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clinical research assistant Jobs in Chicago

clinical research assistant

clinical research coordinator i - cardiology Jobs in Chicago

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clinical study coordinator Jobs in Chicago

clinical study coordinator

clinical trials pharmacist

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy Services- Administration
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $53.73 - $84.63 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Cancer Center Clinical Trials Pharmacist (CCCTP) is the dedicated pharmacist to support clinical trials within the malignant hematology, medical oncology, gynecologic oncology and stem cell therapy programs. The Pharmacist works with the staff and clinicians in the Cancer Center Clinical Trials Office (CCTO) and participates in the Cancer Center protocol review and monitoring committee (PRMC). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>Current Registered Pharmacist license in Illinois.
</li><li>Completed a Pharmacy Practice (PGY1) Residency plus two years of hematology/oncology/stem cell transplant experience as a Clinical Pharmacist OR three years of hematology/oncology/stem cell transplant experience as a Clinical Pharmacist, plus: Pass Case Based Evaluation (incorporates standardized evaluation of several patient cases with anonymous external review)
</li><li>Obtain Board Certified Oncology Pharmacist (BCOP) certification within three years of start date.
</li><li>Be an RUMC chemotherapy validated pharmacist and maintain annual competency.
</li><li>Become Willow certified within 1 year of hire; Must maintain certification thereafter.
</li><li>Be able to work effectively with others to provide safe and effective drug therapy.
</li><li>Excellent problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
</li><li>Flexible work schedule.
</li><li>Participation and membership in professional societies and organizations is desirable.
</li><li>Excellent verbal and communication skills.
</li><li>Dependable in attendance and job performance.
</li><li>Good organizational and time-management skills.
</li><li>Team player with a positive attitude and work ethic.
</li><li>Ability to use Microsoft Windows, Microsoft Office, DoseEdge, laminar air flow hoods, Epic/Beacon, other computer systems software, telephone, copiers, fax machines, calculator, and other office equipment as necessary Working Conditions.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Doctor of Pharmacy (PharmD) Degree. 
</li></ul></div>Responsibilities:
 
1. The Clinical Trials Pharmacist supports patient care research by reviewing protocol proposals, coordinating protocol education, coordinating study drug supplies and assisting investigators with protocols.
 
2. Participates in patient care research as a member of the Institutional Review Board.
 
3. Coordinates the drug supplies and audits for investigational drug protocols.
 
4. Coordinates protocol education and implementation (with investigators and research nurses).
 
5. Coordinates research pharmacy quality assurance and improvement activities.
 
6. Ensures compliance with regulations regarding investigational drug storage and procurement.
 
7. Attends interdisciplinary meetings to assist the respective teams and research nurses with patient enrollment.
 
8. Reviews drug therapy of each protocol to ensure appropriate use, dose, dosage form, regimen and route; minimizes therapeutic duplication and avoids drug allergies and drug interactions while providing cost- effective therapy.
 
9. Provides individual patient/family counseling on clinical trial medication regimens, adherence to medication regimens, and adverse effects of medication regimens to patients/caregivers prior to initiation of clinical trial therapy and documents same in the electronic medical record.
 
10. Prevents, detects, monitors, documents and reports adverse drug reactions and medication errors.
 
11. Reviews Cancer Center clinical trial orders and is available to Nursing staff and Clinical Pharmacists for questions on Cancer Center clinical trial medication orders.
 
12. Acts as the Pharmacy liaison to the Cancer Center and Clinical Trials Office.
 
13. Coordinates pharmacy participation in research related committees for the Cancer Center including: Protocol Review and Monitoring Committee (PRMC) and Institutional Review Board (IRB).
 
14. Provides updates on Cancer Center clinical trials to the respective programs as needed via memos, presentations and one-on-one communications.
 
15. Provides education to the interdisciplinary rounds team members on relevant Cancer Center clinical trials.
 
16. Participates in outcomes-based research and quality improvement initiatives for the Cancer Center.
 
17. Provides updates in Cancer Center Clinical trials to the Department of Pharmacy as needed via memos, presentations and one-on-one communications.
 
18. Assists with development of clinical trial protocol order templates and Epic/Beacon protocol builds. Builds study protocols and study drugs in Willow for Epic use.
 
19. Develops storage and preparation instructions for Cancer Center investigational drugs and commercial drugs in clinical trials, if specific instructions exist.
 
