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UTHealth Houston

<div><p><b>Chair - Department of Bioinformatics and Systems Medicine, McWilliams School of Biomedical Informatics (MSBMI)</b></p><p></p><p><b><br>
JOB SUMMARY:</b> The Chair of the Department of Bioinformatics and Systems Medicine will provide visionary academic and scientific leadership for one of the nation's premier programs in AI-driven biomedical discovery. Reporting directly to the Dean, the Chair will lead approximately 15 faculty members and will be responsible for advancing the Department's research, education, faculty development, and strategic growth. The Chair will cultivate an ambitious, collaborative, and innovation-focused culture that accelerates discoveries at the intersection of artificial intelligence, computational biology, genomics, systems medicine, and precision health. Working across the McWilliams School of Biomedical Informatics, UTHealth Houston, the Texas Medical Center, and national and international partners, the Chair will expand interdisciplinary research programs, develop transformative collaborations, and enhance the Department's national and global reputation.</p><p></p><p><br>
The Chair will also play a central role in shaping the future of education in bioinformatics, systems medicine, and biomedical AI by strengthening existing graduate programs and developing innovative curricula that prepare students for an AI-driven biomedical workforce. As a key member of the school&rsquo;s leadership team, the Chair will work closely with the Dean to implement the school&rsquo;s strategic vision of becoming a globally recognized AI-native institution for education, research, innovation, and societal impact. The successful candidate will recruit outstanding faculty, expand externally funded research, foster translational partnerships across academia, healthcare, government, and industry, and position the Department as an international leader in AI-enabled biomedical science and precision medicine.</p><p></p><p><br>
The Department of Bioinformatics and Systems Medicine is at the forefront of the AI-driven transformation of biomedical discovery and precision health. The Department develops and applies advanced artificial intelligence, computational biology, and data science to understand human biology across molecular, cellular, organ, and population scales. By integrating genomic, multi-omic, imaging, physiological, clinical, and real-world data, the Department creates next-generation computational approaches that accelerate scientific discovery, enable precision medicine, and transform healthcare.</p><p></p><p><br>
Research spans AI for genomics and precision medicine, foundation models for biology and medicine, cancer AI, computational drug discovery, single-cell and spatial omics, multimodal AI, imaging AI, biological networks and knowledge graphs, systems biology, digital biomarkers, causal and predictive modeling, and translational biomedical AI.</p><p></p><p><br>
Guided by a vision to become a global leader in AI-driven bioinformatics and systems medicine, the Department educates the next generation of scientists and innovators, develops transformative AI technologies for biomedical research and healthcare, and serves as a catalyst for interdisciplinary collaboration across basic science, translational medicine, clinical care, and industry.</p><p></p><p><br>
Located within the Texas Medical Center, the world's largest medical complex, the Department benefits from unparalleled opportunities for collaborative research, clinical translation, entrepreneurship, and innovation. The incoming Chair will have exceptional institutional support for strategic program development, faculty recruitment, interdisciplinary partnerships, and the expansion of an internationally recognized program in AI-enabled biomedical discovery.</p><div></div><p><b><br>
APPOINTMENTS/BENEFITS:</b></p><p></p><p><br>
The Chair of the Department of Bioinformatics and Systems Medicine at the McWilliams School of Biomedical Informatics is a full-time faculty position. Resources for intra- and trans-departmental program development, faculty recruitment, and cross-campus collaborations are available.</p><p><b><br>
POSITION REQUIREMENTS:</b></p><p></p><ul><li><p><br>
Ph.D., MD, or equivalent and must have a distinguished record of research, teaching, service, and academic accomplishments that meet the criteria and high standards warranting appointment as a tenured full professor.</p></li><li><p>
Experience in assisting in the development and oversight of education programs that train and mentor the next generation of students, researchers, faculty, and professionals.</p></li><li><p>
Experience in creating a collaborative, positive, and productive work environment for all personnel, including faculty, staff, and students.</p></li></ul><p></p><p><b><br>
QUALIFICATIONS:</b></p><p></p><ul><li><p><br>
Expertise in AI-driven Bioinformatics and Systems Medicine, broadly defined, with emphasis on developing and applying advanced artificial intelligence to understand biological systems and transform biomedical discovery and healthcare. Areas of interest include, but are not limited to: Foundation Models and Generative AI for Biomedicine, Computational Genomics, Cancer AI, Multiomics Integration, Precision Medicine, Pharmacogenomics, Single-Cell and Spatial Biology, AI-enabled Drug Discovery, Imaging AI, Multimodal Learning, Biological Networks and Knowledge Graphs, Systems Biology, Microbiome Informatics, Digital Biomarkers, Causal AI, Agentic AI for Scientific Discovery, and AI for Translational Medicine</p></li><li><p>
Outstanding track record of research productivity in one or more of the aforementioned areas, as demonstrated by extramural funding, publications, mentoring, and engagement.</p></li><li><p>
Consistent record of successful leadership and fiscal and program management.</p></li><li><p>
Demonstrated track record of excellence in research, teaching, and service.</p></li><li><p>
Demonstrated success in mentoring and training junior faculty members to help them obtain grants/funding and achieve career growth.</p></li><li><p>
Commitment to the core values of communication, collaboration, innovation, action, and equity.</p></li><li><p>
Experience in the administration of externally supported research centers and training grants is desirable.</p></li></ul><p></p><p><b><br>
SALARY:</b></p><p></p><p><br>
Competitive and commensurate with the applicant&rsquo;s experience and qualifications.</p><p></p><p><b><br>
APPOINTMENTS:</b></p><p></p><p><br>
The Chair of the Department of Bioinformatics and Systems Medicine at the McWilliams School of Biomedical Informatics is a full-time faculty position. Resources for intra- and trans-departmental program development, faculty recruitment, and cross-campus collaborations are available.</p><p></p><p><b><br>
HOW TO APPLY: </b>All interested parties should apply through the UTHealth Houston Careers website. The review of applications will begin immediately and continue until the position is filled.</p><p></p><p><b><br>
The candidate should submit:</b> (1) A letter of interest that addresses his/her motivation to apply and summarizes qualifications and professional achievements suitable to the Chair position, including an abbreviated vision for the department; (2) a statement that summarizes research, teaching, and service activities; (3) a full CV; and (4) contact information for three references, inclusive of titles and institutions.</p></div>

