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noon

<div>
 
 
 Job title:
 
 Account Manager
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Reporting to:
 
 Senior Manager, Ad Sales
 
 
 
 
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: Ring every doorbell, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 We are looking for a Senior Account Manager / Account Manager to join our noon Ads team. The ideal candidate will have strong experience in digital advertising, media management, and client servicing, with a proven track record of building and managing relationships with top brands or agencies. This role requires someone who understands the advertising ecosystem, demonstrates strong commercial acumen, and possesses excellent negotiation and communication skills.
 
 <ul>
 <li>
 Manage and grow relationships with key endemic brands on platform and seller partners.
 </li>
 <li>
 Develop and execute ad strategies aligned with brand objectives and business goals.
 </li>
 <li>
 Drive ads discussions, negotiations, and campaign execution.
 </li>
 <li>
 Collaborate with internal teams (Category, Marketing, and Product) to deliver impactful ad solutions.
 </li>
 <li>
 Monitor campaign performance and provide actionable insights and optimizations.
 </li>
 <li>
 Stay informed about advertising trends, competitors, and emerging media opportunities.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 4&ndash;6 years of relevant experience in digital advertising or media sales.
 </li>
 <li>
 Prior experience working in media agencies or with tier 1 electronics or FMCG brands.
 </li>
 <li>
 Strong understanding of digital ads, media buying, and performance marketing.
 </li>
 <li>
 Excellent negotiation, relationship management, and analytical skills.
 </li>
 <li>
 Smart, proactive and confident communicator with the ability to manage multiple internal and external stakeholders.
 </li>
 <li>
 Fluency in English and Arabic is preferred.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
</div>

Account Manager

<div>
 
 
 Job Title:
 
 Account Manager
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Company:
 
 Aon
 
 
 
 
 
 
 Overview:
 
 
 
 The Account Manager serves as the primary liaison between clients and insurers, managing client accounts and delivering tailored insurance solutions. This role is responsible for assessing insurance needs, negotiating with insurers, maintaining compliance with Saudi Arabian regulations, and ensuring service excellence in every client interaction.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Client Relationship Management
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with clients, understanding their insurance needs.
 </li>
 <li>
 Serve as the main point of contact for client inquiries, claims, policy renewals, and day-to-day servicing.
 </li>
 </ul>
 
 
 2. Placement
 
 
 <ul>
 <li>
 Analyze client risk exposures and recommend appropriate insurance products.
 </li>
 <li>
 Collaborate with insurance companies to negotiate competitive quotes and coverage terms.
 </li>
 <li>
 Prepare and present proposals, organize policy placements, and manage renewals.
 </li>
 </ul>
 
 
 3. Regulatory &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all activities comply with Insurance Authority (IA) regulations and guidelines for insurance brokers.
 </li>
 <li>
 Maintain proper documentation and records.
 </li>
 <li>
 Stay updated on regulatory changes and their impact on the insurance industry.
 </li>
 </ul>
 
 
 4. Administration
 
 
 <ul>
 <li>
 Prepare reports, maintain client records, and ensure accurate policy documentation.
 </li>
 <li>
 Handle premium collection, invoicing, and resolve account discrepancies.
 </li>
 </ul>
 
 
 5. Business Development
 
 
 <ul>
 <li>
 Identify cross-selling and upselling opportunities.
 </li>
 <li>
 Participate in marketing initiatives, client meetings, and events.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Finance, Insurance, or a relevant field.
 </li>
 <li>
 Proven experience (2+ years) in insurance broking or insurance companies.
 </li>
 <li>
 Good understanding of the insurance market and IA regulatory landscape.
 </li>
 <li>
 Strong negotiation, communication, and presentation skills.
 </li>
 <li>
 Proficiency in Arabic and English.
 </li>
 </ul>
 
 
 
 
 
 KSA HR Verbiage:
 
 
 
 Applicants must be legally eligible to work in Saudi Arabia and will be required to comply with all local labor laws and regulations. Aon is committed to supporting Saudization and encourages Saudi nationals to apply.
 
 
 
 
 
 
 About Aon:
 
 
 
 Aon is a leading global provider of risk management, retirement, and health solutions. Our teams empower clients with innovative solutions, backed by industry expertise and local market knowledge. At Aon, we foster an inclusive and collaborative workplace where everyone is encouraged to bring their best self to work. Join us to make an impact and grow your career as part of a world-class organization.
 
</div>

Amazon

<div>
 
 Description
 
 
 
 As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
 
 
 The Key account Management team is responsible for accelerating sales growth, expanding selection on the platform and improving retention among the existing Seller base. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal stakeholders such as Fulfillment by Amazon, Sponsored Products, etc. and improving our overall knowledge of how to succeed as a Seller on Amazon Marketplaces.
 