20. Precepts Introductory to Pharmacy Practice (IPPE) students, Advanced Pharmacy Practice Experience (APPE) students, Pharmacy Practice Residents (PGY1) and Specialty Residents (PGY2) on rotation in the Cancer Center clinical trials specialty area.
 
21. Participates in clinical trials drug distribution and order verification support as necessary.
 
22. Works with the Pharmacy Manager and pharmacy informatics staff to improve Cancer Center clinical trial agent workflow and safety.
 
23. Assists in the review of Pharmacy policies impacting Cancer Center clinical trial processes.
 
24. Receives, reviews, and verifies all new patient orders and documents are the same on the respective order form.
 
25. Supervises, coordinates, directs and/or participates in the preparation of sterile intravenous admixtures, dispenses all pharmaceuticals and related supplies and equipment in accordance with federal, state and local laws and standards of practice which govern the profession of pharmacy.
 
26. Processes and checks all medications, supplies and equipment prior to dispensing from the pharmacy; Processes all orders in a timely fashion.
 
27. Maintains pharmacy records in accordance with applicable laws and regulations.
 
28. Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature and attending in-services, seminars and conferences.
 
29. Accurately administers all procedures involved with the procurement, inventory control, record maintenance and distribution of investigational drugs.
 
30. Monitors drug therapy and communicates relevant findings to other health care professionals who are also responsible for patient care.
 
31. Supervises support personnel in the data entry process, filling and dispensing of prescriptions, proper storage and adequate inventory control of drugs.
 
32. Participates in on-call rotation.
 
33. Participates in orientation/training programs for new personnel and current staff; Participates in the educational activities of pharmacy technicians and serves as a preceptor exposing them to all aspects of pharmacy practice.
 
34. Participates in departmental quality assurance activities.
 
35. Performs marketing support functions as requested.
 
36. Attends department meetings as scheduled.
 
37. Performs within the framework of the RUMC/HDM. L.L.C. policies and procedures.
 
38. Performs other relevant tasks or special projects.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Trials Pharmacist

Retinal Consultants

**Overview:** We are seeking a dedicated Study Manager to join our team. The ideal candidate will have experience in clinical trials management and possess strong knowledge of clinical development processes. **Responsibilities:** - Manage and oversee clinical trials from initiation to completion - Ensure compliance with HIPAA regulations and other relevant standards - Review and maintain accurate documentation throughout the study - Conduct vital signs assessments and phlebotomize when necessary - Collaborate with clinical laboratory staff to ensure accurate results - Implement compliance management strategies to uphold study integrity **Experience:** - Proven experience in clinical trials management - Familiarity with HIPAA regulations and compliance standards - Ability to review and interpret clinical trial documentation - Knowledge of phlebotomy techniques - Strong understanding of clinical development processes This position offers the opportunity to work in a dynamic environment where you can contribute to cutting-edge research initiatives. If you are passionate about clinical trials and ensuring high-quality study outcomes, we encourage you to apply.Job Type: Part-timePay: $20.00 - $25.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Ophthalmology Clinical Trial Coordinator

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacotherapy Clinic
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $53.73 - $84.63 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: 
 
The scope of practice for the Ambulatory Clinical Pharmacist Specialist on the Rush at Home team focuses on chronic disease management for a patient population that faces challenges making into the traditional clinic environment. The pharmacist will be an embedded member, along with a physician/APP and nursing staff, of the Rush at Home team. The pharmacist will be responsible for providing patient care according to health system procedures and physician/APP-pharmacist collaborative agreements. Dependent on individual patient needs, the pharmacist will go to patients&rsquo; homes with the other members of the team and/or follow-up independently with patients via telehealth. On days where the pharmacist is not in the community with the team, they will be able to work remotely to complete telehealth visits.
Additionally, the pharmacist will be expected to contribute to and participate in quality improvement initiative for other community-based Rush programs. The pharmacist will have protected time to work on these other projects.
The pharmacist will exemplify the Rush mission, vision, and values while acting in accordance with Rush policies and procedures.
Other information:
 
Required Job Qualifications: 
 
<ul><li>Bachelor of Science in Pharmacy.
</li><li>Illinois Pharmacist License.
</li><li>Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
</li><li>Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
</li><li>Must be able to work effectively with others to provide safe and effective drug therapy.
</li><li>Excellent problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>BLS Certification.
</li><li>ACLS Certification (or shall be obtained upon hire).
</li><li>Board of Pharmaceutical Specialties Board Certification.
</li><li>Doctor of Pharmacy degree and residency certificate.
</li><li>Experience and strong knowledge base in specialty drug therapies.
</li></ul>Responsibilities: 
 