Chair (Professor Tenured/Tenure-track) - Bioinformatics and Systems Medicine, McWilliams School of Biomedical Informatics (MSBMI)

Baylor College of Medicine

<div><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><div><p>
We are recruiting a Research Coordinator to support clinical research activities within a translational metabolic research laboratory at the USDA/ARS Children's Nutrition Research Center at Baylor College of Medicine. The selected candidate will provide coordination support for a productive research program, working closely with research participants and multidisciplinary team members.</p><p></p><p><br>
Responsibilities include coordinating research activities, maintaining regulatory documentation, recruiting participants, and carrying out research protocol procedures in accordance with established guidelines.</p><p></p><p><br>
Flexible scheduling is available to accommodate the needs of children and their families, with the research unit open two Saturdays per month.</p><p></p><p><br>
The Research Coordinator III will also provide guidance and training to junior research coordinators on regulatory requirements and clinical research processes, while supporting participant recruitment efforts through community outreach events and engagement with community clinics.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><p>
Primary Role is to serve as the Community &amp; Stakeholder Engagement Lead for multiple studies in the PI's Lab with responsibility for engagement strategies and cross-site communication. This role will focus on participant recruitment and retention efforts.</p><br>
<p></p><ul><li>
Recruitment through the electronic health records (10%)</li><li>
Recruitment through clinics which involves coordination with clinic managers and on-site presence as needed (20%)</li><li>
Coordinates community engagement and recruitment activities at those events (20%)</li><li>
Coordination of provider and parent stakeholders quarterly meetings and develop presentations and reports of these meetings (5%)</li><li>
Responsible for Maintenance of Research Database relevant for recruitment and community outreach activities (5%)</li><li>
Submission of research materials to regulatory agencies (IRB; research units; and community centers) as needed to facilitate recruitment and advertisement (5%)</li><li>
Serves as a liaison and distributes research information to principal investigator, faculty, research staff, and others as required (5%)</li><li>
Participate in the conduct of study protocol visits and providing guidance/assisting to junior members in research related activities (30%)</li><li>
Performs other job duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Bachelor's degree in a related field. Four years of related experience may substitute for degree requirement.</li><li>
Two years of relevant experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
Master's degree in a relevant field.</li><li>
Bilingual proficiency in English and Spanish.</li><li>
Minimum of three years of relevant research, clinical, or healthcare-related experience.</li><li>
Experience with REDCap and maintenance of research databases.</li><li>
Experience supporting or coordinating clinical trials.</li><li>
Experience processing and shipping biologic specimens.</li><li>
Familiarity with medical terminology, conditions, and patient populations.</li><li>
Strong organizational, documentation, and communication skills.</li><li>
Ability to work effectively with diverse patient populations and multidisciplinary teams.</li></ul></div></div></div><p></p><p><b><br>
Work Authorization Requirement:</b></p><p><b>
This position is not eligible for visa sponsorship.</b> Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</p><p></p><p><br>
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</p></div><p></p>