 
 We are looking for a Account Manager to help shape the future of the Account Management program. The role is focused on driving success for some of the high performing sellers in the KSA Marketplace and leveraging key learning/feedback to improve the Amazon platform that will benefit all Sellers.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Identify, prospect and recruit high-potential sellers to amazon website, via phone or email
 </li>
 <li>
 Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets
 </li>
 <li>
 Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on amazon
 </li>
 <li>
 Work closely with new sellers, educating them about Amazon&rsquo;s high standards of Delivery and Customer Experience
 </li>
 <li>
 Enable sellers to learn and master Amazon's tools and systems so they may become self-sufficient in handling their catalog, inventory and performance efficiently and to the required standards
 </li>
 <li>
 Learn and understand the specificities of your categories to spot popular brands, trends, seasonal items and pricing to best tailor your pitch and advice to sellers
 </li>
 <li>
 Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers
 </li>
 <li>
 Prioritize your time optimally to achieve your targets a results oriented environment
 
 
 </li>
 </ul>
 A day in the life
 
 
 Day to Day operation include but are not limited to
 
 
 <ul>
 <li>
 Interacting with Key Sellers
 </li>
 <li>
 Sourcing new selection from sellers with potential to add more selection
 </li>
 <li>
 Staying laser focused on stocks for Key ASINs
 </li>
 <li>
 Sourcing Deals from sellers to delight our customers
 </li>
 <li>
 Maintaining sharp prices on the platform
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree, or MBA in management, business administration, economics, engineering, marketing
 </li>
 <li>
 Experience and track record of exceeding sales goals
 </li>
 <li>
 Speak, write, and read fluently in English
 </li>
 <li>
 Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups)
 </li>
 <li>
 2-8 years of account management or sales work experience
 </li>
 <li>
 Skilled in business development with strong objection-handling skills
 </li>
 <li>
 Excellent written and verbal communication skills with the ability to persuade, convince and explain complex concepts in a simple manner
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience influencing at all levels within an organization, particularly at the executive level
 </li>
 <li>
 Experience in data analysis
 </li>
 <li>
 Experience within e-commerce or Retail fields
 </li>
 <li>
 Experience working in a fast-moving consumer business
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq Q Tech General Trading
 
 
 Job ID: A10386912
</div>

Account Manager, Marketplace (Saudi National)

Sprinklr

<div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.<h2 class="jobSectionHeader">
Job Description</h2>
Role Overview
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.
Please note this role is based in Dammam, Saudi Arabia
Key Responsibilities<ul><li>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</li><li>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</li><li>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</li><li>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</li><li>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</li><li>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</li><li>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</li><li>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</li><li>
Deep knowledge of contact center operations, metrics, and change management.</li><li>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</li><li>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</li></ul>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:<ul><li>
Lead a new category of enterprise software that we call Unified-CXM.</li></ul><ul><li>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</li><li>
Create a culture of customer obsession, with trust, teamwork, and accountability.</li></ul>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands. 
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. 
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div>

Client Account Manager

Abunayyan Holding

<div>
 
 
 Job Title: Key Account Manager &ndash; Mining
 
 
 
 
 Company:
 
 SBU of Abunayyan Holding
 
 
 
 Division:
 
 Machinery Sales / Heavy Equipment / Mining Operational Solutions
 
 
 Work Location: Riyadh, Saudi Arabia
 
 
 
 Role Overview
 
 
 
 The
 
 Key Account Manager &ndash; Mining
 
 is responsible for managing and expanding strategic client relationships within the mining sector. This role focuses on driving revenue growth, enhancing customer satisfaction, and identifying new business opportunities while delivering tailored commercial and operational solutions.
 
 
 
 Preference:
 
 Saudi are preferred. Candidates with proven sales experience in mining projects will be given priority.
 
 
 Fluency in
 
 English
 
 (written and spoken)
 
 
 
 Key Responsibilities
 
 
 
 
 1. Key Account Growth &amp; Business Development
 
 
 <ul>
 <li>
 Manage and grow a portfolio of strategic mining sector clients.
 </li>
 <li>
 Identify opportunities to increase revenue, market share, and account profitability.
 </li>
 <li>
 Develop and execute account plans aligned with business and sales objectives.
 </li>
 <li>
 Actively pursue new business opportunities, projects, and customer acquisition within the mining sector.
 </li>
 </ul>
 
 
 2. Strategic Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with key stakeholders, including decision-makers, procurement teams, and site management.
 </li>
 <li>
 Conduct regular client meetings, site visits, and performance reviews.
 </li>
 <li>
 Serve as the primary point of contact for assigned key accounts.
 </li>
 <li>
 Ensure high levels of customer satisfaction and long-term partnership development.
 </li>
 </ul>
 
 
 3. Solution Delivery &amp; Cross-Functional Coordination
 
 
 <ul>
 <li>
 Analyze customer operations, challenges, and future project requirements.
 </li>
 <li>
 Collaborate with internal teams (technical, operations, supply chain, and service) to deliver effective solutions.
 </li>
 <li>
 Ensure timely follow-up on customer inquiries, issues, and service requests.
 </li>
 <li>
 Align internal stakeholders to meet customer expectations and service standards.
 </li>
 </ul>
 