<ul><li>Complete in-person visits in patients&rsquo; homes as part of a multi-disciplinary team to promote health equity and develop comprehensive care plans for high-risk patients
</li><li>Conduct scheduled telehealth appointments with patients to address healthcare and medication needs
</li><li>Participate and lead quality improvement initiatives for other community-based Rush program as needed
</li><li>Develop and implement chronic disease management standards for clinical pharmacy staff in the ambulatory setting
</li><li>Serve as a liaison between the pharmacy department and other clinic staff as needed
</li><li>Participate in departmental and health system committee and workgroup meetings
</li><li>Clarify prescriber orders, when necessary, through direct and timely contact with the prescriber or designated practitioner
</li><li>Provide patient-specific pharmacotherapy recommendations and drug information to medical and nursing staff
</li><li>Participate in the pharmacy department's current documentation methods for clinical interventions
</li><li>Implement all drug use policies and formulary decisions of the Pharmacy and Therapeutics Committee
</li><li>Participate in safety event (ADR and medication error) reporting programs
</li><li>Precept pharmacy students and residents (PGY1 and PGY2) in assigned clinical areas
</li><li>Assess and evaluate medical and drug literature to compare and contrast therapeutic regimens and uses for new or existing drug treatments
</li><li>Implement medication safety initiatives as determined by current departmental needs and ongoing projects
</li><li>Develop operational and clinical projects as determined by current departmental needs and ongoing projects
</li><li>Serve as a liaison with other departments for collaborative research activities
</li><li>Evaluate and monitor drug therapy relative to the comprehensive needs of ambulatory care patients in collaboration with physicians, nurses, and other healthcare professionals
</li><li>Actively participate in professional organizations
</li></ul>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Pharmacist Specialist – Ambulatory Care – Primary Care, Rush at Home

INSIGHT

<div></div><div><div>Job Title: Clinical Research Coordinator III &ndash; Team Lead 
Department: Clinical Research Operations 
Location: On-site (Insight Hospital &amp; Medical Center Chicago) 
Schedule: Full-time, Monday through Friday (8AM-5PM) &ndash;additional flexibility required to meet job requirements</div>
<div>Reports To: Director of Clinical Trials</div>
<div>Position Summary</div>
<div>The Clinical Research Coordinator III &ndash; Team Lead is a senior-level hybrid role responsible for leading the coordination of complex clinical trials while supervising and mentoring the on-site research team. This position functions as a &ldquo;player/coach,&rdquo; combining direct study coordination with oversight of Clinical Research Coordinators and Clinical Research Assistants. The CRC III &ndash; Team Lead ensures operational excellence, regulatory compliance, and a culture of accountability and continuous improvement.</div>
<div>This role also collaborates closely with the Patient Recruitment department to support enrollment success through candidate prescreening, outreach, and community engagement. In addition, the CRC III &ndash; Team Lead supports regulatory and quality functions directly with the team and in collaboration with centralized regulatory and quality resources.</div>
<div>Core Competencies</div>
<ul><li>Advanced knowledge of clinical trial operations, GCP, FDA regulations, and IRB processes</li>
<li>Strong leadership and coaching skills with a collaborative, solutions-oriented mindset</li>
<li>Excellent communication and interpersonal abilities across diverse stakeholders</li>
<li>High attention to detail, time management, and multitasking capabilities</li>
<li>Commitment to quality, compliance, and participant safety</li></ul> 
<div></div><div>Key Responsibilities</div>
<div>Study Leadership and Coordination</div>
<ul><li>Serve as lead coordinator on high-priority or complex trials, managing all phases from startup to closeout</li>
<li>Provide backup coverage and operational support for other coordinators during absences or escalations</li>
<li>Ensure protocol adherence, timely data entry, and accurate documentation across assigned studies</li>
</ul><div>Team Supervision and Mentorship</div>
<ul><li>Supervise and mentor Clinical Research Coordinators I and II and Clinical Research Assistants</li>
<li>Lead onboarding, training, and ongoing development for study staff</li>
<li>Conduct regular team huddles, protocol reviews, and best practice sessions</li>
</ul><div>Regulatory and Quality Support</div>
<ul><li>Support regulatory and quality functions directly with the team and in collaboration with centralized regulatory and quality resources</li>
<li>Ensure accurate completion, review, and submission of IRB documents, amendments, and safety reports</li>
<li>Maintain essential regulatory files and sponsor communications</li>
<li>Participate in internal audits, monitoring visits, and CAPA implementation</li>
</ul><div>Patient Recruitment and Engagement</div>
<ul><li>Partner with the Patient Recruitment department to develop and execute enrollment strategies</li>
<li>Conduct candidate prescreening and outreach activities to support recruitment goals</li>
<li>Participate in community engagement efforts to raise awareness and build trust with potential participants</li>
</ul><div>Operational Collaboration</div>
<ul><li>Serve as liaison between the research team, investigators, sponsors, and institutional departments</li>
<li>Assist in resource planning, visit scheduling, and workload balancing</li>
<li>Contribute to SOP development, workflow optimization, and quality improvement initiatives</li>
</ul>
<div>Qualifications and Requirements</div>
<ul><li>Education: Bachelor&rsquo;s degree in life sciences, nursing, or a related field</li>
<li>preferred</li>
<li>Experience: Minimum 4 to 6 years of clinical research coordination experience, including leadership or mentorship responsibilities</li>
<li>Certification: Clinical research certification (e.g., ACRP, SOCRA) preferred</li>
<li>Technical Skills: Proficiency in CTMS, E-Source, E-Reg, EDC platforms, and regulatory systems; strong computer literacy (Microsoft Office Suite, electronic communication tools)</li>
<li>Knowledge Base: Advanced understanding of clinical trial operations, GCP, FDA regulations, and IRB processes</li>
<li>Communication: Excellent written and verbal communication skills; ability to interact effectively with investigators, sponsors, staff, and participants</li>
<li>Leadership: Demonstrated ability to supervise, mentor, and develop staff while fostering accountability and collaboration</li>
<li>Organizational Skills: High attention to detail, time management, and multitasking capabilities; ability to prioritize competing demands</li>
<li>Flexibility: Willingness to adjust schedule to accommodate study visits, meetings, and events that may occur earlier, later, or on weekends</li>
<li>Travel: Ability to travel to training meetings, conferences, satellite sites and other Insight Health System locations as required</li>
<li>Professional Standards: Commitment to quality, compliance, participant safety, and continuous improvement</li></ul></div>