Research Coordinator III (Bilingual Spanish) - Pediatrics - Nutrition

Pattern Energy Group

<div>Overview:
<div><b>
Company Overview</b></div><div></div><div><br>
Pattern Energy is a leading renewable energy company that develops, constructs, owns, and operates high-quality wind and solar generation, transmission, and energy storage facilities. Our mission is to transition the world to renewable energy through the sustainable development and responsible operation of facilities with respect for the environment, communities, and cultures where we have a presence.</div><div><br>
Our approach begins and ends with establishing trust, accountability, and transparency. Our company values of creative spirit, pride of ownership, follow-through, and a team-first attitude drive us to pursue our mission every day. Our culture supports our values by fostering innovative and critical thinking and a deep belief in living up to our promises.
<br>
<br>
Headquartered in the United States, Pattern has a global portfolio of more than 30 power facilities and transmission assets, serving various customers that provide low-cost clean energy to millions of consumers.</div>
Responsibilities:
<p><b>
JOB PURPOSE</b></p><div><br>
The AVP, Information and Cybersecurity is accountable for supporting SVP, Enterprise Technology in establishing, operating, and continuously improving the cybersecurity, technology risk, operational resilience, AI governance, and critical infrastructure protection capabilities that enable Pattern Energy to operate safely, reliably, and securely.</div><div></div><div><br>
This role, with guidance from the SVP, Enterprise Technology, provides enterprise leadership across cybersecurity governance, cyber risk management, security operations, operational technology (OT) security, cyber resilience, identity and access governance, third-party risk management, AI security, and regulatory compliance activities. The role is responsible for protecting Pattern&rsquo;s corporate, cloud, operational technology, generation, storage, and transmission environments while supporting business growth, operational reliability, and technology modernization.</div><div></div><div><br>
The AVP, Information and Cybersecurity partners closely with Enterprise Technology, Power Operations, Engineering, EPC, Legal, Compliance, Internal Audit, Enterprise Excellence, and executive leadership teams to ensure cybersecurity, resilience, and technology risk management capabilities are embedded into enterprise operations and strategic decision-making.</div><div></div><div><br>
Success in the role requires balancing operational reliability, safety, regulatory compliance, cybersecurity risk reduction, enterprise scalability, and disciplined execution while enabling innovation and reducing unnecessary complexity.</div><div></div><div><br>
The AVP, Information and Cybersecurity is also accountable for ensuring the resilience, recoverability, and cybersecurity readiness of enterprise and operational technology environments supporting Pattern&rsquo;s generation, storage, and transmission assets. This includes executive accountability for cybersecurity governance supporting NERC CIP obligations, cyber crisis management, operational resilience, and AI security governance.</div><div></div><div><br>
This role helps drive enterprise prioritization, governance, and operational execution discipline in partnership with business leadership, Enterprise Excellence, and other enterprise stakeholders. The role is expected to build durable internal cybersecurity capability, improve cyber governance maturity, and reduce organizational dependency on fragmented processes and external implementation coordination.</div><div></div><div><br>
The role serves as an advisor to the CEO, COO, Executive Leadership Team, and Board on cybersecurity, technology risk, operational resilience, AI governance, and critical infrastructure protection.</div><p></p><p><b><br>
Key Accountabilities</b></p><p></p><p><b><br>
Cybersecurity Strategy, Risk &amp; Governance</b></p><ul><li>
Develop and execute a multi-year cybersecurity, resilience, technology risk, and AI governance strategy aligned with enterprise objectives, operational priorities, and growth plans.</li><li>
Establish enterprise cybersecurity governance, risk management, and reporting processes that improve accountability, transparency, and decision quality.</li><li>
Ensure cybersecurity, resilience, AI, and technology risks are appropriately incorporated into enterprise planning, investment decisions, acquisitions, integrations, and strategic initiatives.</li><li>
Develop and manage cybersecurity operating and capital budgets, ensuring investments align with enterprise priorities, risk reduction objectives, resilience requirements, and regulatory obligations.</li><li>
Develop cybersecurity investment plans and assess initiatives based on risk reduction, operational resilience, business value, and long-term sustainability.</li><li>
With support from the SVP, Enterprise Technology, provide regular reporting to executive leadership and the Board regarding cyber risk posture, material incidents, resilience capabilities, emerging threats, regulatory developments, NERC CIP readiness, and strategic priorities.</li><li>
Conduct periodic cyber maturity assessments, benchmarking exercises, and independent reviews to support continuous improvement and strategic planning.</li><li>
Establish enterprise security awareness, education, executive cyber literacy, and AI awareness programs that promote a culture of security, resilience, and responsible technology use across the organization.</li></ul><p></p><p><b><br>
Cybersecurity Operations &amp; Resilience</b></p><ul><li>
Lead enterprise cybersecurity capabilities across threat detection, threat intelligence, vulnerability management, identity security, cloud security, incident response, cyber defense, and attack surface management.</li><li>
Ensure effective security governance and protection capabilities across enterprise infrastructure, cloud platforms, operational technology environments, and critical business systems.</li><li>
Ensure effective capabilities exist to identify, assess, respond to, and recover from cyber threats affecting enterprise and operational technology environments.</li><li>
Establish cyber crisis management, cyber recovery, business continuity, and disaster recovery capabilities appropriate for a critical infrastructure operating environment.</li><li>
Support incident response, disaster recovery, operational resilience, and technology risk management activities across the enterprise.</li><li>
Leverage automation and AI-enabled capabilities to improve cybersecurity effectiveness, operational efficiency, threat detection, investigation, response, and resilience outcomes.</li><li>
Ensure third-party cyber risk management capabilities appropriately address vendors, contractors, cloud providers, operational technology suppliers, EPC partners, and strategic service providers.</li></ul><p></p><p><b><br>
Operational Technology &amp; Critical Infrastructure Security</b></p><ul><li>
Lead cybersecurity strategy and governance supporting operational technology environments associated with generation, storage, transmission, SCADA, plant communications, industrial control systems, and operational support systems.</li><li>
Establish cybersecurity and resilience standards supporting operational technology architecture, remote access, network segmentation, monitoring, asset visibility, vendor connectivity, and secure operations.</li><li>
Support operational readiness, secure operations, recoverability, and resilience across critical infrastructure environments.</li><li>
Coordinate with operational stakeholders to ensure technology environments meet reliability, safety, resilience, and compliance expectations.</li><li>
Support secure integration of new facilities, operational technologies, acquisitions, and strategic growth initiatives.</li><li>
Ensure cybersecurity capabilities evolve in alignment with emerging threats affecting operational technology and critical infrastructure environments.</li></ul><p></p><p><b><br>
Regulatory Compliance &amp; NERC CIP</b></p><ul><li>
Ensure cybersecurity operations align with applicable regulatory, cybersecurity, operational risk management, and NERC CIP requirements.</li><li>
Serve as the executive sponsor for NERC CIP cybersecurity governance, audit readiness, compliance activities, and remediation programs.</li><li>
