spaces.</li><li>
Replenish towels, linens, amenities, and supplies in accordance with brand standards and operational needs.</li><li>
Support the setup and reset of treatment rooms and wellness areas before and after guest use.</li><li>
Monitor equipment and facilities, reporting any maintenance issues promptly.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience.</li><li>
Assist guests with facility orientation, including locker usage, amenities, and wellness areas.</li><li>
Anticipate guest needs by ensuring availability of towels, refreshments, and amenities.</li><li>
Maintain a calm, clean, and relaxing environment that enhances the overall wellness experience.</li><li>
Respond promptly to guest requests and support service recovery where required.</li></ul>
Team Collaboration &amp; Support:<ul><li>
Support spa therapists, wellness instructors, and supervisors in ensuring smooth daily operations.</li><li>
Assist in preparing for treatments, wellness sessions, and recreational activities.</li><li>
Participate in daily briefings to stay informed of guest movements, priorities, and operational updates.</li><li>
Promote a team culture of cooperation, efficiency, and service excellence.</li></ul>
Coordination &amp; Communication:<ul><li>
Communicate guest needs, preferences, and any concerns to the relevant team members promptly.</li><li>
Coordinate with Spa Reception and other departments to ensure guest readiness and facility availability.</li><li>
Report lost and found items, safety hazards, or irregularities immediately.</li></ul>
Commercial &amp; Financial Support:<ul><li>
Support the promotion of spa services and wellness facilities through positive guest engagement.</li><li>
Maintain awareness of available services, packages, and facility offerings to assist guests effectively.</li><li>
Ensure proper usage and control of supplies to support cost efficiency.</li></ul>
Standards, Safety &amp; Compliance:<ul><li>
Adhere to Raffles &amp; Fairmont grooming, hygiene, and presentation standards at all times.</li><li>
Ensure compliance with health, safety, and sanitation regulations.</li><li>
Maintain cleanliness protocols and infection control standards across all wellness areas.</li><li>
Uphold guest privacy and confidentiality at all times.</li><li>
Support sustainability initiatives and environmentally responsible practices.</li></ul> 

Qualifications 
Qualifications &amp; Experience:<ul><li>
Minimum 1&ndash;2 years of experience in housekeeping, spa, recreation, or a similar role within hospitality.</li><li>
Experience in a luxury or five-star hotel environment is an advantage.</li><li>
Basic knowledge of spa and wellness operations is preferred.</li><li>
Pre-opening experience is a plus.</li></ul>
Skills &amp; Competencies:<ul><li>
Strong attention to detail and cleanliness standards.</li><li>
Good communication and interpersonal skills.</li><li>
Ability to provide courteous and professional guest service.</li><li>
Basic organizational and time management skills.</li><li>
Ability to work as part of a team in a fast-paced environment.</li></ul>
Personal Attributes:<ul><li>
Positive, friendly, and service-oriented attitude.</li><li>
Well-groomed with professional presentation.</li><li>
Reliable, disciplined, and proactive.</li><li>
Calm and composed in a guest-facing environment.</li><li>
Willingness to learn and support team operations.</li></ul> 

Additional Information 
<ul><li>
Understanding of luxury hospitality standards and guest expectations.</li><li>
Ability to support pre-opening activities, including setup and operational readiness of wellness facilities.</li><li>
A hands-on approach with strong attention to detail and ownership.</li><li>
Impeccable grooming and presentation aligned with luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Wellness Attendant, Raffles & Fairmont The Red Sea

Explore 1859+ Assistant public area manager raffles the red sea in Saudi Arabia this April. Find roles across top companies and apply now to boost your career.