 
 4. Commercial &amp; Contract Management
 
 
 <ul>
 <li>
 Lead commercial negotiations, pricing strategies, and contract renewals.
 </li>
 <li>
 Prepare and manage tenders, bids, and proposals.
 </li>
 <li>
 Ensure achievement of revenue and profitability targets across key accounts.
 </li>
 <li>
 Monitor contract execution and ensure compliance with agreed terms.
 </li>
 </ul>
 
 
 5. Market Intelligence &amp; Reporting
 
 
 <ul>
 <li>
 Monitor market trends, competitor activities, and mining sector developments.
 </li>
 <li>
 Identify and track new business opportunities within existing and potential accounts.
 </li>
 <li>
 Prepare regular reports on sales performance, forecasts, and pipeline activities.
 </li>
 <li>
 Provide insights to support strategic and commercial decision-making.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business Administration, Engineering, Mining, or a related field
 
 .
 </li>
 <li>
 Minimum
 
 3&ndash;5 years of experience
 
 in sales or key account management within the mining operation / sector.
 </li>
 <li>
 Proven track record of managing large accounts and achieving sales targets.
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Relationship management and stakeholder engagement
 </li>
 <li>
 Commercial acumen and strategic thinking
 </li>
 <li>
 Problem-solving and solution-oriented mindset
 </li>
 <li>
 Ability to work under pressure and meet deadlines
 </li>
 <li>
 Self-motivated, disciplined, and results-driven
 </li>
 <li>
 Innovative and proactive approach
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Proficiency in
 
 CRM systems and MS Office tools
 
 </li>
 <li>
 Strong analytical and reporting capabilities
 </li>
 <li>
 Fluency in
 
 Arabic and English
 
 (written and spoken)
 </li>
 </ul>
</div>

Key Account Manager

Solenis

<div>
 responsible for managing and growing relationships with assigned clients, ensuring customer satisfaction, and achieving revenue targets. This role acts as the primary point of contact between the company and its customers, coordinating internal teams to deliver high‑quality products and services.
</div>

Confidential

<div>
 
 
 Job Purpose
 
 
 
 The Account Manager is responsible for managing and growing a portfolio of B2B clients by delivering telecom and ICT solutions that meet their business needs. The role focuses on building strong relationships, maximizing revenue, ensuring customer satisfaction, and supporting digital transformation initiatives for enterprise customers.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Client Relationship Management
 
 
 <ul>
 <li>
 Build, maintain, and strengthen long-term relationships with key enterprise accounts.
 </li>
 <li>
 Serve as the primary point of contact for the customer, ensuring timely support and communication.
 </li>
 <li>
 Conduct regular business reviews to understand customer needs, challenges, and future plans.
 </li>
 </ul>
 
 
 2. Sales &amp; Revenue Growth
 
 
 <ul>
 <li>
 Develop and execute account plans to achieve sales targets, revenue growth, and profitability.
 </li>
 <li>
 Identify upselling and cross-selling opportunities across Telecom &amp; ICT product lines (Connectivity, Cloud, Cybersecurity, Data Center, IoT, Managed Services).
 </li>
 <li>
 Drive the end-to-end sales cycle from lead generation to contract signature.
 </li>
 </ul>
 
 
 3. Solution Development &amp; Coordination
 
 
 <ul>
 <li>
 Collaborate with internal teams (Pre-Sales, Technology, Product, Finance) to design customized solutions.
 </li>
 <li>
 Ensure proposed solutions align with customer requirements and budget.
 </li>
 <li>
 Prepare technical and commercial proposals, RFP responses, and presentations.
 </li>
 </ul>
 
 
 4. Service Delivery &amp; Customer Experience
 
 
 <ul>
 <li>
 Coordinate with Operations and Service Delivery teams to ensure smooth implementation of services.
 </li>
 <li>
 Monitor service performance and ensure SLAs are met.
 </li>
 <li>
 Resolve escalations and ensure high customer satisfaction.
 </li>
 </ul>
 
 
 5. Market &amp; Industry Knowledge
 
 
 <ul>
 <li>
 Stay updated on telecom &amp; ICT market trends, competitor offerings, and emerging technologies.
 </li>
 <li>
 Provide insights and feedback to Product and Management teams to enhance offerings.
 </li>
 </ul>
 
 
 6. Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Maintain accurate account information on CRM systems.
 </li>
 <li>
 Deliver periodic reports on account performance, pipeline, and forecasting.
 </li>
 <li>
 Ensure contract renewal and timely collection of payments.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, Computer Science, Telecommunications, or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in Account Management or B2B Sales within Telecom, ICT, or Technology industries.
 </li>
 <li>
 Experience handling enterprise accounts is preferred.
 </li>
 </ul>
 
 
</div>

Account Manager (Telecom & ICT)

Explore 619+ Customer account manager in Riyadh this April. Find roles across top companies and apply now to boost your career.

619 customer account manager jobs In Riyadh

Account Manager

Account Manager

Account Manager, Marketplace (Saudi National)

Client Account Manager

Key Account Manager

Account Manager

Account Manager (Telecom & ICT)