Oversee compliance reporting, evidence management, remediation tracking, control validation, and regulatory readiness activities.</li><li>
Partner with Legal, Compliance, Internal Audit, Enterprise Technology, and operational stakeholders to maintain effective governance and regulatory alignment.</li><li>
Monitor evolving regulatory requirements and industry standards and ensure timely adaptation of policies, controls, and operating procedures.</li><li>
Establish metrics and reporting that provide visibility into compliance posture, control effectiveness, audit readiness, and remediation progress.</li></ul><p></p><p><b><br>
AI Security &amp; Governance</b></p><ul><li>
Establish enterprise governance, risk management, and security practices supporting responsible adoption of AI technologies.</li><li>
Ensure AI systems, AI agents, autonomous workflows, and third-party AI services are appropriately inventoried, governed, monitored, and secured.</li><li>
Establish governance and security requirements for AI systems, AI agents, and autonomous workflows used across enterprise and operational environments, ensuring appropriate human oversight, accountability, and risk management.</li><li>
Protect AI-enabled business processes, models, training data, prompts, retrieval data, and outputs from unauthorized access, misuse, manipulation, or disclosure.</li><li>
Support adoption of AI technologies while maintaining appropriate cybersecurity, privacy, operational, and regulatory safeguards.</li><li>
Drive adoption of AI-enabled cybersecurity capabilities that improve operational efficiency, threat detection, vulnerability management, response, and resilience outcomes.</li></ul><p></p><p><b><br>
Enterprise Architecture &amp; Technology Modernization</b></p><ul><li>
Partner with Enterprise Technology leadership to ensure cybersecurity, resilience, AI governance, and regulatory requirements are embedded into enterprise architecture, cloud transformation, operational technology initiatives, and digital modernization programs.</li><li>
Support scalable technology architectures that improve resilience, security, maintainability, and operational effectiveness.</li><li>
Reduce fragmentation, unnecessary complexity, and inconsistency of cybersecurity controls across the enterprise technology landscape.</li><li>
Support enterprise technology modernization, integration activities, and strategic operational initiatives.</li><li>
Ensure cybersecurity requirements are integrated into technology acquisition, development, deployment, and operational support processes.</li></ul><p></p><p><b><br>
Third-Party Risk Management</b></p><ul><li>
Establish and govern a risk-based third-party cybersecurity and supply chain risk management program.</li><li>
Ensure cybersecurity risks are appropriately assessed and managed across vendors, contractors, cloud providers, EPC partners, operational technology suppliers, and strategic service providers.</li><li>
Support cybersecurity due diligence activities associated with acquisitions, integrations, strategic partnerships, and major technology investments.</li><li>
Ensure cybersecurity requirements are embedded throughout procurement, contracting, onboarding, monitoring, and offboarding processes.</li><li>
Monitor concentration risk and dependencies associated with critical suppliers and service providers.</li></ul><p></p><p><b><br>
Enterprise Execution &amp; Governance</b></p><ul><li>
Partner with business leadership and Enterprise Excellence to support enterprise prioritization, portfolio governance, operational execution, and risk-based decision-making.</li><li>
Improve execution discipline, transparency, accountability, operational metrics, and value realization across cybersecurity and resilience initiatives.</li><li>
Contribute to enterprise governance processes that improve scalability, operational effectiveness, and decision quality.</li><li>
Support enterprise operating rhythms and governance forums that strengthen accountability and cross-functional collaboration.</li></ul><p></p><p><b><br>
Talent &amp; Organizational Leadership</b></p><ul><li>
Build and lead high-performing cybersecurity teams with strong governance, operational, resilience, architecture, OT security, AI security, and risk management capabilities.</li><li>
Develop internal cybersecurity capability and reduce over-reliance on external implementation and coordination models where practical.</li><li>
Foster a culture of accountability, systems thinking, operational excellence, continuous improvement, and enterprise partnership.</li><li>
Build durable organizational capability through succession planning, workforce development, leadership coaching, and talent development.</li></ul><p></p><p><b><br>
Strategic Leadership</b></p><ul><li>
Serve as an advisor to executive leadership and the Board on cybersecurity, technology risk, operational resilience, AI governance, and critical infrastructure protection.</li><li>
Support enterprise scaling initiatives, acquisitions, integration activities, major operational changes, and strategic business priorities.</li><li>
Assess cybersecurity investments with focus on enterprise value, operational resilience, risk reduction, scalability, and long-term sustainability.</li><li>
Build trusted relationships with executive leadership, business stakeholders, regulators, strategic vendors, and operational partners.</li><li>
Represent Pattern Energy in relevant industry forums, NERC-related working groups, cybersecurity communities, and critical infrastructure engagements.</li></ul>
Qualifications:
<p><b>
Qualifications</b></p><p><b>
Experience/Qualifications/Education Required</b></p><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Cybersecurity, Engineering, Information Systems, Business Administration, or related discipline.</li><li>
15+ years of progressive leadership experience across cybersecurity, technology risk, operational technology, critical infrastructure security, resilience, or related operational environments.</li><li>
Experience leading cybersecurity programs within complex, highly regulated, or critical infrastructure industries preferred.</li><li>
Strong understanding of cybersecurity governance, technology risk management, operational resilience, cyber defense, regulatory compliance, and critical infrastructure protection.</li><li>
Demonstrated experience supporting operational technology environments, industrial control systems, and NERC CIP compliance programs.</li><li>
Experience leading cyber crisis management, incident response, business continuity, disaster recovery, and operational resilience initiatives.</li><li>
Strong understanding of NIST Cybersecurity Framework (CSF), NIST 800-53, NIST 800-82, IEC/ISA 62443, CIS Controls, and comparable critical infrastructure security frameworks.</li><li>
Demonstrated experience improving cybersecurity maturity, governance, resilience, and enterprise scalability.</li><li>
Experience leading enterprise cybersecurity modernization and transformation efforts.</li><li>
Experience establishing AI governance, AI security, or responsible AI programs preferred.</li><li>
Strong executive communication and stakeholder management skills with ability to operate effectively across technical and business leadership teams.</li><li>
Experience supporting operational technology and cybersecurity environments in energy, utilities, industrial, or critical infrastructure sectors preferred.</li><li>
Professional certifications such as CISSP, CISM, CRISC, CISA, GICSP, GIAC, or equivalent are preferred.</li><li><i>
Regular travel to corporate offices, operating facilities, control centers, construction projects, and integration sites across North America is required.</i></li></ul><p></p><p><br>
The expected starting pay range for this role is $203,000.00 $254,000.00 USD. This range is an estimate, and base pay may be above or below the range based on several factors including but not limited to location, work experience, certifications, and education. In addition to base pay, Pattern's compensation program includes a bonus structure for full-time employees of all levels. We also provide a comprehensive benefits package which includes medical, dental, vision, short and long-term disability, life insurance, voluntary benefits, family care benefits, employee assistance program, paid time off and bonding leave, paid holidays, 401(k)/RRSP retirement savings plan with employer contribution, and employee referral bonuses.</p><p></p><p><b><br>
Pattern Energy Group is an Equal Opportunity Employer.</b></p><p></p><p><br>
#LI-Hybrid</p></div>