Clinical Research Coordinator III - Team Lead

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Research Affairs-ResAdm
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $42.61 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. 
 
Job Summary:
 
 
The Clinical Research Regulatory Coordinator 2 (CRRC 2) prepares, submits, and maintains regulatory documents for clinical research studies across a range of study types including cooperative group, single-site, industry-sponsored, and investigator-initiated trials. This role manages regulatory workflows throughout the study lifecycle, including IRB submissions, institutional approvals, protocol updates, and documentation of compliance requirements. The CRRC 2 serves as the primary regulatory contact for assigned studies and collaborates with study teams to ensure version control, audit readiness, and regulatory accuracy.
 
 
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
Required Job Qualifications:
 
 
Education: Bachelor&rsquo;s degree or equivalent
 
 
Experience: 2+ years clinical experience; 2 years coordinating Human Subjects research. 
 
 
 
 
Knowledge, Skills, &amp; Abilities
 
 
Knowledge of the Code of Federal Regulations pertaining to Human Subject Protections, including 45CFR46, 21CFR50 and 56, Good Clinical Practice, the Declaration of Helsinki, the Belmont Report and HIPAA, and RUMC policies and procedures.
 
 
Working knowledge of electronic IRB (eIRB) and institutional research management systems.
 
 
Ability to independently manage regulatory activities for multiple clinical trials, including industry, investigator-initiated, cooperative group, and single-site protocols.
 
 
Ability to serve as the primary regulatory contact, collaborating effectively with investigators, study staff, and institutional offices.
 
 
Ability to identify regulatory issues, apply critical thinking, and recommend workflow or compliance improvements.
 
 
Ability to maintain audit-ready documentation and ensure compliance with SOPs and sponsor requirements across the study lifecycle.
 
 
Ability to manage multiple timelines and competing deadlines effectively.
 
 
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat.
 
 
Clear verbal and written communication skills, including the ability to communicate complex concepts across diverse teams.
 
 
Advanced organizational and analytical skills with high attention to detail. 
 
 
 
 
Preferred Job Qualifications:
 
 
Education: Master&rsquo;s degree in science or health related field.
 
 
Experience: 1+ years of clinical research experience, in the academic or pharmaceutical clinical trials environment.
 