Assistant Vice President, Information and Cybersecurity

Pros.

<div><p><b>Service Desk Specialist I</b></p><p></p><p><b>
About</b><b> PROS:</b></p><p></p><p>
PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com.</p><p></p><p><b>
Day in the Life of the </b><b>Service Desk Specialist I:</b></p><p></p><p>
Reporting to the Manager of the Service Desk, the Service Desk Specialist I is responsible for delivering technical support and resolving end-user issues through in-person, hands-on assistance at the desktop level. This role serves as the first point of contact for internal technology inquiries, providing troubleshooting, diagnosis, escalation, and resolution of hardware, software, and system-related issues. The Service Desk Specialist I assist with hardware and software evaluations and may prepare incident and service desk performance reports. The Service Desk Specialist helps differentiate PROS airline solutions by providing first-class customer service and ensuring a seamless technology experience for employees and customers.</p><p>
Key responsibilities include:</p><ul><li>
Delivers exceptional, customer-focused technical support and service.</li><li>
Microsoft Windows 11 and Apple Mac OSX support</li><li>
Serve as technical resource / escalation point for all requests / tickets.</li><li>
Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring printers, systems and applications.</li><li>
Monitor and test fixes to ensure problems have been adequately resolved.</li><li>
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.</li><li>
May track and analyze trends in Service Desk requests and generate statistical reports as requested.</li><li>
Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.</li><li>
Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Help Desk issues and technologies</li></ul><p></p><p><b>
Required Qualifications - About you:</b></p><p></p><p>
We are looking for candidates who possess the combination of the following achievements, skills, and behaviors:</p><ul><li>
Strong knowledge of computer hardware.</li><li>
Strong knowledge of desktop and server operating systems.</li><li>
Knowledge of MS Office, Current Windows and Apple Mac Operating Systems</li><li>
Prior application support experience with and knowledge of programming languages.</li><li>
Working knowledge of a range of diagnostic utilities.</li><li>
Ability to work collaboratively with peers and internal clients.</li><li>
Ability to prioritize tasks and focus on assigned projects.</li><li>
Knowledge of Conference Room AV equipment is a plus</li><li>
Working knowledge of Intune and JAMF is a plus</li></ul><p><br>
</p><p><b>Highly Preferred:</b></p><ul><li>
Bachelor&rsquo;s Degree in computer science, information sciences, or related field</li><li>
One to two years of work experience in fast paced environment providing IT customer service/support</li><li>
Certifications in various software products considered a plus</li></ul><p></p><p><b>
AI Fluency &amp; Growth Mindset- We welcome candidates who:</b></p><p></p><ul><li><b>
Understand core AI concepts</b> and apply them ethically to enhance productivity, insights, and decision-making.</li><li><b>
Craft effective prompts</b> to optimize the quality and relevance of AI-generated outputs.</li><li><b>
Explore and apply agentic AI systems</b>, using or managing autonomous agents to streamline workflows and automate tasks.</li><li><b>
Leverage AI tools</b> to boost efficiency, creativity, and innovation in their daily work.</li><li><b>
Stay curious and adaptable</b>, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.</li></ul><p></p><p><b>
Work Environment:</b></p><p></p><p>
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, and interpret numerical data.</p><p>
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p><p></p><p><b>
PROS Core Values</b><b>:</b></p><ul><li><b>
We are Owners</b></li></ul><p>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.</p><ul><li><b>
We are Innovators</b></li></ul><p>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.</p><ul><li><b>
We Care</b></li></ul><p>
We are centered on caring for the people, businesses, and communities we serve.</p><p></p><p><b>
Why Join PROS?</b></p><p></p><p><br>
PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises.</p><p></p><p><br>
Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization.</p><p></p><p><br>
At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work&mdash;every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally.</p><p></p><p><br>
Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.</p><p></p><p><b>
PROS Core Values</b></p><ul><li><p><b>
We are Owners</b></p></li></ul><p>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.</p><p></p><ul><li><p><b>
We are Innovators</b></p></li></ul><p>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.</p><p></p><ul><li><p><b>
We Care</b></p></li></ul><p>
We are centered on caring for the people, businesses, and communities we serve.</p></div><p></p>

Service Desk Specialist I

<div><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><div><p>
The Data Analytics Associate uses data to design, create, and maintain analyses, reports, and research data pipelines in support of research and clinical operations within the Department of Pediatrics, Division of Hematology-Oncology. The position supports investigators and clinical teams at the Texas Children's Cancer and Hematology Center by building research-ready datasets, performing analyses using established analytic methods, and developing reports and visualizations. The associate applies existing AI-enabled analytical tools to improve efficiency and quality. The role fosters data-driven decision-making by providing consultative analytics support, applying established methods rather than developing novel algorithms.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><ul><li>
Data Pipeline Development and Data Preparation (35% OF TIME)<ul><li>
Builds and maintains research-ready datasets from clinical, registry, and operational sources. Develops and maintains databases, data collection systems, and research data pipelines.</li><li>
Supports the integration and preparation of large volumes of data. Applies existing AI-enabled tools such as code assistants and automated extraction to accelerate preparation while maintaining rigor and reproducibility.</li></ul></li><li>
Statistical Analysis and Reporting (35% OF TIME)<ul><li>
Conducts statistical analyses supporting research projects, manuscripts, quality improvement, and clinical operations, and provides ongoing reports.</li><li>
Applies descriptive statistics and standard predictive modeling approaches. Interprets trends and patterns in complex data sets.</li></ul></li><li>
Data Visualization and Dashboards (15% OF TIME)<ul><li>
Develops dashboards, visualizations, tables, and figures that make findings accessible to non-technical audiences.</li></ul></li><li>
Documentation, Reproducibility, and Collaboration (15% OF TIME)<ul><li>
Maintains reproducible, version-controlled code and follows data governance, de-identification, and HIPAA requirements.</li><li>
Prepares documentation including data dictionaries and codebooks. Collaborates with faculty, research staff, and clinical teams to scope requirements.</li><li>
Performs other duties as assigned.</li></ul></li><li>
Builds and maintains research-ready datasets from clinical, registry, and operational data sources for studies within the Division of Hematology-Oncology.</li><li>
Conducts statistical analyses supporting research projects, manuscripts, quality improvement, and clinical operations.</li><li>
Applies existing AI-enabled analytical tools (e.g., code assistants, automated data extraction, large language models) to accelerate data preparation and analysis while maintaining rigor and reproducibility.</li><li>
Collaborates with faculty, research staff, and clinical teams to define requirements and deliver analyses, reports, and dashboards.</li><li>
Maintains reproducible, version-controlled code and adheres to data governance, de-identification, and HIPAA requirements.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Bachelor's degree.</li><li>
Two years of relevant experience.<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
Master's degree in data science, biostatistics, epidemiology, computer science, or a related quantitative field.</li><li>
Proficiency in Python and/or R and SQL, demonstrated ability to build research data pipelines and conduct statistical analyses, experience applying predictive models and data visualization, comfort using existing AI-enabled analytical tools, familiarity with clinical, EHR, or registry data, reproducible research practices including version control. Healthcare or research experience preferred.</li></ul></div></div></div><p></p><p><b><br>
Work Authorization Requirement:</b></p><p><b>
This position is not eligible for visa sponsorship.</b> Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</p><p></p><p><br>
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</p></div><p></p>