 
Certifications: Relevant certification from SOCRA or ACRP affiliated: Certified Clinical Research Professionals (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), OR Certified IRB Professional (CIP) obtained within 6 months of hire 
 
 
 
 
Physical Demands: 
 
 
 
 
Competencies:
 
 
Ability to work independently with minimal guidance.
 
 
Ability to maintain audit-ready documentation and ensure compliance with SOPs and sponsor requirements.
 
 
Informal mentorship capabilities, including willingness to assist with onboarding new staff. 
 
 
 
 
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
 
Job Responsibilities:
 
 
Draft and submit IRB materials such as consent forms, new study applications, continuing reviews, and reports of unanticipated problems.
 
 
Revise and finalize regulatory documents in response to IRB comments and submit updates within required timelines to support continued review and approval.
 
 
Prepare and submit required documents to institutional committees (e.g., PRMC, Radiation Safety, IBC) and track approvals to support study activation.
 
 
Manage regulatory activities for multiple clinical research studies, including cooperative group, single-site, industry-sponsored, and investigator-initiated trials.
 
 
Coordinate regulatory start-up by gathering, reviewing, and distributing documents needed for IRB, budget, contract, and coverage analysis processes.
 
 
Implement protocol amendments and maintain version control; coordinate updates with study teams and ensure compliance with the latest protocol and safety documents.
 
 
Prepare and update submission documents across the study lifecycle, ensuring alignment with institutional and sponsor requirements.
 
 
Serve as the designated regulatory contact and maintain audit-ready files throughout the study lifecycle.
 
 
Maintain detailed and up-to-date regulatory records that reflect protocol activity, compliance events, and IRB approvals.
 
 
Follow established SOPs and document regulatory actions in alignment with institutional, sponsor, and regulatory agency requirements.
 
 
Communicate study status updates and respond to stakeholder questions; prepare summary reports for investigators, sponsors, and institutional contacts as needed.
 
 
Assist with regulatory compliance tracking and monitor submission deadlines and approvals within the department.
 
 
Prepare and maintain compliance documents for departmental and institutional review, ensuring timely submission and recordkeeping.
 
 
Facilitate timely investigator review of safety reports and document assessments as required.
 
 
Recommend improvements to enhance compliance and workflow efficiency.
 
 
Collaborate with the study team to identify and report protocol deviations and assist in developing corrective and preventive actions (CAPAs).
 
 
Support onboarding by sharing regulatory tools, procedures, or guidance with new staff or study teams.
 
 
Stay informed of current regulatory guidance, GCP updates, and industry best practices. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Regulatory Coordinator - Research Affairs-Full-time - Hybrid

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li>
<li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li>
<li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li>
</ul> 
Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li>
<li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li>
</ul>Operations
<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li>
<li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li>
<li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li>
<li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li>
<li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li>
<li>Accountable for completion of non-clinical patient calls.</li>
<li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li>
<li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li>
<li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li>
<li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li>
<li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.</li>
<li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li>
<li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li>
</ul>People &amp; Performance Management
<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li>
<li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li>
<li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li>
<li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li>
<li>Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li>
</ul>Training &amp; Personal Development
<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li>
<li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li>
<li>Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li>
</ul>Communication
<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li>
<li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li> 
</ul> 
 
 
 
Basic Qualifications
 
<ul><li>High School Diploma, GED, or equivalent.</li>
<li>PTCB or ExCPT certification (except in Puerto Rico).</li>
<li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li>
<li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li>
<li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Previous people management/ leadership experience.</li>
<li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
 
Salary Range: Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Operations Manager

<div>Customer Experience
 
 
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
 
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
 
Develops strong relationships with most valuable customers.
 
 
Operations
 
 
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
 
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
 
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
 
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
 
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
 
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
 
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
 
Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
 
Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.
 
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
 
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
 
Supports execution of Pickup program.
 
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
 
Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.
 
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
 
Completes special assignments and other tasks as assigned.
 
 
Training &amp; Personal Development
 
 
Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.
 
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
 
 
Basic Qualifications
 
<ul><li>PTCB or ExCPT certification (except in Puerto Rico).
</li><li>One year of work experience as a pharmacy technician in a retail or hospital setting.
</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.
</li></ul><ul><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer basic math skills (counting, measuring and weighing medications).</li>
<li>Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).</li>
<li>Prefer the knowledge of store inventory control</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $20.5 - $27.5 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Senior Pharmacy Technician

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