Data Analytics Associate

<div><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><div><p>
The Michael E. DeBakey Department of Surgery at the Baylor College of Medicine (BCM) seeks a highly qualified individual with a PhD and postdoctoral experience in Computer Science, Data Science, Medical Informatics or Equivalent Field. The Assistant Professor &ndash; Data Scientist would serve as scientific lead with Dr. Ravi Ghanta, overseeing the Department of Surgery ATLAS AI program to develop innovative AI applications in surgery and healthcare. The work spans AI applications in healthcare including machine vision, robotics, image analysis, natural language processing, and predictive modeling.</p><p></p><p><br>
Under this role, the Assistant Professor will work with a team of post-doctoral computer scientists and engineers on NIH-funded research projects. The Assistant Professor is expected to oversee data engineering of electronic health data for machine learning applications, interoperability with electronic health record (EHR) systems, and evaluation of algorithm predictive performance. The Assistant Professor will interact directly with postdoctoral fellows, graduate students, and medical students.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><ul><li>
Oversee and coordinate logistics and execution of various research projects.</li><li>
Manage project progress and execution of project goals and milestones.</li><li>
Plan and direct research experiments.</li><li>
Organize, evaluate, and analyze data with other researchers.</li><li>
Develop research techniques and perform applications required for specific research projects.</li><li>
Conduct literature searches and summarize information in an appropriate format for a particular study.</li><li>
Document results of experiments and reports to principal investigators.</li><li>
Supervise, schedule and coordinate the activities of the research team involved in multiple research projects.</li><li>
Write progress reports, manuscripts and grant proposals.</li><li>
Lead clinical studies and participate in research involving human subjects. Interact directly with clinicians, surgeons, and pathologists to fulfill the aims of the research projects.</li><li>
Supervise research staff including graduate and undergraduate students.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Ph.D. in computer science, data science, medical informatics, or related field.</li><li>
Successful track record of collaboration with clinical investigators and in interdisciplinary teams; accomplished academic record sufficient to fulfill criteria for an assistant professor level faculty appointment at Baylor College of Medicine.</li></ul></div></div></div><p></p><p><br>
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</p></div><p></p>

Assistant Professor - Artificial Intelligence and Data Scientist

Homebase

<p></p><div><p><b>Hi, Future Homie!</b></p><p>
At Homebase, you&rsquo;ll join a team that&rsquo;s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.</p><p>
We&rsquo;re not just building an app&mdash;we&rsquo;re building unstoppable teams. So what do you say, are you in?</p><p><b><br>
 Your </b><b><i>Impact</i></b><b> Starts Here</b></p><p>
We're building something new at Homebase: a dedicated Payroll Tax function that sits inside the Payroll Care Team and owns the most technically complex, trust-critical layer of our payroll product.</p><p>
Right now, when a customer receives a tax notice, there's no in-house expert to triage it, investigate the root cause, or coordinate a resolution with our embedded payroll partners. That gap costs us customers &mdash; and it costs small business owners peace of mind they can't afford to lose.</p><p>
You'll change that. As our first <b>Payroll Tax Specialist</b>, you'll be Homebase's resident payroll tax authority &mdash; the person who turns an overwhelming notice queue into a structured, resolved, documented operation. You'll work directly with customers, partner closely with our payroll operations team, and flag patterns that help Product and Engineering build a smarter product. Your work won't just resolve tax notices &mdash; you'll uncover the patterns that help us build a smarter payroll product powered by automation and AI.</p><p><b>
This is a builder's seat.</b> You'll be defining the playbook as you go &mdash; and your work will directly shape how we scale this function.</p><p><b>
These are the key ways you&rsquo;ll contribute and create impact in this role:</b></p><p><b>
Own Tax Notice Resolution &mdash; Primary Focus</b></p><ul><li><p>
Serve as the first line of defense on all incoming payroll tax notices: triage, investigate, and deliver clear initial responses to customers that build trust fast.</p></li><li><p>
Cross-reference each notice against the customer's tax profile, payroll history, and filing records to identify root cause before escalating anything.</p></li><li><p>
Coordinate with internal payroll operations partners to drive resolution &mdash; and follow through until issues are closed.</p></li><li><p>
Track open notices in the ticketing system, maintain resolution timelines, and identify patterns that point to systemic issues worth escalating to Product.</p></li><li><p>
Request penalty abatements, draft agency correspondence, and manage the documentation trail for each case.</p></li><li><p>
Build scalable documentation, playbooks, and operational standards for Homebase's Payroll Tax function as it grows.</p></li></ul><p><b>
Quarterly and Year-End Proactive Support</b></p><ul><li><p>
Prepare customers for their first filing quarter &mdash; walk them through the filing lifecycle, explain draft filings, and resolve blockers (missing IDs, TPA/POA gaps, agency mismatches) before the deadline hits.</p></li><li><p>
Conduct quarterly account hygiene reviews: verify TPA/POA is in place for all active filing states, confirm agency IDs and rates are current, and surface any at-risk accounts before they generate notices.</p></li><li><p>
Monitor for year-end risk factors &mdash; owner/shareholder changes, 2% shareholder benefits, compensation adjustments &mdash; and surface them proactively.</p></li><li><p>
Support customers through quarter-end variance questions and help reconcile payroll updates with tax filings.</p></li></ul><p><b>
Registration and Compliance Guidance</b></p><ul><li><p>
Serve as an internal SME for customers expanding into new jurisdictions &mdash; providing agency-sourced guidance on registration requirements, deadlines, and filing frequencies.</p></li><li><p>
Maintain a running tracker of agency-specific requirements: filing rates, TPA/POA requirements, &quot;Applied For&quot; ID timelines, and agency quirks. Keep it current.</p></li><li><p>
Support compliance calendar maintenance and ensure customers have what they need to meet their obligations &mdash; without crossing into advice or completing registrations on their behalf.</p></li></ul><p><b>
Proactive Customer Account Health</b></p><ul><li><p>
Review accounts for early warning signs: blocked accounts, taxes held by the client, outdated rates, unresolved prior-quarter filing failures.</p></li><li><p>
Surface risk to the right owners before a customer feels the impact.</p></li><li><p>
Partner with the broader Payroll Care Team to close the loop on patterns across the portfolio.</p></li></ul><p></p><p><b>
The Foundation for Success - </b>These are the experiences and strengths that will set you up for success in this role:</p><ul><li><p><b>
3&ndash;5 years</b> of payroll tax experience in a multi-state environment &mdash; ideally at a payroll provider or payroll SaaS company</p></li><li><p>
Deep working knowledge of federal, state, and local payroll taxes: withholding, FUTA/SUI, quarterly and annual filings, W-2/W-2C corrections, and tax registrations</p></li><li><p>
Hands-on experience managing and resolving tax notices from state and federal agencies &mdash; this is the core of the role</p></li><li><p>
Familiarity with TPA/POA processes and agency-specific filing requirements across multiple jurisdictions</p></li><li><p>
Strong written and verbal communication skills &mdash; you can translate complex compliance situations into clear, confident updates for small business owners who aren't tax experts</p></li><li><p>
Comfortable working directly with customers in both high-stakes and routine interactions</p></li><li><p>
Organized and methodical &mdash; you can carry a queue of open issues across multiple accounts and agencies without things slipping</p></li><li><p>
Demonstrated ability to identify systemic issues and recommend scalable process improvements</p></li><li><p>
Advanced Excel skills; experience with payroll systems and reporting tools</p></li><li><p>
CPP (Certified Payroll Professional) or FPC designation preferred, or meaningful progress toward certification</p></li><li><p>
SQL or scripting experience a plus for report automation</p></li><li><p>
Leverage AI to accelerate investigations, improve documentation quality, draft customer communications, and continuously improve operational workflows.</p></li><li><p>
Identify and build repeatable, AI-enabled workflows and templates that reduce resolution time and scale this function over time.</p></li><li><p>
Measure and share AI-enabled workflow improvements that reduce resolution time or improve customer outcomes.</p></li><li><p>
Approach AI as a force multiplier &mdash; not a replacement for deep tax judgment.</p></li></ul><p></p><p><b>
 The Homie Way - </b>These principles guide everything we do&mdash;from how we work and make decisions to how we show up for each other.</p><ul><li><p>
<b>Be Customer Obsessed</b> &ndash; Solve problems with empathy and creativity.</p></li><li><p>
<b>Move Fast, Learn Fast</b> &ndash; Experiment, take action, and grow every day.</p></li><li><p>
<b>Own Your Impact</b> &ndash; Think big, focus on what matters, and make decisions you stand behind.</p></li><li><p>
<b>Master Your Craft</b> &ndash; Excellence fuels impact&mdash;show up, step up, and make your mark.</p></li><li><p>
<b>Win Together</b> &ndash; Put goals over roles, lead with trust, and connect to our mission and each other.</p></li></ul><p></p><p><b>
What We Offer</b></p><ul><li><p>
Ownership &amp; Financial Security: Stock options + 401(k) with 4% match</p></li><li><p>
Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options</p></li><li><p>
Paid Time Off: Flexible PTO + company holidays + designated focus periods</p></li><li><p>
AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.</p></li><li><p>
Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)</p></li><li><p>
Protection Plans: Life insurance + short/long-term disability coverage</p></li><li><p>
Work Your Way: Work From Anywhere Month + meeting-free weeks yearly</p></li><li><p>
Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days</p></li><li><p>
Our Hybrid Rhythm: We believe collaboration drives impact. That&rsquo;s why <b>Monday-Thursday are our required in-office days</b>&mdash;a time to move faster as a team, build deeper connections, make better decisions, and build together.</p></li></ul><p></p><p><b>
What to Expect During the Interview Process
</b></p><ul><li><p>Meet the Talent Acquisition team, Kaitlyn S.
</p></li><li><p>Meet the Hiring Manager, Jess B.</p></li><li><p>
Participate in a Talent Showcase</p></li><li><p>
Meet Cross-functional Partners</p></li><li><p>
Background Check + Offer Stage</p></li><li><p>
Welcome to the team, Homie
</p></li></ul><p></p><p><b>Belonging at Homebase - </b>We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms&mdash;so if you're excited about this role, even if you don&rsquo;t meet 100% of the qualifications, we encourage you to apply!</p><p><i>
Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.</i></p><p></p><p><b>
Hey, We&rsquo;re Homebase</b></p><p>
Homebase is the everything app for hourly teams&mdash;built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we&rsquo;ve tracked over a billion hours for 2M+ workers&mdash;and we&rsquo;re just getting started.</p><p>
At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know&mdash;we&rsquo;re committed to ensuring fair and equitable access for all.</p></div>

Payroll Tax Specialist (Hybrid)

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